Houston Roofing & Construction, LLC (HRC)
5th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.7 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
87
4
12
3
2
2
2
1
2
5th year as a Best Pick Call
"We are committed to providing a high level of service at a reasonable price. Investing in your home should come with the peace of mind that your investment will not be wasted on low-quality workmanship or materials. We stand behind our work on every job, regardless of the scope of work. Our valuable expertise yields better results."

Melissa Braly | Owner
Company Information
Services Offered
HRC specializes in the repair, maintenance, replacement, and installation of roofs for residential and commercial properties. HRC also performs roof inspections, installs attic ventilation and insulation, and offers insurance claim assistance.
Warranty
HRC offers workmanship warranties on all repair and replacement work. All residential roof installations include a lifetime (50-year) material defect warranty.
Company History
HRC was founded in 2008 and is family owned and operated in Houston, Texas.
Distinctions
HRC is a GAF Master Elite Roofing Contractor and a GAF President's Club award winner as well as a member of the Greater Houston Builders Association and the Roofing Contractors Association of Texas.
Employee Information
All HRC employees wear uniforms and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
11330 West Road
Houston, TX 77065
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.7 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
87
4
12
3
2
2
2
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/18/2021

“The overall work met my expectations.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Blake did a good job. The guy that did the work was awesome.”

Review by
08/18/2021

“They understood the scope of work and they executed it perfectly.”

Review by
08/18/2021

“I would like to recognize Dustin Stahmer for his exceptional service!”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Yes, very professional”

Review by
08/18/2021

“They got it done really fast.”

Review by
08/18/2021

“Dustin Stahmer provided exceptional service. He was out salesperson and worked with us all the way thorough. Dustin is knowledgeable and explains fully what needs to be done. I was very happy!”

Review by
08/18/2021

“Houston Roofing and Construction did a good job on what was asked of them.”

Review by
08/18/2021

“I would like to recognize Robert Morgan for his exceptional service.”

Review by
08/18/2021

“They exceeded, because I am very happy with the roofing. They did a great job on it.”

Review by
08/18/2021

No review comments provided

Review by
08/17/2021

No review comments provided

Review by
08/15/2021

“Dustin with Houston Roofing and Construction was amazing. From the initial walk through, all the way through the project to completion. The quality of the work that the team did was amazing, even with weather delays the work was completed in a timely manner. Through out the whole project Dustin maintained contact and communicated with me so that I was never surprised. I am so glad I went with Houston Roofing and Construction”

Review by
08/14/2021

“Wonderful service!”

Review by
08/14/2021

“Dusty”

Review by
08/14/2021

No review comments provided

Review by
08/14/2021

“Sales man was first class”

Review by
08/12/2021

“All of the components used were the ones discussed discussed during the sales presentation and were the ones required to meet the requirements of the manufacturer's most extended warranty.”

Review by
08/12/2021

“Dustin Stahmer”

Review by
08/12/2021

“I appreciate Dustin for being on time and honest about my roofing needs.”

Review by
08/12/2021

“I would like to recognize Blake.”

Review by
08/11/2021

“Ryan Johnston”

Review by
08/11/2021

“Blake was excellent coordinating all the worker & my insurance company”

Review by
08/11/2021

No review comments provided

Review by
08/11/2021

No review comments provided

Review by
08/11/2021

No review comments provided

Review by
08/11/2021

“Quality of repair and how well it matches previous product.”

Review by
08/11/2021

“The communication was wonderful. I loved that they handled pretty much everything with the insurance. I didn't have to do much at all. They were all nice human beings.”

Review by
08/11/2021

“Dustin Stahmer was not only personable, but also very knowledgeable of the trade and product. He was always helpful and explained things thoroughly.”

Review by
08/11/2021

No review comments provided

Review by
08/11/2021

“The overall work was completed professionally as far as my neighbors and I can tell. The crew arrived on time, were very fast and completed the roof replacement in one day. There were few moments where the company went beyond their duty and others were disappointing. Good one: while the crew were replacing my roof they blew the power to my house. I could not restore it by flipping breakers, but the manager was very kind to call his electricians, who came, check everything and actually just flipped the breakers that were a bit stuck. They didn't take any money for call, which I appreciated a lot. The disappointing parts: 1) the crew severely damaged my garden, which I had to completely replant after a winter storm. I had several very rare and expensive shrubs and trees that were seriously damaged. They broke a half of very young new Japanese maple tree. Before they started their work, the crew put plastic sheet over the plants, but that of course does not protect the plants from asphalt shingles been dropped from three-story high roof. The guys had a garbage container near the back of the house, but when removing shingles from the front they just dropped them onto the garden below. It was heartbreaking for me to see because I spent the whole month every day working on this garden, and having them disrespecting my work was painful to see. If I knew that there will be no protection for the garden from shingles, I would have put up a tarp above the garden stretching it between the house and the fence. 2) We had some issues with Houston city permit. They requested it two days before the scheduled job day even though we scheduled it way before that. They did the job with me thinking that the permit has been granted, however only the plans were approved, they needed to purchase the permit before starting the job, which they didn't do. And I had to call them and call the permitting center quite a few numbers of times before it was resolved. That been said, I still think the guys did a great job on the roof, and I definitely use them again with some self-preparation.”

Review by
01/28/2021

“Yes. Justin supervisor of project”

Review by
12/12/2020

“I would like to recognize Dusty.”

Review by
12/12/2020

“They work diligently, however, they did not consider anything from anyone else's perspective. They maximized the benefits to them without considering my or my insurance company's position. I was out of town for this project, so it is hard to manage the property from so far away.”

Review by
12/10/2020

“I can't remember his name, but the representative did a good job for me and deserves recognition. He identified other problems that were not related to the roof that I was able to take care of, so I appreciate that.”

Review by
12/10/2020

“I would like to recognize the guy that did the actual work on the roof for exceptional service. I believe his name was Juan.”

Review by
12/10/2020

“Ryan Johnson and his team went above and beyond with exceptional service!”

Review by
12/10/2020

“Excellent customer service!”

Review by
12/10/2020

No review comments provided

Review by
12/10/2020

No review comments provided

Review by
12/08/2020

No review comments provided

Review by
12/08/2020

“Justin Millard was very professional and we enjoyed working with him. He made sure that we were satisfied customers.”

Review by
12/08/2020

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“The folks at Houston Roofing were very prompt, professional and fast.”

Review by
12/01/2020

No review comments provided

Review by
11/30/2020

“The PM was very informative, relaxed, and easy to work with.”

Review by
11/30/2020

“They did high quality work. I am happy with them, and I will use them in the future.”

Review by
11/30/2020

“I was pleased with Blake.”

Review by
11/30/2020

“They explained everything in detail and made sure to answer any questions.”

Review by
11/30/2020

“I am satisfied with Houston Roofing and Construction. I am satisfied with their work.”

Review by
11/28/2020

“Robert was wonderful working with. He answered every question, and he was so good to my mother. I would highly recommend them to anybody for anything.”

Review by
11/27/2020

“The job was completed safely and property was clean upon completion. Crew was Pleasant to work with. Scheduled time was excellent.”

Review by
11/26/2020

No review comments provided

Review by
08/25/2019

No review comments provided

Review by
08/22/2019

No review comments provided

Review by
08/19/2019

“The customer service exceeded my expectations.”

Review by
08/19/2019

“Fast fair friendly and professional service.”

Review by
08/19/2019

“Dealing with Justin was great. He's a nice guy.”

Review by
08/19/2019

“Those who did the actual work.”

Review by
08/19/2019

“Well.... The roof was installed but it was the wrong roof. Y'all agreed to re-do but no one ever came back or called... that was a year ago.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“I would like to recognize Dustin Stahlmer for his exceptional service.”

Review by
08/07/2019

“I would like to recognize the man who did the job for his exceptional service.”

Review by
08/07/2019

“Everybody did a good job.”

Review by
08/07/2019

“I would like to recognize Ryan Johnston for his exceptional service. I've been working with him for a while now.”

Review by
08/07/2019

No review comments provided

Review by
07/26/2019

“Adam Robin handled the whole roofing process in a courteous professional manner. Great management Adam!”

Review by
07/07/2019

“Justin was very good. Answered questions clearly. Definitely professional.”

Review by
07/03/2019

“Ryan Johnston”

Review by
07/03/2019

“I would like to recognize Dustin Stahmer for his exceptional service.”

Review by
07/03/2019

“I would like to recognize Dustin Stahmer.”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“I would like to recognize Justin Mullard for exceptional service. He was a perfect gentleman and never let me down. He is a true professional and fantastic overall. He always did what he said he was going to do and did a wonderful job. I have already recommended him to people and they have called me to thank the referral. Justin is a great asset to the company. I would also like to recognize Marty for exceptional service. He is actively assisting us on a project. He is helpful and very prompt. Overall, Houston Roofing is a great company.”

Review by
07/03/2019

“I would like to recognize Dustin for his exceptional service. I really appreciate the work he did.”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“I can't remember my sales guy's name, but I would recognize him.”

Review by
07/03/2019

“The initial consultation rates a five. Execution rates, at best, a two. Resolving the core execution rates a three and a half.”

Review by
06/28/2019

“Christian G”

Review by
06/27/2019

“Dustin”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Justin was wonderful to work with and made sure all of my questions were answered. So reliable and trustworthy.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Dustin Stahmer”

Review by
06/26/2019

“Thank you to Dustin Stahmer who provided information, communication, and support in ensuring quality services.”

Review by
06/26/2019

“Adam Robin He is absolutely wonderful.”

Review by
06/26/2019

“All did good”

Review by
06/26/2019

“Dustin was wonderful to work with”

Review by
06/26/2019

“Painters were very friendly, helpful, professional and respectful”

Review by
06/25/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/21/2019

“Good work -fair price”

Review by
06/21/2019

“The shingles”

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