JES Foundation Repair
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

JES Foundation Repair has received 4.5 out of 5 stars based on 79 customer surveys conducted through GuildQuality.
5
58
4
13
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1
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5th year as a Best Pick Call

Company Message Regarding COVID-19

We are continuing to provide our essential work to help our customers repair, protect, and improve their most valuable asset - their home. Read more about our precautions for health and safety:

We thank you for the opportunity to serve you and want to reassure you on how we are operating during this situation to help ensure your safety and well-being. In addition to implementing increased health and safety procedures at all locations, JES Foundation Repair is diligently and actively monitoring the all events related to the coronavirus disease (COVID-19). We are adhering to and fully committed to following the recommendations of the Centers for Disease Control (CDC), governmental agencies, local health departments, and our expert partners.
"Since 1993, JES has been providing permanent solutions for foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting. Our mission is to protect, repair, and improve our customer's greatest asset: their home. Our highly trained team is dedicated to providing the best possible service for our customers."

Jesse Waltz | Founder
Company Information
Services Offered
JES Foundation Repair specializes in basement waterproofing, foundation and structural repair, crawl space repair and encapsulation, and concrete leveling. The company offers free inspections and provides permanent solutions such as sump pumps, vapor barriers, interior drainage, dehumidifiers, piers, polyurethane foam injections, and carbon fiber supports. JES Foundation Repair upgrades crawl spaces and repairs issues such as foundation settlement, cracked or bowing walls, invasive moisture, and uneven floors.
Services Not Offered
JES does not perform basement finishing or foundation replacement services.
Warranty
JES Foundation Repair offers transferable lifetime warranties for most basement waterproofing and foundation repair products.
Company History
JES Foundation Repair was started in 1993 and is part of Groundworks Companies.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
8122 Bethlehem Road
Manassas, VA 20109
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 5:00 pm
Sat
8:00 am - 1:00 pm
Sun
Closed
Licenses
#2705068655

Compiled Score:

JES Foundation Repair has received 4.5 out of 5 stars based on 79 customer surveys conducted through GuildQuality.
5
58
4
13
3
4
2
1
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/12/2020

“The workers were friendly, very professional and cleaned even up after themselves!”

Review by
10/12/2020

“I have done this after the work was completed.”

Review by
10/09/2020

“JES is knowledgeable about the work to be done.”

Review by
10/08/2020

“The work that was done was outstanding”

Review by
10/07/2020

“no comment”

Review by
10/05/2020

“Great job”

Review by
10/04/2020

“The team did a fantastic job of getting the job done with the least complications, worked with the HVAC timing and cleaned up very well.”

Review by
09/28/2020

“Primary installation service met expectations. Follow-up maintenance contract service to address product malfunctions did not meet expectations. Emergency calls, made after business hours, were not returned timely, nor was there any apparent sense of urgency related to the customer outreach. Technician did not resolve the problem or follow-up as promised.”

Review by
09/26/2020

“I was thoroughly pleased with the work and the crew of JES!!!”

Review by
09/26/2020

“The project team leader that was on the job every day was truly a stand up gentlemen. He was Spanish and spoke excellent English. Very comfortable as homeowner working with him. He explained the ongoing work and kept a very clean work place.”

Review by
09/26/2020

“They are very professional and courteous.”

Review by
09/26/2020

“JES foundation crew did an excellent job in completely encapsulating my crawlspace and installing two dehumidifies. The crew was very respectful of us and our property, they were simply the best to work with”

Review by
09/26/2020

“Pleased with the work done”

Review by
09/26/2020

“Completed the job on time with minimal fuss. Immediate response the one time we called with an issue.”

Review by
09/26/2020

“We had a wonderful crew who worked each day professionally and respectfully. They stayed within our budget and we are thrilled with their completed job.”

Review by
09/26/2020

“We had multiple foundation leaks. JES had the solution and solved the problem quickly. Very pleased with the results and followup.”

Review by
09/25/2020

“Did a good job and cleaned up after themselves well”

Review by
09/24/2020

“Friendly workers and expert and efficient work.”

Review by
09/24/2020

“not at this time”

Review by
09/24/2020

“JES was very professional at all levels. The crew did a great job and cleaned up every day.”

Review by
09/24/2020

No review comments provided

Review by
09/23/2020

“After a number of floods in the basement last year, the water table seemed to be rising such that puddles appeared on the (new) flooring. This led to the decision to trench and put a sump pump in the area of the basement that appeared to be vulnerable, rather than near the entrance to the basement, where water entered (that required other solutions). The work was explained, the plan made and modified by me, and scheduled and done quite well.”

Review by
09/23/2020

“Excellent work all round”

Review by
09/23/2020

“The vapor barrier was excellently done and looks beautiful. Should add value to our home.”

Review by
09/23/2020

“Quickly assessed and resolved my home's foundation issue.”

Review by
09/23/2020

“Brian, Joe and Marti have all been excellent”

Review by
09/23/2020

“Very competent and professional work”

Review by
09/23/2020

“.”

Review by
09/23/2020

“OUTSTANDING”

Review by
09/23/2020

“Simply the best. Everything was done to perfection.”

Review by
07/17/2020

“The problem that was first reported still exists after the job was supposedly done.”

Review by
10/12/2019

No review comments provided

Review by
10/12/2019

“Repair technician who followed up on the initial install was great”

Review by
08/27/2019

No review comments provided

Review by
08/26/2019

“the fellow that sold us on the repair, don't have the paperwork in front of me to find his name”

Review by
08/26/2019

“Michael Burgess, the rep who visited the site and made the recommendations for repairs was very knowledgeable and did an outstanding job of describing needs and services that JES would provide. Rudy Gonzalez who was the employee who was responsible for the job did an excellent job of keeping me informed of what work was being done and why. He and the crew arrived in a timely manner and were always available for any questions or concerns. Both of these gentlemen were very polite and easy to work with.”

Review by
08/26/2019

“The workers that did the work but I don't remember their names.”

Review by
08/26/2019

No review comments provided

Review by
08/24/2019

No review comments provided

Review by
08/20/2019

“We were very satisfied with the work that was done to correct our foundation issue.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“JES employees were courteous, explained exactly how they were going to complete the repair. The were on time, polite and efficient. Very satisfied with their work”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“Edward Greene, James Smith, Joe Donahue were conscientious workmen.”

Review by
08/19/2019

“The entire process from beginning to end was satisfactory.”

Review by
08/19/2019

“We haven't had any water as yet so that is a good sign although the system hasn't been really tested as yet.”

Review by
08/18/2019

No review comments provided

Review by
08/16/2019

“Yes, outstanding communication with the representative (forgot name) during early consultation. I mean excellent knowledge and presentation!!”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“It has been so long since this work was done, I can't recall names but everyone worked hard and completed the job to my satisfaction.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“Demetrius Cooper was excellent example of staff quality we dealt with. We were impressed with two workers on their skills and professional attitudes.”

Review by
08/14/2019

“Russ Nagel, and most especially the wonderful crew that had to do the dirty work on Dec 26. God bless each of them.”

Review by
08/14/2019

“All three members of the crew who worked on our property - they were all great!”

Review by
08/14/2019

“work crews were very nice - very courteous and clean with their work. last part of project took 2 1/2 days and they left work site very neat each night and on completion.”

Review by
08/14/2019

No review comments provided

Review by
11/26/2018

“They came in, did the work, left and everything was good. It was a little expensive but the work has held up and it has been a few years since then. They gave me a guarantee and I have not had any problems over the years. I was most satisfied with their professionalism.”

Review by
11/25/2018

“The guys that came back to do the drywall replacement did the best work ever, but it was dusty. Also, the last repairman, Barefoot solve my problem.”

Review by
11/23/2018

No review comments provided

Review by
11/20/2018

No review comments provided

Review by
11/20/2018

“Added electrical outlet and installed a sump pump with battery back-up”

Review by
11/20/2018

“Drywall and waterproofing work.”

Review by
11/20/2018

No review comments provided

Review by
11/19/2018

“I was very pleased with the work. They took an unusable space and made it very usable.”

Review by
11/16/2018

No review comments provided

Review by
11/16/2018

No review comments provided

Review by
11/15/2018

No review comments provided

Review by
11/15/2018

“The communication with the initial foreman was very good, and Michael from Virginian Beach who came on the follow up visit was excellent.”

Review by
11/15/2018

No review comments provided

Review by
11/15/2018

No review comments provided

Review by
08/21/2018

No review comments provided

Review by
08/16/2018

“It has been too long, I don't remember their names. They all did an outstanding job with timeliness and work ethic. All of that was very strong.”

Review by
08/12/2018

“All the staff were nice, friendly & supportive.”

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
06/19/2017

“It was very positive. They're extremely customer focused. They put the customer first. They have a good plan of how they take care of your problem. In my case, we had a moisture issue in our crawlspace. I had three other companies come in and give me quotes and tell me what they're going to. None of them could step up to what they did or what they said they would do, and they did it. There was a moisture issue where they did an enclosure. They conditioned the space. They put down a vinyl liner and they put a liner installation in the wall in stop. They took out the installation and installed a dehumidifier. I'd give them an A+.”

Review by
06/19/2017

“George, the general manager, has been very, very helpful. It's been going on for a year and a half. Initially, they did foundation work and they did insulation. I believe they checked the part of the foundation. I don't know what to call that, but they did their part. I think that once they got focused on the job, they did a great job. I'd give them an A. I'd recommend them.”

Review by
06/19/2017

“For the most part, it was positive. I'd say a little bit better than neutral, but not 100 percent positive. The guy who came out and initially did the inspection was able to when the guy who did the work. They were able to rectify it. They did a kind of waterproofing. It was a repair. I'd give it an A.”

Review by
06/19/2017

“We liked their customer service. We liked the actual work that they did. They had good, quality work. It was just the communication, the communication with the office staff regarding our appointment. They were prompt and reliable. It was drainage. They put in a drainage system in our basement. I'd give them an A.”

Review by
06/19/2017

“They were just prompt. They did the job specially, cleaned up and pretty much did what they said. It was not really foundation. They had to install the interior French drain system in my basement. I'd give them an A+. I would recommend them.”

Review by
06/19/2017

“They are a good company, on time, professional, knowledgeable, and finished the job. They did waterproofing. I'd give them an A+.”

Review by
06/19/2017

“They did a good job. They did excellent work. I had no complaints. I would recommend them. I don't have a problem with them.”

Review by
06/19/2017

“They're a good company. They did excellent work and I have no complaints. I'd recommend them.”

Review by
06/19/2017

“They were great, straightforward, and explained everything. I would say A.”

Review by
06/19/2017

“They did excellent work. I had no complaints. I would recommend them.”

Review by
06/19/2017

“They did a crawlspace. They continued to come back and address the issue until it was fixed. I'd give them a B.”

Review by
06/19/2017

“It was OK. I liked the fact that they accepted my change in decision to not do the entire job. It had nothing to do with their work, as much as the discovery that the water issue was not involved with the magnitude that we thought we had prior. They started a waterproofing job, but looking at it in total it was not required. I'd give them a B+.”

Review by
06/19/2017

“They were supposed to come back and put the black thing back where they did. I had some drainage things. We did put the rocks on and then the sand. Then there's the little, black waterproof thing. The man says it's like a roofing thing, but they just put it there to keep the water from going to the house, the water from draining near the house. Other than that, they just have to come and put that on there. They haven't put that on. Other than that, it was alright. They still haven't put that back; they took it apart. I'd give them a B. They didn't put it back. This is the third time we're dealing with this. This is the second or third time he's supposed to come back out here. I guess they know what they're doing because I don't know anything about it. Customer service is good. They're the only ones that I got to do it.”

Review by
06/19/2017

“I spent a lot of money with JES to have the moisture under my house taken care of, and it was just a nightmare. It was just a bad experience and I will never, ever get JES again. They weren’t doing the work properly and the people they sent out didn’t know what they were doing. It was horrible. At the very end, there was a good guy that helped me with stuff. I will never get JES again. The overall experience would be a D.”

Review by
06/19/2017

“It was more negative. They said I owed one thing and had to pay another. Secondly, they put a dehumidifier on my porch which had a three-year warranty. It was no longer working and it was still under warranty. It was more than three years. Well, they sold me a dehumidifier and told me it was older than what was under warranty. I had to pay them two thousand more. I wouldn’t recommend them. I'd give them a D.”

Review by
06/19/2017

“It was barely positive. They still haven't finished yet. It would probably be better to talk to my wife. She was here during most of it. It looks like every time they sent somebody, they didn't have everything they needed, so they couldn't get finished. Anyways, it was kind of aggravating. They did the underside of our house. Coated it for mold. I'd give them a D. Customer service was fine.”

Review by
08/17/2016

“My husband and I are satisfied with the work that JES performed.”

Review by
08/17/2016

“They did a good job at a reasonable price.”

Review by
08/16/2016

No review comments provided

Review by
08/15/2016

No review comments provided

Review by
08/15/2016

“JES provided a prompt estimate and then a timely repair for our damp basement walls. I would highly recommend JES to anyone with foundation issues.”

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