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FEATURED REVIEWS
“They are very professional, very timely, personable, and cordial. They were very mindful of someone with special needs. I had a dog and I asked the person if they could call and let me know 20 mins before they got there and they did.”
“They were extremely professional and punctual. The work met all expectations.”
“The staff were incredible and professional. Even when the squirrels reappeared, they came back and solved the problem immediately. They are very responsive and polite. I will always use TruTech Inc. - Critter Control.”
“We didn't catch what we were aiming for, but we tried, and great communication from the company.”
“So kind and anytime we've had an issue they come back without a problem, the customer service is great!”
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“Absolutely not. They failed to perform contracted services and we couldn't even get a callback.”
“Tech showed on time and applied the snake repellent. Job well done — snake appears to have left the area.”
“They are very professional, very timely, personable, and cordial. They were very mindful of someone with special needs. I had a dog and I asked the person if they could call and let me know 20 mins before they got there and they did.”
“They were extremely professional and punctual. The work met all expectations.”
“They did a great-job! I haven't seen any snakes.”
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“Job well done.”
“The technicians from TruTech Inc. - Critter Control have been fabulous. However, administratively I see issues with the company.”
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“Over the past year and a half everything is not great. No responsiveness , low quality services and poor quality to customers. Nothing is right.”
“Techs are knowledgeable and thorough.”
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“I called TruTech a year ago, as we were seeing all sizes of Copperheads in the yard, a few a week. I have not seen one in a year of monthly treatments. Peace of mind is priceless.”
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“The technicians were professional, responsible, informative, and personable. The service provided eradicated a mouse and chipmunk problem we had.”
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“I contacted them to remove a snake and later, more snakes from inside the house, I agreed to have them begin treating for the mice outside the house monthly which turned out to be very expensive. Probably $4000 dollars or more later, after a couple of years, I had a snake that was caught on a glue board in the ceiling in my bedroom. I called for removal but was told they couldn't come until the next day. The only reason I ever got the service was to deal with the snakes in the house. Who can sleep with snakes crawling around above you. Makes for great horror movies not actually having it in your house. My next door neighbor came over, got the snake and then worked to release it from the glue board and set it on its way. Free to me. Secondly, I recommended the technical to a nearby neighbor who was hearing very loud sounds in his attic. The technician would not either return his call or come out. I can't remember which it was. Not feeling very warm about using you again nor ever recommending your service.”
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“Should the need arise, if anyone asks for a recommendation, I will provide what I know, and that's Critter Control.”
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“I had to call them multiple times to find out what results they had found. And, they didn't come by to collect the trips for weeks after the end of our agreement. Finally, they sent someone to meet with me to give me their results and recommendations. Finally.”
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“I have used Critter Control several times with regard to a bird problem. Tyler is always honest, direct, and knowledgeable. He never upsells me and always explains my options clearly.”
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“Prompt, professional, willing to leave whatever supplies necessary for the job. Take the time to walk around premises and talk about concerns.”
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“We had squirrels in the attic. They were removed and all entries sealed.”
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“The staff were incredible and professional. Even when the squirrels reappeared, they came back and solved the problem immediately. They are very responsive and polite. I will always use TruTech Inc. - Critter Control.”
“They removed skunks from under my porch very humanly”
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“Nothing was ever done. The cage was put out; we assume it was raccoons, we never saw the animal(s), the next day the place was a mess and nothing happened.”
“The turnover is significant. They did a service, and I know for a fact they didn't do the service because the bait boxes were not moved. The consistency isn't there with the quality of the service.”
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“It wasn't what I though. I though after removal of the birds they would put something down to keep the birds from coming back”
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“When I started using the services of Critter Control I was very satisfied with the service I received from Stephen Storrs. He was very responsive and attentive to my needs. That changed when he was injured and no was longer on call. The replacement personnel was unresponsive and un-attentive. I had to deal with the critter problems on my own making Critter Control unnecessary so I canceled the service.”
“We didn't catch what we were aiming for, but we tried, and great communication from the company.”
“Yes. My technician was polite, friendly, and professional.”
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“The service was okay but they made prepaid more than what the service technician performed, the service tech work order was $350 less. Now, it’s been months of sending them the service tech work order which has $350 less than what I prepaid to no avail.”
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“Already have recommended you”
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“They were on time, thorough, and professional.”
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“The technicians involved with us were forthcoming, answered our questions quickly and were easy to work with throughout our job.”
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“The Critter Control people I dealt with were very professional and maintained the schedule for visits. However, although I was told that something was taking the bait from the bait stations, I still had new holes appearing in my lawn. I'm not sure the technicians knew exactly what was doing this. In any case, I think $80 to check bait stations was excessive for the amount of work done each visit since it did not seem to eliminate the problem. And I was not pleased with the fact that I had to sign a one year service agreement obligating me to continue an expensive treatment program that seemed only partly effective.”
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“So kind and anytime we've had an issue they come back without a problem, the customer service is great!”
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“It wasn't about the technician. I had more problems with the billing department. The billing department needs some help.”
“I am very satisfied with the services I have received from TruTech Inc - Critter Control.”
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“The schedule doesn't seem to be consistent.”
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“Critter Control was the second company I called. The first company I called was a total disaster. I called Critter Control because they were recommended to me. I cannot say anything negative about the technician, Derrick, that came out. I was satisfied with how he trapped and performed the removal of the wildlife, but I was even more satisfied with how he plugged the holes where the animals were getting in. I have had no problems since. I would recommend Critter Control for a first call.”
