Exterior Medics, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Exterior Medics, Inc. has received 4.6 out of 5 stars based on 79 customer surveys.
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3rd year as a Best Pick Call
"We pledge to service our clients with honest and thorough needs assessments tailored to each home's unique requirements. Through experience, industry-leading knowledge, superior building practices, and stellar customer service, Exterior Medics is committed to restoring faith in the home improvement industry."

Mark Watson & Joe LeVecchi | Co-owners
Company Information
Services Offered
Exterior Medics, Inc., installs and repairs vinyl, fiber cement, cedar, and wood siding in a variety of colors and textures. The company also repairs and replaces gutters, chimneys, and all types of roof systems in addition to offering window and door replacement and masonry services.
Warranty
Exterior Medics honors manufacturers' warranties and provides a full lifetime workmanship warranty on all new installations.
Company History
The company was founded in 2007.
Distinctions
Exterior Medics is a Mastic Preferred Contractor and holds a Maryland Home Improvement Commission license. The company won Remodeling's 2014 Big 50 award and a 2014 Chrysalis Award in addition to being recognized as a 2013 and 2014 Qualified Remodeler Top 500 and a 2014 NARI Finalist Award Winner for Metro DC.
Licenses
#2705121264
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

Exterior Medics, Inc. has received 4.6 out of 5 stars based on 79 customer surveys.
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54
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/07/2017

“It was very good, very, very good. The fella explained everything to me, and the work was perfect. I can't give them nothing but good reviews. I had a roof put on. I had my siding put on. I had them come back and do it because they did such a good job. I'd give them an A overall. I wouldn't have had them to come back if they did poor work. They were on time. They finished. They didn't linger. They cleaned up afterward, and they protected my shrubbery, my flowers in the flower bed, and everything. I would recommend them. They're very good.”

Review by
09/07/2017

“The person who actually looks at the initial work and writes up the estimate does not communicate with the people that actually do the work. They don't really have complete instructions, so that was the main problem. If I had to do that again, I would have recorded my session with the individual who came out to do the estimate to then make sure that we discussed all these aspects so that when they come and do the work they don't say, 'Oh, well we didn't know about that.' They did siding work. It was a repair. I'd give them a B- overall.”

Review by
09/07/2017

“We were very happy with Exterior Medics. There was a little concern when they were finished, and they were very good about something that we noticed. They asked us to double check what we thought before we made our payment. They were very thorough about making sure that we were happy and that we were OK with it. They were very thorough and detailed. It was new siding. Overall, they deserve an A.”

Review by
09/07/2017

“They had good communication. I've actually had them do two things. My son shot an arrow through the side of my siding, so they replaced the panel, but they also did some work on parts of the roof after a hailstorm. They didn't actually replace shingles, but they did other cosmetic-y type things up there. I'd grade them A+.”

Review by
09/07/2017

“They were very professional and thorough and timely and streamlined. There wasn't a lot of back and forth. It was very hands-off from my point of view of what I had to do as a customer. They replaced the siding that has cracked. They earned an A+.”

Review by
09/07/2017

“They were just extremely professional. They were timely. They really did their work to an exceptional quality that we were expecting of them. They did roofing work. They get an A for sure. I would absolutely recommend them to a friend.”

Review by
09/07/2017

“They communicated with me and helped me solve any problems that were unique to the property. They did roofing and siding work. I’d rate them A+.”

Review by
09/05/2017

“The work itself was positive. It was insurance coverage, and that end of it wasn't good. They did siding work for me. I'd grade them B. They didn't leave anything behind.”

Review by
09/05/2017

“They were professional, timely. They cleaned up, did great work. They did some caulking and exterior, and they replaced some siding for me. I’d rate them A+ for the overall experience.”

Review by
09/05/2017

“They were great. They were awesome. They've done a couple different jobs for Mr. Boyce. It wasn't actually my property, but I'm his assistant, so I set it all up. They've done a couple different things, new roof, replaced some siding issues we had—fantastic, nothing but good things to say. Overall, I would give them an A+.”

Review by
09/05/2017

“I've worked with Exterior Medics before. They did my roof and my siding. It was a very positive experience. They do quality work. They deliver stuff on time, and they're very professional in the way that they conduct business. They make sure everything's cleaned up after they're done, and they make sure that everything's done to a high standard. I'd give them an A+.”

Review by
09/05/2017

“They were wonderful. They were just very honest. We deal with a lot of contractors in this area. I had a hard time finding a contractor that would just give it to me straight, and they did. They didn't try to sell me on more than I needed. They did some soffit work on some of the soffit and fascia that was off. I'd give them an A+, and I would recommend them to just about anybody. The work turned out well. They arrived on time, and the work didn't take longer than they said. It was good.”

Review by
09/05/2017

“I was fine with them. I don't have anything negative to say. They came. They did the job. They were on time. They charged me what they said they were going to charge me. If anything, when I priced a simpler job later on, they came in much higher than other companies that I checked with. It wouldn't be the case of—maybe on the service side I wouldn't hire them again. I just think in terms of price, they come in a little high. They were just painting my siding. I'd give them a B.”

Review by
09/05/2017

“Most things they took to pretty promptly. They did a good job. We get a lot of compliments on the work they did. I think they couldn't help things like rain or bad weather. They can't work on those days. Otherwise, they did a pretty good job. They did the exterior of our house, which used to be stucco. They took off all the stucco, and they put up hardy plank and stone in the front. Overall, I would give them an A. I dealt with different people, and some people were really, really good. It was one guy, and he came over to our house several times, brought samples. When I called him, he met us places to look at things. He was really on it. There were weather issues, so we started the project a couple of weeks later than we planned, but once we started it, everything was fine. I think at first they left things behind, but we called them, and they came right over and picked it up. I'd recommend them.”

Review by
09/05/2017

“The cost of work was good. They fixed some siding that I had. I'd give them a B. They knew what they were doing.”

Review by
09/05/2017

“They were just really nice. They did siding work. I'd give them an A+. I'd definitely recommend them.”

Review by
08/29/2017

“I thought they did a really great job. They did it all in one day. They had to come back and finish one thing, but that's no big deal. They kind of destroyed it, and they didn't do a good job following up with me on it, and basically never did anything about it. I have a lot of places with pieces of siding near the roof where the old flashing was that got pulled off. I had to have somebody else come out and fix it. I wouldn't have minded paying them extra to fix it, because that kind of stuff happens, but nobody pointed it out to me, and nobody talked me through anything, so I'm a little bit disappointed by that afterward. Leading up to it, everything was easy, and they were very quick and efficient. I'd give them a B+ overall.”

Review by
08/29/2017

“Great communication, courteous team, always cleaned up at the end of the day. They came and worked a pretty much full board every day, and the workmanship was good. They did total re-siding and windows and doors. They didn't just pop out and replace the windows. We had to enlarge in most of the spaces because we wanted bigger windows. I'd definitely grade them A.”

Review by
08/29/2017

“They did good work and did what they said they were going to do. They were on time. They replaced some siding. I've been satisfied. They get an A.”

Review by
08/04/2016

“We'd gone back and forth a little while, and I ended up talking to two different representatives. There was about six months before lining up the project. In that time, the first representative had actually left the company, and I was really impressed with the way they handled that. Then, when it came to actually executing the project, the team that they sent out didn't speak a whole lot of English. They were really good about getting a translator, though, lining that up, conveying to the team what it was I needed done on the phone, and then getting somebody out there to follow up later. So I was really impressed with the professionalism. I'd say they’re a solid B, probably B+.”

Review by
08/04/2016

“I have no complaints.”

Review by
07/28/2016

“I needed some siding repaired on my house, and I contracted with Exterior Medics to do the job. They were professional and courteous, got the job done quickly at a reasonable price, matched the siding color perfectly even though my siding was 17 years old, and they were excellent at communication. I would definitely use them again. I also appreciated that they were willing to do a small job. Many companies wouldn't bother with a job as small as this one was.”

Review by
07/27/2016

“It was OK. They did some siding work. There were different issues that came up that made the experience more of a B+ overall. They never got back with me in regards to the warping of the siding.”

Review by
07/27/2016

“They  repaired some siding. I thought that they were professional. I thought the price was really good. They were creative in their approach to the problem, and they were on time. They got it done when they said they were going to get it done. It's an A+ grade from me.”

Review by
07/27/2016

“I had a positive experience.”

Review by
07/27/2016

“Maybe I'd use them again.”

Review by
07/26/2016

“It was fine. They had to replace a little piece of siding. They were personable.”

Review by
07/26/2016

“They  did the siding. It was clean. They were punctual and very courteous.”

Review by
07/26/2016

“They put some new shingles on the front of my house. They were very thorough, they made sure I was satisfied with what they'd done, and they took great pains to keep me happy. I would have to say they’re a B, though, because they put up the wrong stuff at first. They had to come back and tear that all down and put up the correct stuff.”

Review by
07/26/2016

“It  was a positive experience. Exterior Medics did some siding work for me. They were professional, and they did a good job. Overall it was A-.”

Review by
08/27/2015

“Exterior Medics was very timely and very professional. The place looks great; they did everything they said they were going to do, and they did it perfectly. They did fascia, soffit, and some shutters for me. They deserve an A+.”

Review by
08/27/2015

“They did a good job estimating, they came on time, they did the work that they were expected to, and they cleaned up on their way out the door. They did some siding work, and they did some roofing work. They're an A+ service—they were that good.”

Review by
08/27/2015

“They were prompt, and the guy that came out to do the survey was very thorough. He's well versed in housing issues. They did gutters, siding, and roofing. If a friend asked me about Exterior Medics, I'd say that they're a very good company, and I'd definitely recommend them. They deserve an A+.”

Review by
08/27/2015

“I liked the professionalism, I liked the fact that even though my house is so old and they had to do extra work to make my gutters work, they fixed it and didn't charge me anything extra. They were always on time. If they couldn't come because of the weather, they would call. They were very professional, and they did an excellent job. They put up fascia boards and new gutters, and they rebuilt out around my bay windows. I found them through a friend. They deserve an A+.”

Review by
08/27/2015

“They were very good in the planning and scheduling of the activities, and the follow-though on getting the work done was just as expected, so they were very good. It was some roofing repair and some siding repair—that was the bulk of it. There were a couple of other little things. They cleaned up after themselves, and it looked great. I'm the president of our HOA, and I asked our management company if they had any recommendations of vendors that could do home repairs. They gave us two. I called them both, and Exterior Medics was very proactive with following up, getting the quote, and getting it set up. I'd give their service an A+.”

Review by
08/27/2015

“They did a lot of work. I'd say my experience was mixed. I think they were technically proficient. They lacked internal and external communication. They lacked in communication amongst themselves and between themselves and their clients, namely me. They needed to be more on top of things and more easily accessible. When they were here, they needed to explain to me what was happening as it was happening because I made a point of being here. They needed to communicate amongst themselves when we determined what kind of paint we were going to use, they needed to follow through on that. It required a lot of my time to straighten it out. They did quite a range of things: roofing, siding, painting, and masonry work. I think they should get a B.”

Review by
08/27/2015

“I have to say that the experience in the beginning was not really great. The reason was that they punched a hole in the new HVAC system line. What happened was, they just taped it up and they did not report to me that it was damaged. After two months, I noticed the unit had issues. It was brand new, just installed in January, so I knew it shouldn't happen. The technician stopped by and opened it up, and told me that they just taped it up. If they told me about it, I could understand, but the siding workers just used tape to tape it up. I contacted the company, the siding company, and after that point, they did a good job following up and paid the HVAC technician to fix it. So I don't think I had a bad experience after that point because they did pay for it and took full responsibility, but I think that issue I had is the siding worker who did this project in the beginning, they shouldn't hide the accident. They should have just told me about the damage, and I would understand as long as they took care of it. What happened was, I think I'm lucky. I have no tenant living in my unit after they finished the siding. If I had a tenant using the unit, there would be a different story because my tenant could really argue with me because the fluid coming out of the HVAC unit could be bad. That's what I've got to say. They did all of my projects. The area they damaged was siding. The roof and gutters were great. The only issue is siding. I'd rate the company with a B-.”

Review by
08/27/2015

“The salesman that came, Josh, was very polite. He was very thorough. He was very knowledgeable, and he explained in detail what was going to be done and how it needed to be done. Interestingly, he shared with me the county code for that particular roof. It was not slanted well enough, so you couldn't reshingle it by law. Yet other people who came to give me an estimate were going to slap in new skylights and reshingle it, which would have ended up leaking at some point in time because the roof is so shallow that the water wouldn't roll off. I actually looked at the county code. I looked it up to make sure Josh was telling the truth, and he was. The bottom line is that he was honest, thorough, and detailed. Then, he asked if anything else needed to be done, and I said, 'I need some brick work done.' He said, 'We have a master mason.' Had he not asked that question, I would have just called up a master mason, but they did all that stuff. I liked his presentation and how thorough he was. He took his time with me, and he answered questions. They did great work. They did repointing of the brickwork around the house but not the chimney, and they replaced skylights on my porch roof and essentially put a new roof on. They couldn't put shingles, so they had to put on a plastic PVC roof that was according to code. I would give them an A+.”

Review by
08/25/2015

“The people from Exterior Medics were great. They replaced some siding that had come off the roofline of my house, they replaced the roof, they tuck-pointed my chimney, and they fixed the wood rot on the front of the house. My experience was positive because they came and did the work very quickly. There was no mess left behind or any problems with any of the work. They did a great job—A.”

Review by
08/25/2015

“Exterior Medics did great work. We had to have some siding redone. It was a few years ago now. We had some wood uprights that needed to be repaired or replaced. We used them on the recommendation of a neighbor who is an architect and had some familiarity with them, and they did the job. I'll give them an A.”

Review by
08/25/2015

“I had a very good experience with Exterior Medics. They were great. They did some roof repair, they replaced all the siding on the back of the house, and they did some framework around some of the windows. Basically, a leaky roof was the problem, and they did a thorough fix of it. They were very professional. They were timely. It took them a little time to get to the job, but ultimately, they made sure the job was done correctly, and they were a pleasure to work with. I think I called three different companies. Two of them responded and came by with estimates, and I chose Exterior Medics because of the personal service and professionalism of the person who came by. I'd give them an A.”

Review by
08/25/2015

“They did a complete siding replacement on our house. They were on time, and they cleaned up the entire area. The work looks very good. I heard about them through the siding manufacturer as one of the preferred companies in the area. We were required to use a specific manufacturer of siding. They get an A from me.”

Review by
08/25/2015

“They were fine, very good. It was quite a while ago. They did quality work. We needed some repair work on the house. It wasn't the roof or the siding. It was some trim work. I first heard about them through Home Advisor. I'd give them an A.”

Review by
08/25/2015

“It was a good experience. They fixed siding on my house, and I'd give them an A. Everything was very positive with those guys.”

Review by
07/23/2014

“They removed the deck covering, replaced the subfloor, installed a Deck-Rite membrane, and replaced concrete panels and baseboards. Very customer service focused.”

Review by
07/23/2014

“They repaired a leaking exterior window and replaced siding in another location. They did quality work at an affordable price. The employees were professional.”

Review by
07/23/2014

“I received an overpriced quote for reattaching siding. They charged my credit card, and I had to jump through hoops for a refund.”

Review by
07/23/2014

“Exterior Medics did both roofing and siding. The work was very high quality—I would rate them as an A, and I’d recommend them.”

Review by
07/23/2014

“We had a full roof replacement, full gutter replacement ,and new soffits. The quality of the work was great and the sales process was good, but the administrative and scheduling side of the experience was horrible.”

Review by
07/23/2014

“Replaced the gutters, facia board, and repaired small holes in roof. It was positive from the first time I called to schedule an estimate. The call taker was friendly and helpful, and I had an estimate within the week. The work was done quickly and was well done.”

Review by
07/23/2014

“They did a roof repair five years ago, and they did siding work for us this time—we chose them because they’d done the roof. I'd give them an A grade, and I would recommend them.”

Review by
07/23/2014

“Replaced soffit at the top of the roof. They arrived on time, did the job quickly, were polite, and it seems to be a good job. We found them in the Arlington Best Services book.”

Review by
07/23/2014

“They evaluated a leak that had been causing damage to the dining room ceiling and determined it was from the siding of the house. They replaced the layer of insulation and protection. They did not oversell. The work was done promptly, and they cleaned up afterwards with no sign that they had ever been there.”

Review by
07/23/2014

“Exterior Medics did a little bit of everything—they did some roofing, some siding, and some structural work. I was very happy with their service. They were timely and responsive and had a good, quality product. I'd give them an A-, and I would recommend them—actually, my neighbors have used them.”

Review by
07/23/2014

“They replaced damaged siding and roof tiles due to a recent storm. Friendly and open attitude, came across as very professional and oriented to needs of the customer. Did not try to sell extra or unwanted services. Completed work in a timely manner, and work was done according to contract.”

Review by
07/23/2014

“Exterior Medics did a good job. They didn't do anything with the roof. They did siding, brickwork and then they put in a gutter. We got a referral from my sister-in-law who used them and that's why we chose them. I would also refer them to a neighbor or friend. I would give them an A.”

Review by
07/23/2014

“We had some like custom work that needed to be done and those guys took care of it and it looks just liked the rest of the house. They did some work on some siding. That was my first time using them. I'd give them an A. I would recommend them and I would use them again.”

Review by
07/23/2014

“They did a new roof system: replaced some rotted boards/substrate, installed a partition wall between my roof and my attached neighbor's roof, new roof system, new gutters. They worked with me to make sure I was completely happy. They were on time, and they finished when they said they would. Everyone was professional. They were very helpful with a difficult neighbor the whole time.”

Review by
07/23/2014

“We had a tree branch come down and put a hole in our siding and they came out and replaced it. That was my first time using them. The gentleman that came out, he took the time to explain what they were going to do and then gave me a quote and then the scheduling was easy and the gentleman that came out and fixed it was very, just very friendly company. I would give them an A+.”

Review by
07/23/2014

“We have used Exterior Medics. We had a siding contract that went through and, there was a lack of communication about the whole project. After the work was done, there were still two or three times when I ended up in the area doing inspections and found very shoddy work. After fixing it two or three times, they finally ended up getting it to a standard that I felt was worth paying for. We actually just replaced our roof, and we made sure not to go with them. I'd probably give them a C- or a D+.”

Review by
07/23/2014

“They put on new gutters and a new chimney cap and did siding repair. Their sales and pricing response were good. The crew had to come out to fix workmanship that wasn’t high quality and to add a drip edge to the gutters that I had specifically requested. They did fix the mistakes and were responsive in doing so, but it was the second time around. The cleanup after project was subpar. I am not sure I would recommend to others; if I do, it will be with a warning. I found them through a neighbor.”

Review by
07/23/2014

“Exterior Medics came to our house to diagnose leaks in our windows. We believed they needed to be caulked, and Exterior Medics caulked them. They used bright white caulk that clearly stood out, especially on the front wood areas under our windows. Several weeks later, our windows leaked again. We called Exterior Medics, and they agreed to come out to look at the work under their warranty policy. This time, their assessor actually got out his ladder and inspected our windows and siding. When we pointed out an area in the back that we didn't think Exterior Medics caulked, because that area leaked and it wasn't covered in bright white caulk, the assessor denied that Exterior Medics had missed any spots and then said he would send us a proposal to fix what was wrong. The proposal was for thousands of dollars and pointed out multiple potential areas—including the need to repoint some of our brickwork—that could be leaking but were not addressed by the first person who was sent to our house. Clearly, we didn't understand why the first assessor who came to our house didn't do a complete inspection and proposal from the beginning. We had to make multiple telephone calls to Exterior Medics in order to try to discuss these issues with them. It was extremely difficult to get the right people on the phone. In the end, we just decided to give up, not deal with this company again, and never recommend them to our friends and neighbors. It was not a positive experience.”

Review by
07/23/2014

“Exterior Medics replaced rotten wood around the exterior parts of four windows, replaced rotten wood on the fascia and wake and return boards, replaced the soffits, replaced the gutter, and installed a new ridge vent. Due to poor work quality by the first crew on the fascia, wake, and return boards, another EM crew had to fix these boards. I have mixed feelings about Exterior Medics. The sales person, Iani, was fabulous—he helped fix the problem and provide solutions to the crew's work. The first EM crew that came out to my house did a poor job with the fascia, wake, and return boards. Then, the crew that came out to replace the gutter left gutter parts and nails in my yard. They also didn't complete the installation of one of the gutters—my friend end up taking care of that for me. The second EM crew that came out to repair the poor job performed by the first crew did a great job, but they had to use cladding to solve the problem. This whole process is why I have mixed feelings about EM. Their saving grace was the salesperson who really helped me.”

Review by
07/23/2014

“We didn't have any issues with them with the siding work that they did. We didn't like the subcontractor, painter that they sent us. Exterior came back and redid everything, so ultimately it was pretty good. We were pretty surprised. They just ripped down all the work and just did it all over. They were not kidding about 100% satisfaction. They just would keep doing it over again and again. This was my first time using them. I would definitely use them again. I wouldn't use that particular painter, but I would definitely use them. I'd give them an A, maybe not an A+ because that would mean there were no problems, but I would probably still give them an A. It was kind of amazing how dedicated they were to fixing everything no matter how many times they had to do it.”

Review by
07/23/2014

“They did a complete reroofing together with fixing two chimneys and a partial siding job with eight new windows. Overall, we liked the outcome of the project (although we are still in the wrap-up phase). I knew we had various phases to go through, including several subs, but I would have appreciated having a little more hands-on management and a personal point of contact. The person who quoted and sold the job, Tom, handed it off to Rebecca, who maintained occasional contact over six months. It would have been good to have met face-to-face at least once and to have had regular project updates given the size of the job and dollars we spent. There were a couple times I felt I had to reinitiate contact to keep things on track.”

Review by
07/23/2014

“They did some siding repair. The quality of work was an A. I would say the service was probably a B-. They were very prompt to come out and give me a quote. Then there was all these layers of now we're going to send our paperwork back and you'll get a formal estimate. Then I got the formal estimate and I had to wait another couple of weeks until they could tell when they were putting me in the schedule. Once I was in the schedule, I had to wait more weeks until they could tell me when they were coming out. I found that whole process to be very time consuming. I would give them a B.”

Review by
07/23/2014

“The company repaired some damaged siding lengths for us. The sales person was very helpful and explained everything to us after a concise examination of the problem areas. The work crew were also very helpful and explained to us things that were not explained earlier, due to them being hidden behind the siding. It was difficult to find a company that would repair our damaged siding because it was not a very large job, Exterior Medics took the job without concern and did a very good job. A little bit pricey, but was worth the customer service and quality of the work.”

Review by
01/06/2014

“The whole process—from the representative coming out and talking about their services to the presentation he gave on what they do and the proposal that they put together—was very professional. They put on a new roof and siding, and they did some chimney repairs. The work was done on time and as they promised. Everything looks beautiful. Everything lined up like it’s supposed to with the siding; the seams seem tight. The cleanup was excellent—they got everything. We found a couple of nails here and there, but for the most part, it was very clean. I would give Exterior Medics an A+ grade.”

Review by
12/30/2013

“I had a so-so experience with Exterior Medics. I would not say it was very good and I did like it. Their work was OK, but their office job conducted behavior was far below. They lack basic ethics of the business. It was very difficult to communicate with them. They have no sense of doing business with the customer. I mean there was nothing great because that was done by some company who was doing everywhere the professional work and the stuff I choose was very good because I chose it. I paid for that. Whatever was supposed to be done by them. I was not very happy. I called the company also. I don't think they bother about these things because I told them they need to improve. I personally feel that my three daughters were ready to get work done from them for about $50,000 and finally we left it because I was not happy with their conduct. I have e-mailed their president and owner. I don't think he was also pushed. They did my roofing. I was to get my siding also, but then we cancelled that. I selected them because one of their reps approached me to have the job done and I started off with him and he was very fine until I did not sign the contract. And as I saw in the contract everything, it was so hard, so difficult to get to that man and I will keep calling him but he won't answer. I would give them a grade of B. I would not recommend them to others.”

Review by
12/30/2013

“Exterior Medics was fine. I thought they were expensive, and I'm still not sure whether the problem is fixed. I had them come out to repair a leak on the roof and chimney. I'm afraid I may still be seeing the leak. We haven't had the kind of precipitation that causes it totally, but I think the leak still may exist. It's in the same spot. Basically, they took the siding off and put wrap on it. I can hear dripping. Before, it was coming down into the box, so you could see it. That has stopped, but I can still hear dripping, which makes me believe that it is still penetrating there and getting in. It isn't coming in and getting into the firebox right now. I haven't seen that yet, but I can still hear it dripping. I haven't notified Exterior Medics yet because I want to make sure I can show them what the issue is rather than have them waste a trip in coming out here, but I will be contacting them before the year is up on the warranty. This is the first time I had them do work for me. I think I chose them from the Best Pick Reports. I would give Exterior Medics a C grade right now.”

Review by
11/06/2013

“They roofed a garage, a house, a boat dock, siding, gutters, fascia, trim around the windows and doors. Replaced the door, replaced the window. It was due to hail damage. They did what they said they were going to do. The problem I had was not with Exterior Medics, it was with the insurance company. So far, so good. They did real good. I wasn't real pleased with the gutter people or the way they cleaned up. Other then that, they did good. I'd give them a B only because I give nobody an A. As far as I'm concerned, most everybody has room for improvement.”

Review by
11/06/2013

“They replaced my siding and basically fixed all my soffit. Wrapped different pieces around my roofline. Also redid my roof in certain sections. Mostly I had used them in the past when it was a business and they gave me a good competitive price on the siding compared to other quality of the product. They cleaned up after themselves when they were done. I would give them a B. I would recommend them to a friend with some caveats. At the end of the day they're still a you know, home contracting business. you know they need some extra guidance.”

Review by
11/06/2013

“It was fine. They did trim, gutters and siding. Price led me to go with them over another company. Their quality was above average. Just was, they did a pretty good job on the clean up and the product was good. For the most part they met my expectations. I'd say B. Maybe just some technical details. I let them know. They offered to fix it but because they were already gone it was not worth it, convenient for them to come back. I would recommend them to someone else.”

Review by
11/06/2013

“They replaced the roof was the main thing they did and then also soffits and eaves. Working with them and being on time and on budget, didn't come in with any hidden costs. Those sorts of things. You knew what you got from them. They cleaned up after themselves pretty much when they were done. I would recommend them to a friend. Because of a couple of things, I would say B.”

Review by
11/06/2013

“I had a rake board that was separated from the house. I thought it was a bigger deal than it was, and he said, ‘Oh, you just need to put some pins in there.’ So, he got out on a ladder and did it. It turns out that this was a really small issue, so the guy just kind of tacked up what needed to be tacked up, and it was fine. It’s great now—no issues. That was my first time using Exterior Medics, and I’d give them an A+.”

Review by
11/06/2013

“They repaired some siding and trim around the house. There was good customer service. The only thing was it took a little bit long for them to get started but when they did, over quickly and done very well professionally and everybody was very professional and very good. They cleaned up after themselves when they were done. I'd give them a B+. I would recommend them to a friend.”

Review by
11/06/2013

“They did a lot of work for me—roofing and siding. They had a good plan put together, and they had their act together. The workers were clean and efficient and did their job in a timely manner. They did a good job overall. I would give them an A+. It was great work.”

Review by
11/06/2013

“They did a very good job. They put a new roof and new siding on the town house. They showed up on time, did the job, and kept me abreast of what was going on. We had a couple of things there that I needed to call to their attention, and they took care of it. They cleaned up after themselves when they were done. I'd give them an A.”

Review by
01/16/2013

“They did some siding on the house, and they did some roof repairs around our chimney. They installed gutters too. They followed through on the jobs, and they're easy to get things set up with as far as explaining the job and getting an estimate. The work is fine. They did the job in a timely fashion, the technicians had a good attitude, and they cleaned up well after their service. It was easy to secure the initial appointment. The first job was with insurance, and for the other jobs, I called them back because I thought they were pretty good. I'd say they should get an A-. I thought they were good. They did what they said they were going to do, and they did it in a timely manner. I think they're well above average.”

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