“I had hail damage done to my roof. Shiner had installed a roof on my house almost 25 years ago, and everything was absolutely fine. There was one area where I had added on. When they did the roof, they didn't properly handle the roof gradient where the two sections joined together. When I called them, I had a little bit of a leak, and when I called them, boy, they had a guy out there the next morning, and he spent the whole day working on it making sure it was absolutely right—sprayed the hose on it to make sure that everything was OK. I was very pleased with the responsiveness. So when I had the hail damage at my house, I called them to have them come look at the damage. My insurance carrier sent a representative out, and believe it or not, they and Shiner came up with the same figure, so it was very, very unique. I decided to upgrade some of the plywood. I went from half-inch to three-quarter-inch on the plywood, and then I wanted to go to architectural shingles, because frankly I didn't want to have anything more to worry about with the roof for as long as I'm alive. They did a job, and it was just terrific. They were very careful, they were very cooperative, and they cleaned up every day when they left, so I have a lot of regard for them. They did the gutters. I went from those smaller gutters to a five-inch gutter, and it works a lot better. I've got three large trees around the property, so I had them put the gutter guards on as well, and that's worked very well. And then I had a section of the extended kitchen where the siding that they put on—my basic out is lead wood that unfortunately an owner before me had completely painted, from just about the tip of the roof to the foundation, all white, so with the redwood being a little bit soft, it was not worth taking a risk of blasting it to get all the white off when I moved in. When I built the extension out on the kitchen, I had the contractor obviously put new siding on to try and match up to the other, but it turns out that it was kind of a push board, and it started to deteriorate about a year and a half ago, so I had Shiner come and do a replacement of about eight pieces of siding to get rid of the stuff that was being damaged by the weather. They did an excellent job. They sent out a guy that was truly a carpenter, and they did a very nice job. They're an A+. Right on time, every day. They were referred to me by my daughter, and they've been very happy with everything Shiner did for them too. I've found her recommendation to be very, very good. Kevin Shiner is very quick to respond, so you can trust that from the top down, he's building up an epic system in his company that I think is probably the best in the business, maybe equal by some, but it's certainly right at the top level.”

“The work that they did was—they do good work, and it seems to be very well done. The window guy was extremely pro. I highly recommend their windows. Professional, courteous, quick, on schedule and on time. I think sometimes that's the most important thing with a contractor. They did some siding riding repairs too. That was also done quickly and well. It's still holding up really good, and I really appreciated that when I thought I needed to get all new siding—I appreciated the fact that they told me they could repair it, that my siding was in good shape, and that they could repair the damage that I had, and I wouldn't have to replace all of the siding. Overall, I'd give them an A+. I would use them again, and I have recommended them to my friends already. As a matter of fact, I used Best Pick Reports to find them. I called three or four companies, and they were the only one that answered the phone. Nobody else called me back. They called me back promptly. They were very communicative, and I really appreciated that.”

“They've been very responsive, and their work was really high quality. It was roofing, siding, and gutters. I'd grade them A+. Everything they've handled has been really good.”

“They did the complete job, end to end, everything from the contracting, the estimating, doing the work, cleaning up afterward. Top-notch business all the way around. I've hired them to do several things, everything from gutter un-jamming to flashing repair to roofing, so I call on them a lot. They're A+. I've recommended them already.”

“They're real professional. Follow-up on anything I had maybe questions on, or there were a couple things afterward that I thought needed to be cleaned up, and were quick to jump on that and wrap it up. Looks great at the end. They actually did the full roof, replaced the roof, did some of the gutters, and a little bit of fascia board in the front of the house. They earned an A+. I've already recommended them to people.”

“Everybody that works for them is so nice, they did what they said they were going to do in a very timely manner, and they cleaned everything up. We had some repairs on our roof. There were some holes in the chimney. Basically, it was rotten from the inside out, which they didn't know when they started, but showed me, and it definitely was. So they repaired it and did an excellent job. I'd give them an A. I've already recommended them.”

“They did roofing and also some siding. For one thing, they were very fast and efficient, and they cleaned up beautifully before they left. It was all very positive. They did what they said they would do. They're an A. I already have recommended them.”

“They kept the communications open about what they were doing, step-by-step, made sure that we were home, or if we weren't home, they let us know that they were coming. They did siding and whatever it is that connects the siding to the roof, the flashing. They get an A+. As a matter of fact, we've already recommended them.”

“They did several things. They put on a roof, and a short while after that, they put on siding. I will say that I'm more than pleased with the work Shiner's done for me. I've been using them for years for a lot of things. They're quick, good, efficient, and clean up good after themselves.”

“They did what they were supposed to do. I had some wind damage on some soffit and siding, so they patched that up. I'd give them an A. It looks like they did a good job.”

“They were professional, and they met our expectations. They were doing some siding repair. I'd give them an A.”

“Shiner did a great job with telling us what we needed before the job started. Good, quality materials were used, and the jobsite was cleaned properly daily. The job looks great—very happy customer—A.”

“They did a wonderful job for us. Beautiful windows with expert installation. We would highly recommend them.”

“Shiner is the most professionally run operation in the area. All of the people who represent them are prompt, polite, professional, knowledgeable, and absolutely trustworthy.”

“The customer service was extraordinary—A+.”

“They gave us a quote and stuck to their promises with high-quality workmanship—A+.”

“Great work done overall. We are highly satisfied—A.”

“Shiner was knowledgeable and professional. They responded to my needs and explained the job clearly.”

“Great service. I would recommend them highly to others.”

“Customer service was extraordinary.”

“They fixed my dormers on my home to stop leaking in my master bathroom. The customer service and quality of workmanship was excellent. They delivered as expectations were set.”

“Shiner Roofing did a big job for me. In one place, it was a problem, and they have really gone out of their way to take care of that. I was very impressed. They appeared to have done the job extremely well, except in one place where there was problem. But I'm always impressed when a company assumes responsibility, and they've done that. They've sent people out several times. I'm very pleased with Shiner Roofing. I would grade them as an A both in initial work and follow-up.”

“Shiner did roof replacement, skylight replacement, gutter replacement, and siding replacement. It was positive because the company worked with us as we picked out what we wanted, they were proactive about communicating with us, and they resolved a problem professionally.”

“Shiner installed HardiePlank siding. The sales representative and staff were knowledgeable and accessible. They answered any and all questions in a reasonable time frame and provided honest responses.”

“Shiner repaired a section of siding with dry rot. They were very professional and efficient—high-quality work.”

“Shiner does excellent work. They're conscientious, and they're fast. I have used them for a number of jobs on my house for six or seven years. Today, it looks terrific.”

“I've been using Shiner for 18 years, so they've been out a couple times. What they did was fine—it was an excellent job. I like the technicians. They have good people working for them. They deserve an A.”

“I was pleased with their service, and their technicians were fine. I got the company from the Best Picks book. I had no problem with them whatsoever, so I'd give them an A+.”

“They were very punctual and very professional. They repaired a skylight and put siding on our house. I would use them again, and I would rate them as an A.”

“They did everything they said they would, and they did it on time. They replaced the siding on our house and then came back because some came off. We've used them twice within the last two years. They responded in a timely fashion, and I found them to be trustworthy. I would give them an A. I recommended them to a friend of mine.”

“Shiner is very good. A neighbor recommended them to me. I would use the company again, and I'd give them an A.”

“I did siding, roofing, and gutters with Shiner, and they did a superb job. Those guys are first-class. They showed up on time and did really good, quality work. They were super good—A+.”

“I was so pleased with the work Shiner did on my roof and gutters that I had them come back to do the siding. I was happy to work with them again, and they did a fantastic job. I liked the way they were willing to work with me. They were very professional and went over all the decisions with me, and they were very, very helpful and communicative throughout the entire process. I'd definitely give them an A+.”

“Shiner is great. They replaced some siding and installed some additional siding after we had some work done to the house. The technicians who came out to do the work were wonderful, and their work is still holding up, absolutely. They get an A+.”

“Shiner has actually done a number of things for me. The most recent time, they did a roof repair on my house and another building on my property. I've used them a number of times over the last couple years and over the last decade, and originally, they were a reference from someone I knew. They've done some larger work for me on my previous house—they replaced siding and also replaced my windows, so I was familiar with them. They're an A+.”

“They replaced two sections of plastic siding on my home. They gave me a quote that they stuck to, they showed up on time to do the work, and they completed it in the time that they said they'd complete it in. I was completely satisfied with the work that they did, and everything is OK now. I would give them an A+—no complaints.”

“Shiner did siding for our entire house. The quality of the work was good, and we were pleased with it. They were easy to deal with, very polite and pleasant, and took care of a lot of the things that we needed. The technicians were great. They were very helpful, very informative, and good to work with. They finished the work within a reasonable amount of time, and everything has held up fine. I chose them because they were local, and I think we had a reference for them from somebody. I'd rate them an A+.”

“Shiner did some work on the siding a while back, and they did a good job. I had loose siding, and they fixed the problem. They were very efficient. They get an A.”

“They took care of the job, and they did it when they said they were going to do it. They left the facility nice and clean when they were done. That was my first time using Shiner, and I guess I would give them the A+ for the quality of work.”

“Shiner did the siding. They were super professional. They did the work very quickly, and they did a great, great job. It was really well done. They're really forthcoming with information, which is very helpful for someone like me who doesn't know much about siding. I was very happy with the work. I'd give them an A.”

“They replaced the fascia boards and soffits on our house with James Hardie—terrific. I can't say enough about their work. I'd recommend them to anybody. The workers were terrific, and they knew what they were doing. They're an A++.”

“Shiner Roofing did a fabulous job. It looks superb. I have no complaints. I'd give them an A+.”

“Shiner replaced all of our siding, and they did an outstanding job. It all looks very good. I'd give them the top grade—A+.”

“They were very, very slow with their estimate, but they were honest in terms of giving me options and various ways to address the problem. I had particular issues regarding the skylights and such, and they didn't just tell me the one, most expensive thing had to be done. I thought they were pretty thorough in letting me know what my options were and the pros and cons. They didn't push a tough sell on me. They did the installation, and the cleanup was very good. They were trustworthy. I would give them an A grade.”

“There was a problem. I used them for two different services, and it was the same person. The owners essentially told me that he's on top of it—he's going to correct it. He said, 'What can I do to compensate you for it?' And I said, 'You already have. By saying you're going to fix it, you're going to help your business.' I was straightforward about it, and I'm happy with the results. The salesman was very good—it was a no-pressure tactic. I'm a professional engineer, so I knew exactly what I was looking for. I'd give them an A-.”

“Shiner did great. The salesmen knew what they were talking about, and the installers did a great job. A+’s on everything.”

“We had a positive experience with Shiner Roofing. They did the siding on our house. It was good; they came when they said they would, they got it done, and it looks great. I haven’t had any problems at all. I would rate them an A.”

“They replaced the siding we lost in the storm. The quality of their work was top-notch. They were very helpful, courteous, and kind. I would give them an A+.”

“Shiner Roofing did a fantastic job. Their salesman showed us the most thorough quote we’d received. Honestly, I’ve used various contractors for house stuff over the past six months, and Shiner has been—hands down—the best one. I’d give them a solid A.”

“They did a great job. They put all new siding. I have a 101-year-old house, and they took all the aluminum siding that must've been up from between 50 to 80 years ago, and they replaced it. I wanted a different kind of thing—black siding around these windows—and they did that. They were great. The workers were courteous and professional—quality stuff. I just thought it was the best experience. I would, 100 percent, recommend them to someone else, and I'll go ahead and give them an A+ grade. They were great.”

“Shiner Roofing did well. They put up all new siding on my entire house. The timing, from that initial call to the completion of the job, was good. This was the first time I used Shiner Roofing, and I would use them again. The demeanor of the technicians was very good, and they did a good job with the cleanup. I'd give them an A.”

“I had the siding redone by Shiner Roofing, and they just did some undersiding in February that I didn't have done before. Then, a year ago, they finished all my siding. Everything is good with it—no problems.”

“For siding and roofing, I have used Shiner Roofing. They did siding, shutters, and the roof. I'm very happy with them, and I have recommended them to several people already. Actually, I used them ten years ago, and I used them again just recently.”

“They get an A. I have no problem with Shiner at all. They came and did a lot of things that the people didn't do when I first put on siding and shutters and stuff. After one of the storms, they put back on some of the siding that came off, and they put my fancy roof on. I was positively satisfied with the quality of work. Everything they do is correct.”

“They didn't do a great deal of work, but what they did was done quickly, on time, and the way they said they would do it—it was just great. It was on a rental house. They took care of some siding about a year and a half ago, I think. It was fine as far as I know, though I haven't inspected it recently. Their customer service was very good, too—just being on time and doing what they say they're going to do makes them stand out these days. I would say they're an A+.”

“Shiner did a lot of work for me. I've had my woodwork covered with aluminum, shutters placed on my house, an attic fan installed in the ceiling of the attic, windows installed—I think that's about it. My experience with them has been satisfactory. I have called them, and they come as they said they would come. They never change the prices on me. We've had a policy where you paid a certain amount down, and then you paid the balance. It always worked out as we contracted—no problems. We don't have a contract with them, but for any job that I've had for them to do—whatever the contract was for that job—they lived up to their part without me having any problem. I would definitely recommend this company to someone else. I would rate them an A. The quality of their work is absolutely wonderful.”

“Shiner Roofing did some work. It was OK; I don't have any qualms about it. They just put 15 inches of insulation in our attic for us. I think it was relatively good, and I would recommend them to anybody else who wants some work done. I would say they're an A because they did everything I asked them to do.”

“I'm happy. I think they did a pretty good job on my siding. My mother did complain on my behalf a little bit, because she thought they didn't clean up the metal or whatever debris—little pieces here and there. I guess she was afraid that it might get caught up in the lawn mower, or the dog might cut his foot on it or something. But anyway, I'm very pleased with the siding. They came out and sent a couple of guys out, and they went through the yard and picked up pretty much everything they could find. Since then, I've only found two pieces, and it's just because they're so little, and they said a magnet doesn't work because it's aluminum, so if you don't see it, and it's in the grass, what are you going to do? I'm very pleased with the siding, the color, and everything I picked out. I think they did a good job, and I'd use them again. As a matter of fact, I called them because I have another piece of property, and I wanted to get some insulation done in the attic. I'll give them an A+.”

“We just had siding done by Shiner, and it was excellent. They did a minor screw-up: they forgot to hang shutters on the back of the house. They bought one set too few, so we called and said, 'Hey, you forgot the shutter on the back,' and they immediately came out. They said, 'Yeah, you were charged for that—it's in your work order,' and then they made it right. They were very good.”