“My need for Drainage and Erosion Solutions (DES) occurred after several hard rains produced water seepage in my basement. Rob Reckmeyer from DES came to my house to advise me on possible solutions; and his advice was better-explained, more logically sound, and more economical than any previous advice I had received from other waterproofing companies. Rob's customer care was off-the-charts-fantastic due to his constant availability, prompt responses to messages I left him, patience in answering my many questions, and overall friendliness and care. And the best part?: I have had many hard rains since this job was done a year ago and NEVER again experienced water seepage in my basement nor standing water in my yard. Thanks, DES and especially ROB RECKMEYER!”
“Drainage and Erosion Solutions installed a full drainage system for us in January 2020. I would highly recommend them to anyone looking for a comprehensive drainage solution. Great to work with, hard-working, beautiful thorough workmanship, cleaned up after they were done, and most importantly: they solved our drainage issues! They wrote up the estimate and hand-delivered it, and then were available to walk through any questions I had at any time. We revised the contract back and forth a couple times, and then launched the project at the beginning of 2020 (fortunately before any of the COVID stuff started happening). Their amazing crews worked daily (in the rain, no less!!), hand digging trenches, building window wells by hand, removing vegetation, lifting off the boards of the deck one-by-one (and later replacing them), and then waterproofing, compacting, and regrading all by hand. Our issue was that our basement had flooded with the big July 8, 2019 downpours (500-year rain events), overwhelming our sump pump, gutters, window wells, and existing drainage systems. Since they installed the new window wells, french drain, swale, sump pump, and connected our downspouts, we have had absolutely ZERO issues, even with some super intense rains this year. AND - they also made it look beautiful. Our yard has never looked so good after they removed a bunch of the trees/bushes/weeds, mulched everything, and most especially: built us a beautiful swale/pathway with thick, durable, beautiful stone pavers. Our only complaint is that the window well covers were not as good as the rest of the workmanship, but we are still hoping to get those replaced. We would highly recommend Drainage & Erosion Solutions, and especially Jesse, Greg, Hernan & Justo who we had the pleasure of working with.”
“I liked that Drainage & Erosion Solutions did really good work, and they were responsive. They did some waterproofing work for me. I would grade the overall experience with an A. I would highly recommend them to a friend.”
“They were good about coming and doing the estimate quickly and giving me a good explanation as to what they felt they needed to do. So, they did a great job as far as coming out quickly, doing the estimate, being thorough about it. And then on the day of the work, they actually showed up on time. The supervisor came, explained exactly what they were going to do and made sure that his crew boss knew exactly where things were supposed to be put in and how it was supposed to all hook together. He came back later and followed up to verify everything had been done correctly and to my satisfaction. Overall, a positive experience. The workers were good. They did everything that they were supposed to do in a timely manner. I could actually watch as the day went on and see how things were going. I asked a couple questions during the day when I wasn’t sure if this is quite right — they were very good at explanations and making sure everything was correct. I had them put in, so we have four downspouts. One belonged to the neighbors and three that are ours, and we had them connect them together to run underground to two pop-up drains. It's an A+. They picked everything up, and they left the area better than when they started. They did some grading to make it look nice to work better around our patio. Good job.”
“They thought the job was going to be smaller than it was, but they handled it, and even when the job got much bigger, they stuck with it. They kept the team here as long as it took to get it done. The work that they did to waterproof our basement has been perfect. They had to trench the whole back of the house, seal up a crack in the foundation, add more waterproofing and then they came back and treated it in order to keep the water running away from the house. I would grade the overall experience with an A. I would extremely likely recommend them.”
No review comments provided
“I am very happy with them. I have used them several times, they do great work, and I would use them again.”
“Rick and twelve other great strong men did a wonderful job.”
“I would like to recognize the project manger (I'm not sure of his title).”
“I was satisfied with the customer service, promptness, and efficiency. The crew that came out was extremely efficient--very respectful of the property. They cleaned up after themselves. They did an excellent job protecting the surrounding landscape.”
“DES did a great job installing a French drain and waterproofing several exterior walls of our basement”
“My need for Drainage and Erosion Solutions (DES) occurred after several hard rains produced water seepage in my basement. Rob Reckmeyer from DES came to my house to advise me on possible solutions; and his advice was better-explained, more logically sound, and more economical than any previous advice I had received from other waterproofing companies. Rob's customer care was off-the-charts-fantastic due to his constant availability, prompt responses to messages I left him, patience in answering my many questions, and overall friendliness and care. And the best part?: I have had many hard rains since this job was done a year ago and NEVER again experienced water seepage in my basement nor standing water in my yard. Thanks, DES and especially ROB RECKMEYER!”
“Greg Dolan ... great representative.”
“The entire team was very professional from beginning to end. It was really well done and they were very courteous and neat. It was a very big job too. They were all around my home digging for a week.”
“The guy that came and did the initial assessment was great.”
“Rick is the best at Drainage and Erosion Solutions of Fairfax.”
“They did the work perfectly.”
“Christina was helpful with communication, highly reliable, and when there were concerns I would sometimes stop in the office had I took them into the office”
No review comments provided
“Drainage and Erosion Solutions installed a full drainage system for us in January 2020. I would highly recommend them to anyone looking for a comprehensive drainage solution. Great to work with, hard-working, beautiful thorough workmanship, cleaned up after they were done, and most importantly: they solved our drainage issues! They wrote up the estimate and hand-delivered it, and then were available to walk through any questions I had at any time. We revised the contract back and forth a couple times, and then launched the project at the beginning of 2020 (fortunately before any of the COVID stuff started happening). Their amazing crews worked daily (in the rain, no less!!), hand digging trenches, building window wells by hand, removing vegetation, lifting off the boards of the deck one-by-one (and later replacing them), and then waterproofing, compacting, and regrading all by hand. Our issue was that our basement had flooded with the big July 8, 2019 downpours (500-year rain events), overwhelming our sump pump, gutters, window wells, and existing drainage systems. Since they installed the new window wells, french drain, swale, sump pump, and connected our downspouts, we have had absolutely ZERO issues, even with some super intense rains this year. AND - they also made it look beautiful. Our yard has never looked so good after they removed a bunch of the trees/bushes/weeds, mulched everything, and most especially: built us a beautiful swale/pathway with thick, durable, beautiful stone pavers. Our only complaint is that the window well covers were not as good as the rest of the workmanship, but we are still hoping to get those replaced. We would highly recommend Drainage & Erosion Solutions, and especially Jesse, Greg, Hernan & Justo who we had the pleasure of working with.”
“They effectively solved my complex drainage problem.”
“My likelihood to recommend Drainage and Erosion Solutions really depends on what the specific project demands. I cannot recommend them for all the components of the work they did for me.”
“We and several of our neighbors have used Drainage and Erosion Solutions to address some serious drainage and erosion problems. We have now had a couple of hard rains since they completed the second stage of two major efforts. Problems solved. This is all they do and they are experts. Most landscapers will give you a proposal and estimate but not a warranty. We were impressed with the amount of work they can complete in a short time. They can do the foundation of your home, which they did for us, by applying sealant and replanting plants. Plants that were removed and replanted have lived so they are also qualified in that arena. They did french drains, major swales, lots of stone and it appears to be working. We are very grateful there is such a company.”
“Drainage and Erosion Solutions did excellent work.”
“Only the guy who doesn't work there anymore”
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“I would like to recognize Jesse. He'd call me back and even come out on his days off to check on the work. He's really a great guy.”
“They exceeded my expectations in that the grass was put back beautifully and looks great!”
“Mark Lane did a great job managing our project. His expert knowledge and recommendations solved our backyard drainage problem. We are very happy with the work his team did and would highly recommend his company.”
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“Pat Barber”
“Jessie he was great we'd had a whole bunch of problems with another company and they were able to come in and fix all the problems.”
“The lady I spoke with head of scheduling, she was great and Jessie was good.”
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“They met or exceeded expectations in the quality of the waterproofing.”
“Very professional with everything!”
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“David Arias”
No review comments provided
“The drain channel they installed has been a lifesaver, so that was a great call”
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“Problem improved but not resolved.”
“It was a difficult job and they were hard workers and did more than I expected in the yard drainage.”
“They were very sociable and willing to talk. They were wonderful.”
“Drainage and Erosion Solutions did an excellent job!”
“There were a lot of added extras that we did not have to pay for. The technicians also came out many times to look at different problems. They are extremely responsive.”
“One day the guys came early and stayed late until 8 at night. They went beyond my expectations.”
“Mark came and resolved any issue I had. I was happy when he got involved.”
“They were very professional and upfront. They were also flexible. It was a good experience.”
“They exceeded my expectations with the value of work performed.”
“Supervisor.”
“They solved the problem.”
“I would like to recognize David Arias and the lead technician for their exceptional service. The lead technician was very thorough.”
“They met/exceeded my expectations with their cleanliness. Their work was very organized and they cleaned up after themselves really well.”
“Everyone was good.”
“They did not meet my expectations at all. I expected a dry basement and I did not get one.”
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“I would like to recognize the owner, I think his name was Jerry.”
“Jesse knows his stuff.”
“Pat Barbe. He was so nice and knowledgeable. Very patient and always willing to answer questions, come out to discuss any changes. He visited the site regularly to oversee it and spent time with us updating us afterwards.”
“I would recognize the salesperson, Jessie. He did a really good job and went out of his way to do a pre-job walkthrough because I was not going to be there the next morning while the work crew would do the work.”
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“Everyone was great, David was super helpful and communicative.”
“They do an outstanding job and know exactly what to do to solve your wet basement, drainage and erosion problems.”
“Sales Rep Pat Barbe and Team Lead Jose provided exceptional service. The team worked very hard and efficiently to complete the tasks in two days. I?m very satisfied with the quality of work.”
“David the salesman was very responsive and helpful. Arcelio, the foreman, was fantastic. He was extremely knowledgeable and extremely good.”
“I would like to recognize all the team members. Everyone that came out during the work time was great.”
“Didn't get to know any of the workers. They remained at work and focused on the job.”
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“I love those guys. They are very professional, wonderful, and I will use them again. I would refer them to anyone.”
“Rick Wrieden, excellent service and very professional”
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“Completely unresponsive, never answered phone or email or text messages. Complete failure on execution of what they said they would do, even Owner did not get back to us for more than one month after visiting to try to make things right. Complete dissatisfaction.”
“I never received my warranty and after repeated phone calls to my technician, Chief is Operations, and the CEO never received return calls”
“I was most satisfied with the quality of work.”
“They left the job site very clean.”
“I was most satisfied with the outside appearance”
“They installed a french drainage system in the basement.”
“I was most satisfied with the finished job, there is no water in our basement.”
“I am the most satisfied with their professionalism.”
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“I would like to recognize the Sales Representative for doing a great job.”
“They excavated underneath my deck and treated the pressure treated wood with water repellent. They also regraded and did stonework under the deck. They rerouted my sump pump to get it away from my deck. They also buried/removed 5 gutter downspouts to carry water away from the house.”
“The whole team worked well and completed the job.”
“I think they did a good job on the waterproofing. I thought Pat was extremely professional throughout the process, and I really appreciated his expertise.”
“I was satisfied with everything, problem solved.”
“The entire team did a great job.”
“Everybody on the job was very helpful. We were very impressed.”
No review comments provided
“I liked that Drainage & Erosion Solutions did really good work, and they were responsive. They did some waterproofing work for me. I would grade the overall experience with an A. I would highly recommend them to a friend.”
“They seemed very professional. They got the job done quickly. They didn't try to sell me services beyond what was needed. They were honest about that. They helped waterproof the basement. They put a drain in outside. I'd give them an A.”
“The work they did for me, there was a problem with it and when I talked to them about it, they came out, checked it out and they redid the entire job at no cost. So, I thought that was a good thing. They did waterproofing for me. I'd give them a B overall.”
“Just call back in a couple of years to see if the water's not coming in. It was okay. The one thing I would recommend is to have somebody who knows the trees, because they pulled some stuff out that it was like trash, and then I found out it was Oak Hydrangeas that should have never been thrown away. But that's me looking at the negatives. Otherwise, it was good. It was just waterproofing around the house. I'd give them an A overall. I don't even remember. This was last year.”
“They thought the job was going to be smaller than it was, but they handled it, and even when the job got much bigger, they stuck with it. They kept the team here as long as it took to get it done. The work that they did to waterproof our basement has been perfect. They had to trench the whole back of the house, seal up a crack in the foundation, add more waterproofing and then they came back and treated it in order to keep the water running away from the house. I would grade the overall experience with an A. I would extremely likely recommend them.”
“They were good about coming and doing the estimate quickly and giving me a good explanation as to what they felt they needed to do. So, they did a great job as far as coming out quickly, doing the estimate, being thorough about it. And then on the day of the work, they actually showed up on time. The supervisor came, explained exactly what they were going to do and made sure that his crew boss knew exactly where things were supposed to be put in and how it was supposed to all hook together. He came back later and followed up to verify everything had been done correctly and to my satisfaction. Overall, a positive experience. The workers were good. They did everything that they were supposed to do in a timely manner. I could actually watch as the day went on and see how things were going. I asked a couple questions during the day when I wasn’t sure if this is quite right — they were very good at explanations and making sure everything was correct. I had them put in, so we have four downspouts. One belonged to the neighbors and three that are ours, and we had them connect them together to run underground to two pop-up drains. It's an A+. They picked everything up, and they left the area better than when they started. They did some grading to make it look nice to work better around our patio. Good job.”
“They did two pieces of work for me. One just recently and I've been satisfied with both. The first was doing some waterproofing and drainage around a basement area; and the second one was doing some drainage repair around a driveway culvert which was damaged by a vehicle. I'd give them an A rating.”
“They were easy to work with on financing. They waterproofed our basement and did a few structural repairs. I'd probably say at this point, it's an A. We haven't had any leaks.”
“They did a good job and finished the work on schedule and solved our problem. They did subterrain waterproofing on the exterior of the house. I'd give them a B+ overall. I had no complaints with their cleanliness, punctuality or customer service.”