NEWPRO Home Improvement Solutions

4th year as a Best Pick

certified company

Verified License(s)

Verified General Liability Ins.

Verified Workers' Comp

Best Pick Guaranteed

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.5 out of 5 stars based on 653 customer reviews. Learn about Our Research Process.

520

How are scores calculated?

"For over 75 years, three generations, same-family owned and operated, NEWPRO is committed to deliver an exceptional customer journey. You can expect a home improvement partner with NEWPRO. Fast, convenient, hassle- and worry-free are synonymous with the NEWPRO name."

Anthony Cogliani | President & COO

Company Information

Services Offered

NEWPRO offers complete roof replacement systems for residential customers. The company also provides siding, replacement windows, exterior doors, bathtub and shower systems, and walk-in baths.

Warranty

NEWPRO offers the GAF 50-year Golden Pledge transferable warranty offered only by certified Master Elite Roofing Contractors.

Company History

Founded in 1945, the company is three generations, same-family owned and operated.

Distinctions

NEWPRO was named one of Inc. magazine's Best Places to Work in 2019 and is a GAF President's Club and Master Elite Roofing Contractor.

Employee Information

Employees wear uniforms, drive marked vehicles, and are background checked.

Additional Information

NEWPRO offers the exclusive Max Protect Five Component Roofing system.

Areas Served

Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Address

26 Cedar Street
Woburn, MA 1801

Hours

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 1:00 pm

Sun

9:00 am - 1:00 pm

Licenses

HIC 146589, CS-110763

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.5 out of 5 stars based on 653 customer reviews. Learn about Our Research Process.

520

How are scores calculated?

FEATURED REVIEWS

Review by Robert M. | Fairhaven, MA

03/04/2021

“The crew went above and beyond, fixed the screen on our back door after a shingle wedged inside of it , very impressive! It was so cold outside but they worked right through it, I wanted to offer a hot beverage but couldn't due to covid and us having a special needs daughter....”

Review by Brenda C. | Mattapan, MA

03/03/2021

“I really appreciate their service and workers did an awesome job from start to finish.”

Review by Geraldine C. | Boston, MA

02/06/2021

“The staff was very professional when communicating about the project that I needed to have done”

Response

Hi Geraldine! We love hearing that the NEWPRO team communicated effectively throughout your home improvement project. We will be sure to share your feedback with them. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!

Review by K.A.M. | Plymouth, MA

12/21/2019

“had a new slider installed. they came at the date they estimated. work was down in a timely manner with great installers. great customer service.”

Response

Hi Ken & Mary! We are so glad to hear that you had a 5 star experience with the NEWPRO team! Our installation team is trained to provide homeowners with quality products and services in a timely and efficient manner so you are left feeling 100% satisfied. We hope you enjoy your new slider door for many years to come. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day!

Review by Morayma G. | Lawrence, MA

12/20/2019

“The work was excellent. The quality is very good. I really like the job.”

Response

Hi Morayma! We love hearing that the NEWPRO team provided you with excellent service! We will be sure to share your feedback with them. If you ever have any questions, concerns, or are thinking about another home improvement project, please do not hesitate to reach out to us. Thank you and have a great day!

Clear Filters

HOMEOWNER REVIEWS

Review by Bobbie P. | Nashua, NH

04/09/2022

No review comments provided

Review by Cristina P. | West Boylston, MA

07/13/2021

No review comments provided

Review by Don B. | New Bedford, MA

07/05/2021

No review comments provided

Review by Kelly G. | Acton, MA

05/04/2021

No review comments provided

Review by Diana F. | Billerica, MA

04/30/2021

No review comments provided

Review by Richard B. | Bellingham, MA

04/26/2021

No review comments provided

Review by Bertha T. | Somerville, MA

04/26/2021

No review comments provided

Review by Lori R. | Somerville, MA

04/24/2021

No review comments provided

Review by Susan T. | Waltham, MA

04/21/2021

No review comments provided

Review by Daniel M. | Watertown, MA

04/21/2021

“The workers were fast and professional”

Review by Sandra N. | Seekonk, MA

04/19/2021

No review comments provided

Review by Middleton, MA Homeowner

04/18/2021

No review comments provided

Review by Fitchburg, MA Homeowner

04/14/2021

No review comments provided

Review by Colleen S. | Worcester, MA

04/13/2021

No review comments provided

Review by Christine R. | Hull, MA

04/12/2021

No review comments provided

Review by Michael H. | Plymouth, MA

04/12/2021

“They were very efficient.”

Review by Martha M. | Dunstable, MA

04/09/2021

“I did not get the color roof I choose.I was forced to accept their color choose.All I can say is the roof does not leak”

Review by Don M. | Pelham, NH

04/01/2021

“They were very attentive and responded quickly. They cleaned up fine and we like final results.”

Review by Heather S. | Revere, MA

03/30/2021

No review comments provided

Review by Bill A. | Marlborough, MA

03/30/2021

No review comments provided

Review by Ronald F. | Chatham, MA

03/26/2021

No review comments provided

Review by Doug S. | Buzzards Bay, MA

03/17/2021

No review comments provided

Review by Robert M. | Fairhaven, MA

03/04/2021

Review by Brenda C. | Mattapan, MA

03/03/2021

“I really appreciate their service and workers did an awesome job from start to finish.”

Review by Robert K. | Rockland, MA

02/17/2021

No review comments provided

Review by Jose R. | Roslindale, MA

02/11/2021

No review comments provided

Review by Bud R. | Boston, MA

02/06/2021

No review comments provided

Review by Geraldine C. | Boston, MA

02/06/2021

“The staff was very professional when communicating about the project that I needed to have done”

Response

Review by Janice G. | South Hamilton, MA

02/04/2021

No review comments provided

Review by Edgardo C. | Lynn, MA

02/03/2021

No review comments provided

Review by Vatchel Y. | Boston, MA

01/27/2021

No review comments provided

Review by Jose R. | Mansfield, MA

01/26/2021

“They did a great job.”

Review by Esther W. | Mattapan, MA

01/24/2021

No review comments provided

Review by Daniel P. | Plainville, MA

12/10/2020

No review comments provided

Review by Jean B. | Holbrook, MA

03/11/2020

No review comments provided

Review by Amanda D. | North Chelmsford, MA

03/04/2020

“I will not recommend because we are still waiting on a diverter for our shower and our original installation was at the beginning of December”

Review by Lois Y. | Braintree, MA

02/22/2020

No review comments provided

Review by Eric S. | Acushnet, MA

02/19/2020

No review comments provided

Review by Jean C. | Nashua, NH

02/10/2020

“I would say for our purposes we are in an older condo and we have to worry about how much money we spend in order to get it back in resale. They were able to get it done within our budget.”

Response

Hi Jean! It is great to hear that the NEWPRO team worked with you to create an affordable home improvement solution for your condo. We hope that you will keep us in mind for future projects and want you to know that you are now our homeowner for life. We will always be here to offer you decades of experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have about your project. Thank you and welcome to the NEWPRO family!

Review by C.A.J. | Barrington, NH

02/05/2020

No review comments provided

Review by Somerset, MA Homeowner

02/04/2020

No review comments provided

Review by Canton, MA Homeowner

02/02/2020

No review comments provided

Review by Kayla L. | New Boston, NH

01/30/2020

No review comments provided

Review by Framingham, MA Homeowner

01/28/2020

No review comments provided

Review by Carver, MA Homeowner

01/28/2020

No review comments provided

Review by Portland, ME Homeowner

01/26/2020

No review comments provided

Review by Jeff C. | Rockland, MA

01/25/2020

No review comments provided

Review by Karen A. | Grafton, MA

01/25/2020

No review comments provided

Review by Susan M. | Scituate, MA

01/25/2020

No review comments provided

Review by Anthony A. | Revere, MA

01/24/2020

No review comments provided

Review by Milton, MA Homeowner

01/22/2020

No review comments provided

Review by Mary J. | Winthrop, MA

01/21/2020

No review comments provided

Review by Sandra I. | Brockton, MA

01/20/2020

No review comments provided

Review by Claudia D. | Brockton, MA

01/20/2020

No review comments provided

Review by Haverhill, MA Homeowner

01/20/2020

“They are expensive.”

Response

Hello! NEWPRO may present a higher price than other contractors, however, we offer a dedicated customer service team, amazing warranty and our many financing options. We don’t, and will never stop at the installation of your project. We understand pricing is always a major concern when choosing a company for your home improvement, and we do our best to meet your expectations. You become a NEWPRO homeowner for life, and that means we offer you decades experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have. We hope you enjoy your home improvement project for many years to come. If you have additional questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day.

Review by Peabody, MA Homeowner

01/20/2020

No review comments provided

Review by Timothy T. | North Billerica, MA

01/20/2020

No review comments provided

Review by Georges B. | Belmont, MA

01/18/2020

No review comments provided

Review by Walpole, MA Homeowner

01/16/2020

No review comments provided

Review by Peter F. | Hyannis, MA

01/16/2020

No review comments provided

Review by Sandra K. | Ayer, MA

01/16/2020

No review comments provided

Review by Susan R. | Wrentham, MA

01/16/2020

No review comments provided

Review by Timothy M. | Wilmington, MA

01/16/2020

“By changing the date of installation I lost a day out of the office I had also taken the liberty to get many things ready for the demo resulting in an additional day with a shower All where apologetic but fact remains make a plan execute the plan”

Response

Hi Timothy! There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. The Director of Client Services has called and left you a message and would like to discuss your experience in more detail. Thank you and have a nice day.

Review by Mark R. | Danvers, MA

01/15/2020

No review comments provided

Review by Peterborough, NH Homeowner

01/15/2020

No review comments provided

Review by Jan F. | Springfield, MA

01/15/2020

“An extremely expensive project that in my mind did not live up to its price.”

Review by Shane P. | Salem, NH

01/15/2020

No review comments provided

Review by Gail F. | Wareham, MA

01/14/2020

No review comments provided

Review by Hyde Park, MA Homeowner

01/14/2020

No review comments provided

Review by Newton, NH Homeowner

01/14/2020

No review comments provided

Review by Susan S. | Westwood, MA

01/14/2020

“The quality and appearance of my new front door are very good. The New Pro representatives and installers were all professional, but, at the same time, friendly and open to questions and concerns.”

Response

Hi Susan! We are glad to hear that the NEWPRO team gave you a 5 star experience while installing your new front door. We believe in providing our homeowners with quality products and services, as well as addressing any questions or concerns during your home improvement project. We hope you enjoy your new front door for many years to come. If you ever have any questions or concerns about your door, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!

Review by Katrina C. | Brockton, MA

01/14/2020

“They are a great company, reliable and knowledgeable. The product looks good. It seems well installed, they did a great job.”

Response

Hi Katrina! We love hearing that you are a fan of NEWPRO! We believe in providing homeowners with quality products and services in a timely and efficient manner. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!

Review by Christa S. | Plymouth, MA

01/12/2020

No review comments provided

Review by Mary S. | East Falmouth, MA

01/12/2020

No review comments provided

Review by Tom G. | Reading, MA

01/10/2020

No review comments provided

Review by Constance M. | Lynn, MA

01/10/2020

No review comments provided

Review by Emily A. | Essex, MA

01/10/2020

“Clean, reliable, and fast.”

Response

Hi Emily! We love hearing that you had a 5 star experience with the NEWPRO team! If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day!

Review by Tammy D. | Lowell, MA

01/09/2020

No review comments provided

Review by Adekunbi A. | Boston, MA

01/09/2020

No review comments provided

Review by Roger G. | Hyannis, MA

01/09/2020

No review comments provided

Review by Bill D. | Braintree, MA

01/09/2020

“Quality of the workmanship was fantastic. Anything else that has to do with the job was horrendous. They did not adhere to their schedule, and the coordination was not good. The pricing was outrageous. I would never use them again, and I would definitely not recommend them to anyone else.”

Response

Hi Bill. We are disappointed to receive your two star rating. Our apologies for not leaving you with an experience nothing less than 5 stars. We can assure you that this is not a typical experience and are sorry to hear that we have let you down. The President has been in contact with you to address your concerns and we are grateful for your business. NEWPRO has been serving New England homeowners for 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. Thank you and have a nice day.

Review by Sara S. | Ipswich, MA

01/06/2020

No review comments provided

Review by Katie L. | Clinton, MA

01/05/2020

No review comments provided

Review by Laurence N. | Haverhill, MA

01/03/2020

No review comments provided

Review by Diane C. | Milton Mills, NH

01/03/2020

No review comments provided

Review by Jeff L. | Newbury, MA

01/03/2020

No review comments provided

Review by Candace C. | Brentwood, NH

01/03/2020

“I am quite happy with my new roof but because of weather conditions I will be left with a lot of debris. There is a stray shingle on the roof. Not sure if it is loose or extra.”

Review by Lisa M. | Manchester, NH

01/03/2020

No review comments provided

Review by Angela R. | North Reading, MA

01/03/2020

“Materials, installers and sales specialists were great. I'm happy with the end product but the customer service in between was terrible. The install date was very delayed and no one would answer my calls and emails when I was simply checking on the status. This is so disappointing for a national company, especially since the product is great. I would love to use NewPro again for that reason, but will not due how the order was handled administratively.”

Review by Mike G. | Danvers, MA

12/30/2019

No review comments provided

Review by Kunihiko S. | Carlisle, MA

12/29/2019

“Recently, edge sections of grue started show cracking lines for the plastic tiles both upstairs and downstairs both/toilet rooms because it was installed late July but now December so that the grue became shrink thencracking lines appeared. So I cannot show such crack lines to my neighbors and visitors I will have soon.Please come to my home and take a look for them. The cracks are seen as black having high contract in color that should not happen and I am disappointed by them. Please call me home phone and come to see themotherwise you will loose customers. Instead, your windows replacement were perfect, I am feeling bad contracts between all windows vs 2 of toilets utility rooms. Please give me a call for this inspection appointment. I like Newpro. Regards, Kunihiko Sano”

Response

Hi Kunihiko. We are disappointed to receive your three star rating. We can assure you that this is not a typical experience and are sorry to hear that we have let you down. NEWPRO has been serving New England homeowners for 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. Our Installation Manager has called and emailed you and would like to discuss your experience in more detail. Thank you and have a nice day.

Review by Gabrielle H. | Jamestown, RI

12/23/2019

No review comments provided

Review by Phyllis M. | Eliot, ME

12/23/2019

No review comments provided

Review by Jeffrey M. | Penacook, NH

12/22/2019

No review comments provided

Review by K.A.M. | Plymouth, MA

12/21/2019

“had a new slider installed. they came at the date they estimated. work was down in a timely manner with great installers. great customer service.”

Response

Review by Michaele C. | Durham, NH

12/21/2019

No review comments provided

Review by Alice E. | Randolph, MA

12/21/2019

No review comments provided

Review by Ed D. | Fitchburg, MA

12/21/2019

No review comments provided

Review by Caroline R. | Methuen, MA

12/21/2019

No review comments provided

Review by Morayma G. | Lawrence, MA

12/20/2019

“The work was excellent. The quality is very good. I really like the job.”

Response