FBT Tile & Marble, Inc.
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

FBT Tile & Marble, Inc. has received 4.8 out of 5 stars based on 59 customer surveys conducted through GuildQuality.
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7th year as a Best Pick Call
"FBT exhibits exemplary service and work that goes above and beyond the customer's expectations. We achieve this by marrying quality materials with a commitment to detail, ensuring that the customer's project is done perfectly the first time."

Frank Brennan | Owner
Company Information
Services Offered
FBT Tile & Marble, Inc., is a residential custom tile company that specializes in remodeling baths and kitchens. The company installs stone, porcelain, and cement tile in all interior and exterior areas of the home. FBT also offers radiant floor heating systems, granite countertops, curbless shower systems with linear drains, and Schluter's KERDI and DITRA systems.
Warranty
The company offers a full two-year warranty on all materials and labor.
Company History
Frank Brennan founded FBT in 2003 and plays an active role in day-to-day operations.
Distinctions
FBT employs Ceramic Tile Education Foundation Certified Tile Installers and an EPA Lead-Safe Certified Renovator. The company is a member of the National Tile Contractors Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and receive ongoing training. In-house designers are available.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
Address
17885 Fraley Boulevard
Dumfries, VA 22026
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705101441

Compiled Score:

FBT Tile & Marble, Inc. has received 4.8 out of 5 stars based on 59 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/12/2021

No review comments provided

Review by
08/12/2021

“We had a very positive experience with FBT Tile who did total renovations of two bathrooms. The second bathroom was done during the early stages of the Covid-19 Pandemic,”

Review by
08/10/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“FBT Tile and Marble worked on three bathrooms in my home. Each situation was a bit different but in each case the work was top notch in every way. The attention to detail with the tile and the placement of a teak seat (important to me) was executed professionally and in on case it has lasted for years. Easy to recommend FBT Tile and Marble.”

Review by
08/09/2021

“Honestly everyone that worked the job was a pleasure. it was during the pandemic and we were always around and they worked quietly as possible, clean, communicated well about what was going. Dog was happy to see the guys everyday. Just a really good experience.”

Review by
08/09/2021

“FBT is a very structured company with dedicated employees. Excellent cleanup up every day. Great expertise!”

Review by
08/09/2021

“I had a wonderful crew that did the work and would like to recognize the crew for exceptional service for this project.”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“Jobs perfect - exceeded expectations.”

Review by
08/09/2021

No review comments provided

Review by
12/24/2020

No review comments provided

Review by
10/16/2020

“We were very satisfied with FBT?s recommendation of The Mosaic Tile Company. Janelle Parker exceeded our expectations and made our choices of tiles and other products very easy.”

Review by
10/16/2020

“yes”

Review by
10/14/2020

No review comments provided

Review by
10/14/2020

“The crew leader was great.”

Review by
10/14/2020

“The quality of the work was excellent.”

Review by
10/14/2020

“We had a great experience with everyone from FBT that we interacted with, however, Walter and Al, in our opinion, went above and beyond to make our remodel a pleasurable experience.”

Review by
10/13/2020

“Alfonzo was the lead tile layer and did an amazing job. He was precise in every cut and placement of each tile. Francisco also did a great job and Jason C. was excellent in all of the plumbing and placement of the cabinets.”

Review by
10/10/2020

“Quality of workmanship met our high expectations”

Review by
10/06/2020

“Frank stands behind his work and products. Great customer service.”

Review by
10/06/2020

“The FBT team did a fabulous job. Their workmanship was high quality, and they finished ahead of schedule.”

Review by
10/05/2020

“FBT Tile was very easy to work with and communicate with, and they met all of their commitments to us. The jobs were performed with very high quality workmanship, and I highly recommend.”

Review by
10/02/2020

No review comments provided

Review by
10/02/2020

“Walter and Al were amazing!”

Review by
10/01/2020

No review comments provided

Review by
10/01/2020

“An excellent company which is run thoroughly with consummate professionals.”

Review by
01/29/2020

“We love the layout. It was very easy to talk to Frank he is great. I would hire him again but not if Jason worked for him. Walker and Al were everything that Frank said they would be, they did beautiful work. They were our saviors and saved the project.”

Review by
01/20/2020

No review comments provided

Review by
01/06/2020

“The installers were very nice and they did the job well.”

Review by
12/22/2019

“Work was well done.”

Review by
12/16/2019

“The quality of the work was excellent”

Review by
12/15/2019

“The man who did the work for me - and I hate to say that after all this time I can?t remember his name - but her was simply outstanding. He was neat, worked hard, and the quality of his work was superior. He couldn?t have done a better job.”

Review by
12/15/2019

“Jason Bauman”

Review by
12/12/2019

“I expected them to because I had them come in before one bathroom, then this bathroom. There were three bathrooms. I expected high quality.”

Review by
12/12/2019

No review comments provided

Review by
12/10/2019

“professional, organized, careful, great design”

Review by
12/10/2019

“Frank Brennan?s estimate for our shower renovation was right on. His advice on what should be done was excellent.”

Review by
12/10/2019

“They did a very good job, and were very pleasant to work with. Highly recommend.”

Review by
09/28/2019

“I was satisfied, no problems.”

Review by
09/28/2019

“The man who did the work. I can't remember his name.”

Review by
09/16/2019

“FBT Tile and Marble met or exceeded my expectations in all areas.”

Review by
09/15/2019

“the owner who was personally involved and followed up and his job supervisor—all terrific”

Review by
09/15/2019

No review comments provided

Review by
09/14/2019

“I would like to recognize the owner for his exceptional service!”

Review by
09/10/2019

“Extremely satisfied with every aspect of our kitchen floor installation! Professional & quality work!”

Review by
09/08/2019

“Project Manager Jason Bauman and installer Julio both were great - professional, competent, and very pleasant”

Review by
09/08/2019

“Sorry, can't remember the installers name but he was polite and did a very good job. We have been complimented on it for all new visits.”

Review by
09/08/2019

“I think they do a good job I would recommend I think I will use Tile and Marble on my upcoming job-- wish they had a wider range of suppliers I had a hard time finding the exact tile I wanted for t he bathroom floor the exact color...”

Review by
09/08/2019

No review comments provided

Review by
09/08/2019

“Start and completion of the job. Started on time. Workers were pleasant. Took a lot of time lining up tiles.”

Review by
09/05/2019

“FBT?s quality and customer service are unrivaled. FBT worked hand-in-glove with us to get to a stunning end result!”

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

“The final result! Our bathrooms were finished in 10 weeks and look gorgeous. We get lots of compliments from friends and family.”

Review by
09/05/2019

“The total quality of the work and every last detail was done to perfection”

Review by
09/04/2019

“Frank and his team are the BEST!!”

Review by
09/03/2019

No review comments provided

Review by
09/03/2019

No review comments provided

Review by
09/03/2019

“They made a custom back splash that is perfect!”

Review by
09/08/2018

“They met my expectations with their responsiveness.”

Review by
09/06/2018

“We were happy all the way around.”

Review by
09/05/2018

“I was satisfied with everything, I think they did a great job.”

Review by
09/05/2018

“Overall, it looks fantastic. I am just nit picky.”

Review by
09/05/2018

“It took them 9 months to do a bathroom remodel. I chose someone else to do my kitchen because of this job.”

Review by
09/05/2018

No review comments provided

Review by
08/23/2018

“The quality of work was very good.”

Review by
08/22/2018

“The job was beautifully done. The bathroom was better than I was expecting to be honest.”

Review by
08/21/2018

“Started and stopped on time, showed up every day unless we were told otherwise, cleaned up well.”

Review by
08/21/2018

“Really love the tile installation...precise, attention to detail, finding new great things still... just a great job.”

Review by
08/21/2018

No review comments provided

Review by
08/21/2018

No review comments provided

Review by
08/20/2018

“They all did a magnificent job, from Frank came by for the estimate, until completion, they were exceptionally good.”

Review by
08/17/2018

“I don't understand the question.”

Review by
08/16/2018

“The way they laid the tile, and how it came together exceeded my expectations. Everyone that I show it to just loves it.”

Review by
08/16/2018

“I would like to recognize the job manager, Jason, and the installer, Abraham.”

Review by
08/16/2018

“They met my expectations because they were responsive in their communication. The timeline just took a while to get scheduled.”

Review by
08/15/2018

No review comments provided

Review by
08/13/2018

“James and Christoff are tile artists. Everyone who has seen my bathroom have commented on the tile work.”

Review by
08/12/2018

No review comments provided

Review by
08/11/2018

No review comments provided

Review by
08/11/2018

“Jason Bauman was quite accessible to answer questions, offer suggestions, and was easy to work with.”

Review by
08/10/2018

No review comments provided

Review by
08/10/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

“Our shower is fantastic. Jason made it easy for us to select our vanity top. Jason was very helpful considering we had never had a project this large before. Jason was very important in walking us through everything, and he was very respectful.”

Review by
10/24/2017

“It's an A+. They did a kitchen remodel.”

Review by
10/24/2017

“Charlie made it positive. The people who came out and actually physically did the work, they were awesome. They really did a great job. They were redoing the entire master bath. It included tile installation. They deserve an A+. It took them three months to remodel. I saw them driving the truck on the interstate and I called them.”

Review by
10/24/2017

“They did a good job of cleaning up, and the work was done on time, and it was a really good job. They remodeled the bathroom. It took them about a week. Well, they tiled the shower and the floor. They deserve an A.”

Review by
10/24/2017

“It was just a good price, very efficient. The end result was exactly what I wanted. I don't want to get into it, but I'm just going to rate them as positive. They did just some bathroom work. It's an A+.”

Review by
10/24/2017

“Well, they were able to get the job done on time as they said and kept me updated on the process. They did the shower pan for me. They deserve an A. It took them just one day to do the shower pan.”

Review by
10/24/2017

“They just did a really good job. We were happy with the work. They did a kitchen floor. This was the first time I used them. I'd give them an A.”

Review by
10/24/2017

“The pricing was good. The work was good. They did kitchen floor and a backsplash. This was the first time I used them. They get an A.”

Review by
10/24/2017

“I ended up having a very good experience. They came in, gave me a pretty decent quote, and I chose them, went with them. The whole process was a structured, good process. They did have some things that happened along the way that they eventually corrected so I would say that overall, I guess my overall opinion of the work that was done was good. So they did the kitchen cabinets and countertops. I'd give them a B+. They had some issues, some acute issues, but they eventually corrected it. The reason why I say I wouldn't rate it very high is because they made me work in order to convince them that it was something I had no control over, and it was something that they needed to correct. Now, I'm not sure if this was a sub of theirs, I'm sure they do have subs, or if it was people who were directly working for them, but they left a lot of trash in my house. It was frustrating.”

Review by
10/24/2017

“We had a couple of bathrooms done. They were fine. They did a good job. In one bathroom they replaced fixtures, and they were not the company that we got the granite from. The other company installed the granite, but they were there supervising and coordinating. and in the basement bathroom it was sort of the same thing, where we bought a cabinet and countertop from another company and FBT was there to make sure that it all worked. They replaced some fixtures and changed some lighting, so it was nothing like a whole bathroom redo at all. I would give them a B.”

Review by
10/05/2017

“They remodeled the bathroom for us. They were really organized. Their resources are good, and the two people who came to actually do the work were very pleasant, very professional. They got a good finish on the work, and it really looks professionally done, so we were happy. I would give them the highest rating for everything. I can't think of anything that I would do that would improve their service. They were really great.”

Review by
09/28/2017

“They were on time every day. They finished the job on time overall. They did exactly what they said they would do. There were no cost overruns, no days they didn't show up. They were just professional, and they were on time, on target, and they lived up to their word. They remodeled a bathroom, master bath. I'd give them an A+.”

Review by
09/28/2017

“We are very satisfied working with them. They always appear and they try to finish on time. We like very much what they did. Actually, they were remodeling the bathroom, that's all. It was just my two sons’ bathroom and powder room. I think I'd give them an A-.”

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