Smart Appliance Austin
1st year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Smart Appliance Austin has received 4.5 out of 5 stars based on 25 customer surveys conducted through GuildQuality.
5
19
4
2
3
2
2
2
1
0
1st year as a Best Pick Call
"Smart Appliance Austin's mission is to give our customers the best quality service at a reasonable price. We know that our integrity and the trust we build with our customers are what keeps them coming back to us with their appliance repair needs. Our focus is to exceed our customers' expectations and leave them satisfied every time."

Zaur Akparov | Owner
Company Information
Services Offered
Smart Appliance Austin specializes in the repair, maintenance, and installation of appliances, including refrigerators, ice makers, dishwashers, gas and electric ovens and ranges, microwaves, washing machines, and dryers.
Services Not Offered
Smart Appliance does not service garbage disposals, air conditioning units, furnaces, or commercial appliances.
Minimum Job
A $60 non-refundable diagnostic fee and $135 job minimum are required.
Warranty
The company offers a one-month parts warranty and a three-month labor warranty.
Company History
The company started in 2019.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Additional Information
The company works with brands such as Samsung, Frigidaire, Bosch, Maytag, Kenmore, LG, Whirlpool, KitchenAid, GE, and more.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
12820 W Parmer Lane #6307
Cedar Park, TX 78613
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Smart Appliance Austin has received 4.5 out of 5 stars based on 25 customer surveys conducted through GuildQuality.
5
19
4
2
3
2
2
2
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2021

No review comments provided

Review by
03/12/2021

“I'd like to recognize the gentlman from Smart Appliance Repair that came out for his exceptional service. The secretary was very nice and polite. When they came out, they were very nice.”

Review by
03/12/2021

No review comments provided

Review by
03/12/2021

“I would say that their service did meet my expectations”

Review by
03/12/2021

No review comments provided

Review by
03/12/2021

No review comments provided

Review by
03/10/2021

No review comments provided

Review by
03/10/2021

“The work was done really quickly as it took maybe 5-10 minutes so I was pleasantly surprised.”

Review by
03/10/2021

“The man that came here, I would certainly recognize him for how he handled the project. He was very quick to see what the problem was, and later I might need to call and they would probably have to replace the springs. I was very appreciative of him fixing it, instead of replacing the springs. I was very impressed. He protected the floor. He had a little pad to set his toolbox on. He went out of his way to do those things.”

Review by
03/10/2021

No review comments provided

Review by
03/08/2021

“They had a quick response. They arrived on time. It was a reliable repair.”

Review by
03/08/2021

No review comments provided

Review by
03/08/2021

“The tech was responsive and handled the job very well. I was very pleased!”

Review by
03/08/2021

“I would like to recognize the repairman and the person who I spoke with on the phone. The office person who answered the phone and the person who did the actual repair was very good.”

Review by
03/08/2021

“The technician was exceptional!”

Review by
03/08/2021

“I cannot remember the name, it has been too long.”

Review by
03/08/2021

“Smart Appliance Repair quickly completed my repair and they kept the job site clean. The technician fixed our drier in minutes and provided great workmanship!”

Review by
03/08/2021

“They provided fast service and a fast reply!”

Review by
03/08/2021

“I was most impressed with their responsiveness.”

Review by
03/08/2021

“Once the problem was diagnosed, the technician did what he could. It is still working. He was prompt and kept to the time. He even made extra time in his schedule to take care of it. Overall, we were satisfied once it was done properly”

Review by
03/08/2021

“They didn't really fall short of my expectations. I think it was just the issue with the griddle. The first time they came it wasn't 100% fixed, but the second time they repaired it effectively.”

Review by
03/08/2021

“They exceeded my expectations with their timeliness. They were there within a couple of hours and got it done in an hour. The technician was knowledgeable and proficient. He was able to diagnose the problem within several minutes, got the part, and fixed it. That part was great!”

Review by
03/08/2021

“Smart Appliance Repair was unable to identify the issue with our ice maker.”

Review by
03/08/2021

“The customer service of the tech was very good. He was responsive and kind. He was courteous and as helpful as he could be.”

Review by
03/08/2021

“The technician was here for about 5 hours, and ended up not fixing my problem. He then told me it would be over $500. I called the company, because he did not do anything. He was very nice. They asked if he told me about the cost before doing the work.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: