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“I don't have the records in front of me so I can't recall names, but they were polite and helpful.”

“He was on time and polite.”

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“They left the location of the work in a good condition. That exceeded my expectations.”

“The technician who did the job.”

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“They did their work to the best of their ability and in a well manner. They were kind, considerate, and we appreciated them.”

“They did good in general service.”

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“They were great, did great work, and were prompt.”

“Both of the technicians were very nice.”

“Texas Quality Plumbing fell short of my expectations with the bidding process. They told me a different bid over the phone. The job scope was the same, but the amount they charged me was 100% more.”

“I would like to recognize Daniel for his exceptional service. He was very nice and very thorough.”

“They definitely met all of my expectations.”

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“Texas Quality Plumbing met or exceeded my expectations in regards to the timeliness of completion without any problems.”

“Texas Quality Plumbing exceeded my expectations with communication, honesty, efficiency, and professionalism. They also got the job done very timely.”

“I would like to recognize Gilbert Rosalex.”

“They were all very nice and professional.”

“I have not gotten a response from the people I have been talking with.”

“Texas Quality Plumbing did a great job.”

“The gentleman big guy”

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“Bepe was great.”

“The guys that came out there were very nice and friendly—and easy to work with.”

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“Texas Quality Plumbing exceeded my expectations with their communication with us. They have always sent a picture of who they were sending. That person would always communicate with us when they were going to be there and what type of work they were going to do. And, they have also been so great about their estimates. Even if it takes them longer or it might be harder, they always stick to their estimate price, which has been awesome.”

“I would like to recognize the man that came to mend the problem, as well as the young lady that answers the phones and takes the inquiries at Texas Quality Plumbing. She is very good. In fact, everybody I spoke to at the company was very good.”

“They met my expectations with their work.”

“I would like to recognize the lead technician for his exceptional service. He was thorough and did a great job. The other technician was very vague about my quote on my hot water heater. It was as though he did not want to do the work.”

“They did a fine job on the water pipeline process.”

“It was overpriced.”

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“The guy that came out did a pretty good job. He was straight to the point and he got it done.”

“I would like to recognize everyone at Texas Quality Plumbing for their exceptional service.”

“I have used them twice and both of the plumbers that came out were good.”

“Texas Quality Plumbing completed the job.”

“I was feel they exceeded my expectations by being on time, clear explanation of the process and did exactly what they said they would do with no surprises.”

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“They were expensive.”

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“There are not dependable. They have to come back to fix small stuff and their scheduling is a nightmare. We have used them on a dozen jobs and it is always frustrating”

“The company met my expectations in that everything was fine.”

“The technician exceeded in customer service because he went out of his way to be polite. The technicians met my expectations in their overall work.”

“The quality of work.”

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“They met all my expectations.”

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“Texas Quality Plumbing met and exceeded my expectations with the timing. They did the work really fast.”

“I would like to recognize Mike! He is my guy and the only ever one I work with, I request him every time. He is very polite and appreciative that he is my man. I use him because he knows the house and I don't want to have to triple explain something to someone I don't know. I am willing to wait for him if I have to.”

“Everything Texas Quality Plumbing did was fine; everything was great. They were nice guys that did a good job. The price, again, I thought was a little bit high—but I had some other people look at it, and that's just the price to get the plumbing done. They replaced the line that goes from the city meter to house that had broken. They replaced a line that comes from the water heater—two different things. I would grade them an A.”

“I liked quality of service, pricing—the whole thing. I've used them a few times, not one time. They did plumbing work, we had a gas line broke one time, and they changed the water circulation pump. They've done work three or four times. I've never used them for drainage. I would grade Texas Quality Plumbing an A+.”

“They came out quickly. They were friendly, and they did a good job. They did a number of things for us including: waterlines in the yard, hot water heaters, and leaky pipes. Overall, I would give Texas Quality Plumbing an A-.”

“Texas Quality Plumbing had a pretty good price for the most part. They did a commercial new construction project. Overall, I would give them an A.”

“They were good and fair. They looked for a leak. It was the first time I used them. I would grade them an A.”

“Well, I've used them before in the past, and they've done an OK job. They've replaced a garbage disposal for us that was about a year old—maybe a few months over a year. They came out, and instead of fixing it, said that we had to buy a whole new system. It was a little frustrating, and I guess that maybe we just had a year warranty or whatever. I want to say it was maybe 6 months ago, and we've been using the garbage disposal just fine. I just felt like they didn't really investigate, or look at it or really see if they could fix it. I'd used them in the past, too. The first time we asked them to reseal some toilets. The wax seal needed to be replaced. They did a great job; they communicated the price, everything was awesome, and they were professional. We had them back out to fix a couple other toilets. A few months after that I explained to them what type of toilets we had, so they could hopefully order the correct parts. I wanted the exact same parts; they were Kohler toilets, and I wanted them to replace the parts, so that they would be the same—sound the same, work the same. They said they'd be there and fix it. They came, and they replaced everything; now the toilets they replaced the inner workings for, when you flush them, it sounds like an airplane is taking off. They're so loud; it's awful. They are the worst, so I'm not going to send them money until they stop out here and order us original parts. They've messed up a few times for us.”

“They were fantastic. They were courteous and professional. They were extremely clean. They taped everything off. They had to trench my subfloor to put in a gas line. They taped everything off. They cleaned up after themselves. They gave me pictures, before, during, and after the project. So, I had that for my records. They sent a thank you card, with a coupon code afterward for our next service. We actually have been back again, and they changed out some valves on one of our faucets for when we're redoing our laundry room. That's who we go with for now, and we recommend them to other people. They were really professional. Overall, I would give Texas Quality Plumbing an A+; they're one of the few contractors that I worked with that I would actually give that grading too.”

“They were dependable, timely, and they were able to come out and assess the problem to tell me the problem from the beginning. You know some companies give you a price, and then at the end they want to add something. But they didn't—the price they gave me is what they ended up being. The gas company had picked our gas meter up, and so we had to get several inspections—and they had to do repiping for the gas, and get an inspection. It passed inspections. I would grade them an A+.”

“They were efficient. They quoted me a price, and that was exactly what it was. And I haven't had a problem since. It was a leaky sink, and they did fix a couple of other things here that I did pay extra for. I wasn't going to have it done, but they pointed it out to me, and I saw that it was rotted, and did get the other things fixed. I'd give them an A+. They answered my call and didn't put me on hold. They cleaned up afterward. I've already recommended them several times.”

“I had a really simple issue that I thought was more complicated, and they just really took time with me. They fixed it relatively quickly, and I liked that they explained what the issue was. They gave some advice on how to prevent that plumbing issue from happening again. Overall, I'd give them an A.”

“Texas Quality Plumbing did a bit of work for me. They were professional, and they did their work as requested. Their prices were good. No complaints. I'd give them an A. They were on time. They took care of the stuff they put on their shoes, so they wouldn't track any mud in. They did good work.”

“They were really good, and we work with them all the time. Quality plumbing assistance. They're just fabulous people. I can't say enough good things about them. I would grade them as an A+. They're nice. They're easy to work with. We're a thrift shop, so they've done a lot for us.”

“I always have a positive experience with them. They are just friendly, they are on time, they are affordable; they check all the boxes. They are very good, and I would recommend them highly. Last time a pipe broke in the wall. I had them for years. They installed the pipes under the house. I've had them back for many things. I would grade them an A.”

“They just did good work, and communicated. The fixed a minor leak. I would grade them an A+.”

“They checked my sink and everything; I didn't need anything. I would grade them an A.”

“They were on time, and they were neat. They just did general plumbing. I'd give them an A+. I would totally recommend them.”

“I know they did a lot of houses with us. I think they were fixing a leak; it was mostly leaking. I'd give them an A.”

“I’ve used them several times before that. They were investigating a leak, a kitchen leak. I would grade them an A+.”

“It was great. I liked that they were great. No complaints, and I would recommend them.”

“It was good. I had no complaints in their work.”

“They're good.”

“They were prompt, well qualified, and did a good job. I had a toilet in a rental house that was leaking. I'd give them an A+.”

“They were friendly, prompt, with fair prices, honesty. They fixed the toilet. They fixed a sink. Everything was super; no complaints. I'd highly recommend. I'd give them an A+, across the board.”

“I liked that they came when they said they would. They were reasonable, and they got the job done. I don't remember, but the time before that, I had a leak which was in the guest bedroom/bathroom.”

“They do their job well, but I thought they were a little pricey. They were doing general plumbing. I thought they were a little pricey, but I would grade them an A.”

“It was cool. Everything's cool. I liked that they were highly professional. They put in a new water heater for me. I would grade the overall experience with an A+.”

“I liked that they were very professional, and they knew what they were doing. They did general plumbing for me. I would grade the overall experience with an A+.”

“We will definitely use Texas Quality Plumbing again. We were actually remodeling our bathroom, so one time they installed new sinks for us, and another time we renovated the shower, and they did the plumbing for that. I'd grade them an A+.”

“Pretty much everything was good; they were nice and informative. I liked them a lot. They ended up not fixing the work; the problem had to do with a toilet. I would recommend them to someone else. I would grade them an A.”

“I had a fine experience. I no longer live there. They showed up early. I had a faucet that was not unlocking, so I couldn't turn the water off. I would grade them an A. I would recommend Texas Quality Plumbing.”

“They do the pink backpacks with goodies in it, and if I recall, we were very pleased. That was months and months ago. I think it was some general plumbing; I don't recall it being major. I would recommend them.”

“Texas Quality Plumbing did a good job. They did OK. They didn't clean up after themselves after they were done though. I had a pipe spring a pinhole leak in my attic, and they replaced the pipe. I'd give them a B.”

“They didn't do too much. They were trying to fix a toilet that wasn't running properly. I would grade them a B. The expertise—that's why I didn't call them back; they said I needed all this stuff, but I ended up fixing it anyway.”

“They did two jobs for me: one at my house, and one at friend's house. The job for me I thought was ridiculous and badly done. The job at my friend's house, I think was fine. They were uninstalling a reverse osmosis system. The experience was poor. Their customer service was worse. Their cleanliness was OK. It wasn't clear that they knew what they were doing. I wouldn't recommend them.”

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“After Texas Quality Plumbing (TQP) unsuccessfully attempted to run their video scope through my drainage pipes to identify a drain back up, their plumber said they would come back and run the scope through a toilet. He required me to pay $3240 and told me that the $3240 would also fully cover the next visit as well as a copy of the video (which I never received). I reluctantly paid the full $3240 and then I had to follow up twice with TQP to try to get a plumber to come back out. I requested a master plumber for the next visit b/c years prior when another plumber (another company) removed and reinstalled that toilet it resulted in a leaking seal. My request was denied b/c they said a toilet removal/install could be easily handled by any of their plumbers who all had the same training. I finally spoke to a manager who also denied a master plumber for the job so I asked him IF their removal/install to run the video scope resulted in the toilet leaking, would they later fix that problem at no charge. The manager answered that there would not be a problem b/c the problem was with a plumber from another company; however, he would not commit to fixing any potential problems resulting from their work. The manager suggested that they could try to run the video from the attic but I would have to pay another $1000 (on top of $3240 I paid in good faith for nothing) but he could not guarantee the video scope could get to the section causing the issue.”

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“Your bid process was very good. I had a meeting with one of your people and went over the plans; within a week I received the proposal. Very professional and the price was fare.”