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FEATURED REVIEWS
“The salesperson and project manager did a good job on the project and the crew was courteous and did a good job with minimum distraction for us.”
“They're awesome. They come when they say they're going to come and do awesome work.”
“I would like to recognize Tom for his exceptional service.”
“Josh was very professional and very thorough in his assessment of my home exterior. He provided a very detailed explanation and recommended only work that was needed.”
“I would like to recognize the person who came out to fix a few things for exceptional service, I don't remember his name. He was very professional.”
“I am pleased to say that Mr. Julien Freville solved each problem with integrity and professionalism. He is a pleasure to work with and very knowledgeable.”
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No review comments provided
“The salesperson and project manager did a good job on the project and the crew was courteous and did a good job with minimum distraction for us.”
“They're awesome. They come when they say they're going to come and do awesome work.”
No review comments provided
“I would like to recognize Tom for his exceptional service.”
“The salesperson, Yong Huang, was very knowledgeable and helpful.”
“The only thing that was done somewhat "right" was the flat roof replacement, which has some minor low spots (pooling) near the gutters. During the window replacement, the somewhat intricate interior trim around windows was replaced with a generic trim, which required a 6-months long delay to acquire only after pointing out the contract states the same trim will also be replaced, and then actually paint. Then, they "forgot" about finishing my job until I escalated. Because the original trim was removed, other trim from windows needed to be harvested. The painted trim doesn't match - which I repainted myself. Rooftop patio membrane replacement was poor, and has a significant pooling issue. While replacing the membrane, the workers broke a line on the new air conditioning system, in the middle of summer. There were other issues, too.”
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“Josh was very professional and very thorough in his assessment of my home exterior. He provided a very detailed explanation and recommended only work that was needed.”
“Arash was our project manager and he was very patient with us. We gave him a little bit of a hard time and he stayed professional and took the time to explain everything. Ben was our sales rep and he was very good with his communication skills.”
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“Arash Hassanzadeh”
“Exterior Medics did a tear off and replaced the entire roof with Certainteed shingles. We had a great experience with them. Our situation was somewhat unique in that we had to replace a 1 year old roof that was installed by another company. (No one want to do that.) We got several bids and all the same solutions which was to install a new roof. Exterior Medics was the most transparent and has a contract and process that spells everything out. They did a great job and answered all our questions. We are happy we went with them for our roof replacement and have the peace of mind that it was done right.”
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“Julien Freville and Tony”
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“The roof replacement met my expectations. They exceeded my expectations through proactive communication.”
“Gabriella, Lexi, and Melany all did an exceptional job.”
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“Ben Franceschi was fantastic to work with! It was apparent from the consultation that he heard our concerns about issues with prior work completed by another company. He offered solutions and guidance to ensure that our gutter and roofing needs were addressed appropriately.”
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“Ron and Josh were very easy to work with. They were very professional. What's most significant is that when I altered our plans based on what I felt was not needed, they didn't argue or try to sell me something I didn't really need. That's rare in today's world. If I have further work that needs to be done, I won't hesitate to call Exterior Medics.”
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“The entire process was excellent and completed with out a single problem.”
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“Gabriella Torez was great!”
“Both the estimator and the project manager did a really great job with everything.”
“the president of the company, Mark Watson”
“The scheduling, communication, and pricing exceeded my expectations.”
“I would like to recognize the person who came out to fix a few things for exceptional service, I don't remember his name. He was very professional.”
“I would like to recognize James, Joe, and Liz for exceptional Service. All of them have been very helpful and on it when I call. I'm very pleased with the entire team.”
“Exterior Medics stood behind their work.”
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“Einnel and Ernesto”
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“completed work in time allotted”
“Steve Harper instilled trust with his thoughtful proposal for replacing my roof. The Exterior Medics team was professional and well-coordinated from sales through the completion of the project. I felt confident in the team's skills and work quality throughout the entire process.”
“all”
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“Joe and Mark always lead successful projects. Gabby was always a key communication figure. The whole team is pretty standout.”
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“Our first experience was with Josh Bond who took the time to spend time in our attic finding the source of a leak. Two other vendors didn't do this. He was very pleasant to deal with and very professional.”
“Their workmanship was great.”
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“The salesman was incredible. He brought a drone out with him. He was incredibly knowledgeable and responsive. He was very down to earth and was able to paint things in a picture that we could understand.”
“I was most satisfied with the estimate and sales experience, as well as the quality.”
“Roof hasn't leaked since the second installation.”
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“Refer to the previous comments.”
“I liked Luke, my salesperson. He is responsive and straightforward.”
“They were all really good.”
“D.J. and Steve did a great job. The work crew was very professional.”
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“Salesman was technically knowledgeable and proposed a good solution to our leaking skylight issue.”
“Some of the workers were extremely knowledgeable and skilled.”
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“Never. They did not earn our trust and I cannot recommend them.”
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“Tom Green and PJ were both great to work with.”
“The guys kept us informed of the progress. They were here when they said they would be.”
“Zach was very thorough explaining things to me. This was the first time I had gotten damage to my roof.”
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“They did a whole roof, it's fine.”
“I felt that you could really tell they just wanted to do good by me, and they are customer service oriented. They just need to work on their communication.”
“The company completed both roofing and siding for us.”
“The technician who took care of our repairs (whose name I do not have at hand). He was excellent.”
“The main thing is that they did an outstanding job for the service I paid for. They did what they said they were going to do and they certainly men of their word.”
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“Both the sales guy and the installer were good.”
“Zach was prompt, kind and professional!”
“If you didn't know something the salesperson would consult the owners and they were quick to respond with any questions or concerns.”
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“It was very good, very, very good. The fella explained everything to me, and the work was perfect. I can't give them nothing but good reviews. I had a roof put on. I had my siding put on. I had them come back and do it because they did such a good job. I'd give them an A overall. I wouldn't have had them to come back if they did poor work. They were on time. They finished. They didn't linger. They cleaned up afterward, and they protected my shrubbery, my flowers in the flower bed, and everything. I would recommend them. They're very good.”
“The men they sent out were extremely nice. They were very knowledgeable. They were very careful. They left everything as they found it. They cleaned up everything that needed to be. They were very, very kind, very nice people. They did roofing. I'd give them an A+. They were here every time when they said they would be. I was very impressed. I would be very positive toward telling friends to work with them.”
“They had good communication. I've actually had them do two things. My son shot an arrow through the side of my siding, so they replaced the panel, but they also did some work on parts of the roof after a hailstorm. They didn't actually replace shingles, but they did other cosmetic-y type things up there. I'd grade them A+.”
“They were very professional. Things were a little bit slow. Things were a little bit outside of their control. They were very professional and courteous, and they gave us a good update. They did roofing. I'd give them an A for the overall experience.”
“They were timely. They did what they said they would do. The work seems to have been done well. It was a roof repair. We haven't had any trouble with the roof so far, but sometimes these things take time to prove through. They get an A.”
“They gave me a date, and they showed up. They told me an estimate, and the work was done perfectly. They did roofing work. I'd give them an A+. I'd be extremely likely to recommend them.”
“They were very professional. They did a roof repair. I would definitely give them an A. They did excellent work. I've already recommended them to a friend.”
“They communicated with me and helped me solve any problems that were unique to the property. They did roofing and siding work. I’d rate them A+.”
“I liked the quality of their work. They replaced a portion of my roof. They did A work. I've already recommended them to folks.”
“They did their due diligence. They did roofing work. Overall, I would grade them B.”
“They had to send people back several times. They were argumentative. They didn't do the job the first time that they were supposed to. They were doing roofing. I think they were the ones that put up the gutters too. I'd grade them probably C-.”
“The sales rep was very thorough. It was a competitive job, and none of the other reps came out and showed as much interest. They did roofing work. Overall, I'd give them an A. They cleaned up after themselves. I'd be very likely to recommend them.”
“They're excellent. They're here on time. They do good work. They're thorough. They're expensive, but they're excellent. It was just roofing. I'd give them an A+ overall. We would recommend them, and they're coming back next week for another job.”
