Exterior Medics, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Exterior Medics, Inc. has received 4.5 out of 5 stars based on 71 customer surveys conducted through GuildQuality.
5
56
4
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2
2
5
1
4
9th year as a Best Pick Call

Company Message Regarding COVID-19

Read about the actions we are taking to maintain health, safety, and business operations:
Actions to maintain normalcy:
- we are working quickly to promote no face-to-face appointments
- assessments and work are done from the outside with no reason to enter the home
- video calls to discuss findings with client

Precautions for safety and health:
- cleaning frequently touched surfaces including work trucks, electronic devices, and any presentation materials and samples that have been brought into a client's home
- washing hands based on proper CDC hand washing technique
- avoiding shaking hands
- monitoring employee health, including asking any employee that arrives sick to go home and having employees notify the company immediately if they or anyone in their home tests positive or comes in contact with anyone who has tested positive for COVID-19
- following CDC traveler recommendations
- having clients share if they are experiencing symptoms and rescheduling those appointments for a more appropriate time
- using cutting edge technology and advanced tools to limit face-to-face interaction while still providing clients with the level of communication and professionalism they deserve
"We pledge to service our clients with honest and thorough needs assessments tailored to each home's unique requirements. Through experience, industry-leading knowledge, superior building practices, and stellar customer service, Exterior Medics is committed to restoring faith in the home improvement industry."

Mark Watson & Joe LeVecchi | Co-owners
Company Information
Services Offered
Exterior Medics, Inc., repairs and replaces all types of roof systems, including asphalt shingle, natural and synthetic cedar shake and slate, flat roofing systems, terra-cotta tile, BUR, and metal roofing systems; and offers repair and replacement of siding, gutters, and chimneys, masonry services, door and window replacement, and 24-hour emergency service.
Warranty
Exterior Medics provides a lifetime workmanship warranty on all full replacement projects.
Company History
The company started in 2008.
Distinctions
Exterior Medics is a GAF Master Elite Roofer. The company holds a contractor's license in Washington DC, Virginia, and Maryland. Exterior Medics was named a 2020 and 2021 NARI Contractor of the Year and appeared on the 2020 Inc. 5000 list of America's Fastest Growing Companies, the 2020 Qualified Remodelers Top 500 list, and the 2020 Roofing Contractor Top 100 Roofing Contractors list.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
7540 Accotink Park Road
Springfield, VA 22150
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705121264

Compiled Score:

Exterior Medics, Inc. has received 4.5 out of 5 stars based on 71 customer surveys conducted through GuildQuality.
5
56
4
4
3
2
2
5
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/01/2021

“I am pleased to say that Mr. Julien Freville solved each problem with integrity and professionalism. He is a pleasure to work with and very knowledgeable.”

Review by
05/10/2021

No review comments provided

Review by
05/09/2021

No review comments provided

Review by
05/05/2021

“The salesperson and project manager did a good job on the project and the crew was courteous and did a good job with minimum distraction for us.”

Review by
05/05/2021

“They're awesome. They come when they say they're going to come and do awesome work.”

Review by
05/05/2021

No review comments provided

Review by
05/05/2021

“I would like to recognize Tom for his exceptional service.”

Review by
05/05/2021

“The salesperson, Yong Huang, was very knowledgeable and helpful.”

Review by
05/04/2021

“The only thing that was done somewhat "right" was the flat roof replacement, which has some minor low spots (pooling) near the gutters. During the window replacement, the somewhat intricate interior trim around windows was replaced with a generic trim, which required a 6-months long delay to acquire only after pointing out the contract states the same trim will also be replaced, and then actually paint. Then, they "forgot" about finishing my job until I escalated. Because the original trim was removed, other trim from windows needed to be harvested. The painted trim doesn't match - which I repainted myself. Rooftop patio membrane replacement was poor, and has a significant pooling issue. While replacing the membrane, the workers broke a line on the new air conditioning system, in the middle of summer. There were other issues, too.”

Review by
05/03/2021

No review comments provided

Review by
05/03/2021

“Josh was very professional and very thorough in his assessment of my home exterior. He provided a very detailed explanation and recommended only work that was needed.”

Review by
02/20/2021

“Arash was our project manager and he was very patient with us. We gave him a little bit of a hard time and he stayed professional and took the time to explain everything. Ben was our sales rep and he was very good with his communication skills.”

Review by
02/18/2021

No review comments provided

Review by
02/09/2021

No review comments provided

Review by
02/09/2021

“Arash Hassanzadeh”

Review by
02/08/2021

“Exterior Medics did a tear off and replaced the entire roof with Certainteed shingles. We had a great experience with them. Our situation was somewhat unique in that we had to replace a 1 year old roof that was installed by another company. (No one want to do that.) We got several bids and all the same solutions which was to install a new roof. Exterior Medics was the most transparent and has a contract and process that spells everything out. They did a great job and answered all our questions. We are happy we went with them for our roof replacement and have the peace of mind that it was done right.”

Review by
02/08/2021

No review comments provided

Review by
02/08/2021

“Julien Freville and Tony”

Review by
02/08/2021

No review comments provided

Review by
01/04/2021

No review comments provided

Review by
01/02/2021

“The roof replacement met my expectations. They exceeded my expectations through proactive communication.”

Review by
12/30/2020

“Gabriella, Lexi, and Melany all did an exceptional job.”

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/23/2020

“Ben Franceschi was fantastic to work with! It was apparent from the consultation that he heard our concerns about issues with prior work completed by another company. He offered solutions and guidance to ensure that our gutter and roofing needs were addressed appropriately.”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“Ron and Josh were very easy to work with. They were very professional. What's most significant is that when I altered our plans based on what I felt was not needed, they didn't argue or try to sell me something I didn't really need. That's rare in today's world. If I have further work that needs to be done, I won't hesitate to call Exterior Medics.”

Review by
12/17/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

“The entire process was excellent and completed with out a single problem.”

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/15/2020

“Gabriella Torez was great!”

Review by
12/14/2020

“Both the estimator and the project manager did a really great job with everything.”

Review by
12/14/2020

“the president of the company, Mark Watson”

Review by
12/14/2020

“The scheduling, communication, and pricing exceeded my expectations.”

Review by
12/14/2020

“I would like to recognize the person who came out to fix a few things for exceptional service, I don't remember his name. He was very professional.”

Review by
12/14/2020

“I would like to recognize James, Joe, and Liz for exceptional Service. All of them have been very helpful and on it when I call. I'm very pleased with the entire team.”

Review by
12/14/2020

“Exterior Medics stood behind their work.”

Review by
12/14/2020

No review comments provided

Review by
12/12/2020

“Einnel and Ernesto”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“completed work in time allotted”

Review by
12/11/2020

“Steve Harper instilled trust with his thoughtful proposal for replacing my roof. The Exterior Medics team was professional and well-coordinated from sales through the completion of the project. I felt confident in the team's skills and work quality throughout the entire process.”

Review by
12/11/2020

“all”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“Joe and Mark always lead successful projects. Gabby was always a key communication figure. The whole team is pretty standout.”

Review by
12/11/2020

No review comments provided

Review by
09/26/2019

“Our first experience was with Josh Bond who took the time to spend time in our attic finding the source of a leak. Two other vendors didn't do this. He was very pleasant to deal with and very professional.”

Review by
09/26/2019

“Their workmanship was great.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

“The salesman was incredible. He brought a drone out with him. He was incredibly knowledgeable and responsive. He was very down to earth and was able to paint things in a picture that we could understand.”

Review by
09/26/2019

“I was most satisfied with the estimate and sales experience, as well as the quality.”

Review by
09/19/2019

“Roof hasn't leaked since the second installation.”

Review by
09/19/2019

No review comments provided

Review by
09/17/2019

“Refer to the previous comments.”

Review by
09/16/2019

“I liked Luke, my salesperson. He is responsive and straightforward.”

Review by
09/16/2019

“They were all really good.”

Review by
09/16/2019

“D.J. and Steve did a great job. The work crew was very professional.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Salesman was technically knowledgeable and proposed a good solution to our leaking skylight issue.”

Review by
09/14/2019

“Some of the workers were extremely knowledgeable and skilled.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Never. They did not earn our trust and I cannot recommend them.”

Review by
03/20/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
06/25/2018

No review comments provided

Review by
06/19/2018

“Tom Green and PJ were both great to work with.”

Review by
06/18/2018

“The guys kept us informed of the progress. They were here when they said they would be.”

Review by
06/15/2018

“Zach was very thorough explaining things to me. This was the first time I had gotten damage to my roof.”

Review by
06/15/2018

No review comments provided

Review by
06/15/2018

No review comments provided

Review by
06/15/2018

“They did a whole roof, it's fine.”

Review by
06/15/2018

“I felt that you could really tell they just wanted to do good by me, and they are customer service oriented. They just need to work on their communication.”

Review by
06/15/2018

“The company completed both roofing and siding for us.”

Review by
06/13/2018

“The technician who took care of our repairs (whose name I do not have at hand). He was excellent.”

Review by
06/13/2018

“The main thing is that they did an outstanding job for the service I paid for. They did what they said they were going to do and they certainly men of their word.”

Review by
06/13/2018

No review comments provided

Review by
06/01/2018

“Both the sales guy and the installer were good.”

Review by
06/01/2018

“Zach was prompt, kind and professional!”

Review by
06/01/2018

“If you didn't know something the salesperson would consult the owners and they were quick to respond with any questions or concerns.”

Review by
06/01/2018

No review comments provided

Review by
09/07/2017

“It was very good, very, very good. The fella explained everything to me, and the work was perfect. I can't give them nothing but good reviews. I had a roof put on. I had my siding put on. I had them come back and do it because they did such a good job. I'd give them an A overall. I wouldn't have had them to come back if they did poor work. They were on time. They finished. They didn't linger. They cleaned up afterward, and they protected my shrubbery, my flowers in the flower bed, and everything. I would recommend them. They're very good.”

Review by
09/07/2017

“The men they sent out were extremely nice. They were very knowledgeable. They were very careful. They left everything as they found it. They cleaned up everything that needed to be. They were very, very kind, very nice people. They did roofing. I'd give them an A+. They were here every time when they said they would be. I was very impressed. I would be very positive toward telling friends to work with them.”

Review by
09/07/2017

“They had good communication. I've actually had them do two things. My son shot an arrow through the side of my siding, so they replaced the panel, but they also did some work on parts of the roof after a hailstorm. They didn't actually replace shingles, but they did other cosmetic-y type things up there. I'd grade them A+.”

Review by
09/07/2017

“They were very professional. Things were a little bit slow. Things were a little bit outside of their control. They were very professional and courteous, and they gave us a good update. They did roofing. I'd give them an A for the overall experience.”

Review by
09/07/2017

“They were timely. They did what they said they would do. The work seems to have been done well. It was a roof repair. We haven't had any trouble with the roof so far, but sometimes these things take time to prove through. They get an A.”

Review by
09/07/2017

“They gave me a date, and they showed up. They told me an estimate, and the work was done perfectly. They did roofing work. I'd give them an A+. I'd be extremely likely to recommend them.”

Review by
09/07/2017

“They were very professional. They did a roof repair. I would definitely give them an A. They did excellent work. I've already recommended them to a friend.”

Review by
09/07/2017

“They communicated with me and helped me solve any problems that were unique to the property. They did roofing and siding work. I’d rate them A+.”

Review by
09/07/2017

“I liked the quality of their work. They replaced a portion of my roof. They did A work. I've already recommended them to folks.”

Review by
09/07/2017

“They did their due diligence. They did roofing work. Overall, I would grade them B.”

Review by
09/07/2017

“They had to send people back several times. They were argumentative. They didn't do the job the first time that they were supposed to. They were doing roofing. I think they were the ones that put up the gutters too. I'd grade them probably C-.”

Review by
09/05/2017

“The sales rep was very thorough. It was a competitive job, and none of the other reps came out and showed as much interest. They did roofing work. Overall, I'd give them an A. They cleaned up after themselves. I'd be very likely to recommend them.”

Review by
09/05/2017

“They're excellent. They're here on time. They do good work. They're thorough. They're expensive, but they're excellent. It was just roofing. I'd give them an A+ overall. We would recommend them, and they're coming back next week for another job.”

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