Nick's Plumbing & Sewer Service, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 323 Surveys
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Nick's Plumbing & Sewer Service, Inc. has received 5 out of 5 stars (A-rating) based on 323 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Since 1979, we've prided ourselves on providing prompt, courteous, and professional service for our customers' homes and businesses. Our staff of experienced plumbers are continually trained in the latest technologies in order to complete your project on time and on budget. Call us for all of your plumbing needs."

Richard Saad | Owner
Company Information
Services Offered
Nick's is a full-service plumbing provider specializing in service, remodeling, and leak detection. The company repairs and replaces fixtures and remodels baths and kitchens. Nick's offers camera inspections for drains and troubleshooting for drains, sewer and gas lines, and under- and above-slab leaks.
Warranty
The company provides various warranties, depending on the type and scope of the project.
Company History
The private, family-owned, Houston-based company was founded in 1979.
Distinctions
The company is an authorized dealer and installer of products by several major plumbing fixture manufacturers, including KOHLER and Noritz.
Employee Information
Technicians wear uniforms and drive fully stocked vehicles, allowing them to complete many repairs on the spot. Nick's service, remodeling, and leak detection divisions have dedicated personnel who specialize in each kind of work.
Licenses
M-38548
Areas Served
Cypress, Katy, Bellaire, Houston, Conroe, Cypress, Spring, Tomball
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was plumbing. They fixed my toilet. It was positive, very positive. He did a great job. He's a very professional guy. I'm really happy with what he's done for his company. I'd give them the top-of-the-line rating, an A+. I'm very satisfied.”

“They did a good job, he was very friendly and considerate. It was a clogging where our washer is, it was overflowing but the pipe was clogged. I would grade them an A+. It was great.”

“They were able to do the whole thing perfectly. My shower had a leak in the pan. So, they were able to clear the leak and then they rebuilt the shower. I'd give them an A grade.”

“Nick's Plumbing did a good job. I had no complaints, and I'd highly recommend them.”

“I had no complaints, and I would highly recommend them.”

“They were very helpful, they did a great job. It was for the bath, there was some piping because it was corroded and old, they picked a section in the wall and put a whole new shower head in. I would grade them an A.”

“Nick's Plumbing was prompt. They came when they said they would, and they had everything done within the time frame that they said they would probably have it done. I had them work on one of my toilets. It needed parts replaced because it wasn't flushing right. I'd give them an A+.”

“They replaced a leaky water heater, and I would grade them an A.”

“I didn't interact much with them; it was my husband. They did the work and everything worked. I know there was something wrong with the toilet, and they replaced the valves. I had no complaints and I'd recommend them.”

“It was a positive experience, no complaints.”

“The work was thorough. They were thorough with the plumbing details. I would grade them an A.”

“I like the technician that did the work, he kept on getting back to me because he had to order parts. And he always called me when he was on his way. I would grade them an A.”

“I just use them when I need them and they're reliable. I'd give them an A. I would definitely recommend them.”

“The guy that came out was courteous and clean. He cleaned up after himself. He did some maintenance on a hot water heater. I'd give them an A.”

“Nick's Plumbing was on time. They were fixing our water heater. Overall, I'd give them an A. I would recommend them.”

“It was a good experience. I can't really tell because I wasn't at the house whenever they came out here to work. But we didn't have any problem with it. They came to clean out the gas pipe. I would grade them an A. I don't have any complaints about anything.”

“They were available the next day or the day of that I was available to meet them at the house, and they had all the parts and was very professional. I had a gas leak in the water heater. I would grade them an A.”

“They were lovely. They're very good at going over the pricing structure and letting me know before they perform the work. They repaired a broken pipe. I'd give the overall experience an A+.”

“They're awesome. I love my plumber, and I definitely trust them. They're the only people I call. They always send out the same technician, so he knows the house and the pipes. They are accommodating with the schedule. Everybody they've sent here is super friendly. I've never had a bad experience, so I would say Nick's Plumbing gets an A+ all the way. I'd recommend them to a bunch of people.”

“The plumber was very good. The office staff was very good in getting me a quick schedule. I'd give them an A+. Their customer service, cleanliness, and expertise were very good. I'm very highly likely to recommend them, as I've used them several times.”

“My experience was very positive. I liked everything about them. They're punctual, they do a great job, and they were clean. They knew what they were doing. I'd give them an A+ on everything.”

“Across the board, the work was absolutely excellent with no complaints. I don't remember the gentleman's name that came the last time, but he was amazing. They did work on a faucet.”

“It's been awhile. I had a very positive experience. The whole experience was positive. The guy that came out, Alberto, was able to diagnose the problem. It was a much bigger problem, but he explained the whole thing. Then they were able to schedule the repair and they were on time. They explained the whole thing, they were courteous the whole way, cleaned it up, and then scheduled and completed it on time. So everything went as expected, and they're really open, honest, and aboveboard throughout the whole transaction anytime there was a hiccup. There were a lot of hiccups along the way, not from their side, but from my house side. They were very honest in explaining and allowing me to make those decisions. They were aboveboard the whole time, and I would recommend them highly to anyone that was needing a plumber. I'd give them an A+.”

“I haven't really had plumbing work done in quite some time. I really haven't had any plumbing work done since December. I haven't had any problems, so I guess it was a good experience. I think they de-scaled my tank of hot water heater. It was so long ago, I honestly can't remember. I'm sure they did a great job. It's tough to grade them right now. I really don't remember anything about it. I don't have any complaints. I could say that it was exceptional work across the board, since I haven't had any issues.”

“It was plumbing work. They were on time, they do good work, they don't make a mess, and they fixed the problem the first time. I'd give them an A+ rating. It's very likely that I'll recommend them.”

“They did general plumbing, they had to replace some things in my sink. They were on time and efficient. I'd give them an A+.”

“They did work repairing a leak. I've used them quite a bit. I'm an interior designer, and I give them a lot of work to do for my clients. My experience was good; I'd give them an A+ rating.”

“They did work for me, but not any time recently. They replaced the water heater. They stuck to their appointment time. They worked cleanly and efficiently, and they charged exactly what they said they would. I'd give them an A+.”

“They've done several projects for us. I had a faulty kitchen sink, so there was piping that they had to replace. They were very prompt and professional. I've used them many times, so I'm very pleased with them. I would say they get an A+, they were very good.”

“They reviewed the water heater and repaired the pilot light and gas assembly for that. They're an A+ company. I'm very likely to recommend them.”

“It's been quite a while. I had an absolutely positive experience. They just did a toilet clean out. I'd give them an A+ rating.”

“They've been out a couple times. I can't remember what the work was, I've had a couple of jobs done by them. They're great, but I can't remember which job it was. They've done plumbing work for me. I give them an A+.”

“They did a nice job. They came when they said they would and they did a good job. They left everything nice, neat, and clean. I was really happy with their service. The young man who came out to do it was really pleasant. They installed a stopper in one of my sinks. I would recommend them to family and friends. I'd give them an A.”

“They were on time and had the part he needed, even though he didn't know he was going to need it. He got in and got out. I have a shower on the second floor of a three-story house. It is one that is not used much at all. The hot water wouldn't come on anymore, so he had to change out a cartridge. I would recommend them to others. I got their name from the Best Pick Reports. They get an A from me.”

“My husband was there and he said it was fine. They did a pressure test type of thing to find out if there was any plumbing leak around the house. I chose them over a different company because they were listed in one of my neighborhood magazines as one of the preferred plumbing companies. I'd give them an A.”

“This is the second time that I've used them and they seemed to do a good job, so I called them when I needed some more plumbing service. I had a leak in an old pipe underneath my sink. As a matter of fact, Best Pick Reports is where I found them. They're an A company.”

“I had a water heater replaced by Nick's. I had no problems with them. They came in and did their job. They gave me a bid so I let them do it. They put a new water heater in, got it done, and I haven't had any problems with it. I'm satisfied to this point. I chose them over a different company because my cousin uses them on occasion, and he told me that they had done him some good work. They were a referral from a family member. I'd give them an A grade, because they did their job, and the water heater works. It's been months and everything is fine, so I'd say on this job they'd get an A.”

“I guess all their work is still holding up, but I can't remember what they did. It had to do with my potty. They fixed it, and it worked very well. The plumber himself was very kind, well mannered, and all that kind of thing. We were very happy. I'd give them an A.”

“I can't remember what they did, because this was several months ago. We've always done business with them, and when we get more plumbing work to do, that's who we'll call. I'd give them an A.”

“I've had them back for a different reason because I thought their service was really good. They've done plumbing. It was a faucet repair and then I got a new hot water heater. Everything was done professionally, timely, and good service. I'd give them an A rating. Everything was great, I have no complaints.”

“My experience with them was good. They got the job done. I had a leak up front in the driveway. They deserve an A-.”

“They fixed a water leak between the water meter and my house. They were friendly and up front. They were very prompt and very personable. I had no problems with them. They get an A- from me.”

“They did the job. It was a very good experience. The plumber was very informative. He basically told me what the issue was and offered other things that I could have done to prevent it. It was a simple job, and he told me the small things that I could do myself next time to avoid the problem. He came in looking at the leak and identified what the issue was. I think it was the garbage disposal. He charged me for identifying the leak, and I was able to do the actual garbage disposal myself because it was fairly easy to do. I will definitely be calling them before I do anything. I'd give them an A.”

“I recommended them to my neighbor. They showed up as promised, and as best I could tell, they seemed to be straight shooters. So, those were two good things. I had a water leak because roots had ruptured the outside line. I don't exactly remember how long it took them, but they did it promptly. I guess I'm in the A camp for them.”

“We thought Nick's Plumbing did a good job. I like them, I like their work, and we haven't had any problems with what they did. They dug under the house about 15 feet, and then we had to have the plumbing replaced all the way to the main line about a month later. We chose them because they're on our insurance plan. I'd give them an A+.”

“They were on time. They flushed out my water system. I chose them because I've used them in the past. I'd give them an A.”

“I used them for the garbage disposal in the sink. With regard to calling them and getting somebody there, they were very responsive. I chose them because they were just down the road. I had no complaints.”

“The plumber was very friendly and knowledgeable. He stayed really late—until nine or ten o'clock at night—to make sure he got the job done. They replaced some gas lines. I'll give them an A for sure.”

“Nick's Plumbing is good. They know what they're doing, and they're nice and polite. Everything is OK with them. I'm thinking about calling them again. They fixed my bathtub and did stuff out front. I've had a lot of people out here, and they didn't know what they were doing, but my experience with Nick's Plumbing has been very good. I'd give them an A.”

“Everything was cool. They showed up on time and did what they were supposed to do. They replaced a pipe on the outside of the house. The job took about six hours, which was in line with how long they said it would take. I'd give them an A.”

“They did what they said they were going to do, they were clean, and they honored the price quote. They fixed a problem that had been ongoing for years. We had had multiple plumbers out previously, and none of them really solved the problem. The pilot light on the water heater went out all the time, and they replaced parts over and over. It was one of those issues where they kept doing what the manufacturer said because it was under warranty, and the manufacturer didn't really want to do what was needed. When it ran out of warranty, Nick's Plumbing said, 'Now that we can actually do what needs to be done, this will fix the problem.' We haven't had one day's problem since then. I'd give them an A.”

“Nick's Plumbing did an excellent job. I loved how he worked by himself. I can't believe it—so excellent. They did work on the septic line. I would give them the best grade—no complaints. I recommend it.”

“I liked Nick's Plumbing very much; I've used them a few times. The plumber did a great job—he was wonderful. I had clogged kitchen and bathtub drains. I'd give them an A—the best.”

“I'm very happy with the work Nick's did; it was a well-done job, and they did it fast. They changed a couple of water heaters. I'd grade them an A+.”

“I've called Nick's Plumbing several times. They're responsive, they're nice, and they do good work. They cleaned up after the job was done, and they put their little booties on before they came in. I would give them an A—they were great.”

“Nick's Plumbing was wonderful. We found their company through my insurance company. Everything is holding up good.”

“Nick's Plumbing had to change out some pipes underneath the sink. They weren't installed properly by the builder, and they reconfigured them for me. Everything is holding up well. They get an A+.”

“This was my first time using Nick's, and they're good. They unstopped the commode and took care of it real quick. Their customer service was good, and I'd use them again. They get an A+.”

“They were very nice, and everything about the experience was positive. There was a leak out front, and they checked to see where the water was coming from. They checked the hose in the bathroom, and everything was fine. They found out the leak was not from my side; it was from the city side. I'd use them again. They're an A+.”

“They were able to fix the problem, and as far as I know, everything is OK. We haven't had any plumbing problems since. I'd recommend them—they're an A+.”

“Nick's Plumbing is very professional, and they do what they're supposed to. They were very good. I kept having backups, and they came and put in a pipe under the house. They worked very, very hard—they had to dig a trench, lay a pipe, and go under the house, and it was a hot day. Everything has held up very well. They cleaned their mess and put everything back in order. My daughter uses them, and she recommended them; I would recommend them too. I would give them an A+ all the way, and I would use them.”

“They did good work. They cleaned up and did a good job. Everything is working fine. I would give them an A+ grade.”

“Nick's Plumbing was good—they came on time and did the job. I'd use them again if needed to. I'd give them an A+.”

“I was pleased with the way they came in, did their work, and went about their business. Everything was real nice. They were pleasant, they talked respectfully, and they did their work quickly. They didn't leave any mess or anything. I would rate Nick's an A+.”

“I think it was my commode that they fixed, and they did a good job. It's been fine since. They deserve an A+.”

“Nick's Plumbing installed a water heater for me, and they were very good. They cleaned up after themselves when they were finished. I'd say they're a ten, an A+.”

“I thought Nick's Plumbing did a very good job. It was very quick, very fast, and it corrected the problem. I'd use them again, and I'd give them an A grade.”

“I liked the work that Nick's did, and I like the people that work there. I would recommend them. I don't have a lot of need for that kind of thing, but once in a while, the garbage disposal clonks off, and you need a plumber. I would grade them an A because they did the work and what they fixed is repaired.”

“They were very good. They had to put line from my kitchen and bring it around the back of my house. They had to go up under a two-car driveway. They didn't have to tear up the cement, so they did a good job. I would use them again, and I would give them an A grade.”

“It was a good experience, and they did a good job. The water heater was leaking, and they replaced the water heater and the line that died. I'm happy the water heater works good. They get an A from me.”

“Nick's put some new things in the ground, and nothing has happened since they did it. I'd give them an A.”

“It was my first time using them, and if the need arose, I'd use them again. They fixed the bath and tub drain. I would rate them an A.”

“Everything was done like they said it would be, and it's been fine. They had to dig about ten feet underneath the house and replace some pipe that had broken loose. We're satisfied completely with everything they did. They even came back later on to check to make sure everything was OK. I would give the company an A.”

“I have no complaints with Nick's Plumbing. They did a good job. I had a leaky faucet in the bathroom, in my bathtub. They came out and repaired it. They put another valve in, and I've had no problems ever since. I would use them again. I'd give them an A grade.”

“Nick's Plumbing was good, and I would use them again for sure. They replaced some pipes in the attic. They were efficient, and they cleaned up well. They get an A, and I would recommend them to other people.”

“They have a well-trained group of technicians, and the guys we've had show up know their field well. We had a water heater replaced, and we had some drains cleared. Everything has worked well; I'd use them again. They earned an A.”

“Nick's did a good job. They were working on the kitchen sink. It was the first time I used them, and the quality of the work was fine. I would rate them an A.”

“I'm on one of those service contracts for a water heater, and they did a good job. I would use them again if I needed to. I'd give them an A-.”

“The plumbers were pretty knowledgeable and weren't trying to upsell me. Last time they were here, they changed something on my water turn-off valve on my house. They also gave me some advice on winterizing my sprinkler system. I'd give them an A.”

“They are a terrific company and very accommodating. I had a hot water heater problem, and they went out of their way to help me. They came right away, put in the part, and it was done. The technician was very nice, and everything has held up terrifically. Now, I tell people to call Nick's. They get an A+ from me.”

“Their service is always fantastic. The people are very careful and very good. They fixed a plumbing issue for me, and everything is holding up well. I'd give Nick's an A+.”

“The pipe attached to the garbage disposal in the sink was leaking because of a broken washer underneath the sink, and Nick's repaired it. I would recommend them. The quality of their work was fantastic.”

“They did an excellent job on my water line. They're an A+.”

“Nick’s is exceptional. They’re the plumbers I go to every time. They put the plumbing in the house I built, and they’ve replaced several water heaters. I’ve recommended them to a number of people, and they’ve done excellent jobs for them as well. I’d give them an A+.”

“I've been using them for seven years. I love their work. They switched the hoses on my dishwasher and replaced the faucets in my bathrooms and kitchen. I keep calling them back because their work is always top-notch. They're proactive, too—they reported some issues that we needed to keep an eye on. I love them.”

“Nick's Plumbing did an excellent job on a hydrostatic test to detect a sewage leak, and they were very thorough in their assessment. The lead plumber knew his stuff. He was patient, and he explained things. They're an A+.”

“I'd give them an A+. They replaced my water heater, and they were able to get out pretty quickly. I called them the night prior, and they came out the next morning. They did the entire job while I was at work, so by the time I got home, they had everything taken care of. My water heater is in the attic, and they had to go through the first and second floor, all the way up to the attic, to get everything replaced. They did a great job, and they kept everything clean. They were very friendly and answered all my questions. Honestly, I couldn't have had a better experience. I would always recommend that people check around and make sure the pricing is in line, but in terms of the service they provided me, I would absolutely recommend them.”

“The place where the meter connects to the road was leaking, and they fixed it. I chose them over other companies because I liked their trucks. They were very nice about it, and they were able to come in and fix it right away. The technicians who came out were fine, and they finished the work in a reasonable amount of time. I'd give them an A—it hasn't leaked yet, and they were nice about it.”

“My experience with Nick's Plumbing was all good. A lot of the other plumbing companies didn't call me back, but they called me back, so I would give them an A. There was a blockage in my garbage disposal, and they snaked it out. Everybody was very friendly, very helpful, and very professional.”

“I've been using them about three years, and they always do a good job. My mother-in-law's an interior designer, and that's who she uses, and that's why we called them. I'd give them an A.”

“I had a lot of work done—they put in a new water heater, a new fan, new pipes, and a new attic vent. They were very efficient, and they showed up on time. They were also very neat—they put stuff down on the carpet. They were done in a timely manner, and they came down to my office and picked up the payment. I chose them because one of my coworkers recommended them. They had used them for quite a long time, and they said the company had been very reliable over the years, and so I tried them. I'd give them an A+ because they were very good.”

“Nick's Plumbing was pretty quick about the work; they did what they said they were going to do. I replaced all the pipes in my house and all the drain lines that were in the ground. It's a 100-year-old house, and they were rotting, and the water flow wasn't good in the pipes. They came in and replaced everything with PVC, so they did what they said, and everything's working well. They were pretty close on bids with others, but their ten-year warranty is what I liked about them—I really haven't heard of anything that high. I would rate their work as excellent.”

“I loved Nick's Plumbing. The guy that came out was fantastic. He was super professional, and he was to the point and very honest. I had looked at three or four other plumbers, and I liked that he didn't come off like a salesman. He's very efficient. He did what he needed to do, and he didn't overcharge me at all. He replaced two water heaters with the tankless ones—he connected them from both sides of the house, and he replaced some pipes. It's been great since the installation. They were just great. A+ for them.”

“I was very happy with Nick's Plumbing. They replaced the sewer line. They quickly found what the problem was and what my different options were, and I could make a logical decision based on that. Then the digging started. They had to dig up a sewer line in my yard since sewer gas was coming up through my toilets from some work the City of Houston had done. I was very happy with the quality of work, and the customer service was great. I can email them, I can call them, I can leave a message, and I can call during work hours, and they're very responsive. The plumber was great, too. It was Leonard—I've used him since then on a couple other projects. I'd definitely recommend them, and I would give them an A.”

“Nick's Plumbing has done quite a bit of work for us; I've been using them probably for four or five years. I would give them an A. We've had several problems that have been difficult to solve, but they've been able to figure out what was wrong and take care of it. We were continually calling somebody out because one of our toilets was stopping up all the time. We were having somebody out once or twice a month to unstop that toilet, and it was costing a lot of money. They were able to put a camera down the line and figure out that there was a place where something was blocking it. We ended up having to cut out that section of pipe and put in a new piece. Since we've done that, we haven't had any more problems. The workers have all been very professional. We have one guy, Josh, that we get a lot. He's very good. He's willing to work with us to figure out what's wrong and spend more time than necessary to get to the root of the problem, instead of just fixing the symptoms. Another thing that makes this company different from other companies is that they're able to get somebody here quickly. We often have a problem right before a party or something where we desperately need help, and they'll usually manage to fit us in when we have an emergency. The workmen seem to know what they're doing, and they explain what's going on. They work on the root cause—not just the symptoms, so they can keep coming back—and we haven't found that to be the case with all the plumbers that we've used.”

“Nick's Plumbing did some work for me in the past, and it was great. They fixed the aerator in my kitchen sink. They did well, and the cleanup was great. I'd recommend them. It's an A.”

“I can't say enough good things about them. They also installed a new water heater, and they were very professional. They explained all their services to us so that we could understand it. When we had a problem afterward, they took care of it promptly and did not charge us. I'd grade them an A.”

“It was a big repair. They were very professional, and they did exactly what they said they could do. They explained it, they did it, and they finished up in the time that they said they'd do it. I'd give them an A.”

“There was a leak in the outside water meter. Nick's Plumbing was very responsive, and they knew exactly how to fix the problem when they came out. They got the issue resolved in one day, so I was happy. I'd give them an A.”

“They are a family-owned business, and they were very professional. They put in a sink and a faucet, and they connected dishwasher wires. My overall experience with them was excellent. I would give them the highest mark, an A+.”