Texas Quality Plumbing
5th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Texas Quality Plumbing has received 4.7 out of 5 stars based on 284 customer surveys.
5
237
4
30
3
9
2
8
1
0
5th year as a Best Pick Call
"Our top priority is our customers—their time, money, and safety. It's our goal to arrive on time, work efficiently, and get the job done as quickly as possible, using our knowledge to get it done right the first time. At the end of the day, we want to uphold our profession's long-standing creed: 'The plumber protects the health of the nation.'"

Joe Carbajal | President
Company Information
Services Offered
Texas Quality Plumbing's comprehensive list of services includes leak repair, drain cleaning, repiping, under-slab repair, jet cleaning, and gas line work. The company also repairs and installs toilets, faucets, sinks, garbage disposals, water filtration systems, and conventional and tankless water heaters.
Services Not Offered
The company does not provide septic work or repair appliances.
Warranty
Texas Quality Plumbing offers a one-year warranty on most plumbing service and repair.
Company History
The company started in 2007.
Employee Information
Technicians wear uniforms and shoe covers, and employees must pass background checks and drug testing.
Additional Information
Texas Quality Plumbing provides 24/7 service. The company's membership program entitles homeowners to a yearly whole-house plumbing inspection as well as discounts on service.
Licenses
M-40075
Areas Served
Conroe, Cypress, Spring, Tomball, Bellaire, Houston, Cypress, Energy Corridor, Katy, The Villages, Missouri City, Richmond, Stafford, Sugar Land

Compiled Score:

Texas Quality Plumbing has received 4.7 out of 5 stars based on 284 customer surveys.
5
237
4
30
3
9
2
8
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/11/2017

“Well, I've used them before in the past, and they've done an OK job. They've replaced a garbage disposal for us that was about a year old—maybe a few months over a year. They came out, and instead of fixing it, said that we had to buy a whole new system. It was a little frustrating, and I guess that maybe we just had a year warranty or whatever. I want to say it was maybe 6 months ago, and we've been using the garbage disposal just fine. I just felt like they didn't really investigate, or look at it or really see if they could fix it. I'd used them in the past, too. The first time we asked them to reseal some toilets. The wax seal needed to be replaced. They did a great job; they communicated the price, everything was awesome, and they were professional. We had them back out to fix a couple other toilets. A few months after that I explained to them what type of toilets we had, so they could hopefully order the correct parts. I wanted the exact same parts; they were Kohler toilets, and I wanted them to replace the parts, so that they would be the same—sound the same, work the same. They said they'd be there and fix it. They came, and they replaced everything; now the toilets they replaced the inner workings for, when you flush them, it sounds like an airplane is taking off. They're so loud; it's awful. They are the worst, so I'm not going to send them money until they stop out here and order us original parts. They've messed up a few times for us.”

Review by
10/11/2017

“Everything Texas Quality Plumbing did was fine; everything was great. They were nice guys that did a good job. The price, again, I thought was a little bit high—but I had some other people look at it, and that's just the price to get the plumbing done. They replaced the line that goes from the city meter to house that had broken. They replaced a line that comes from the water heater—two different things. I would grade them an A.”

Review by
10/11/2017

“I liked quality of service, pricing—the whole thing. I've used them a few times, not one time. They did plumbing work, we had a gas line broke one time, and they changed the water circulation pump. They've done work three or four times. I've never used them for drainage. I would grade Texas Quality Plumbing an A+.”

Review by
10/11/2017

“They came out quickly. They were friendly, and they did a good job. They did a number of things for us including: waterlines in the yard, hot water heaters, and leaky pipes. Overall, I would give Texas Quality Plumbing an A-.”

Review by
10/11/2017

“Texas Quality Plumbing had a pretty good price for the most part. They did a commercial new construction project. Overall, I would give them an A.”

Review by
10/11/2017

“They were good and fair. They looked for a leak. It was the first time I used them. I would grade them an A.”

Review by
10/05/2017

“They just did good work, and communicated. The fixed a minor leak. I would grade them an A+.”

Review by
10/05/2017

“It was great. I liked that they were great. No complaints, and I would recommend them.”

Review by
10/05/2017

“They checked my sink and everything; I didn't need anything. I would grade them an A.”

Review by
10/05/2017

“I know they did a lot of houses with us. I think they were fixing a leak; it was mostly leaking. I'd give them an A.”

Review by
10/05/2017

“I’ve used them several times before that. They were investigating a leak, a kitchen leak. I would grade them an A+.”

Review by
10/05/2017

“They were prompt, well qualified, and did a good job. I had a toilet in a rental house that was leaking. I'd give them an A+.”

Review by
10/05/2017

“It was good. I had no complaints in their work.”

Review by
10/05/2017

“They're good.”

Review by
10/05/2017

“They were on time, and they were neat. They just did general plumbing. I'd give them an A+. I would totally recommend them.”

Review by
10/05/2017

“They were friendly, prompt, with fair prices, honesty. They fixed the toilet. They fixed a sink. Everything was super; no complaints. I'd highly recommend. I'd give them an A+, across the board.”

Review by
10/05/2017

“They do their job well, but I thought they were a little pricey. They were doing general plumbing. I thought they were a little pricey, but I would grade them an A.”

Review by
10/05/2017

“It was cool. Everything's cool. I liked that they were highly professional. They put in a new water heater for me. I would grade the overall experience with an A+.”

Review by
10/05/2017

“I liked that they were very professional, and they knew what they were doing. They did general plumbing for me. I would grade the overall experience with an A+.”

Review by
10/05/2017

“We will definitely use Texas Quality Plumbing again. We were actually remodeling our bathroom, so one time they installed new sinks for us, and another time we renovated the shower, and they did the plumbing for that. I'd grade them an A+.”

Review by
10/05/2017

“They didn't do too much. They were trying to fix a toilet that wasn't running properly. I would grade them a B. The expertise—that's why I didn't call them back; they said I needed all this stuff, but I ended up fixing it anyway.”

Review by
10/05/2017

“Pretty much everything was good; they were nice and informative. I liked them a lot. They ended up not fixing the work; the problem had to do with a toilet. I would recommend them to someone else. I would grade them an A.”

Review by
10/05/2017

“Texas Quality Plumbing did a good job. They did OK. They didn't clean up after themselves after they were done though. I had a pipe spring a pinhole leak in my attic, and they replaced the pipe. I'd give them a B.”

Review by
10/05/2017

“I had a fine experience. I no longer live there. They showed up early. I had a faucet that was not unlocking, so I couldn't turn the water off. I would grade them an A. I would recommend Texas Quality Plumbing.”

Review by
10/05/2017

“They do the pink backpacks with goodies in it, and if I recall, we were very pleased. That was months and months ago. I think it was some general plumbing; I don't recall it being major. I would recommend them.”

Review by
10/05/2017

“I liked that they came when they said they would. They were reasonable, and they got the job done. I don't remember, but the time before that, I had a leak which was in the guest bedroom/bathroom.”

Review by
10/05/2017

“I had a really simple issue that I thought was more complicated, and they just really took time with me. They fixed it relatively quickly, and I liked that they explained what the issue was. They gave some advice on how to prevent that plumbing issue from happening again. Overall, I'd give them an A.”

Review by
10/05/2017

“Texas Quality Plumbing did a bit of work for me. They were professional, and they did their work as requested. Their prices were good. No complaints. I'd give them an A. They were on time. They took care of the stuff they put on their shoes, so they wouldn't track any mud in. They did good work.”

Review by
10/05/2017

“They were really good, and we work with them all the time. Quality plumbing assistance. They're just fabulous people. I can't say enough good things about them. I would grade them as an A+. They're nice. They're easy to work with. We're a thrift shop, so they've done a lot for us.”

Review by
10/05/2017

“They did two jobs for me: one at my house, and one at friend's house. The job for me I thought was ridiculous and badly done. The job at my friend's house, I think was fine. They were uninstalling a reverse osmosis system. The experience was poor. Their customer service was worse. Their cleanliness was OK. It wasn't clear that they knew what they were doing. I wouldn't recommend them.”

Review by
10/05/2017

“I always have a positive experience with them. They are just friendly, they are on time, they are affordable; they check all the boxes. They are very good, and I would recommend them highly. Last time a pipe broke in the wall. I had them for years. They installed the pipes under the house. I've had them back for many things. I would grade them an A.”

Review by
10/05/2017

“They were fantastic. They were courteous and professional. They were extremely clean. They taped everything off. They had to trench my subfloor to put in a gas line. They taped everything off. They cleaned up after themselves. They gave me pictures, before, during, and after the project. So, I had that for my records. They sent a thank you card, with a coupon code afterward for our next service. We actually have been back again, and they changed out some valves on one of our faucets for when we're redoing our laundry room. That's who we go with for now, and we recommend them to other people. They were really professional. Overall, I would give Texas Quality Plumbing an A+; they're one of the few contractors that I worked with that I would actually give that grading too.”

Review by
10/05/2017

“They were efficient. They quoted me a price, and that was exactly what it was. And I haven't had a problem since. It was a leaky sink, and they did fix a couple of other things here that I did pay extra for. I wasn't going to have it done, but they pointed it out to me, and I saw that it was rotted, and did get the other things fixed. I'd give them an A+. They answered my call and didn't put me on hold. They cleaned up afterward. I've already recommended them several times.”

Review by
10/05/2017

“They were dependable, timely, and they were able to come out and assess the problem to tell me the problem from the beginning. You know some companies give you a price, and then at the end they want to add something. But they didn't—the price they gave me is what they ended up being. The gas company had picked our gas meter up, and so we had to get several inspections—and they had to do repiping for the gas, and get an inspection. It passed inspections. I would grade them an A+.”

Review by
10/10/2016

No review comments provided

Review by
10/08/2016

“After Texas Quality Plumbing (TQP) unsuccessfully attempted to run their video scope through my drainage pipes to identify a drain back up, their plumber said they would come back and run the scope through a toilet. He required me to pay $3240 and told me that the $3240 would also fully cover the next visit as well as a copy of the video (which I never received). I reluctantly paid the full $3240 and then I had to follow up twice with TQP to try to get a plumber to come back out. I requested a master plumber for the next visit b/c years prior when another plumber (another company) removed and reinstalled that toilet it resulted in a leaking seal. My request was denied b/c they said a toilet removal/install could be easily handled by any of their plumbers who all had the same training. I finally spoke to a manager who also denied a master plumber for the job so I asked him IF their removal/install to run the video scope resulted in the toilet leaking, would they later fix that problem at no charge. The manager answered that there would not be a problem b/c the problem was with a plumber from another company; however, he would not commit to fixing any potential problems resulting from their work. The manager suggested that they could try to run the video from the attic but I would have to pay another $1000 (on top of $3240 I paid in good faith for nothing) but he could not guarantee the video scope could get to the section causing the issue.”

Review by
10/07/2016

No review comments provided

Review by
10/06/2016

No review comments provided

Review by
10/06/2016

No review comments provided

Review by
10/06/2016

“Your bid process was very good. I had a meeting with one of your people and went over the plans; within a week I received the proposal. Very professional and the price was fare.”

Review by
10/05/2016

“Excellent  job, excellent service excellent professionalism Great phone service in setting appointment and follow through.”

Review by
10/04/2016

No review comments provided

Review by
10/04/2016

“Texas  quality plumbing was excellent. I plan to call them again.”

Review by
10/04/2016

“The guys we're very nice and polite.”

Review by
10/03/2016

No review comments provided

Review by
10/03/2016

No review comments provided

Review by
10/03/2016

No review comments provided

Review by
10/01/2016

“Great customer service.”

Review by
09/30/2016

“Courteous representatives. I will most definitely keep you in my records for service.”

Review by
09/30/2016

No review comments provided

Review by
09/30/2016

No review comments provided

Review by
09/30/2016

“Overcharged, did not drain the tank so I had to carry a heavy tank full of water. Made erroneous claims. Just bad all around.”

Review by
09/30/2016

“TQP replaced the original (1982) galvanized piping with PEX plastic piping (216). When the job was ‘completed’, about 1/2 of the PEX pipes in the attic were bare!! Very disappointed they would consider that completed. However, they did come back and insulated the bare pipes as needed. They were able to reroute the hot water supply line to the kitchen / dishwasher to drastically reduce the run time to get hot water to the kitchen sink which my wife and I really appreciated. I was also disappointed with the initial placement of the main frost-proof exterior faucet; it was about 3 feet lower than the builder's original placement and I would have almost had to get on my knees to hook up a hose!! Their remedy was to add another faucet at about 4' off the ground.”

Review by
09/28/2016

No review comments provided

Review by
09/27/2016

No review comments provided

Review by
09/27/2016

No review comments provided

Review by
09/27/2016

No review comments provided

Review by
09/27/2016

No review comments provided

Review by
09/27/2016

“Reasonable pricing and good work. Not trying to scam like at least two other plumbers did before going to TQP.”

Review by
09/27/2016

“Happy with the work and the price.”

Review by
09/26/2016

“Great Company and employees, will keep doing business with Texas Quality Plumbing.”

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

“Best  plumbing service I’ve ever had.”

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/26/2016

No review comments provided

Review by
09/25/2016

“They  did a great job. The employees were very respectful and conscientious. The price was very fair and they were punctual.”

Review by
09/25/2016

“My toilet flange was left broken.”

Review by
09/25/2016

“They  were great. Friendly, capable, and they finished the job quickly.”

Review by
09/25/2016

“A  slow draining tub became a much bigger job to replace 6 year old pipe. The crew had to dig a six foot hole under the house which was nerve racking, especially since we had to live with the open hole overnight. But everything was installed and put back together and works great! They also changed the valves in two toilets to decrease water usage, but these did not work so well. We had to repeatedly do a double flush. We have since upgraded to newer toilets. We had two different crews and both were on time, polite and knowledgeable.”

Review by
09/24/2016

“They were honest, professional and found my problem and fixed it at minimum cost.”

Review by
09/24/2016

“I have recommended Texas Quality Plumbing to many and a friends have already used them.”

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

“They were supposed to have sent me a TV tape of my pipes. I called about 3 times and got nothing but a tape of the lines that they TV.”

Review by
01/04/2016

“I think that's who I used, I didn't have any problems with it, master bath sinks were clogged up. They were able to come out the day of, I would grade them an A, they were fine.”

Review by
01/04/2016

“It was quick and efficient and it was very good customer service as well. They were very nice and patient with they were doing with us. It was a lot of plumbing. I would grade them an A, no complaints.”

Review by
01/04/2016

“They are professional, they gave me advice on what I should do in the future and set up a potential contract for service on my air conditioner. They did ac and water leak. I would grade them an A, no complaints.”

Review by
01/04/2016

“They were fast and effective. I actually called two or three companies and they were the first one to get to my house. The house drain was clogged so they cleaned it out and unclogged it with a snake. I would grade them an A.”

Review by
01/04/2016

“They were nice and professional and knew what they were doing, I just searched and found something that was relatively close. They snaked the main line I guess and installed new piping under the sink. I would grade them an A.”

Review by
01/04/2016

“They were fine, they were on time and they did a good job. They dug under the house to fix the plumbing problem. I don't know that there was, I just looked in the book and they were highly recommended, I would grade them an A, they were good.”

Review by
01/04/2016

“They did a great job, it was prompt and they did a good job. They were professional and clean and they put in the main line in my backyard. I chose them because of their professionalism. I would grade them an A, no complaints.”

Review by
01/04/2016

“It was fine, they were prompt. I would grade them an A, they unclogged a drain.”

Review by
01/04/2016

“They were responsive, quick and very professional. It was really to clear up a clog. I would grade them an A.”

Review by
01/04/2016

“Overall it was a positive experience.”

Review by
01/04/2016

“They did a great job, they were on time, honest and I feel like in general their prices were good. Overall it was a good service. And when they came and did the pricing they were pretty straightforward with it. And they did a good quick job and took care of it. We had a drain that was clogged from the attic and they had to put a snake drain down to remove the clog, probably some debris. I would grade them an A.”

Review by
01/04/2016

“I just used them the one time. It was fine, it a problem and they came out and fixed it and we were satisfied with they did. I'm not sure exactly because we had a lot of plumbing issues. It was in July, there was a lot going on then and a lot going on now. I would grade them an A.”

Review by
07/17/2015

“I absolutely had a positive experience with them. They were professional, on time, got the job done, and they were fair on their price. They fixed my bathtub. It took about two hours. I chose them due to great ratings online. I would give them an A, A is fine, they were good.”

Review by
07/17/2015

“They did do some plumbing work for me. I had a positive experience, and the work was good. The work that they did was OK, and the other thing they had to do was my insurance. They did a good job of cleaning up, and they showed up on time. It was a leak in a commode line. They get an A grade from me.”

Review by
07/17/2015

“They sound familiar. I had a very positive experience, very expensive too, but very positive. The crew was knowledgeable, they knew what they were talking about, they fixed the problem right on time, that's the good part about. They were working on a water heat. It was just perfect, perfect, no problem whatsoever.”

Review by
07/17/2015

“I had a positive experience, they have to order a part, but it's not their fault. It's pretty seamless, they're nice guys. They worked on my shower, not my shower head, the handles to my shower came off. I would give them a B, probably because they had an issue trying to get the handle on, but it wasn't a big deal, had to come back the next day. I would probably recommend them.”

Review by
07/17/2015

“I did have a positive experience with them. They were quick, and they were reliable. They replaced my water heater. It took about two to three hours. They were pretty honest. When I was making phone calls and I was asking about the warranty, they were pretty upfront about the warranty policy, and that's how I decided on them. It was excellent.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: