“They did the basement very well.”

“I would like to recognize the gentleman that came out here originally for the estimate, for his exceptional service. He was my initial contact person. He was exceptional. He came and gave a proper estimate and made sure that everything was done right and on time.”

“They are very prompt in their response to any questions I had.”

No review comments provided

“I was most satisfied with their timing. They came on time and they did their job on time.”

“The two guys who did the work, worked HARD. They did a great job.”

No review comments provided

“I was most satisfied with the pricing.”

“What I was most satisfied with was how quickly they reacted to the difficulties and them still delivering on schedule.”

“The quality of work was great, and the price was reasonable. They were professional. The documentation was good, and they went out of their way to help us with issues during our closing of the house.”

“They put in a secondary sub-pump and some additional drains in the basement area.”

“They did an excellent job.”

“The project foreman was very professional and knowledgeable. He patiently explained exactly what was causing the mold in my basement and the solution his company offered to eliminate the problem. He put me at ease and after talking to him I felt that A A Action Waterproofing was the right company for my job. He scheduled the job to begin within a few days and it was completed in a timely manner, just as he promised.”

No review comments provided

“They were perfect—definitely an A rating. Action Waterproofing was very helpful, very responsive, and very punctual. They were doing waterproofing for me. I would give them A+, and I would absolutely recommend them.”

“We had a pretty good experience with them. We feel like the end-product was pretty good; it seemed like they did what they were supposed to do. They were encapsulating our crawlspace. I'd give them probably an A-.”

“The work was completed on time. They did waterproofing work for me. AA Action Waterproofing would get an A from me. I had an issue with the administrative team but not with the people that did the work.”

“They did waterproofing for me, and the work they did was pretty good. They got there, and got the stuff done quickly. Also, they showed up on time. My experience with them was an A experience.”

“They did waterproofing work for me. They were really quick to quote, and to find the problem. Their availability time was really great, too. I'd give them an A for the overall experience.”

“AA Action Waterproofing was a very positive experience. I just like the service I got from them, and the work was great. They were waterproofing the basement. They get an A+.”

“They did a good job. They did waterproofing for me. I would grade the overall experience with an A. I would very likely recommend them.”

“They did a great job. They were quick to respond, and they did everything they said they would do. I was very happy with the work. They just did waterproofing for me. I would grade the overall experience with an A+. I would very likely recommend them.”

“I was very satisfied. No complaints and I would recommend them.”

“I had no complaints and will recommend them. They were fine.”

“The customer service is great. The response time to anything we needed is top-notch. I mean, they are second to none. They did perimeter drain based on waterproofing. I would grade the overall experience with an A+. I would be extremely likely to recommend them.”

“The service technicians were very good at what their service provided. I haven't had any waterproofing issues. I haven't had any breaches. They didn't disconnected the washer and the dryer, and there weren’t any mechanisms for those things to be put back. They also had to cut out the framing. The basement is framed and it's not closing. They had to cut out all of the framing and I didn't know that that was going to happen until the day of. Even though their price was better than the other prices for other companies, I still had to incur costs to get things put back together again. I didn't have any mold issues. I would grade the overall experience with a B. I would be likely to recommend them.”

“I liked the description of what they were doing, and they explained what they were doing and why it was necessary, and gave me the options. They did waterproofing and no mold remediation. They’re an A. I had no problems. I’m very likely to recommend them.”

“They did a pretty good job. I remembered I had a water leak that I was trying to figure out where it was. They did a great job of resolving the problem and putting everything back. They did not do mold remediation—they simply repaired the leak. Basically, they completely got all of the water out of the carpet and put everything back. An A experience.”

“I liked that it worked. They just did waterproofing. I’d give them an A+. Haven't had any issues since.”

“I had no issues. Great company.”

“I liked that they were very responsive, punctual and did a good job. They just did the waterproofing. They were A+. It was an outstanding experience. I would be most likely to recommend them.”

“They were pretty quick about it. They did waterproofing and mold remediation for me. I would grade the overall experience with an A.”

“Nothing in particular that I liked. They just did waterproofing for me. I’d give them an A. I would most likely recommend them.”

“I liked their efficiency. They came and told us what they had to do, they did it quickly, and they were gone. They just did waterproofing for us. I’d give them an A.”

“They came into do a waterproof and they found that there were some uneven spaces under my floor. So, they had to hammer up the whole floor in order to do the waterproofing and replace the floor. So, I ended up getting waterproofing and getting another slab in my basement. Once it was complete, the concrete didn't dry in about six or seven spots, about the size of a silver dollar. I didn't know what that was, so I waited a few days to see if it dried, and it didn't. So, what I did was I called them back. They came back and repaired it and it was all right. Then it was a crack in the floor after they got finished. And most importantly, water was coming through my front wall—it wasn't coming up through the floor, it was coming through the front wall. And what they did was they attached—I don't know what this material is made of, but it was a huge piece of material that they attached to the wall. It doesn't keep the water from coming through the wall, it just directs the water on into the waterproofing. So, that's about the sum of it. I wasn't impressed. I counted the cracks—there were seven on the concrete. I would grade the overall experience with a C. They weren't punctual at all, but once they got here and started their job, they did all right and they worked well. I had no problem with the work. I know one day I thought they weren't coming because I didn't get a call or anything. I don’t know if that was scheduling conflict or what it was because I really didn’t get an answer. I would probably recommend them.”

“Mr. Coleman, the technician, was pretty thorough, very professional and polite. He also didn't recommend more solutions than I needed. His work was very prompt. They were able to get our waterproofing solution in a real short turnaround. I’d grade the overall experience as an A+. I would most likely recommend them.”

“They were on time and we haven't had any problem with it. They just did waterproofing. I would grade the overall experience with an A+. I would most likely recommend them.”

“They just kept us informed. They kept their timeline they had told us. They did a good job. They did a basement waterproof. They deserve an A.”

“They do good work. They just did waterproofing for me. They were an A+. I would likely recommend them.”

“They just did waterproofing for me. I would grade them as an A. I am likely to recommend them.”

“It was great. I had no complaints.”

“I had no complaints everything was great.”

“I liked promptness and doing the job well. I'd give them an A.”

“They seemed to do a good job and they responded when I had some concerns about water issues that would've been guaranteed anyway. They did waterproofing and remediation. They get an A. I like the work, I actually had another property and I did not use them because they came in much higher than another company. Their price was too high.”

“They were very communicative and fast. We needed to kind of have an emergency situation after we had done the initial scheduling and they were able to get us in before they were supposed to do the work. The work was done well; the guys were good. We had a basement flooding and severe leakage issues. They installed a French drain, sump pump, and did some work on the walls. It was a full soak dry out situation. They get an A from me.”

“It was waterproofing. I'd say an A.”

“They were responsive to my questions and concerns. They installed French drains sump pump system. A.”

“They completed the job quickly. They waterproofed my basement. I'd rate them as an A.”

“They did very good work, the work was completed in the time frame and everything was completed with no problems. They did some repair on an exterior wall for water proofing work. A grade.”

“Their care that they took with my home, the issue in general, and the promptness of the workers arriving, I appreciated that. They installed a drainage system sump pump in my basement—A.”

“They were easy to work with. They've actually done two jobs for us. They put in sub-floor pressure release system with a sump pump, and then they put in a yard drain system that tied into our gutters. I'd give them an A grade.”

“It was OK, a positive experience. They did a good job. They forgot a few things, but overall, they did a good job. They worked on the basement walls. They were cracking walls and the water was going through them, and they cracked open the floor and added an extra sump pump. I'd give them a B. I wish they would finish all the work that they were supposed to do.”

“We did have work done in the basement. The waterproofing has worked, and they did what they said they were going to do. The head guy that came out and told us everything that we worked with disappeared in the end. When anything came up, if we had to change things a little bit or something, we never worked through the top guy again. I would've liked him to be involved a little bit toward the end to see that it was OK. We did have to make a couple of changes on how we were doing things, and I would've liked him to be involved. Overall, we were satisfied, and until we get some really heavy rain, I think we'll know we're OK. It was waterproofing. I guess a B grade. Well there was something at the end I was not satisfied with, so I'm not going to say it was excellent. They were very nice and normal. They were here. Overall, I can't say it was excellent, but I'm not going to say it was negative. A B is pretty much where I am. They told me what we needed, and that's what they did.”

“They resolved our problem, but they forgot to do something. I thought they forgot to put something in that we had paid for. When I contacted them after the job was done, they were like 'OK, we can either come back out or put it in, or we can refund you the money for that particular part.' It was great. It was no hassle, they refunded us the money, and they said they would still come back out later to do it if we decide that we needed it. We didn't need it. So in the long run, it worked out for our advantage. When something happened, they were very good to work with. It was basement waterproofing. I wouldn't say with no problems, but we had excellent work. We would be very likely to recommend. There was a problem, but it was resolved, and resolved very well.”

“I didn’t like that they sent a salesperson out. I didn't like that they sent a salesperson out here to inspect our water issues instead of someone who was actually accredited and knew what they were looking at. The French drain didn't actually end up working that well so we're actually waiting to hear from them right now to see what they're going to do to compensate for that since we paid for it, and it really didn't work. They are probably like a C or C-.”

“All of a sudden, we had a lot of mold and water damage discovered in our basement area. They took care of it quickly enough and it looks like it's working too. So they did waterproofing. They had to put in a sump pump and dig a trench along the front of the whole basement and it works. They had to tear up a lot, but they left it in good shape. I'd give them an A.”

“The problem that we aimed to resolve has not been a problem since, so that's good. It was waterproofing, they trenched about half the perimeter of the house to prevent the flooding issues that we'd been having. I'd give them an A grade. It was more expensive than I had hoped, so I'll leave off the plus, but yeah it was good service and a competitive quote. I'll give them an A for sure. I guess, if anybody asks I will recommend them, I don't know how many friends will have the same issue that I do, but in that case, I'd be happy to recommend them.”

“They did well. They redid my sump pump, the whole drainage. A's across the board. I would definitely recommend them.”

“They did a good job. They put the drain around the base of the house, because it wasn't draining. A+ work. I'll give an A+ across the board they did a great job.  ”

“They did a great job and they're really friendly. They put a new drain at the bottom of my steps into the sump pump. A rating. I was very happy with them. ”

“We didn't have any problems with that, we thought it was good. They did the water drain. They are good—A.”

“AA Action waterproofing installed a French drain. It was a worse experience. The owner followed through pretty well but the way that process worked was they sent out an estimator on site, the estimator looked at the situation, recommended a product, gave me a quote, and then the people that showed up and did the work were entirely different. They had no idea of the specifics that the estimator came out and described, because there wasn't nearly enough detail in the actual contract that the estimator drew up. Probably a C experience. The different people have an extreme gap in expertise depending on who it was.”

“AA Action did a basement job, a crawl space. They did a good job; they basically waterproofed the crawl space. Overall experience, I think they did a good job I would give them an A+. They cleaned up they certainly did. I thought they were a little expensive.”

“We had a leak in the foundation and they did the inside and outside. An A rating.”

“They did a great job. No complaints excellent work. I would recommend them.  ”

“Very nice job, I’m very satisfied. I'd give them an A+.  ”

“They were really good and I like them a lot. They deserve an A.”

“Excellent work with no complaints.”

“AAA did waterproofing work. They get an A+ from me.”

“I'd say an A. I didn't really have to talk to them.”

“It was waterproofing work. I'd give them an A+.”

“It was waterproofing work. I'd give them an A+.”

“Excellent work no complaints.”

“I had a positive experience.”

“I had a positive experience.”

“I'd give them an A grade.”

“I'd give them an A grade.”

“I would give them an A.”

“I'd rate them as an A.”

“Excellent work.”

“A grade.”

“A grade.”

“A grade.”

“They did my dining room faucet. They did a good job. I'd say the best grade. And they asked for no money up front, until they finished. I will recommend them.”

“They did waterproofing. A-, because they had to come back twice because something else had to be done. Both jobs were done well. I would give them an A.”

“I'd say it was a, like a B, B+ something like that. The customer service was really good. They were punctual. I'd recommend them.”

“The work was done OK, but there was another problem. They get a B.”

“Almost entirely positive, there was one thing they did at the very end that made us really mad. The waterproofing work they did was stellar; they did a great job in our basement. We had a sump pump but no French drain system, so they put in a French drain system. I'd give it a B+. You know what though, I do an A- because they rectified it. This was the last day, I was supposed to wait around for his crew to finish filling the dumpster, and he wanted to get home and he didn't. So the crew left a lot of garbage laying around that we had to pick up. Then they refunded us something like 3 dollars when we complained, which was nice. They did take action and the actually work they did was really good. Because of that one issue, I’ll give them a C for cleanliness—they were messy.”

“I'd say a C+.”

“I had a negative experience, and I filled out a survey the other day and complained about their work. We had to keep calling them back to do stuff, their work was sloppy, they had to redo the sidewalk, the step looked horrible when they first did them, and they had to do them all over. They screwed up my whole work that was previously done by another company, so now we are not warranted with the other company's work, and now we have a huge crack in our new sidewalk. It was waterproofing work. I’d grade them an F on everything! I would never call them again.”

“I did not have a positive experience. They did some waterproofing. They put drains in my window well and now the concrete is split below where they added all that stuff. They broke one of my windows. They knew and they didn't tell me, little things that just - it was terrible. I have new cracks now in my basement. I had two different crews. The first crew - because the first crew was fine, but the second crew was terrible.”

“We were trying to sell our house, and the basement showed signs of water penetration on the walls and coming up from the floor. They installed a system with a sump pump and a water drain system around the interior. They got it done, and we sold the house like a week later. They did a great job while they were there, so they get an A+.”

“They went around, drilled, and put a whole new rim around the edge. Then, they put in a new sump pump, dug my old piping from the front yard, and put in new piping to lead to the street. I'd say they get a good grade.”

“Pricing didn't go along with the quote and the finished work was not exactly what they said and there was no follow up on a promise made to me by the owner on a letter that I had requested. They put in a sump pump and a French drain.”

“It was quick, easy, they were very thorough with communication and that's pretty much it. They did the drains water management system and put a new sump pump in. I chose them based on price, efficiency, and communication.”

“I liked the personnel and the way they performed the work. They were punctual, and I really liked the company. They put in a sump pump and a drain. I just liked his presentation.”

“They were timely, and they explained their process well. It was a basement wall, so they did a French drain. I think they’re probably an A.”

“They did basement waterproofing. They installed a sump pump and some kind of ditch. I'd rate them as an A.”

“They were quick, efficient and cost effective. They did sump pump installation. I chose them based on price. They were good, A.”

“It was excellent service and excellent communication, and they did a great job. They did basement waterproofing. There were a couple of places in the basement that were leaking, and they also strengthened the wall. It involved excavating and repairing the outside in one place, drilling down in another for a drain, and then putting the Kevlar material on the back wall. I chose them because I liked their approach. I'd give them an A+.”