“The service that was promised to be delivered was not delivered. I had to call them to come back to complete the service as promised and they did. At the end I was not pleased overall because I could have had better service at a lower price. I tendered for the service that I needed. Braun's Roofing came in at the highest price. When I asked why they said that they were going to go through my entire roof so I did not go for the cheaper option. In two hours they claimed that they finished everything. When I inspected it myself they did not do what they promised. I called them and was very vocal about my disappointment. In the end I felt that I hired the wrong company, I should have went with the cheaper option. The service overall is very disappointing. I would never recommend them and let others in the community know not to use them.”

“They always do a great job!”

“We were very pleased with them. The lead guy William was great. His workers were fine. They were just working.”

“I was most satisfied with their quality and timeliness.”

“I would like to recognize Sonny for his exceptional service. He did a great job.”

“There' an oak tree on one side of my house and the gutters overflow when it rains because of the leaves. I asked him to clean it out and he did. He didn't have to do that but he did.”

“I was most satisfied that they finished it in one day.”

“They repaired everything right the first time.”

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“They were extremely good.”

“I would like to recognize Mark for his exceptional service. He was the gentleman I talked too.”

“They exceeded my expectations because of the quality of the work.”

“Their personal service exceeded my expectations.”

“Everything they did we were extremely happy with.”

“I would like to recognize their salesman for his exceptional service. He really sold the job. I had 3 other roofing people come by and one was substantially lower and I really wanted that company, but the salesman from Braun's sold the job.”

“Very professional and very good crews.”

“The installation of the replacement of the roof was satisfactory and exactly what I wanted.”

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“They were supposed to replace the drip edge all the way around the roof with new materials. They did not do any of that because it wasn't shipped with the other materials. They were supposed to get back to me about it, but they did not.”

“Braun’s Roofing did what they were supposed to do when they were supposed to do it. They fixed the leak in our roof. I'd give them an A.”

“They fixed my issue, and it was affordable. I had some leak repair done on my roof. I'd give them an A for the overall experience.”

“They have good communication skills. They did both residential and commercial roofing services for me. I'd give them an A.”

“They were fabulous. Everything was great. They were efficient and good at their job. They did roofing. I'd give them A+.”

“The guy handled himself personally like he cared. They removed an old roof and installed a new one. I'd give them an A.”

“I like the timing, and they were professional. They did a patch job for me. I'd give them an A+.”

“We had a leaking roof, and they diagnosed it properly and fixed it. I'd give them an A grade.”

“The guy came out and explained what was going on. They did roofing. I'd give them an A+.”

“They did what they said they were going to do. They did the roof. I'd give them an A.”

“They fixed the problem. They did roofing work for me. I'd rate them an A.”

“I’ve used Braun’s Roofing for 15 years, and I’ve been very satisfied.”

“I think that the gentleman that was our sales guy was very thorough as far as going over a lot of things, and I brought up some information also that I had read and asked his opinions, because I kind of researched roofing. He added his reasoning for why he would or wouldn’t do some things. I think he was upfront with them. Also, we discussed a certain kind of initial layer that you put on and things like that, and he came forward with it and agreed that it was the best way to go. I just liked how he handled it all. It was a roof replacement. I'd give them an A. I have not found any issues at all, and we’ve had a huge rainstorm here in Houston. He followed up. He called me a lot of times asking me if I needed anything or had any other questions. He asked if there was anything else he could help me with. I felt that he was very forthcoming on making sure that I was satisfied. He had a team there right away. They came in basically in one day and cleaned up and got out of there. It looked like nobody was even there. I’ve already recommended. I’ve recommended them to my neighbors and my boss. My boss actually used them, and he was very satisfied with them.”

“I called them out, and they came out. The guy showed me different roofing materials, different colors, different styles, the different brands. He explained everything to me, and we made a decision. The bid was comparable and better than the other bids that I got. The guys came out and did the roof in one day. Where I live at, the lady got their roof and it took them about three or four days. My neighbor and I were talking and wondering why was it taking them so long, and he reminded me that they came out one morning about 6 o’clock in the morning and about 5 o’clock they were already packed up and leaving. That was nice because you get out there, you do the job, and you leave. You get it done. Instead of trying to do a little bit today and you come out and do a little bit tomorrow for three or four days. Although the guys were out there at my neighbor’s house, they were out there, but it was like, ‘What are they doing? Why is it taking them four or five days to get it finished?’ I was completely satisfied. I'd give them A+ across the board.”

“They did a really good job. They were very thorough. We ended up not using them for a whole lot because we didn’t need a whole lot. They just did some minor repairs, and they were great. They really took the initiative to talk to the insurance company and for a whole house, total roof repair after the tornadoes came through. When the insurance company just refused flat out, they didn’t try to sell me real hard on doing an entire roof. They just did what was reasonable, and they did that before we paid them any money. I thought that was good. I'd give them A+ for the overall experience. They were great.”

“They did the work that they said they were going to do. They did it on time, and they were pleasant. We had a leak in the roof, and they came. He went up and checked everything, and he found that one of these plastic covers that goes over some vents and such, had a crack in it. They came and replaced that and put tar around the edge of it. They did a cleanup job. I'd give them an A. I had no trouble with them. The office was a little slow, and they lost my first request. They knew what they were doing. The man who came out to look at it and the man who came to do the work knew what they were doing.”

“We were pleased with everything that they did and everything that they told us. They did a special flashing for us on the roof and on the patio, and the Pasadena inspection guy came by after all of this was done and he said, ‘Whoever put your roof up did a darn good job.’ They did an A+ job. We were not disappointed. They were here, and they answered the questions we had. We were very satisfied. I even got some business cards from them to give them away.”

“They came in, and they did it quickly and neatly. They put a roof on, a new roof. They had to scrape an old polyurethane roof off, and they had to put new decking in some places because the roof had leaked. It was a big job, and they did it neatly and quickly. It might have taken two days and, at any rate, I was well pleased, and they were very nice. The work was too. I'd give them an A for the overall experience.”

“They've done several roofs for me. It was an extremely positive experience. I don’t have to do anything but call them and then everything gets done. I have several properties, and they have probably replaced roofs on three or four of them in the last two or three years. I'd rate them A+. I always recommend them.”

“The sales was good, and they did good quality work. They made recommendations of what they thought I needed, because I’m not a roofer and I don’t know nothing about shingles. They made sure that I got the quality stuff that I needed. They put a whole new roof for me. I'd give them A+ for the overall experience.”

“They did an excellent job. Everything was excellent. They are just professional and did good work. They cleaned up the place good. I’ve got no problems. I wish everybody was like their work. I'd give them A+. I would recommend them without a doubt.”

“Keith, the guy in charge, was real informative and took care of me. He had a tight schedule, and he managed to slide me in and put the roof on whenever I was able to take off and be there with him. I'd grade them an A.”

“Braun’s Roofing gave me a quote, and they did what they said they were going to do. They cleaned up, and there was no call back. There were no leaks, so they did a good job. I'd give them an A.”

“The experience was uplifting. It was better than a shock treatment. They put on a new roof for me. I'd give them A+ for the whole experience. They would get a gold star for everything.”

“They did roofing for me. I'd give them an A. The customer service was great. They were on time. They cleaned up after themselves. They seemed to know what they were doing.”

“I liked their employee. He was very friendly and knew what he was doing. They replaced the roof, re-shingled the roof for me. The grade I’d give them would be an A.”

“They were willing to be out there with this cold weather as it was. They found multiple issues with the roof, and they repaired them all. I'd give them A+.”

“The response was quick. They did everything they said they would do. They did a nice job, and it was clean, kept clean. They put on a roof for me. They are an A.”

“Braun’s Roofing did a good job. They were quick and pleasant. They put a brand new roof on my home. They get the best grade, A. They were really good.”

“The people were good. They were fast, and they cleaned up after themselves very well. They replaced the whole roof. I'd give Braun’s Roofing an A+.”

“They gave prompt attention, and they got the job performed. They did a roof replacement. I guess I'd give them a B+. The work was good quality.”

“Their representative would never call me back. I had some leaks fixed all around a vent. I'd give them a B for the overall experience. Their customer service was not good, and I would rate them poor on punctuality.”

“The crew, especially the foreman that came out with them, were on time, got it through with and left. That’s what we needed. They did roofing for us. I'd give them a B+. I had a little bit of an issue, and we had to call them back once. They left some tacks and stuff in the yard. They knew what to do and what needed to be done.”

“They were never able to fix the problem, the leak. They came out several times and fixed it and never repaired it. When hurricane Harvey came they said they were not doing anything. They never took the time. They never fixed it to begin with, and when the hurricane came, they washed their hands of that. They were doing roof work for us. I'd give them D-, because it started out OK.”

“I needed a roof repair, and they came and got it done at a reasonable price. I'd give them A+.”

“They fixed my roof. They found the problem and fixed it. It was a roof repair. I'd give them a B.”

“The supervisor was easy to work with. They did a roof repair. I'd give them a B+ for the overall experience.”

“They did what they said they were going to do. They did a roof repair for me. I’d probably give them a B.”

“He attempted to fix the roof and showed me where the critters were coming in and out of. He took his shoes off when he came in the house. He showed us pictures of the damage and seemed to be a very respectable man, and he knew what he was doing. He did roof repair for us. We had all the rain, and the roof is still leaking. He did great work, but I need him back out, but I can’t get them back out here. I guess I'd give them a C-. I’m not real happy with the customer service because I can’t get them back out here. He ran late also.”

“The guy that came to fix our roof, he didn’t even turn off his car. He came and said, ‘This is wrong.’ He covered the hole with something, and after that he charged us $700 in five minutes. I'd give them F.”

“They put on a roof. I liked the salesman. Because of the salesman, my experience was A+. The salesman made sure they did it right. Carlos is the reason I used Braun’s because I was going to use another company.”

“They were excellent. They replaced my whole roof after the tornado. They were on time, did a great job, had a great sales rep, and they were just awesome. I'd give them an A+. I recommended them to everybody.”

“They replaced the roof, tore off the old one, and put a new one on. They were timely and efficient, and they did what they said they were going to do when they said they were going to do it. I'd rate it an A+.”

“They completely replaced my roof because of the hail damage. They did what they said they were going to do, and they did it in a timely and professional manner. I'd give them an A.”

“Braun’s Roofing replaced the whole roof. I liked the efficiency. The customer service was good, and they were very clean about it. I have no complaints at all. I'd rate it an A.”

“Braun’s Roofing replaced my whole roof. They did a nice job. They were there when they said they'd be and did good work. I'd give them an A.”

“They did a good job. They replaced my roof. They were quick and on time. Overall, it's an A, but they didn't get all the nails up off the ground.”

“I have a new roof on my head. This is the second house I've had them reroof. After Hurricane Ike, they did my Galveston house, and it looks great.”

“They did a great job. They worked on my one-story house and a separate garage. They did it in one day. As far as the project itself, they did a nice job. It was A+.”

“It was a roofing job. They did a reroof. I liked the price and availability. He was local and nice to deal with. I'd rate it an A. I already have recommended them.”

“Braun’s Roofing did asphalt shingles. They delivered on time. They were fast, and did a pretty good- looking job when they were done. I'd give them an A. I'd recommend them.”

“Braun’s Roofing did a total roof replacement and flashing and replacement of the different apparatuses that are up there. They were timely, efficient, and pleasant. I'd rate them an A+. I can't wait to recommend them.”

“They did a complete roofing, peeled the old one off, did some wood repair, and then put new shingles down. They were on time, did a good job, and cleaned up. Overall, I'd give them an A. I have already recommended them to the neighbor across the street.”

“We had a great experience with Braun’s. They did a total reroof. We had hail damage, so they did a tear off and a reapply. I mean they handled the process from start to finish and did a really good job. I'd grade it an A+. Everything went better than expected. I already have recommended them to several people.”

“They replaced the roof. I liked the price. They were acceptable as far as being able to communicate for the most part. I was able to get back and forth with them. The product seemed like it was at least the industry standard and I think the quality of the install was fine as well. I would say an A.”

“Braun’s Roofing replaced the entire roof. They're really responsive to any questions, and if I would call or text, they would respond quickly. They were just really good with communication and of course, I like the way the roof looks. I would grade it an A. I've already recommended them.”

“Braun’s Roofing did a total replacement. The sales representative was right on top of things. They were there when they said they would be. They finished when they said they would finish. There were no surprises. I grade it an A+. I've already recommended them to all my neighbors.”

“Braun’s Roofing put a new roof on, added a breezeway, and then they replaced some siding on the garage. They didn't come in and fart around. They went and got on the roof, pulled it off, and put a new one on. I'd give them an A+. I would recommend them highly.”

“They were very nice, and they did a good job. They did a complete new roof. A tree and a tornado went through my house. They were quick. They got in there, got to work, and they got the job done. They told me what they were doing, and when they were going to do it. There was no guessing. They were an A. I didn't have any problems with them. I was completely satisfied. This is the second time they've done a roof for me. I was satisfied the first time. That's why I called them the second time. If anybody asks me I'd say, “Call Braun's Roofing.””

“After a hailstorm, Braun’s Roofing was in the neighborhood and did a full roof replacement. They looked at the roof and said there was damage. Then, they actually came before the adjuster came and then they worked with him. They worked with us as far as the payments and getting the money beforehand, and waited until the insurance company paid us the rest of it. We paid them as soon as we got the rest of the money from the insurance company. They were just really great to work for, good quality work. I'd give them A+.”

“We had a tile roof, and we live on a golf course. Various tiles are repeatedly broken for obvious reasons, and we were having some leakage problems. We decided to change it over to a composition roof. I used to have a company of my own, and they were one of my customers way back when. I've known Skeeter Braun for many many years. They've done repair work on another home that I owned prior to this one, and they've done repair work for me before. This time they did a complete replacement. Overall, I'd give them A+.”

“They were great. I'm very pleased with them. They did a complete reroof. They had very good pricing. They answered all my questions, and they gave me options on the roof. Anything that I asked them to do, they did. Whenever they said they were going to show up, they were right on time—or actually a little early—and they knocked the job out in one day. I basically never knew they were there. I couldn't ask for anything better. I'd rate it an A. I was very happy with them.”

“Overall, it was a great experience. They replaced my roof. They did it all very quickly. They were out of here in less than a day, and they gave me a fair price. The only thing that happened that was kind of negative was one of them bumped into my mailbox and nobody told me, or tried to fix it. Other than that, I'm completely satisfied. They got all the nails and shingles up out of the yard, and they cleaned up the mess. It all got done in less than a day, and I love my roof. I'd rate it an A-.”

“We had pretty extensive hail damage. We had a front porch, a back patio, and a roof as well that suffered damage. I was really impressed with their representatives that came out and called on us first, and they worked with our insurance company and the adjuster. They were here with us when the adjuster came, and they were on time. They did the work when they said they would, and they did what they said they would do. I'd grade it an A+. We recommended them to several people in the neighborhood.”

“Braun’s Roofing put on two new roofs on my house and my garage. They seemed to be rather concerned about the quality of their work, and they seemed to do good work. I'd rate it an A. I was frequently unable to get a hold of my job superintendent. In this day and age of cellphones, smartphones, iPhones, and in-your-ear phones, it was annoying not to be able to reach him. Customer service was a B-.”

“It was a roof replacement. They were on time. They said they would do the haul off and the cleanup, meaning they would basically clean the yard up and leave it the same way they found it, and they did. They did an excellent job. I didn't experience any leaks, and they told me if I did, or if I found anything wrong, or had questions to give them a call. They did such a good job that there were no questions, issues, or problems. I'd grade it an A.”

“Braun’s Roofing did work for us a couple of months ago. They did a good job. We had some hail damage about a year ago, and I had them come out and look at it and replace the roof. They did a good job efficiently, and got right to it. The cleanup was good, so I had no complaints. The work overall was excellent.”

“They replaced my whole roof, and they did all of the boards around the roof. They were quick, and they did what they said they were going to do. I haven't had any problems, and they also painted the boards that I had put up. So the job was a pretty good job. I'd grade it an A. They picked up everything. They had a truck to take everything off. They didn't leave anything.”

“Braun’s Roofing fixed my roof. They replaced all the shingles and did work on the valleys from when we had a hailstorm. They're very courteous, and they were very, very clean. They did a super job. I'd rate it A, A+. They even helped us with the insurance. Honestly, there's nothing wrong with what they did. I'm very, very pleased. The neighbors had them too.”

“Well if he’ll ever give me a report where I can get my insurance paid, I'll call it positive. Up until then I keep sending the guy email after email, and I can't get a response. They've worked for me before. That's why I hired them again. It was a reroof. I like that they're pretty efficient and quick, and I like the price. I'd give them an A.”

“Braun’s Roofing partially replaced one of my roofs. They did what they said they'd do. I'd grade them an A.”

“Braun’s Roofing did the whole roof. They put the 3-year shingle on it. Everything was fine. It was A.”

“They did a roof and some gutters. I've used them before, and they did a good job. I'd grade it an A.”

“I've used Braun’s Roofing for a long time. I like them. I've had a positive experience. I have zero complaints.”

“They did two full roofs. They were on time, and they did their job quick. The job looks good on both of them. An A is good.”

“They completely replaced my roof. They were professional, got the job done, and did a good job. I would rate it an A.”

“They replaced the roof. They did a good job, and did it on the time schedule they said they would. I'd rate it an A.”

“Braun’s Roofing did some work six months ago. Let's just say it was a good thing, and call it done. The quality was good.”

“Braun’s Roofing did a full roof replacement. They did what they said they were going to do. The work was excellent with no complaints.”

“I had a positive experience with the roofing work. I have no complaints.”

“I had a positive experience with the roofing work. I have no complaints.”

“They're great. I had a positive experience. I don't have any complaints.”