“We had a wonderful crew who worked each day professionally and respectfully. They stayed within our budget and we are thrilled with their completed job.”
“The vapor barrier was excellently done and looks beautiful. Should add value to our home.”
“The communication with the initial foreman was very good, and Michael from Virginian Beach who came on the follow up visit was excellent.”
“It has been too long, I don't remember their names. They all did an outstanding job with timeliness and work ethic. All of that was very strong.”
“When I called the office, the staff was very professional and patient, made sure I was taken care of and quickly scheduled me for service. Received an outstanding level of service from Demetruis and his crew. They quickly diagnosed the problems, corrections were made immediately. They also took the time to educate me on the process as they were working which was greatly appreciated.”
“The workers were friendly, very professional and cleaned even up after themselves!”
“I have done this after the work was completed.”
“JES is knowledgeable about the work to be done.”
“The work that was done was outstanding”
“no comment”
“Great job”
“The team did a fantastic job of getting the job done with the least complications, worked with the HVAC timing and cleaned up very well.”
“Primary installation service met expectations. Follow-up maintenance contract service to address product malfunctions did not meet expectations. Emergency calls, made after business hours, were not returned timely, nor was there any apparent sense of urgency related to the customer outreach. Technician did not resolve the problem or follow-up as promised.”
“I was thoroughly pleased with the work and the crew of JES!!!”
“The project team leader that was on the job every day was truly a stand up gentlemen. He was Spanish and spoke excellent English. Very comfortable as homeowner working with him. He explained the ongoing work and kept a very clean work place.”
“They are very professional and courteous.”
“JES foundation crew did an excellent job in completely encapsulating my crawlspace and installing two dehumidifies. The crew was very respectful of us and our property, they were simply the best to work with”
“Pleased with the work done”
“Completed the job on time with minimal fuss. Immediate response the one time we called with an issue.”
“We had a wonderful crew who worked each day professionally and respectfully. They stayed within our budget and we are thrilled with their completed job.”
“We had multiple foundation leaks. JES had the solution and solved the problem quickly. Very pleased with the results and followup.”
“Did a good job and cleaned up after themselves well”
“Friendly workers and expert and efficient work.”
“not at this time”
“JES was very professional at all levels. The crew did a great job and cleaned up every day.”
No review comments provided
“After a number of floods in the basement last year, the water table seemed to be rising such that puddles appeared on the (new) flooring. This led to the decision to trench and put a sump pump in the area of the basement that appeared to be vulnerable, rather than near the entrance to the basement, where water entered (that required other solutions). The work was explained, the plan made and modified by me, and scheduled and done quite well.”
“Excellent work all round”
“The vapor barrier was excellently done and looks beautiful. Should add value to our home.”
“Quickly assessed and resolved my home's foundation issue.”
“Brian, Joe and Marti have all been excellent”
“Very competent and professional work”
“.”
“OUTSTANDING”
“Simply the best. Everything was done to perfection.”
“The problem that was first reported still exists after the job was supposedly done.”
No review comments provided
“Repair technician who followed up on the initial install was great”
No review comments provided
“the fellow that sold us on the repair, don't have the paperwork in front of me to find his name”
“Michael Burgess, the rep who visited the site and made the recommendations for repairs was very knowledgeable and did an outstanding job of describing needs and services that JES would provide. Rudy Gonzalez who was the employee who was responsible for the job did an excellent job of keeping me informed of what work was being done and why. He and the crew arrived in a timely manner and were always available for any questions or concerns. Both of these gentlemen were very polite and easy to work with.”
“The workers that did the work but I don't remember their names.”
No review comments provided
No review comments provided
“We were very satisfied with the work that was done to correct our foundation issue.”
No review comments provided
“JES employees were courteous, explained exactly how they were going to complete the repair. The were on time, polite and efficient. Very satisfied with their work”
No review comments provided
“Edward Greene, James Smith, Joe Donahue were conscientious workmen.”
“The entire process from beginning to end was satisfactory.”
“We haven't had any water as yet so that is a good sign although the system hasn't been really tested as yet.”
No review comments provided
“Yes, outstanding communication with the representative (forgot name) during early consultation. I mean excellent knowledge and presentation!!”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“It has been so long since this work was done, I can't recall names but everyone worked hard and completed the job to my satisfaction.”
No review comments provided
“Demetrius Cooper was excellent example of staff quality we dealt with. We were impressed with two workers on their skills and professional attitudes.”
“Russ Nagel, and most especially the wonderful crew that had to do the dirty work on Dec 26. God bless each of them.”
“All three members of the crew who worked on our property - they were all great!”
“work crews were very nice - very courteous and clean with their work. last part of project took 2 1/2 days and they left work site very neat each night and on completion.”
No review comments provided
“They came in, did the work, left and everything was good. It was a little expensive but the work has held up and it has been a few years since then. They gave me a guarantee and I have not had any problems over the years. I was most satisfied with their professionalism.”
“The guys that came back to do the drywall replacement did the best work ever, but it was dusty. Also, the last repairman, Barefoot solve my problem.”
No review comments provided
No review comments provided
“Added electrical outlet and installed a sump pump with battery back-up”
“Drywall and waterproofing work.”
No review comments provided
“I was very pleased with the work. They took an unusable space and made it very usable.”
No review comments provided
No review comments provided
No review comments provided
“The communication with the initial foreman was very good, and Michael from Virginian Beach who came on the follow up visit was excellent.”
No review comments provided
No review comments provided
No review comments provided
“It has been too long, I don't remember their names. They all did an outstanding job with timeliness and work ethic. All of that was very strong.”
“All the staff were nice, friendly & supportive.”
No review comments provided
No review comments provided
“It was very positive. They're extremely customer focused. They put the customer first. They have a good plan of how they take care of your problem. In my case, we had a moisture issue in our crawlspace. I had three other companies come in and give me quotes and tell me what they're going to. None of them could step up to what they did or what they said they would do, and they did it. There was a moisture issue where they did an enclosure. They conditioned the space. They put down a vinyl liner and they put a liner installation in the wall in stop. They took out the installation and installed a dehumidifier. I'd give them an A+.”
“George, the general manager, has been very, very helpful. It's been going on for a year and a half. Initially, they did foundation work and they did insulation. I believe they checked the part of the foundation. I don't know what to call that, but they did their part. I think that once they got focused on the job, they did a great job. I'd give them an A. I'd recommend them.”
“For the most part, it was positive. I'd say a little bit better than neutral, but not 100 percent positive. The guy who came out and initially did the inspection was able to when the guy who did the work. They were able to rectify it. They did a kind of waterproofing. It was a repair. I'd give it an A.”
“We liked their customer service. We liked the actual work that they did. They had good, quality work. It was just the communication, the communication with the office staff regarding our appointment. They were prompt and reliable. It was drainage. They put in a drainage system in our basement. I'd give them an A.”
“They were just prompt. They did the job specially, cleaned up and pretty much did what they said. It was not really foundation. They had to install the interior French drain system in my basement. I'd give them an A+. I would recommend them.”
“They are a good company, on time, professional, knowledgeable, and finished the job. They did waterproofing. I'd give them an A+.”
“They did a good job. They did excellent work. I had no complaints. I would recommend them. I don't have a problem with them.”
“They're a good company. They did excellent work and I have no complaints. I'd recommend them.”
“They were great, straightforward, and explained everything. I would say A.”
“They did excellent work. I had no complaints. I would recommend them.”
“They did a crawlspace. They continued to come back and address the issue until it was fixed. I'd give them a B.”
“It was OK. I liked the fact that they accepted my change in decision to not do the entire job. It had nothing to do with their work, as much as the discovery that the water issue was not involved with the magnitude that we thought we had prior. They started a waterproofing job, but looking at it in total it was not required. I'd give them a B+.”
“They were supposed to come back and put the black thing back where they did. I had some drainage things. We did put the rocks on and then the sand. Then there's the little, black waterproof thing. The man says it's like a roofing thing, but they just put it there to keep the water from going to the house, the water from draining near the house. Other than that, they just have to come and put that on there. They haven't put that on. Other than that, it was alright. They still haven't put that back; they took it apart. I'd give them a B. They didn't put it back. This is the third time we're dealing with this. This is the second or third time he's supposed to come back out here. I guess they know what they're doing because I don't know anything about it. Customer service is good. They're the only ones that I got to do it.”
“I spent a lot of money with JES to have the moisture under my house taken care of, and it was just a nightmare. It was just a bad experience and I will never, ever get JES again. They weren’t doing the work properly and the people they sent out didn’t know what they were doing. It was horrible. At the very end, there was a good guy that helped me with stuff. I will never get JES again. The overall experience would be a D.”
“It was more negative. They said I owed one thing and had to pay another. Secondly, they put a dehumidifier on my porch which had a three-year warranty. It was no longer working and it was still under warranty. It was more than three years. Well, they sold me a dehumidifier and told me it was older than what was under warranty. I had to pay them two thousand more. I wouldn’t recommend them. I'd give them a D.”
“It was barely positive. They still haven't finished yet. It would probably be better to talk to my wife. She was here during most of it. It looks like every time they sent somebody, they didn't have everything they needed, so they couldn't get finished. Anyways, it was kind of aggravating. They did the underside of our house. Coated it for mold. I'd give them a D. Customer service was fine.”
“My husband and I are satisfied with the work that JES performed.”
“They did a good job at a reasonable price.”
No review comments provided
No review comments provided
“JES provided a prompt estimate and then a timely repair for our damp basement walls. I would highly recommend JES to anyone with foundation issues.”