Nick's Plumbing & Sewer Service, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Nick's Plumbing & Sewer Service, Inc. has received 4.7 out of 5 stars based on 284 customer surveys.
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6th year as a Best Pick Call
"Since 1979, we've prided ourselves on providing prompt, courteous, and professional service for our customers' homes and businesses. Our staff of experienced plumbers are continually trained in the latest technologies in order to complete your project on time and on budget. Call us for all of your plumbing needs."

Richard Saad | Owner
Company Information
Services Offered
Nick's is a full-service plumbing provider specializing in service, remodeling, and leak detection. The company repairs and replaces fixtures and remodels baths and kitchens. Nick's offers camera inspections for drains and troubleshooting for drains, sewer and gas lines, and under- and above-slab leaks.
Warranty
The company provides various warranties, depending on the type and scope of the project.
Company History
The private, family-owned, Houston-based company was founded in 1979.
Distinctions
The company is an authorized dealer and installer of products by several major plumbing fixture manufacturers, including KOHLER and Noritz.
Employee Information
Technicians wear uniforms and drive fully stocked vehicles, allowing them to complete many repairs on the spot. Nick's service, remodeling, and leak detection divisions have dedicated personnel who specialize in each kind of work.
Licenses
M-38548
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Bellaire, Houston, Conroe, Cypress, Spring, Tomball

Compiled Score:

Nick's Plumbing & Sewer Service, Inc. has received 4.7 out of 5 stars based on 284 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/26/2017

“They charged $265.00 to run a camera through the line, it went about less than10 feet in and they said, ‘your lines are collapsed you have to get rid of everything we can't even get our camera in there.’ And we just rotor rooter 75 feet of line, so we don't know any idea of why they had a problem getting a camera in. So, we felt like their recommendation was completely over the top and we thought the $265 for camera that we weren't even able to get any idea from was ridiculous. I would grade them a D. The quality they said they weren't able to do anything and they made it clear that it was a free call. But once they got out there they said that the only thing they could do to see what was wrong was with the camera which was $265, and they could have told us that before they came out there, which they did not.”

Review by
06/26/2017

“It wasn't positive. Probably more negative. They were there for like two hours and charged a ton of money for something that seemed like a pretty simple problem. They were trying to figure out why a toilet clogged. It turns out someone had flushed a credit card down there and it was blocking it. It took them probably 3 hours to figure that out. It was just a lot of money for 3 hours’ worth of work. I'd give them a C. It's hard to judge the quality of work and expertise. It was a unique problem, so it's hard to judge their expertise on it because that doesn't happen every day. I'd give them a B.”

Review by
06/26/2017

“Nick’s Plumbing was prompt. They came when they said they would, and they had everything done within the time frame that they said they would probably have it done. I had them work on one of my toilets. It needed parts replaced because it wasn't flushing right. I'd give them an A+.”

Review by
06/26/2017

“It was a good experience. I can't really tell because I wasn't at the house whenever they came out here to work. But we didn't have any problem with it. They came to clean out the gas pipe. I would grade them an A. I don't have any complaints about anything.”

Review by
06/26/2017

“It was plumbing. They fixed my toilet. It was positive, very positive. He did a great job. He's a very professional guy. I'm really happy with what he's done for his company. I'd give them the top-of-the-line rating, an A+. I'm very satisfied.”

Review by
06/26/2017

“I didn't interact much with them; it was my husband. They did the work and everything worked. I know there was something wrong with the toilet, and they replaced the valves. I had no complaints and I'd recommend them.”

Review by
06/26/2017

“They were lovely. They're very good at going over the pricing structure and letting me know before they perform the work. They repaired a broken pipe. I'd give the overall experience an A+.”

Review by
06/26/2017

“They did a good job, he was very friendly and considerate. It was a clogging where our washer is, it was overflowing but the pipe was clogged. I would grade them an A+. It was great.”

Review by
06/26/2017

“They were able to do the whole thing perfectly. My shower had a leak in the pan. So, they were able to clear the leak and then they rebuilt the shower. I'd give them an A grade.”

Review by
06/26/2017

“I like the technician that did the work, he kept on getting back to me because he had to order parts. And he always called me when he was on his way. I would grade them an A.”

Review by
06/26/2017

“I just use them when I need them and they're reliable. I'd give them an A. I would definitely recommend them.”

Review by
06/26/2017

“The work was thorough. They were thorough with the plumbing details. I would grade them an A.”

Review by
06/26/2017

“Nick’s Plumbing did a good job. I had no complaints, and I'd highly recommend them.”

Review by
06/26/2017

“They're too expensive. They rebuilt a shower stall. I'd give them an A.”

Review by
06/26/2017

“I had no complaints, and I would highly recommend them.”

Review by
06/26/2017

“It was a positive experience, no complaints.”

Review by
06/24/2017

“They did do some plumbing work. It was not good or bad. Their prices were pretty high but they were prompt. They just did plumbing. I would grade them a B.”

Review by
06/24/2017

“They've always fixed the problem, but they're very, very expensive. Just plumbing. I'd say an A. They did good work. I'd recommend them.”

Review by
06/24/2017

“They were very helpful, they did a great job. It was for the bath, there was some piping because it was corroded and old, they picked a section in the wall and put a whole new shower head in. I would grade them an A.”

Review by
08/10/2016

“They've been out a couple times. I can't remember what the work was, I've had a couple of jobs done by them. They're great, but I can't remember which job it was. They've done plumbing work for me. I give them an A+.”

Review by
08/10/2016

“They reviewed the water heater and repaired the pilot light and gas assembly for that. They’re an A+ company. I'm very likely to recommend them.”

Review by
08/10/2016

“They  were great. They did a little of plumbing and drain work. I'd give them an A+.”

Review by
08/10/2016

“The  plumber was very good. I should say also the office staff was very good in getting me a quick schedule. I'd give them an A+. Their customer service, cleanliness, and expertise were very good. I'm very highly likely to recommend them, I've used them several times.”

Review by
08/10/2016

“I've had them back for a different reason because I thought their service was really good. They've done plumbing. It was a faucet repair and then I got a new hot water heater. Everything was done professionally, timely, and good service. I'd give them an A rating. Everything was great, I have no complaints.”

Review by
08/03/2016

“They've  done lots of work. They do all of my work for my rental properties. They've done plumbing, replaced sewer lines, made the connection from the house to the sewer, replaced toilets—they've done extensive work. I like that they're on time. They make appointments. They do quality work; I never have to call them back for problems. I give them an A+.”

Review by
08/03/2016

“We had a water system installed. We're very happy. There was a problem with the installation, because they sub-contracted initially. When they came back and did it, the owner came, and he did things the right way. They want to make thing so right, so we're happy. I'd give them an A-. They made the problem completely right when they came back to fix it.”

Review by
08/03/2016

“They did good work. They re-routed my line that's re-rounded around the main line. They were professional and everything—they did good work. I'd give them a B, because no one is perfect. Their quality of work was good, no problems. I'd recommend them, they did pretty good work.”

Review by
08/03/2016

“My experience with them was absolutely positive. They've done a lot of work for me. They've done stuff at my personal house, my parents' house, a couple of my neighbors' houses, and a couple of my clients' houses. They've done everything from brand new installs, repair, cleanup, and unblocking drains. They show up when they say they're going to show up, and their technicians are always very knowledgeable. They always have the tools and stuff they need to do the job. They leave the area better than when they got there—everything is cleaned up and working well. My favorite thing about Nick's Pluming, if something does go wrong with what they did, they are very quick to take care of it. I'd give them an A. I recommend them all the time.”

Review by
08/03/2016

“I had them out twice in the last couple years, I'm assuming this is about the water heater. The guy and the workers were good. The work was done very, very well. The only thing that happened, there was an accident when he was removing the hot water heater from the attic. There was a pan of water that spilled and it totally messed up our kitchen ceiling. We had to have it completely repainted. We didn't contact the company. He knew about it before he left, but we didn't make a big deal about it. Even with the issue of the ceiling being ruined in that section, I'm still going to give him an A. He did a good job really quickly, and we're pleased with that part of it. I mean it was an accident. I have already recommended them, and we'd use them again.”

Review by
08/03/2016

“I didn't have a bad experience with them. There's been so much stuff going on, but it's always been good. I know it sounds crazy but I've been doing stuff at our house, our rent house, and my mother's house. They're reasonable in their price, pretty quick to respond, and knowledgeable. A while ago at our house, they did our water heater. They're one of the few companies that really explains what they're talking about when it comes to tankless water heaters. It's hard to grade them, because it all kind of goes together. At one point, somebody did something with our tankless heater that wasn't working so then we had to have somebody come back out. And I don't' know if I had Nick's the first time which would make me give them a lower grade, but maybe it was another company that came out. So I can't—I don't know. But I'll give them an A.”

Review by
08/03/2016

“It's been awhile since I've had anything done. I did and I didn't have a positive experience with them. It was possibly more neutral, I wouldn't give them a really good evaluation. They did plumbing work for me. I asked them about replacing some plumbing for me and what they told me was it was very expensive and they ended up doing just under the house. But they put PVC in and I could see once everything was out, it was copper. They had taken out copper and replaced it with PVC, telling me that the copper had been put in too long ago and that it was too small. Well I looked at the PVC and it didn't look like it was very much bigger. So I was a little bit aggravated, then I had some trouble with the banging of the pipes where they hadn't strapped stuff. So I wouldn't give them a real good rating. But previous to that they had done some good work for me. So I don't know if their work people have changed or if management has changed or what. I would give them a C. Since it was under the house, I couldn't see the quality of work. Previously, maybe a couple of years before, they did very good work. So I don't know what the change was. Most of the time their customer service was very good, sometimes not. Their cleanliness was fine. They didn't leave anything behind that I know of. If they did, they left it under the house. In the past, the people who came out really knew what they were doing and gave me a lot of feedback so I could make decisions. But I haven't called them back for some work because I didn't feel really comfortable with them.”

Review by
08/03/2016

“They did an okay job. I paid a good amount of money to have my place, my plumbing basically be done on all my old pipes, so they re-did that. But they poke holes all over your house and they don't--if I'm in business and involved like I am in business, I would take care of that as part of just coming out to somebody just making sure it's done properly. But when they leave I've got holes all over my house that I have to go to pay someone else to do or do it myself, which I did it myself. But my point is I don't agree with that practice. Specifically for how much money I was paying. It was like a total of thirteen grand to have my bricks on degree balanced. That too, they're kind of on the high end. I had some plumbing done last year, I had like a pipe replaced and I didn't use, I used another company and I just thought they did a better job. I would maybe give them a C. The last time I did use them to look at that problem I had last year, the guy said he was going to be there a certain time and he didn't get there until after 5. I had to take time off of work to greet these guys. Then I had to pay these guys five hundred bucks to basically do nothing. They were poking holes through my walls, there was dust on almost--and actually one of the guys up in my attic stepped through my ceiling on the sheetrock and they didn't fix that either.”

Review by
08/03/2016

“I haven't really had plumbing work done in quite some time. I really haven't had any plumbing work done since December. I haven't had any problems, so I guess it was a good experience. I think they de-scaled my tank of hot water heater. It was so long ago, I honestly can't remember. I'm sure they did a great job. It's tough to grade them right now. I really don't remember anything about it. I don't have any complaints. I could say that it was exceptional work across the board, since I haven't had any issues.”

Review by
08/03/2016

“They're  awesome. I love my plumber, and I definitely trust them. They're the only people I call. They always send out the same technician, so he knows the house and the pipes. They are accommodating with the schedule. Everybody they've sent here is super friendly. The rates are competitive. I can tell you that I've never had a bad experience, so I would say A+ all the way. I'd recommend them to a bunch of people.”

Review by
08/03/2016

“I think they replaced a hot water heater. They were on time, gave me a quote that I could verify, and a reasonable price. I'd give them an A.”

Review by
08/03/2016

“The experience was very positive, it was great. It was excellent, across the board. I have no complaints. It was plumbing and drain work.”

Review by
08/03/2016

“They just fixed a plumbing leak, but was so long ago. They just came in and did the work. It was kind of expensive. I'd give them an A.”

Review by
08/03/2016

“They  did general plumbing, they had to replace some things in my sink. They were on time and efficient. I'd give them an A+.”

Review by
08/03/2016

“They replaced the water main from the meter to our house. They were prompt, very fair on pricing, and fixed any defective work. I'd give them an A-.”

Review by
08/03/2016

“They did work for me, but not any time recently. They replaced the water heater. They stuck to their appointment time. They worked cleanly and efficiently, and they charged exactly what they said they would. I'd give them an A+.”

Review by
08/03/2016

“My  experience with them was very positive. They did plumbing work. I liked everything about them. They're punctual, they do a great job, and they were clean. They knew what they were doing. I'd give them an A+ on everything.”

Review by
08/03/2016

“They did work repairing a leak. I've used them quite a bit. I'm an interior designer, and I give them a lot of work to do for my clients. My experience was good; I'd give them an A+ rating.”

Review by
08/03/2016

“They fixed a water leak between the water meter and my house. They were friendly and up front. They were very prompt and very personable. I had no problems with them. They get an A- from me.”

Review by
08/03/2016

“I can't remember what they did, because this was several months ago. We've always done business with them, and when we get more plumbing work to do, that's who we'll call. I'd give them an A.”

Review by
08/03/2016

“It was plumbing work. They were on time, they do good work, they don't make a mess, and they fixed the problem the first time. I'd give them an A+ rating. It's very likely that I'll recommend them.”

Review by
06/26/2015

“Everybody was courteous and did a good job. They were doing some plumbing. They unclogged a pipe and put something outside. I chose them because they were recommended. I would give them an A.”

Review by
06/26/2015

“Everything was cool. They showed up on time and did what they were supposed to do. They replaced a pipe on the outside of the house. The job took about six hours, which was in line with how long they said it would take. I'd give them an A.”

Review by
06/26/2015

“It just sounded a little expensive. We called the company because we know Josh. Their customer service was good. The t-trap under one of the sinks was leaking; they fixed that and everything's working fine now. It was excellent service but, you know, the price will probably cause me not to call them back. Let me put it that way. I'd give them an A, but with the caveat that it was too expensive for me.”

Review by
06/26/2015

“Well there was one person in particular, which I forget his name now unfortunately, that was helpful. It was a really hard plumbing project or not, I don't know. Just no plumber wanted to work on it. It was a very strange situation. But they finally did get it fixed. They charged me an arm and a leg for it. I'll say that much. I mean it was an incredibly expensive job, and I don't think it should have been that much but it got done finally. It was a valve that needed to be replaced in my daughter's shower. It was making noise and so, I don't know why nobody wanted to do it. It's pretty obvious what the problem was but everybody kept, nobody wanted to do it. So finally somebody said, that's what the problem is, and I said, are you going to fix it? And he said no. And I had to like beg him to fix it. Then at the end it was $900. So I mean I talked to a plumber friend and they said that that should have been like a $300 job. At the moment I was just so desperate to get it fixed that I paid it. A B sounds right to me. I mean it wouldn't be my first choice to recommend them because it was so expensive but if they're desperate like I was then I mean at least they fixed it eventually.”

Review by
06/26/2015

“They did what they said they were going to do, they were clean, and they honored the price quote. They fixed a problem that had been ongoing for years. We had had multiple plumbers out previously, and none of them really solved the problem. The pilot light on the water heater went out all the time, and they replaced parts over and over. It was one of those issues where they kept doing what the manufacturer said because it was under warranty, and the manufacturer didn't really want to do what was needed. When it ran out of warranty, Nick’s Plumbing said, ‘Now that we can actually do what needs to be done, this will fix the problem.’ We haven't had one day's problem since then. I'd give them an A.”

Review by
06/26/2015

“I liked Nick’s Plumbing very much; I've used them a few different times. The plumber that came in March was excellent and did a great job—he was wonderful. I had a clogged kitchen and bathtub drain. No complaints. I’d give them an A—the best grade. It was good.”

Review by
06/26/2015

“They came out right away and I felt like they were honest and fair. They put in a new tankless hot water heater for us. They did the job in a couple of hours, I think. We had them do some other work for us in the past and liked them. I would say they're an A.”

Review by
06/26/2015

“Nick’s Plumbing is good. They know what they're doing, and they're nice and polite. Everything is OK with them. I'm thinking about calling them again. They fixed my bathtub and did stuff out front. I've had a lot of people out here, and they didn't know what they were doing, but my experience with Nick’s Plumbing has been very good. I'd give them an A.”

Review by
06/26/2015

“I've called Nick’s Plumbing several times. Most recently, we had a leak. They're responsive and nice, and they do good work. They changed out one of my faucets. I had a leak where the water main was coming into my house that they fixed. They cleaned up after the job was done, and they put their little booties on before they came in. I would give them an A—they were great.”

Review by
06/26/2015

“I recommended them to my neighbor. They showed up as promised, and as best I could tell, they seemed to be straight shooters. So, those were two good things. I had a water leak because roots had ruptured the outside line. I don't exactly remember how long it took them, but they did it promptly. I guess I'm in the A camp for them.”

Review by
06/25/2015

“We thought Nick’s Plumbing did a good job. I like them, I like their work, and we haven’t had any problems with what they did. They dug under the house about 15 feet, and then we had to have the plumbing replaced all the way to the main line about a month later. We chose them because they're on our insurance plan. I'd give them an A+.”

Review by
06/25/2015

“I wasn't there when they did the work, but the work was done correctly I assume; I didn't hear any complaints. They did a water softener. I'd give them an A, but not based on pricing. Pricewise they're a little bit expensive, but quality wise, I'd do an A.”

Review by
06/25/2015

“The price was a little higher than I expected and they didn't really patch it the way I thought they would and after these heavy rains it's sinking in. It's sinking a lot on the outside. As far as their cleanup, it was negative. The price was negative. It was way, way high for what they did. I've had a couple of other couples say, 'Oh they charged you way too much,' and were doing the same thing. They installed a new shore line from the outside of my house by 25 feet in. We have used them before and they seemed to be reasonable in price, but when they came out on this one it really took us out a little bit. I'd probably give them a C overall.”

Review by
06/25/2015

“I've used Nick’s Plumbing on several occasions, and I’ve always been very satisfied with their services. They come promptly, they turn up when they say they will, and they don't make a mess. I haven’t had a problem that they were unable to solve. The last thing they did was fix the mechanism in my toilet; it had broken and wouldn't flush. They also replaced a faucet for me in my kitchen, and I had a problem with the drainage from one of my tubs that they fixed for me. I think I'd give them an A.”

Review by
06/25/2015

“We've used Nick's Plumbing in the past, but it's been about six months since our last service. We've been very happy with them. They're the only ones we go through. They show up when they say they're going to show up, they are very professional and, and seem reasonably priced for a plumber. They’ve come out for stopped drains and we had to have a toilet removed when we put some new flooring in. Anytime we had anything from a leaky faucet to a busted pipe, we would call them. I would say A.”

Review by
06/25/2015

“I used them for the garbage disposal in the sink. With regard to calling them and getting somebody there, they were very responsive. I chose them because they were just down the road. I had no complaints.”

Review by
06/25/2015

“The plumber was very friendly and knowledgeable. He stayed really late—until nine or ten o'clock at night—to make sure he got the job done. They replaced some gas lines. I’ll give them an A for sure.”

Review by
06/25/2015

“Nick’s Plumbing was professional, on time, and reasonably priced. They've done multiple things for me; they installed a tankless water heater and did some minor plumbing repairs. I'd give them an A.”

Review by
06/25/2015

“They were on time. They flushed out my water system. I chose them because I've used them in the past. I'd give them an A.”

Review by
06/25/2015

“They showed up when they were supposed to. They did one outdoor pipe repair and then a garbage disposal replacement. I'd give them a B.”

Review by
06/22/2015

“They did a good job, and they were very nice. Nick’s Plumbing gets an A.”

Review by
06/22/2015

“I would give them a B. There isn't anything they could do to improve. They're fine.”

Review by
06/22/2015

“They do work for me all the time, and they always do a good job.”

Review by
06/22/2015

“The technicians did everything in writing. I'd give them an A.”

Review by
06/22/2015

“They were on time and professional, they got the job done, and they cleaned up. They redid our piping in the ceiling; they took out the old cast iron pipes and put new piping in. I'd give them an A.”

Review by
06/22/2015

“I'm very happy with the work they did; it was a well-done job. They did it fast and within the numbers that they had given me initially, so it was a pretty accurate quote. They changed a couple of water heaters that I had. I'd say they’re A+.”

Review by
06/22/2015

“They were excellent. I liked them because the guy was working by himself, and he did an excellent job. I loved how he worked by himself. I can’t believe it—it was so excellent. They did the septic line that they put in outside for draining the water. I would give them the best grade with no complaints. Excellent job. I recommend them.”

Review by
04/28/2015

“I think I’ve used Nick’s Plumbing. I had a pipe that was clogged. They came out and did that. They were very good. I’d give them an A.”

Review by
08/18/2014

“The initial response is pretty quick. They fixed the problem finally. The technician was professional. They did not have a schedule. After they took the water pump out, it was supposed to be fixed as soon as possible. But, they did not have a schedule. We could not expect too much—no company is perfect. I would grade them as an A-.”

Review by
08/14/2014

“It was pretty good. Nicks Plumbing came out and repaired some on the ground plumbing that had busted open. It's been good so far. I would use this company again if needed. The technicians were pretty good, I imagine. I don't know that much about plumbing. As far as I was concerned, it was pretty good. It took them about three days to complete the job. It was basically because of the equipment. When they came out the first time they had the wrong equipment so that took a real long time. They had to bring more equipment from another job. It was just part of this group. I would grade them a B.”

Review by
08/14/2014

“Nick’s did a good job. They were working on the kitchen sink. It was the first time I used them, and the quality of the work was fine. I would rate them an A.”

Review by
08/14/2014

“I think it was my commode that they fixed, and they did a good job. It's been fine since. They deserve an A+.”

Review by
08/14/2014

“They have a well-trained group of technicians, and the guys we’ve had show up know their field well. We had a water heater replaced, and we had some drains cleared. Everything has worked well; I’d use them again. They earned an A.”

Review by
08/14/2014

“Nick’s Plumbing was good, and I would use them again for sure. They replaced some pipes in the attic. They were efficient, and they cleaned up well. They get an A, and I would recommend them to other people.”

Review by
08/13/2014

“The pipe attached to the garbage disposal in the sink was leaking because of a broken washer underneath the sink, and Nick’s repaired it. I would recommend them. The quality of their work was fantastic.”

Review by
08/13/2014

“Nick's Plumbing had to change out some pipes underneath the sink. They weren't installed properly by the builder, and they reconfigured them for me. Everything is holding up well. They get an A+.”

Review by
08/13/2014

“Their work was good but they didn't stay here long enough to make it positive. It still hasn't worked out. They aren't coming back out. I didn't call anybody about the problem. I'd give them a C.”

Review by
08/12/2014

“This was my first time using Nick’s, and they’re good. They unstopped the commode and took care of it real quick. Their customer service was good, and I’d use them again. They get an A+.”

Review by
08/12/2014

“I had a very positive experience with Nick's Plumbing, especially with the person that came here. However, the person who calls you to say the plumber is coming was a little bit on the rude side. Maybe she had a bad day. The technicians were knowledgeable and professional. Everything is doing fine so far. I'd give them an A+.”

Review by
08/11/2014

“They were very nice, and everything about the experience was positive. There was a leak out front, and they checked to see where the water was coming from. They checked the hose in the bathroom, and everything was fine. They found out the leak was not from my side; it was from the city side. I’d use them again. They’re an A+.”

Review by
08/11/2014

“They really didn't do a decent inspection, as far as I'm concerned. I've been a plumber and a pipe fitter for 35 years. I don't think they did a decent inspection. That was about the only problem. I didn't choose them, the insurance I have on my water system, they picked them. The issue is not resolved. I guess it won't be either, because he said — he just has to do what he saw, and he wasn't looking in the right places. I would grade them a C. To get an A, it's too late now, I done cleaned up the stuff myself. Actually showed the rust and everything on it. Just don't worry about it.”

Review by
08/11/2014

“They came in. The problem was in my bathtub, I needed to divert and extend the cartridges, hot water cartridges — hot and cold water because we shower in the bath tub. The drain was no good. What happen — when I first got Home Serve they told me everything was covered — the facets, the cartridges that extend the washers and all that. It turns out it wasn't. So to change the drain — the drain was no good because there was water in there. Then I asked him to — how much — I called Home Serve and they told me they wouldn't pay for the other part. That was really stupid because it's like a half job. I said, Look, Home Serve looked up the records when we talked. He said, Nothing was said. I said, I don't know if the guy even recorded me. So we talked three or four times. He told me everything was covered. Now, you're telling me it's not covered. The guy changed the plan. Look this is going to a half whatever job. How much you going to charge me to change the diverter into the hot water, cold water. He gave me a price. I said OK. Let me call my wife. I call my wife. She said OK, do it. I said, Do it. He said to me, I can't. I go why? Just give me a price, do it. Fix it. He said, My company — I used to be in the business many years ago; I can't do the work no more because I'm totally disabled. The plumbing supply company wasn't around here. It was out in the Oak. That's where they come from. By the time they get all the way down there and come all the way back here — I said, Come back tomorrow and fix it. He said, No then I have to charge you a service call. I said, This is crazy. They fixed the frame but they didn't fix the floor. I let them know about the problem. I told them. I'm so angry because I called other plumbers in and nobody wants to fix it for me. I got to find somebody that will fix it for me. It's not a big job; it's a small job. He got me really upset about it. You call them and you need to call the company. We'll come back out but we got to charge you a service call. So instead of $150, now you're talking over $200 because of the service call. That's what gets me going; that's what gets my goat. When I worked in New York, we never worked like that. You had a contract with us and something was leaking and I had to come back, I'd come back. I don't care how many other service calls I have because my boss would say fix it and fix it right so you don't have to come back again. I would grade them a C-. I'm mad because they didn't fix the job. They did a halfed-ass job. I'm sorry. If I come to your house and you got a contract with these people and I come to you house and I fix the drain I tell you, you owe me $75 because that part is not covered. I say, Well, the company I deal with is like an hour away, you going to tell me you're not going to get it around here because there are plumbing supply companies around here. Because it's old, it's old house. That was it. I said, OK, fine. Get out of here.”

Review by
08/11/2014

“Nick's Plumbing replaced a water heater. It was positive except the only thing they didn't do, they did not replace the shower pin. We've been in this house for ten years and it had ,the pin had corroded. We were a little disappointed that they didn't go as far as replacing the pin. My husband handled the transaction, I believe he communicated that to him later. I don't believe they came out and did anything about it. So I would probably give them a 5 out of ten. I would give them C. When you expected to have the water heater fixed, we thought it was going to be a 100 percent. Leave something that's been there for 10 years, we just didn't feel like that a complete job. We didn't feel like they came back out to remedy that. I would probably go with someone else.”

Review by
08/11/2014

“Their service is always fantastic. The people are very careful and very good. They fixed a plumbing issue for me, and everything is holding up well. I’d give Nick’s an A+.”

Review by
08/11/2014

“What made my experience positive with Nick's Plumbing was that they did the job and had no further problem with it. I would recommend them. They were fine and did a good job. I'd give them a B.”

Review by
08/11/2014

“Nick's Plumbing installed a water heater for me, and they were very good. They cleaned up after themselves when they were finished. I’d say they’re a ten, an A+.”

Review by
08/11/2014

“They replaced a water line in my attic. They didn't charge me anything. I belong to a home association. Everything is holding up. I would grade them an A+”

Review by
08/11/2014

“I thought Nick’s Plumbing did a very good job. It was very quick, very fast, and it corrected the problem. I’d use them again, and I’d give them an A grade.”

Review by
08/08/2014

“They were able to fix the problem, and as far as I know, everything is OK. We haven't had any plumbing problems since. I'd recommend them—they’re an A+.”

Review by
08/08/2014

“I've used them twice. My plumbing had clogged up, and they were able to take care of the situation. Based on my experience, I'd hire them again. I'd give them an A.”

Review by
08/08/2014

“They did good work. They cleaned up and did a good job. Everything is working fine. I would give them an A+ grade.”

Review by
08/08/2014

“I had a positive experience.”

Review by
08/08/2014

“They fixed it, and the price was reasonable. The guy was real good. He did what needed to be done and was very nice. I had a leak above my bathroom up in the attic. I tried to fix it, and I couldn't. I'd give them an A+ grade.”

Review by
08/08/2014

“The elderly gentleman was beautiful. He did everything he was supposed to be done, and then he saved me some money. The other company I was going to use was nothing but a shame. So, I used Nick—in fact, I'm fixing to call them because I did get my gas check. The other company was talking about $6,000 or $7,000 to reroute everything. That gentleman from Nick’s came out here and looked. It took him a couple of days—he had to go through chains, trying to get everything OK. He did and when he came back that seventh day with the right tools, it took him 25 minutes or less to unstop my plumbing. It’s been going on since. That older gentleman would get a positive score from me. I would grade them an A+. The gentleman talked to me and told me what the worst-case scenario would be. Nothing was hidden—he told me up front what it was going to be. I already got two or three estimates from another company, and they talking about $5,000 $6,000, and $7,000—each time, they give you three estimates. I would give him an A+ grade.”

Review by
08/08/2014

“Nick’s Plumbing is very professional, and they do what they're supposed to. They were very good. I kept having backups, and they came and put in a pipe under the house. They worked very, very hard—they had to dig a trench, lay a pipe, and go under the house, and it was a hot day. Everything has held up very well. They cleaned their mess and put everything back in order. My daughter uses them, and she recommended them; I would recommend them too. I would give them an A+ all the way, and I would use them.”

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