I.D.P. Tile Contractor
11th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

I.D.P. Tile Contractor has received 5 out of 5 stars based on 82 customer surveys.
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11th year as a Best Pick Call
"I am very particular about doing the work right. I take care of every detail of the job. I don't overpromise, and I won't tell you I'm going to do something and then not do it. I like the customers to be happy when the job is done. I have a lot of referrals and repeat customers because I know that if I do a very good job, I'll get more work."

John Puie | Owner
Company Information
Services Offered
I.D.P. Tile Contractor is a very small tile company that installs tile on bathroom, kitchen, and foyer floors; shower stalls; porches; and walls. The company can install all types of tile, including tile made of natural stone such as marble, granite, and slate. I.D.P. also replaces shower pans.
Services Not Offered
The company does not offer full remodeling projects, regrouting, tile installation on countertops, or tile reglazing.
Minimum Job
I.D.P. requires a $300 minimum job.
Warranty
The company guarantees all work for three years.
Company History
John Puie, who is a Romanian immigrant with more than 15 years of tile-setting experience, founded the company in 2001. John is a hands-on owner and does all the estimates himself.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

I.D.P. Tile Contractor has received 5 out of 5 stars based on 82 customer surveys.
5
79
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/22/2018

“He just did his work very well. He was very clean—my house wasn't even a mess everyday he left, it was perfect. He did a great job. I'd give him an A. Cleanliness was super. He seemed to know everything I had questions about, so he did a great job. I've already recommended him three different times.”

Review by
01/22/2018

“John Puie is the owner. He was a good guy. Did what he said he was going to do, showed up on time. I had used a different tile guy on another job and hired I.D.P. Tile to come in and fix it. It was good. I'd give them an A. He was good.”

Review by
01/22/2018

“They answered all my questions, gave lots of good information about the problem and how they were fixing it. I'd give them an A. I would recommend them.”

Review by
01/22/2018

“Everything was just finished as it should be, and everything was clean and done very well. I think they get an A. I would recommend them.”

Review by
01/22/2018

“The quality of the work is very good, very meticulous. All A+'s. I've got nothing bad to say. I would absolutely recommend them.”

Review by
01/17/2018

“One-time performance. They put tiles in my bathroom. It was very good. He knew what he was doing.”

Review by
01/17/2018

“He was very conscientious. Did the work on time and cleaned up. He was very meticulous. He redid our shower and he was great about it. I'd give him an A+. He was great. He was great about punctuality.”

Review by
01/17/2018

“I had tile work done. What made it positive was simple stuff—he actually called back; he showed up on time multiple times; he completed the work; he didn't BNM; and he did the work. He tiled a shower stall pan for me, and then he did some caulk work in a different bathroom. I'd give him an A+.”

Review by
01/17/2018

“It was wall tile that he put on, and it was wood and he did a great job. And then a couple days later when it completely dried, it buckled a little bit, and he came out right away and fixed it—no problem, no question. He was just very professional and knew what he was doing and did a great job. Definitely an A. I would definitely recommend them.”

Review by
01/17/2018

“Outstanding experience. The owner is the technician, and he's trained, highly efficient, cleaned and protected my bathroom as he did repairs every day, and kept me informed. We had a shower tile—the floor in the shower had not been properly installed by a previous contractor years ago, and water was leaking out and through the wall and damaging the floor. So, we had an insurance claim, and he disassembled everything and showed me where the mistakes were made, and he put it back together the correct way and showed me as he was doing it. He's an A+, without question, and I chose him specifically because of his high ratings and I wanted it done correctly. I spent more money, but for the aggravation that I experienced with the incorrect installation and the damage to my house, it was not even worth it to fool around with anybody but the best. He phoned me every day, laid out material on the floor so we didn't damage anything. It was awesome.”

Review by
01/17/2018

“The work they did looks correct. They re-tiled my bathroom. I'd give these guys an A-.”

Review by
01/17/2018

“Good price, prompt, good job, professional. I'd give an A on everything.”

Review by
01/17/2018

“I would definitely rate the best, A+.”

Review by
01/17/2018

“I had a positive experience—A+.”

Review by
12/05/2016

“They're great. They fixed a shower pan and retiled the bathroom that somebody else had done, messed up, refused to fix, and kept lying about it. They came out, targeted the problem right away, and got it repaired for me. I’d give those guys an A+. I was really pleased. They actually showed up a couple days before they were supposed to. They were able to work me in earlier and they were great to work with.”

Review by
12/05/2016

“I.D.P. did a great job for me. John Puie is a real craftsman. He worked very cleanly—John was perfect in that regard. I would highly recommend him to anyone. Overall, he was A+. I couldn’t fault his work in any way. His workmanship was A+. He came when he said he was going to, and he completed it when he said he would. I would definitely recommend I.D.P .”

Review by
12/05/2016

“It was great. They took out all the tile in an older shower installation that was not done properly and replaced everything. They helped us find the right tile place and did all of the retiling. They were great, easy to work with, careful work, and anybody's who's looked at it has gone, ‘Wow this is a great job.’ A+ for everything.”

Review by
12/05/2016

“Outstanding. They replaced a shower. I grade it an A. I would absolutely recommend them.”

Review by
11/17/2016

“We did have tile laid, and he did a very good job. I had no complaints, and I would highly recommend them.”

Review by
11/17/2016

“They did the shower. Nothing stood out. Everything was fine. Overall I would grade them an A+.”

Review by
11/17/2016

“I liked the attention to the detail and they really tried to make sure it was what we wanted. I'd give them an A. No complaints.”

Review by
11/17/2016

“He showed up, did the work when he said, changed it out, and it looks great. I had no complaints and I would highly recommend them.”

Review by
11/17/2016

“They’re fabulous. He did a shower stall in a previous home, and he did a floor in our current home. He’s really, really meticulous. I would hire him in a minute. I’d grade them as an A +.”

Review by
11/17/2016

“They  did tile installation. Excellent. They come on time, they leave on time, and they’re very professional. They don’t waste time. They go ahead, do what they came to do, and be through with it. I'll give them an A+.”

Review by
11/17/2016

“He’s a very talented craftsman—very particular, takes his time, and does everything from start to finish just like he says he’s going to do. I wouldn’t hire another tile person after having him. I’d give them an A+ rating, and I’d highly recommend them .”

Review by
11/17/2016

“I was really well pleased with the work they did. I had no complaints, and I would highly recommend them. I would give them full marks in every department. They took really good care of me, and we were really happy with the finished work.”

Review by
11/17/2016

“They were great—very conscientious, punctual, and clean. A +.”

Review by
11/17/2016

“I didn't have a problem. I would say it's an A.”

Review by
11/17/2016

“He was good. He was really good. I had no complaints, and I would recommend them.”

Review by
08/25/2015

“The job they did most recently was the kitchen backsplash. He was on time and efficient, and he got the job done when he said he would. He was a really great, personable guy. He knew he had to take care of our cat while he was there and not let him out of the house. With little things like that, he was awesome. That's why we used him again for two bathrooms. He's the only tile guy we will ever use for anything, and we are not done yet. I would rate I.D.P. Tile Contractor as an A+.”

Review by
08/25/2015

“He redid my shower. The previous person that I had do it messed it up, and he came in and fixed it. He came in gave me a nice, clean quote that was completely understandable. He went through everything he was going to do, how he was going to do it, and why he was going to do it. He explained to me why the previous job had failed and how he would have done it differently. When he was done, it was completely clean. There wasn't a mess, and it was perfect. He matched the tile perfectly. You can't tell that there was anything done, and we've had no issues. He is very professional—A+.”

Review by
08/17/2015

“He's incredible—he's so good. He was on time, he was extremely neat, and his work was impeccable. He tiled our two upstairs bathrooms. He had to take out the old tile and carpet and then build up the new floor for the tile. He is very good, he was on time, and he was very neat—you would have never known he was here. He was excellent—A+.”

Review by
08/17/2015

“The work was good. They were timely and cleaned up, and I would ask them to do work for me again. They did two bathrooms for me. I think I found them in one of the Best Pick Reports. They’re an A+.”

Review by
08/17/2015

“It was fine, and he was very nice. They got the job done, and he cleaned up and everything. He was quiet. The job was replacing the shower pan in my shower. They’re an A-grade company.”

Review by
08/17/2015

“He was very neat and clean. He didn't leave any mess anywhere, and he was very good. He did the backsplash in the kitchen. I’d give the company an A.”

Review by
08/12/2015

“I had a very positive experience, and the work was excellent. He showed up when he was supposed to. He did tile work in two of our bathrooms. They get an A+.”

Review by
08/12/2015

“They did exactly what they said they would do. They did a bathroom remodel. They took out the tub and put in a shower. They were recommended by a neighbor. I would rate them as an A.”

Review by
08/12/2015

“he showed up on time and did his work and did it at a reasonable price. He installed a marble back splash. I chose him because of his ratings that I saw online. I would grade them an A.”

Review by
08/12/2015

“He was very methodical about what he did. He went up and down the stairs about 20 times just to get the cut on my tile right. I've already recommended him to several people. I would grade I.D.P. Tile Contractor as an A+.”

Review by
08/12/2015

“They just did a good job. Everything went in, and we didn't have any problems. They tiled a bathroom. I liked the guy that came out and gave me a bid. I found them in the Best Pick Reports. I’d grade the company as an A.”

Review by
08/12/2015

“They were very timely, and their work was done above and well beyond my satisfaction or what I would have expected. They are great guys to work with. They installed the tile in a front patio, an entryway, and a rear patio. I would give them an A grade.”

Review by
08/12/2015

“They were very prompt and very quick, and they did a very good job. They did a backsplash in the kitchen over the sink and stove area. We are very pleased. I think we found them through a word-of-mouth referral. They get an A grade from me.”

Review by
08/12/2015

“they did a good job, they did quality work and they were clean. And I thought their pricing was fair and I thought they were easy to work with. They retiled my shower upstairs. I don't remember I think someone recommended them to us. I would grade them an A+.”

Review by
08/12/2015

“He was amazing. He fixed a terrible tile job that we had to rip out, and he did a great job. He was on time, he came in exactly on his quote, and he did quality work. He offered a lot of suggestions as well. The job was in the kitchen, the backsplash. I chose him because he was in the Best Pick Reports and had some good reviews. Then I met with him and thought he was good. And that his quote was reasonable. I met with three contractors and he seemed to be the best on the ball. I would grade them an A+ I would definitely recommend them to anyone and I will definitely use them again.”

Review by
08/12/2015

“There was follow through from beginning to end. The attention to detail was very good, and he just listened, did the job, and cleaned up. He tiled my front entry foyer, into the bathroom and up the wall. Then there was an archway between my foyer and family room, and he worked through ideas with me about what would look the best. It looks awesome. He's name was in Best Pick Reports, and he was also a referral from a friend that said she got him from the Best Pick Reports book. So, I chose him after looking at her tile work and looking in that book. They get an A+.”

Review by
08/12/2015

“He was professional, he came in and did what he was suppose to do and gave us a fair price. And so far everything is fine, he did a shower floor and part of the wall. He was in one of the books that one of the counties put out. I don't know if it was the Forysth County or another county, I think we have somebody else's book here too. We read comments in there and we were pleased with what we read and we were happy with his work and I'm thinking of calling him back to do some more work for me. I would grade him an A he was excellent no problem.”

Review by
08/12/2015

“He was terrific and polite, and he was very efficient with the work he did. I would ask for him again. There are two areas that were carpeted that I had turned into tile—one was the sink area in the bathroom. I didn't want the carpet, and he matched existing porcelain tile. He made it fit right in. We bought a place that had been previously done, and they didn't do a finish on the backsplash, so I had him finish that, too. It didn't look like it fit, and now it does. I would grade them as an A.”

Review by
08/12/2015

“He was great. We did our other bathroom with someone else, and it was a disaster. I wish we had known about I.D.P. Tile Contractor then. He was always on time, and when it was time to do the work, he was quiet and clean—the other guys almost destroyed the place. We didn't see a speck of dust when he was finished, and he was doing the same work. I would give them the highest grade—an A+—and I would recommend them to anybody.”

Review by
04/22/2015

“He is awesome—he's the best. His installation was amazing. He did a laundry room, which was big, and a bathroom. When he did the grout, he didn't measure, but every single thing is perfect. I told him how I wanted it laid out which was a little different than what he would have done. His design was not what I wanted, but what I wanted, he did and I love it. It came out perfect. I would say that he does perfect work, and it's so hard to find that.”

Review by
03/18/2015

“John Puie was great. He was very methodical. He ended up tiling eight of our fireplaces and doing a great job. He cleaned up, he was very quiet, and he respected our house and everything. I completely would recommend him. I would say that they get an A grade from me.”

Review by
11/10/2014

“The gentleman was very prompt and on time, he did exactly what he said he was going to do, he did not cause a mess in any way, and the work was excellent. I don't think there's anything they could've improved on—I was 100 percent satisfied. I.D.P. Tile should get an A.”

Review by
11/10/2014

“We had frozen pipes from really cold weather, and we had to have the shower opened up. He came in after the plumbing and insulation work was completed, and he retiled it. He did an excellent job. He matched the tiles as well as you could expect, and he did it in a very workmanlike way. He was a very pleasant guy. I would give them an A+ grade.”

Review by
11/10/2014

“I had a kitchen backsplash put in by John Puie of I.D.P. Tile, and I was very pleased with it. I had John do my bathroom before, too. It was excellent work, so I wanted him to do the backsplash. He did an excellent job Everything was perfect, and he’s a very nice person to come in and work for you. I enjoyed the experience very much, and I would rate them at the very top.”

Review by
11/10/2014

“I.D.P. Tile is the best we’ve ever encountered. We’ve used them in the past to lay tile in the bathroom, and they’ve always done such a good job. Most recently, they did the backsplash in our kitchen. They gave me a couple of options, so I asked them what they would recommend, and it turned out great. They did an awesome job, and they’re clean and polite. They’re A+.”

Review by
11/10/2014

“They cleaned up everyday, they showed up on time everyday and they did good work. They did a corner shower in my master bathroom. It was all tile. The tile was getting moldy so they pulled everything up and redid it. The customer service was very good, they responded quickly to everything. I would give them a B. The reason it's not an A is because: the shower 'knob' was installed so that it was Cold to the left and Hot to the right so you can't get a medium. It's one or the other. That's the only reason I'd give them a B since they installed the actual shower knob improperly. As for the tile work though—which was what they were contracted for—it was great. They just had to pull up the shower then reinstall the shower. That was done a little bit improperly but, other than that, I think they were very good.”

Review by
11/10/2014

“They replaced a tile wall and tile floor in my shower. They took out the entire pan, redid the concrete, and everything. I just think he's a great, straightforward, and honest guy. I left the key for him, and he came in each day and finished the job according to the time line that he said he was going to finish in. The result looked as though he’d described it from the beginning, and I haven't had any issues with it since. I would give him an A, the only dock being that he didn't speak perfect English, and we had some communication issues. Overall, it was a very pleasant experience.”

Review by
11/10/2014

“They tiled the bathroom and the kitchen. I think their work was really good, and I’m very pleased with the results. They were very professional. Their customer service was very good—it was very responsive. They earned an A.”

Review by
11/10/2014

“I.D.P. Tile installed outdoor tile on our patio. We loved their quality of work. They’re very meticulous, which is good because they’re so quality oriented. We’re having them back to do our bathroom. I’d give them an A+.”

Review by
11/10/2014

“I had my shower tiled by I.D.P. Tile, and it was very good. They were very professional, very courteous, and very respectful of my home—I didn’t even know they were here. The work is perfect, and I love it.”

Review by
11/10/2014

“He did a great job on the shower stall in my bathroom. He was very meticulous in laying the tiles so it functions very well. I chose him from the Best Pick Reports. I would definitely grade him as an A.”

Review by
11/10/2014

“I.D.P. Tile did tile work above my granite countertop, and he also did my bathroom. I would give them an A.”

Review by
05/01/2014

“It was just really good work, and his attention to detail was also very good. Frankly, his bids are always competitive. He should get an A.”

Review by
03/25/2014

“John Puie retiled a bathroom for me. I would give him an A rating.”

Review by
11/26/2013

“He was easy to work with. They did a floor install in a small bathroom for me. Other than when he came back out to grout, I haven't had to call him back. I would recommend them. I'd give them a B+.”

Review by
11/25/2013

“I.D.P. did work for a friend of mine, and that's how I found them. The technician was wonderful. He gave me a number in case I was in need of additional services. We had a terrible experience before—we lost a lot of money, and we had to tear it all out. We had glass put in by another company that actually chipped a piece of our tile, and I wanted to call I.D.P. to get some advice, so he ended up doing tile on a shower area and a floor area for us. He did a wonderful job. My husband and I are just absolutely thrilled. I would rate them an A+, and I would call him again.”

Review by
11/25/2013

“They're very accurate in estimating the time something will take and the number of tiles they will have to use. I never had more than two pieces of tile left over. The technicians were on time, clean, and honest. When they put the tile in, they left the kitchen cleaner than it was when they started—they were very meticulous. I didn't have to be very specific with what I wanted on the diagonal or what I wanted end capped. They just did everything, and it looked better than I could've ever micromanaged. I would grade I.D.P. an A+.”

Review by
11/25/2013

“It was OK. He didn't know the tile pattern. My husband had to help him. When we asked him when we interviewed him, he was the highest priced, but we thought he would really know. He didn't know it and according to Floor and Decor, it's a very common pattern. There's a couple of errors, but it came out looking beautiful. It looks really good. We haven't had to call them back, they did a good job. I'd give them a B.”

Review by
11/25/2013

“I had no problems with I.D.P. Tile Contractor. I found their name from Home Reports, and they did a great job. The technician was extremely professional, timely, and neat. If he said he was going to be there at a specific time, he was there. He did a backsplash up to my ceiling. I am super, super happy with what he did—in fact, I've recommended him to friends, and I think one of them went to I.D.P. I would definitely give them an A.”

Review by
11/25/2013

“They redid the floor, shower, and tub surround in our master bath. They're great. They were prompt, clean, and professional. The work was completed on time, their estimate was very fair, and they came back to do some follow-up for us—I felt really good about that, because they came back quickly. We called back once because we needed some help with a repair almost a year after they did the work, and they still came out the next day. They deserve an A.”

Review by
08/02/2013

“I used I.D.P. for my tile work. I thought that the technician did the job at the right price, and I liked that. They showed up on time, and they cleaned up well after their service. I would give them an A.”

Review by
04/17/2013

“My experience with I.D.P. Tile was positive. They did quality work and took care to do a good job, and that stood out about them. I would rate them an A+. I had no problems with them whatsoever.”

Review by
04/17/2013

“The technician does outstanding, outstanding work. He was knowledgeable, professional, and timely. He explained the job, finished up the job, and gave good feedback. I would rate them an A.”

Review by
04/16/2013

“I.D.P. laid part of the kitchen floor. They did an excellent, excellent, excellent job of laying the tile, and the guy himself was very nice—polite, neat, clean, left his work area clean when he left every night. He was very fast and efficient and an all-around great guy. It was an A+ job on the floor.”

Review by
04/08/2013

“I liked that they were able to get the job done in a timely manner and on budget. They retiled and replaced a shower pan for me. The quality was excellent. I’d recommend that other homeowners use them. I'd give them an A+.”

Review by
04/06/2013

“I was impressed with their craftsmanship. They tiled my bathroom, and we're very happy with it. They did what they said they were going to do when they were going to do it. I would recommend them to another homeowner. They tended to be a little bit expensive, but I’d still rate them an A.”

Review by
04/06/2013

“I.D.P. Tile did an awesome job. We asked for really intricate tile work, and he did a fantastic job—very professional and courteous. He’s an artist. It was a really, really spectacular job with tremendous attention to detail. We’re very happy. They get an A grade, all-around.”

Review by
04/06/2013

“I ended up using I.D.P. Tile, and they were very professional. I had to retile a shower, so we redid the whole shower floor. The technician explained everything he was going to do, and he did his own work. I would recommend them to another homeowner—it was an A+ experience.”

Review by
04/04/2013

“I.D.P. did my daughter's upstairs bathroom. They're an excellent company. The technician was very meticulous, and I would use him again without question. He's very neat, orderly, knows his business—there's nobody else I would use for tile except for him. I would rate him an A+ by far.”

Review by
04/03/2013

“I.D.P. Tile was great—I really enjoyed the experience. He did a kitchen tile floor, and the quality of the job was excellent. The technician was very professional. I liked that there was only one technician working on this particular job; I thought that he would take more care with it than a whole crew would have, and he did. He took the time to drive all the way out to meet me on a Saturday, which was nice, and I could trust him with the keys to the house. I would give them an A+.”

Review by
04/02/2013

“The technicians were very knowledgeable about what we needed to get done. The grout needed to be ground down, regrouted, sealed, restripped, and recaulked. It's fine; it looks pretty good. They did what they were supposed to do, and it's been fine ever since. I would give them an A+ rating.”

Review by
04/02/2013

“I.D.P. did an outstanding job—A+. They repaired the shower pan, put in new shower floor tile, and then tiled around the base of the shower. Everything was done neatly. They were superb; I’d recommend them to anybody.”

Review by
04/02/2013

“They installed tile in my bathroom. I liked the quality of the work they did for me. They were very friendly, very knowledgeable, and very helpful. I would give them an A+.”

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