Ideal Roofing, LLC
9th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Ideal Roofing, LLC has received 4.8 out of 5 stars based on 277 customer surveys conducted through GuildQuality.
5
234
4
28
3
12
2
3
1
0
9th year as a Best Pick Call
"Ideal Roofing has served Houston residents for 30 years. We hire salesmen and installers who strive to provide quality service by educating our customers and providing honest and verifiable evaluations of each roof. We install only the best roofing materials, use only experienced, GAF-trained installers, and stand behind all our work."

Jim Hardwick II | Owner
Company Information
Services Offered
Ideal Roofing performs roof replacement, tear-off and re-cover services, inspection, maintenance, and repair for residential and commercial customers. The company also installs gutters, skylights, metal roofs, and James Hardie siding in addition to selling and installing French doors, sliding doors, and window replacements.
Services Not Offered
Ideal Roofing does not perform "torch-down" roof applications.
Warranty
Ideal Roofing provides a warranty on all roofing installations and most repair work and also offers an optional warranty on workmanship, up to 25 years.
Company History
The company was started in 1987.
Distinctions
In addition to being a GAF Master Elite Roofer, the company earned GAF Excellence Awards for Consumer Protection, Installation, and Training from 2007 to 2013.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9535 Clay Road
Houston, TX 77080
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Ideal Roofing, LLC has received 4.8 out of 5 stars based on 277 customer surveys conducted through GuildQuality.
5
234
4
28
3
12
2
3
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
12/04/2019

“I would like to recognize the salesman for his exceptional service. He was on top of it.”

Review by
12/04/2019

“They repaired the damage much more quickly than I anticipated and did an excellent job!”

Review by
12/04/2019

“I would like to recognize Paul MacArthur for his exceptional service. He was the sales guy and he explained things very well.”

Review by
11/25/2019

No review comments provided

Review by
11/21/2019

No review comments provided

Review by
11/20/2019

“Definitely Colin.”

Review by
11/20/2019

“The quality of the work and the timeliness exceeded my expectations.”

Review by
11/19/2019

“The sales guy, Paul, was ultimately the reason we chose Ideal Roofing. The leader of the team that did the actual roof was absolutely in charge and very easy to work with.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“Keeping the property clean.”

Review by
11/18/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

“I would absolutely recommend”

Review by
11/10/2019

No review comments provided

Review by
11/09/2019

“I would say in general there were a few things and the supervisor talked about the vents and he noticed they weren't up to code and brought it to my attention. He also asked that if I needed him to provide an additional inspection and came back after the job brought people went above and beyond.”

Review by
11/07/2019

“I would like to recognize the salesman and the foreman on the job for their exceptional service.”

Review by
11/07/2019

No review comments provided

Review by
11/07/2019

“There is not anyone that I would like to recognize for their exceptional service at this time.”

Review by
11/07/2019

“I would like to recognize the salesman; he was excellent. He explained the different types of roofings and again I think we got a great product that I shouldn't have to put another roof on it, he did a very good job.”

Review by
11/07/2019

No review comments provided

Review by
11/06/2019

No review comments provided

Review by
11/06/2019

No review comments provided

Review by
11/06/2019

“Eric Finn was very helpful, knowledgeable and respectful.”

Review by
11/06/2019

No review comments provided

Review by
11/06/2019

No review comments provided

Review by
11/06/2019

“Excellent service and workmanship”

Review by
11/05/2019

“They met my expectations with their professionalism. Sometimes when dealing with contractors you feel like they are shady or trying to take advantage of you. I never felt that way with Ideal Roofing. I did get multiple bids for the job and I felt like what they were offering for the bid was a fantastic value. Once they came out to do the work, they were incredibly professional and pleasant. I heard one of the workers singing up there even in the high temperature. The clean up was great. They take pride in their work. If I ever need another roof, I will go back to Ideal Roofing.”

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

“Paul McArthur. See above comments.”

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

No review comments provided

Review by
10/04/2019

No review comments provided

Review by
09/26/2019

“I would like to acknowledge Eric, the sales person, for exceptional service.”

Review by
09/26/2019

“I would like to recognize Jose for his exceptional service.”

Review by
09/26/2019

“Rick said overall, it was a great experience.”

Review by
09/26/2019

“I was impressed by the whole thing.”

Review by
09/26/2019

“I would like to recognize Eric for his exceptional service.”

Review by
09/18/2019

“I was impressed with my salesperson. He was the reason I went with the company.”

Review by
09/09/2019

No review comments provided

Review by
08/31/2019

“I liked my salesman, Eric Finn. He was very good.”

Review by
08/31/2019

No review comments provided

Review by
08/31/2019

No review comments provided

Review by
08/31/2019

“They exceeded all of them. They did a great job.”

Review by
08/23/2019

No review comments provided

Review by
08/20/2019

“They met my expectations in everything.”

Review by
08/20/2019

“I would like to recognize Jim and the group of workers who came out. Everyone was great.”

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“I would like to recognize the salesman for his exceptional service!”

Review by
08/20/2019

“I would like to recognize the salesperson, he was good.”

Review by
08/20/2019

“Mr. Ramon was great.”

Review by
08/20/2019

“I was satisfied in general. They did a good job.”

Review by
08/19/2019

“Ideal Roofing, LLC met or exceeded my expectations in regards to patching it.”

Review by
08/15/2019

No review comments provided

Review by
08/14/2019

“They all did a good job. There were two people involved.”

Review by
08/14/2019

“Ideal Roofing met or exceeded my expectation in regards to the quality of their work.”

Review by
08/14/2019

“The crew manager. He was very nice.”

Review by
08/14/2019

“They were very responsive to my needs and did a very good job.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“They did a good job, were prompt, on time, and courteous. I would strongly recommend them to anyone and would use them again!”

Review by
08/14/2019

“They did a great job!”

Review by
08/14/2019

“I would like to recognize the salesman, Eric, for his exceptional service.”

Review by
08/14/2019

“The salesman and workers were exceptional.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“I would like to recognize the salesman for his exceptional service.”

Review by
08/14/2019

“They did a great job!!!”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“I would like to recognize the salesman. He was very nice, polite and thorough. The supplier, where the shingles and vents were ordered from, the delivery guy was perfect. He was most caring, careful and went over everything. When the Ideal guy recognized that the wrong sheeting was delivered, he exchanged it. He was just the delivery guy, but he was polite, nice, and clean. He needs a bonus. This delivery guy was on the mark.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“The roofing looks great, but some of the small details were overlooked.”

Review by
08/14/2019

No review comments provided

Review by
07/27/2018

“I just felt the salesperson was really on the ball because there was a glitch in the materials and he instructed me about everything. He really was making sure everything got done in a timely fashion. If he didn't do that the job would have been pushed out another day.”

Review by
07/27/2018

“We had a bit of a problem at first when the guy came out. He said I'll fix your roof but he couldn't, so we contacted the owner and told him that we spent $1100 and we still have a leak. Since then they have been very responsive and came out and repeatedly applied remedies to help find this leak. I think we're finally in the process of finding it, although just in time to put the fix on that we think we know will fix the leak, but it's pretty exotic. Now it's a bit dry in Texas so we don't have any rain, so we're waiting to see if we fixed the leak or not. To their credit, they hung in there and have been really patient and we have too. I would recommend them and in fact, I already have. If you work with them they'll work with you, so I've been happy with that. Are they the cheapest around the block? Probably not. We're still waiting to see if the leak fix works, but most companies walked away. Ideal Roofing has hung in and worked with us to try to identify this leak. A lot of these people want to come out and slap some plastic on what they think is the leak, take your money, and run. Once Ideal Roofing identified that technique didn't work they assembled the A-Team and got everything underway.”

Review by
07/27/2018

“I would like to recognize the supervisor that was on location, for his exceptional service. He did an excellent job. HIs name is Jose Villareal.”

Review by
07/25/2018

“They met my expectations in the timeliness.”

Review by
07/25/2018

“I would like to recognize George for his exceptional service. He was good and the guy he sent out to fix it was good also. They were very responsive when they found out that we still had the leak. They were able to track it down and repair it, and we have not had an issue since. I am very happy with the effort.”

Review by
07/25/2018

No review comments provided

Review by
07/25/2018

“They did a great job. The only issue I had was that when they left that evening there were trim pieces of the roof that were still hanging down in front of my door. They came back the next day for it.”

Review by
07/25/2018

No review comments provided

Review by
07/20/2018

“I was most satisfied with the quality of the work.”

Review by
07/20/2018

“They did a complete re-roofing several years ago and then about a year ago I had them come out and do some touch-ups.”

Review by
07/20/2018

“Ideal Roofing met and exceeded my expectations with speed and teamwork.”

Review by
07/20/2018

“They met my expectations by getting here and getting it done in one day like they said.”

Review by
07/20/2018

“I would like to recognize the guy that I dealt with. He was honest with me and I appreciated that.”

Review by
07/20/2018

“They exceeded my expectations with their speed of getting out here and doing the work because this wasn't a roof replacement, it was a repair, and I had previously been waiting on a different company for six months before this.”

Review by
07/18/2018

“I would recognize the whole crew for exceptional service.”

Review by
07/18/2018

“I was really happy with their performance. They did everything they said they would do and the roof doesn't leak.”

Review by
07/18/2018

“They were very good.”

Review by
07/18/2018

“They were all great. The gentleman that came out originally did a god job and positioned my expectation well and they delivered what he said they would, so I am happy with that.”

Review by
07/18/2018

“They met my expectations in getting the job done promptly and getting it done right.”

Review by
07/18/2018

“They exceeded or met my expectations by completing the roof promptly, and the look of the roof. As I said, I am not qualified to rate the materials and workmanship. I can comment on the workmanship if the shingles start falling off in the next few years.”

Review by
07/17/2018

“Their main guy (Raul or Ramone?) was exceptional. He was very good and walked me through everything. I thought he was outstanding!”

Review by
07/12/2018

“They replaced my roof, soffit, frieze, & fascia. I do wish that I had the remaining few boards around my garage door replaced. (I thought they were frieze.)”

Review by
07/12/2018

“They met my expectations.”

Review by
07/12/2018

“I was most satisfied with the communication. They called to let me know what was going on and they were great at communicating.”

Review by
07/12/2018

“I was most satisfied with the fact they very friendly. We had other people over to estimate on the project and they would never return and of my calls. I was a roofer myself so I was very appreciative of that.”

Review by
07/12/2018

“They met my expectations with their availability.”

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