“They've done projects for us since the year 2000—can't get better. They replaced the roof, they replaced the siding, they replaced all of our windows. I'm pretty sure that's all they did. We would have had them replace our door, but I didn't know they did doors. Unfortunately, I had somebody else do it. Usually, the price is reasonable, and the quality is fantastic. When they did the windows, they came back and fixed things that were not even visible. I didn't even know how they could tell that they had problems; they were minor little things. The guy who, for example, missed about two inches of putty, the sealant that was around the outside of the window and between the trim—the guy came in and fixed that right away. Even the tiniest thing they would come back and fix to make sure everything was perfect. So, they stand by their work, they do good work, they tell me when they're coming, they get the work done on time, and there isn't a thing that I would modify. When you find someone as good as them, you don't want to lose them. I'd give them A+, the highest you can get. It's one of those companies you just don't change; once you've got ahold of somebody with their quality, you just stick with them.”

“The work that they did was—they do good work, and it seems to be very well done. The window guy was extremely pro. I highly recommend their windows. Professional, courteous, quick, on schedule and on time. I think sometimes that's the most important thing with a contractor. They did some siding riding repairs too. That was also done quickly and well. It's still holding up really good, and I really appreciated that when I thought I needed to get all new siding—I appreciated the fact that they told me they could repair it, that my siding was in good shape, and that they could repair the damage that I had, and I wouldn't have to replace all of the siding. Overall, I'd give them an A+. I would use them again, and I have recommended them to my friends already. As a matter of fact, I used Best Pick Reports to find them. I called three or four companies, and they were the only one that answered the phone. Nobody else called me back. They called me back promptly. They were very communicative, and I really appreciated that.”

“They're real professional. Follow-up on anything I had maybe questions on, or there were a couple things afterward that I thought needed to be cleaned up, and were quick to jump on that and wrap it up. Looks great at the end. They actually did the full roof, replaced the roof, did some of the gutters, and a little bit of fascia board in the front of the house. They earned an A+. I've already recommended them to people.”

“They did roofing and also some siding. For one thing, they were very fast and efficient, and they cleaned up beautifully before they left. It was all very positive. They did what they said they would do. They’re an A. I already have recommended them.”

“They kept the communications open about what they were doing, step-by-step, made sure that we were home, or if we weren't home, they let us know that they were coming. They did siding and whatever it is that connects the siding to the roof, the flashing. They get an A+. As a matter of fact, we’ve already recommended them.”

“They did several things. They put on a roof, and a short while after that, they put on siding. I will say that I'm more than pleased with the work Shiner's done for me. I've been using them for years for a lot of things. They're quick, good, efficient, and clean up good after themselves.”

“I had hail damage done to my roof. Shiner had installed a roof on my house almost 25 years ago, and everything was absolutely fine. There was one area where I had added on. When they did the roof, they didn't properly handle the roof gradient where the two sections joined together. When I called them, I had a little bit of a leak, and when I called them, boy, they had a guy out there the next morning, and he spent the whole day working on it making sure it was absolutely right—sprayed the hose on it to make sure that everything was OK. I was very pleased with the responsiveness. So when I had the hail damage at my house, I called them to have them come look at the damage. My insurance carrier sent a representative out, and believe it or not, they and Shiner came up with the same figure, so it was very, very unique. I decided to upgrade some of the plywood. I went from half-inch to three-quarter-inch on the plywood, and then I wanted to go to architectural shingles, because frankly I didn't want to have anything more to worry about with the roof for as long as I'm alive. They did a job, and it was just terrific. They were very careful, they were very cooperative, and they cleaned up every day when they left, so I have a lot of regard for them. They did the gutters. I went from those smaller gutters to a five-inch gutter, and it works a lot better. I've got three large trees around the property, so I had them put the gutter guards on as well, and that's worked very well. And then I had a section of the extended kitchen where the siding that they put on—my basic out is lead wood that unfortunately an owner before me had completely painted, from just about the tip of the roof to the foundation, all white, so with the redwood being a little bit soft, it was not worth taking a risk of blasting it to get all the white off when I moved in. When I built the extension out on the kitchen, I had the contractor obviously put new siding on to try and match up to the other, but it turns out that it was kind of a push board, and it started to deteriorate about a year and a half ago, so I had Shiner come and do a replacement of about eight pieces of siding to get rid of the stuff that was being damaged by the weather. They did an excellent job. They sent out a guy that was truly a carpenter, and they did a very nice job. They're an A+. Right on time, every day. They were referred to me by my daughter, and they've been very happy with everything Shiner did for them too. I've found her recommendation to be very, very good. Kevin Shiner is very quick to respond, so you can trust that from the top down, he's building up an epic system in his company that I think is probably the best in the business, maybe equal by some, but it's certainly right at the top level.”

“Everybody that works for them is so nice, they did what they said they were going to do in a very timely manner, and they cleaned everything up. We had some repairs on our roof. There were some holes in the chimney. Basically, it was rotten from the inside out, which they didn't know when they started, but showed me, and it definitely was. So they repaired it and did an excellent job. I'd give them an A. I’ve already recommended them.”

“The salesman—I never saw him again after he took my money. They did the work, but I never heard from them again. I thought he was a contractor, but he was just a salesperson. It's like they subcontracted it. I had siding work done. I'd give them a B overall. There really wasn't any customer service.”

“They performed well, the pricing was good, the quality of their work seems great. I was very happy with the whole thing. They did siding and the roof. I'd give them an A+.”

“They did what they were supposed to do. I had some wind damage on some soffit and siding, so they patched that up. I'd give them an A. It looks like they did a good job.”

“It was a siding job, and the crew that they had wasn’t up to par. I'd give them a C. Customer service was alright. Cleanliness was OK, but expertise was poor.”

“They've been very responsive, and their work was really high quality. It was roofing, siding, and gutters. I'd grade them A+. Everything they've handled has been really good.”

“They were affordable, they did the work correctly, they got it done quickly, and they cleaned up after themselves. They did our roofing and siding too. I'd give them an A+.”

“They were professional, and they met our expectations. They were doing some siding repair. I'd give them an A.”

“They did the complete job, end to end, everything from the contracting, the estimating, doing the work, cleaning up afterward. Top-notch business all the way around. I've hired them to do several things, everything from gutter un-jamming to flashing repair to roofing, so I call on them a lot. They’re A+. I’ve recommended them already.”

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“GREAT SERVICE. WOULD HIGHLY RECOMMEND TO FRIENDS.”

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“Although the whole experience with Shiner Roofing turned out to be positive, it got off to a rather rough start when the first estimate of the scope and cost of the work turned out to be significantly wrong when the scope and price virtually doubled when all was said and done. Shiner became well aware of the issue and hopefully will take corrective action.”

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“New siding on house. First day was a little rough with a very messy job site but it was already very orderly the next day and throughout the rest of the project.”

“Shiner repaired a section of siding with dry rot. They were very professional and efficient—high quality work.”

“Replaced some siding Work was excellent except that the workers did not respect the landscaping (damaged tree and placed materials in neighbors landscaping and we had to have the workers come back to caulk above the meter”

“Shiner installed HardiePlank siding. The sales representative and staff were knowledgeable and accessible. They answered any and all questions in a reasonable time frame and provided honest responses.”

“They did roof replacement, skylight replacement, gutter replacement, and siding replacement. It was positive because the company worked with us as we picked out what we wanted, they were proactive about communicating with us, and they resolved a problem professionally.”

“They repaired a section of roof and flashing, which included removing the vinyl siding. Unfortunately, they butchered the siding so we had to get a new piece, which no longer matches since the 16 year old piece has faded with sun & weather. The #1 priority was fixed - stopping the leak. However, they butchered a portion of siding, which then had to be replaced and extended the job. So, overall the grade is neutral, at best.”

“Shiner Roofing repaired a leak in our roof that had found its way into the attic. They removed the compromised boards, shingles, insulation, and vents and replaced them with new to match the existing materials. Shiner's people are consummate professionals. Their estimate of the damage was thorough and timely, and their work crews were very respectful of my family and our property. They did a fabulous job when they said they would, and they finished on time.”

“Shiner Roofing checked my roof for a leak near solar light tube that was leaking. The representative was thorough and professional, walking the roof, carefully inspecting the suspect area, and explaining his findings to me. About one year previous Shiner Roofing repaired a damaged soffit. There detailed explanation of the work involved, price, and time of the work was very good. The repair itself was excellent. My experience was positive. The representative did not try to pressure me into an immediate decision and made clear that any leakage was due to high winds rather that roof problems. Previous work was done expertly and the clean up so thorough that it took me a day to realize the soffit was repaired.”

“I had them do the following - on three separate tasks: (1) Remove & replace shingles on my home, (2) remove and replace some plywood sheets & shingles on my garage and (3) remove & replace soffit overhang 'boards' on the roof of my home Their salesman was knowledgeable and provided helpful recommendations for what was needed for the above work. The workmen who did the work were knowledgeable and efficient, doing the work with minimal disruption and also did a very good job of protecting nearby plants & shrubs - and cleaning up after their work was completed”

“Shiner is great. They replaced some siding and installed some additional siding after we had some work done to the house. The technicians who came out to do the work were wonderful, and their work is still holding up, absolutely. They get an A+.”

“When I asked them to come over and check out the job, I told them I needed roofing as well as siding. I thought that's what I was getting when I signed the contract. I didn't get the siding. I called them up, I talked to my estimator, and they ignored me. They never came back to talk about it and I'm frustrated. Other than that, the roof that they built, it was very good. I was very satisfied with the product that they sold me and the quality of the workmanship, but their customer service left a lot to be desired I'd give them a B. I would recommend them if you were smart enough to read their estimate in the contract. It was a lot of words and it wasn't laid out very efficiently. They need to lay it out better. The issue wasn't resolved. I contacted them and they never bothered to return the phone call or discuss the issue.”

“We had a piece of siding replaced. Our house is ten years old, so they couldn't get an exact match, which I understood. That's to be expected, and it didn't. I would have given them really good marks if it were like, ‘Hey, wow. I don't know how they did it, but it matched.’ The part that really got me was I just really didn't understand the process. One panel that went on the side—sort of the flashing on the roof—was a very thin piece of aluminum about eight to ten feet long, and he said, ‘I'll look at the rest of the roof and go ahead and put some caulking-like substance around the little pipes and so forth that are up there.’ To just do that and to replace this thing and it was $800. It sounded expensive, but they came well recommended. So, when they came out, they were not even there 45 minutes. I was disappointed that I paid $800 for a thin piece of aluminum in less than 45 minutes. The workmanship seems to be fine and the leaks that's up there all seems to be fine. I'm just disappointed that I didn't better understand—I don't know if there's hazard duty pay. I just can't believe that the material cost that much—unless I missed it. There was no breakdown of parts and labor. I filled out a comment card that came later. I filled out that comment card and sent it in and I never heard from them. No one has mentioned anything about it. I would rate them as an C.”

“We used Shiner Roofing. I didn't like that they were a little less than professional I would say. They did roofing and siding replacement. This was the first time we used them. The work was satisfactory, but their customer service was not. There were things that went wrong with the roof that they fixed, but for the most part the customer service, from when they serviced the contract to the end, was lacking. I would give the work a B. But combined with the customer service, it would be a D rating.”

“I was so pleased with the work Shiner did on my roof and gutters that I had them come back to do the siding. I was happy to work with them again, and they did a fantastic job. I liked the way they were willing to work with me. They were very professional and went over all the decisions with me, and they were very, very helpful and communicative throughout the entire process. I’d definitely give them an A+.”

“Mostly, the communication made the experience positive. They were really good at letting us know when they were going to be here and when the supplies were in. We’ve had a little bit of siding replaced within the last year, and a couple of years ago, they did our roof. The cleanup was excellent. I would give them an A rating.”

“They did everything they said they would, and they did it on time. They replaced the siding on our house and then came back because some came off. We've used them twice within the last two years. They responded in a timely fashion, and I found them to be trustworthy. I would give them an A. I recommended them to a friend of mine.”

“I did siding, roofing, and gutters with Shiner, and they did a superb job. Those guys are first-class. They showed up on time and did really good, quality work. They were super good—A+.”

“They were very punctual and very professional. They repaired a skylight and put siding on our house. I would use them again, and I would rate them as an A.”

“It wasn't outstanding, but it was fine. They put on a new roof and new siding. This was my first time using the company. I heard about the company through a neighbor. I would give this company a B-. I would recommend that people look at them to get comparisons for other companies.”

“Shiner's Roofing were pretty straightforward on what they said they would do, what things would cost and when they would do it. Everyone was pretty agreeable. The job was not as easy as we all thought it was going to be and they were able to take care of most of it when we were on vacation, which is what we asked for. Well, no they weren't, but they were able to get it done quickly and gave us notice when they would come so it worked out OK. We had a new roof put on and the gutter helmet-type stuff, ours was Leaf-Tech or something. But what happened was they had to replace all the plywood on our roof so it was a lot more work than what we thought it was going to be. We used them mainly because they offered this 0 interest for a year financing and that was really the main reason we used them. But everything was fine. We didn't feel like, when we got our siding not the real stuff we bought but we didn't have any issues with Shiner's Roofing. I would give them an A- because we did have a little bit of a scheduling issue now that I think about it. But they came around and were fine in the end. I think they have very knowledgeable people. I think they're more expensive than other roofers but we went with the cheap person on our siding and it didn't pay off. So we just felt like Shiner's Roofing were very knowledgeable and had some good advice which I actually researched regarding attic fans and found out they were right. They were expensive but they're good.”

“Shiner's Roofing did the siding for me. The first job they did siding replacement for me. The first job they did excellent. The second time they had to come back and do it again because they didn't tag it to the house. It was bubbling and stuff. But overall they do a good job. They come back when they say they're going to come back. That was the first time I ever used them. They did siding for me twice and they did a roof. The roofing and siding was one job. Then they did siding again and did a shutter for me so they probably did 3 jobs. The workers were nice, professional and good. When I called to set the work up their customer service was good. They started the work on time. They completed it on schedule. It was completed on schedule. It's just the one time they messed it up and they fixed it. They came right out and took care of it. I would recommend them to another homeowner. I would tell them Shiner's Roofing are good. I would give them an A. I wouldn't give them an A+.”

“The problem got fixed. They redid some roofing. Then the process discovered some soffit and fascia that hadn't been properly done. That was my first time using them. I heard about them in my church bulletin. B. I would recommend them. What had happened is they started the job and they weren't going to protect, the crew here wasn't going to protect and I had to call the office and tell them that they need to protect. They in turn called back and told the crew to protect it and they did. That was my issue.”

“We used them for windows and for siding. That was our first time using Shiner. They were easy to work with—they were quick on the windows, and they did a good cleanup. The siding was positive, but not as good. I'd give them an A, but not the A+.”

“They replaced the fascia boards and soffits on our house with James Hardie—terrific. I can’t say enough about their work. I’d recommend them to anybody. The workers were terrific, and they knew what they were doing. They’re an A++.”

“Shiner has actually done a number of things for me. The most recent time, they did a roof repair on my house and another building on my property. I've used them a number of times over the last couple years and over the last decade, and originally, they were a reference from someone I knew. They've done some larger work for me on my previous house—they replaced siding and also replaced my windows, so I was familiar with them. They’re an A+.”

“Shiner did the siding. They were super professional. They did the work very quickly, and they did a great, great job. It was really well done. They’re really forthcoming with information, which is very helpful for someone like me who doesn’t know much about siding. I was very happy with the work. I’d give them an A.”

“Shiner did siding for our entire house. The quality of the work was good, and we were pleased with it. They were easy to deal with, very polite and pleasant, and took care of a lot of the things that we needed. The technicians were great. They were very helpful, very informative, and good to work with. They finished the work within a reasonable amount of time, and everything has held up fine. I chose them because they were local, and I think we had a reference for them from somebody. I'd rate them an A+.”

“My renter, who is also a general contractor, is the one who dealt with them. For my gutters, I used Gutter Helmet. I did have some roof damage. They did that. They were great. I had some damage from Sandy last fall and they fixed it. It was a roof repair. They did the work and they showed up when they were supposed to. That's my big thing. They cleaned up well after the service also. They were fine. It wasn't a really big repair. It wasn't like the roof caved in our anything. It was just small some repairs. I could pretty much see what they were doing. They fixed some siding and the roof. I'd give them an A. They did good. I have no complaints.”

“They did a great job. They're a terrific company. I feel very highly about them. They were quick. They got it right. The figured out the problem; they solved it. The pricing was reasonable for the work they had to do. I've actually used more them once. Most recently, if I call correctly, we had a leak around the flashing of the skylight. They determined that was the cause of the leak and where it was coming from. There was some bad boards that had been rotted out, which they showed me. I could actually see into the attic what they were talking about. They fixed the skylight and removed the rotten boards that were around it. They put a couple of replacement shingles on because when they wanted to get the boards, it tore up some of the shingles. Then they reflashed the skylight and sealed it all. They did a good job. It took less than a day. I was very pleased. They get an A+. There were no complaints. They did a fine job.”

“It was very positive because Shiner's Roofing found the problem, explained everything. So they've been here twice. The last time they took pictures up on the roof so that I have a visual of what was going on and they're just very nice, very pleasant, very professional. It was a repair. One of the things, it was a ceiling went around a pipe or something. He showed us where it had separated. But the main thing was that nail holes that had made in the roof when it was first put on and one of the workers put almost like steps so they can balance themselves. When they pull those boards out they're supposed to seal those holes and if they don't through the years it gets larger and larger and through those pictures you can see the holes. Without that you could think, ‘Yeah, you went up there and said there were holes.’ I would give them A+.”

“There's a couple things that we needed to resolve or didn't go maybe perfectly as planned but I guess that's kind of partial when you're taking off a roof and putting a new one on. Shiner's Roofing replaced the soffit under the tray surrounded by the house and then replaced the roof. The job initially started around early August this year. They were timely, efficient use, and overall their quality was good. The technicians who came out, basically, I didn't have a lot of interaction with them. I looked up their work, it was pretty good; I liked what I saw. I had a couple of punch list items but like I said, it was a pretty large job as far as besides the brick on my home and the windows, it was basically everything else externally. So there was obviously going to be a couple things that needed to be resolved. But in general the experience was good. Their work ethic was solid and just the overall experience was good. The head office always stayed in contact with me. The scheduling days where their people would come out and obviously weather has a scheduling portion to their schedule. So they always let me know when and when they were not going to be able to make it out due to what the weather was expecting to be. The cleanup was good. Like I said, on a large job you're going to find a couple scraps, little small pieces that were overlooked but overall in general the cleanup was quite good. I would tell other homeowners like I said they were responsive, they were friendly. I didn't really price out a lot of competitors but I felt the value and the quality of their work was on par with what I paid. So I would just say the overall experience was good. I'd give them a B+. I would recommend this company.”

“They were reasonably price and very professional. Everything was on time and as they said it would be. The quality of the work was good. If I had the need, I would use the company again. I would give them an A. They did siding for me. I thought they were good.”

“Shiner replaced all of our siding, and they did an outstanding job. It all looks very good. I’d give them the top grade—A+.”

“Shiner did some work on the siding a while back, and they did a good job. I had loose siding, and they fixed the problem. They were very efficient. They get an A.”

“Shiners Roofing did some work for me in the past. They did siding and eavesdrops. The quality of the work was good. The problem was, on the siding they couldn't match the color and I wasn't happy with the work because it didn't match the existing siding and they couldn't get it resolved. I contacted the company and they said they couldn't match the color and the insurance company wouldn't work it out, so technically I got siding that didn't match the existing siding of my house. I would give them a B. I would recommend the company. I think they do good work, I just don't think they stood up for me very well. The problem is because the insurance company was involved too and it becomes an issue.”

“They're great people, did a great job. It was positive because a good crew showed up, they did all the work in about a day and a half and they left, and left everything nice and clean. The roof did not have holes by the gutters for ventilation and the roof boards were bad so Shiner's Roofing ripped off all the roof boards, they drilled holes in the soffits for ventilation, put on the roof boards on, and put a brand new roof on. I would use the company again if I had the need. I'd give them an A+. The price was a little high but it was worth it.”

“They replaced two sections of plastic siding on my home. They gave me a quote that they stuck to, they showed up on time to do the work, and they completed it in the time that they said they'd complete it in. I was completely satisfied with the work that they did, and everything is OK now. I would give them an A+—no complaints.”

“I liked the professionalism of Shiner Roofing. They also worked with me on the estimate—they were a little high, and they actually met me halfway and came down a little bit. They were done when they said it would be done, and overall, the workmanship was very nice. They also cleaned up after their service. They repaired some siding that got damaged in a storm and repaired and replaced half of two outside walls. I would give them an A-. They were excellent, good— it's just hard to be 100 percent.”

“Very positive with them as well. We've used them for several things in the past 4 years: replacing roof, windows and siding. They're excellent with their clean-up as well. I would also give them an A+. The estimate they gave us was within 75 dollars of what we paid.”