“I actually wrote them a letter afterward; I was so pleased with them because I think that there's a lot of times these days where you don't get excellent service across the board and they really did provide it. I would give them, like, an A+ overall. We did a lot of research before we chose a roofer because we had to get the entire roof redone and the gutters, and we've never done that in a home that we've owned before. So because of that, we did a ton of research because my husband and I wanted to educate ourselves, feel really comfortable with understanding the process, and then kind of get a feel for the different companies and how they were and with the products that are used and, you know, how they go about things. And so, I think it was after 5 different companies that we had come to our house—DryHome was the one we selected. And then once they actually did the work, I think their communication was really fantastic. And then the work itself we were very pleased with, and I feel that they're just a really high quality, top-notch company.”

“I've dealt with them before and it was positive then—that's why I had them again. They do what they say they're going to do, when they say they're going to do it. And they clean up well after themselves and I have no complains about them. They're one of the top ones I've had. They're a little more expensive than some others but it's worth it. About 3 years ago, I had them put on a whole new roof, including a flat roof which had caused us trouble. And now I've had no trouble from it. But a neighbor's pine tree had fell on my roof a couple of months ago, at least the top part did. And it pulled down the guttering and so I had them put on new guttering on that one side of the house. It was probably about 60 feet or so. But they came. I've had them before so I was on their list of customers. And they sent somebody out to look at it and gave me a decent estimate and I told them to go ahead and do it. I've had them twice and I certainly would have them again if I needed them. I just don't need them for a while.”

“They did a good job. I've used these guys before. I had them do something a couple years back too. What really impressed me about them was the guy came out and he actually repaired a hole in my roof for free. There was a problem and he said, ‘well you don't really need to get the roof replaced, I'll just fix the hole.’ And he did it for free and I had him do all my gutters after that. Yeah, I really like those guys. I'd give them an A+ overall.”

“They were responsive. They did exactly what they said they were going to do. They got the job done in one day like they said. You know, they came in, put the roof on and left. I didn't have a ton of interaction with them but everything went as expected. I'd give them an A+ overall. Top marks. I mean, it's a roof, so it's not like it's something I can tangibly hold or touch but it looks good. Everything was done as expected.”

“I liked the way how it all happened. They came and explained to me what would be done and then they gave me the price quote and basically, you know, did the job. I had my roof replaced. I would give them an A overall. So far it's not bad. I think it should be good because so far it's only been a month or so since I've had leaks in the roof and I don't have any problems so far.”

“Nothing stands out. They did roofing, siding, and gutters. I don't have any complaints. I'd give them an A- overall. I can't judge quality and expertise. I didn't have any problems with their cleanliness, punctuality, or customer service. If somebody asked me for a recommendation, I'd recommend them.”

“DryHome did good work. Good to work with. They did a complete roof replacement. I’d rate them as an A+—they were really good. Showed up when they said they would. Got it done. They did good work, cleaned everything up out of the yard and everything. No issues.”

“They're just on time and did what they said they were going to do. They replaced the roof and did gutters and a little bit of other stuff. I'd give them an A overall. I've already referred them out a couple of times.”

“DryHome put a roof on. I think they did a gutter installation too, I'm not so certain. I mean, it wasn't a whole lot. I'd give them an A overall. Their quality and expertise was, in and out, good, very good.”

“They were great, prompt, got the job done real quick, and cleaned up and moved on. And the price was reasonable. They did a roof for me. I'd give them an A+ overall.”

“I particularly liked just the support with the insurance company, and the gentlemen that we had interaction with were all good and professional. They deserve an A.”

“They just did what they said they were going to do. I had them do roof work for me—no type of insulation for me. I would say no complaints.”

“They did a great job. Great job—they did everything under budget. They did everything at least on budget, and they were courteous.”

“They're top-notch. Their service is very good and their expertise—everything is very good. I'd give them an A overall.”

“They did a fantastic job. They did roof and gutters for me. I would grade them an A+.”

“They were fine, the work was fine. I had to have the roof repaired. I would grade them an A.”

“Completely positive from the sales person to the installation. I'd give them an A overall.”

“Everything was good. I had them do roofing for me. I would grade them an A.”

“I thought they were the best I've ever used.”

“I think they did a good job.”

“They did an excellent job. I thought they were very straightforward and their workmanship was very good. I had them put on an entire new roof including the plywood. I'd give them an A overall. They were very good. I'd recommend them. I get along with them.”

“The customer service was good help with dealing with insurance and very responsive and reliable to work with. They did roofing and gutter installation. I'd give them an A+ overall. They did an excellent job. I already recommended them.”

“They did good work, showed up on time. Always cleaned up at the end of the day. I know they did the roof—I don't know if they did anything else, I can't remember a year ago. I would grade them an A+. I would very likely recommend them.”

“It was wonderful. I thought the owner was very personable and hands on. Everything was great as far as attention to detail, timing, cleanup and everything. I had a new roof put on. I'd give them an A+. I would recommend them.”

“We've used them for years. They're responsive and they seem reasonable and we trust them. They replaced the roof on our house and they did the gutters and down spouts on my mother's just recently and repaired some shingles that were broken. I'd say they’re an A+ overall.”

“There was nothing in particular that I liked or disliked about them; my husband was the family member that was most in-charge of that project. I know that he was satisfied with the work that they did and the estimate and the process of working with them. They put on a new roof for us.”

“I employed them and it was fine and I don't know about specifically. It was expensive work but I was satisfied with the work. I had them do a flat roof—they put on material you could walk on because it's also a deck. I don't know what you call that exactly. They did gutter and that was definitely all fine. I'd give them an A overall. Cleanliness, punctuality and customer service, that part I don't really remember. I know it took a while to get it done but part of that was my doing and so I think that's probably all. Other than price, I would highly recommend them.”

“It's the third time I've used them because they're every responsive and very responsible and I think they are fair on their price and absolutely deliver top notch service and great communication and I like working with them. They put new gutters and screens on my house, they have put in skylights for me and they put a new roof on my house. And I referred them to a neighbor and they put in skylights for them and the neighbor was happy as well. I would grade them an A+ and I would recommend them to others.”

“They are going to come by and inspect the roof tomorrow for their yearly check. I had a very good experience with them. In fact, it's nice that they set up a yearly inspection after the first year to come by and check on it. They did the roofing, the siding, the gutters, and they put a solar tube in. All the work was A+ work. They were very personable, and they came by and checked their work. They cleared up all of the nails, several times, at least six to eight times they came through with magnets. We found none from the roof at all. They’re an A+, all the way across. I already have recommended DryHome, and I'd definitely recommend them again.”

“DryHome did my roof for me last year. I had a positive experience, that's why I called back to see if they could fix the vent outside of my house. They did a completely brand new roof. They did great. It was A quality work. I'm very happy with it, and they even came back and checked. I called Best Pick Reports before I started with them and I'm happy I did. They’re even doing some outside work for me. I'm very happy I recommend them. They're all A+, A+ for everything. They were very professional, they cleaned, and they checked on everything. Honestly, nothing was done unprepared. We had a rough winter and I didn't worry about anything. They came about two weeks ago, they checked the roof for me, and they even checked the pipe system. They were very thorough. I'm likely to recommend DryHome.”

“DryHome worked on the roof and fixed a few gutters for us. We were very pleased. We were only going to do some of our gutters, but we decided to get all of our gutters done because we had a tree fall on them. They also did some flashing. We'd had some leaks prior to that, and there's no longer a leak. I'd rate them a solid A. It’s extremely likely that I will be recommending DryHome in the future.”

“They've done a lot of stuff for me. Most recently, they did new siding and put up a few new windows. They did the entire roof before. We set it all the way down to the tresses and did the whole thing over. They also did the gutters, the soffits, and the fascia—the whole deal. It was all Jim Baker, who was just an amazing guy. He was one of the few people who came in and treated my wife like she was a human being. I'd rate the work an A+. They're great. I'd hire them again, but they've already done everything.”

“They put on a new roof for us, and they put on all new siding. I think they did do some gutter work as well. It was a rental house that they worked on, and I'd say they were an A+ across the board. They were very professional. I'd definitely recommend DryHome.”

“They did our roof, and they did the gutters as well. I'd rate them a B+.”

“They took the roof off and put a new one on. I would say a B+ experience overall.”

“I had a positive experience. They put a brand new roof on. I'd rate them an A+.”

“People at DryHome were great. They were fantastic. They did the roof, and they deserve an A. I'd recommend them.  ”

“DryHome did some siding and roofing work. They put new siding on. I'd give them an A+. It looks great.”

“I think they came and repaired the roof and the gutters. They came and did a good job for a good price. I'd give them an A.”

“DryHome did a roof replacement. I liked the quality of their work. I'd give them an A.”

“DryHome did my roof. I liked the price. I give them a B.”

“Dry Home did my new roof.”

“DryHome is really good. They’re an A.”

“It was great. They replaced my roof. They just got the job done quickly, were economical, and did a good job. I'd give them an A.”

“They did a great job. They were efficient and quick. I would use them again. They're great, and we've referred them to people.  ”

“They did my roof. I had the impression that they were very honest, and that what they quoted me is exactly what they did. I'd give them an A.”

“They put a new roof on, including several skylights. They were excellent to work with. They did a good job, and they did it on time. I'd give them an A.  ”

“I used DryHome, and they were very, very good. They put a roof on, re-shingled the roof, and then put aluminum siding on the house. Then they put a couple of tunnels on the roof so that light would shine down through where there’s no light in the house. They did the gutters as well, and they were very polite. Anything I asked them to do, they did. They were just very accommodating. I would give them an A.”

“They actually did two roofs for us and we were very pleased. They did the first ones so we had them go back and do it again. They were just fair, the pricing was fair, and they were very polite. The workmen were very efficient. I can't really say anything bad about them. They're an A, absolutely. I already have recommended them.”

“DryHome did work for me. They did a full roof replacement. They were very professional, very clean in terms of getting the job done, and they didn't leave anything behind, collecting all the nails and remaining stuff from the work. They did it in a scheduled time, they were punctual, and they got it done. The way they handled the payment, communication and everything, we liked it. They were excellent. They deserve an A.”

“DryHome did some work for me. They gave me a new roof. I liked that they were responsive. They stuck to the quote that they presented to us, they were in and out, and they left the property extremely clean when they left. They came back and checked four or five days later to make sure everything was in order, and came again within about two weeks. They're an A grade company. I'm very likely to recommend them.”

“DryHome has done some work for me. I've used their service a few times in the past and it's always been good. Most recently, they resurfaced a flat roof and replaced a skylight. First of all, they'll do an estimate and a statement of repairs needed, with no charge for the estimate, and when I do a follow-up with the repairs that I wish to have done, they do it promptly. Plus, they certify their repairs for a few years, too, so that's helpful. I'd give them an A.”

“DryHome put on a new roof, and they did the gutters as well. They stick to their schedule, and they do great work, but here's something they don't do. We had an overhead ceiling and one of those windows in the bathroom, a skylight. They replaced the skylight, but in replacing the skylight, there was a little place where some of the plaster interior kind of fell off. It wasn't a big deal, but I thought it would be good if they just took care of that. They simply said, 'Well we don't do that kind of work.' Even though I thought they did a fine job, and they have a great reputation, I don't know that they're not right. But it seems like, when you come to do something, if something happens, and there's something that needs a little fixing, it probably would've cost them only $5. I really felt kind of funny about it because it's such a small issue. I think I’d still recommend them, though.”

“They were replacing are roof, and they also installed a sunlight, like a suntube or something like that. What made it negative, is that I got a big freaking fat leak over the winter time that possibly destroyed a wall downstairs because the flashing wasn't correct. I'm a little pissed. I've been getting the run around trying to get somebody to come to the house to take a look. And then being told that the water damage was there when they put the roof in, and couldn't possibly be something they did. This is tough because I like them, I've used them before and I was pretty upset. The overall experience was a D. Part of the quality of work was good, but the really important part, completely failed and I had water in my house, what do you do? I paid $13, for a new roof. There was very poor follow up. Punctuality was fine. They failed with the flashing.”

“We had an estimate from another company, I can't remember who it was, but they recommended some things that were totally unnecessary. When DryHome roofing came in, their technician came in as an expert. He told us he was on some board for roofing, and we were able to check out his credentials. He told us that the information that the other appraiser had given us was completely bogus. They removed all of mama's roof and replaced it. The house is old, very old. I'd rate the overall experience an A+--though there were some nails and screws left out in the yard.”

“I had a very positive experience. They did a complete roof replacement on the townhome. Later they came back and helped me get a ventilation cover. It was over the attic. We had a couple of bats in our attic. They did a nice job. I thought the price was fair. And I thought that they had a higher quality product that they offered in terms of the actual roofing materials, and they were willing to work with my HOA to make sure it matched. I'd rate them an A-. There was a little bit of debris left over, paint in the grass, and they couldn't really help it.”

“DryHome did a roofing job for me. They broke my patio furniture, but they sent me the replacement part, so I guess it was a positive experience. I can't say too much bad because they did the job, and it's not leaking, so that’s good. I would say they deserve an A. Their customer service was fine. I spotted some nails. They didn't quite pick up all the nails.”

“They put shingles on the roof. I liked that they had a very thorough proposal, complete with photographs. They were very specific and detailed about what they would do with the roof and the materials that they would use. Then they did a good follow-up check to make sure that the work was completed. I’d give them a straight A.”

“They did roof work for us. They also did some gutter work. I've used them before—they actually did our roof many, many years ago, that's why I called them back. They were quick, efficient, did a great job, and we haven't had any problems. I'd say they're an A.  ”

“They did a really good job on the roof. DryHome replaced the whole roof. I didn't have anybody to compare it to, but I just feel like they made a good sale. In the end, the roof was replaced, and they did a good job. They're an A.”

“They did our roof. The guy who came out and did the estimate was very knowledgeable and very friendly. Everybody we interacted with, as far as scheduling and the actual installation, was very professional, and so far it's worked out really well. I'd rate the overall experience an A+.”

“I had an extremely positive experience. I had a roof to replace, and they knew exactly what they were doing. I'd used them before, years ago, for another roof. I like their professionalism. These guys are extremely knowledgeable, they know it inside and out. Overall, an A+ effort. ”

“They do roofing repair. They did siding and gutters for us as well. There wasn't anything I disliked about them. As a matter of fact, I made mention to my wife of all the contractors we've had at our home, and that DryHome were the best. I'd rate the overall experience an A+.  ”

“I had DryHome put some shingles on my roof. They did a good job. They were timely, and they cleaned up after themselves. I'd rate the overall experience an A.”

“We had a roof replaced. They were prompt, they did a good job, and they did a good job cleaning up. The overall experience was an A across the board.”

“They were on time. They did what they said they were going to do. They cleaned up after themselves. They were prompt, and the price was right.”

“They did window work and installed a skylight. I thought they were very knowledgeable, very thorough, and did a good job. I'd give them an A.”

“They were putting in a new roof. They were reasonably priced, they did the work all in one day, and they were professional. I would say an A.”

“They completely replaced our roof and put in a bay window. They were really good about communicating, and they were on time. I'd rate the overall experience an A.”

“DryHome just did roofing work. It was a very positive experience, and somebody came by after the work was done. I definitely would recommend them. It was very nice.”

“They did a new roof. They delivered as promised, did good work, and picked up after themselves. It was a B grade effort. They did the work a year ago, but they had to come back and fix some minor things, which they happily did.”

“They're wonderful. Roofing is the work they did. They generally do a good job. I'm a real estate agent, and I refer them to a lot of people. I'd rate them an A+. I have recommended them to people.”

“They did roof and gutter work. I liked that they were a local company, and my neighbor had used them before, too. I would say they were an A+, and I would recommend them, absolutely.”

“We had some unusual, out of the ordinary problems, yet they worked in a couple of skylights for us. They did it all to our satisfaction. It was an A+ job. I always recommend them.”

“I'd rate the overall experience an A.”

“They did a roof. They did a great job.”

“It was fine. They just came and fixed the gutters.”

“They just did roofing for me. They did their job. That's all I wanted, and they did it.”

“They did skylights and a new roof. They did what they said. I'd give them an A.”

“DryHome did my roof. They were on time, did a good job, and the price was fair. I'd say they’re an A+.”

“They did roofing work for me. I'd rate them an A.”

“DryHome did our roofing. I'd give the overall experience an A.”

“They were replacing our roof. I'd probably give them a B.”

“They did roofing work in February. It was fine. I'd give them an A.”

“I had a positive experience. They replaced the roof and some siding. A+.”

“I'd give them an A+.”

“I recommended them to somebody else, and they were very happy with their work. DryHome did roofing work for us as well. I'd give them an A+. They did a great job. I'd give them an A+ for everything.  ”

“DryHome did gutter and roofing work. I'd rate them an A+. They were fantastic. It's a roof, so it's going to be kind of hard to tell the quality of work, but as of now, it's excellent. We're going to wait until Winter to see if it really works, because that's when we were having the issue, but they addressed the problem we were having, and they had to basically custom craft something to solve it, so hopefully it works. They were on time, and everything was perfect. I already have recommended them several times.  ”

“Dry Home did work for me. If I had to classify it for the final result I think overall, it was a positive experience. They called themselves making a strategic decision trying to do it during winter when we had snow. I told them not to, I sent them pictures, but they tried it anyway. They weren't prepared to handle a home that they knew was a prefab home, that had hinged easements that they collapsed, and had to rebuild. They didn’t take a good look. They kind of tried to treat it like one of these standard quickie ins, quickie outs. The guys were in a hurry, I had to do my own quality control. I had to take off work for almost two weeks, not in a row but in a given time, to monitor them and become the contractor. The guy is shooting nails in the roof and missing all the joists. I’m going back, getting the guy, pointing them out, ‘Hey he didn’t hit one of these.’ I told them what not to do, and they did it anyway. They collapsed half the side of my home, a big piece fell on the air conditioning unit. They started it in January and it didn’t get finished until March. It cost me way more than what as quoted. The guy who did the gutters that day didn’t put them on right. He put them over the drip edge instead of behind the drip edge, they had to come back out and pull stuff off the roof and put more drip edge into the gutters. I don’t know, they just got stupid on my home for some reason. But they kept coming back out, they kept coming back out, they kept coming back out. Bottom it ended up costing me a lot more money. They said ‘Well we can’t eat this, we have to charge you the materials,’ and I’m going ‘Wait a minute what about the time I’m taking off from work?’ So they made some concessions here and there, but either way I had to take out a home equity line of credit to pay for my roof. The materials are the materials, they don’t have anything to do with that, I selected the materials based on the input and things like that. It was a very, very difficult situation. It put me behind in my work, it put me in trouble with my boss. I got chewed out for it, not being at work, taking excessive time off even though I kept them notified of what was going on. There was nails all over my property, they were not picking up because it was buried in the snow; I have animals, they can’t step on these things. In the final analysis when I stayed on them every second I think the end result is that I have a roof that flows air properly. My air conditioner doesn’t have to work near as hard now. On these 1 degree days we’ve had in Virginia of late, my air conditioner couldn’t have kept the home at 78 degrees, and it keeps it at 75 without even breaking a sweat. That’s because now the roof has proper easements it has proper flow. It doesn’t leak, not that we haven’t had some hellacious rains. The end result I’m pleased with, the torture to get to it, and me having to do all the management, for the majority of it was unacceptable. I let them know that. To group it into an overall experience, I have to take an F- and mix it in with an A, so I guess, a D+. Because obviously the finished product rates pretty high, how it got there is in the negatives. When I did say something, they would tend to get out there and do it. They pretty much showed up on time. A number of times the ground was frozen and everything else and they couldn’t actually work on the roof and they didn’t come when they said they were because it was too cold, but I knew that. They shouldn’t have done it with the snow and they really didn’t do a good job of cleaning and picking up. They made such a mess, there was snow everywhere and they really couldn’t do a good job of picking up. In my opinion expertise is the ability to adapt to situations and they did not do a really good job of that. I’ve already decided in my mind whether or not I would recommend them. I would ask you ‘Do you have a normal, regular home that has a normal pitched roof? Not one that’s kind of flat?”

“I love DryHome. They are absolutely wonderful. It was in 211 or 212 that they came. My roof has a skylight, an old skylight over the master bedroom, and it was leaking. I brought a couple of different contractors to give me estimates on all that and it was very superficial. With Dry Home, though, they sent a representative who was absolutely wonderful. He took photos, and he explained to me, in detail, everything that was wrong. I liked their truthfulness, the way they had their act together, and their presentation. They showed me the material, and they showed me the higher end of the shingles, whatever I wanted. They had multiple varieties of the skylight that was offered, so I had a great choice, and they did so well. Their crew in the morning would come early in the morning. They worked and would say 'OK, this is this, this is that,' and they went into my attic, took pictures there too, and showed me how the water had seeped through. They had to change the work. Instead of ten panels, it would be an extra four. This was not something where you just say, 'Oh OK,' I'm not going to see the outcome.' They would bring it out so I could see all the mildew. They were just really, really, absolutely wonderful and very, very thorough. Last year we had a woodpecker that was making holes around the house, so we called them again and they gave us another estimate. And they put gutters up for us too. So they're just outstanding. They really are outstanding. The two ladies, when you call them, they get the message across right away. They speed back and readily attend to you. They treat you how they want to be treated for their own homes. That was amazing to me. I’d grade them an A+++. My husband loves them too. I'd be extremely likely to recommend them, absolutely. Their customer service is outstanding, and they should continue that path.  ”

“They were fantastic. They came out to give us an estimate on our roof. I didn’t feel like they were doing a hard sell. They gave us the pros and cons of the materials and the approaches, and I didn't think they were pushing any one particular approach or product on us. They just kind of laid out the facts for us and let us make a decision. They were very prompt, and they came the day they said they would. They were extremely clean. I was shocked at how clean they left the job site. Their workers were very discreet. It's always hard when you’re putting on a new roof, to keep quiet, to keep out of the way, but they seemed to do the best they possible could. They estimated the work and they charged us what they estimated. They also put on new gutters. I would say it was an A+ effort. I definitely would recommend them.  ”

“They were extremely knowledgeable. The guys that worked up on the roof, they were the hardest working people I've ever seen. They got in a lot of work in a short period of time, so they were a great group of people to have working on our house. I'd grade them an A+. We didn't have too much interface with the customer service, but they were responsive to all of our telephone calls and things like that. They were timely with their estimate and so we were overall pleased with that. They had an inspector out here who went over the ground after these guys had cleaned it up, and he'd done an excellent job. They were very good.  ”

“We believe the experience was fine. It was a year ago that they came and did a total structural replacement of the roof—not just the top, but the building and support stuff underneath. My son-in-law was the person who was actually present during the activity, but it was good. They do good work. I have no complaints.”

“Their service was pretty timely. It was right at the end of fall that they came to do some roofing work. We beat the ugly winter weather, so that was good. I’d grade them an A-, and a little lower on cleanliness. They damaged a plant that I didn't notice until later. One of the landscaping plants was badly damaged.”

“I had an excellent experience with DryHome. They had a good quality crew, and they were very responsive. They provided a lot of detailed answers to my questions and did an excellent job replacing the roof. It's an A+ from me. They had excellent quality of work, perfect customer service, perfect punctuality, excellent cleanliness, and excellent expertise.  ”

“That was over a year ago. DryHome was very responsive. They got us an estimate right away, and the estimate was good. We thought they were very honest about what they were offering. They pointed out some things that maybe didn't need to be taken care of, and took care of the things that were important. It was an A+ experience.”

“DryHome did siding for me. They did roofing for me several years ago so that's why I hired them to do the siding. It was on time and it was very high quality. The price was right. They deserve an A+ for everything.  ”

“They got out here quickly, when I needed them, and they were friendly. They did a little bit of gutter work, and a little bit of roofing work. I'd rate the overall experience an A.”

“They showed up when they said they were supposed to, put in a new roof, and finished the job on time. I would grade my overall experience an A, and I would very likely recommend DryHome.”

“They were very attentive to the details and did a good quality job. They did a good job cleaning up, too. It was a gutters and roofing job. It's an A+ from us.  ”