Smart Appliance Austin
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Smart Appliance Austin has received 4.6 out of 5 stars based on 48 customer surveys conducted through Our Research Partners.
5
39
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3
3
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2
2
1
0
2nd year as a Best Pick Call
"Smart Appliance Austin's mission is to give our customers the best quality service at a reasonable price. We know that our integrity and the trust we build with our customers are what keeps them coming back to us with their appliance repair needs. Our focus is to exceed our customers' expectations and leave them satisfied every time."

Zaur Akparov | Owner
Company Information
Services Offered
Smart Appliance Austin specializes in the repair, maintenance, and installation of appliances, including refrigerators, ice makers, dishwashers, gas and electric ovens and ranges, microwaves, washing machines, and dryers.
Services Not Offered
Smart Appliance does not service garbage disposals, air conditioning units, furnaces, or commercial appliances.
Minimum Job
A $60 non-refundable diagnostic fee and $135 job minimum are required.
Warranty
The company offers a one-month parts warranty and a three-month labor warranty.
Company History
The company started in 2019.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Additional Information
The company works with brands such as Samsung, Frigidaire, Bosch, Maytag, LG, GE, and more. All technicians are fully vaccinated.
Areas Served
Austin, Cedar Park, Georgetown, Hutto, Lakeway, Leander, Liberty Hill, Pflugerville, Round Rock, Spicewood, W. Lake Hills
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Smart Appliance Austin has received 4.6 out of 5 stars based on 48 customer surveys conducted through Our Research Partners.
5
39
4
3
3
4
2
2
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/17/2022

No review comments provided

Review by
02/09/2022

“The company was quick with a response, they arrived the same day. They were very cost effective, I believe it was $35 for the appraisal. They were very quick and knocked out the work in an hour. Furthermore, they wore boot covers to protect my carpet.”

Review by
01/19/2022

No review comments provided

Review by
01/15/2022

“I think my recollection was that they were extremely responsive. I contacted another company and they gave me a ridiculous lead time. These guys got out really quick. I was really appreciative of their responsiveness and how quick they got out.”

Review by
01/07/2022

“It was fast and simple. The guy who came out was was very polite.”

Review by
01/07/2022

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01/07/2022

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Review by
12/15/2021

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12/15/2021

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Review by
12/15/2021

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Review by
12/15/2021

“I have used Smart Appliance Repair more than once. I have Whirlpool appliances, and they were the recommended service company. They are prompt, polite, and very professional.”

Review by
12/15/2021

“I would say that he came out here and looked at it. He said that he was going to order the part. The part came in and fixed it in one day. It was fast service.”

Review by
12/15/2021

No review comments provided

Review by
12/15/2021

“Smart Appliance Repair LLC has a very confident salesman. Even though there was a followup problem, he took responsibility. He returned to fix it and did not charge us. I was very happy with his professionalism.”

Review by
12/15/2021

No review comments provided

Review by
03/24/2021

“I don't really ever recommend appliance companies.”

Review by
03/24/2021

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03/22/2021

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Review by
03/20/2021

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03/20/2021

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Review by
03/20/2021

“They fixed my dryer. They were on time and very professional.”

Review by
03/17/2021

No review comments provided

Review by
03/16/2021

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03/13/2021

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03/12/2021

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03/12/2021

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03/12/2021

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03/12/2021

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03/12/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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Review by
03/08/2021

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03/08/2021

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03/08/2021

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03/08/2021

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03/08/2021

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Review by
03/08/2021

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Review by
03/08/2021

“The tech was responsive and handled the job very well. I was very pleased!”

Review by
03/08/2021

“They provided fast service and a fast reply!”

Review by
03/08/2021

“Smart Appliance Repair quickly completed my repair and they kept the job site clean. The technician fixed our drier in minutes and provided great workmanship!”

Review by
03/08/2021

“They had a quick response. They arrived on time. It was a reliable repair.”

Review by
03/08/2021

“They were very responsive. I would use them again.”

Review by
03/08/2021

“They exceeded my expectations with their timeliness. They were there within a couple of hours and got it done in an hour. The technician was knowledgeable and proficient. He was able to diagnose the problem within several minutes, got the part, and fixed it. That part was great!”

Review by
03/08/2021

“The tech that came out was very nice and friendly. We had to have him come back out after hearing a noise after he left. He seemed to fix the first issue, but then another issue arose that he was unable to fix and said that there was nothing he could do.”

Review by
03/08/2021

“Smart Appliance Repair was unable to identify the issue with our ice maker.”

Review by
03/08/2021

“The technician was here for about 5 hours, and ended up not fixing my problem. He then told me it would be over $500. I called the company, because he did not do anything. He was very nice. They asked if he told me about the cost before doing the work.”

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