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FEATURED REVIEWS
“Shiner is the only company I use and refer to people! They are top notch and anyone who uses their services will not be disappointed!”
“Siding work was great. Have not had siding flying around the yard during storms since then. Only concern was work was not completed in one day, and when crew left they did not tell us fence was down along far side of house during the duration. Luckily, the dog did not go on an adventure.”
“Shiner Roofing did a fantastic job with the installation of our new gutters. The rep, Julie, came prepared with photos regarding the black gutters I requested over the phone. She is the best representative of any company I have ever worked with! The gutters are terrific and my house looks a hundred times better. I highly recommend this company. She answered ALL of my questions, as did the supervisor who came out with the workers. He spoke English and was here the whole time. The value of my home has increased greatly.”
“Crawford Coniff and Mark Francis”
“In fact, I already recommended them. They replaced my neighbor's roof at the same time they replaced ours.”
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“Timely, professional and delivered everything as promised.”
“Shiner is the only company I use and refer to people! They are top notch and anyone who uses their services will not be disappointed!”
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“Siding work was great. Have not had siding flying around the yard during storms since then. Only concern was work was not completed in one day, and when crew left they did not tell us fence was down along far side of house during the duration. Luckily, the dog did not go on an adventure.”
“Tom”
“We ended up paying an additional $13,000 for plywood on top of the 24,000 roof. Since this was an insurance claim, they only allowed $10,000 for plywood because they said your charge was excessive. We have USAA which is a good co. We ended up having to pay the $3k extra. We felt we had no choice since the plywood issue wasn?t discovered until the roof was being torn off.”
“Shiner Roofing did a fantastic job with the installation of our new gutters. The rep, Julie, came prepared with photos regarding the black gutters I requested over the phone. She is the best representative of any company I have ever worked with! The gutters are terrific and my house looks a hundred times better. I highly recommend this company. She answered ALL of my questions, as did the supervisor who came out with the workers. He spoke English and was here the whole time. The value of my home has increased greatly.”
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“Crawford Coniff and Mark Francis”
“I've used the company before for roofing and knew when I called them I would get professionalism and respect. I usually don't question a company I use a number of times. There is nothing I would change about them.”
“The whole team did a wonderful job. They worked together effortlessly.”
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“Bill did a great job, he was really great at communicating with us and explaining the process of what had to be done.”
“They did it really fast, and that was great.”
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“I was most satisfied with their timeliness and quality of work. It was one of those situations where the repair work was better than the original work.”
“I was very satisfied with them always thinking about the next step. It was a great cause and effect to make the final decision.”
“In fact, I already recommended them. They replaced my neighbor's roof at the same time they replaced ours.”
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“The installation crew was good. It was in the 20s in the pouring rain, and they worked non-stop to get that project done. They did a great job.”
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“Good solid crew”
“The work crews were great, they did an outstanding job start to finish”
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“Very good service and quality job”
“good job. no complaints”
“I had two projects with Shiner. One about 5 years ago when they redid some siding and window problems. The gentleman whom I worked with, I think he was the owner or manager, was extremely knowledgeable and helpful. They did a great job. The second, a few months ago, when they remounted the gutters, while fine, the representative did not seem as knowledgeable.”
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“Exceeded all expectations”
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“Would hire again”
“Crew was unprofessional, left area dirty, didn't announced their presence when they returned to finish the job. Supervisor "offered" to come in and check instead of coming on his own initiative. Not recommended.”
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“The salesperson did a very good job in explaining the products, materials, and the process.”
“Quick response with on site examination and estimate, contract and date established and fulfilled, neat, fast work and cleanup. Immediate set up of financing, with timed, interest free payments. Very satisfied with entire process.”
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“Ryan Turner went above and beyond to get jobs done right. Thank you.”
“customer service and workmanship”
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“I highly recommend Shiner for your exterior home projects. The workmanship and friendly team are outstanding.”
“The production team did a good job of fixing the sales team's mistakes.”
“They did a good job at my home.”
“the roofer, dormer, and window crews did an outstanding job.”
“Shiner Roofing, Siding, & Windows exceeded my expectations with the workmanship.”
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“The company did a great job!”
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“The work done on the house was fabulous!”
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“I don't remember any names.”
“They were very conscientious. When I had a problem with the color they came back and fixed it with no extra charge. The service was very good.”
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“Shiner put its third roof on our 50-year-old shake roofed house - each roof as good as the previous one and all great, safe, timely, clean and complete. Related carpentry and chimney repairs were equally well done by Shiner's contractors.”
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“Follow-up after completion of the work”
“I don't remember names of the individual workmen. I thought Ken Shiner did fine job talking to us about the job.”
“Shiner Roofing, Siding, & Windows exceeded my expectations with the quality of work and workmanship.”
“They were pretty efficient. They did their job, did what they were supposed to do, did it quickly, and did it without sacrificing quality. It was just a good experience.”
“Everything went perfect!”
“They were very fast.”
“They met or exceeded my expectations in the roofing and gutters.”
“good price for excellent products”
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“The siding and gutters look really good.”
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“Their expertise of the materials used exceed my expectations!”
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“I feel the company exceeded my expectations in that they worked on my very old home, and they did an impeccable job. The new metal roof is beautiful, and we've had no problems.”
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“I was satisfied with all areas.”
“the met my expectations”
“They were able to do a challenging job in bad weather.”
“I was most satisfied with the salesperson Ryan.”
“I would like to recognize Ryan for his exceptional service. He was very helpful in working with our insurance company to make sure my project was covered.”
“All. They are an excellent, reliable, professional, and skilled company.”
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“Time will tell if workmanship holds up, but looks fantastic now”
“I've always had Shiner and never had any problem with them.”
“They've done projects for us since the year 2000—can't get better. They replaced the roof, they replaced the siding, they replaced all of our windows. I'm pretty sure that's all they did. We would have had them replace our door, but I didn't know they did doors. Unfortunately, I had somebody else do it. Usually, the price is reasonable, and the quality is fantastic. When they did the windows, they came back and fixed things that were not even visible. I didn't even know how they could tell that they had problems; they were minor little things. The guy who, for example, missed about two inches of putty, the sealant that was around the outside of the window and between the trim—the guy came in and fixed that right away. Even the tiniest thing they would come back and fix to make sure everything was perfect. So, they stand by their work, they do good work, they tell me when they're coming, they get the work done on time, and there isn't a thing that I would modify. When you find someone as good as them, you don't want to lose them. I'd give them A+, the highest you can get. It's one of those companies you just don't change; once you've got ahold of somebody with their quality, you just stick with them.”
“The work that they did was—they do good work, and it seems to be very well done. The window guy was extremely pro. I highly recommend their windows. Professional, courteous, quick, on schedule and on time. I think sometimes that's the most important thing with a contractor. They did some siding riding repairs too. That was also done quickly and well. It's still holding up really good, and I really appreciated that when I thought I needed to get all new siding—I appreciated the fact that they told me they could repair it, that my siding was in good shape, and that they could repair the damage that I had, and I wouldn't have to replace all of the siding. Overall, I'd give them an A+. I would use them again, and I have recommended them to my friends already. As a matter of fact, I used Best Pick Reports to find them. I called three or four companies, and they were the only one that answered the phone. Nobody else called me back. They called me back promptly. They were very communicative, and I really appreciated that.”
“They're real professional. Follow-up on anything I had maybe questions on, or there were a couple things afterward that I thought needed to be cleaned up, and were quick to jump on that and wrap it up. Looks great at the end. They actually did the full roof, replaced the roof, did some of the gutters, and a little bit of fascia board in the front of the house. They earned an A+. I've already recommended them to people.”
“They did roofing and also some siding. For one thing, they were very fast and efficient, and they cleaned up beautifully before they left. It was all very positive. They did what they said they would do. They’re an A. I already have recommended them.”
“They kept the communications open about what they were doing, step-by-step, made sure that we were home, or if we weren't home, they let us know that they were coming. They did siding and whatever it is that connects the siding to the roof, the flashing. They get an A+. As a matter of fact, we’ve already recommended them.”
“They did several things. They put on a roof, and a short while after that, they put on siding. I will say that I'm more than pleased with the work Shiner's done for me. I've been using them for years for a lot of things. They're quick, good, efficient, and clean up good after themselves.”
“I had hail damage done to my roof. Shiner had installed a roof on my house almost 25 years ago, and everything was absolutely fine. There was one area where I had added on. When they did the roof, they didn't properly handle the roof gradient where the two sections joined together. When I called them, I had a little bit of a leak, and when I called them, boy, they had a guy out there the next morning, and he spent the whole day working on it making sure it was absolutely right—sprayed the hose on it to make sure that everything was OK. I was very pleased with the responsiveness. So when I had the hail damage at my house, I called them to have them come look at the damage. My insurance carrier sent a representative out, and believe it or not, they and Shiner came up with the same figure, so it was very, very unique. I decided to upgrade some of the plywood. I went from half-inch to three-quarter-inch on the plywood, and then I wanted to go to architectural shingles, because frankly I didn't want to have anything more to worry about with the roof for as long as I'm alive. They did a job, and it was just terrific. They were very careful, they were very cooperative, and they cleaned up every day when they left, so I have a lot of regard for them. They did the gutters. I went from those smaller gutters to a five-inch gutter, and it works a lot better. I've got three large trees around the property, so I had them put the gutter guards on as well, and that's worked very well. And then I had a section of the extended kitchen where the siding that they put on—my basic out is lead wood that unfortunately an owner before me had completely painted, from just about the tip of the roof to the foundation, all white, so with the redwood being a little bit soft, it was not worth taking a risk of blasting it to get all the white off when I moved in. When I built the extension out on the kitchen, I had the contractor obviously put new siding on to try and match up to the other, but it turns out that it was kind of a push board, and it started to deteriorate about a year and a half ago, so I had Shiner come and do a replacement of about eight pieces of siding to get rid of the stuff that was being damaged by the weather. They did an excellent job. They sent out a guy that was truly a carpenter, and they did a very nice job. They're an A+. Right on time, every day. They were referred to me by my daughter, and they've been very happy with everything Shiner did for them too. I've found her recommendation to be very, very good. Kevin Shiner is very quick to respond, so you can trust that from the top down, he's building up an epic system in his company that I think is probably the best in the business, maybe equal by some, but it's certainly right at the top level.”
“Everybody that works for them is so nice, they did what they said they were going to do in a very timely manner, and they cleaned everything up. We had some repairs on our roof. There were some holes in the chimney. Basically, it was rotten from the inside out, which they didn't know when they started, but showed me, and it definitely was. So they repaired it and did an excellent job. I'd give them an A. I’ve already recommended them.”
“They performed well, the pricing was good, the quality of their work seems great. I was very happy with the whole thing. They did siding and the roof. I'd give them an A+.”
“They did what they were supposed to do. I had some wind damage on some soffit and siding, so they patched that up. I'd give them an A. It looks like they did a good job.”
“The salesman—I never saw him again after he took my money. They did the work, but I never heard from them again. I thought he was a contractor, but he was just a salesperson. It's like they subcontracted it. I had siding work done. I'd give them a B overall. There really wasn't any customer service.”
