Review by Annandale, VA Homeowner
08/29/2022
“We have used them twice, and both times the work was done quickly and efficiently. We are very happy with the results.”
Thank you so much for taking the time to leave such a kind review! We really appreciate you sharing your positive experience.
Review by Kristhian S. | Springfield, VA
08/29/2022
“They were very professional. They gave a good estimate and did good quality work.”
Review by Leslie E. | Gainesville, FL
08/29/2022
No review comments provided
Review by Arlington, VA Homeowner
08/29/2022
No review comments provided
Review by Tom H. | Burke, VA
08/29/2022
No review comments provided
Review by Patricia K. | Mc Lean, VA
08/29/2022
“They do a great job. They are very neat and they clean up. They are in and out in a days time.”
Review by Chris M. | Clifton, VA
08/27/2022
No review comments provided
Review by Jeri D. | Great Falls, VA
08/01/2022
“Work done professionally. Crew experienced and respectful.”
Review by Mc Lean, VA Homeowner
07/05/2022
No review comments provided
Review by Max G. | Falls Church, VA
07/05/2022
No review comments provided
Review by Centreville, VA Homeowner
07/01/2022
No review comments provided
Review by Allen K. | Hamilton, VA
07/01/2022
No review comments provided
Review by Dennis M. | Manassas, VA
07/01/2022
“They completed my project in a timely manner. They were professional and had a fair price.”
We're thrilled you had such a great experience with us. Thank you for sharing your positive feedback!
Review by Mc Lean, VA Homeowner
07/01/2022
No review comments provided
Review by Fairfax, VA Homeowner
07/01/2022
No review comments provided
Review by Springfield, VA Homeowner
07/01/2022
No review comments provided
Review by Haymarket, VA Homeowner
07/01/2022
No review comments provided
Review by Andy S. | McLean, VA
07/01/2022
No review comments provided
Review by Kenneth C. | Fairfax, VA
06/22/2022
No review comments provided
Review by Bernadette S. | Great Falls, VA
06/20/2022
No review comments provided
Review by Jeff S. | Fairfax, VA
06/17/2022
No review comments provided
Review by Thomas I. | Arlington, VA
06/15/2022
No review comments provided
Review by Theresa N. | Annandale, VA
06/15/2022
“Awesome. EXPEDIENT! Both Good and Fast. Gorgeous architectural roof, pleasing and excellent shingle warranty and installer, Shriner! Super friendly people, every single one!”
Review by Scott H. | Fairfax, VA
06/15/2022
No review comments provided
Review by Warrenton, VA Homeowner
06/15/2022
No review comments provided
Review by Fairfax Station, VA Homeowner
06/15/2022
No review comments provided
Review by Jon D. | Reston, VA
06/15/2022
No review comments provided
Review by Alexandria, VA Homeowner
06/15/2022
No review comments provided
Review by Patricia F. | Centreville, VA
06/15/2022
“The request was to replace shingles on the entire roof and put in new gutters and down spouts. They were prompt to respond. The representative, David Colbert, came well prepared and his information answered all my questions. (Shiner's was not the first company I had received assessment from.) The foreman in charge of the work kept me informed of the process and needs. There was on going communications both from the office and on-site. I am very satisfied with the work and my dealings with the company.”
Thank you so much for taking the time to leave such a thoughtful and detailed review about your positive experience with our company. We are thrilled to hear that David was so well-prepared and informative during your initial assessment, and that our on-site foreman kept you updated every step of the way. It's feedback like this that motivates our team to continue providing excellent customer service and high-quality work. We sincerely appreciate you recognizing our efforts to communicate and collaborate effectively with you throughout the roof replacement and gutter installation process. Customers like you are invaluable to our business. Thank you again for putting your trust in us, and for spreading the good word!
Review by Gary F. | Falls Church, VA
06/15/2022
No review comments provided
Review by Michael G. | Vienna, VA
06/15/2022
“It was done both well and quickly”
Review by Jane A. | Reston, VA
06/15/2022
No review comments provided
Review by Tom W. | Fairfax Station, VA
06/13/2022
“We were very pleased with the estimating process and the ultimate work performed on our roof. We thought that the price was reasonable under the circumstances. The work was done well as far as we could tell. The debris was cleaned up following completion of the work. Overall, we were pleased with the work that was done and would recommend Shiner to others.”
Review by William H. | Sterling, VA
06/12/2022
“Poor communication within the company and with me.”
We sincerely apologize for the poor communication you experienced from our company. We strive to provide excellent customer service by promptly responding to and updating our customers, so it's disappointing to hear we fell short in keeping you informed. We truly value feedback like yours, as it helps us improve. We appreciate you taking the time to share this review. Please know we have worked hard to improve our internal processes and customer communication since then. We would welcome the opportunity to reconnect and demonstrate these improvements firsthand. If there is anything we can do to make this right, please don't hesitate to reach out. Thank you again for bringing this to our attention. Our team is committed to providing exemplary customer service and we hope to have the chance to work with you again in the future.
Review by Robert B. | Oakton, VA
06/11/2022
No review comments provided
Review by Falls Church, VA Homeowner
06/11/2022
No review comments provided
Review by Vienna, VA Homeowner
06/10/2022
“The work was done in a timely fashion considering the weather limitations. The last detail work due to peculiarities in my roof design had to wait for a craftsman but all elements were addressed including replacement of diverters.”
Review by Tim B. | Alexandria, VA
06/10/2022
“Shiner sets the gold standard when it comes to roofing. Have been using them for 25 years on both of our homes for wide variety of projects (roofing, gutters, windows, custom copper roof, etc...). Employee always exceptionally professional, proficient and respectful. A real gem of a company who operates with integrity and places their customers first.”
Thank you so much for your glowing 5-star review and for being a loyal customer of our company for over 25 years! We are truly honored that you consider us the gold standard for roofing services. Our entire team strives to operate with integrity and place our customers first in everything we do. It means so much to us that you've had consistently positive experiences over the decades with a wide variety of our services from roofing and gutters to windows and custom copper roofs. We are especially grateful that you highlighted our employees as exceptionally professional, proficient and respectful—those are certainly our goals! Customers like you who take the time to recognize our efforts through reviews like this are invaluable to our business. Thank you again for putting your trust in us for the past 25 years. We look forward to serving you for many more!
Review by Tom M. | Sterling, VA
06/09/2022
“Could not have been happier about my experience with Shiner.”
Review by Centreville, VA Homeowner
06/09/2022
“My neighbor has already asked about my roof;.”
Review by Debbie W. | Fairfax, VA
06/08/2022
No review comments provided
Review by Claudia E. | Reston, VA
06/08/2022
No review comments provided
Review by Thomas V. | Herndon, VA
06/08/2022
No review comments provided
Review by Wayne D. | Fort Belvoir, VA
06/08/2022
“They came out, found my leak and provided a solution to fix the problem.”
Thank you for the 5-star review! We are glad we quickly diagnosed the leak and solved the problem. Your positive feedback motivates us to continue providing excellent roofing diagnostics and repairs. We appreciate you putting your trust in us - we look forward to helping with any future needs!
Review by Reston, VA Homeowner
06/08/2022
No review comments provided
Review by Falls Church, VA Homeowner
06/08/2022
No review comments provided
Review by Bob B. | Arlington, VA
06/08/2022
“Already have referred them”
Review by Vienna, VA Homeowner
06/08/2022
“This was my second project with Shiner. Based on my positive experience with Shiner Exteriors on my first project, I elected not to interview other companies for this second project. And they did not disappoint.”
Thank you for the 5-star review and for choosing us again! Earning repeat business from satisfied customers like you is the ultimate compliment. We never take your loyalty and trust for granted. Our team aims to consistently deliver top-notch service that will keep you coming back and recommending us to others. We look forward to working with you on many more projects!
Review by G.M.&. | Arlington, VA
06/08/2022
No review comments provided
Review by Don S. | Arlington, VA
06/08/2022
No review comments provided
Review by Jim M. | Bethesda, MD
06/08/2022
No review comments provided
Review by Washington, DC Homeowner
06/08/2022
No review comments provided
Review by Tracy B. | Gainesville, VA
06/08/2022
No review comments provided
Review by Barbara Z. | Fairfax Station, VA
06/07/2022
No review comments provided
Review by Molly S. | Mc Lean, VA
06/07/2022
No review comments provided
Review by Shibasis M. | Mc Lean, VA
06/07/2022
No review comments provided
Review by Silver Spring, MD Homeowner
06/07/2022
No review comments provided
Review by Fred P. | Oakton, VA
06/07/2022
No review comments provided
Review by Pam L. | Falls Church, VA
06/07/2022
No review comments provided
Review by Donald T. | Gainesville, VA
06/07/2022
No review comments provided
Review by Arlington, VA Homeowner
06/07/2022
No review comments provided
Review by Deborah W. | Vienna, VA
06/07/2022
“It was a pleasurable experience.”
Review by Jeffrey G. | Oakton, VA
06/07/2022
No review comments provided
Review by Katia A. | Falls Church, VA
06/07/2022
“I was happy with the overall service, professionalism, and good quality.”
Thank you for the 5-star review! We are thrilled you were happy with our professional service and quality work. Providing an excellent customer experience is our top priority. Your positive feedback motivates us to maintain the highest levels of customer care and craftsmanship. We appreciate your business and look forward to serving you again!
Review by William B. | Burke, VA
06/07/2022
No review comments provided
Review by Herndon, VA Homeowner
06/07/2022
No review comments provided
Review by Chantilly, VA Homeowner
06/07/2022
No review comments provided
Review by Stephen J. | Derwood, MD
06/07/2022
“They were outstanding, timely, professional, and did exactly what they said they were going to do.”
Review by Arlington, VA Homeowner
06/07/2022
No review comments provided
Review by Great Falls, VA Homeowner
06/07/2022
No review comments provided
Review by Tami W. | Gainesville, VA
06/07/2022
“I was very pleased with the service, I was very pleased with the product.”
Review by Joseph H. | Alexandria, VA
06/07/2022
“Everybody from the initial bid to the end has been 5 stars. They have been very honest, and I'm lucky I found them.”
Review by Stephen E. | Arlington, VA
06/07/2022
“They were knowledgeable, efficient, and performed an excellent clean-up.”
Review by McLean, VA Homeowner
06/07/2022
“They have worked for me for 20 plus years. They do the roofing and other parts of my house. They checked the caulking on my chimney and skylights. They recently did a roof replacement on my shed.”
Review by Julious B. | Alexandria, VA
06/07/2022
“They were professional at all times and what I wanted was what I got. There was nothing hidden.”
Review by George F. | Ashburn, VA
06/06/2022
No review comments provided
Review by Bruce G. | Lovettsville, VA
06/05/2022
No review comments provided
Review by Barry S. | Sterling, VA
06/05/2022
“Shiner’s replaced my entire roof (upgraded to 1/2” plywood panels, under layment, shingles) and added a new cutter/spouting system to my house, all in 1.5 days. Also, cleaned up all debris around the house afterwards.”
Review by Jane W. | Irvington, VA
06/05/2022
No review comments provided
Review by Lynne S. | Vienna, VA
06/05/2022
Review by Alexandria, VA Homeowner
06/05/2022
No review comments provided
Review by Purcellville, VA Homeowner
06/04/2022
No review comments provided
Review by CJ W. | Vienna, VA
06/04/2022
No review comments provided
Review by Anita W. | Falls Church, VA
06/04/2022
“Have used company service more than once.”
Review by Bob K. | Round Hill, VA
06/04/2022
No review comments provided
Review by Sterling, VA Homeowner
06/04/2022
“My job was for a small roof on a shed and I know if I should need a house roof replacement I would consider then for the job.”
Review by Centreville, VA Homeowner
06/04/2022
“Work was fast and great quality. A very professional group of people. You won’t be sorry. Our salesman Bill was not pushy but thorough and we immediately knew he would ensure a great result. People make the difference in any company.”
Review by Raymond N. | Vienna, VA
06/04/2022
No review comments provided
Review by Great Falls, VA Homeowner
06/04/2022
No review comments provided
Review by Jan H. | Oakton, VA
06/04/2022
No review comments provided
Review by Lovettsville, VA Homeowner
06/03/2022
No review comments provided
Review by Larry D. | Ashburn, VA
06/03/2022
“Shiner did an excellent job for us. Helpful staff and excellent craftsmanship. They installed a new roof on our current house and replaced windows in our previous house.”
Review by David R. | Burke, VA
06/03/2022
No review comments provided
Review by Arlington, VA Homeowner
06/03/2022
No review comments provided
Review by Centreville, VA Homeowner
06/03/2022
No review comments provided
Review by James W. | Dunn Loring, VA
06/03/2022
No review comments provided
Review by Carolyn B. | Herndon, VA
06/03/2022
“Outstanding work from start to finish. Sales person very knowledgeable. A bit pricey, but quality work costs, and is worth it in the long run.,”
Review by Trice B. | Fairfax, VA
06/03/2022
“Shiners did a very good job on installing my new roof on my townhouse. Installation crew was professional and courteous. They cleaned up and left the place better than they started with. Their internal inspector found a couple of issues and the a crew came back out in a timely fashion to fix the small issues.”
Review by Merle S. | Dunn Loring, VA
06/03/2022
No review comments provided
Review by Falls Church, VA Homeowner
06/03/2022
No review comments provided