Nick's Plumbing & Sewer Service, Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Nick's Plumbing & Sewer Service, Inc. has received 4.7 out of 5 stars based on 159 customer surveys.
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6th year as a Best Pick Call
"Since 1979, we've prided ourselves on providing prompt, courteous, and professional service for our customers' homes and businesses. Our staff of experienced plumbers are continually trained in the latest technologies in order to complete your project on time and on budget. Call us for all of your plumbing needs."

Richard Saad | Owner
Company Information
Services Offered
Nick's is a full-service plumbing provider specializing in service, remodeling, and leak detection. The company repairs and replaces fixtures and remodels baths and kitchens. Nick's offers camera inspections for drains and troubleshooting for drains, sewer and gas lines, and under- and above-slab leaks.
Warranty
The company provides various warranties, depending on the type and scope of the project.
Company History
The private, family-owned, Houston-based company was founded in 1979.
Distinctions
The company is an authorized dealer and installer of products by several major plumbing fixture manufacturers, including KOHLER and Noritz.
Employee Information
Technicians wear uniforms and drive fully stocked vehicles, allowing them to complete many repairs on the spot. Nick's service, remodeling, and leak detection divisions have dedicated personnel who specialize in each kind of work.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Bellaire, Houston, Conroe, Cypress, Spring, Tomball
Address
1420 North Durham Drive
Houston, TX 77008
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
Closed
Licenses
M-38548

Compiled Score:

Nick's Plumbing & Sewer Service, Inc. has received 4.7 out of 5 stars based on 159 customer surveys.
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127
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18
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/03/2018

“This particular job did meet my expectations. The price was reasonable on the first job as well.”

Review by
09/29/2018

“He did a good job fixing my toilet.”

Review by
09/29/2018

“Professionalism and cleanliness.”

Review by
09/28/2018

“They met or exceeded my expectations in getting the job done.”

Review by
09/28/2018

“The service tech that came out went above and beyond. There was a snake in my house, which I discovered right before he arrived. He removed it at my request.”

Review by
09/28/2018

“They met all my expectations with their professionalism.”

Review by
09/28/2018

“I would like to recognize the young man that came out to our house for his exceptional service. We really liked him.”

Review by
09/28/2018

No review comments provided

Review by
09/28/2018

“The two guys that came were both excellent.”

Review by
09/28/2018

“I would like to recognize the technician. He was very helpful with getting me the right part.”

Review by
09/28/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/24/2018

No review comments provided

Review by
09/24/2018

“Nick?s Plumbing was quick to respond to a problem and offered several solutions. They took care of the problem after discussion. But a new problem (toilet) has come up and after a service visit and discussion, I am waiting for a call to finalize pricing and an installation date.”

Review by
09/23/2018

No review comments provided

Review by
09/20/2018

“I liked that they were clean, cleaned their shoes, and they were on time.”

Review by
09/18/2018

“Luis Camacho was excellent in all areas.”

Review by
09/18/2018

No review comments provided

Review by
09/17/2018

“I really want to acknowledge the technician that came out. He was really genuine. I definitely want him to be recognized in some way because he went above and beyond and most plumbers don't do that for. I have been in this area for seven years and had a lot of plumbers and they were by far the best ones. I will definitely use them again.”

Review by
09/16/2018

“Absolutely wonderful experience. I had been out of town for several days only to come home to water dripping into my beautiful living room. A pipe had burst in my attic. Well, you know the havoc that can cause. I immediately called Nick's and requested (and received) an emergency status consideration. Mind you this was on a Friday afternoon ! Two wonderful young men came into my home, went into the attic, and took photos on their phone to show me what had happened. They gave me a very fair price and proceeded to repair my problem...didn't have to go to Home Depot and all that baloney to get the needed material to do the job. They were in and out within an hour and a half ! They also showed me the pipe that had ruptured and hauled it away for me. I tell ya' what.. the Good Lord & NICKS PLUMBING were on my side for that fiasco !!! Very highly recommended for all plumbing needs. Patrick Hambri”

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

“Trust to do a good job”

Review by
09/16/2018

“the fee was too much for the job”

Review by
09/15/2018

“They repaired a water leak outside in my yard.”

Review by
09/15/2018

“I would like to recognize my installer because he was great. I am knowledgeable about plumbing and I had ideas I wanted to convey to him about how I felt we needed to handle aspects of the job. He listened to that and respected that. He implemented my ideas where possible, and where it was impossible, he gave a full explanation of why he couldn't do it that way before he got started.”

Review by
09/15/2018

“They met or exceeded my expectations in all areas.”

Review by
09/15/2018

“I was satisfied with their communication and promptness.”

Review by
09/15/2018

“I feel they met my expectations by being a professional company and completing a professional job.”

Review by
09/11/2018

“My technician, Josh, was personable, knowledgeable, and reliable. Pleasure to work with him. He was also friendly with our dogs!”

Review by
09/11/2018

“It was very nice to be alerted that my service person was about to arrive”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“Both Charlie and David (sep visits) were great with perfect communication”

Review by
09/11/2018

“What can I say about Jason Jones I cannot say one negative comment about Jason and the job he does. I will only use Jason moving forward with any jobs that arise in the future. Josue was also very reliable, nice, and a hard worker.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“Overpriced for hit-or-miss service.”

Review by
06/26/2017

“It was a positive experience, no complaints.”

Review by
06/26/2017

“They're too expensive. They rebuilt a shower stall. I'd give them an A.”

Review by
06/26/2017

“I had no complaints, and I would highly recommend them.”

Review by
06/26/2017

“I just use them when I need them and they're reliable. I'd give them an A. I would definitely recommend them.”

Review by
06/26/2017

“The work was thorough. They were thorough with the plumbing details. I would grade them an A.”

Review by
06/26/2017

“Nick’s Plumbing did a good job. I had no complaints, and I'd highly recommend them.”

Review by
06/26/2017

“It was plumbing. They fixed my toilet. It was positive, very positive. He did a great job. He's a very professional guy. I'm really happy with what he's done for his company. I'd give them the top-of-the-line rating, an A+. I'm very satisfied.”

Review by
06/26/2017

“I didn't interact much with them; it was my husband. They did the work and everything worked. I know there was something wrong with the toilet, and they replaced the valves. I had no complaints and I'd recommend them.”

Review by
06/26/2017

“They were lovely. They're very good at going over the pricing structure and letting me know before they perform the work. They repaired a broken pipe. I'd give the overall experience an A+.”

Review by
06/26/2017

“They did a good job, he was very friendly and considerate. It was a clogging where our washer is, it was overflowing but the pipe was clogged. I would grade them an A+. It was great.”

Review by
06/26/2017

“They were able to do the whole thing perfectly. My shower had a leak in the pan. So, they were able to clear the leak and then they rebuilt the shower. I'd give them an A grade.”

Review by
06/26/2017

“I like the technician that did the work, he kept on getting back to me because he had to order parts. And he always called me when he was on his way. I would grade them an A.”

Review by
06/26/2017

“Nick’s Plumbing was prompt. They came when they said they would, and they had everything done within the time frame that they said they would probably have it done. I had them work on one of my toilets. It needed parts replaced because it wasn't flushing right. I'd give them an A+.”

Review by
06/26/2017

“It was a good experience. I can't really tell because I wasn't at the house whenever they came out here to work. But we didn't have any problem with it. They came to clean out the gas pipe. I would grade them an A. I don't have any complaints about anything.”

Review by
06/26/2017

“It wasn't positive. Probably more negative. They were there for like two hours and charged a ton of money for something that seemed like a pretty simple problem. They were trying to figure out why a toilet clogged. It turns out someone had flushed a credit card down there and it was blocking it. It took them probably 3 hours to figure that out. It was just a lot of money for 3 hours’ worth of work. I'd give them a C. It's hard to judge the quality of work and expertise. It was a unique problem, so it's hard to judge their expertise on it because that doesn't happen every day. I'd give them a B.”

Review by
06/26/2017

“They charged $265.00 to run a camera through the line, it went about less than10 feet in and they said, ‘your lines are collapsed you have to get rid of everything we can't even get our camera in there.’ And we just rotor rooter 75 feet of line, so we don't know any idea of why they had a problem getting a camera in. So, we felt like their recommendation was completely over the top and we thought the $265 for camera that we weren't even able to get any idea from was ridiculous. I would grade them a D. The quality they said they weren't able to do anything and they made it clear that it was a free call. But once they got out there they said that the only thing they could do to see what was wrong was with the camera which was $265, and they could have told us that before they came out there, which they did not.”

Review by
06/24/2017

“They were very helpful, they did a great job. It was for the bath, there was some piping because it was corroded and old, they picked a section in the wall and put a whole new shower head in. I would grade them an A.”

Review by
06/24/2017

“They've always fixed the problem, but they're very, very expensive. Just plumbing. I'd say an A. They did good work. I'd recommend them.”

Review by
06/24/2017

“They did do some plumbing work. It was not good or bad. Their prices were pretty high but they were prompt. They just did plumbing. I would grade them a B.”

Review by
08/10/2016

“They reviewed the water heater and repaired the pilot light and gas assembly for that. They’re an A+ company. I'm very likely to recommend them.”

Review by
08/10/2016

“They  were great. They did a little of plumbing and drain work. I'd give them an A+.”

Review by
08/10/2016

“They've been out a couple times. I can't remember what the work was, I've had a couple of jobs done by them. They're great, but I can't remember which job it was. They've done plumbing work for me. I give them an A+.”

Review by
08/10/2016

“The  plumber was very good. I should say also the office staff was very good in getting me a quick schedule. I'd give them an A+. Their customer service, cleanliness, and expertise were very good. I'm very highly likely to recommend them, I've used them several times.”

Review by
08/10/2016

“I've had them back for a different reason because I thought their service was really good. They've done plumbing. It was a faucet repair and then I got a new hot water heater. Everything was done professionally, timely, and good service. I'd give them an A rating. Everything was great, I have no complaints.”

Review by
08/03/2016

“They've  done lots of work. They do all of my work for my rental properties. They've done plumbing, replaced sewer lines, made the connection from the house to the sewer, replaced toilets—they've done extensive work. I like that they're on time. They make appointments. They do quality work; I never have to call them back for problems. I give them an A+.”

Review by
08/03/2016

“We had a water system installed. We're very happy. There was a problem with the installation, because they sub-contracted initially. When they came back and did it, the owner came, and he did things the right way. They want to make thing so right, so we're happy. I'd give them an A-. They made the problem completely right when they came back to fix it.”

Review by
08/03/2016

“I had them out twice in the last couple years, I'm assuming this is about the water heater. The guy and the workers were good. The work was done very, very well. The only thing that happened, there was an accident when he was removing the hot water heater from the attic. There was a pan of water that spilled and it totally messed up our kitchen ceiling. We had to have it completely repainted. We didn't contact the company. He knew about it before he left, but we didn't make a big deal about it. Even with the issue of the ceiling being ruined in that section, I'm still going to give him an A. He did a good job really quickly, and we're pleased with that part of it. I mean it was an accident. I have already recommended them, and we'd use them again.”

Review by
08/03/2016

“I didn't have a bad experience with them. There's been so much stuff going on, but it's always been good. I know it sounds crazy but I've been doing stuff at our house, our rent house, and my mother's house. They're reasonable in their price, pretty quick to respond, and knowledgeable. A while ago at our house, they did our water heater. They're one of the few companies that really explains what they're talking about when it comes to tankless water heaters. It's hard to grade them, because it all kind of goes together. At one point, somebody did something with our tankless heater that wasn't working so then we had to have somebody come back out. And I don't' know if I had Nick's the first time which would make me give them a lower grade, but maybe it was another company that came out. So I can't—I don't know. But I'll give them an A.”

Review by
08/03/2016

“My experience with them was absolutely positive. They've done a lot of work for me. They've done stuff at my personal house, my parents' house, a couple of my neighbors' houses, and a couple of my clients' houses. They've done everything from brand new installs, repair, cleanup, and unblocking drains. They show up when they say they're going to show up, and their technicians are always very knowledgeable. They always have the tools and stuff they need to do the job. They leave the area better than when they got there—everything is cleaned up and working well. My favorite thing about Nick's Pluming, if something does go wrong with what they did, they are very quick to take care of it. I'd give them an A. I recommend them all the time.”

Review by
08/03/2016

“I haven't really had plumbing work done in quite some time. I really haven't had any plumbing work done since December. I haven't had any problems, so I guess it was a good experience. I think they de-scaled my tank of hot water heater. It was so long ago, I honestly can't remember. I'm sure they did a great job. It's tough to grade them right now. I really don't remember anything about it. I don't have any complaints. I could say that it was exceptional work across the board, since I haven't had any issues.”

Review by
08/03/2016

“They're  awesome. I love my plumber, and I definitely trust them. They're the only people I call. They always send out the same technician, so he knows the house and the pipes. They are accommodating with the schedule. Everybody they've sent here is super friendly. The rates are competitive. I can tell you that I've never had a bad experience, so I would say A+ all the way. I'd recommend them to a bunch of people.”

Review by
08/03/2016

“They did work for me, but not any time recently. They replaced the water heater. They stuck to their appointment time. They worked cleanly and efficiently, and they charged exactly what they said they would. I'd give them an A+.”

Review by
08/03/2016

“My  experience with them was very positive. They did plumbing work. I liked everything about them. They're punctual, they do a great job, and they were clean. They knew what they were doing. I'd give them an A+ on everything.”

Review by
08/03/2016

“They did work repairing a leak. I've used them quite a bit. I'm an interior designer, and I give them a lot of work to do for my clients. My experience was good; I'd give them an A+ rating.”

Review by
08/03/2016

“It was plumbing work. They were on time, they do good work, they don't make a mess, and they fixed the problem the first time. I'd give them an A+ rating. It's very likely that I'll recommend them.”

Review by
08/03/2016

“I can't remember what they did, because this was several months ago. We've always done business with them, and when we get more plumbing work to do, that's who we'll call. I'd give them an A.”

Review by
08/03/2016

“They fixed a water leak between the water meter and my house. They were friendly and up front. They were very prompt and very personable. I had no problems with them. They get an A- from me.”

Review by
08/03/2016

“I think they replaced a hot water heater. They were on time, gave me a quote that I could verify, and a reasonable price. I'd give them an A.”

Review by
08/03/2016

“The experience was very positive, it was great. It was excellent, across the board. I have no complaints. It was plumbing and drain work.”

Review by
08/03/2016

“They just fixed a plumbing leak, but was so long ago. They just came in and did the work. It was kind of expensive. I'd give them an A.”

Review by
08/03/2016

“They  did general plumbing, they had to replace some things in my sink. They were on time and efficient. I'd give them an A+.”

Review by
08/03/2016

“They replaced the water main from the meter to our house. They were prompt, very fair on pricing, and fixed any defective work. I'd give them an A-.”

Review by
08/03/2016

“They did good work. They re-routed my line that's re-rounded around the main line. They were professional and everything—they did good work. I'd give them a B, because no one is perfect. Their quality of work was good, no problems. I'd recommend them, they did pretty good work.”

Review by
08/03/2016

“It's been awhile since I've had anything done. I did and I didn't have a positive experience with them. It was possibly more neutral, I wouldn't give them a really good evaluation. They did plumbing work for me. I asked them about replacing some plumbing for me and what they told me was it was very expensive and they ended up doing just under the house. But they put PVC in and I could see once everything was out, it was copper. They had taken out copper and replaced it with PVC, telling me that the copper had been put in too long ago and that it was too small. Well I looked at the PVC and it didn't look like it was very much bigger. So I was a little bit aggravated, then I had some trouble with the banging of the pipes where they hadn't strapped stuff. So I wouldn't give them a real good rating. But previous to that they had done some good work for me. So I don't know if their work people have changed or if management has changed or what. I would give them a C. Since it was under the house, I couldn't see the quality of work. Previously, maybe a couple of years before, they did very good work. So I don't know what the change was. Most of the time their customer service was very good, sometimes not. Their cleanliness was fine. They didn't leave anything behind that I know of. If they did, they left it under the house. In the past, the people who came out really knew what they were doing and gave me a lot of feedback so I could make decisions. But I haven't called them back for some work because I didn't feel really comfortable with them.”

Review by
08/03/2016

“They did an okay job. I paid a good amount of money to have my place, my plumbing basically be done on all my old pipes, so they re-did that. But they poke holes all over your house and they don't--if I'm in business and involved like I am in business, I would take care of that as part of just coming out to somebody just making sure it's done properly. But when they leave I've got holes all over my house that I have to go to pay someone else to do or do it myself, which I did it myself. But my point is I don't agree with that practice. Specifically for how much money I was paying. It was like a total of thirteen grand to have my bricks on degree balanced. That too, they're kind of on the high end. I had some plumbing done last year, I had like a pipe replaced and I didn't use, I used another company and I just thought they did a better job. I would maybe give them a C. The last time I did use them to look at that problem I had last year, the guy said he was going to be there a certain time and he didn't get there until after 5. I had to take time off of work to greet these guys. Then I had to pay these guys five hundred bucks to basically do nothing. They were poking holes through my walls, there was dust on almost--and actually one of the guys up in my attic stepped through my ceiling on the sheetrock and they didn't fix that either.”

Review by
06/26/2015

“They did what they said they were going to do, they were clean, and they honored the price quote. They fixed a problem that had been ongoing for years. We had had multiple plumbers out previously, and none of them really solved the problem. The pilot light on the water heater went out all the time, and they replaced parts over and over. It was one of those issues where they kept doing what the manufacturer said because it was under warranty, and the manufacturer didn't really want to do what was needed. When it ran out of warranty, Nick’s Plumbing said, ‘Now that we can actually do what needs to be done, this will fix the problem.’ We haven't had one day's problem since then. I'd give them an A.”

Review by
06/26/2015

“It just sounded a little expensive. We called the company because we know Josh. Their customer service was good. The t-trap under one of the sinks was leaking; they fixed that and everything's working fine now. It was excellent service but, you know, the price will probably cause me not to call them back. Let me put it that way. I'd give them an A, but with the caveat that it was too expensive for me.”

Review by
06/26/2015

“I liked Nick’s Plumbing very much; I've used them a few different times. The plumber that came in March was excellent and did a great job—he was wonderful. I had a clogged kitchen and bathtub drain. No complaints. I’d give them an A—the best grade. It was good.”

Review by
06/26/2015

“They came out right away and I felt like they were honest and fair. They put in a new tankless hot water heater for us. They did the job in a couple of hours, I think. We had them do some other work for us in the past and liked them. I would say they're an A.”

Review by
06/26/2015

“Nick’s Plumbing is good. They know what they're doing, and they're nice and polite. Everything is OK with them. I'm thinking about calling them again. They fixed my bathtub and did stuff out front. I've had a lot of people out here, and they didn't know what they were doing, but my experience with Nick’s Plumbing has been very good. I'd give them an A.”

Review by
06/26/2015

“I've called Nick’s Plumbing several times. Most recently, we had a leak. They're responsive and nice, and they do good work. They changed out one of my faucets. I had a leak where the water main was coming into my house that they fixed. They cleaned up after the job was done, and they put their little booties on before they came in. I would give them an A—they were great.”

Review by
06/26/2015

“I recommended them to my neighbor. They showed up as promised, and as best I could tell, they seemed to be straight shooters. So, those were two good things. I had a water leak because roots had ruptured the outside line. I don't exactly remember how long it took them, but they did it promptly. I guess I'm in the A camp for them.”

Review by
06/26/2015

“Everybody was courteous and did a good job. They were doing some plumbing. They unclogged a pipe and put something outside. I chose them because they were recommended. I would give them an A.”

Review by
06/26/2015

“Everything was cool. They showed up on time and did what they were supposed to do. They replaced a pipe on the outside of the house. The job took about six hours, which was in line with how long they said it would take. I'd give them an A.”

Review by
06/26/2015

“Well there was one person in particular, which I forget his name now unfortunately, that was helpful. It was a really hard plumbing project or not, I don't know. Just no plumber wanted to work on it. It was a very strange situation. But they finally did get it fixed. They charged me an arm and a leg for it. I'll say that much. I mean it was an incredibly expensive job, and I don't think it should have been that much but it got done finally. It was a valve that needed to be replaced in my daughter's shower. It was making noise and so, I don't know why nobody wanted to do it. It's pretty obvious what the problem was but everybody kept, nobody wanted to do it. So finally somebody said, that's what the problem is, and I said, are you going to fix it? And he said no. And I had to like beg him to fix it. Then at the end it was $900. So I mean I talked to a plumber friend and they said that that should have been like a $300 job. At the moment I was just so desperate to get it fixed that I paid it. A B sounds right to me. I mean it wouldn't be my first choice to recommend them because it was so expensive but if they're desperate like I was then I mean at least they fixed it eventually.”

Review by
06/25/2015

“I've used Nick’s Plumbing on several occasions, and I’ve always been very satisfied with their services. They come promptly, they turn up when they say they will, and they don't make a mess. I haven’t had a problem that they were unable to solve. The last thing they did was fix the mechanism in my toilet; it had broken and wouldn't flush. They also replaced a faucet for me in my kitchen, and I had a problem with the drainage from one of my tubs that they fixed for me. I think I'd give them an A.”

Review by
06/25/2015

“We've used Nick's Plumbing in the past, but it's been about six months since our last service. We've been very happy with them. They're the only ones we go through. They show up when they say they're going to show up, they are very professional and, and seem reasonably priced for a plumber. They’ve come out for stopped drains and we had to have a toilet removed when we put some new flooring in. Anytime we had anything from a leaky faucet to a busted pipe, we would call them. I would say A.”

Review by
06/25/2015

“We thought Nick’s Plumbing did a good job. I like them, I like their work, and we haven’t had any problems with what they did. They dug under the house about 15 feet, and then we had to have the plumbing replaced all the way to the main line about a month later. We chose them because they're on our insurance plan. I'd give them an A+.”

Review by
06/25/2015

“I wasn't there when they did the work, but the work was done correctly I assume; I didn't hear any complaints. They did a water softener. I'd give them an A, but not based on pricing. Pricewise they're a little bit expensive, but quality wise, I'd do an A.”

Review by
06/25/2015

“I used them for the garbage disposal in the sink. With regard to calling them and getting somebody there, they were very responsive. I chose them because they were just down the road. I had no complaints.”

Review by
06/25/2015

“Nick’s Plumbing was professional, on time, and reasonably priced. They've done multiple things for me; they installed a tankless water heater and did some minor plumbing repairs. I'd give them an A.”

Review by
06/25/2015

“The plumber was very friendly and knowledgeable. He stayed really late—until nine or ten o'clock at night—to make sure he got the job done. They replaced some gas lines. I’ll give them an A for sure.”

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