ServiceMaster Disaster Associates, Inc.
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ServiceMaster Disaster Associates, Inc. has received 4.6 out of 5 stars based on 129 customer surveys conducted through Our Research Partners.
5
103
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10
3
7
2
2
1
7
7th year as a Best Pick Call
"ServiceMaster is one of the largest and most respected businesses in the country, and we are dedicated to providing outstanding service, quality, and customer satisfaction no matter what type of disaster you may face."

Dan Noyes & Chris Carey | CEO & President
Company Information
Services Offered
ServiceMaster Disaster Associates, Inc., provides 24-hour mold remediation, water removal, water damage mitigation, reconstruction, structural drying, decontamination, and emergency services to residential and commercial customers.
Warranty
The company offers a warranty on all work for up to one year, and some products carry up to a ten-year manufacturer's warranty.
Company History
ServiceMaster was founded in 1989.
Distinctions
ServiceMaster is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and employs an Institute for Environmental Education (IEE) Lead-Safe Renovator Supervisor. The company is a member of the IAQA.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
228 Main Street
Stoneham, MA 2180
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
HIC 157421

Compiled Score:

ServiceMaster Disaster Associates, Inc. has received 4.6 out of 5 stars based on 129 customer surveys conducted through Our Research Partners.
5
103
4
10
3
7
2
2
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/06/2022

No review comments provided

Review by
10/03/2022

“They were prompt, professional, and friendly.”

Review by
09/26/2022

“Don't waste your time looking elsewhere. This is the company to go with. Fantastic!”

Review by
09/16/2022

“They responded promptly to problems.”

Review by
09/14/2022

No review comments provided

Review by
09/14/2022

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Review by
09/14/2022

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Review by
09/14/2022

“They were very professional.”

Review by
08/29/2022

No review comments provided

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08/29/2022

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Review by
07/21/2022

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Review by
07/21/2022

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Review by
07/21/2022

“Outstanding! Great service, prompt and efficient.”

Review by
07/21/2022

“I found they didn't seem to be on the same page. The people who came out to move the things in the cellar, and the ones in the office, didn't seem to be on the same page. One said, mark it with blue tape, and the guys who came out to work said they don't know anything about using blue tape. I wasn't very happy with them. They seemed to take what they wanted and not what I wanted them to take.”

Review by
07/13/2022

“Service Master came out in less than two hours at 2 am to handle my flooding. They worked quickly and professional to clean us the mess. They were awesome.”

Review by
07/13/2022

“They did a very professional and great job!”

Review by
07/13/2022

“I would use them if my insurance company was paying, but I would not use them if I was paying.”

Review by
06/29/2022

No review comments provided

Review by
06/29/2022

“They did a great job. They were there the day I discovered the water damage and made sure to have a project manager on site .”

Review by
06/29/2022

No review comments provided

Review by
06/29/2022

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Review by
06/29/2022

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Review by
06/29/2022

“I was not happy with the service I received. There was damage done to my floor. They threw out the materials I needed and I was not able to communicate with them. They also put tape on my kitchen floor and it left marks. I have to replace the flooring because of it.”

Review by
06/28/2022

No review comments provided

Review by
06/27/2022

“It went very well. We were very pleased.”

Review by
06/27/2022

No review comments provided

Review by
06/27/2022

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Review by
06/27/2022

“They came out timely and did a great job. When I went down to the basement, they had it all cordoned off with plastic; it was wonderful. They did a fantastic job.”

Review by
06/27/2022

No review comments provided

Review by
06/27/2022

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Review by
06/08/2022

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Review by
06/08/2022

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Review by
06/07/2022

“I was happy with the service. They did nice work.”

Review by
06/07/2022

“They were there when I needed them. I called them and they were there the next day. The other people that I called were a week out.”

Review by
06/07/2022

No review comments provided

Review by
06/07/2022

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Review by
08/02/2021

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Review by
07/21/2021

No review comments provided

Review by
07/21/2021

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Review by
07/21/2021

No review comments provided

Review by
07/21/2021

“They were quick, efficient, and very friendly.”

Review by
07/21/2021

“ServiceMaster by Disaster Associates was very responsive and very pricey.”

Review by
07/19/2021

No review comments provided

Review by
07/13/2021

No review comments provided

Review by
07/09/2021

“I already have recommended ServiceMaster.”

Review by
06/30/2021

No review comments provided

Review by
06/29/2021

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Review by
06/29/2021

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Review by
06/29/2021

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Review by
06/29/2021

“The Manger of the job was very professional and organized. The crew was very courteous and they all did a great job! With the extensive water damage that we had, I was amazed that they were able to get everything dry! I would highly recommend this company, I was very pleased!”

Review by
06/25/2021

“Great service! Perfect!”

Review by
06/25/2021

“Highly recommend.”

Review by
06/25/2021

“They are responsive and professional.”

Review by
06/25/2021

No review comments provided

Review by
06/25/2021

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Review by
06/25/2021

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Review by
06/25/2021

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Review by
06/22/2021

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Review by
06/21/2021

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Review by
06/14/2021

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06/14/2021

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06/14/2021

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06/13/2021

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06/13/2021

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Review by
06/11/2021

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06/11/2021

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Review by
06/10/2021

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Review by
06/10/2021

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Review by
06/10/2021

No review comments provided

Review by
06/10/2021

“They did a great job, very courteous”

Review by
06/10/2021

“See below”

Review by
03/04/2021

“Their equipment was good and they were prompt, but they tried to stuff services down my throat.”

Review by
03/04/2021

“Efficient, punctual, and professional.”

Review by
03/04/2021

“Great, efficient service.”

Review by
03/04/2021

“They have a great crew that was knowledgeable and personable.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

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03/04/2021

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03/04/2021

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Review by
03/03/2021

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Review by
02/24/2021

No review comments provided

Review by
02/24/2021

“They were very efficient.”

Review by
02/24/2021

“I have used the service, and it was excellent. They did not leave a mess. They took everything away when they were done. I was happy with them.”

Review by
02/24/2021

No review comments provided

Review by
02/24/2021

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Review by
02/24/2021

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Review by
02/24/2021

No review comments provided

Review by
02/24/2021

“They broke one of my light handle fixtures. They left a dangerous blade on the floor of my bathroom. I had to ask them multiple times to come back and finish things. Otherwise they did take care of the overall damage.”

Review by
02/24/2021

“It was over a holiday weekend and the machines kept going off. I couldn't get in touch with anyone, and when I finally did, they just told me to unplug the machines. I was charged for those days that the machines weren't working properly.”

Review by
02/24/2021

No review comments provided

Review by
02/24/2021

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Review by
02/24/2021

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Review by
10/28/2019

“I thought it was a very professionally ran organization. The pricing was transparent, they worked with me, they didn't rush me to get paid, and they worked with my condo association to get paid.”

Review by
10/25/2019

No review comments provided

Review by
10/23/2019

No review comments provided

Review by
10/23/2019

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Review by
10/23/2019

No review comments provided

Review by
10/23/2019

“They were very thorough and professional.”

Review by
10/23/2019

No review comments provided

Review by
10/19/2019

“I thought they did good work.”

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