“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”
“Universal Home Experts are courteous, professional, timely, and they explain everything.”
“I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.”
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“I am fully satisfied with the explanation of the service and the explanation of the work performed!”
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“All work was done with great professionalism and care.”
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“The agents are almost all excellent in their knowledge and efficiency.”
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“Did a good job, very through and nice.”
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“They went above and beyond!”
“Yes, and I have.”
“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”
“Professional on time and informative”
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“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”
“I have been dealing with them for many years, and they have always exceeded my exceptions.”
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“I would not recommend them; they were doing a poor job. They overcharged me.”
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“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”
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“I like their maintenance visit twice a year for the air conditioning unit and heater.”
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“I can't recommend the service because I felt like it was even more expensive than expensive. The price seems to be unnecessarily inflated.”
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“I was way overcharged. Talked to another plumbing company and they said way too expensive. Left tile out of wall and its going to cost me a fortune to get it fixed.”
“I have done this multiple times”
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“Universal Home Experts are courteous, professional, timely, and they explain everything.”
“They are always on time, dependable, trustworthy and do a good job.”
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“I am pleased with the service however there is too much salesmanship involved after the completion and the options are too much.”
“Mark was excellent!”
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“Their people arrive on time and do a professional job.”
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“They give a range of service solutions for different issue, but I still feel like they are a little higher cost overall.”
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“Universal Home Experts came to resolve a drainage issue. I paid 1100$ and it was only partly resolved. I am vey dissatisfied. It seemed they only were out for my money. Mid way I was asked to pay another 1700$ !!!, without any change to the work, when I objected strongly they continued. The work to be done was very easy, just flushing a drainage pipe.”
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“Ricky was great,”
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“You have to know exactly what type of work you want done or they will try upsell you.”
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“Most of the technicians were professional, but some were not good enough.”
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“The third-party contractor did a sub-par job. When I called them to fix it, the second person did a subpar job as well.”