Critter Control
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Critter Control has received 4.2 out of 5 stars based on 48 customer reviews. Learn about Our Research Process.
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2nd year as a Best Pick Call
"Satisfying homeowners for over 40 years, Critter Control resolves nuisance wildlife problems. We strive to provide the highest quality of customer service while ensuring you and your family's safety. Our services focus on getting rid of nuisance wildlife, repairing damage, then keeping them from re-entering your home or business."

Company Representative
Company Information
Services Offered
Critter Control handles nuisance wildlife that includes, but is not limited to, squirrels, raccoons, opossums, rats, mice, snakes, bats, birds, skunks, chipmunks, moles, and stinging insects. Critter Control also provides preventative recurring services, insulation replacement, dead animal removal, exclusion repair services, and free estimates.
Services Not Offered
The company does not provide services for domestic animals, termites, or bedbugs.
Warranty
Critter Control warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.
Company History
With over 100 offices in the US and Canada, Critter Control has been resolving wildlife issues for customers for over 40 years.
Distinctions
Critter Control is a National Pest Management Association (NPMA) and a National Wildlife Control Operator Association (NWCOA) member.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
155 Woolco Drive
Marietta, GA 30062
Hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Critter Control has received 4.2 out of 5 stars based on 48 customer reviews. Learn about Our Research Process.
5
34
4
4
3
1
2
2
1
7
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Review by
11/01/2021

No review comments provided

Review by
11/01/2021

No review comments provided

Review by
10/31/2021

“Absolutely not. They failed to perform contracted services and we couldn't even get a callback.”

Review by
10/24/2021

No review comments provided

Review by
10/24/2021

“Tech showed on time and applied the snake repellent. Job well done — snake appears to have left the area.”

Review by
10/24/2021

No review comments provided

Review by
10/24/2021

“They did a good job ending our mouse problem! Their solution cost thousands of dollars less than Terminix and the others, who tried to pile on a whole bunch of needless services that had nothing to do with our problem!”

Review by
10/22/2021

“They are very professional, very timely, personable, and cordial. They were very mindful of someone with special needs. I had a dog and I asked the person if they could call and let me know 20 mins before they got there and they did.”

Review by
10/18/2021

No review comments provided

Review by
10/18/2021

“They did a great-job! I haven't seen any snakes.”

Review by
10/18/2021

No review comments provided

Review by
10/18/2021

“Job well done.”

Review by
10/18/2021

“They were extremely professional and punctual. The work met all expectations.”

Review by
10/18/2021

“The technicians from TruTech Inc. - Critter Control have been fabulous. However, administratively I see issues with the company.”

Review by
10/18/2021

No review comments provided

Review by
10/18/2021

No review comments provided

Review by
10/18/2021

“Over the past year and a half everything is not great. No responsiveness , low quality services and poor quality to customers. Nothing is right.”

Review by
10/16/2021

“Techs are knowledgeable and thorough.”

Review by
10/15/2021

No review comments provided

Review by
10/15/2021

“I called TruTech a year ago, as we were seeing all sizes of Copperheads in the yard, a few a week. I have not seen one in a year of monthly treatments. Peace of mind is priceless.”

Review by
10/15/2021

“After quite a bit of a learning curve we are on a great relationship…the techs let me know when they are coming and what they encounter, what they did.”

Review by
10/15/2021

No review comments provided

Review by
10/15/2021

“I regret that Critter Control was unable to solve our rodent (rat) problem. We spent $1.5K before ending the contract.”

Review by
10/12/2021

No review comments provided

Review by
10/12/2021

No review comments provided

Review by
10/11/2021

No review comments provided

Review by
10/11/2021

“The technicians were professional, responsible, informative, and personable. The service provided eradicated a mouse and chipmunk problem we had.”

Review by
10/11/2021

“We have a new gent who is taking care of everything. He is outstanding! He is very thorough and does a superb job!”

Review by
10/11/2021

No review comments provided

Review by
10/11/2021

No review comments provided

Review by
10/11/2021

No review comments provided

Review by
10/11/2021

No review comments provided

Review by
10/11/2021

“I contacted them to remove a snake and later, more snakes from inside the house, I agreed to have them begin treating for the mice outside the house monthly which turned out to be very expensive. Probably $4000 dollars or more later, after a couple of years, I had a snake that was caught on a glue board in the ceiling in my bedroom. I called for removal but was told they couldn't come until the next day. The only reason I ever got the service was to deal with the snakes in the house. Who can sleep with snakes crawling around above you. Makes for great horror movies not actually having it in your house. My next door neighbor came over, got the snake and then worked to release it from the glue board and set it on its way. Free to me. Secondly, I recommended the technical to a nearby neighbor who was hearing very loud sounds in his attic. The technician would not either return his call or come out. I can't remember which it was. Not feeling very warm about using you again nor ever recommending your service.”

Review by
10/11/2021

“My initial technician was good. After he left the company, service was poor. I received no service for the first month after his departure. After I received service during the second month, service was scheduled about one week later. This was repeated the following month. Additionally, a new technician came to my home with no advance notice. One of my bait stations is in an enclosed garden. Because nobody was home when he arrived, that station was not serviced. I decided to terminate Critter control.”

Review by
10/11/2021

“Not at all”

Review by
10/11/2021

No review comments provided

Review by
09/21/2021

“Should the need arise, if anyone asks for a recommendation, I will provide what I know, and that's Critter Control.”

Review by
09/15/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
09/07/2021

“I had to call them multiple times to find out what results they had found. And, they didn't come by to collect the trips for weeks after the end of our agreement. Finally, they sent someone to meet with me to give me their results and recommendations. Finally.”

Review by
09/06/2021

No review comments provided

Review by
09/04/2021

“I have used Critter Control several times with regard to a bird problem. Tyler is always honest, direct, and knowledgeable. He never upsells me and always explains my options clearly.”

Review by
09/04/2021

No review comments provided

Review by
08/31/2021

“Prompt, professional, willing to leave whatever supplies necessary for the job. Take the time to walk around premises and talk about concerns.”

Review by
08/30/2021

“yes”

Review by
08/29/2021

No review comments provided

Review by
08/29/2021

No review comments provided

Review by
08/28/2021

No review comments provided

Review by
08/28/2021

“We had squirrels in the attic. They were removed and all entries sealed.”

Review by
08/28/2021

“I have been using Critter Control for about 4 years for a problem I had with snakes. Critter control comes monthly and I have been very satisfied with the results.”

Review by
08/24/2021

“They removed skunks from under my porch very humanly”

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

“The staff were incredible and professional. Even when the squirrels reappeared, they came back and solved the problem immediately. They are very responsive and polite. I will always use TruTech Inc. - Critter Control.”

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

“They're very responsive and helpful. They let me know every time they come out, which is once a month to access the bait traps. They have always been very friendly.”

Review by
08/24/2021

“They are really good and professional.”

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

“Nothing was ever done. The cage was put out; we assume it was raccoons, we never saw the animal(s), the next day the place was a mess and nothing happened.”

Review by
08/24/2021

“The turnover is significant. They did a service, and I know for a fact they didn't do the service because the bait boxes were not moved. The consistency isn't there with the quality of the service.”

Review by
08/22/2021

No review comments provided

Review by
08/20/2021

“It wasn't what I though. I though after removal of the birds they would put something down to keep the birds from coming back”

Review by
08/19/2021

“The Critter Control team were responsive and professional to work with.... they were communicative throughout the process and did a quality job removing our pest and fixing the rooftop hole that the pest made. Thank you.”

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

“When I started using the services of Critter Control I was very satisfied with the service I received from Stephen Storrs. He was very responsive and attentive to my needs. That changed when he was injured and no was longer on call. The replacement personnel was unresponsive and un-attentive. I had to deal with the critter problems on my own making Critter Control unnecessary so I canceled the service.”

Review by
08/17/2021

“We didn't catch what we were aiming for, but we tried, and great communication from the company.”

Review by
08/17/2021

“Yes. My technician was polite, friendly, and professional.”

Review by
08/17/2021

No review comments provided

Review by
08/16/2021

No review comments provided

Review by
08/16/2021

No review comments provided

Review by
08/16/2021

No review comments provided

Review by
08/16/2021

“The service was okay but they made prepaid more than what the service technician performed, the service tech work order was $350 less. Now, it’s been months of sending them the service tech work order which has $350 less than what I prepaid to no avail.”

Review by
08/16/2021

No review comments provided

Review by
02/08/2021

“Already have recommended you”

Review by
01/04/2021

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/14/2020

“They were on time, thorough, and professional.”

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

No review comments provided

Review by
12/11/2020

“The technicians involved with us were forthcoming, answered our questions quickly and were easy to work with throughout our job.”

Review by
09/27/2019

“They work they perform is ineffective!”

Review by
08/20/2019

No review comments provided

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