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FEATURED REVIEWS
“Tom from SSI has been out to our house several times this spring. Every time he is courteous, efficient and thorough. He explains his work clearly. He offers recommendations and advice. He leaves a clean area when he is finished. In summary, he is an outstanding representative of SSI.”
“Lauren for communications, and Michael and Larry for their exceptional service and professionalism.”
“One of the best experiences I have ever had”
“I've used Service Specialties for a plumbing job, and they are extremely good. They repaired an external hose faucet, and they explained everything that they did and they did it very swiftly. They were just very professional. I would grade the overall experience with an A.”
“One hundred percent yes. I've been with them for a long time. I'd some issues with one of the new heating and air conditioning units that they put in a few years ago. It took forever, but they kept putting in a new one until they got it right. They are awesome. I just praise them. They are an outstanding company. They stand behind their word. They have also done some plumbing for me. I would grade the overall experience with an A. I've recommended them to someone recently. They do follow through.”
“SSI has been my go to for the last 4 years. However, a recent plumbing experience has made me rethink this option. I most likely will move on to another company/contractor once my current membership expire. In addition, when I tried to work with SSI management to get my plumbing issue solved to benefit both parties, I was discouraged by management. Basically I was told there wasn't anything further they could do to help me. I have now hired a new plumber to come in and solve my issues. I was very disappointed with the custom service from the get go to work with me and get my house back to normal.”
“I used SSI to install a gas line at my house. There were issues with the initial install plan but they worked quickly to rectify the situation and get me back on the schedule. I also use them for plumbing and HVAC services so overall I like the work they do.”
“Great system, great service, thank you!”
“Service Specialties, Inc. is a great company. Quality, professional service.”
“I think they worked well with even though it was a huge window, which is annoying. They also did that courtesy call to say they were on the way, so at least I wasn't trapped in the house for five hours; that worked very well. A couple of days ago, there was traffic and they called to tell me. The customer service was great, and the staff was understanding.”
“I would recognize Michael the plumber and Fred for the air conditioning. They are very good.”
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“I'd like to recognize the tech, JJ, for his exceptional service.”
“Service Specialties Inc. was good at explaining problems or why something needed to be done. When I mentioned my concerns about the price, they gave a suggestion on an alternative or what I could buy from the store to do it myself.”
“Overall, the job was what I was hoping for; it met expectations.”
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“Service Specialties Inc. fixed my plumbing problem. I believe they provided proper maintenance for the actual heating and AC unit but not the immediate problems related to the installation.”
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“Tom Terrel came for plumbing inspection and did an excellent job.”
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“all the people from the lady who I spoke to on the phone to the first service technician and the install team”
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“Tom from SSI has been out to our house several times this spring. Every time he is courteous, efficient and thorough. He explains his work clearly. He offers recommendations and advice. He leaves a clean area when he is finished. In summary, he is an outstanding representative of SSI.”
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“Please train your employees to always wear a mask at client site. It is not optional and not the clients job to educate your staff about the pandemic.”
“Evaluation of prior work service by another contractor”
“I have used SSI for 20 years and could not be more pleased with the service.”
“Bacon & team”
“Tom was very helpful explaining everything and the work was great! Thank you”
“As expected, excellent service”
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“Lauren for communications, and Michael and Larry for their exceptional service and professionalism.”
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“The Customer Service department really goes above and beyond to make sure customers are satisfied and I really appreciate that.”
“The entire installation has made a positive difference in our home. And given the size of our job, to have it all done in 1.5 days is impressive.”
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“The service is really good.”
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“Personal service is exceptional.”
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“Service Specialties was very professional, they came on time, they were pleasant, and had a great quality of work. I have always been satisfied.”
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“The technician that diagnosed the problem and completed the job was very professional and courteous. He diagnosed the problem from all aspects.”
“The plumber came, determined the problem, ordered parts needed for repair, and returned later to complete repairs. Efficient, on time, capable, and resolved all issues.”
“I think they do a good job. They were on time and Jean, in particular, tried to figure out what was going on, but he fixed it.”
“The person who came very knowledgeable.”
“The service tech is very professional.”
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“Prompt response and good service!”
“I have been an SSI customer for years and have bought multiple systems from them and the sales experience is generally good, but from a service and installation standpoint, we have been observing a decline in attention to detail, internal communication and communication with the customer, and problem solving which will likely cause me to use someone else for my next system.”
“Clint (hvac), Brian (plumbing) & Gene (plumbing), were all great.”
“I don't remember his name, but I would like to recognize the plumber for his exceptional service. Not only was he good, but gave is info for other things that we may need. We were very pleased!”
“I would like to recognize Michael.”
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“Service Specialties Inc. did a good job!”
“Service Specialties met or exceeded my expectations in regards to the quality of work.”
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“Excellent workmanship”
“Other than the cost, everything else was great.”
“All three guys were great. The two guys who installed my a/c unit were good. The plumber was good as well. They were all professional and did a very good job.”
“I don't remember his name, but the service guy was a professional man, very communicative and terrific. He didn't rush through the job.”
“They met my expectations. They did what I expected and hoped they would do. We had a good conversation about it. They exceeded my expectations.”
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“Super friendly service and super knowledgeable staff.”
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“Clint is very professional, knowledgeable and I will continue to ask for him to service our house. I have referred your company to neighbors and friends.”
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“They did a repair of a shower and a couple of toilets.”
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“They both did a great job in explaining things to me so I understood the job and could do things myself when they weren't there.”
“The guy who comes to my house is really nice, he consistently comes over and explains things well. He is also very professional.”
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“Everyone who's come out has been good.”
“They just drained my sink.”
“I got what I expected.”
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“Eric, I think is the plumber who came. He is really excellent!”
“Highly recommended”
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“Mike is very friendly and engaging.”
“Michael is the Plumber that provided our service, He was professional,, customer oriented and efficient in his performance - he did not waste time -he new exactly what to do and did it!”
“Joshua was terrific”
“Yes, my service tech was excellent”
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