“They met my expectations with their responsiveness.”

“We were happy all the way around.”

“I was satisfied with everything, I think they did a great job.”

“Overall, it looks fantastic. I am just nit picky.”

“It took them 9 months to do a bathroom remodel. I chose someone else to do my kitchen because of this job.”

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“The quality of work was very good.”

“The job was beautifully done. The bathroom was better than I was expecting to be honest.”

“Started and stopped on time, showed up every day unless we were told otherwise, cleaned up well.”

“Really love the tile installation...precise, attention to detail, finding new great things still... just a great job.”

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“They all did a magnificent job, from Frank came by for the estimate, until completion, they were exceptionally good.”

“I don't understand the question.”

“The way they laid the tile, and how it came together exceeded my expectations. Everyone that I show it to just loves it.”

“I would like to recognize the job manager, Jason, and the installer, Abraham.”

“They met my expectations because they were responsive in their communication. The timeline just took a while to get scheduled.”

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“James and Christoff are tile artists. Everyone who has seen my bathroom have commented on the tile work.”

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“Jason Bauman was quite accessible to answer questions, offer suggestions, and was easy to work with.”

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“Our shower is fantastic. Jason made it easy for us to select our vanity top. Jason was very helpful considering we had never had a project this large before. Jason was very important in walking us through everything, and he was very respectful.”

“It's an A+. They did a kitchen remodel.”

“Charlie made it positive. The people who came out and actually physically did the work, they were awesome. They really did a great job. They were redoing the entire master bath. It included tile installation. They deserve an A+. It took them three months to remodel. I saw them driving the truck on the interstate and I called them.”

“They did a good job of cleaning up, and the work was done on time, and it was a really good job. They remodeled the bathroom. It took them about a week. Well, they tiled the shower and the floor. They deserve an A.”

“It was just a good price, very efficient. The end result was exactly what I wanted. I don't want to get into it, but I'm just going to rate them as positive. They did just some bathroom work. It's an A+.”

“Well, they were able to get the job done on time as they said and kept me updated on the process. They did the shower pan for me. They deserve an A. It took them just one day to do the shower pan.”

“They just did a really good job. We were happy with the work. They did a kitchen floor. This was the first time I used them. I'd give them an A.”

“The pricing was good. The work was good. They did kitchen floor and a backsplash. This was the first time I used them. They get an A.”

“I ended up having a very good experience. They came in, gave me a pretty decent quote, and I chose them, went with them. The whole process was a structured, good process. They did have some things that happened along the way that they eventually corrected so I would say that overall, I guess my overall opinion of the work that was done was good. So they did the kitchen cabinets and countertops. I'd give them a B+. They had some issues, some acute issues, but they eventually corrected it. The reason why I say I wouldn't rate it very high is because they made me work in order to convince them that it was something I had no control over, and it was something that they needed to correct. Now, I'm not sure if this was a sub of theirs, I'm sure they do have subs, or if it was people who were directly working for them, but they left a lot of trash in my house. It was frustrating.”

“We had a couple of bathrooms done. They were fine. They did a good job. In one bathroom they replaced fixtures, and they were not the company that we got the granite from. The other company installed the granite, but they were there supervising and coordinating. and in the basement bathroom it was sort of the same thing, where we bought a cabinet and countertop from another company and FBT was there to make sure that it all worked. They replaced some fixtures and changed some lighting, so it was nothing like a whole bathroom redo at all. I would give them a B.”

“They remodeled the bathroom for us. They were really organized. Their resources are good, and the two people who came to actually do the work were very pleasant, very professional. They got a good finish on the work, and it really looks professionally done, so we were happy. I would give them the highest rating for everything. I can't think of anything that I would do that would improve their service. They were really great.”

“They were on time every day. They finished the job on time overall. They did exactly what they said they would do. There were no cost overruns, no days they didn't show up. They were just professional, and they were on time, on target, and they lived up to their word. They remodeled a bathroom, master bath. I'd give them an A+.”

“We are very satisfied working with them. They always appear and they try to finish on time. We like very much what they did. Actually, they were remodeling the bathroom, that's all. It was just my two sons’ bathroom and powder room. I think I'd give them an A-.”

“FBT did some work for us. Well, I think that what we liked was that they were very careful, you know, when they did work in the house, and they were very conscious to keep the work area very clean. They protected the carpet, the flooring. They came on time and were very professional. They actually updated our master bathroom and a guest room. They did not renovate it. I think it would be more described as updating. We had two vanities, new faucets, vanity plus faucets, shower doors - things like that. They did not replace the tile. We would definitely give them an A. They were very good, very good. I think they were very knowledgeable in everything.”

“They were easy to work with. They showed up on time. They cleaned up well. They re-tiled a shower stall. I'd give them an A-.”

“They did what they said they were going to do. They remodeled the shower. I would grade them an A. They were pricey.”

“We like the work they did. We had a bathroom remodeled. They did a good job, they were effective, they were timely, and that was all. I'd give them probably an A.”

“I had a great experience with them. They were just really good at what they did. They did my bathroom renovation. I would give them an A+.”

“They were great to work with. They did an excellent job, and they were very careful about cleaning up after themselves every day on the job. They renovated a bathroom. I would give them an A+.”

“They came on time. The price was a good price. They showed up when they said they were going to show up, and then they finished on time. They did a kitchen backsplash. I would say an A+ grade.”

“Very meticulous and detail oriented, and they did a great job. They took time to do the work rather than hurrying up and doing lousy work, so that's good. They did a bathroom shower. They remodeled the shower portion. I would give them an A.”

“It was good. Everything's fine. There were no problems. They did a good job. They did the kitchen, kitchen flooring. I think it would be an A. I can't recall offhand whether there were any significant problems, but it was good.”

“It was a very positive experience. They did a shower remodel, and I would give them an A.”

“I liked the good, quality work. They did a bathroom. I'd give them an A. They were good.”

“They were on time and very thorough. They did tile in the bathroom. I'd give them an A+.”

“They have good customer service. They re-tiled my shower. I'd give FBT an A+.”

“They're great to work with. They tiled the kitchen. I would give them an A+.”

“They did a backsplash. It was a very good experience. I liked that their prices were reasonable, and they did a good job. I'd give them a B.”

“I guess I would say they did good tile work. The people that actually did the work made two errors in my estimate. One was they left a great deal of materials there that I had to get rid of. It took two of us about an hour to get rid of the stuff they left. The other was sacks of the compound, things like that, so they didn't take it with them, which goes a little bit beyond leaving you to clean up. It was more leaving materials. The other was, there's a shower head that comes out of the tile but there's no surround to keep water from back splashing through the hole that it comes through. So those two things are not correct. Other than that, I don't have a negative experience. I'm not really worried about what is already done, meaning I've already removed all the materials that were left. But there's a metal piece that they never put on. In other words, I don't know how to do it. I have a listing agent and they were recommended to me by another company I used. They did the tile work in what I consider to be excellent fashion. The only objection or the only thing that could perfect my experience would be if that piece of metal was put on because I'm marketing it now. If they wanted my reaction to be excellent, it would be if they put that piece of metal on. I have it. They can do it any time. What they did was to take the old tile out in the shower, bath surround. I listed a property where, for some reason, some tile was put in without first connecting the plumbing so you can take out a few rows of tile and take a shot at reconnecting the plumbing, but the better way is to take it all out and just redo after having connected the plumbing. I had a couple of people look at it and that was their universal consensus. So because of that, I had FBT do that. And they did that fine and I only have one objection as I said, which is that I still have a metal piece that is not in place, and I'm not sure how to do it myself. And certainly, as a listing agent, I would prefer that was in there. I have not called them but they haven't called me in that regard. Usually my experience is, once a contractor leaves they rarely come back to do this one little thing, but it's relevant in the sense that every home inspector, when they walk through, will note it. I would say a B, maybe B+. It's not A because of that one issue. It would be A otherwise. I don't mind removing a few things and cleaning up a little bit, but I can't myself do this one thing. I'm talking it might be it's only ten minutes worth for a plumber. That was my response. The tile work was done excellently well. They knew it was wrong and they left. There is still a piece there and maybe they'd have to fashion a piece but that would be the thing to do, or to come back and say, “Look, we're going to have to get something else, we'll do that, it'll cost you this much.” But I only go to contractors because I'm selling real estate and if they leave it in a less than saleable condition because of something they left. Money isn't my major issue, it's the seller's. My issue is having a property I can turn right around and have it look perfect. Even if I have to clean up, I don't mind that but I don't want to have to be the plumber. I don't want to have to know their job.”

“They did a remodel on our bathroom. There were several things that we were not very happy with the way it was handled. The plumbing, if I remember well, this was probably from a year ago. I remember something with the plumbing was wrong and I had to go over it with them. They fixed it later on but it was kind of a hassle, and there was something else. I really can't remember right now. We had a big problem with them. When I spoke with the salesman, we specified everything, told them what we needed and what we wanted. Later on, the salesman was not the person who came to do the job, obviously. They sent some person. He didn't apparently have all the instructions to do the job the way it should have been and I provided some parts that they did not want to provide. Well, they were supposed to put a lining on the walls, a plastic lining on the wall so that the water would not go and get behind, and create some mold or damage the drywall behind. And I explained this is standard. That's the way you do the shower, you have to put that liner. So, I have to go and buy it and bring it over, and the worker that was there didn't have the instructions to do it but he did it just to be nice. They did some things good. Some of the things were not as good. It was a remodel of the shower and had to do some tile. I provided the tile. All the materials, I bought them. They did provide a few things, but most of it was provided by me. I would say a C probably. I'd give them a B-.”

“FBT did work for us in March, right before spring break. The crew was very hardworking. They stayed late. They were very clean. They always cleaned up after themselves. They seemed to get a large amount of work done, every single day. I had good communication with the people higher up and with the crew themselves. I was really happy with them. I actually just referred them to a friend. They did a bathroom remodel for me. I'd give them an A+.”

“Their communication made it a positive experience for me. They were on time, they were efficient, and they did a good job. I was satisfied. They did a bathroom remodel, and it was A +.”

“They did work for me in August last year. They did a bathroom remodel. They were excellent, with no issues overall.  ”

“They were reliable and responsive. They did a bathroom remodel for me. I would give them a B. As far as contractors go, they were good.”

“They were really clean. They did a bathroom remodel for me. I'd give them a B.”

“I liked the very high-quality work. They’re very careful, and I like their attention to detail. They remodeled two of my bathrooms. They delivered on what they promised, and they did it in a timely manner. I’d give FBT an A .”

“They showed up at the exact same time, every single morning, until the job was done. They were there at 7:3 sharp, rain or shine. They completely redid all tile, showers, cabinetry, and granite in two bathrooms for me. I'd give them an A+.”

“I liked everything about FBT. The guys that did the work were fabulous. They did two full bathrooms for me. They suggested solutions for the bathroom, and it was easy to pick the tiles, appliances, and fixtures. I’d grade them as an A .”

“I got a good-quality product, and they did an excellent job. The people were very friendly. I was very pleased with their performance. They did a partial bathroom remodel. I’d say they’re an A .”

“FBT Tile did some work for me. They did a bathroom. They made sure I was satisfied, that's for sure. They actually did pretty decent work. I had some work done the year before and they were the subcontracted from the contractor, so when I went to do my other bathroom, I went to them to have them come in and do my bathroom. They do pretty good tile work. On the first bathroom, they did just the tile work. On the bathroom that I hired them to do, they did the whole bathroom. I'd give them an A-. I didn't have any complaints that they didn't address. There were a few things that they came back and addressed for me, but they took care of it. It was very good quality. Their customer service was excellent. They were very punctual, and their cleanliness was right there with it.”

“They've done quite a few projects for me. I like that it's a small company. I like that the owner is very hands-on and very detail-oriented. He's meticulous. He's really a perfectionist. They did a kitchen backsplash, and they did two tile floors for two bathroom showers. I would give them a B because, on one of the projects, a guy, not the owner, a guy made some small mistakes. Other than that, I'd give them an A+.”

“The finished product wasn't up to my expectations. They did a kitchen backsplash for me. I'd give them a C-.”

“They signed a contract that they were going to put this specific system in and they ended up not doing it and making changes without my authorization. They were supposed to put in a new shower. I'd give them a D because I wouldn't use them again.”

“FBT did some work for us. They did tile work, bathroom tile, kitchen tile, floors, and walls. They're an A+.”

“They did a shower remodeling for me. I'd give them an A+.”

“They did a bathroom renovation for me. They get an A+.”

“Wed had FBT do a complete remodel of a very old looking bathroom. I'd give them an A.”

“FBT did my bathroom. They did bathroom remodeling for me. I'll give them a B+. Overall, they did a great job, but there were some little things that were not as good.”

“FBT Tile did a bathroom remodel for me last August. I had a positive experience. I liked the material and the service. They remodeled one bathroom. It took two months and that was in line with how long they had said that it would take. They showed up on time everyday. I don't remember why I chose them. I think it was price and we had a hard time finding the right tile and they had it. I would give them an A.”

“FBT Tile did some a kitchen remodel back in September. It was a positive experience for me because it got done and I like it. They installed granite and a backsplash. They were actually in the house for three days. They cleaned up after themselves pretty well after they were done. They met all my needs. I would have remembered their customer service better if it hadn't been good. I would grade them as an A.”

“FBT Tile did a bathroom remodel back in February. They did an excellent job, and they upgraded the bathroom. They did a good job, and they were excellent. I would recommend them. These guys work hard, and they installed new toilets. I would highly recommend them. They did absolutely well with their timeliness and cleanliness. I had no problem with any of those issues. I would rate it as an A.”

“I had a positive experience with FBT Tile. They were very professional, and they did a good job. They repaired a bathroom shower. The gentleman that did work for me was professional. He knew his job, and he did it. I chose them over another company because it was very specialized work and I needed a pro. I would give them an A—it was a tough job.”

“FBT Tile did a bathroom remodel for us back in September. I had a positive experience. I liked that they were very good, very courteous, and very efficient. They remodeled the master bath. It took eight weeks, and that was in line with what they had told us. I would give them an A.”

“FBT Tile did a kitchen remodel back in September for us. It was definitely the case that I had a positive experience. They did a terrific job. I liked that they listened to what we had to say. They also did extremely accurate and reliable work. They moved us through this. They told us how long exactly that it was going to take, and they probably came under that. So basically, it was a very fast job too, considering I've heard a number of people who have complained about how long it takes and how long things dragged out. We didn't have anything like that. This remodel was down to the stubs. It was a full kitchen remodel, and they put in hardwood floors and matched them to my existing hardwood floors. It was a very big job. An A grade for them would be perfect.”

“FBT Tile is the company that put the bathroom floor in for me. I had to replace the tile because the building had settled, and there was a crack in the tile. Of course, it was hard to get the exact tile. I explained how they had to make the space between the tile look a little bit bigger so that it lined up with what was on the wall. They were able to arrange their schedule around with mine, so that worked out well. I had a neighbor that had used them, and she had a good experience with them. I got two other estimates, but I wasn't impressed by what those companies told me or what they thought about the work. I would say they're an A-grade company.”

“FBT Tile did a bathroom remodel back in January. They did a great job too. I liked that they were really professional, they were really quick, and they did exactly what they said they were going to do. The price was really reasonable. They did really good work and all that. They remodeled one master bath and the tile and tub surround. I chose them over another company because they were highly rated. There were a lot of reviews online and it sounded like a lot of people were just like saying hey look I had a good experience with this company and reviews are so important. I would say definitely A.”

“I had a positive experience working with FBT Tile. I liked the quality of their work. They did a bathroom redo. It was a small bathroom. I liked that the gentleman that did the actual tile work for me was very concerned about my satisfaction. I chose him over another company because I had gotten a couple of different estimates before then, a long time ago. Then I saw them in the Best Pick Reports and got an estimate from them, too. By then, I was ready to move forward, so I decided to go ahead with it. I would give the company an A.”

“FBT Tile did some work for us. I absolutely had a positive experience with them. I liked everything. They are really professional just from the beginning to the end. The job ran smoothly. The guys that showed up were super professional. The craftsmanship was amazing. The suppliers they use are awesome, they had great ideas for us, and they helped us stay in budget. They also made some suggestions that made the job look more hi-end than it was, even though it was a pretty nice job. They were awesome. They remodeled the master's bathroom. They did not remodel the entire bathroom, and that was the nice thing about it. I had water damage. Some things were fine. My tub was fine, my toilet was fine, and my granite was fine. I wanted to replace the cabinets and things. So they did cabinets, light fixtures, exhaust fans, all the tile work, and the glass shower door. They did all of that—A+.”

“FBT Tile did a bathroom remodel for me sometime last summer. I had a positive experience. They did great work, price was reasonable. They remodeled one bathroom for me. The job took I don't know about a week and it was along the lines of how long they had said that it would take. They cleaned up after themselves and they left the work area looking nice. I chose them over another company because they were rated high in a local magazine. I would do A.”

“FBT Tile did a bathroom remodel for me back in November. I had a positive experience. I liked that they were quite thorough and they did a good job. They showed up on time and they completed the job quickly. They remodeled just one bathroom for me. It was a full remodel of that bathroom. Our neighbor referred us actually so we saw the neighbors across the street and so asked them where did they get theirs from. I would go with B. Well I always wished I had been advised about my shower tower. It actually—I did not want—previously I wasn't advised that one of those—the battery opening didn't—was already broken. I would recommend them to somebody else.”

“FBT Tile did a bathroom remodel for me maybe last September. I think that the experience that was done was OK. In general I would say positive. It is hard to say what I liked about the company because it was the only major renovation that we did so there is no real comparison. I guess during the initial proposal time it was you know—we—you know it was rational with it and positive I guess. But if you are doing the interview on the demolition or that was not very good during the demolition part. You know there were a lot of things that were not done properly I think. It created unnecessary issues. They eventually fixed the issues to a certain extent but once it something—it is hard to once it is really done it is hard to fix I guess. So they tried but you know it was some carelessness I think that caused it and some issues and then—but in general they did try to make it right and so I guess I would say overall it was OK I guess. They were just doing the one bathroom. I would say B. I would kind of rate it positive but not perfect. I would recommend them to someone else in a way that if they really have to make sure that the people—I think the people were spread too thin so some of the people they're not even. The quality of the people they have—some of them are pretty good I would say and some are not you know not really good.”

“FBT Tile did a bathroom remodel back in December for us. I had a positive experience. They were very attentive, they listened to our ideas, they didn't complain about any changes that they wanted to be made. You know they were very thorough and professional. They did three bathrooms. The job took about a month, but I can't remember. They originally said that it would take about a month and it did. I chose them over another company because they had been recommended by somebody to us. I can't remember who told us about them, but—. I would say B+ for sure. It was not like we did not have any issues. We had a couple, but nothing bad at all. They ran out of one kind of tile, they installed something that had a little chip in it and we had to ask them to replace it and you know just the little things that were minor but as I say they were responsive when we asked them to change them and that kind of thing. I would recommend them to somebody else.”

“They redid a bathroom shower wall and replaced the sink, vanity, and toilet. They stayed focused, did an excellent job, and got it done quickly. We had two minor adjustments when they finished their work—they had to retighten a sink faucet handle that started leaking, and the door that they replaced in the bathroom had to be readjusted because it started tilting and jamming a little. They came right out and fixed those things quickly. I would recommend them, and overall, I would give them an A-.”

“I liked the quality of the work that FBT Tile & Marble did. They basically installed a new kitchen in my condo—they put in new floors, new cabinets, and new appliances. The cleanup was great. They met my expectations, and everything was to my satisfaction.”

“They retiled my bathroom tub, the wall area, and the floor. They were punctual and showed up when they were supposed to, and they gave me an accurate written quote. I didn't have to call them back, but there were some areas where the caulking wasn't done cleanly. I would give them an A-.”

“FBT Tile & Marble remodeled two bathrooms. I think that they were very punctual, the work was very well done, and they had good suggestions and ideas for the different issues we encountered along the way. I didn't have any issues with the work after they were done. I’d recommend them, and I would give them an A.”

“We had a great experience with FBT Tile & Marble. They did a nice job on the renovation of our full bathroom. They’re very professional, and they’re very much experts in their field. It was good customer service and good-quality work.”

“They did the bathroom, and they did everything on time. They were receptive to any questions or concerns I had, and their cleanup service was very good. I would use them again. I’d give them an A+.”

“FBT Tile & Marble installed new tile in the bathroom. They were on time and pleasant to work with, and they were very professional, skilled craftsmen. I didn’t have a single issue. I’d give them an A.”

“They did tile work in my bathroom. They did excellent work, and I was very pleased. The quality of their work and their ability to adapt to my particular situation made my experience positive. I would give them an A+ grade.”

“FBT Tile & Marble redid a bathroom for me. The quality of the work they did was very good. I would rate them as an A+ company.”

“FBT Tile & Marble redid our master bathroom, and they were prompt and on time. They did beautiful work, and I would grade them an A+.”