“The service was provided in a professional, courteous and efficient manner. We were satisfied with the results.”
“They were very responsive, clean, and tidy. The garden was set back beautifully and the solution has worked very well.”
“The folks that I had out here was excellent. They had somebody that could speak English. The follow up groups did not have anyone that could communicate in English. That made communication difficult.”
“They are very professional and competent. I am very happy with the service.”
“I couldn’t be happier with their work. It was professional and looked great!”
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“Quality work with knowledgeable, experienced staff who ensure the work is performed meticulously and thoughtfully each step of the way. Site manager visits daily, is reachable via phone, text, or email and seemed to check the craftsmanship throughout the project.”
“the encapsulation of the crawl space was a disaster until after having to double check the work 3 times and pointing out problems not addressed. Finally Arcellio arrived on the scene to make sure the work was completed properly and professionally. We would have never known if it had been left up to the crew without going down to double check their work again and again and again. 14. Areas Of Satisfaction”
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“The service was provided in a professional, courteous and efficient manner. We were satisfied with the results.”
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“They were very responsive, clean, and tidy. The garden was set back beautifully and the solution has worked very well.”
“The folks that I had out here was excellent. They had somebody that could speak English. The follow up groups did not have anyone that could communicate in English. That made communication difficult.”
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“They are very professional and competent. I am very happy with the service.”
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“I couldn’t be happier with their work. It was professional and looked great!”
“The work they did was solid - working with them was a nightmare.”
“Not happy with any part of it. I would not recommend to a friend.”
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“Received a professional, detailed quote followed by all work as agreed upon.”
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“There’s was a serious lack of communication of changes throughout the project and damage to window. I will not use again and recommend against anyone that will use them.”
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“Drainage and Erosion receives my highest recommendation - excellent work, value, and communication! They went above and beyond to ensure that all of my issues were fixed and even took the time to go over the project details with my concerned neighbor. Despite there being many downpours since the work was completed, my basement remains bone dry without a hint of any leakage anywhere!”
“D&E came up with excellent and attractive solutions to our drainage issues. I was impressed with the quality of work, how they stuck to the schedule, and the friendly and professional workers”
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“They were overpriced and didn't detail things properly.”
“I am not yet sure whether the waterproofing works. Only time will tell. What I am sure of is that Jesse and his boss are dishonest. When the job was completed, Jesse agreed that the crew had broken one of my planters. He insisted that I not deduct the cost of the planter from the balance due and that he would send me a check for the cost of the planter. Only after I contacted his boss and threatened to expose the fact that the company had a suspended business license, did I receive a check about a month later. In addition, Jesse promised to fix a limestone tile his crew broke, plant some ground cover that the crew destroyed, and, if I purchased a shrub to replace one they removed, plant it for me. None of that happened.”
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“They came in and did the work - very professional and I have gotten compliments from neighbors on the quality of the stonework on the yard.”
“Absolutely. Everything on the project was managed very well. I even had to have the team back to fix a leak found 6 months after the initial work was done and the repair was completed under the warranty without question or hesitation.”
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“I don't feel like the job is complete and I can't get anyone out here to finish it.”
“Drainage and Erosion Solutions resolved flooding that had been happening since we bought our property 5 years ago. Every heavy rain resulted in water on our first floor. We had tried several other, cheaper solutions that were ultimately a waste of money. What I liked best about Drainage and Erosion is the clear focus on keeping water out of the house (vs. a sump pump to remove water that has entered). We have been dry for a year and are very grateful.”
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“Actually, I have already recommended your service to my brother.”
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“OMG this company is the BEST. They solved our drainage problems so well that we hired them to fix our rental property as well. They are careful, respectful of the property and very talented.”
“What was projected as a one week job turned into an almost 5 week job starting last August since the dig around the back of my home kept caving in (at least three or 4 times, I have lost count) because of a lack of reinforcement combined with rain storms in between. During one of digs, the mud was placed on the neighbor's grass for over a week and she was justifiably upset since she was trying to rent her home. Her damaged grass was ultimately replaced by your company but better supervision measures would of probably helped in all circumstances. The mud was also placed on a wet tarp on my deck where it stayed for several weeks and as a result I needed to replace that cedar deck which was in good shape before your company's dump of wet dig fill on it for weeks. Need I say more?”
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“I am very happy with them. I have used them several times, they do great work, and I would use them again.”
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“DES did a great job installing a French drain and waterproofing several exterior walls of our basement”
“My need for Drainage and Erosion Solutions (DES) occurred after several hard rains produced water seepage in my basement. Rob Reckmeyer from DES came to my house to advise me on possible solutions; and his advice was better-explained, more logically sound, and more economical than any previous advice I had received from other waterproofing companies. Rob’s customer care was off-the-charts-fantastic due to his constant availability, prompt responses to messages I left him, patience in answering my many questions, and overall friendliness and care. And the best part?: I have had many hard rains since this job was done a year ago and NEVER again experienced water seepage in my basement nor standing water in my yard. Thanks, DES and especially ROB RECKMEYER!”
“Well done, from estimate to completion.”
“The entire team was very professional from beginning to end. It was really well done and they were very courteous and neat. It was a very big job too. They were all around my home digging for a week.”
“Rick is the best at Drainage and Erosion Solutions of Fairfax.”
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“Drainage and Erosion Solutions installed a full drainage system for us in January 2020. I would highly recommend them to anyone looking for a comprehensive drainage solution. Great to work with, hard-working, beautiful thorough workmanship, cleaned up after they were done, and most importantly: they solved our drainage issues! They wrote up the estimate and hand-delivered it, and then were available to walk through any questions I had at any time. We revised the contract back and forth a couple times, and then launched the project at the beginning of 2020 (fortunately before any of the COVID stuff started happening). Their amazing crews worked daily (in the rain, no less!!), hand digging trenches, building window wells by hand, removing vegetation, lifting off the boards of the deck one-by-one (and later replacing them), and then waterproofing, compacting, and regrading all by hand. Our issue was that our basement had flooded with the big July 8, 2019 downpours (500-year rain events), overwhelming our sump pump, gutters, window wells, and existing drainage systems. Since they installed the new window wells, french drain, swale, sump pump, and connected our downspouts, we have had absolutely ZERO issues, even with some super intense rains this year. AND - they also made it look beautiful. Our yard has never looked so good after they removed a bunch of the trees/bushes/weeds, mulched everything, and most especially: built us a beautiful swale/pathway with thick, durable, beautiful stone pavers. Our only complaint is that the window well covers were not as good as the rest of the worksmanship, but we are still hoping to get those replaced. We would highly recommend Drainage & Erosion Solutions, and especially Jesse, Greg, Hernan & Justo who we had the pleasure of working with.”
“They effectively solved my complex drainage problem.”
“My likelihood to recommend Drainage and Erosion Solutions really depends on what the specific project demands. I cannot recommend them for all the components of the work they did for me.”
“We and several of our neighbors have used Drainage and Erosion Solutions to address some serious drainage and erosion problems. We have now had a couple of hard rains since they completed the second stage of two major efforts. Problems solved. This is all they do and they are experts. Most landscapers will give you a proposal and estimate but not a warranty. We were impressed with the amount of work they can complete in a short time. They can do the foundation of your home, which they did for us, by applying sealant and replanting plants. Plants that were removed and replanted have lived so they are also qualified in that arena. They did french drains, major swales, lots of stone and it appears to be working. We are very grateful there is such a company.”
“Drainage and Erosion Solutions did excellent work.”
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“I already have recommended them to a friend, and I'm always sure to recommend them.”
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“Generally happy. It was very expensive but it has solved 99% of the issue. That last 1% remains to be seen, but I can't get them out to complete the work. The guy who did the initial proposal was great, but has since left the company”