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“Communication problem.”

“My Plumber Plus”

“They had great customer service, live and quickly.”

“The company needs to do a better job of letting customers know when they will show up to perform the service for the project.”

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“It was pricier than I would have expected”

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“Very good job”

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“I would recommend John Tomsko for all plumbing issues.”

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“Expensive.”

“My Plumber Plus provided a quick turnaround and was able to change out the water heater the same day.”

“Quality, same-day service and able to send my favorite plumber. Issa is the best!”

“Everything. I recommend My Plumber Plus to everyone! I feel like My Plumber is honest and does great work. Very unusual in today's world.”

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“Good work but the prices are outrageous.”

“the work they did was great, however, be careful of the technician promising something they would do that they never have done. I don't appreciate being misled and told something would happen when it obviously is not going to. BAD BUSINESS!!!”

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“We made the appt for a cooling system check of our upstairs system.Technician cleaned the coils in the outdoor compressor/fan unit but said he didn't need to check the associated unit/drain pan in the attic (it was hot). I asked him to check refrigerant pressure/level but he said he didn't have the right key.”

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“They were very professional and explained the things that I needed done, they were timely, and I'm satisfied.”

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“The technician that My Plumber Plus sent to my house was very friendly in the initial visit, but in the follow-up, they didn't complete the work to clean the dryer vent. Another company had come out. There were two or three years worth of lint in the dryer vent. While everyone was friendly, they don't know what they are doing with the dryer vent. We want a refund but cannot get in touch with a manager.”

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“The plumber was comprehensive and gave me three options to choose from.”

“I always know it will be done right when they service my house.”

“The plumber that came here, Cristian Tobar, was very professional, knowledgeable, and everything I asked him to do he did. I am 81 years old and handicapped. I got rid of the internet. I asked him if he had any coupons. He gave me all of the coupons that I qualified for, and took the time to do that. He helped me go on the website to see what I would qualify for. He was very helpful in that respect. He was excellent. He did a thorough job of cleaning, and he was very pleasant. I would like him to come back again if I have have to call My Plumber Plus. I use www.checkbook.org. It is a non profit organization for consumers. If I need a plumber or surgeon I can find them on there. I have found surgeons to use by the recommendations of other people like me. They send me a booklet four times a year with the numbers of plumbers. I has 12 question long surveys where we rate the companies. This is how I find an organization like you, because, people like me will say who are good and who are bad. I get my surgeons through there. I do not do people recommending surgeons because they complain a lot. This is a very good tool that everyone should use.”

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“I had an appointment scheduled for June 19th. No one showed up and no one called to reschedule. You may note the date that this survey was submitted (July 9th). The appointment was for a follow-up after an installation of a new system that was never completed. It seems that "My Plumper" took my money, did a half job, then ran off.”

“The motor was hot and shut off, the technician put the cheapest motor for $890 we checked using Angi the fair price only $250 to $600 we were senior and robbed”

“Very professional and timely work, I was very please the representative from My PlumberPlus, he did a outstanding job, he gets a 10 out 10 rating from me. Thanks for taking care of your military veterans.”

“Quick response”

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“Hard to say if I'd recommend as I've only used for one plumbing issue years ago and for A/C this time. I didn't have any issues either time except for other products and/or services offered which I consider pricey. Of course you have the option of excepting them or not.”

“john and john always have our backs, even though we are slightly out of their service range”

“Arrived immediately, evaluated the problem, and immediately started the repair process”

“Ian was great. Very detailed with explanation and took the time to make sure both I and my husband had all the information. He even took the time to show my kids what they had damaged in their shower so hopefully we can avoid that again. The jobs we asked for could not be completed in one day as it was late so he was flexible enough to work with our schedule to come back to finish the last part and we really appreciated that. Everything was completed without extra surprises as he was very thorough with his inspection and he was able to get the jobs done efficiently. Everything has worked great so far.”

“Technician was very knowledgeable and quickly fixed the problem.”

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“Charged me twice for the same service, then had me go through hoops to prove that I was correct. Is and was a great inconvenience to me.”

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