United Home Experts
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

United Home Experts has received 4.3 out of 5 stars based on 137 customer surveys conducted through GuildQuality.
5
89
4
21
3
13
2
8
1
6
4th year as a Best Pick Call
"At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again."

John Dudley Jr. | President
Company Information
Services Offered
United Home Experts (UHE) installs, repairs, and replaces asphalt and architectural shingles, flat roofs, and seamless gutters. The company is the exclusive installer of the Leak-Proof Roof asphalt roofing system. UHE also installs siding, windows, and doors and offers painting services.
Warranty
UHE offers limited lifetime manufacturer, labor, and workmanship warranties.
Company History
UHE started in 1998 and has completed over one million square feet of roofing projects.
Distinctions
UHE is an Owens Corning Platinum Preferred Roofing Contractor, ranked among the Boston Globe's Top Places to Work, and is a 2019-2020 MetroWest Daily News Best of the Best award winner.
Employee Information
Uniformed employees drive marked vehicles and undergo background checks.
Additional Information
The company offers free estimates and financing options.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
60 Pleasant Street Suite 1
Ashland, MA 01721
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 157108, CS-093790

Compiled Score:

United Home Experts has received 4.3 out of 5 stars based on 137 customer surveys conducted through GuildQuality.
5
89
4
21
3
13
2
8
1
6
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
04/30/2021

No review comments provided

Review by
04/30/2021

“Our every experience with you guys has been great! Happy to refer, and have already done so.”

Review by
03/17/2021

No review comments provided

Review by
03/15/2021

No review comments provided

Review by
03/15/2021

“The foreman was excellent.”

Review by
03/15/2021

No review comments provided

Review by
03/15/2021

“Addressing our concerns and being very courteous and polite”

Review by
03/15/2021

“Kim and Erik have been helpful in returning our calls and working to make things right”

Review by
03/14/2021

“Excellent quality of work. Tim helped me design a unique and classic look and Ray and his team excecated it perfectly.”

Review by
03/14/2021

“Scott Partridge, the sales person went above and beyond in helping me with this project and was very approachable for questions regarding another roofing project”

Review by
03/09/2021

“They were great to work with.”

Review by
03/09/2021

No review comments provided

Review by
03/08/2021

No review comments provided

Review by
03/08/2021

No review comments provided

Review by
03/07/2021

No review comments provided

Review by
03/07/2021

“Mike Brule and Zach Ouellette were the 2 guys I dealt with who helped me make the decision to go with them and feel very happy I did. Mike was the sales guy who spoke of the company and what would be done at the time of the job. Zach was the one that was here managing the job. They both did great.”

Review by
03/07/2021

“Nik the estimator & Vinnie the supervisor were great to work with. Despite the language barrier, the boss of the crew was a gem as well.”

Review by
03/07/2021

“the crew, worked hard and efficiently”

Review by
03/05/2021

“They met my expectations in all areas.”

Review by
03/05/2021

“United Home Experts had to come back. It was no fault of their own. I needed more work done and they were able to get in there, quickly, and get it done.”

Review by
03/05/2021

“United Home Experts did an outstanding job of replacing my roof. The job site was very well managed and left clean. I was impressed with the organization, the speed of the installation, and cleanup. I would strongly recommend this company.”

Review by
03/05/2021

“Quality of workman?s ship was excellent”

Review by
03/05/2021

“The salesperson had exceptional service.”

Review by
03/05/2021

“I was most satisfied with their timely response.”

Review by
03/05/2021

“Paul St. Martin did a great job.”

Review by
03/05/2021

“I think they did an all around great job.”

Review by
03/05/2021

“We had a fairly extensive amount of work which was performed with minimal, minor issues. All original issues were fixed on short order. They managed this according to schedule despite some severe winter weather.”

Review by
03/05/2021

“They didn't meet or exceed my expectations.”

Review by
03/05/2021

No review comments provided

Review by
03/05/2021

“I would like to recognize the salesman. He did a really good job and tried to resolve issues. He got in touch with the project manager when we couldn't.”

Review by
03/05/2021

No review comments provided

Review by
03/04/2021

“I questioned some of the repairs and Zach mansplained answers, Left nail around job site, Zach stated he usually brings a magnet, but forgot to this time, Siding was torn during repair, instead of replacing, Zach just applied some spackle, I thought my gutter was over pitched and Zach stated "optically they may look over pitched but are secured properly and functional", and would not fix them. After dealing with Zach, I contacted Scott Patridge and he was also not helpful with a resolution”

Review by
03/03/2021

“Tim Carelli, Vinnie Bremmenkamp, Lilia Gosselin, Molly St Peter and all of the craftsman/craftswomen that worked on the project.”

Review by
03/03/2021

“Sales”

Review by
03/02/2021

“They worked as a crew, and they did well!”

Review by
03/02/2021

“Overall a very good experience. Did feel that they tried to accomplish too much in too short of a time. I think the consequence was some sloppiness in the nailing of the roof as all of our plywood had to be replaced.”

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

“United Home Experts installed a beautiful new roof on our home. Our old roof was the original from the 1980's, and we upgraded to the newer and more modern architectural shingles. The experience with United Home Experts was terrific from start to finish - Tim was a great sales representative and helped us decide what we ultimately wanted, Zach was a thorough project manager during the removal of the old and installation of the new, and the crew was fast, efficient and kept the area cleaned up at the end of each day. We did have a minor problem with one of the roof vents a few months after installation, but Zach was quick to respond, communicated effectively and had one of his team over to our home to resolve the problem - great to see a company stand behind the products they sell and service they provide. Thanks for a great overall experience and facelift to our home!”

Review by
03/02/2021

“The team was on time and completed the job as stated.”

Review by
03/02/2021

“Tim Carelli - Project Fofeman”

Review by
03/02/2021

“Mike Brule was very nice and professional. He listened and gave honest feedback.”

Review by
01/21/2020

“I think Paul was great.”

Review by
01/21/2020

“I think Paul was great.”

Review by
12/18/2019

“I would like to recognize Nick, the salesperson. He was great.”

Review by
12/18/2019

“I would like to recognize Nick, the salesperson. He was great.”

Review by
12/09/2019

“Ray was fantastic to work with.”

Review by
12/09/2019

“Ray was fantastic to work with.”

Review by
11/30/2019

No review comments provided

Review by
11/30/2019

No review comments provided

Review by
11/28/2019

No review comments provided

Review by
11/28/2019

No review comments provided

Review by
11/25/2019

“Ray our project manager”

Review by
11/25/2019

“Ray our project manager”

Review by
11/14/2019

“Rick was very professional.”

Review by
11/14/2019

“Rick was very professional.”

Review by
11/12/2019

“Hugh,Sydney,Mario”

Review by
11/12/2019

No review comments provided

Review by
11/12/2019

“Ray did a great job of communicating all of the what and when of the project and kept us informed of any cost over-runs. He was very good about working around my wife business schedule during the third week.”

Review by
11/12/2019

“Hugh,Sydney,Mario”

Review by
11/12/2019

No review comments provided

Review by
11/12/2019

“Ray did a great job of communicating all of the what and when of the project and kept us informed of any cost over-runs.He was very good about working around my wife business schedule during the third week.”

Review by
10/30/2019

“I was satisfied with pretty much everything. The crew and the materials were great.”

Review by
10/30/2019

“I was satisfied with pretty much everything. The crew and the materials were great.”

Review by
10/28/2019

“I was under the impression my sunporch soffit would be taken care of, which is what they told me in the beginning. They did not in the end. I reported my concern about a raised shingle when they were done and they still have not contacted me back.”

Review by
10/28/2019

“I was under the impression my sunporch soffit would be taken care of, which is what they told me in the beginning. They did not in the end. I reported my concern about a raised shingle when they were done and they still have not contacted me back.”

Review by
10/27/2019

“Zinc strips. Other roofing companies did not know what they are.”

Review by
10/27/2019

“Zinc strips. Other roofing companies did not know what they are.”

Review by
10/21/2019

No review comments provided

Review by
10/21/2019

No review comments provided

Review by
10/19/2019

“I couldn't be happier with beautiful new roof. The entire process was done skillfully and professionally. I wholeheartedly recommend United Home Experts.”

Review by
10/19/2019

“I couldn't be happier with beautiful new roof. The entire process was done skillfully and professionally. I wholeheartedly recommend United Home Experts.”

Review by
10/18/2019

“I would like to recognize Hugh for his exceptional service. The first guy I contacted was exceptional also.”

Review by
10/18/2019

“I would like to recognize Hugh for his exceptional service. The first guy I contacted was exceptional also.”

Review by
10/15/2019

“The foreman remained cheerful and persevered in responding to the problems when I pointed them out. It would have been much better if he had inspected and found them himself. The overall impression this gave was that the quality standards of the company were quite low. Yet the salesman's emphasis on details of quality measures was what made me select the company. I also appreciated the salesman arranging a call with the manufacturer's representative regarding warrantee issues.”

Review by
10/15/2019

“The foreman remained cheerful and persevered in responding to the problems when I pointed them out. It would have been much better if he had inspected and found them himself. The overall impression this gave was that the quality standards of the company were quite low. Yet the salesman's emphasis on details of quality measures was what made me select the company. I also appreciated the salesman arranging a call with the manufacturer's representative regarding warrantee issues.”

Review by
09/26/2019

“The workers who worked on the roof were exceptional.”

Review by
09/26/2019

“The workers who worked on the roof were exceptional.”

Review by
09/05/2019

“I was most satisfied with the cleanliness, professionalism and efficiency.”

Review by
09/05/2019

“I was most satisfied with the cleanliness, professionalism and efficiency.”

Review by
08/12/2019

“We were very satisfied with the work that they did and surprised at how fast they did work. We were also very pleased with how clean they were.”

Review by
08/12/2019

“We were very satisfied with the work that they did and surprised at how fast they did work. We were also very pleased with how clean they were.”

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

No review comments provided

Review by
07/31/2019

“The estimate was outstanding--in a class by itself. Communication with the estimator (phone, text, and e-mail) were some of the most prompt and honest I have experienced in ANY realm of my life. Gold standard!”

Review by
07/31/2019

“The estimate was outstanding--in a class by itself. Communication with the estimator (phone, text, and e-mail) were some of the most prompt and honest I have experienced in ANY realm of my life. Gold standard!”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“The installer was very professional. The guy who came out first did a great job.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“The installer was very professional. The guy who came out first did a great job.”

Review by
07/19/2019

No review comments provided

Review by
07/19/2019

No review comments provided

Review by
07/18/2019

“Mike Brule was great to work with.”

Review by
07/18/2019

“Mike Brule was great to work with.”

Review by
07/10/2019

“Very punctual”

Review by
07/10/2019

“Very punctual”

Review by
07/02/2019

“Everyone was very personable and the roof looks nice on the outside.”

Review by
07/02/2019

“Everyone was very personable and the roof looks nice on the outside.”

Review by
06/21/2019

“I was satisfied with the crew! They were very professional and did nice job!”

Review by
06/21/2019

“I was satisfied with the crew! They were very professional and did nice job!”

Review by
06/13/2019

No review comments provided

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