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“Ian was great. Personable, professional and competent. He's a great representative of your company.”

“I was kept informed every step of the way, and the plumber working with me was very self sufficient so I would be able to keep working”

“Responded timely to water emergency. Teck (Edgardo) was knowledgeable and knew what was needed to deal with the older plumbing and offered additional suggestions to address house shortcomings. Also went above and beyond in assisting me with some if the side effects of the leak.”

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“Way overpriced.”

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“I would recommend My Plumber to others. They respect my time by arriving promptly and working around my schedule. The area where they worked was left clean. The workers were respectful. They shared information about the products they used.”

“Always, always trying to upscale a service”

“My toilet leaked after the repair and the plumber did not return as scheduled the next day. The plumber who came 2 days later charged an additional cost when the leak was attributed to work completed by the initial plumber.”

“I requested a $45 diagnostic visit for a presumed sump pump issue. The plumber ascertained in 5 minutes that it was not the sump pump and told me I would need to pay $355 for a more thorough investigation. After 20 minutes he found the problem and wanted to replace many boiler parts for $2500+. I decided to get another opinion (and subsequently had two different companies quote a fraction of this) but still owed $355 for 20 minutes of looking around. Don't waste your money and go elsewhere from the start.”

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“They did a good job.”

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“I would recommend My Plumber Plus to a friend. We will personally ask for the technician that was assigned to our project for any future services. He was excellent.”

“I contracted them to clean my ducts. Their technicians broke my evaporator coil which resulted in me needing to replace my entire HVAC system. My Plumber Plus did give me a discount for having to replace my HVAC system. They had good technicians, but overall, no one expects to have ducts cleaned and then have to replace their entire system.”

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“I agree and am likely to recommend them.”

“For the time I have had my membership and have done business with My Plumber it has never cost me below $550, and in thinking I could have researched and gotten a lower price elsewhere. But each time I schedule even the maintenance follow-up it's still the same thing and when they leave it's always something else that need to be handled and the cost is over $500.”

“The tub is draining just fine. However, despite work (and new parts) on the toilet, it is still not flushing properly. Perhaps a return visit is in order -- to confirm or deny whether the toilet can, in fact, be fixed, or I should buy a new one.”

“Their service was prompt and agreeable with me. I was satisfied with their service.”

“The team worked so hard - from late morning till 11:00 pm - to replace our air conditioner and make sure the new one was operational before they left (on a very hot night.). Respectful, considerate and polite. We’re really happy with the job they did.”

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“I am a senior 84 and the cost of repair is a real concern. I did get 2 senior discounts and that was appreciated. Seniors do not get raises!”

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“Prompt, efficient”

“I already tell everyone who crosses my path about Adam, my Plumber!”

“The serviceman was polite and efficient.”

“Constantly upselling. To replace a $20 part should not cost $541 like your guy quoted me. I DO NOT want your fancy part. I ended up buying the $20 part myself and replacing it. Your guy was nice, but your policies suck!!!”

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“Very professional”

“I feel like I was overcharged.”

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“Oh yes, most definitely.”

“The service was okay, but 300 dollars just to unplug my toilet is outrageous. I'm very disappointed in that.”

“Broke my washing machine”

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“I would not recommend them to a friend because they were overpriced and I don't know what I paid for because the receipt wasn't itemized.”

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“They have been professional, responsive and so far 3 for 3 for great service with the 3 different individuals and tasks perfotmed.”

“Ian Holder is an exceptional client service professional. He has assisted with three jobs at our home and has provided amazing service and details as to the steps taken to accomplish the work at hand.”

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“The tech was kind, courteous, knowledgable and professional and thorough, I would highly recommend their service to others!”

“I found the technician to be very knowledgeable, friendly, and helpful. The service, however, is costly.”

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“I reached out to the manager of the second individual who serviced me. The service was problematic, and I felt they were deceptive in the way they addressed the problems they encountered.”

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