Houston Roofing & Construction, LLC (HRC)
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.5 out of 5 stars based on 146 customer surveys.
5
109
4
18
3
9
2
7
1
3
3rd year as a Best Pick Call
"We are committed to providing a high level of service at a reasonable price. Investing in your home should come with the peace of mind that your investment will not be wasted on low-quality workmanship or materials. We stand behind our work on every job, regardless of the scope of work. Our valuable expertise yields better results."

Nathan Braly | Owner
Company Information
Services Offered
HRC specializes in the repair, maintenance, replacement, and installation of roofs for residential and commercial properties. HRC also performs roof inspections, installs attic ventilation and insulation, and offers insurance claim assistance.
Warranty
HRC offers workmanship warranties on all repair and replacement work. All residential roof installations include a lifetime (50-year) material defect warranty.
Company History
HRC was founded in 2008 and is family owned and operated in Houston, Texas.
Distinctions
HRC is a GAF Master Elite Roofing Contractor as well as a member of the Greater Houston Builders Association and the Roofing Contractors Association of Texas.
Employee Information
All HRC employees wear uniforms and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
11330 West Road
Houston, TX 77065
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.5 out of 5 stars based on 146 customer surveys.
5
109
4
18
3
9
2
7
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/25/2019

No review comments provided

Review by
08/22/2019

No review comments provided

Review by
08/19/2019

“The customer service exceeded my expectations.”

Review by
08/19/2019

“Fast fair friendly and professional service.”

Review by
08/19/2019

“Dealing with Justin was great. He's a nice guy.”

Review by
08/19/2019

“Those who did the actual work.”

Review by
08/19/2019

“Well.... The roof was installed but it was the wrong roof. Y'all agreed to re-do but no one ever came back or called... that was a year ago.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“I would like to recognize Dustin Stahlmer for his exceptional service.”

Review by
08/07/2019

“I would like to recognize the man who did the job for his exceptional service.”

Review by
08/07/2019

“Everybody did a good job.”

Review by
08/07/2019

“I would like to recognize Ryan Johnston for his exceptional service. I've been working with him for a while now.”

Review by
08/07/2019

No review comments provided

Review by
07/26/2019

“Adam Robin handled the whole roofing process in a courteous professional manner. Great management Adam!”

Review by
07/07/2019

“Justin was very good. Answered questions clearly. Definitely professional.”

Review by
07/03/2019

“Ryan Johnston”

Review by
07/03/2019

“I would like to recognize Dustin Stahmer for his exceptional service.”

Review by
07/03/2019

“I would like to recognize Dustin Stahmer.”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“I would like to recognize Justin Mullard for exceptional service. He was a perfect gentleman and never let me down. He is a true professional and fantastic overall. He always did what he said he was going to do and did a wonderful job. I have already recommended him to people and they have called me to thank the referral. Justin is a great asset to the company. I would also like to recognize Marty for exceptional service. He is actively assisting us on a project. He is helpful and very prompt. Overall, Houston Roofing is a great company.”

Review by
07/03/2019

“I would like to recognize Dustin for his exceptional service. I really appreciate the work he did.”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“I can't remember my sales guy's name, but I would recognize him.”

Review by
07/03/2019

“The initial consultation rates a five. Execution rates, at best, a two. Resolving the core execution rates a three and a half.”

Review by
06/28/2019

“Christian G”

Review by
06/27/2019

“Dustin”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Justin was wonderful to work with and made sure all of my questions were answered. So reliable and trustworthy.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Dustin Stahmer”

Review by
06/26/2019

“Thank you to Dustin Stahmer who provided information, communication, and support in ensuring quality services.”

Review by
06/26/2019

“Adam Robin He is absolutely wonderful.”

Review by
06/26/2019

“All did good”

Review by
06/26/2019

“Dustin was wonderful to work with”

Review by
06/26/2019

“Painters were very friendly, helpful, professional and respectful”

Review by
06/25/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/21/2019

“Good work -fair price”

Review by
06/21/2019

“The shingles”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

“Justin!”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

No review comments provided

Review by
08/16/2018

“Justin should be recognized.”

Review by
08/16/2018

“They met my expectations in all other areas.”

Review by
08/14/2018

“Great job on the roof. Great job on the windows.”

Review by
08/13/2018

“I sure would recommend you all”

Review by
08/13/2018

No review comments provided

Review by
07/25/2018

“I would like to recognize the whole crew because they were outstanding. The foreman was fantastic and Adam went above and beyond to make sure I was satisfied.”

Review by
07/25/2018

“I would like to recognize David for his exceptional service. I believe he was the project manager.”

Review by
07/16/2018

“After a year of different companies, Houston Roofing knew the issue right away and fixed it!”

Review by
07/15/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“When there were rare issues, they promptly resolved them to my complete satisfaction.”

Review by
07/12/2018

“Your workmanship, and the end results of my roof, met my expectations.”

Review by
07/12/2018

“Thorough explanation of job scope”

Review by
07/11/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

“Very prompt and good project management, from the start”

Review by
07/05/2018

“Ryan Johnston. Very responsive, informative and professional”

Review by
07/05/2018

No review comments provided

Review by
07/05/2018

No review comments provided

Review by
10/16/2017

“I'm good with them. They've done a good job. When they say they were going to come out, they pretty well came out. If something went wrong, they gave me a call back. I'd give them an A. Looks good. Good communication. I recommend them all the time.”

Review by
10/16/2017

“HRC was very responsive to any inquiries I had and was pretty quick to respond. I'd grade them an A. They left some nails behind, and we saw them, and they ended up coming back, doing a sweep, and picking up all the nails.”

Review by
10/16/2017

“HRC is fine. The job is done nicely. I have no complaints. They're fine. I'd give them an A, excellent.”

Review by
10/16/2017

“They did a good job with the roof and cleaning up. They were just good all around. I would say an A.”

Review by
10/16/2017

“They have good service and good customer service. I'd grade them with an A.”

Review by
10/16/2017

“They did what they said when they said it. I'd give them an A.”

Review by
10/16/2017

“It was a positive experience.”

Review by
10/16/2017

“I had a positive experience.”

Review by
10/16/2017

“I thought they were very responsive and got the job done in a timely manner. I'd probably give them a B+. Quality of work was quite well. with the small exception of a round fence pipe.”

Review by
10/16/2017

“It was OK. They got my roof on; I can't do it. I would say a B. It was just a timing thing. The work was good. Very good.”

Review by
10/16/2017

“I supposed they did a good job, but I think I paid a premium price. I'd give them a C. Cleanliness was fine.”

Review by
10/09/2017

“They did what they said they were going to do and did it on time. They did roofing for me. I'd say an A-.”

Review by
10/09/2017

“HRC was very customer focused and they honored all their commitments. They did a roofing installation. I'd grade them with an A+.”

Review by
10/09/2017

“I had an extremely positive experience with them. They did a very nice job. They replaced our whole roof. I'd give them an A+.”

Review by
10/09/2017

“They were on time. The workers didn't leave any materials in my yard. They were very professional. Everything was just a totally positive experience. They did a roof for me and that's all they did. I would give them an A.”

Review by
10/09/2017

“Except for the fact that after the hurricane, they were supposed to come back and check our roof and they did once but I asked them to come back again to supposedly tune something and they haven't, I would give them an A overall. Punctuality wasn't all that great. I have recommended them.”

Review by
10/09/2017

“They were real professional to work with, as far as working through the claim processes. When it came time to do the work, they did it on time, showed up on time and did a good job. They did roofing and a little bit of interior work where we had the leak. I'd grade them with an A+.”

Review by
10/09/2017

“I liked their project management capability and mindset they brought to the party, how much of the extent you had Nathan, the owner, then Brian, and Keith, they ran all the projects. I'm a project manager in my normal day-to-day work activity and we worked well together. They did roofing, they did gutters, they did painting, they re-bricked the chimney, which had been hit by lightning. So, they were my general contractor for—I had multiple insurance claims—one for lightning and one for hail. I'd give them an A+ rating. Customer service and punctuality, timing, schedule related, we had Harvey interrupt us, but I can't hold that against them. They're doing another house for me.”

Review by
10/09/2017

“Quick and efficient. They did repairs. I'd grade them with an A+.”

Review by
10/09/2017

“They did a good job, and my roof didn't leak in the storm. I would give them an A.”

Review by
10/09/2017

“There was a little communication in the beginning, but they followed through and finished up pretty well. I would say a B+.”

Review by
10/09/2017

“The work that they did was adequate for what I had attempted to get done, and they provided insurance coverage for their work and myself, workers compensation insurance, so I paid extra to have that. I did experience a leak around my chimney after Harvey, and I did call the representative and he sent somebody out and they indicated that the chimney cap was leaking or something thereabout, although they couldn't really tell in fact where it was. I contacted the representative again, the guy I was working with, and I asked him to give me a quote on replacing the chimney cap, and I never heard from them again. I'd say a slight issue, B. I think the quality of work was good, but he didn't follow up on the chimney. I’m waiting for them to call me back and I'm willing to pay for it.”

Review by
10/09/2017

“HRC is professional. They did roofing work for me. I'd give them a B+. I didn't have an issue or anything. I had no issue with the work, and I don't have any leaks in my roof anymore, so it's a good deal. I would recommend them.”

Review by
10/09/2017

“It's 60% positive. Nothing really, in particular, that I liked about them. They did roofing for me. I'd give them a C. I don't recommend anybody.”

Review by
10/09/2017

“They had taken a water duct, redirected off the roof, and prior to the hurricane coming, we had two big rains that came, and the flood, when it happened, we called them. We saw, and we sent an email concerning the water that was coming off onto our window. And so they sent somebody out that decided to fix it. Daniel came out to fix it, but he came out and put one on, but it wasn't as tall as the original one, and so the next time it rained, it flooded over that little director they put on. I send another email, along with the photo and the video. All we need was, Daniel had promised the time he came out and talked with us, once the roof was put on, Ryan would come back and fix it. That didn't happen. So, after hurricane Harvey came and it rained, we done been through two, three hurricanes, we went through the tax flood everywhere had flooded, so the water was coming off the house, water had never built up and rolled into the house. And so finally when Ryan did come out, Ryan contacted my wife, he wanted to say because of the mulch that we had in that area is why the water backed up in the house. And so when I talked with the—I can't remember his name—the owner and I explained that to him, and asked ‘Now, why would water—‘ We done been through three hurricanes, Harvey came after they put the roof on and took the water re-director off the roof, and they want to say because we had mulch in that area is why it backed up—that mulch has been in that area for 15 years.”

Review by
01/02/2017

“Great experience using Houston Roofing & Construction. Nathan had his team came out to assess my roof shortly after I called and were able to provide me a detailed break out of the work necessary to fix my problem at a very reasonable price. His team did a great job with my roof repair and even went above and beyond the scope of work by removing an old satellite dish and patching up the area. I would definitely use them again and recommend to friends!”

Review by
01/02/2017

“Great experience using Houston Roofing & Construction. Nathan had his team came out to assess my roof shortly after I called and were able to provide me a detailed break out of the work necessary to fix my problem at a very reasonable price. His team did a great job with my roof repair and even went above and beyond the scope of work by removing an old satellite dish and patching up the area. I would definitely use them again and recommend to friends!”

Review by
12/31/2016

No review comments provided

Review by
12/31/2016

No review comments provided

Review by
12/31/2016

“Nathan refused to let David come back and see what was wrong”

Review by
12/31/2016

“Nathan refused to let David come back and see what was wrong”

Review by
12/28/2016

“I grade them an A. They did roofing work.”

Review by
12/28/2016

“They did roofing. They did a good job. No complaints at all.”

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