I.D.P. Tile Contractor
11th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 82 Surveys
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I.D.P. Tile Contractor has received 5 out of 5 stars (A-rating) based on 82 customer surveys conducted by Best Pick Reports.
11th year as a Best Pick Call
"I am very particular about doing the work right. I take care of every detail of the job. I don't overpromise, and I won't tell you I'm going to do something and then not do it. I like the customers to be happy when the job is done. I have a lot of referrals and repeat customers because I know that if I do a very good job, I'll get more work."

John Puie | Owner
Company Information
Services Offered
I.D.P. Tile Contractor is a very small tile company that installs tile on bathroom, kitchen, and foyer floors; shower stalls; porches; and walls. The company can install all types of tile, including tile made of natural stone such as marble, granite, and slate. I.D.P. also replaces shower pans.
Services Not Offered
The company does not offer full remodeling projects, regrouting, tile installation on countertops, or tile reglazing.
Minimum Job
I.D.P. requires a $300 minimum job.
Warranty
The company guarantees all work for three years.
Company History
John Puie, who is a Romanian immigrant with more than 15 years of tile-setting experience, founded the company in 2001. John is a hands-on owner and does all the estimates himself.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“He just did his work very well. He was very clean—my house wasn't even a mess everyday he left, it was perfect. He did a great job. I'd give him an A. Cleanliness was super. He seemed to know everything I had questions about, so he did a great job. I've already recommended him three different times.”

“He was very conscientious. Did the work on time and cleaned up. He was very meticulous. Hhe redid our shower and he was great about it. I'd give him an A+. He was great. He was great about punctuality.”

“I would definitely rate the best, A+.”

“It was wall tile that he put on, and it was wood and he did a great job. And then a couple days later when it completely dried, it buckled a little bit, and he came out right away and fixed it—no problem, no question. He was just very professional and knew what he was doing and did a great job. Definitely an A. I would definitely recommend them.”

“I had a positive experience—A+.”

“I had tile work done. What made it positive was simple stuff—he actually called back; he showed up on time multiple times; he completed the work; he didn't BNM; and he did the work. He tiled a shower stall pan for me, and then he did some caulk work in a different bathroom. I'd give him an A+.”

“The quality of the work is very good, very meticulous. All A+'s. I've got nothing bad to say. I would absolutely recommend them.”

“Everything was just finished as it should be, and everything was clean and done very well. I think they get an A. I would recommend them.”

“John Puie is the owner. He was a good guy. Did what he said he was going to do, showed up on time. I had used a different tile guy on another job and hired I.D.P. Tile to come in and fix it. It was good. I'd give them an A. He was good.”

“They answered all my questions, gave lots of good information about the problem and how they were fixing it. I'd give them an A. I would recommend them.”

“The work they did looks correct. They re-tiled my bathroom. I'd give these guys an A-.”

“One-time performance. They put tiles in my bathroom. It was very good. He knew what he was doing.”

“I.D.P. did a great job for me. John Puie is a real craftsman. He worked very cleanly—John was perfect in that regard. I would highly recommend him to anyone. Overall, he was A+. I couldn't fault his work in any way. His workmanship was A+. He came when he said he was going to, and he completed it when he said he would. I would definitely recommend I.D.P.”

“They're fabulous. He did a shower stall in a previous home, and he did a floor in our current home. He's really, really meticulous. I would hire him in a minute. I'd grade them as an A+.”

“He's a very talented craftsman—very particular, takes his time, and does everything from start to finish just like he says he's going to do. I wouldn't hire another tile person after having him. I'd give them an A+ rating, and I'd highly recommend them.”

“They were great—very conscientious, punctual, and clean. A+.”

“We did have tile laid, and he did a very good job. I had no complaints, and I would highly recommend them.”

“He showed up, did the work when he said, changed it out, and it looks great. I had no complaints and I would highly recommend them.”

“I was really well pleased with the work they did. I had no complaints, and I would highly recommend them. I would give them full marks in every department. They took really good care of me, and we were really happy with the finished work.”

“They did the shower. Nothing stood out. Everything was fine. Overall I would grade them an A+.”

“They did tile installation. Excellent. They come on time, they leave on time, and they're very professional. They don't waste time. They go ahead, do what they came to do, and be through with it. I'll give them an A+.”

“They're great. They fixed a shower pan and retiled the bathroom that somebody else had done, messed up, refused to fix, and kept lying about it. They came out, targeted the problem right away, and got it repaired for me. I'd give those guys an A+. I was really pleased. They actually showed up a couple days before they were supposed to. They were able to work me in earlier and they were great to work with.”

“It was great. They took out all the tile in an older shower installation that was not done properly and replaced everything. They helped us find the right tile place and did all of the retiling. They were great, easy to work with, careful work, and anybody's who's looked at it has gone, 'Wow this is a great job.' A+ for everything.”

“He was good. He was really good. I had no complaints, and I would recommend them.”

“I liked the attention to the detail and they really tried to make sure it was what we wanted. I'd give them an A. No complaints.”

“I didn't have a problem. I would say it's an A.”

“Outstanding. They replaced a shower. I grade it an A. I would absolutely recommend them.”

“John Puie was great. He was very methodical. He ended up tiling eight of our fireplaces and doing a great job. He cleaned up, he was very quiet, and he respected our house and everything. I completely would recommend him. I would say that they get an A grade from me.”

“The job they did most recently was the kitchen backsplash. He was on time and efficient, and he got the job done when he said he would. He was a really great, personable guy. He knew he had to take care of our cat while he was there and not let him out of the house. With little things like that, he was awesome. That's why we used him again for two bathrooms. He's the only tile guy we will ever use for anything, and we are not done yet. I would rate I.D.P. Tile Contractor as an A+.”

“I had a very positive experience, and the work was excellent. He showed up when he was supposed to. He did tile work in two of our bathrooms. They get an A+.”

“He was great. We did our other bathroom with someone else, and it was a disaster. I wish we had known about I.D.P. Tile Contractor then. He was always on time, and when it was time to do the work, he was quiet and clean—the other guys almost destroyed the place. We didn't see a speck of dust when he was finished, and he was doing the same work. I would give them the highest grade—an A+—and I would recommend them to anybody.”

“He redid my shower. The previous person that I had do it messed it up, and he came in and fixed it. He came in gave me a nice, clean quote that was completely understandable. He went through everything he was going to do, how he was going to do it, and why he was going to do it. He explained to me why the previous job had failed and how he would have done it differently. When he was done, it was completely clean. There wasn't a mess, and it was perfect. He matched the tile perfectly. You can't tell that there was anything done, and we've had no issues. He is very professional—A+.”

“He was terrific and polite, and he was very efficient with the work he did. I would ask for him again. There are two areas that were carpeted that I had turned into tile—one was the sink area in the bathroom. I didn't want the carpet, and he matched existing porcelain tile. He made it fit right in. We bought a place that had been previously done, and they didn't do a finish on the backsplash, so I had him finish that, too. It didn't look like it fit, and now it does. I would grade them as an A.”

“He was very methodical about what he did. He went up and down the stairs about 20 times just to get the cut on my tile right. I've already recommended him to several people. I would grade I.D.P. Tile Contractor as an A+.”

“The work was good. They were timely and cleaned up, and I would ask them to do work for me again. They did two bathrooms for me. I think I found them in one of the Best Pick Reports. They're an A+.”

“They did exactly what they said they would do. They did a bathroom remodel. They took out the tub and put in a shower. They were recommended by a neighbor. I would rate them as an A.”

“They just did a good job. Everything went in, and we didn't have any problems. They tiled a bathroom. I liked the guy that came out and gave me a bid. I found them in the Best Pick Reports. I'd grade the company as an A.”

“They were very prompt and very quick, and they did a very good job. They did a backsplash in the kitchen over the sink and stove area. We are very pleased. I think we found them through a word-of-mouth referral. They get an A grade from me.”

“They were very timely, and their work was done above and well beyond my satisfaction or what I would have expected. They are great guys to work with. They installed the tile in a front patio, an entryway, and a rear patio. I would give them an A grade.”

“It was fine, and he was very nice. They got the job done, and he cleaned up and everything. He was quiet. The job was replacing the shower pan in my shower. They're an A-grade company.”

“He was very neat and clean. He didn't leave any mess anywhere, and he was very good. He did the backsplash in the kitchen. I'd give the company an A.”

“I.D.P. Tile Contractor is awesome—the best. The installation was amazing. They did a big laundry room and a bathroom. They did what I wanted, and I love it. They do perfect work, and it's so hard to find that.”

“I.D.P. was incredible. They were on time and extremely neat, and their work was impeccable. They tiled our two upstairs bathrooms. They took out the old tile and carpet and then built up the new floor for the tile. They were excellent—A+.”

“There was follow-through from beginning to end, and the attention to detail was very good. He just listened, and he cleaned up. He tiled my front entry, into the bathroom, and up the wall. There was also an archway between my foyer and family room, and he worked through ideas with me about what would look best. It looks awesome. They earned an A+ grade.”

“I had a kitchen backsplash put in by John Puie of I.D.P. Tile, and I was very pleased with it. I had John do my bathroom before, too. It was excellent work, so I wanted him to do the backsplash. He did an excellent job Everything was perfect, and he's a very nice person to come in and work for you. I enjoyed the experience very much, and I would rate them at the very top.”

“We had frozen pipes from really cold weather, and we had to have the shower opened up. He came in after the plumbing and insulation work was completed, and he retiled it. He did an excellent job. He matched the tiles as well as you could expect, and he did it in a very workmanlike way. He was a very pleasant guy. I would give them an A+ grade.”

“The gentleman was very prompt and on time, he did exactly what he said he was going to do, he did not cause a mess in any way, and the work was excellent. I don't think there's anything they could've improved on—I was 100 percent satisfied. I.D.P. Tile should get an A.”

“John Puie retiled a bathroom for me. I would give him an A rating.”

“He did a great job on the shower stall in my bathroom. He was very meticulous in laying the tiles so it functions very well. I chose him from the Best Pick Reports. I would definitely grade him as an A.”

“They tiled the bathroom and the kitchen. I think their work was really good, and I'm very pleased with the results. They were very professional. Their customer service was very good—it was very responsive. They earned an A.”

“I.D.P. Tile did tile work above my granite countertop, and he also did my bathroom. I would give them an A.”

“I.D.P. Tile is the best we've ever encountered. We've used them in the past to lay tile in the bathroom, and they've always done such a good job. Most recently, they did the backsplash in our kitchen. They gave me a couple of options, so I asked them what they would recommend, and it turned out great. They did an awesome job, and they're clean and polite. They're A+.”

“I had my shower tiled by I.D.P. Tile, and it was very good. They were very professional, very courteous, and very respectful of my home—I didn't even know they were here. The work is perfect, and I love it.”

“I.D.P. Tile installed outdoor tile on our patio. We loved their quality of work. They're very meticulous, which is good because they're so quality oriented. We're having them back to do our bathroom. I'd give them an A+.”

“They replaced a tile wall and tile floor in my shower. They took out the entire pan, redid the concrete, and everything. I just think he's a great, straightforward, and honest guy. I left the key for him, and he came in each day and finished the job according to the time line that he said he was going to finish in. The result looked as though he'd described it from the beginning, and I haven't had any issues with it since. I would give him an A, the only dock being that he didn't speak perfect English, and we had some communication issues. Overall, it was a very pleasant experience.”

“I had no problems with I.D.P. Tile Contractor. I found their name from Home Reports, and they did a great job. The technician was extremely professional, timely, and neat. If he said he was going to be there at a specific time, he was there. He did a backsplash up to my ceiling. I am super, super happy with what he did—in fact, I've recommended him to friends, and I think one of them went to I.D.P. I would definitely give them an A.”

“I.D.P. did my daughter's upstairs bathroom. They're an excellent company. The technician was very meticulous, and I would use him again without question. He's very neat, orderly, knows his business—there's nobody else I would use for tile except for him. I would rate him an A+ by far.”

“I liked that they were able to get the job done in a timely manner and on budget. They retiled and replaced a shower pan for me. The quality was excellent. I'd recommend that other homeowners use them. I'd give them an A+.”

“The technician does outstanding, outstanding work. He was knowledgeable, professional, and timely. He explained the job, finished up the job, and gave good feedback. I would rate them an A.”

“My experience with I.D.P. Tile was positive. They did quality work and took care to do a good job, and that stood out about them. I would rate them an A+. I had no problems with them whatsoever.”

“They installed tile in my bathroom. I liked the quality of the work they did for me. They were very friendly, very knowledgeable, and very helpful. I would give them an A+.”

“The technicians were very knowledgeable about what we needed to get done. The grout needed to be ground down, regrouted, sealed, restripped, and recaulked. It's fine; it looks pretty good. They did what they were supposed to do, and it's been fine ever since. I would give them an A+ rating.”

“I ended up using I.D.P. Tile, and they were very professional. I had to retile a shower, so we redid the whole shower floor. The technician explained everything he was going to do, and he did his own work. I would recommend them to another homeowner—it was an A+ experience.”

“They're very accurate in estimating the time something will take and the number of tiles they will have to use. I never had more than two pieces of tile left over. The technicians were on time, clean, and honest. When they put the tile in, they left the kitchen cleaner than it was when they started—they were very meticulous. I didn't have to be very specific with what I wanted on the diagonal or what I wanted end capped. They just did everything, and it looked better than I could've ever micromanaged. I would grade I.D.P. an A+.”

“I.D.P. did work for a friend of mine, and that's how I found them. The technician was wonderful. He gave me a number in case I was in need of additional services. We had a terrible experience before—we lost a lot of money, and we had to tear it all out. We had glass put in by another company that actually chipped a piece of our tile, and I wanted to call I.D.P. to get some advice, so he ended up doing tile on a shower area and a floor area for us. He did a wonderful job. My husband and I are just absolutely thrilled. I would rate them an A+, and I would call him again.”

“I.D.P. Tile was great—I really enjoyed the experience. He did a kitchen tile floor, and the quality of the job was excellent. The technician was very professional. I liked that there was only one technician working on this particular job; I thought that he would take more care with it than a whole crew would have, and he did. He took the time to drive all the way out to meet me on a Saturday, which was nice, and I could trust him with the keys to the house. I would give them an A+.”

“I.D.P. Tile did an awesome job. We asked for really intricate tile work, and he did a fantastic job—very professional and courteous. He's an artist. It was a really, really spectacular job with tremendous attention to detail. We're very happy. They get an A grade, all-around.”

“I.D.P. did an outstanding job—A+. They repaired the shower pan, put in new shower floor tile, and then tiled around the base of the shower. Everything was done neatly. They were superb; I'd recommend them to anybody.”

“I.D.P. laid part of the kitchen floor. They did an excellent, excellent, excellent job of laying the tile, and the guy himself was very nice—polite, neat, clean, left his work area clean when he left every night. He was very fast and efficient and an all-around great guy. It was an A+ job on the floor.”

“I.D.P. Tile is the best company I’ve used for anything, hands down—unbelievable. It’s just the most amazing service, period. The guy is a genius. He’s just really, really meticulous. My basement is about 3,000 square feet, and he tiled my entire floor to where it goes up to the pool. He did the backsplash in my kitchen. I have nine bathrooms, and he did the floors in all of them. Across the board A+.”

“They did a wonderful job. I was very happy with them. The quality of the service was exceptional—I would recommend them to anybody. I had him rebuild my shower. It was just perfect, absolutely perfect. He’s a master at his work.”

“They did fabulously. I was very impressed, and I would hire him again. I worked with John directly. He was very meticulous, and he did beautiful work.”

“They did a great job. They were very nice, very clean, and thorough. All-around, we were very happy.”

“I.D.P. Tile did a really great job. They were professional. We wanted to make some changes, and it looks fabulous—it really does. They did everything we asked. We would use them again, and we'd recommend them. They did a great job. We had several estimates, and these guys seemed more professional. I don't think it had anything to do with the money. They just seemed to be better.”

“We had our kitchen redone and tiled. We had some later work done where we changed the door. We had I.D.P. Tile come in and reset the tile in that door area when they put that in. They did an excellent job. I haven't had to call them back for any problems. They should get an A on that one because it was a tricky thing we had them come back and fix, and they did a good job.”

“It was an excellent job. They gave me a price, which they followed. They put the ceramic tile down and actually improved the opening to the doorways. It was a very pleasant surprise. In other words, it was finished very well.”

“I really liked them, and I got them out of Home Reports. He was great, and I really appreciated him. It was kind of a small job, but I was having trouble finding someone to figure out what the underlying problem was that was causing my underlying crack. He did it, and he fixed it, and he was just awesome. He did a really, really good job.”

“I.D.P. Tile Contractor was wonderful. He showed up when he said he would be here, and he showed me what the problem was from the last contractor, what he did and didn't do right. He came in, got straight to work, did not lollygag, put it down, cleaned up, charged me exactly what he said he was going to charge me, and left. He did a great job—an A.”

“John Puie came and did the work for me. It was excellent. He always showed up on time. I had a shortage of tile because of another person who came, gave me an estimate, and never called me back. John finished the job for me; he was fabulous.”

“They did a wonderful job. They were very neat in their work. They left things very neat when they left each day. I'd recommend them, absolutely.”

“I.D.P. Tile did a good job. There's a wall attached to an extension that was framed, and at that point, it had settled and cracked. I.D.P. Tile came in and took out the cracked tile and replaced it with tile that we had from the original building. We haven't had to call them back. I'd say they were an A.”

“I got two estimates, and I went with one of them. They followed through in terms of contacting me right away about doing the estimate, and they were very professional. I love the person who did the work. He was so pleasant, and he cleaned up everything every day. I don't have any complaints. I couldn't have asked for anything more.”

“I was very pleased with I.D.P. Tile's work. He took his time and did a great job. He was always on time, he didn't rush the job, and it looked very nice when he was finished. I would recommend him. I definitely had a more positive than negative experience. I would give them an A.”

“I.D.P. Tile did a really, really good job. I definitely had a more positive experience; we've had bad tile before. We've had tile put in, and they had to come in and replace it. He'd get an A. I would hire them again.”

“They did an estimate and a job for me. They did a bathroom. It was very good, quality work. I'm very happy with the job.”

“The guy who owns the company came out and gave me an estimate. About four weeks later, he came out and did a great job, all in the time frame he suggested. He got it all knocked out and did a great job.”

“They were fine. There were no real problems or anything. I got what I paid for.”

“We had tiling done by I.D.P. Tile. They were fabulous. It’s a one-man operation. He’s unbelievably careful, and he was incredible.”

“Fantastic job; it was perfect. The guy’s a great guy. I can’t say enough good things about him. I’d use them again in a heartbeat.”

“They were wonderful. He was absolutely fantastic. He redid the shower pan and then tiled the wet area in my bathroom, the shower and tub surround. He was extremely professional all the way around. He explained everything very well when he came. And not only that, but he’s probably one of the neatest contractors I’ve ever seen in my life. He left the job every day completely immaculate. He’s an absolute perfectionist. It was amazing.”

“They did an absolutely outstanding job, fantastic. I can’t say enough about them. I’d give them all the stars I can give.”

“I’ve used him a number of times on a couple of different houses, and he’s excellent....He’s the best tile man I’ve ever seen. He’s very good at working out tile patterns—even complicated ones—and understanding where he should start with them and how he should finish. He finishes up the work well so that the tiled area lines up evenly with the other areas, and then he puts in the transitions. I’ve had several good experiences.”

“They do high-quality work....We have referred them out to many friends. Extremely meticulous. They installed tile in the master bathroom. We have had an ongoing relationship with them for many years. Professional....Trustworthy.”

“I’ve used them before in my previous house, and I went back to him because he did such quality work. He’s just someone I highly recommend and someone I’ve used multiple times because he’s so good. He tiled my master bathroom. It looks beautiful. ”

“My husband and I were just very impressed...He seemed very knowledgeable, and he had some great suggestions that really enhanced the overall appearance of the shower. We were actually on vacation while he was doing the work, so it was the first time I ever felt just completely comfortable having a contractor in the house while we were gone. ”

“John Puie, of I.D.P. Tile...he is very meticulous. It was not intrusive, considering the fact that he took over my entire kitchen. He did an excellent job. ”

“He did 1,000 square feet of tile in the main floor of our house....He’s like an artist.  It was a flawless job...every cut was just very important to him. ”

“It was excellent.  He was very meticulous.  He took his time, and he didn’t cut corners.  Everything about the work was virtually perfect.  ”

“They did a good job when I used them before.”

“I.D.P. Tile was fine. They were perfect.”