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“Justin was very professional, took the time to understand the situation and immediately begin calling to find the needed parts and advised he would confirm the parts would be what is needed to resolve the problem.”
“Exceptional customer service skills. Job well done.”
“Price was excessive”
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“The initial technician was not experienced enough and made a mess of things. As a result, water went all over my bathroom floor. After WE cleaned up the mess, it was clear he did not know how to resolve the issue. I asked him to leave and to come back the next day with a senior technician. The next day the original technician and a senior technician arrived. After an hour or two, my plumping issue was resolved. However the baseboards in my bathroom are now warped due to the first technician.”
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“Yes”
“I am likely to recommend them to a friend because they were very professional, knew what they were doing, and were kind and welcoming, which made me very kind comfortable. I went through three different companies and was happy with them.”
“They have a good service but I would like more time to think about the work before they start the job; speak to the office or supervisor. I felt I was pushed in a corner and did not know what to do. I want to talk to someone to be sure I am getting only the work I need.”
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“They have a few knowledgeable techs, but most only want to sell new service whether it is needed or not. I suspect it is a requirement.”
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“Excellent plumber, very knowledgeable”
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“Response time was amazing. A live person was available to set an appointment. Initial appointment was for same day with work scheduled for next morning. Technician was on time, professional, knowledgeable, and respectful. Will use this company for any future plumbing and electric needs.”
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“I called about a sewage smell and gurgling toilet. He said he could change the wax ring. For ~$650. He did not attempt to diagnose or provide any advice or options. Do you want me to pull it or no? I agreed. He replaced the ring but it did not solve the smell or the gurgling noise. I later figured it was a dry trap in the shower drain causing both issues. He did a good job replacing the wax ring but even he admitted it was normal. Waste of $$”
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“My Plumber Plus has serviced all of my needs fast and efficiently. I have no complaints. I have been a customer for over four years.”
“Came promtly and offered good advice.”
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“Great service technician”
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“They were timely and very knowledgeable about what needed to be done.”
“My Plumber Plus needs to make sure that their plumbers our ethical when they come out to do their job. I got scammed by my plumber. I was really surprised because we have used My Plumber Plus for years.”
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“Great service today. Timely and efficient”
“professionalism, James was knowldgeable and explained everything is common language”
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