A & A Services Home Improvement
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 248 Surveys
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Compiled Score: star star star star star
A & A Services Home Improvement has received 5 out of 5 stars (A-rating) based on 248 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Since 1982, A & A Services has built its reputation on 100 percent customer satisfaction by installing the highest-quality products and providing service that is truly 'A Grade Above.' With most of our work coming from referrals and repeat customers, you can be assured that we are consistent, trustworthy, and true to our word."

Chris Zorzy | President
Company Information
Services Offered
A & A Services installs asphalt shingles and flat rubber roofs. The company also offers skylight and gutter installation, downspout replacement, attic insulation, siding, window and door replacement, and related carpentry work.
Warranty
A & A Services offers a 10-year labor warranty for roof installations in addition to 30- and 50-year manufacturers' warranties.
Company History
A & A Services is a family-owned company that was founded in 1982 by owner Chris Zorzy, who has over 35 years of experience in the home improvement industry.
Distinctions
The company is a member of the National Association of Home Builders (NAHB), the Certified Contractors Network (CCN), and the North Shore and Salem Chambers of Commerce.
Additional Information
The company carries Owens Corning and CertainTeed roofing products.
Licenses
HIC 101609, CS-057733
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was a great experience.”

“They fulfilled all my needs.”

“They were very good.”

“I was very pleased with their services. They were very professional and sufficient in what they were doing.”

“It was very good. A & A did roofing. I'd grade it as very excellent—A++. I recommend them all the time.”

“Very prompt, very courteous, very clean, and professional. I'd give them an A. They did a repair on some soffit work and a huge roofing job. I was very impressed. I don't think I've ever seen a cleaner and more experienced crew.”

“I couldn't believe how positive it was. They respected my garden, my wife, and myself. You wouldn't even know they were there. Everything's A+.”

“They did a roof. They were very neat and very polite—just very nice all around, and they did good work. I'd grade them as an A.”

“A & A did a roof. I would give them an A+ rating.”

“I've been happy with A & A Services. I'd give them an A.”

“It was a roof. I grade it an A+.”

“I'd give them an A+.”

“We had soffit and fascia repairs—rotted soffit and fascia that they took off. They also fixed a gutter that was not properly installed on the other side of my house and did some flashing work to take care of a break in the rubber roofing that we had in one section of our house, so it was a number of individual projects. I've worked with them before, and they were very professional and thorough in their estimates and very efficient with their communications. They got back to me really quickly. The estimate was very accurate, and it described all the work that they were going to do. Overall, the work went pretty well. I mean, there were a few things I had to touch up, such as caulking, but when I identified it, they responded immediately. They came out and fixed it up, so overall I was satisfied with them. It wasn't like fine-scale carpentry, but it was still pretty good. I'd give them an A. I wasn't 100 percent satisfied, but I had no real concerns—just wasn't 100 percent.”

“I'd grade it an A. We had our gutters and door removed and some shingles and a new front entrance door put in.”

“I did have a positive experience.”

“They were very good.”

“It was a very positive experience. They put in gutter guards. They put in supports for my roof when it blew off in a wind storm. They put in windows. They've done excellent, excellent jobs. They're very reliable. I'd give them an A+. They were so good in very bad weather with my supports, and the way they clean up is absolutely fantastic. Their workmanship is superior. I already have recommended them.”

“The replaced my 50-year-old warranty roof. I am very satisfied. I'm going to strongly recommend them to everyone. I'd give them the best, an A+. I'd definitely give them an A+. They did a very good job, and after the services, they always followed up. And they showed up on time and worked very nicely. They didn't disturb us at all. And their cleanup was very nice. I don't have anything, even a little bit, that I'm not happy about.”

“I looked up a name for a roofer. They came out to do the job, and I got an excellent product. I'd give them an A.”

“It was definitely a positive experience. They did gutter and roofing work. I'd give them an A+. They were really good. They did it in a timely fashion, and I was very happy.”

“It was definitely positive work. They did a roofing job. I'd give them an A+.”

“They replaced some decorative paneling on the roof. I'd give them an A+. Their quality of work and customer service were very, very good. I had no issues.”

“It was very positive. They did roofing and siding. I'd give them an A. I wasn't there because it was all outside work, but everything got done promptly and fast.”

“They got the snow off my roof. They got rid of the ice dams. We had a lot of them, and my kitchen was leaking. I wasn't here when they came—my husband was—but we've used them in the past, and everyone's always courteous and does a good job. I found the company because he's in the Salem Rotary Club.”

“A & A Services does great. I'll call them when I need them.”

“Honestly, it was a while ago, but it was good. The service was good, and it was quick.”

“I liked the guy who came out to do the initial consult. He was really good, he was informative, he wasn't pushy, and he was fair. I liked him a lot, and I think the work they did was really good. They repaired my soffit, my fascia board, my gutter, and my roof. I would give them an A.”

“A & A Services is wonderful. They always use quality equipment, and they clean up very well. They do a really nice job and stand by their product. They installed four new windows, and they did a roof and gutter work for us. They're a very good company. I'd have to give them an A+ because they've always been really good. I highly recommend them.”

“I like that I have access to everybody, from the people who answer the phones all the way up to the president of the company. I have used them for windows and roofing, and I would give them the highest grade.”

“The guy who handled things at our home is absolutely fantastic. He knows what he's doing, and he gets things done. They did roofing work. When I call, they always get back to us right away. They get an A in my book.”

“A & A Services was extremely professional. They did a great job of cleaning up after, and they left the job site looking great. They were extremely good. I had my roof repaired and replaced. They were very professional and straight to the point, and it was very good—A+.”

“I think Sean, who has handled things here at our home, is absolutely fantastic. He knows what he's doing, and he gets things done. They did roofing, and he's done some repair work in the house. I call and ask for Sean, and he always gets back to us right away. I'd give them an A.”

“I tell A & A Services what I need, and they do it. They did the roofing when I needed the roof shoveled last winter, and the customer service was excellent. They're always excellent, and that's why I keep using them. I talk to Sean; I tell him what I need, and it's done. He knows what he's doing, and he stands on it. He'll climb up on my roof, and I can't believe he can get up there—he's like a monkey. They've re-roofed my house, but they've done a lot of stuff. I keep calling them—that says enough. They're an A all the way through, or I wouldn't call them back.”

“A & A Services did the job on time in the dead of winter when the roof was leaking. The roof has turned out perfectly, so I'd definitely give them an A grade.”

“They were very neat, very clean, and prompt, and they did a good job. They put those LeafGuard gutters on my income property, and they replaced part of a roof for us. We're going to call them again. They replaced a whole roof on my mother's house, too. I would give them an A+.”

“I liked A & A Services very much, and I'm very happy with their work. He was honest, he showed up on time, and he fixed it—the roof has never blown away. They fixed the valley of the roof. I chose them because I'd tried two companies before, and I was very unhappy with them. A & A Services is A+.”

“They were efficient and professional. They've done windows, and they fixed a leak that was caused by a former roofer making a mistake in putting the roof on. I've been using them for five years or so, and they're very reliable. I just called them to come out again next week. I'd give them an A.”

“I like the level of service from the sales folks as well as the folks doing the work. I also like the attention to detail they have and the follow-up to make sure I am actually happy with the work they performed. I've used them a number of times now, and I've had them do a lot of work. They fixed some loose spots on my roof as well as some trim around some dormers, and they did waterproofing and things like that. I would rate them as an A.”

“A & A Services did exactly what they said they were going to do. They cleared my roof, and I'd give them an A.”

“I've always had a good experience with A & A Services, and I've used them several times. They schedule it, they get it done, and it's within their estimate. I'd give them an A.”