Universal Home Experts
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.5 out of 5 stars based on 146 customer surveys conducted through GuildQuality.
5
101
4
34
3
4
2
0
1
7
5th year as a Best Pick Call
"With background checks, drug tests, and ongoing training, you can be sure only the best plumbers will come to your home. Our plumbers focus on your safety, the protection of your home, and a permanent solution to your plumbing issues with a no-risk, 100 percent satisfaction guarantee."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts services drains, pipes, sinks, toilets, faucets, fixtures, water heaters, garbage disposals, water softeners, and water filtration systems for residential customers. The company also offers electrical and HVAC services.
Warranty
Universal Home Experts offers warranties of up to five years on labor and up to ten years on equipment.
Company History
Universal Home Experts is a family-owned-and-operated business that has served the greater Houston area since 1992. Founder Ed Valot has over 30 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and drive purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
M-37917

Compiled Score:

Universal Home Experts has received 4.5 out of 5 stars based on 146 customer surveys conducted through GuildQuality.
5
101
4
34
3
4
2
0
1
7
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
06/13/2020

“Universal Home Experts met and exceeded my expectations because they were very professional.”

Review by
06/03/2020

No review comments provided

Review by
06/02/2020

No review comments provided

Review by
06/01/2020

“I have done this multiple times”

Review by
05/21/2020

“I was satisfied with the lady's ability to negotiate the cost on the outside pipe issue.”

Review by
05/09/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
03/04/2020

“They did a great job installing my hot water heater.”

Review by
03/04/2020

No review comments provided

Review by
02/15/2020

“Everyone that I dealt with is professional and courteous.”

Review by
01/13/2020

No review comments provided

Review by
01/13/2020

“The quality of the product was wonderful.”

Review by
01/05/2020

No review comments provided

Review by
01/03/2020

“Everyone that has came out has always been helpful, friendly, and answered my questions.”

Review by
01/02/2020

“Universal Home Experts met/exceeded my expectations in regards to the workmanship.”

Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/30/2019

“Ricky”

Review by
12/08/2019

No review comments provided

Review by
11/27/2019

“I would like to recognize Bob, our initial contact, for his exceptional service. He was very professional and kind.”

Review by
11/27/2019

“I would like to recognize Ricky, Manwell, and Larry.”

Review by
11/27/2019

“none, all were very professional”

Review by
11/07/2019

“I have been happy with almost everyone that has come.”

Review by
10/28/2019

“They did a good job of repairing the problem I was having.”

Review by
10/26/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
10/11/2019

“Ricky was great,”

Review by
10/08/2019

No review comments provided

Review by
09/28/2019

“Mr. West the electrician was great.”

Review by
09/16/2019

“The air conditioning guy, Manuel. I don't know his last name.”

Review by
09/15/2019

“Ricky M”

Review by
09/03/2019

“I would like to recognize Anthony for his exceptional service! Anthony is the best I have ever been around .”

Review by
08/22/2019

“They met my expectations; they came in and fixed what needed to be fixed.”

Review by
08/19/2019

“Most of the technicians were professional, but some were not good enough.”

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

“The plumber was courteous and explained everything, which I really appreciated.”

Review by
08/02/2019

“The third-party contractor did a sub-par job. When I called them to fix it, the second person did a subpar job as well.”

Review by
07/31/2019

No review comments provided

Review by
07/23/2019

“They met my expectations in every area.”

Review by
07/10/2019

“The quality of work was great, as always, but prices keep skyrocketing.”

Review by
07/10/2019

“I would like to recognize Justin for his exceptional service. He stayed here after 10 o'clock trying and it was raining. He had a long way to get home. Ricky use to come to us, but he had some medical problems. They were all good though.”

Review by
07/09/2019

“Universal Home Experts did what they said they would do, were on time, and produced results.”

Review by
06/30/2019

No review comments provided

Review by
06/30/2019

“Billy”

Review by
06/29/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

“Billy?”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/04/2019

No review comments provided

Review by
06/04/2019

“Across the board I have been pleased with all of the service people. Stephen in electrical was really good.”

Review by
06/03/2019

“I would recognize the second plumber.”

Review by
06/01/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“I would like to recognize my lead installer for his exceptional service.”

Review by
05/29/2019

“Universal Home Experts met or exceeded my expectations in regards to the quality of service.”

Review by
05/29/2019

“All of the guys that come out are very professional.”

Review by
05/14/2019

“I would like to recognize Tommy for his exceptional service. He did the water heater. He was really good.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“Universal Home Experts was far better than I ever imagined it. I have never had anything go that smooth. It was a great experience. I am so grateful for Universal Home Experts!”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“I do not remember anyone's names. It was quite a while ago, but everyone was very helpful and did great work.”

Review by
05/10/2019

“Ricky M. did the second job for us, both well done. Definitely exceeded our expectations.”

Review by
05/04/2019

“They did a great service.”

Review by
05/04/2019

“I would not recommend them I had a bad experience.”

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

“I would like to recognize Justin. He was very helpful.”

Review by
05/02/2019

“I was most satisfied with Universal Home Experts' politeness.”

Review by
04/23/2019

“I would like to recognize the gentleman who lead the team when working on the electrical stuff for his exceptional service. He was very friendly and professional.”

Review by
04/23/2019

“They all did well.”

Review by
04/23/2019

“I would like to recognize Anthony, the electrician. He did an excellent job on the electrical, but he no longer works for Universal Home Experts.”

Review by
04/11/2019

“They met my expectations in all areas.”

Review by
04/11/2019

No review comments provided

Review by
04/10/2019

No review comments provided

Review by
04/03/2019

“Awesome”

Review by
04/01/2019

“Anthony”

Review by
04/01/2019

“I would like to recognize everyone for their exceptional service. They're all good. Every time we have had someone out, it has been good.”

Review by
03/30/2019

“Isiah”

Review by
03/30/2019

“The people in the office that start the job going !”

Review by
03/29/2019

No review comments provided

Review by
03/29/2019

“Expertise, thoroughness, communications skills. Was surprised at the lack of BS usually experienced with many technicians.”

Review by
03/29/2019

“Enrique”

Review by
03/29/2019

No review comments provided

Review by
10/11/2018

No review comments provided

Review by
10/10/2018

“I was satisfied with the timing. My water heater blew up overnight and they had a plumber by lunch the next day, and I had a water heater by that afternoon.”

Review by
10/10/2018

“I would recognize all the young men they have working for them. All the technicians that did the various jobs are very cordial, very polite, and did a good job. They all seem to be very and knowledgeable.”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“Everyone has been great!”

Review by
10/09/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

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