Parrish Services, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Parrish Services, Inc. has received 4.5 out of 5 stars based on 264 customer surveys conducted through GuildQuality.
5
193
4
42
3
13
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13
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8th year as a Best Pick Call
"We offer complete, high-quality services for all the mechanical systems in your home: heating and cooling, plumbing, and electrical. Our focus is to prevent problems and offer energy-efficient solutions. Parrish Services is strong, stable, and reliable so we can keep our promise, 'Always there for you.'"

Alan Givens | CEO
Company Information
Services Offered
Parrish Services offers general repair, maintenance, and installation of plumbing and gas equipment such as water heaters, gas lines, and sewer, sump, and well pumps. The company also provides drain cleaning and sewer jetting. Parrish offers 24/7 emergency service and specializes in energy-efficient technologies.
Company History
Company CEO Alan Givens founded Parrish in 1996.
Distinctions
Alan Givens received the HVAC Contractor of the Year Award from the Plumbing-Heating-Cooling Contractors (PHCC) National Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
Parrish sells and services all major brands of equipment, including Navien and Bradford White water heaters.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
7865 Coppermine Drive
Manassas, VA 20109
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2705038448

Compiled Score:

Parrish Services, Inc. has received 4.5 out of 5 stars based on 264 customer surveys conducted through GuildQuality.
5
193
4
42
3
13
2
13
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/29/2019

“Excellent Job. Our problem is we have to have condo paperwork signed and your company won't sign. I don't hold it against you but can't have you service our system any longer”

Review by
11/16/2019

“Frank could have easily found a reason to make me pay for unnecessary work. He found the problem and it wasn't plumbing related. He should be the issue and advised next steps. He was honest, extremely helpful and very professional!”

Review by
11/16/2019

“Everybody who has provided service here has been great!”

Review by
11/16/2019

No review comments provided

Review by
10/05/2019

“Stan should be recognized for his exceptional service.”

Review by
10/03/2019

“I don't remember his name but the technician that came out was very professional and knowledgeable.”

Review by
10/03/2019

“Parrish Services is excellent, very responsive, and honest.”

Review by
10/03/2019

“If this was for my May 15th annual plumbing inspection, Stan Zeger was absolutely wonderful and nice.”

Review by
10/03/2019

“I have used Parrish Services for years, and they are always very good!”

Review by
10/03/2019

“All the technicians are good and respectful. I like that we get a notice of who is coming.”

Review by
10/03/2019

“I would like to recognize Frank, the plumber for his exceptional service.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/26/2019

“Very pleased with the job well done!”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Not at this time.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Parrish Services met my expectations with their promptness in handling our broken water heater. They did a good job and they did it well. They had to come back a second time but that was a little less than totally professional.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Everyone I have dealt with is pretty good.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“All your technicians have done good jobs. I was especially pleased with Frank who provided plumbing services, He did an excellent job in a timely manner at a time I needed some significant bathroom repairs done very quickly. He also provided good advice in response to questions.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“Technician Jason R. was very friendly and helpful. Answered all my questions and taught me a little bit about my HVAC system.”

Review by
09/18/2019

“Service was Always excellent”

Review by
09/18/2019

“When I was having my generator serviced, the electrician went above and beyond by staying late, running to Home Depot and trying various things to solve the problem.”

Review by
09/18/2019

“All work was excellent”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Parrish cleaned and maintained the heater/ac”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Great folks but like other plumbers you overcharge by taking advantage of another's disadvantage, i.e., plumbing problems. Stop fucking your customers.”

Review by
12/04/2018

“She said routine maintenance was good.”

Review by
12/04/2018

“I would like to recognize the technician who came and checked my air conditioning unit for his exceptional service.”

Review by
12/04/2018

“All of the services that they have provided have exceeded my expectations.”

Review by
12/04/2018

“As long as Parrish Services is in business I will continue to use them.”

Review by
12/04/2018

No review comments provided

Review by
11/30/2018

“Parrish Services always accommodates my schedule when setting up appointments. We use their plumbing services and are pleased with their technicians' expertise, courtesy and friendliness.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“Other than prices the services have always been good.”

Review by
11/27/2018

“I have been working with Parrish Services since I came to Virginia. I know they're not the cheapest, but they guarantee their work and they do it to my satisfaction. I may pay a little bit more, but I get what I pay for.”

Review by
11/26/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

“Parrish Services is overall excellent.”

Review by
11/20/2018

“They met all of my expectations.”

Review by
11/20/2018

“They meet my expectations by always calling ahead of time of the appointment.”

Review by
11/19/2018

“I thought the person who came was very professional, knowledgeable?, and time efficient.”

Review by
11/19/2018

“Parrish Services has met and exceeded my expectations with all that they do. They are very nice and they are very good.”

Review by
11/19/2018

“punctuality; trying to do the best job possible”

Review by
11/19/2018

No review comments provided

Review by
11/17/2018

No review comments provided

Review by
11/17/2018

No review comments provided

Review by
11/16/2018

No review comments provided

Review by
11/16/2018

No review comments provided

Review by
11/16/2018

No review comments provided

Review by
01/02/2018

“Parrish did general plumbing. They deserve an A.”

Review by
01/02/2018

“The technicians seem like they're very reliable and competent. They don't try to up sell me by telling me to replace a whole bunch of things I don't need to. I find them trustworthy. I have had some electric work done and also some work with plumbing. The plumbing was a pipe that was broken and the electric work was an installation of a light that was high up in the ceiling. I would say A for both of them. They were both good. I would say the customer service was a joy. They were always on time.”

Review by
01/02/2018

“They're very good. If they say from 1-3, they're there. They're very pleasant people. They're just easy to work with. I've had some oil things done. He was so good. He did everything that could possibly be done for me. I just love them. I will always call on them to help me out. They did come in for plumbing, like a routine check but I have a contract with them. I've been using them for at least 7 years. And they fixed my air conditioner. A+ across the board.”

Review by
01/02/2018

“Parrish, I use them for everything; electric, heating and air conditioning, and plumbing. I've been using them for three years. They deserve an A+. Electrical is A+++++. Heating and air conditioning, I'll give them an A-. Plumbing, that's the problem. I don't like their plumbing. And I'm assuming they have new employees now, I'm hoping. But the electricians are absolutely fabulous; the best ever. I have a contact with them so I get instant service.”

Review by
01/02/2018

“They're reliable. We do their annual service so we pay them a contract and they come in and provide Spring and Fall maintenance on all of our electrical, our plumbing and heating system. And so, when we set that up, they're reliable, they always call ahead of time and they are on time. And when we have emergency services like we have plumbing issues or we have a heating issue, they're there immediately. They deserve an A.”

Review by
01/02/2018

“Their team was very friendly, easy to work with, and their response time is quickly. We've used them to put an air condition and heating system replacement and a hot water heater as well. We had them for a little bit—we thought we would need some electrical work and they came in and checked everything out and said everything was fine; so we didn't need to use them for anything else. I would say they deserve an A+.”

Review by
01/02/2018

“I had a wonderful experience. They came and they fixed my problem. I've hired them to do several things in the last seven, eight months. I had my water pipe break coming into my house. I had a stuck, clogged kitchen that had to be unclogged. I've only used them for plumbing. I thought they deserved an A. I was fine with everything. I would recommend them to somebody else.”

Review by
01/02/2018

“They get it right the first time. It's plumbing and heating/air conditioning; at one point they replaced both of those over time. It's been general maintenance, some repairs, and at one point replaced the furnace and air conditioning. It seems like centuries but let's say 10 years I've been using them. I'd say an A.”

Review by
01/02/2018

“Knowledgeable guy. Took a look at everything, explained the whole process to me, and took his time. It was good. Went out and helped snake a line that had clogged up. We did some additional plumbing work and we did some HVAC work. The HVAC work would be a year or two ago. I'd give them an A. It was very simple.”

Review by
01/02/2018

“They've always done our work. I like their services, follow-up, and honest feedback. They work on our A/C and humidifier. They did the plumbing too. They deserve an A. They're a very well organized group. They're the service I'll always use. They're amazing.”

Review by
01/02/2018

“Outstanding. They're just good. I've had no problems with the work I've had. I've had them for about twelve years. They've done heater to hot water heater and air conditioning. They did plumbing also. I'd give them an A; it was good.”

Review by
01/02/2018

“It's been so long ago. I believe they did a good job. They were on time. They did plumbing repair for me. They get an A. They did good work. They were good. He seemed very knowledgeable. I'd probably recommend them highly.”

Review by
01/02/2018

“They do a good job for us. They've installed in a household generator and then did some plumbing for us, replaced a sump pump; those are the major things. We'd give them an A. I don't remember them being late.”

Review by
01/02/2018

“I haven't had a problem lately. I think it's been a couple years. They put a new flush valve in my toilet last year. They're an A. I haven't had any problems since then, so I guess it's alright.”

Review by
01/02/2018

“They did the job well, they got it done, they were pleasant to work with. They had to reconnect my gas. I'd give an A. I've had no problem with it. I have recommended them.”

Review by
01/02/2018

“They did a very good job. They replaced the gas pipe for my new range. It was very good. I'm very satisfied. A+ across the board. I'd really recommend them.”

Review by
01/02/2018

“I have an ongoing maintenance program with them for a rental property. They've done just plumbing. I’d give them an A. Punctuality was very nice.”

Review by
01/02/2018

“I think they took care of the problem. There was a problem with the heat box outside. I think they get an A. Fairly likely to recommend them.”

Review by
01/02/2018

“I liked the people. A couple of times they turned out to be a little more expensive than other firms. They did plumbing for me. I'd give them a B.”

Review by
01/02/2018

“The electrical work Parrish did was fairly good but the plumbing is poor. It was fixing a pipe. The maintenance is bad plumbing wise but the electrical is OK. C for plumbing, B for electrical.”

Review by
01/02/2018

“I like their work generally but this last time I had a few little problems. They did plumbing and heating and cooling. They've replaced systems and they do routine maintenance. I have a maintenance contract; they come in once or twice a year to check everything. No electrical work. I'd probably give them a B.”

Review by
01/02/2018

“I had a warranty thing with them every month but I didn't get any inspection or anything so I just cancelled it. The service guy was good, very polite. Other than that, I didn't have any action. He came and serviced the water heater and then he convinced us about this warranty which we did and that was it. I would say they're a B-. They're good at customer service.”

Review by
01/02/2018

“The service technicians are very pleasant. They're punctual when they say they're going to be here, but the work hasn't always been completed in a timely manner. Sometimes they don't have the appropriate parts. Different technicians have different opinions on what needs to be done. They've done air conditioning, humidifier, de-humidifier. They did a plumbing check once or twice. I would say a B-. Better on the plumbing, less so on the heating and air conditioning.”

Review by
01/02/2018

“Parrish is kind, quick, and efficient. This was a toilet. I'd give them a B+.”

Review by
01/02/2018

“They came out and did their twice-a-year inspection. They've done everything. I've been using them for over 30 years. They've replaced a water heater. They did come out and check and make sure that nothing was there, gave some recommendations; but I'm going to say C just for the fact that they never cleaned the line so the water drainage could come up and they never did it and that was part of their check and maintenance. In the attic, all that water accumulated and went off to the side of the house which left a big spot on the side of the house. That was pretty poor on the plumbing, A/C guy. I never made a complaint or anything like that because the house was being rented so I just kind of upped and stopped the service. I never had electrical issues. I know for the plumbing, they did an inspection, there was nothing major, but there were some recommendations about some of the toilets that needed to be replaced but other than that, it was good. It was professional.”

Review by
01/02/2018

“It was a hideous experience. Parrish Services were phenomenally incompetent and they overcharged me terribly. They clearly didn't know what they were doing. I had to guide them through the process myself. It was ridiculous. I felt like I was in some kind of absurd situation. Two clueless people came and I'm telling them what to do and they charged me $800 for that. They needed to diagnose a leak and I already knew where the leak was, I showed them the leak and they just bumbled around, they made a lot of holes in my wall where they shouldn't have been and they tried to use their fists to make holes. And then they charged me $850. It was just a ridiculous amount for those two to fool around, to tell me what I knew from the beginning. I just needed it certified. They didn't ruin my house, they were just incompetent, so C-. They said they would come at some point and they came at some point; There was any particular time involved.”

Review by
01/02/2018

“The people who did the actual work were fine. But I had just one complication after another with the front office. I was not able to get information and not able to get invoices. I had home insurance people come to the house to see if any of the damage would be covered and the office kept saying 'oh we can't talk to the insurance agents.' Whereas the insurance agents said they talk to contractors all the time. And then we got the bill there was a rough estimate and then there's the work that was actually done. So, we paid for the work that was actually done and the rough estimate had been $15,000 more because they wouldn't know until they opened up the walls. So, then we kept getting bills saying oh you owe us all this money. And I attached emails, I sent all the information back to the office to show that no, we've paid everything in full, we don't owe them any money. And we never even got any kind of acknowledgement, not even 'Gee, I'm sorry, it was a mistake.' Nothing. Nothing. We had this water coming up from the floor and we had no clue from where in the house so they had to take down the bathroom wall, put underground cameras in to find out where the pipes had broken or collapsed or whatever, so it was a lot of work. And we were happy with the actual people who came and did the work. They were polite, they explained what they were doing, and they cleaned up. But dealing with the office was a nightmare. The overall experience I would call a D.”

Review by
01/02/2018

“I like the responsiveness, their follow-up, and their communication. We had a system that failed two years in and it wasn't covered through warranty and apparently, we just didn't know enough to register it or do the things necessary to get it covered so we just kind of fell flat footed as a consumer. They deserve a D.”

Review by
12/16/2017

“Expensive but positive. They came out for a plumbing issue. They were able to get it done in a couple hours. They had the - we needed a new faucet so they had some on the truck that we could pick from. I'd say a B because they should've had some less expensive options on the truck.”

Review by
12/10/2017

“They are fine. I have no complaints. They’re expensive; I just didn't want to do anything anymore. I think they're the best, A+. I would recommend them but I think they're expensive. It's too expensive, that's why I had to stop it. Too much. If I want to do something, I would recommend them, I would call them.”

Review by
12/10/2017

“They showed up when they were supposed to. They did all the work well. It was some plumbing; garbage disposal. It was A+ as I remember. I would recommend them.”

Review by
12/10/2017

“They were good. I think that they fixed it pretty quick. They were quick. I got it from Best Picks, I would give them an A+. I would recommend them.”

Review by
12/10/2017

“Their technicians are always experienced and knowledgeable and they communicate well. They've done heating and cooling and plumbing. They're an A+.”

Review by
12/10/2017

“They do a bunch of work for me. It was great. They did some HVAC stuff and some plumbing as well. I would say an A. I would recommend them.”

Review by
12/10/2017

“They did a wonderful job. They did a gas hook up for our gas grill. We used them before in Prince William County which is why we contacted them when we moved to Stafford. They're very prompt, their estimate was right on for what it would cost and we've had no problem with it; it's been wonderful. We've used the gas grill hook up several times over the summer. I'd give them an A+. I would recommend them.”

Review by
12/10/2017

“They did good work for the plumbing. I do have a bit of an issue though. So, I've been a customer of theirs for quite some time. They’ve come out here and they've done fireplace repairs. They service them once a year, and I called to schedule my winter fireplace checkups and I had an issue. One of my fireplaces wasn't really working and they knew about that but, then they told me they no longer service fireplaces unless I have a heating contract with them. I had set it up and everything and then their manager or somebody from their office called me back and said unless I sign a heating and air conditioning contract with them, they can't do fireplaces anymore even though I had been a previous customer with the fireplace. Right now I have a service contract with their plumbing, but I am under contract with somebody who put in the heating and air conditioning unit for me, so I was not able to get out of that to have Parrish take it over and I just don't like the way they handled that particular issue. So, I may be pulling out in terms of plumbing once my contract goes away because this is not good customer service and I am not new. They had been here before for several years for the fireplace. I'd give them a C. I read Best Pick Reports and that's how I find my help. This is a switch kind of thing because they've had me for several years and I'm a customer and then all of a sudden, they decided they're not going to service it. It's a bad feeling. So I will be looking for a new plumber.”

Review by
12/09/2017

“I love Best Pick Reports. They were doing plumbing. They fixed a problem that was in our house connecting our dishwasher that everyone in the neighborhood had, so now ours is fixed. So, I was glad to see that they could find the problem and fix it. Everyone's dishwasher wouldn't go against the wall so they all stuck out a little bit and then when you did, you couldn't open your stove door all the way. So, he came in and reworked the plumbing and showed us what was going on. I'm very happy. They did good work, I have no complaints, and I would recommend them.”

Review by
12/09/2017

“They're our regular folks. They're awesome. They do a great job every time. They are always on time and they fix stuff. We have an electrical contract with them. We have a HVAC contract with them. And we have a plumbing contract with them. We have all three. A+ for all of them. I would absolutely recommend them.”

Review by
12/09/2017

“I’ve been with them for years. I like Allen. I like the whole company. They've done everything; they've done plumbing, they've done heating. No electrical. I would give them an A. Most of the time I have no problem with the quality of work and expertise. Customer service is excellent. I have recommended them to my neighbors and they've been there to do work.”

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