Exterior Medics, Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Exterior Medics, Inc. has received 4.5 out of 5 stars based on 72 customer surveys conducted through GuildQuality.
5
58
4
5
3
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1
5
6th year as a Best Pick Call

Company Message Regarding COVID-19

Read about the actions we are taking to maintain health, safety, and business operations:
Actions to maintain normalcy:
- we are working quickly to promote no face-to-face appointments
- assessments and work are done from the outside with no reason to enter the home
- video calls to discuss findings with client

Precautions for safety and health:
- cleaning frequently touched surfaces including work trucks, electronic devices, and any presentation materials and samples that have been brought into a client's home
- washing hands based on proper CDC hand washing technique
- avoiding shaking hands
- monitoring employee health, including asking any employee that arrives sick to go home and having employees notify the company immediately if they or anyone in their home tests positive or comes in contact with anyone who has tested positive for COVID-19
- following CDC traveler recommendations
- having clients share if they are experiencing symptoms and rescheduling those appointments for a more appropriate time
- using cutting edge technology and advanced tools to limit face-to-face interaction while still providing clients with the level of communication and professionalism they deserve
"We pledge to service our clients with honest and thorough needs assessments tailored to each home's unique requirements. Through experience, industry-leading knowledge, superior building practices, and stellar customer service, Exterior Medics is committed to restoring faith in the home improvement industry."

Mark Watson & Joe LeVecchi | Co-owners
Company Information
Services Offered
Exterior Medics, Inc., installs and repairs vinyl, fiber cement, cedar, and wood siding in a variety of colors and textures; repairs and replaces gutters, chimneys, and all types of roof systems; and offers window and door replacement and masonry services.
Warranty
Exterior Medics honors manufacturers' warranties and provides a full lifetime workmanship warranty on all new installations.
Company History
The company started in 2008.
Distinctions
Exterior Medics is a GAF Master Elite Roofer and a James Hardie Preferred Contractor. The company holds a contractor's license in Washington DC, Virginia, and Maryland. Exterior Medics was named a 2020 and 2021 NARI Contractor of the Year and appeared on the 2020 Inc. 5000 list of America's Fastest Growing Companies, the 2020 Qualified Remodelers Top 500 list, and the 2020 Roofing Contractor Top 100 Roofing Contractors list.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
7540 Accotink Park Road
Springfield, VA 22150
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705121264

Compiled Score:

Exterior Medics, Inc. has received 4.5 out of 5 stars based on 72 customer surveys conducted through GuildQuality.
5
58
4
5
3
2
2
2
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
07/30/2021

“I already posted a recognition on the company's website, but my project was done several months ago so I can't recall the name now.”

Review by
07/02/2021

No review comments provided

Review by
07/01/2021

No review comments provided

Review by
07/01/2021

“I am pleased to say that Mr. Julien Freville solved each problem with integrity and professionalism. He is a pleasure to work with and very knowledgeable.”

Review by
05/18/2021

No review comments provided

Review by
05/17/2021

“They identified an area of rotted wood as they were replacing siding, and they were able to quickly fix that out of their price.”

Review by
05/15/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/08/2021

“Sales and foreman were top notch!”

Review by
05/08/2021

No review comments provided

Review by
05/06/2021

No review comments provided

Review by
05/05/2021

“The overall project turned out great, and we're very happy with it. Overall, it turned out really well. We're pleased with the product.”

Review by
05/05/2021

“The salesperson and project manager did a good job on the project and the crew was courteous and did a good job with minimum distraction for us.”

Review by
05/05/2021

“They were very professional, timely, and checked their work. Everything was great.”

Review by
05/05/2021

“They did a great job.”

Review by
05/05/2021

“They defiantly met my expectations, the siding looked great, and it still does 15 months later.”

Review by
05/04/2021

“Julian is the best! And work team was great and project managers all very helpful and communicative”

Review by
05/03/2021

No review comments provided

Review by
05/03/2021

No review comments provided

Review by
05/03/2021

No review comments provided

Review by
05/03/2021

No review comments provided

Review by
05/03/2021

“Josh was very professional and very thorough in his assessment of my home exterior. He provided a very detailed explanation and recommended only work that was needed.”

Review by
05/03/2021

“Overall great service!”

Review by
05/03/2021

“My house looks great. No more leak and excellent paint job.”

Review by
05/03/2021

“Inconsistent work and a headache to get them to do it right. Still unsatisfied with a lot of the finishing work.”

Review by
03/09/2021

“I have already been asked by several neighbors who did the siding and windows and I recommended Exterior Medics to neighbors and will certainly recommend Exterior Medics to friends.”

Review by
02/20/2021

“Arash was our project manager and he was very patient with us. We gave him a little bit of a hard time and he stayed professional and took the time to explain everything. Ben was our sales rep and he was very good with his communication skills.”

Review by
02/08/2021

No review comments provided

Review by
12/30/2020

“Gabriella, Lexi, and Melany all did an exceptional job.”

Review by
12/30/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/22/2020

“The installers were very organized, quiet, and so nice. We were very happy with them and the work they did.”

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

“All”

Review by
12/14/2020

“Exterior Medics' customer service exceeded my expectations.”

Review by
12/14/2020

“I would like to recognize the guy who did the estimate, Chris, for his exceptional service.”

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

“I would like to recognize the person who came out to fix a few things for exceptional service, I don't remember his name. He was very professional.”

Review by
12/14/2020

“The vinyl siding looks so pretty. I love it!”

Review by
12/13/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“The work crew was exceptional.”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“Joe and Mark always lead successful projects. Gabby was always a key communication figure. The whole team is pretty standout.”

Review by
12/11/2020

“I had trouble providing the matching paint color. Exterior Medics made every attempt to match the paint color, including taking samples out to the paint store to get a color match.”

Review by
12/11/2020

“Ben Franceshi did a great job for us. Very professional. Very polite. Very knowledgable.”

Review by
12/11/2020

“You set a high bar for yourself with the first project you did for me, and maintained it though this project.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

“Our first experience was with Josh Bond who took the time to spend time in our attic finding the source of a leak. Two other vendors didn't do this. He was very pleasant to deal with and very professional.”

Review by
09/26/2019

“Their workmanship was great.”

Review by
09/26/2019

“I was most satisfied with the estimate and sales experience, as well as the quality.”

Review by
09/26/2019

“The salesman was incredible. He brought a drone out with him. He was incredibly knowledgeable and responsive. He was very down to earth and was able to paint things in a picture that we could understand.”

Review by
09/19/2019

“Roof hasn't leaked since the second installation.”

Review by
09/19/2019

No review comments provided

Review by
09/17/2019

“Refer to the previous comments.”

Review by
09/16/2019

“I liked Luke, my salesperson. He is responsive and straightforward.”

Review by
09/16/2019

“They were all really good.”

Review by
09/16/2019

“D.J. and Steve did a great job. The work crew was very professional.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Salesman was technically knowledgeable and proposed a good solution to our leaking skylight issue.”

Review by
09/14/2019

“Some of the workers were extremely knowledgeable and skilled.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Never. They did not earn our trust and I cannot recommend them.”

Review by
03/20/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
07/12/2018

“I was most satisfied with the timelines of the job completion.”

Review by
07/06/2018

“They were all good!”

Review by
06/29/2018

“It was a complex project, and they did a good job of paying attention to or assessing the work in all the areas of the project.”

Review by
06/28/2018

“Knowledge of work required and available products.”

Review by
06/26/2018

“I have already recommended Exterior Medics to others.”

Review by
06/26/2018

“I would recognize the estimator and the person who set up the job for exceptional service. He was excellent. He took a lot of time to explain the process and he was very thorough.”

Review by
06/26/2018

“I feel that the company exceeded my expectations in terms of the quality of work. The project was done very nicely.”

Review by
06/19/2018

“Tom Green and PJ were both great to work with.”

Review by
06/18/2018

No review comments provided

Review by
06/18/2018

No review comments provided

Review by
06/15/2018

“Everything met expectations, they did what they said they'd do.”

Review by
06/15/2018

“Well all of them met my expectations.”

Review by
06/15/2018

“The company completed both roofing and siding for us.”

Review by
06/14/2018

“Julie was extremely helpful & professional. I had to have for the first job bent siding on the roof replaced, was shown photos. For the 2 Nd project on the roof, I was out of town, my son in law Doug, contacted Julie & it worked out well. I was really pleased. I would definitely recommend Exterior Medics. If & when my roof needs replacing, will call on your firm to do the job.”

Review by
06/13/2018

“The technician who took care of our repairs (whose name I do not have at hand). He was excellent.”

Review by
06/13/2018

“The quality of workmanship was excellent. The house looks great.”

Review by
06/01/2018

“This is a very professional company. Very responsive. Employees are friendly and seem to enjoy working and take pride in their workmanship.”

Review by
06/01/2018

“If you didn't know something the salesperson would consult the owners and they were quick to respond with any questions or concerns.”

Review by
06/01/2018

“While I understand that they have other customers, they will go weeks without responding to calls or emails. And they promised to work with my insurance but have barely made any effort to reach out to them. I've had them as my contractor for 1.5 months and exterior medics has send two copies of the same email to Allstate.”

Review by
09/07/2017

“It was very good, very, very good. The fella explained everything to me, and the work was perfect. I can't give them nothing but good reviews. I had a roof put on. I had my siding put on. I had them come back and do it because they did such a good job. I'd give them an A overall. I wouldn't have had them to come back if they did poor work. They were on time. They finished. They didn't linger. They cleaned up afterward, and they protected my shrubbery, my flowers in the flower bed, and everything. I would recommend them. They're very good.”

Review by
09/07/2017

“We were very happy with Exterior Medics. There was a little concern when they were finished, and they were very good about something that we noticed. They asked us to double check what we thought before we made our payment. They were very thorough about making sure that we were happy and that we were OK with it. They were very thorough and detailed. It was new siding. Overall, they deserve an A.”

Review by
09/07/2017

“They had good communication. I've actually had them do two things. My son shot an arrow through the side of my siding, so they replaced the panel, but they also did some work on parts of the roof after a hailstorm. They didn't actually replace shingles, but they did other cosmetic-y type things up there. I'd grade them A+.”

Review by
09/07/2017

“They were very professional and thorough and timely and streamlined. There wasn't a lot of back and forth. It was very hands-off from my point of view of what I had to do as a customer. They replaced the siding that has cracked. They earned an A+.”

Review by
09/07/2017

“They were just extremely professional. They were timely. They really did their work to an exceptional quality that we were expecting of them. They did roofing work. They get an A for sure. I would absolutely recommend them to a friend.”

Review by
09/07/2017

“They communicated with me and helped me solve any problems that were unique to the property. They did roofing and siding work. I’d rate them A+.”

Review by
09/07/2017

“The person who actually looks at the initial work and writes up the estimate does not communicate with the people that actually do the work. They don't really have complete instructions, so that was the main problem. If I had to do that again, I would have recorded my session with the individual who came out to do the estimate to then make sure that we discussed all these aspects so that when they come and do the work they don't say, 'Oh, well we didn't know about that.' They did siding work. It was a repair. I'd give them a B- overall.”

Review by
09/05/2017

“They were wonderful. They were just very honest. We deal with a lot of contractors in this area. I had a hard time finding a contractor that would just give it to me straight, and they did. They didn't try to sell me on more than I needed. They did some soffit work on some of the soffit and fascia that was off. I'd give them an A+, and I would recommend them to just about anybody. The work turned out well. They arrived on time, and the work didn't take longer than they said. It was good.”

Review by
09/05/2017

“I've worked with Exterior Medics before. They did my roof and my siding. It was a very positive experience. They do quality work. They deliver stuff on time, and they're very professional in the way that they conduct business. They make sure everything's cleaned up after they're done, and they make sure that everything's done to a high standard. I'd give them an A+.”

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