FBT Tile & Marble, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

FBT Tile & Marble, Inc. has received 4.9 out of 5 stars based on 86 customer surveys conducted through Our Research Partners.
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8th year as a Best Pick Call
"FBT exhibits exemplary service and work that goes above and beyond the customer's expectations. We achieve this by marrying quality materials with a commitment to detail, ensuring that the customer's project is done perfectly the first time."

Frank Brennan | Owner
Company Information
Services Offered
FBT Tile & Marble, Inc., is a residential custom tile company that specializes in remodeling baths and kitchens. The company installs stone, porcelain, and cement tile in all interior and exterior areas of the home. FBT also offers radiant floor heating systems, granite countertops, curbless shower systems with linear drains, and Schluter's KERDI and DITRA systems.
Warranty
The company offers a full two-year warranty on all materials and labor.
Company History
Frank Brennan founded FBT in 2003 and plays an active role in day-to-day operations.
Distinctions
FBT employs Ceramic Tile Education Foundation Certified Tile Installers and an EPA Lead-Safe Certified Renovator. The company is a member of the National Tile Contractors Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and receive ongoing training. In-house designers are available.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
Address
17885 Fraley Boulevard
Dumfries, VA 22026
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705101441

Compiled Score:

FBT Tile & Marble, Inc. has received 4.9 out of 5 stars based on 86 customer surveys conducted through Our Research Partners.
5
81
4
0
3
4
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2022

“This is my second project with FBT and I am extremely pleased with both projects.”

Response
We are so happy that you are pleased with both your projects! We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Review by
08/21/2022

No review comments provided

Review by
07/06/2022

“The work crew, Juan and Omar, did a great job. However, we did not receive quality customer service from Jason Bauman. When contacted twice regarding a water leak in our ceiling caused to by the work crew, he never responded. Also, he forgot to include the cost of the custom glass shower in our estimate and when questioned, he told us we could find a contractor on our own. We received an estimate for a second bathroom project but based of our experience with Jason, we decided not to use their company. This is the primary reason why I would not recommend them for a bathroom remodeling project.”

Review by
07/05/2022

“Excellent work done thoroughly. We even had a major problem with the shower drain, which FBT took the time to fix, although it was not part of originally agreed upon work. And thw quality of the tile work was outstanding.”

Review by
07/05/2022

“Very very expensive for the end result. Though better than average workmanship, the additional cost isn’t worth the slightly better results.”

Review by
06/28/2022

“I'm thrilled with the work that FBT did to remodel my bathroom. They were responsive, ethical, clean, respectful, and their handiwork was amazing. As someone who rarely does home remodels, it gave me much peace of mind that they had this. Great job!”

Review by
06/28/2022

No review comments provided

Review by
06/28/2022

No review comments provided

Review by
06/24/2022

No review comments provided

Review by
06/23/2022

“Without reservation, this company receives from start to finish an A+. They deliver quality work and communicate at every phase. I recommend them highly.”

Review by
06/23/2022

“We were thinking about a bathroom remodel for quite some time. Wanted a linear drainage; Frame less showerwalls and contemporary appearance. FBT absolutely delivered and let us make changes during the renovation. Appreciated the flexibility and recommendations. Also trusted their craftsmanship and work ethics. We added a floating seat bench and we weren't sure it would sustain our weight. Jason demonstrated for us that it was safe and that the brackets were equipped for holding up several pounds.”

Review by
06/23/2022

“Really good job in a very reasonable amount of time.”

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

“This is the second project we have used FBT for and both times we have been extremely satisfied with their work. Exceeds expectations.”

Review by
12/28/2021

No review comments provided

Review by
08/31/2021

“When sharing feedback publicly, use Tina H on the FBT Tile and Marble profile page at GuildQuality.com. FBT Tile and Marble is great to work with. They are very detailed oriented, and flexible.”

Review by
08/21/2021

No review comments provided

Review by
08/19/2021

No review comments provided

Review by
08/16/2021

No review comments provided

Review by
08/16/2021

“The thing that makes them great is the project manager, Jason. He is excellent.”

Review by
08/16/2021

“I've already recommended them to others.”

Review by
08/12/2021

“We had a very positive experience with FBT Tile who did total renovations of two bathrooms. The second bathroom was done during the early stages of the Covid-19 Pandemic,”

Review by
08/12/2021

No review comments provided

Review by
08/10/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“Great work at a reasonable price.”

Review by
08/09/2021

“FBT is a very structured company with dedicated employees. Excellent cleanup up every day. Great expertise!”

Review by
08/09/2021

“Professional and quality work from the first phone call to the renovation completion.”

Review by
08/09/2021

“FBT Tile and Marble worked on three bathrooms in my home. Each situation was a bit different but in each case the work was top notch in every way. The attention to detail with the tile and the placement of a teak seat (important to me) was executed professionally and in on case it has lasted for years. Easy to recommend FBT Tile and Marble.”

Review by
12/24/2020

No review comments provided

Review by
10/27/2020

“I would recommend FBT I was happy with the work and they cleaned up after themselves, stuck to a schedule, Jason went out of his way to try to accommodate me Julio did a good job most of the items I purchased from Fergerson's worked”

Review by
10/16/2020

“Definitely! Because of their outstanding work, we also had them in mind for an even larger project in our condo, but the pandemic has slowed us down on that one.”

Review by
10/16/2020

“yes”

Review by
10/14/2020

“I would highly recommend FBT Tile and Marble to a friend. The entire team was friendly, professional, and treated us and our home with respect. Al and Walter, the two gentlemen who actually did the work were fantastic to work with and their quality of work exceeded our expectations.”

Review by
10/14/2020

“The quality of the work was excellent.”

Review by
10/14/2020

No review comments provided

Review by
10/14/2020

No review comments provided

Review by
10/13/2020

“We spent the better part of a year looking for a qualified tile company while trying to decide if we were going to do the work ourselves. We were hesitant on finding an honest company that would deliver a quality service for a reasonable price. We met with Frank Brennan and instantly liked his honesty and passion for his company and the services they provide. We are extremely happy with the craftsmanship, professionalism, and overall experience his team exhibited throughout the project. The precision taken with each tile placement was amazing to see and it shows in the final end product. Our bathrooms look absolutely amazing. We highly recommend FBT Tile and Marble and would use their services again in the future.”

Review by
10/10/2020

“FBT Tile and Marble did a great job and we are pleased with the results! Highly recommend them”

Review by
10/06/2020

“Excellent performance on the job.”

Review by
10/06/2020

“The FBT team did a fabulous job. Their workmanship was high quality, and they finished ahead of schedule.”

Review by
10/05/2020

“FBT Tile was very easy to work with and communicate with, and they met all of their commitments to us. The jobs were performed with very high quality workmanship, and I highly recommend.”

Review by
10/02/2020

“Excellent review sent separately to FTB.”

Review by
10/02/2020

“Great design, great workmanship, and very neat.”

Review by
10/01/2020

“May do so”

Review by
10/01/2020

“An excellent company which is run thoroughly with consummate professionals.”

Review by
01/29/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/06/2020

No review comments provided

Review by
12/22/2019

“Work was well done.”

Review by
12/16/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/12/2019

“My nephew is going to have his bathroom redone, and I recommended this company to him.”

Review by
12/12/2019

“The tile work was fine, the price was comparable to competitors. They went over schedule. The paint job was amateurish at best. I had to ask the contractors to remove the light/outlet covers, and even after they did our old paint still shows outside of the edges. They added mud, sanded and painted over and over again. The texture is inconsistent, and the walls are covered with pin holes. We will need to repair and repaint ourselves. When the PM came by and I mentioned the poor paint job, he had the nerve to tell me it could take many years and many coats of paint to properly cover a wall. I was offended that he talked to me and told me such garbage. We've patched and painted many walls and were very disappointed in what we received the one time we decided to splurge and let someone else do the work.”

Review by
12/10/2019

“Frank Brennan’s estimate for our shower renovation was right on. His advice on what should be done was excellent.”

Review by
12/10/2019

“professional, organized, careful, great design”

Review by
12/10/2019

“They did a very good job, and were very pleasant to work with. Highly recommend.”

Review by
09/28/2019

“I was satisfied, no problems.”

Review by
09/28/2019

No review comments provided

Review by
09/16/2019

No review comments provided

Review by
09/15/2019

No review comments provided

Review by
09/15/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/10/2019

“Extremely satisfied with every aspect of our kitchen floor installation! Professional & quality work!”

Review by
09/08/2019

“I think they do a good job I would recommend I think I will use Tile and Marble on my upcoming job-- wish they had a wider range of suppliers I had a hard time finding the exact tile I wanted for t he bathroom floor the exact color...”

Review by
09/08/2019

No review comments provided

Review by
09/08/2019

No review comments provided

Review by
09/08/2019

No review comments provided

Review by
09/08/2019

No review comments provided

Review by
09/05/2019

“FBT’s quality and customer service are unrivaled. FBT worked hand-in-glove with us to get to a stunning end result!”

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/03/2019

No review comments provided

Review by
09/03/2019

No review comments provided

Review by
09/03/2019

No review comments provided

Review by
09/08/2018

No review comments provided

Review by
09/06/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“No comment.”

Review by
09/05/2018

“It took them 9 months to do a bathroom remodel. I chose someone else to do my kitchen because of this job.”

Review by
08/23/2018

No review comments provided

Review by
08/22/2018

“Absolutely.”

Review by
08/21/2018

“One of the best experiences we’ve had with a contractor. The price was fair, the workmanship was excellent, and they completed the project in a timely fashion.”

Review by
08/21/2018

No review comments provided

Review by
08/21/2018

No review comments provided

Review by
08/21/2018

No review comments provided

Review by
08/20/2018

No review comments provided

Review by
08/17/2018

No review comments provided

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