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FEATURED REVIEWS
“They are very professional, always there whenever we call in with a roof problem, and they answer all of our questions. To me it seems they go above and beyond what is expected.”
“I would recognize the whole crew for exceptional service.”
“Their main guy (Raul or Ramone?) was exceptional. He was very good and walked me through everything. I thought he was outstanding!”
“They did a really good job. They did a good job. I had no complaints, and I would highly recommend them.”
“The roof was done very well, very fast. The gentleman who was in charge was actually going to do additional work through the company because there were leaks in the house. Very unresponsive after they did the roof. The roof was done very well. There's no question that they did a great job, very fast, but the additional work that they were—they also do sheet rock and whatnot. He did a part of it, and there were some other things they found. They were going through the insurance company to find out if they're going to pay, and he never came back. It's a shame because it was an incredible job. If we're talking about just the roof, they did a fantastic job. The guy that represents them was great until the end. He just blew it. I'd give them an A. The company did a super job. We're talking about doing roofs up here. There's no question they did it in record time. They cleaned everything up good. The job was done well, and it was a big job—20,000 something dollars. The customer service was the only one. He should have at least—not coming back just bugs me. I'm in the service business myself and responding is one of the first things you need to do. Customer service comes from the guy who was representing the company.”
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“They were great and they went above and beyond.”
“Mr. Sanchez”
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“All areas were satisfying but that one shortfall.”
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“It turned out to be a bigger job than we thought so I'd have to say the overall project exceeded expectations.”
“They are very professional, always there whenever we call in with a roof problem, and they answer all of our questions. To me it seems they go above and beyond what is expected.”
“I was most satisfied with the quality and the professional way they managed the project. I was also satisfied with how they kept the area clean and did it on schedule.”
“The time to complete the project and that there was no need to redo any of the work was good.”
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“I was satisfied with replacement of the materials of the ceiling on the porch.”
“I would like to recognize the installer on the job site. He did a good job.”
“The contractor, Eric, was very profession and helpful.”
“I like the work that they do. I have had them do multiple projects for me and they last.”
“Yes.”
“They did good work!”
“I would like to recognize their salesperson as they were great.”
“The owner.”
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“Everybody was good.”
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“The initial communication in regards to the estimate, date of project and completion were strong and met my expectations.”
“Does not remember their names.”
“All areas exceeded my expectations.”
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“Jose did a great job.”
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“Mike”
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“The salesman stated that they would double up the seams so that they would not erode away easily as compared to the rest of the roof. They did that and I think that it's great. I see my neighbors used a different vendor and they did not do the same thing as Ideal. I definitely believe this will make a difference in the longevity of this roof install.”
“They exceeded my expectation. Where he checked the things that popped through the roof, they painted them too. Not only it doesn't leak, but it looks good.”
“Jorge Serna”
“Eric and Jim are both extremely knowledgeable and make recommendation to solve issues and concerns as it relates to problem areas. In addition, the installers did a good job cleaning up when they were finished,”
“I would like to recognize the salesman for his exceptional service!”
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“I can't remember his name but the report worked with was excellent.”
“Did a great job at a reasonable price.”
“Ramon Torres did a great job finding and fixing the leak in our roof.”
“Eric Finn”
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“Quick and to the point all work completed in 1 day”
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“Eric Finn”
“The ability to solve the problem with efficient means. I had another quote from another company that listed a bunch of things I didn't need, but they solved the problem by using less and giving me more.”
“I was unhappy due to the warranty process.”
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“The salesman, but I can't remember his name. He did a great job. He supervised well and was professional and well organized.”
“They were able to resolve the issue on the second visit.”
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“They were on time and did the job in a expeditious manner.”
“Paul is really great to work with. He is honest and true to his word. The crew has worked very hard as well and done a great job.”
“They met our expectations.”
“They were there the whole time and gave me the information I needed. The customer service was very good.”
“Eric”
“They met my expectations. I have been dealing with them for a long time and have high expectations.”
“Eric”
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“They met and exceeded all of my expectations.”
“They came out on the same day.”
“They work hard while they are here and are doing a great job of being quick but efficient.”
“Paul is very honest and true to his word. He and his crew are working very hard.”
“Getting the job started and done in a timely manner.”
“The crew has worked so hard to complete the job. They are quick but efficient.”
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“I would like to recognize Eric, the salesperson. All of the guys were really good.”
“The crew and how hard they are working exceeds my expectations. They are quick, efficient, and do a great job.”
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“The fact that Ideal Roofing came back when I called about a leak says a lot about them. They took care of it right away.”
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“Everything but the nails.”
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