Drainage & Erosion Solutions, LLC
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Drainage & Erosion Solutions, LLC has received 4.8 out of 5 stars based on 101 customer surveys.
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7th year as a Best Pick Call
"Our approach to each project is to first identify the source of any problems with the property, and then design a solution that's proven to solve the problem. We're unique because we were founded by a licensed Professional Engineer and a landscape designer."

Mark J. Lane | Owner
Company Information
Services Offered
Drainage & Erosion Solutions offers water management solutions, including foundation waterproofing, French drains, buried downspout and sump pump pipe extensions, wall and footing drains for foundation and retaining walls to alleviate hydrostatic pressure, and regrading to promote positive drainage. The company also provides stream stabilization and slope stability solutions. Drainage & Erosion Solutions specializes in analysis, design, and installation of a variety of drainage and waterproofing systems to solve wet basement problems as well as wet yard, soil erosion, and stream stabilization issues.
Warranty
The company offers a five-year warranty on all drainage systems and a twenty-year warranty on foundation waterproofing.
Company History
Drainage & Erosion Solutions was founded in 2003.
Licenses
#2705092015
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

Drainage & Erosion Solutions, LLC has received 4.8 out of 5 stars based on 101 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/08/2017

“The work they did for me, there was a problem with it and when I talked to them about it, they came out, checked it out and they redid the entire job at no cost. So, I thought that was a good thing. They did waterproofing for me. I'd give them a B overall.”

Review by
08/08/2017

“They seemed very professional. They got the job done quickly. They didn't try to sell me services beyond what was needed. They were honest about that. They helped waterproof the basement. They put a drain in outside. I'd give them an A.”

Review by
08/08/2017

“I liked that Drainage & Erosion Solutions did really good work, and they were responsive. They did some waterproofing work for me. I would grade the overall experience with an A. I would highly recommend them to a friend.”

Review by
08/01/2017

“Just call back in a couple of years to see if the water's not coming in. It was okay. The one thing I would recommend is to have somebody who knows the trees, because they pulled some stuff out that it was like trash, and then I found out it was Oak Hydrangeas that should have never been thrown away. But that's me looking at the negatives. Otherwise, it was good. It was just waterproofing around the house. I'd give them an A overall. I don't even remember. This was last year.”

Review by
07/13/2017

“They thought the job was going to be smaller than it was, but they handled it, and even when the job got much bigger, they stuck with it. They kept the team here as long as it took to get it done. The work that they did to waterproof our basement has been perfect. They had to trench the whole back of the house, seal up a crack in the foundation, add more waterproofing and then they came back and treated it in order to keep the water running away from the house. I would grade the overall experience with an A. I would extremely likely recommend them.”

Review by
07/13/2017

“They were good about coming and doing the estimate quickly and giving me a good explanation as to what they felt they needed to do. So, they did a great job as far as coming out quickly, doing the estimate, being thorough about it. And then on the day of the work, they actually showed up on time. The supervisor came, explained exactly what they were going to do and made sure that his crew boss knew exactly where things were supposed to be put in and how it was supposed to all hook together. He came back later and followed up to verify everything had been done correctly and to my satisfaction. Overall, a positive experience. The workers were good. They did everything that they were supposed to do in a timely manner. I could actually watch as the day went on and see how things were going. I asked a couple questions during the day when I wasn’t sure if this is quite right — they were very good at explanations and making sure everything was correct. I had them put in, so we have four downspouts. One belonged to the neighbors and three that are ours, and we had them connect them together to run underground to two pop-up drains. It's an A+. They picked everything up, and they left the area better than when they started. They did some grading to make it look nice to work better around our patio. Good job.”

Review by
07/13/2017

“They did a good job and finished the work on schedule and solved our problem. They did subterrain waterproofing on the exterior of the house. I'd give them a B+ overall. I had no complaints with their cleanliness, punctuality or customer service.”

Review by
07/13/2017

“They did two pieces of work for me. One just recently and I've been satisfied with both. The first was doing some waterproofing and drainage around a basement area; and the second one was doing some drainage repair around a driveway culvert which was damaged by a vehicle. I'd give them an A rating.”

Review by
07/13/2017

“They were easy to work with on financing. They waterproofed our basement and did a few structural repairs. I'd probably say at this point, it's an A. We haven't had any leaks.”

Review by
07/06/2017

“I liked that they were very quick to respond, and did great work. They regarded a portion of the lawn and repaired cracks in the house. I would grade the overall experience with an A+. I would extremely likely to recommend them.”

Review by
07/06/2017

“I was very impressed that the crew knew their work and worked very quickly, and I was impressed that they were able to do the work basically in one day. They piped my downspouts away from the house. I would give them a B+. I had a slight issue.”

Review by
07/06/2017

“Beautiful work. I just liked the manners of the workmen I worked with. They were very quiet. They were very observant of what they were doing. It was just a pleasure to have them working around your home. They mended a crack in the foundation of my house. I'll give them an A+ overall, positive. There was no cleanup, there was nothing, no mud.”

Review by
07/06/2017

“When we met and I explained what I needed, they gave me a solution and he put a lot of other things in his services. He's a good person, which makes him very thoughtful. It was a difficult process and it was very high quality. They have good services. He connected all the downspouts to a system with the French drain. He just brought all the pipes in to the end of my lot, so he just fixed all of the finishes in my garden. They did waterproofing as well. They did windows, and they put some rocks around my house to prevent slope. I'd give them an A.”

Review by
07/06/2017

“Overall, it was positive. Just a few things that weren't perfect. I liked it. Very straightforward. Honest. The only thing was it took a long time to replace my stoop because it was the concrete slump, and it took them a long while before they came back to fix it, but that was probably with the dependent, so I'm not too perturbed about it. The only other thing is a couple of my bushes died. They dug around my basement wall and sealed it. I'd give them an A.”

Review by
07/06/2017

“They did a good job. It was a big job. They were professional. They cleaned up after themselves. They did a good job on the job, and they were communicative throughout. They tore up the entire front yard, put in a membrane waterproofing system outside the house, replaced the waterproofing system inside the house, put in an egress window and an egress window well with drainage and replaced the front walk with a slate walk. I would give them an A-.”

Review by
11/02/2016

“After they put it in originally, it still leaked, and I had trouble having them come back over. When they did come back over, and I had seen a downpour, it did not leak. They dug out the whole foundation and put this black rubber sealant across it so that it would not leak. I would say, in the end, the work has truly worked. For the end result, I would grade them an A. The customer service was great. Once we got the appointments set, the guy was on time. I don't think it was done improperly, I just think it needed to be done further down the foundation, but once he came back and did it, it was fantastic.”

Review by
10/25/2016

“They  were great. I had water in my basement and so they did some waterproofing. I would grade them an A+.”

Review by
10/06/2016

“It was just fine. They did some waterproofing and installed a patio. I would grade them an A.”

Review by
10/06/2016

“They did waterproofing, and everything is holding up well. I would grade them an A+.”

Review by
10/06/2016

“They did both waterproofing and drainage for me. I would grade them an A.”

Review by
10/06/2016

“I would grade them an A.”

Review by
10/04/2016

“They  excavated in front of my house, refilled the exterior brickwork, and did some waterproofing and some drain work. I would grade them an A+.”

Review by
10/04/2016

“Drainage & Erosion Solutions did some repairs. They had to dig out the basement and patch the foundation for leaks. I would grade them an B+. They were good. I would recommend them.”

Review by
10/04/2016

“We  had a leak under our house. Whenever it rained, water would come into our bedroom. Drainage & Erosion Solutions put in a channel drain that went to the back of the yard to divert the water from the front of the house. They also dug out and put in waterproofing, and they put in some sealing for some holes. I would grade them an A+.”

Review by
10/28/2015

“We had a patio put in and a French drain, so far so good. We had a little bit of a problem with the sod that they put in, it didn't last. But other than that we were very happy with it. About a block away from our house there was someone that had work done by this guy, so we chose him. I would grade them a B.”

Review by
07/09/2015

“They put in a number of French drains, they dug out a window well, and they put in a new well. There were a number of pop-up drains and other things that they put in, too. Their customer service was very good. It has been raining a lot here recently, and I've gotten no water in the basement. They’re an A-.”

Review by
07/09/2015

“They were able to do everything that we had asked of them. It was waterproofing, but it was also some landscape-related work that they did, which allowed the water to drain away from the house. I would describe the customer service as excellent. They were very professional, very easy to get along with, and very agreeable to doing the work that was needed to be done. It was excellent—A.”

Review by
07/09/2015

“They were great. It was just a window well system that they did for me. They sealed up the wall all around on the side and put in another drainage pipe, so they did a lot of work. They did work on the front of the house and on the back of the house; the side of the wall had some cracks in it, and they fixed those. They did a lot of work. I think they did an excellent job, they were great to work with, and I think they dealt with my issue. I'd say they were an A. They were great.”

Review by
07/09/2015

“They put in a French drain, and they buried some downspouts. I would describe their customer service as excellent. I would rate them an A. They did the job, they cleaned up after themselves, and everything worked.”

Review by
07/09/2015

“They came out to fix a basement leak. Their customer service was very good. I believe I found them in Best Pick Reports. I would rate them excellent; I had no complaints.”

Review by
07/09/2015

“They did a fine job. They put in a French drain at the top of the basement steps. Their customer service was very good. I'd give them an A.”

Review by
07/09/2015

“They were fine. They just put in a French drain I suppose. Their customer service was just fine. I would give them a B.”

Review by
07/07/2015

“They did it quickly and efficiently, and they cleaned up their mess. They did a great job and solved our problem. We had a drainage problem in the front yard, so they put two French drains in. I'd give them an A+.”

Review by
07/07/2015

“They did work for me. I think the work they did was good—they did it well, they cleaned up after themselves, they warrantied it, and they gave me a reasonable estimate. It was a good experience. They waterproofed my basement. I would give them an A.”

Review by
07/07/2015

“They were efficient, on time, and on budget, they explained everything that needed to be explained, and they were willing to work with my homeowner's association to mitigate the HOA's concerns. Overall, I was pleased with what they did. They put a French drain in the backyard. They gave me a quote right away. He gave me a reasonable quote and a good proposal, so I went with them. I'd give them an A+.”

Review by
07/07/2015

“They did what they said they were going to do, they did it quickly, and it worked. We had an area that was kind of a walk-in basement landing below ground level, and when it would rain, it would fill up with water. Then, the water would run under the sliding glass door and under the basement floor. They were able to put in a very large drain to solve that problem, which we had lived with for about 11 years, and their solution worked quite well. We were selling the house and we had to solve the problem. I'd give them an A.”

Review by
07/07/2015

“They were good. They were quick. They were very responsive. I mean everything works now. I just had a sump pump put in and any issues I did have they came out quickly to address it. I just happened to see them, I needed a sump pump. I just happened to see one of their trucks in a parking lot so I wrote down their phone number. I didn't like look around or anything at any other companies. I mean I'd give them a B. There were a couple issues that came up but as a whole they were fine.”

Review by
07/07/2015

“The work that they did solved the problem I had, so that's what I liked about it. I had standing water in my crawlspace due to the fact that the backyard was graded poorly toward the house. So they came in, ripped out the old patio, and graded the backyard away from the house. After several strong rainstorms, I could tell there was one particular area in the grading that they missed—I let them know, and they came back to resolved that as well. They made sure the job was done correctly even if it took them coming back. I'd give them an A- just because I had to call them to come back and resolve the issue.”

Review by
07/07/2015

“I know they've done work for us. I can't think of what they did last year. Oh I think they did the drain on the driveway. That was the second job they had done for us, and the experience was good but I think that the person that we dealt with did not do the follow up and whatnot that was necessary and we had to have a couple of callbacks so. The original work that was done was we were having a drainage issue in the back and standing water on the side yard and they had put a drain in but the way they had originally installed it was getting run over by cars going down the driveway and was getting crushed. So we had to have the drain rerouted and put through the curb and that's what they did this last time. I would give them a B.”

Review by
07/07/2015

“They gave an estimate, and they held to the estimate. They did good, quality work, and whatever they said was in the estimate, that's what they charged. We had some seepage into our basement area, and they came out to dig out around the foundation, patch the outside of the house, and fill it back in—basically, it was just taking care of a basement leak. I'd gotten estimates from other companies, and I think they were at least very competitive with the other ones. I felt comfortable with them, but I think they were either the lowest or in the same ballpark as whatever the lowest might have been. They seemed very confident and knew what they were doing, so that's why I went with them. I'd give them an A+.”

Review by
07/07/2015

“Well they did what, I was kind of desperate to use a company like this. I had a problem with I think water getting under the steps of our porch in the front thing, and we've had a mold issue and that was the last piece of the step. They did come out pretty much when they said they'd come out and they came out within a couple of days of when they said they were going to come out to fix it and then the supervisor just came out to inspect it. Well I was not aware actually of what kind of company to use and I contacted a real estate agent friend who referred me to somebody else who referred me to people just so I could have the work done because it's very highly specialized work that they do. How about B+?”

Review by
07/07/2015

“They dug out the foundation—they basically waterproofed the basement. They were able to do a rush job; I needed it done for a real estate transaction, and they were willing to come out and do it right away. They did a great job. They were able to do all my special requests, so that was what I liked about them. I'd give them an A+. They were awesome.”

Review by
07/07/2015

“They were efficient and creative. They came when they said they were going to, they finished when they said they were going to, and I liked the work that they did. They terraced our backyard and they put in a French drain. I went with them because they were knowledgeable, and I think that they were reasonable as well. I'd give them an A.”

Review by
07/07/2015

“We had a drainage problem in our backyard, and they fixed it. It was a French drain. I've actually used them twice, and they just seem to know what they're doing when they fix things—they've fixed two problems for us. I'll give them an A.”

Review by
07/07/2015

“They were responsive and knowledgeable. They redesigned a water system for my basement. They seemed to best understand not just how to install a system, but how to design it like an architect. This was a drainage system, but it wasn't cookie cutter like others tend to be. I would give them an A.”

Review by
07/06/2015

“They were very prompt, and they were neat. They did a good job, and it took care of the problem. They fixed water coming down my backyard; it slopes down, and they kind of corrected the flow so it's away from the house. I'd give them an excellent grade.”

Review by
08/04/2014

“They did everything that they said they were going to do. They installed a French drain. I would grade them a good solid B+, I had not used them before. I would recommend the company.”

Review by
07/10/2014

“Ken knew what he was talking about. They actually did a couple things for us—the structural work on the foundation wall and some grading and piping for a sump pump. They did a great job, and everything has held up. I’d give them an A+.”

Review by
07/09/2014

“I had a somewhat positive experience. They are committed to resolving the problem, but the problem is not resolved yet; I have a leak, but they can't find it. They said they're committed to resolving the problem, though. The technicians were good—they were hard workers. I would recommend them, and I’d give them an A.”

Review by
07/07/2014

“They were very responsive, and they worked with us on the pricing. The staff was very professional. They did a French drain, installed my pop-up downspout drain, and redug our basement window well. I'd give them an A-.”

Review by
05/26/2014

“They were professional and quick, the price was very reasonable, and—most importantly—they solved the problem. They installed a French drain to move water away from the area where we had the issue. I would give them an A+ rating.”

Review by
05/26/2014

“They provided a French drain alongside our house near the garage area. The workers were on time and knowledgeable, and they cleaned up after themselves. They earned an A grade.”

Review by
05/26/2014

“I liked their detail, responsiveness, and quality of work. They've done multiple drainage, waterproofing, and consulting projects for me. I think I've been using them for at least three years now. I found out about them from another one of the contractors I use. I would give them with an A.”

Review by
05/26/2014

“Drainage & Erosion waterproofed the foundation and put in two French drains—one in the front yard because I had standing water in my driveway and another in the back of the house because I had some leakage into my basement. They’re an A+.”

Review by
05/26/2014

“I had water coming in through my basement windows, but the issue was resolved when they did the work. They were very quick to respond and set up the work, and they were very communicative about their plans to solve my issue. I have not had any further water. They were very, very good with the cleanup; they left it very clean. I would give them an A.”

Review by
05/26/2014

“We had some downspouts that needed to be connected to the gutter, and our sump pump needed to be pulled out—we had some basement issues that we needed them to remedy. My experience was positive because they were able to accommodate our schedule when we had an immediate need. Their price was also the best of all the estimates we got. I would give them an A grade.”

Review by
05/26/2014

“Somebody in the community hired Drainage & Erosion Solutions and gave us a recommendation. They did four jobs for me, and every one of them turned out all right. We had water leaks in some basements, and they repaired those and put some drainage around the properties. They did that at two different places. Then, there was a place that was built on a hill, so there was water running down in people's backyards. They put in drainage systems so the water wouldn't ruin in their yards. Some of the work was landscaping, too, like putting in dirt and such. In one case, he put in a retainer wall as well. They did all of that work, and I'd give them an A.”

Review by
05/26/2014

“They installed a French drain and a pump system in the backyard. They had good customer service, and they were very responsive to my emails and concerns. It was good overall; I was satisfied. Based on their quote and their warranty, we decided they were the best, so we went with them. We liked their customer service, the warranty, their responsiveness, and the fact that they got the product installed effectively. They get an A; they don’t get an A+ because the main guy who dealt with the quote came at the beginning, but he didn’t come at the end to check everything.”

Review by
05/26/2014

“They did a great job but I called them because I needed additional work to be added. They had given me that option but they never got back with me. I still am having water issues and I can't get them to come back out to my house. They added an outside drain and it had some fingers to it because I had water sitting in the backyard coming through my foundation. The technicians were nice and courteous. It took them all day to complete the job. They did arrive on the scene late. They completed the job in the time that they said it would take. This was my first time using them. I think the problem that they are having is with the scheduling because whoever is supposed to come out to do the work, that's where the issue is. I had scheduled them one time, they didn't show up and then they finally did show up. I chose them over other companies because the gentleman who came out seemed really knowledgeable and he was one of the people who actually did get back with me. I'd grade them a B.”

Review by
05/26/2014

“Drainage & Erosion Solutions' work was good. They just gave us a poor estimate, and it ended up costing more money and being more work because the estimate was. They did a lot of work for us. I liked that we talked to the guy who gave us the estimate and to the owner during the whole process. They were very available. What I didn't like was that when the estimate was off, instead of rewriting the contract, they just plunged ahead, and it ended up costing us more money. We got frustrated at the end when they were like, ‘Pay us.’ They were going to put in a well, and they did the digging for it, but it turned out that the water table was too high, so they couldn't do it, but it was still itemized on the contract. They still wanted us to pay for it because the rest of the job ended up being bigger than they had estimated. They took the opinion of, ‘We still did a lot more work for you that wasn't in the contract.’ They said, ‘We could still put the well in. It just wouldn't work because the water table is too high.’ It kind of ended on a sour note. On a scale of one to five, I would give them a three. I’d give them a C grade. I feel bad because they really tried; it's just that at the end, things didn’t work out.”

Review by
05/26/2014

“They were fast and reliable, and they had good customer service. They built a stone patio for us. We chose them because the main issue we were having with our backyard was a drainage issue, and in order to fix that, we had to build a patio. After the patio was built, we were going to address the drainage. They told us doing the patio first would make sense because that would eliminate some of the piping we’d need for the French drain. When they said they offered those services, we were comfortable going with them, because they were going to do both the patio and the drainage, so we didn't have to deal with two separate contractors. The crew was efficient, very fast, very clean, and organized. They didn't leave the yard a mess—they put everything away each night, and they were very respectful of the grass and the landscaping. They didn't mess anything up. I would absolutely recommend them. They weren't necessarily the cheapest, but they were the most knowledgeable about the different options and the different solutions to our problem. They deserve an A+.”

Review by
05/26/2014

“They did a very nice job. I was very pleased. My ground was wet and now it isn’t! The technicians were very professional, did a good job. I had water around the house and they put in a screen. So far things seem to be working. I have no clue how long it took them, I was not there. They did not leave a mess. It was the first time I used them. I would use them again. I’d give them a B. They could had explained what needed to be done more and why. The ground was wet but they could explain why it was.”

Review by
05/26/2014

“They put in a sump pump on a rental property. They came in very quickly and took care of the problem. They did good work, and they returned everything back to its original shape after they dug everything up. Their work is good quality. They had a lot of people, so they got it done quickly. When I checked on the work the day after they came out, it was good and clean. I’d had to give them an A+.”

Review by
05/26/2014

“They certainly fixed the problem that I had and they did it quite quickly and didn't leave a mess. I had a water issue here in the house and they put in a French drain. This was my first time to use their service. I would certainly use them in the future if I needed some additional work done. I found out about their service from EBSCO. They responded to my request in a timely manner. I would give them an A+ grade. I have actually recommended them to my neighbor.”

Review by
03/26/2014

“Drainage & Erosion Solutions did a really good job. We had a major problem in our garage, so they came and dug all along the back of it. They put rebar in the walls, put in some plastic board to prevent any water from getting in the garage, and installed drains all the way to the street. The garage has stayed dry, so I would give them an A rating.”

Review by
03/24/2014

“Drainage & Erosion Solutions installed an outdoor sump pump, and it’s been OK. The workers were good.”

Review by
03/19/2014

“Drainage & Erosion Solutions did my work, and I was about 50 percent satisfied. They did some major work for me in terms of drainage and erosion issues, and I think they resolved some problems. However, they do not operate with a diagram of the issues to be dealt with on a certain job. In other words, a guy comes out from the place, gives you an estimate, and you talk. There were about five or six different things I wanted done. But when the crew came out later, there was no diagram, and instead, he communicated with them verbally, and they started doing the wrong thing, digging in the wrong places, and not abiding by the contract. I was going to go online and complain about this, but I never did. They are supposed to be very reputable, and that is why I selected them. For a highly-rated organization in this area that deals with that kind of thing, they shouldn’t operate without a diagram that the workers could easily look at and see that where the ditch goes, where drain goes, and what I want them to put where. This was verbally communicated by the guy that came out and sold me the deal, and then he went away to another job, and the workers started doing their own thing. They did some things that had to be redone because of that. I was also promised a drain going all the way out to the curb, and instead they said, ‘No, that's not what you agreed to.’ I showed them the document, but they said, ‘Well, we put in two, so we split it halfway on each side of the house.’ They didn't necessarily provide what I asked for, and the organization was pretty bad. They also tried to insulate a basement from the outside to prevent moisture from getting into the basement. They did a trench about six feet down along the foundation, repaired and patched things, put a tarp over it, and then left it to dry. The next day, before they got here, it was pouring, so that whole six-foot by three-foot trench in my backyard was full of water. They didn't even put a tarp over that empty ditch or trench to cover prevent the water from getting in, which was exactly what I was trying to avoid. I would say I was maybe 25 percent satisfied and 75 percent not. I would not recommend them again. They didn't try to do anything to make it up to me. When that rainstorm happened, a guy did come out and put a tarp as well as he could over the ditch or trench while it was happening, but there was already four feet of water that had drained it because of the opening. Then the next day, they came out and sucked that water out. But it seems crazy—it’s very inexpensive to cover what they had done. They knew it was going to rain; he had told me the day they were doing it that we were in for a big rainstorm tomorrow. Sure enough, it poured, and I found that whole logic of it questionable. I wouldn't call it shoddy work, but for a well reputed organization or business, I wouldn't recommend them. I felt like I didn't get what I asked for entirely, and I felt that a lot of the work itself was done properly during the day that it was done. I would give them a C- rating.”

Review by
03/18/2014

“We had a positive experience with Drainage & Erosion Solutions. They dug a trench. They dug it all around much of the house, put some material down there, and put water-proofing on the walls. We haven't had any problems since. I hadn't used the company before. The workers who came out were fine. They didn't leave anything lying around. I'd say their grade was at least a B and maybe an A. I would recommend the company.”

Review by
01/07/2014

“We had water gathering in the yard because we have several downspouts in the same area and because our air conditioning water runs out in that area. After a few years, water had gathered there, so we had Drainage & Erosion Solutions come in. They resolved the problem by connecting the gutter to where the air conditioning drains out, and they ran them through a pipe all the way down to the street underground. They dug down about ten inches or so; it was sort of like a French drain. We did not have any more problems once they did the work—it works great. They came up with a better plan than another company we had spoken with, and they actually told me that the other company would not have done the work because of the type of soil we have—it's clay. The man from the other company had proposed putting in a big underground hole and letting the water go into that. He said that eventually, it would seep out underground, but the people from Drainage & Erosion Solutions said, ‘That's not going to work because your soil is clay. It's not porous, so that water would just sit there until it backed up.’ We were very pleased with Drainage & Erosion Solutions and would give them an A+. They did a great job, and they were very fast. They were able to come out within a few days because it was a small job. They did a good cleanup, too.”

Review by
09/17/2013

“They put in a new window well to fix some leaking in a window, and they also did some drainage around the house. Everything went well. They arrived on time, did all the work very quickly, and left. Everything was cleaned up and in good condition when they left. I would use the company again. It was an A.”

Review by
09/17/2013

“They put in a sump pump, and it was pretty straightforward. I was satisfied that they didn't try to sell me things that would cost me extra. They did a good job and finished in a timely fashion. I would use the company in the future. I'd rate them an A+.”

Review by
09/17/2013

“Drainage & Erosion Solutions dug down to the foundation and waterproofed it on the front of the house. They did a good job. I used them before, and I would give them an A+.”

Review by
09/12/2013

“They did some drainage work—a French drain and landscaping. I liked the end result. Seven workers came out for the job. I would grade them an A.”

Review by
09/11/2013

“They put additional sump pump for me and they put couple fence things for me and they did quite a lot of stuff you know. I spent about five thousand dollars for that. I will use them in the future. Between one or ten I would say the quality was probably a seven. It was my first time using them. I never heard of them before. I found them in, one of the, you know, the best for last year. You know the booklet. The Best Pick Reports. I got the name from them. I would say a B. I would recommend them to a family member or friend.”

Review by
09/11/2013

“We had some leakage along our foundation, and so we got Drainage & Erosion Solutions to come in and recommend a solution. We actually did a competitive bid where we had four different companies come in, and we selected Drainage & Erosion Solutions because we liked their alternative best. It turned out well. They did what they said they were going to do, and they met the schedule and cost. They told us what they were going to do, and they did it without any issues. I would say A+.”

Review by
09/10/2013

“The work Drainage & Erosion Solutions did for me was very small. They came out to assess a water drainage problem. I thought they were excellent, and I thought they provided a very good proposal. I liked them a lot. I'd give them an A.”

Review by
09/06/2013

“They showed up in a timely manner, did exactly what they said they would, and got the job done faster than I expected them to. They buried all the downspouts in my backyard and ran them off to a common drain. So, it basically got rid of the mud and the water that was pouring in my backyard. I would give them an A+.”

Review by
09/06/2013

“I had a positive experience. The work itself was quality work and that's about it. And the crew was nice and friendly they were helpful. They had basically did waterproofing around our house. Yes I will use them in the future if I have need for their services. I would give them B not A, yes I would recommend them to family and friends.”

Review by
09/06/2013

“They put in a French drain, and they did an excellent job. And the sales rep was excellent, so it was a very positive experience. I would absolutely call them back. Their cleanup was perfect, too. I would give them an A+.”

Review by
09/04/2013

“We had some leakage and some water problems in our basement, and basically, we graded out that area and put in something to fix it. They solved our problem, and we thought it was great. I’d give them an A+.”

Review by
09/04/2013

“They came out to look at our foundation for possible leaks. I would definitely recommend them to someone else, and I’d give them an A.”

Review by
09/04/2013

“But…and I maybe need to go and monitor it. I thought maybe I had another leak but it looks like the spot was a little bit wet. But I was waiting for the next rain to see if it was coming through. But they were very nice, very courteous and hopefully they fixed all the leaks. They counted 14 so hopefully they got them all. I had leaks in my foundation, like cracked in the basement and they dug down on the outside and sealed all the cracks and then they put...technically I don't know what they put. They put...looked like a tar solution on top of the repair compound and then they sealed over with like a rubber blanket. I would use the company again provided that I'm not getting another leak. I would...I guess I would lean toward an A but the lack of the better team...the boss of the crew was here and got apparently called away. But when the workers finished up, you know, they thought they were done and I had some questions and so they had to come out a second time. But I think that wouldn't have happened if the man running the show was here when they finished for the day. But it was a long day because there were a number of repairs and of course they go outside you know, until they reach the end of the crack. You know some of the holes were quite large but they filled them all back in and you know, and put my sod back on top and so forth. So they did a really good job but they probably needed to coordinate with their leader. I would tell them that we had quick service. They were very willing to please and they answered any questions that I had and all of the people were very courteous and they did a remarkable job in a very short period of time.”

Review by
09/03/2013

“Well I guess I would say that about 98% I was satisfied. They did a very good job in providing the solution that we had adopted or decided on. They just didn't finish the job and I tried three times to contact my the gentleman who I was working with and he did not really respond. The problem was they left some bare earth that they did not put enough grass seed on and so you know, when it rains we get mud which I was not hoping for. As I said, tried three times by phone and by email and they did not follow up and I you know, so I'm disappointed. They otherwise did a great job but it's just the follow through did not meet my expectations and I did see them in your guide so I was expecting something a little bit more thorough. It's not ideal let's put it that way. And a couple times I thought well, I'll just go to Home Depot and buy some myself and then I thought well, you've spent a lot of money on this. I don't really want to have to do that extra step myself. Anyway you know, otherwise they did a great job. I just you know, I wasn't thrilled with, they didn't really finish entirely. I guess I would say a B. It would probably be a B. What I'd like to say. I would definitely tell them about the problem that we had with the follow through so you know, if somebody really wanted to get waterproofing work done I would certainly mention them but I would just warn them about that issue.”

Review by
09/03/2013

“We had a leak in our downstairs bathroom for a while, and we couldn’t figure out where the source of the leak was. Within a few minutes of inspecting the outside of our foundation, Drainage & Erosion found the leak and fixed it. They were terrific—A+.”

Review by
08/27/2013

“Drainage & Erosion Solutions came out to work on a crack in my foundation. I think two workers came out and worked on that, and they were very good. They got there on time to start the job for me, and it was completed on schedule. I haven't had any problems under my foundation after this work was done, so I would say they met my expectations. I would give Drainage & Erosion Solutions an A.”

Review by
08/26/2013

“When Drainage & Erosion Solutions came out to my home they installed a French drain in front of the house and put a sump pump in our sub-basement. We have a split-foyer home and the area underneath the steps, the entryway, we lowered several feet so that you could stand upright when you're working on things like the water tank or water heater. I was not satisfied with the quality of work. We felt that they left before the job was finished. I did contact them about this afterward. They did not take steps to correct it for me. My wife picked them out. I would tell my neighbors that they did excellent work but, when I say they didn't finish the job, they didn't wire up the pump. They just sent us to run extension cords to it, which are certainly not only unsightly but not safe or a permanent solution. So we had to hire an electrician to run a couple of electric lines, a few hours work for a couple hundred dollars. I think giving them a B would solve it. The electrical thing was more of an irritation than anything else.”

Review by
08/26/2013

“Drainage & Erosion Solutions did some work for me. I thought they were terrific. I thought the gentleman who was the lead on the project took a lot of time talking with me and took a lot of time looking at the project and doing measurements. I called him several times after the job and he came back a couple of times. They made a very big difference in our property. We've had several other contractors that claimed to know how to deal with drainage and we didn't really get our money's worth. But I think we got a very measurable improvement in reducing the quantity of water that was going over our property. In fact I'm going to call them next year to do some more pieces of the property. It was a big job and we couldn't afford it all at once. I was very pleased with the lead guy. I thought he was educated and experienced in this area. He knew what he was doing. We finally got a solution and now it's just a process of increasing the amount of drainage solutions that we put around the property. We got the biggest problems addressed. We still have a few more small ones we have to deal with. I'm definitely going to call them back. I would give them top marks: A+.”

Review by
08/26/2013

“Drainage & Erosion Solutions has done a great job. We’ve used them twice, and we were very happy with the outcome. They placed our downspouts underground to improve our drainage, and they rerouted some things to keep our window well from leaking. They did a great job—that’s why we keep using them.”

Review by
08/26/2013

“Drainage & Erosion Solutions did an amazing job for a reasonable price. This was my first time using them. They put in a full dry streambed and worked throughout the yard putting in French drains. The cleanup when they left was 100%, and I would use them again in the future. I'll give them an A+.”

Review by
08/26/2013

“The young fellow I dealt with was very knowledgeable, and Drainage & Erosion Solutions did a very nice job. They put in a new French drain behind my house. The time frame in which they finished the work was adequate. He quoted the price and did the job as he quoted it, so I was fine with it. Their cleanup was very good. For them, I'll give an A.”

Review by
08/26/2013

“They put down a plastic shield in the crawl space. The quality of the work is fine—no problem at all. I would use the company again, and I would rate them an A. Everything turned out just fine.”

Review by
08/20/2013

“What they did was kind of complex waterproofing around my house, and they did a great job. I'd give them a thumbs-up, five out five stars. It was the same from start to finish—good company, good experience. They’re an A.”

Review by
08/20/2013

“I don't want to say negative, but I'd say it was just neutral. I had a window well next to my house that was pulling water inside the well. There was already a drain installed, but the drain was sitting higher than the pooling of the water. What I wanted to do was basically lower the drain and make the water go into the drain like it's supposed to. I thought the job was understood by everybody. Nobody actually came by my house—we just sent pictures and a couple of emails, and had a couple of phone conversations with one of their engineers or general managers about drainage and erosion solutions. Then, they set up some workers to come by and do the job. I paid half, and when I came to just monitor the progress, they were halfway finished with the job and had dug a hole about six feet deep next to the footing of my foundation, which I had no idea they were going to do. They said they were looking for a certain drain that I told them wasn't installed in my house—I live in an older house, and it was built before they did footing drains next to the foundation walls. So, they did that and there was a big pool of water in the hole next to the foundation. I wasn't really happy with the work they did as far as the communication of what they were supposed to do. There was some kind of miscommunication and they didn't do what I wanted them to do, and then when it was all said and done, they just filled the hole back up and graded the soil into the drain like I originally had asked. I basically paid them $800.00 to dig a hole to the bottom of my foundation that I didn't want dug, and then grade the soil nicer, which would've taken me an hour to do if I were to have done it myself. They didn't change any configuration with the drain. I'm a new homeowner so I chalked part of it up to maybe I didn't communicate as well as I should have, but I felt like I overpaid for what I got. Overall, I would say it was neutral. I wouldn't say it's negative, but I won't use them again. I paid them and that was that. It's not messed up. Basically, I paid for a job, and what I got for the money was not as advertised. The job they advertised was $750.00 or $800.00, I forget, to fix a relatively small problem. I thought they were going to replace plumbing pipes and reconfigure the drain, but at the end of the day, they left the drain that was there before. They didn't change any hardware that was there. They dug to the bottom of the foundation looking for a non-existent drain that I told them wasn't there, but somehow that didn't get communicated to the crew. When they found out that there's no drain here to route the water to at the bottom, they just sewed up the big hole they spent four hours digging, graded around the original drain, and then called it day. It took them a long time to dig to the bottom of the foundation, but that's not what I was looking for. I paid them, and I won't be using them again. I'd probably give them a C.”

Review by
08/20/2013

“I liked the combined level of expertise and knowledge of the principals in the company. I had actually hired them years ago because we had some water problems, and they immediately targeted the problem and gave some positive solutions. We implemented what we could. They've actually done three jobs. They're just excellent, and they exceeded my expectations every time I have been in touch with them and had them do work. It is so delightful to be able to say that they exceeded expectations so far. They were just so professional. They are A+.”

Review by
08/15/2013

“I'd grade them pretty good. But the person who we bought the house from lied to us. They said they never had any water problems in the basement. I'm not happy with that, but that was a couple years ago that we bought the house. There is nothing we can do it about it now. These workers here are great. They're doing everything in a professional way. I'm happy with the way they're doing it. I'm sure when they get done, the problem will be solved. I recommended them to the man across the street and he's going to get some work done from them too. You can put an A on that. I'm really happy with the way they're doing it and everything. I'd recommend them to anybody. I just recommended them to my neighbor across the street here. My neighbor up the street is where I saw them. I went up there and looked at what they were doing up there. We had a problem, so I told him to come on down here and talk to me. I'm happy with everything that has happened so far.”

Review by
08/15/2013

“We had some issue with water getting in our basement after a lot of rain. We actually saw water coming in. Drainage & Erosion Solutions did some grading, and they also built a ditch to take the water away from the house. They did it probably in December, and we haven't had any issues since. I'd give them an A. I thought they treated us well.”

Review by
08/15/2013

“They did two French drains. They were excellent. This was my first time using the company, and this is the type of company I would use in the future. Hopefully, I won't need them. Everything they did for me is holding up fine, and we recommended them to a couple of other neighbors. They also did good work with them. It's an A+.”

Review by
08/15/2013

“I called them out to fix some drainage problems in the front yard and to redo the waterproofing on the foundation. I haven't had a problem come back yet. We had another company, but they didn't really seem to get the problem fixed, so we brought in Drainage & Erosion Solutions. I would give them an A.”

Review by
08/15/2013

“They did basement waterproofing for me, and the quality of the work was excellent. If I had the need, I would use the company again. They do great work—I would give them an A+.”

Review by
02/21/2013

“Drainage & Erosion fixed a leak in our basement window well. It was seeping into my basement window. They went all the way down into the foundation and excavated and repacked it. It has survived a lot of heavy downpours this past year, so it has worked out great. I would give them an A+.”

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