“I think that the gentleman that was our sales guy was very thorough as far as going over a lot of things, and I brought up some information also that I had read and asked his opinions, because I kind of researched roofing. He added his reasoning for why he would or wouldn’t do some things. I think he was upfront with them. Also, we discussed a certain kind of initial layer that you put on and things like that, and he came forward with it and agreed that it was the best way to go. I just liked how he handled it all. It was a roof replacement. I'd give them an A. I have not found any issues at all, and we’ve had a huge rainstorm here in Houston. He followed up. He called me a lot of times asking me if I needed anything or had any other questions. He asked if there was anything else he could help me with. I felt that he was very forthcoming on making sure that I was satisfied. He had a team there right away. They came in basically in one day and cleaned up and got out of there. It looked like nobody was even there. I’ve already recommended. I’ve recommended them to my neighbors and my boss. My boss actually used them, and he was very satisfied with them.”

“I called them out, and they came out. The guy showed me different roofing materials, different colors, different styles, the different brands. He explained everything to me, and we made a decision. The bid was comparable and better than the other bids that I got. The guys came out and did the roof in one day. Where I live at, the lady got their roof and it took them about three or four days. My neighbor and I were talking and wondering why was it taking them so long, and he reminded me that they came out one morning about 6 o’clock in the morning and about 5 o’clock they were already packed up and leaving. That was nice because you get out there, you do the job, and you leave. You get it done. Instead of trying to do a little bit today and you come out and do a little bit tomorrow for three or four days. Although the guys were out there at my neighbor’s house, they were out there, but it was like, ‘What are they doing? Why is it taking them four or five days to get it finished?’ I was completely satisfied. I'd give them A+ across the board.”

“They did a really good job. They were very thorough. We ended up not using them for a whole lot because we didn’t need a whole lot. They just did some minor repairs, and they were great. They really took the initiative to talk to the insurance company and for a whole house, total roof repair after the tornadoes came through. When the insurance company just refused flat out, they didn’t try to sell me real hard on doing an entire roof. They just did what was reasonable, and they did that before we paid them any money. I thought that was good. I'd give them A+ for the overall experience. They were great.”

“They did the work that they said they were going to do. They did it on time, and they were pleasant. We had a leak in the roof, and they came. He went up and checked everything, and he found that one of these plastic covers that goes over some vents and such, had a crack in it. They came and replaced that and put tar around the edge of it. They did a cleanup job. I'd give them an A. I had no trouble with them. The office was a little slow, and they lost my first request. They knew what they were doing. The man who came out to look at it and the man who came to do the work knew what they were doing.”

“He attempted to fix the roof and showed me where the critters were coming in and out of. He took his shoes off when he came in the house. He showed us pictures of the damage and seemed to be a very respectable man, and he knew what he was doing. He did roof repair for us. We had all the rain, and the roof is still leaking. He did great work, but I need him back out, but I can’t get them back out here. I guess I'd give them a C-. I’m not real happy with the customer service because I can’t get them back out here. He ran late also.”

“We were pleased with everything that they did and everything that they told us. They did a special flashing for us on the roof and on the patio, and the Pasadena inspection guy came by after all of this was done and he said, ‘Whoever put your roof up did a darn good job.’ They did an A+ job. We were not disappointed. They were here, and they answered the questions we had. We were very satisfied. I even got some business cards from them to give them away.”

“They came in, and they did it quickly and neatly. They put a roof on, a new roof. They had to scrape an old polyurethane roof off, and they had to put new decking in some places because the roof had leaked. It was a big job, and they did it neatly and quickly. It might have taken two days and, at any rate, I was well pleased, and they were very nice. The work was too. I'd give them an A for the overall experience.”

“They were never able to fix the problem, the leak. They came out several times and fixed it and never repaired it. When hurricane Harvey came they said they were not doing anything. They never took the time. They never fixed it to begin with, and when the hurricane came, they washed their hands of that. They were doing roof work for us. I'd give them D-, because it started out OK.”

“The crew, especially the foreman that came out with them, were on time, got it through with and left. That’s what we needed. They did roofing for us. I'd give them a B+. I had a little bit of an issue, and we had to call them back once. They left some tacks and stuff in the yard. They knew what to do and what needed to be done.”

“They've done several roofs for me. It was an extremely positive experience. I don’t have to do anything but call them and then everything gets done. I have several properties, and they have probably replaced roofs on three or four of them in the last two or three years. I'd rate them A+. I always recommend them.”

“The sales was good, and they did good quality work. They made recommendations of what they thought I needed, because I’m not a roofer and I don’t know nothing about shingles. They made sure that I got the quality stuff that I needed. They put a whole new roof for me. I'd give them A+ for the overall experience.”

“They did an excellent job. Everything was excellent. They are just professional and did good work. They cleaned up the place good. I’ve got no problems. I wish everybody was like their work. I'd give them A+. I would recommend them without a doubt.”

“Keith, the guy in charge, was real informative and took care of me. He had a tight schedule, and he managed to slide me in and put the roof on whenever I was able to take off and be there with him. I'd grade them an A.”

“Their representative would never call me back. I had some leaks fixed all around a vent. I'd give them a B for the overall experience. Their customer service was not good, and I would rate them poor on punctuality.”

“The guy that came to fix our roof, he didn’t even turn off his car. He came and said, ‘This is wrong.’ He covered the hole with something, and after that he charged us $700 in five minutes. I'd give them F.”

“Braun’s Roofing gave me a quote, and they did what they said they were going to do. They cleaned up, and there was no call back. There were no leaks, so they did a good job. I'd give them an A.”

“The experience was uplifting. It was better than a shock treatment. They put on a new roof for me. I'd give them A+ for the whole experience. They would get a gold star for everything.”

“They did roofing for me. I'd give them an A. The customer service was great. They were on time. They cleaned up after themselves. They seemed to know what they were doing.”

“I liked their employee. He was very friendly and knew what he was doing. They replaced the roof, re-shingled the roof for me. The grade I’d give them would be an A.”

“The response was quick. They did everything they said they would do. They did a nice job, and it was clean, kept clean. They put on a roof for me. They are an A.”

“They were willing to be out there with this cold weather as it was. They found multiple issues with the roof, and they repaired them all. I'd give them A+.”

“Braun’s Roofing did a good job. They were quick and pleasant. They put a brand new roof on my home. They get the best grade, A. They were really good.”

“The people were good. They were fast, and they cleaned up after themselves very well. They replaced the whole roof. I'd give Braun’s Roofing an A+.”

“They gave prompt attention, and they got the job performed. They did a roof replacement. I guess I'd give them a B+. The work was good quality.”

“Braun’s Roofing did what they were supposed to do when they were supposed to do it. They fixed the leak in our roof. I'd give them an A.”

“They fixed my issue, and it was affordable. I had some leak repair done on my roof. I'd give them an A for the overall experience.”

“They have good communication skills. They did both residential and commercial roofing services for me. I'd give them an A.”

“They were fabulous. Everything was great. They were efficient and good at their job. They did roofing. I'd give them A+.”

“The guy handled himself personally like he cared. They removed an old roof and installed a new one. I'd give them an A.”

“The supervisor was easy to work with. They did a roof repair. I'd give them a B+ for the overall experience.”

“They did what they said they were going to do. They did a roof repair for me. I’d probably give them a B.”

“They fixed my roof. They found the problem and fixed it. It was a roof repair. I'd give them a B.”

“I like the timing, and they were professional. They did a patch job for me. I'd give them an A+.”

“I needed a roof repair, and they came and got it done at a reasonable price. I'd give them A+.”

“We had a leaking roof, and they diagnosed it properly and fixed it. I'd give them an A grade.”

“The guy came out and explained what was going on. They did roofing. I'd give them an A+.”

“They did what they said they were going to do. They did the roof. I'd give them an A.”

“They fixed the problem. They did roofing work for me. I'd rate them an A.”

“I’ve used Braun’s Roofing for 15 years, and I’ve been very satisfied.”

“I had a positive experience. I'm happy.”

“I had a positive experience, and I don't have any complaints.”

“I had a positive experience, and I had no complaints.”

“I had a positive experience. I have no complaints.”

“I had a positive experience.”

“I had a positive experience with the roofing work. I have no complaints.”

“I had a positive experience with the roofing work. I have no complaints.”

“They're great. I had a positive experience. I don't have any complaints.”

“They did a new roof. The work on time and good, and the price was fair. I'd grade it an A.”

“Braun's Roofing is great. I had a positive experience, and I had no complaints.”

“It was nice. I don't have any complaints. I didn't have any problem with them.”

“Braun’s Roofing partially replaced one of my roofs. They did what they said they'd do. I'd grade them an A.”

“Braun’s Roofing did the whole roof. They put the 3-year shingle on it. Everything was fine. It was A.”

“They did a roof and some gutters. I've used them before, and they did a good job. I'd grade it an A.”

“I've used Braun’s Roofing for a long time. I like them. I've had a positive experience. I have zero complaints.”

“They completely replaced my roof. They were professional, got the job done, and did a good job. I would rate it an A.”

“They replaced the roof. They did a good job, and did it on the time schedule they said they would. I'd rate it an A.”

“They did a complete replacement. Just the time they took and the clean up afterwards made it negative. I'd grade it a C.”

“Braun’s Roofing did some work six months ago. Let's just say it was a good thing, and call it done. The quality was good.”

“They did two full roofs. They were on time, and they did their job quick. The job looks good on both of them. An A is good.”

“Braun’s Roofing did a full roof replacement. They did what they said they were going to do. The work was excellent with no complaints.”

“It was OK. They did a whole roof.”

“Braun’s Roofing replaced my whole roof. They did a nice job. They were there when they said they'd be and did good work. I'd give them an A.”

“They did a good job. They replaced my roof. They were quick and on time. Overall, it's an A, but they didn't get all the nails up off the ground.”

“I have a new roof on my head. This is the second house I've had them reroof. After Hurricane Ike, they did my Galveston house, and it looks great.”

“It was a roofing job. They did a reroof. I liked the price and availability. He was local and nice to deal with. I'd rate it an A. I already have recommended them.”

“Braun’s Roofing did asphalt shingles. They delivered on time. They were fast, and did a pretty good- looking job when they were done. I'd give them an A. I'd recommend them.”

“They did a great job. They worked on my one-story house and a separate garage. They did it in one day. As far as the project itself, they did a nice job. It was A+.”

“They completely replaced my roof because of the hail damage. They did what they said they were going to do, and they did it in a timely and professional manner. I'd give them an A.”

“Braun’s Roofing replaced the whole roof. I liked the efficiency. The customer service was good, and they were very clean about it. I have no complaints at all. I'd rate it an A.”

“They were excellent. They replaced my whole roof after the tornado. They were on time, did a great job, had a great sales rep, and they were just awesome. I'd give them an A+. I recommended them to everybody.”

“They put on a roof. I liked the salesman. Because of the salesman, my experience was A+. The salesman made sure they did it right. Carlos is the reason I used Braun’s because I was going to use another company.”

“They replaced the roof, tore off the old one, and put a new one on. They were timely and efficient, and they did what they said they were going to do when they said they were going to do it. I'd rate it an A+.”

“Braun’s Roofing did a total roof replacement and flashing and replacement of the different apparatuses that are up there. They were timely, efficient, and pleasant. I'd rate them an A+. I can't wait to recommend them.”

“They did a complete roofing, peeled the old one off, did some wood repair, and then put new shingles down. They were on time, did a good job, and cleaned up. Overall, I'd give them an A. I have already recommended them to the neighbor across the street.”

“We had a great experience with Braun’s. They did a total reroof. We had hail damage, so they did a tear off and a reapply. I mean they handled the process from start to finish and did a really good job. I'd grade it an A+. Everything went better than expected. I already have recommended them to several people.”

“They replaced the roof. I liked the price. They were acceptable as far as being able to communicate for the most part. I was able to get back and forth with them. The product seemed like it was at least the industry standard and I think the quality of the install was fine as well. I would say an A.”

“They installed a new roof. The lead foreman was very responsive to my questions and concerns. I'd grade it a B+. If they'd done a faster job, not made it so that I continue to find nails in the grass, and had done it at a cheaper price. I think those three things would have made it all an A.”

“Braun’s Roofing replaced the entire roof. They're really responsive to any questions, and if I would call or text, they would respond quickly. They were just really good with communication and of course, I like the way the roof looks. I would grade it an A. I've already recommended them.”

“They replaced the entire roof due to a hailstorm. They were quick, easy, and personable. I'd give them a B. I'd give them a B on expertise because I did have a leak. I gave them a B for the leak that I had a couple of weeks after they put it in. We had a rainstorm and it had one leak.”

“Braun’s Roofing did a total replacement. The sales representative was right on top of things. They were there when they said they would be. They finished when they said they would finish. There were no surprises. I grade it an A+. I've already recommended them to all my neighbors.”

“Braun’s Roofing put a new roof on, added a breezeway, and then they replaced some siding on the garage. They didn't come in and fart around. They went and got on the roof, pulled it off, and put a new one on. I'd give them an A+. I would recommend them highly.”

“Braun’s Roofing did work for us a couple of months ago. They did a good job. We had some hail damage about a year ago, and I had them come out and look at it and replace the roof. They did a good job efficiently, and got right to it. The cleanup was good, so I had no complaints. The work overall was excellent.”

“They replaced my whole roof, and they did all of the boards around the roof. They were quick, and they did what they said they were going to do. I haven't had any problems, and they also painted the boards that I had put up. So the job was a pretty good job. I'd grade it an A. They picked up everything. They had a truck to take everything off. They didn't leave anything.”

“Braun’s Roofing fixed my roof. They replaced all the shingles and did work on the valleys from when we had a hailstorm. They're very courteous, and they were very, very clean. They did a super job. I'd rate it A, A+. They even helped us with the insurance. Honestly, there's nothing wrong with what they did. I'm very, very pleased. The neighbors had them too.”

“I'd give them a good rating. Braun’s Roofing replaced a total roof. They showed up on time. They did the job. They cleaned up, and were very nice and orderly.. They showed up when they said they would, completed the job in a timely fashion, and so far there are no problems. I'd give it a B+. I recommended them to over 8 people of my neighborhood.”

“Well if he’ll ever give me a report where I can get my insurance paid, I'll call it positive. Up until then I keep sending the guy email after email, and I can't get a response. They've worked for me before. That's why I hired them again. It was a reroof. I like that they're pretty efficient and quick, and I like the price. I'd give them an A.”

“They did an entire reroof. They didn't show up on three scheduled dates that we had and then they didn't have enough product for the house and they told us it would done in a day and it was not done in a day and our roof has leaked twice since they've done it. They came back once to repair it but I've messaged them to come back again and they still haven't come back. I'd rate the overall experience a C- to a D+.”

“Braun’s Roofing put on two new roofs on my house and my garage. They seemed to be rather concerned about the quality of their work, and they seemed to do good work. I'd rate it an A. I was frequently unable to get a hold of my job superintendent. In this day and age of cellphones, smartphones, iPhones, and in-your-ear phones, it was annoying not to be able to reach him. Customer service was a B-.”

“It was a roof replacement. They were on time. They said they would do the haul off and the cleanup, meaning they would basically clean the yard up and leave it the same way they found it, and they did. They did an excellent job. I didn't experience any leaks, and they told me if I did, or if I found anything wrong, or had questions to give them a call. They did such a good job that there were no questions, issues, or problems. I'd grade it an A.”

“Roof-wise, the experience was positive, but they busted a water line in my roof and they didn't want to fix it. I would say the whole experience was a bit more negative. As far as the whole roof went and dealing with them, that was fine, but after that happened, it became a mess. I mean, they put my roof on for the price that they were supposed to, so that was positive. I would personally not use them again. I would give them a D.”

“They were great. I'm very pleased with them. They did a complete reroof. They had very good pricing. They answered all my questions, and they gave me options on the roof. Anything that I asked them to do, they did. Whenever they said they were going to show up, they were right on time—or actually a little early—and they knocked the job out in one day. I basically never knew they were there. I couldn't ask for anything better. I'd rate it an A. I was very happy with them.”

“Overall, it was a great experience. They replaced my roof. They did it all very quickly. They were out of here in less than a day, and they gave me a fair price. The only thing that happened that was kind of negative was one of them bumped into my mailbox and nobody told me, or tried to fix it. Other than that, I'm completely satisfied. They got all the nails and shingles up out of the yard, and they cleaned up the mess. It all got done in less than a day, and I love my roof. I'd rate it an A-.”

“We had pretty extensive hail damage. We had a front porch, a back patio, and a roof as well that suffered damage. I was really impressed with their representatives that came out and called on us first, and they worked with our insurance company and the adjuster. They were here with us when the adjuster came, and they were on time. They did the work when they said they would, and they did what they said they would do. I'd grade it an A+. We recommended them to several people in the neighborhood.”

“They were very nice, and they did a good job. They did a complete new roof. A tree and a tornado went through my house. They were quick. They got in there, got to work, and they got the job done. They told me what they were doing, and when they were going to do it. There was no guessing. They were an A. I didn't have any problems with them. I was completely satisfied. This is the second time they've done a roof for me. I was satisfied the first time. That's why I called them the second time. If anybody asks me I'd say, “Call Braun's Roofing.””

“After a hailstorm, Braun’s Roofing was in the neighborhood and did a full roof replacement. They looked at the roof and said there was damage. Then, they actually came before the adjuster came and then they worked with him. They worked with us as far as the payments and getting the money beforehand, and waited until the insurance company paid us the rest of it. We paid them as soon as we got the rest of the money from the insurance company. They were just really great to work for, good quality work. I'd give them A+.”

“We had a tile roof, and we live on a golf course. Various tiles are repeatedly broken for obvious reasons, and we were having some leakage problems. We decided to change it over to a composition roof. I used to have a company of my own, and they were one of my customers way back when. I've known Skeeter Braun for many many years. They've done repair work on another home that I owned prior to this one, and they've done repair work for me before. This time they did a complete replacement. Overall, I'd give them A+.”

“Braun’s Roofing did a full replacement. They came out as scheduled and showed up on time. They got the job done much quicker than they actually said they did, so they appeared to be very quick about what they needed to do. It appeared that they were polite about doing it. They cleaned up their mess, so I don't really have any complaints. I'd grade it a B+. There was only one issue, and it was having the windstorm certificate issue. I don't know that that was Braun's fault. I think it's probably the windstorm engineer that was, employed to do the job I guess. He must not have done it when he was believed to have done it. Therefore, it held up the windstorm certificate.”

“After I filed a Better Business Bureau report last night, they finally contacted me and they're coming here tomorrow but I have no confidence they're going to replace the roof that they put on that was so shoddy. Even I had my adjuster come back afterward who agreed with me after I had a leak three weeks after the roof was put on. It's been a nightmare and I wouldn't recommend them to anybody. I don't believe they're even going to make good on what. They showed up a week early, scared the crap out of me when their crew started unloading their stuff and the guy had the wrong date.”

“I had it done in November. I had a complete roofing job done. It looks nice, but I did call the guy back because I didn't know that when it rained real hard in December, part of my sheetrock got wet inside of my den. I thought he was coming out to check on it but he never did show back up. I spent a lot of money having all the plywood taken off, 3-year shingles. They told me it was a 3-year guarantee. I don't know about labor costs or whatever you know, materials was supposed to be 3-year guarantee. I did experience a little bit of leakage when it rained really hard in December. I would probably say mediocre, maybe C+ or something like that. I can't recommend them simply because of the leak that I experienced right after the roof was replaced. The cost of roofing I could have gotten cheaper from someone else and it may not have been as expensive. The cost of Braun’s Roofing which I thought was pretty expensive, didn't expect to experience any leakage.”

“I'm not happy about it. I did not have a good experience. They put a roof on my house. They left 45 foot of ridge vent off and when you take 45 foot of ridge vent off of a house that causes your attic to heat up and it drives your electric bill up. The cap on the top of my heater discharge line was left loose. The wind blew it off twice. It rained down in it and destroyed, ruined a thermocouple on my hot water heater. It cost me almost $5 to replace it. I have not had an offer for reimbursement. They told me when I called them three weeks ago, said well you're just going to have to wait and be patient. I've been patient long enough and I'm fixing to probably next Monday if I don't hear something from them and they don't come out and take care of it, I'm going to get a hold of the Better Business Bureau and I'm going to put a hickey on them. I'm tired of messing with them. As far as the roof is concerned, they did a good job putting the roof on. I can show you some places where it was less than professional. I would say probably a C+ or maybe a C. Well the quality of work goes along with doing everything you’re supposed to do and they didn't do everything they were supposed to do. I got 15 ft. of ridge on my house. They left 26 ft. off of my garage. They left 25 ft. off of my den and they left 1 ft off of my bedroom. And when I called them I got this, well we're awful busy so you're going to have to be patient. When the job was finished I cut them a check and the check was good. They wanted their money right then and I paid them right then. I didn't say, Well you know you're going to have to wait a little bit, you're going to have to be a little bit patient. Expertise, I won't even grade that because expertise goes along with finishing a job. They better come over here and fix my roof because if not, I'm going to give them an ugly mark on the Better Business Bureau.”