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“Spent too much time trying to convince me I needed a whole house water filtration system”
“We have worked with My Plumber Alex before and Alex does a fabulous job. I always relax when I find out that he's been assigned to do the work for us because he's so professional and I feel we can trust him.”
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“Did not fix the reason they were called to my house but instead fixed a $20 part that ended costing me $741.00”
“Tech did a good job of resolving our issue”
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“Check what was the problem that I have. He was able to find and solved!”
“My Plumber Plus was on time, and they did the job they were supposed to do.”
“Their plumbers were knowledgeable, efficient, and effective.”
“My technician was helpful. He was savvy and willing to assist.”
“They did a good job.”
“The gentleman was really good; he knew what I needed. I had a problem with the price he quoted. I looked it up and felt like he was overcharging me. Other than that, he did a great job and was very clean and courteous.”
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“High Price. No itemized invoice.”
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“Yes would highly recommend. Very good in diagnosis and quick repair time performed.”
“Their service was excellent, albeit very expensive.”
“Each task that I had done by My Plumber Plus was done with professionalism and great customer service.”
“He was very professional and friendly. He did a really great job!”
“Way overpriced and didn't fix my problem”
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“Cost is prohibitive, at least for snaking a drain. $500 for 30 minutes of work...”
“This experience the plumber was over an hour late. Came to the job without materials and took over an hour to return and finish the job. I was told I would receive a return customer discount when scheduling but this was not included in the invoice/bill. Work was a little high in cost.”
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“On time service. Professional and friendly.”
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“The Technician is not skilled, and they did not complete work properly and with poor attention to the job”
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“Patience listen to me problems concern. Suggested solutions to fix problems.”
“I am in the DC area. We had snow days. The furnace went out. I called the company. They did an exceptional job. They walked me through the process. Another company is helping with the cost. They were willing to help; they did a lot to make sure everything was approved. They stayed involved. I have a new furnace being installed, and it works.”
“My Plumber Plus responds promptly, with good technicians, and helpful scheduling and service.”
“Very expensive”
“They did good work, but they were very costly and dispatch was not coordinated.”
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“The first technician was very thorough and explained everything he was doing and what the follow up would be. The second technician was very thorough and showed me exactly what he was seeing. The time lapse in between the two could have been better.”
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“I was a little bit confused about the billing for that particular visit that they came out for.”
“Elliot did a great job! He was so professional!!”
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“We are using them now, and have used them for over a year and a half, and all the technicians are professional and excellent. They are easy to deal with. The appointments work around your schedule. They do excellent work. When they come to the house, they are clean, respectful, and they are the only people we use for work in our house.”
“Best ever!”
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“Plumber Plus did a fantastic job; they went above and beyond helping us with the plumbing issue and making sure the other toilets were working fine.”
“It is very expensive.”
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“Very nice customer service rep and service technician! Easy to schedule an appointment around my schedule.”
“Good customer interaction”
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