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“They did a wonderful job. They were at my home from 9-6, they fixed everything in that time frame and it all has been working well.”
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“We love the new walk-in shower and have shown it our family and friends. It’s a beautiful, safe exchange of the tub we had for 50 years!!”
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“The crews all do great work, though I felt the roofing crew was in too much of a rush, and some of the details were overlooked, or could have been executed better. There was a lot of communication from the management teams, in fact sometimes too much, and sometimes conflicting information.”
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“I would absolutely highly recommend them to whoever is looking to remodel their bathroom they do an excellent job.”
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“We would recommend but only if they could afford it as it is pricy. It all depends on the individuals position/needs, etc.”
“We had rust in the shower from the installer using steel screws. I replaced the two screws that were rusting on the door. Now the hardware used on the seat is rusting and leaving streaks in the shower. I am very disappointed that the hardware was not stainless steel at the price we paid for this.”
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“I would recommend Capital as they were efficient and were very neat around the construction site.”
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“Almost everyone at the installation was perfect. They were gentlemen who cleaned everything and were excellent. They let us know when things didn't work and what had to happen. One thing I didn't like was that we weren't notified until the day of the install that the glass was not sent correctly. They gave us a shower rod, and we had to buy a hook because of their neglect. They ordered the wrong size, and we had to wait two weeks to get the right one.”
“I love the work that they did. The shower is great.”
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“Both of my parents are very ill and Jacuzzi Bath Remodel was easy to work with from start to finish throughout the process. They were very respectful of my parents' needs. They helped us make the right decisions. They helped us get my stepfather in and out of the bathroom during the remodel. It was not stressful at all and I am very happy with the result.”
“It is in a second home. We have not been there to use it yet. I just went down on the day of installation and left. The crew that was there did a fantastic job. They were very efficient and professional.”
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“They did what they said, they were efficient and clean, and everything works well. I would recommend Jacuzzi Bath Remodel by Capital.”
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“From the moment their salesperson Mike Bettencourt contacted me I knew the company was a decent one. I didn't feel pressured at all. We met with him; he showed us everything that would be put on our roof and explained why. Then gave us the price and we nearly choked. BUT in all fairness, we had no idea what it would cost. Our neighbor told us what his cost but that was 6-7 years ago. Costs have changed since then so we knew it seemed fair, plus we needed a skylight replaced. Our roof was original to our home, and it was leaking. We told him our most important factors, and this company met each one. They communicated every step of the way. When things were done, they didn't just walk away. We got 2 phone call making sure we completely satisfied with the work. My husband and I are 1000% satisfied with our experience with this company and if we ever needed anything done that is in their line would definitely call them first. They are fair and highly skilled.”
“Capital Construction Contracting's employees were conscientious, polite, and clean.”
“The workers were excellent and did a very good job. However, I had problems with the people who worked in the office at Jacuzzi. They did not return my calls and kept postponing the job, and I was not very happy with that.”
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“I’ve been trying to get a copy of my contract for several days and I haven’t gotten it yet”
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“Quick to schedule and helped us set up the financing. Our roof was leaking and they got the job done in the worst kind of weather. Very happy. Thank you.”
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“I can't leave a review because to date 4/18/2025 the job isn't complete. I'm still waiting for sky light covers (which I'm told had to be ordered) to be installed.”
“I was not at the site - my contractor and property management company were. The lockbox was broken at least once. The port-a-john was left unlocked and open to (and experienced) unwelcome guests. It also took longer to remove than I was told. Thge final product was very good and the building looks great. But at times - including the endless phonecalls and emails to fill out this survey which I really do not like filling out generally - I felt that the company was aggressive and pushy. Everyone I spoke to was pleasant and efficient, but I just think if aa customer does nto want to fill out a survey, you should just leave it alone.”
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“Dealing with this team made it easier to decide on the job. .They explained what was used and how it was going to be completed. The tem worked on a very cold day and it didn't delay them at all!!.”
“Workers were fast, thorough and polite!”
“Already have soon it to friends.”
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“We are very happy with the product so far. It was installed perfectly, attention to detail, they consulted me periodically throughout the process to ask how I would like the accessories to be done. I was very happy that they were able to install flooring the same day and did a very good job of it. They were thoughtful, pleasant, polite and cleaned everything up as they went along. We were thrilled that they got it done in one day!”
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“Brian the sale guy was very honest about could and could not be done in our budget”
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“They removed our 53 year old leaky tub and put in a beautiful new, safe shower in 1 day. They didn't just cover it over with a shell. They replaced everything. I love my new shower.”
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“Very quick to answer questions and address any concerns and the project was done in a day!”
“Already recommended to a neighbor”
“It’s really beautiful. The hardware I selected runs smooth! I really don’t think I know more than one person who could afford to do this remodel I chose. $22,000”
“Everything was done great and have told people about your company”
“Company did what we expected. No complaints only praise.”
“The results are fantastic! It's exactly what I imagined! I took off one star because the communication could have been better.”
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“Work crew & leader & office spent Extra time to produce above average results”
“the people were so polite from start to finish. the color is absolutely amazing. ive already starting telling friends about it. :)”
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“Everything was great with Jacuzzi Bath.”
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“I have called and emailed 3 times to have yard cleanup now that snow has melted . It is complete disaster. Also I have a light that doesn't work And I have 2 doorbells that weren't replaced ML”
“No. In fact, I have warned numerous neighbors and co-workers to NOT choose Capital Construction. The work crew that did our siding was utterly inconsiderate of our property. Unlike what is stated in the contract we signed, no tarps were used. Consequently, the debris, nails, drop off, trash, sharp pieces of cut aluminum etc were absolutely everywhere. There was so much debris that we are still picking it up today -literally we were just outside doing it- and the job was finished 4 weeks ago. I think we will be finding nails and screws for a long time. Also in regards to the nails, both our PM, Anthony, and sales rep, Tesla, repeatedly told us that they would appreciate it if we didn't ever mention the nails when writing reviews. I am still flabbergasted that they both had the nerve to actually ask that of me.”
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“I think they did a great job in a certain amount of time. They fulfilled what they said they would. They did a good job.”
“Finished on time, in fact, a little early, with no surprised and it looks great”
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“I know the people are 3rd party but accuracy on the portapotty leaving and making sure there is nothing left behind when taking the dumpster.”
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“Very professional team of installers. Very courteous and always willing to answer any questions. I had a Jacuzzi shower installed. I absolutely love it. I am able to get into my new shower so much easier than before. Installers had to do extra work to get my shower installed and they did an awesome job with everything they had to do. Thank you Jacuzzi....”
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“They came and completed the work.”
“The two installers who came were so polite and they cleaned up everything after. They were two super young men and made the transition in my house so much easier.”
“The professionalism of everyone involved and the efficiency of the workers to complete the job in a day. They cleaned up the old roofing material thoroughly.”
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“Selling points were quality, safety, and cleanliness. We are not sure of the quality yet, though the shingles were among those recommended by Consumer Reports. There were workers on the roof in the dark on the first night. Though no one was injured, safety was a concern. Cleanliness was very disappointing as we will be picking up debris into the spring.”
“I would definitely recommend Jacuzzi Bath Remodel to friends and family!”
“Since Jacuzzi Bath Remodel by Capital came, when I turn the hot water on from my faucets, the pipes go bang bang bang, and that never happened before Jacuzzi Bath Remodel by Capital took out my copper pipes and put in plastic pipes. I am not sure why they took my copper pipes out and replaced them with plastic, but apparently they did not know what they were doing.”
“It was like the workers went even here polite and left the bathroom and living room clean even though there was snow on the ground very good workers”
“Very professional not salesie. No issues. Smoothe process from start to finish. Clean friendly pleasant workers. Very experienced.”
