“I really appreciate the way David Myrick took time to clearly explain the entire process and provided highly knowledgeable answers to my questions. Lois Myrick was also super helpful, kind, and responsive. My tech, Joey, was also friendly and helpful.”
“All of the Puro Clean employees that I interacted with throughout the process were very customer service oriented and attentive.”
“Valor was professional and provided a comprehensive explanation of exactly what needed to be done”
“They were very responsive. Their workers were dedicated and very hard working. They had to work very long hours the first night due to the volume of water they had to extract and the quantity of drywall that had to be removed due to water saturation.”
“All of the employees that we interacted with were outstanding—very knowledgeable, professional, outstanding customer service.”
“They met my expectations by drying up the water damage.”
“David Merrit, the owner, and the workers, Roney, are all excellent. I have referred them to friends already. They are professional and thorough. The environmental assessment is done after the job; passed. The company said that they have never seen such clean and careful work. They are fantastic.”
“They were very prompt in responding to me and always gave me notice when they would come here.”
“Prompt status updates and invoicing”
“The main person, Rob, that came out is someone I would like to recognize.”
“Absolutely everybody that we worked with (Lois, David, Kristin and Guy) was wonderful and professional.”
“Whoever came out did great, and they put up with 6 foot black snakes.”
“Very thorough, thoughtful problem solver. Saved us thousands of dollars in unnecessary repairs!”
“They exceeded in professionalism and courteousness.”
“David was exceptional. We appreciated his explanations and the time he spent answering questions.”
“The quality of the work was great. They did it quickly and on schedule. Everything was done to the best of their ability.”
“Everything, except the time length of the project, exceeded my expectations. The customer service was good.”
“Puroclean arrived quickly and immediately assessed the situation and impressed me with the knowledge and equipment they brought in to mitigate further damages.”
“They exceeded my expectations in customer satisfaction. There was an issue where paint was chipped off, and I was unaware of it. They came back, touched everything up, and got it looking good as new for free.”
“No, my service was 2 years ago, so I don't really remember...”
