Houston Roofing & Construction, LLC (HRC)
2nd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.6 out of 5 stars based on 79 customer surveys.
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2nd year as a Best Pick Call
"We are committed to providing a high level of service at a reasonable price. Investing in your home should come with the peace of mind that your investment will not be wasted on low-quality workmanship or materials. We stand behind our work on every job, regardless of the scope of work. Our valuable expertise yields better results."

Nathan Braly | Owner
Company Information
Services Offered
HRC specializes in the repair, maintenance, replacement, and installation of roofs for residential and commercial properties. HRC also performs roof inspections, installs attic ventilation and insulation, and offers insurance claim assistance.
Warranty
HRC offers workmanship warranties on all repair and replacement work. All residential roof installations include a lifetime (50-year) material defect warranty.
Company History
HRC was founded in 2008 and is family owned and operated in Houston, Texas.
Distinctions
HRC is a GAF Master Elite Roofing Contractor as well as a member of the Greater Houston Builders Association and the Roofing Contractors Association of Texas.
Employee Information
All HRC employees wear uniforms and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
11330 West Road
Houston, TX 77065
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.6 out of 5 stars based on 79 customer surveys.
5
61
4
8
3
4
2
5
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/16/2017

“I'm good with them. They've done a good job. When they say they were going to come out, they pretty well came out. If something went wrong, they gave me a call back. I'd give them an A. Looks good. Good communication. I recommend them all the time.”

Review by
10/16/2017

“HRC was very responsive to any inquiries I had and was pretty quick to respond. I'd grade them an A. They left some nails behind, and we saw them, and they ended up coming back, doing a sweep, and picking up all the nails.”

Review by
10/16/2017

“I thought they were very responsive and got the job done in a timely manner. I'd probably give them a B+. Quality of work was quite well. with the small exception of a round fence pipe.”

Review by
10/16/2017

“It was OK. They got my roof on; I can't do it. I would say a B. It was just a timing thing. The work was good. Very good.”

Review by
10/16/2017

“HRC is fine. The job is done nicely. I have no complaints. They're fine. I'd give them an A, excellent.”

Review by
10/16/2017

“They did a good job with the roof and cleaning up. They were just good all around. I would say an A.”

Review by
10/16/2017

“I supposed they did a good job, but I think I paid a premium price. I'd give them a C. Cleanliness was fine.”

Review by
10/16/2017

“They have good service and good customer service. I'd grade them with an A.”

Review by
10/16/2017

“It was a positive experience.”

Review by
10/16/2017

“I had a positive experience.”

Review by
10/16/2017

“They did what they said when they said it. I'd give them an A.”

Review by
10/09/2017

“They did a good job, and my roof didn't leak in the storm. I would give them an A.”

Review by
10/09/2017

“Quick and efficient. They did repairs. I'd grade them with an A+.”

Review by
10/09/2017

“They did what they said they were going to do and did it on time. They did roofing for me. I'd say an A-.”

Review by
10/09/2017

“There was a little communication in the beginning, but they followed through and finished up pretty well. I would say a B+.”

Review by
10/09/2017

“HRC was very customer focused and they honored all their commitments. They did a roofing installation. I'd grade them with an A+.”

Review by
10/09/2017

“I had an extremely positive experience with them. They did a very nice job. They replaced our whole roof. I'd give them an A+.”

Review by
10/09/2017

“They were on time. The workers didn't leave any materials in my yard. They were very professional. Everything was just a totally positive experience. They did a roof for me and that's all they did. I would give them an A.”

Review by
10/09/2017

“HRC is professional. They did roofing work for me. I'd give them a B+. I didn't have an issue or anything. I had no issue with the work, and I don't have any leaks in my roof anymore, so it's a good deal. I would recommend them.”

Review by
10/09/2017

“It's 60% positive. Nothing really, in particular, that I liked about them. They did roofing for me. I'd give them a C. I don't recommend anybody.”

Review by
10/09/2017

“Except for the fact that after the hurricane, they were supposed to come back and check our roof and they did once but I asked them to come back again to supposedly tune something and they haven't, I would give them an A overall. Punctuality wasn't all that great. I have recommended them.”

Review by
10/09/2017

“They were real professional to work with, as far as working through the claim processes. When it came time to do the work, they did it on time, showed up on time and did a good job. They did roofing and a little bit of interior work where we had the leak. I'd grade them with an A+.”

Review by
10/09/2017

“The work that they did was adequate for what I had attempted to get done, and they provided insurance coverage for their work and myself, workers compensation insurance, so I paid extra to have that. I did experience a leak around my chimney after Harvey, and I did call the representative and he sent somebody out and they indicated that the chimney cap was leaking or something thereabout, although they couldn't really tell in fact where it was. I contacted the representative again, the guy I was working with, and I asked him to give me a quote on replacing the chimney cap, and I never heard from them again. I'd say a slight issue, B. I think the quality of work was good, but he didn't follow up on the chimney. I’m waiting for them to call me back and I'm willing to pay for it.”

Review by
10/09/2017

“I liked their project management capability and mindset they brought to the party, how much of the extent you had Nathan, the owner, then Brian, and Keith, they ran all the projects. I'm a project manager in my normal day-to-day work activity and we worked well together. They did roofing, they did gutters, they did painting, they re-bricked the chimney, which had been hit by lightning. So, they were my general contractor for—I had multiple insurance claims—one for lightning and one for hail. I'd give them an A+ rating. Customer service and punctuality, timing, schedule related, we had Harvey interrupt us, but I can't hold that against them. They're doing another house for me.”

Review by
10/09/2017

“They had taken a water duct, redirected off the roof, and prior to the hurricane coming, we had two big rains that came, and the flood, when it happened, we called them. We saw, and we sent an email concerning the water that was coming off onto our window. And so they sent somebody out that decided to fix it. Daniel came out to fix it, but he came out and put one on, but it wasn't as tall as the original one, and so the next time it rained, it flooded over that little director they put on. I send another email, along with the photo and the video. All we need was, Daniel had promised the time he came out and talked with us, once the roof was put on, Ryan would come back and fix it. That didn't happen. So, after hurricane Harvey came and it rained, we done been through two, three hurricanes, we went through the tax flood everywhere had flooded, so the water was coming off the house, water had never built up and rolled into the house. And so finally when Ryan did come out, Ryan contacted my wife, he wanted to say because of the mulch that we had in that area is why the water backed up in the house. And so when I talked with the—I can't remember his name—the owner and I explained that to him, and asked ‘Now, why would water—‘ We done been through three hurricanes, Harvey came after they put the roof on and took the water re-director off the roof, and they want to say because we had mulch in that area is why it backed up—that mulch has been in that area for 15 years.”

Review by
01/02/2017

“Great experience using Houston Roofing & Construction. Nathan had his team came out to assess my roof shortly after I called and were able to provide me a detailed break out of the work necessary to fix my problem at a very reasonable price. His team did a great job with my roof repair and even went above and beyond the scope of work by removing an old satellite dish and patching up the area. I would definitely use them again and recommend to friends!”

Review by
01/02/2017

“Great experience using Houston Roofing & Construction. Nathan had his team came out to assess my roof shortly after I called and were able to provide me a detailed break out of the work necessary to fix my problem at a very reasonable price. His team did a great job with my roof repair and even went above and beyond the scope of work by removing an old satellite dish and patching up the area. I would definitely use them again and recommend to friends!”

Review by
12/31/2016

No review comments provided

Review by
12/31/2016

No review comments provided

Review by
12/31/2016

“Nathan refused to let David come back and see what was wrong”

Review by
12/31/2016

“Nathan refused to let David come back and see what was wrong”

Review by
12/28/2016

“I grade them an A. They did roofing work.”

Review by
12/28/2016

“They replaced my roof. I'd give them an A. I'd recommend the company.”

Review by
12/28/2016

“I've become dissatisfied once I realized what happened. I think Dave was the guy. He came in and he basically said, 'You don't have to pay your full deposit, your full insurance deductible, but we will do as much as the insurance claim says you need on your house.' So I was like, 'Okay basically you'll still do what the insurance claim says but I don't have to pay them the whole deductible? I'll do it.' So they started doing my roof, got a check, and then he was saying, 'Well we need the rest of the check from the insurance company to finish the roof' or whatever. I said okay, so I was thinking like he said he was going to do all these things to repair my house. And by the time he got the rest of the check, a lot of that list that the insurance company said needed to be repaired wasn't done. And basically, I would say for the most part, he concentrated on just getting the roofing done. I had some siding issues, which they did like four out of five, then a part of the side of my house but they didn't even paint it. So they were like, 'well to paint it we'd have to charge you extra for that.' Then I had a problem with my back door that was also indicated on the insurance estimate, and they put like something, this little threshold of my door. It would rub off and go away. And I still have the issue with my door. So basically I am having to go look for a brand new company to actually redo my entire siding on my house.”

Review by
12/28/2016

“The first time they came out, they sent some guy who didn't know what he was doing. And of course the repair was not properly done, and we had rain a couple days later so the roof leaked again. Then they sent a guy who actually knew what he was doing and since that time I've had no problems. I would give them a B+. I know that at least at this point in time, the roof has not leaked since the last two repairs made by them. I'd give them a good rating on customer service; they were very responsive. No problem with punctuality either. First time the expertise was bad; the second time it was good. I wouldn't have a problem recommending them.”

Review by
12/28/2016

“They put on a new roof on two houses. I grade them an A. The cleanliness and expertise were excellent. I have no complaints at all about them.”

Review by
12/28/2016

“They replaced the whole roof. I grade them an A. Their punctuality was good. The cleanliness was OK. I'm somewhat likely to recommend them.”

Review by
12/28/2016

“They were patching a leak around an exhaust pipe on the roof and replacing some flashing around the chimney as well as some stucco work. I would give it an A. The punctuality of the stucco guys was not so great; that's why they didn't get an A+. They said they were going to come, and then they didn't show up. And it took a couple calls to get them to come. The cleanliness and expertise were great.”

Review by
12/28/2016

“They replaced our roof. I grade them an A+. They did a great job. They were in and out—they did it all in a day. They basically told us how it was going to work, and everything worked out like they said.”

Review by
12/28/2016

“They did minor repairs on the roof. I grade them an A. it's OK. I would say their punctuality and expertise were good.”

Review by
12/28/2016

“They did roofing. They did a good job. No complaints at all.”

Review by
12/27/2016

“It was OK. They put a new roof on. They were professional. I would give them an A.”

Review by
12/24/2016

“We had a great experience with Houston Roofing & Construction. They performed top quality work and in a professional manner and timeframe.”

Review by
12/21/2016

“I have a flat roof and Houston Roofing & Construction fixed it about five years ago by putting a commercial roof on my house (with TPO covering) and I have had no more leaks at all. The only minor complaint that I have is that they fixed it so that some of the weeping drains off the roof occur right on the very front of my house, and it leaves a debris that mars the aesthetics. I have to spend the better part of a morning or afternoon with the pressure sprayer and long handled brush to clean it. But the work is very good, and HRC solved a major leak issue that I had. I am very happy that they finally fixed the problem, since two prior repair companies did not fix it.”

Review by
12/19/2016

“For the most part, it was positive; I would lean more toward positive. There was a leak in the corner of a room addition, and they fixed the leak. Then they found that the patio in the room addition required a lot of additional work besides just roofing, and they took care of that for me as well. Because of the leak, some wood below had rotted out. They took care of those issues and brought everything up to code. They did good work. As long as nothing leaks for the next year, I'd give them an A. They did it right before a heavy rain came. They completed it just as the rain got there, and I haven't seen any more leaks. I'm hoping I won't have to fix it again.”

Review by
12/19/2016

“It was mostly positive. There were certainly opportunities for improvement, but they did a lot of work for us in helping us for our home claim for our insurance. They did replacement of our roof shingles and gutters. I'd give them a B. There should be a distinction between sort of the management and the workers. The management was fantastic. The workers left some debris, and the exterior of the home was very messy. They had to come back a few times. But in terms of management and responsiveness, they were very good.”

Review by
12/19/2016

“I don’t know if I'd say positive, I don't know if I'd say negative, simply because after the work was done it took a little while to get in contact with somebody. It wasn't so easy. So because my roof is not something that I can really look at, I'm under the assumption that everything was done okay. But it did take me some effort to get in contact with someone. It was neutral. They did roofing work. I would give them a C.”

Review by
12/19/2016

“I would say that I wasn't pleased with their service. They supposedly fixed some repairs and recommended a new roof. But the repairs that they did didn't last for long. The repairs that they did were just on my roof. I would give them a D. The quality of work just wasn't good. The customer service was mediocre. The cleanliness is really hard for me to tell, because they were just on the roof. They didn't leave a mess.”

Review by
12/19/2016

“I did have a good exchange with them. They put a roof on my house. They did an excellent job, and I appreciated it. I recommended them to several people, and they did their houses as well. They were on time, and they completed the work in a reasonable length of time.”

Review by
12/19/2016

“They completely redid my roof. It is a flat roof that had had a lot of leaks in it. I give them an A. Their quality of work and customer service were excellent. They were very punctual. Their cleanliness was excellent, and they were very astute.”

Review by
12/19/2016

“He did some work on the roof—checking out a leak we had around our chimney and checked the rest of the roof for sealant. I would use them again. He came out and did a survey and helped with the leak. I'd give them an A.”

Review by
12/19/2016

“They did a full re-roof. Everything was good. I give them an A+. They did a nice job. They knocked it out in a day.”

Review by
12/19/2016

“I had a good experience. They replaced the roof. I'll give them an A+. They did a great job. All of that experience was great.”

Review by
12/19/2016

“They did work for me at my old house that I sold. They replaced the shingles on the rooftop. I'd give them an A all around. I'd definitely recommend them.”

Review by
12/19/2016

“They were very good. I'm very happy with them. They did a new tile roof replacement. I give them an A+. Their cleanliness and expertise were very good.”

Review by
12/19/2016

“They replaced the flat portions of my roof on the house. I'd give them a B.”

Review by
12/19/2016

“They replaced a whole roof. I'd give them an A. They did good work.”

Review by
12/19/2016

“It was good. They just repaired some shingles. I give them an A-.”

Review by
12/19/2016

“They just did a roof repair. They were an A. I'm extremely likely to recommend them.”

Review by
12/19/2016

“They re-roofed my house and then did a little bit of trim work. I'd give them an A.”

Review by
12/19/2016

“They replaced my roof. It was an A.”

Review by
12/19/2016

“Awesome job; appreciate y'all!”

Review by
12/19/2016

“They put a new roof on the house. I'd grade them as an A.”

Review by
12/19/2016

“They replaced the roof. I'd give them an A.”

Review by
12/19/2016

“They did some roofing repairs for me. I would give them an A.”

Review by
12/19/2016

“They did roofing and some roofing repair. I give them an A+.”

Review by
12/19/2016

No review comments provided

Review by
12/19/2016

No review comments provided

Review by
12/19/2016

No review comments provided

Review by
12/17/2016

No review comments provided

Review by
12/16/2016

No review comments provided

Review by
12/16/2016

No review comments provided

Review by
12/16/2016

No review comments provided

Review by
12/16/2016

No review comments provided

Review by
12/16/2016

No review comments provided

Review by
12/16/2016

“They were fast and efficient.”

Review by
12/16/2016

“Overall a very good job, however they did damage some plants while removing the old shingles.”

Review by
12/16/2016

“Houston Roofing is the only company I would use. They have installed two roofs for me.”

Review by
12/16/2016

“We had them work on roof after a hail storm. The gentleman that came out was very nice and went through the steps. They were the most expensive of the quotes but I felt the customer service would be best and I felt confident in his experience. In the end, if they don't put in writing it was nothing more than a sell job. The guy we dealt with left and all the promises he made went with him. Took almost three months to complete the work. The owner did best he could to rectify the situation, but it wasn't in writing and the man who I dealt with just left so is more on me. My personal opinion is we could have gotten the same job performed for 3-4% less and with about the same workmanship. I don't mind paying extra for top quality and customer service and I was sorely disappointed in both the efforts we received.”

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