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“My Plumber Plus got the job done, and they were thorough. So in my case, they replaced my HVAC and the water heater. I was happy at the end of it even though there was some miscommunication. In the end we got both the tankless heater and the HVAC replaced.”
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“Prices were a bit. high”
“Dan gave me an estimate for the cost. Everything went well and he is very knowledgeable. I will definitely hire again.”
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“Outstanding work”
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“The hourly rate was more than I had inticpated.”
“weerrerrereer1e”
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“The plumber was excellent but your price is way too high.”
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“Was able to get a plumber in on short notice for several odd jobs. He was professional and efficient.”
“The technician was very efficient and helpful.”
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“Your AI Scheduler got my last name wrong. And there was some upselling - never a fan of that.”
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“My Plumber Plus was professional and high quality.”
“Plumber change one pipe and snaked the drain and quoted me $1700 just extraordinarily expensive I would probably tell my friends to look for something more affordable.”
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“My Plumber Plus was friendly.”
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“The technician who came did nothing, he just walked around, did not stop leakage, but charged exhorbitent price of $367 just for walking around for 10 minutes. He spoke about Water Heater which was not the cause of water leakage, wasting my time and money.”
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“Too expensive and poor follow up”
“The service is just what's needed in an emergency - otherwise, best to have an established relationship with a provider, if one can wait for their availability.”
“He hasn't shown up and not answering phone since showing up 8 hrs late and did NOTHING!”
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“I am likely to recommend My Plumber based the excellent service I received.”
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“Tech was very informative and well trained- also very nice”
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“Problem resolved”
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“Richard Egan was professional and personable. Answered all my questions about what he was doing as I observed him working. He was fast and efficient.”
“I was very impressed with the customer service of My Plumber Plus.”
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“Knowledgeable, extremely helpful and exceeded expectations.”
“The technician arrived on time. He was pleasant to talk to inspected the pipes in the basement and corrected an issue to bring the piping up to code. It took a while to get a new hot water heater rather than repairing a 10-year-old as requested by me.”
“See comments about pricing.”
“Well informed technicians; HVAC and Electricuan that came to check my systems!”
“The technicians were very professional.”
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“It would be nice when you might have to cut into a wall that you say that up front. Before the technician has arrived and I'm already paying $99.00 for a service call.”
“Up front with charges. Pleasant attitude.”
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“Technician quickly diagnosed the problem with my HVAC system and fixed it, instead of just telling me it was old and trying to sell me a new furnace”
“The technician, Damond had great costumer service skills. He was professional and explained everything he was doing in terminology I could understand.”