MET Plumbing
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 300 Surveys
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Compiled Score: star star star star star
MET Plumbing has received 5 out of 5 stars (A-rating) based on 300 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"At MET Plumbing, our goal is to exceed your expectations. You will feel well taken care of by our team from the time you call until the job is complete. If you're looking for a positive, long-term relationship with a reliable plumbing company, give us a call. You'll be glad we MET."

Marion Tucker | Owner
Company Information
Services Offered
MET Plumbing provides plumbing services for residential customers, including drain cleaning, water and gas leak repair, sewage line replacement, and installation and repair of toilets, faucets, garbage disposals, water softeners, whole-house filtration systems, and other fixtures. MET Plumbing specializes in tankless and conventional water heater repair and replacement as well as whole-house repiping.
Company History
The company is owned by Marion Tucker, a Master Plumber with over 27 years of experience in the industry.
Employee Information
Prospective employees must pass background checks and drug testing. MET's plumbers wear uniforms, drive marked vehicles, and use boot covers and drop cloths to ensure clean jobsites.
Licenses
M-37282
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Bellaire, Houston, Missouri City, Richmond, Stafford, Sugar Land
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I'd use them again. They knew what they were doing. They cleaned up after themselves. They laid the mats down when they brought the hot water heater in and went upstairs in the attic. Two guys did all of the work, and they were in and out of here in three and a half hours, which I thought was fantastic. I'd give them an A+. I recommended them to my neighbor at the end of the street and they liked him too.”

“I wasn't there or home when they did any of the work. My wife was, but I think everything seems to be fine and good and working so I would say it was positive. I think they changed some temperature valves or something like that. The temperature wasn't right in a couple of the showers, and I don't know if she had them do some additional work or not. I don't know what else they would have done. I would say A+ probably.”

“They seemed very professional, and they did a good job. We had no problems. It was actual plumbing work. I'd say an A+ for the overall rating. I'd definitely recommend them.”

“They were knowledgeable, professional, and friendly, but not overly so. They were everything that I would want. I keep their magnet on my fridge so that I can use them if I ever have trouble again. They've done plumbing work. I'd give them an A+.”

“He was on time. He did a very good job. He actually came in, did it better than I expected because I thought I had a serious problem and he found a simple problem and did a simple solution. I thought I had taken a shower head off and checked it out. He found it was a junction passed that so it was simple. If I had gone one more I would have found it but that's why I pay professionals to do that. I'd rate it A+.”

“It's been no problem with the hot water heater. Everything looks fine. I'd give them an A+.”

“It was my daughter's house. I'm trying to remember what that was. I know we called somebody to replace the disposal. I babysit for my grandchildren, so I was probably there at the time. I was very satisfied with them. They were courteous and knowledgeable. I think it was two young men. I'm thinking under 30. They were very professional and explained everything to me, and they did a good job. I'd give them an A+. They really did a good job. There's always something you can improve on.”

“They did a good job. They cleared a clog in the sink. I just used them once to clear a clog, that's it. I'd give them an A.”

“They were very accommodating and very polite. They welded a pipe together in my shower. They get an A. As far as I can tell, everything is all good.”

“They did a repair on a water heater. They knew what they were doing, came in, and got it done. A is fine. I already have recommended them.”

“I had a very good experience. The gentlemen were polite, the work was done well, they were very neat, and it was just a good experience. They were very personable, they did the work well, they cleaned up after themselves, and they explained what they were doing. It was plumbing. It was my water heater. They replaced my two water heaters.”

“Every single time is positive. We have had several different technicians and technician assistants. Every single one of them very professional, very concerned with making sure we were satisfied with the work they were doing at the time, and then follow up afterward. They have fixed a catastrophic leak in our water sprinkler system in our yard. They have fixed a bad drainage problem from the French drain next door going into our water meter off the street. Sink unclogs, shower leaking, a number of things. I guess we've had them out here in the last few years, maybe seven or eight times. Very happy—grade A every time.”

“I felt like they explained everything that needed to take place and just kind of listened to my concerns and fixed it, and I have had no issues whatsoever with it. I was having my shower hardware installed and they had to go in and replace a pipe. My new hardware didn't fit on the old stuff so they had to go in and make it fit. They just cut a hole and went in and did that. I'd give them an A. I had no complaints. I think the guy had to bring somebody else just to be sure of it. He seemed like he knew what he was doing, but I think he had somebody come with him once he figured out what he had to do, to come and help him. I would recommend them.”

“I had a positive experience.”

“I liked everything about them. They changed the faucet in the kitchen and changed the plunger in the bathroom toilet. They deserve an A.”

“They took all of the pipes out three months ago. They were very, very driven and very nice. They did a good job. I'd give them an A overall.”

“He was quick and knowledgeable. He did it right. It was good work. They replaced the main shutter valve that goes into my house. I'd give them an A.”

“I think they know what they're doing and their skills are good. They came several times. They changed the faucet, and they did some work on the toilet and a number of things. I'd give them an A.”

“MET Plumbing was very good, very efficient, and very clean. Most recently, they took care of a leak. It was excellent. The customer service was great. They were very punctual, and their cleanliness and expertise were good.”

“I like the friendly staff and knowledgeable guys who come in and explain the situation. I've had them out at my house a few times, and they've been helpful every time they've come out. The most recent job was a water heater replacement. I'd give them an A+.”

“I have their number on my refrigerator, and I call them whenever I need plumbing work. This time, I had a crack on the back of the toilet, so they replaced it. I'll give them an A+.”

“They were fast, and the technician was very courteous and very good. They did a partial rebuild on a toilet. They're A+.”

“I was very pleased with MET Plumbing. They were very respectful of my home. They had to replace a water heater going through the attic and out the hallway, and I have nice wood floors. So they put down protection and made sure my floor was safe. There were no unexpected expenses; what they quoted is what they charged me. The best part was the the gentleman who did it, he seemed very knowledgeable. I would give them an A, and I would refer them to my friends.”

“I've used them before—I had a bathroom faucet changed out. They're quick, prompt, and neat. I had a positive experience, so I'll give them an A+.”

“They replaced a hot water heater. They were on time, clean, and professional. I would recommend them to my family and friends. I'd give them an A.”

“They were on time and knowledgeable. They showed me the problem and explained what was happening. They helped me find a leak. I would recommend them to my family and friends. They deserve an A.”

“Everything was great. They were doing a toilet. I'd give them an A.”

“They're always very responsive and polite whenever I use them. They did plumbing. I'd give them an A.”

“Some plumbers show up dirty, but the MET people were clean. They were replacing faucets and a shower head. I'd give them an A overall.”

“They called and promptly scheduled the work. They have a lot of availability, they're punctual, and they do good work. They did plumbing work, and it worked well. I'd rate them as an A.”

“We had an issue with the water heater and then plumbing problems. Their responsiveness was quite good. I'd give them an A.”

“They did plumbing for me. They really take care of their customers, and they don't try to sell you things you don't need. They're a really good company to work with. I'll give them an A.”

“Everything was fine. I put too much paper in the toilet and it got clogged. I'd give them an A grade.”

“He did some bathroom plumbing. They did an X-ray exam of the drainage and found that we had a few problems with the toilet seal. They get an A. They were very efficient and they did the job well.”

“They were really helpful and took extra time to fix everything. There was a leak in the shower. I'd give them an A.”

“They did plumbing. The gentleman was courteous, knew his stuff, and explained everything before he started working. The next day, we had an issue and he returned immediately. I would give them an A rating.”

“I liked their professionalism. They fixed a broken pipe. I'd give them an A.”

“They were good. They were confident they could fix the issue, and I haven't had any problems following their visit. They completely redid all of my septic lines, backwashed, and fixed the problem in my kitchen. I'd give them an A. We'd call them back in a minute.”

“They did plumbing work for me. It was great work. I'd give them an A.”

“MET did plumbing work. They understood the problem and did what was necessary to fix it. They were gracious and didn't try to sell us anything. I'd definitely give them an A.”

“They put in two commodes for me. They were prompt, on time, and very courteous. I don't know much about plumbing, but I know they did a good job. I'm pleased.”

“They were prompt and professional. They reconnected my dryer because there was a slight gas leak. Afterwards, they checked my plumbing and gave me a quote for repiping the house. I would give them an A.”

“They had to change two faucets. They were professional, punctual, and the quality of work was good. It was great. They get all A's.”

“They snaked a toilet and it's working fine so far. I'd grade them as an A.”

“I liked that they did what they said they were going to do in the time frame they told me. They did plumbing work. I'd give them an A.”

“I have no complaints with them. It's good. They did plumbing work.”

“My place is old, so I had to do upgrades to follow today's codes. The guy doing the work was great; he understood the codes and knew what to do. I had a new dishwasher put in, but it couldn't be installed. I needed a cutoff valve placed in between the supply and the dishwasher. It became a lot more involved as we went on. He had to do a cutoff at the hot water tank, split the line, and then branch it to the dishwasher. It was nobody's fault, this place is old, but he completed the job. I'd give them an A.”

“They fixed the random noises coming out of the faucet in the bathroom. They were professional and completed stuff in a timely manner. It was A work.”

“They did a variety of repairs—it wasn't just one thing. They did probably four or five different things for me. Generally, it was positive because they had a fast turnaround time. I'll give them an A.”

“They fixed the leak that we had in the toilet. What made it positive was they had a fast response. They deserve an A.”

“MET Plumbing replaced a water heater for a rental property, and they did an excellent job—I have no complaints. I'm happy, so I would rate them as an A.”

“They came in when I had no water, and they were able to fix the problem pretty quickly. They had to run a whole new water line from the front to the side of the house. I had no problem at all, and I'm very satisfied. They earned an A grade.”

“MET Plumbing did plumbing work on a problem we were having with our garbage disposal. We liked their cordiality and the professionalism of the serviceman. I'd give them an A.”

“They came out when I called them and solved the issue really quickly. We have an older home, so we had an issue with old plumbing. I chose them because I wanted someone local to the area I live in. I would give them an A.”

“I had a hot water heater replaced earlier this summer. They did what I asked them, and it all worked out. It was an emergency, and they came out quickly, they were efficient, and they found the problem and fixed it. I looked in the Best Pick Reports. I called one company, but they didn't service the area, so I had to go to the next one—MET Plumbing. I'd give them A+ because they were good.”

“The plumbers showed up on time, and they were personable and professional. I would rate them as A+.”

“I had MET Plumbing replace an exterior faucet and valve. They came out and did the job. I'd give them an A+.”

“They unstopped a tub and the sink. They were very professional, and they got the job done. They should get an A+ rating.”

“This time, they replaced a toilet. Before that, they'd fixed other things in our house, and that is why I used them this time. They are very professional and quite nice, and they clean up after themselves. They give us various options to choose from. I would give them an A+.”

“MET Plumbing came out here twice last year, and they were great. One thing they did involved the sink in the kitchen, and the other one was the toilet in one of the bathrooms. They came out the same day for the first problem. They did a good job. Two months later, we had a completely nonrelated issue somewhere else, and again, they came out the same day. They earned an A+.”

“They installed a new water conditioner, and then they fixed some other plumbing issues from the A/C that was not routed right. They put in new pump lines and stuff so the overflow wouldn't leak in the house. They were really knowledgeable, very quick, and thorough, and they did a great job. There were no issues. I'd rate MET as an A+.”

“We had a leak from the upstairs toilet to the kitchen below, and they figured the problem out. They were on time, and they responded quickly. I think I had seen them written up in the Best Pick Reports book. I would give them an A+.”

“They're just really friendly. They do their job, and they do it right. I don't ever have to call them back to redo anything. I would give them an A grade.”

“They were professional and considerate, and he was willing to do some minor stuff here and there. MET Plumbing is worth an A.”

“I think they're the ones that came and worked on my hot water heater. They were fine. They were on time, they worked quickly, and they got it done. They get an A in my book.”

“MET Plumbing has been here twice, and they did a good job.”

“They did outside valves, and I liked the work they did. I would give them an A rating.”

“They installed a hot water heater. They got out there and just took care of the job quickly. I went with them because they're the ones who said they could do it quickly. They deserve an A.”

“They were very personable and very helpful. They explained what needed to be done, and when we weren't able to fix it the first time, they came back the second time. We had a leak in a pipe in the attic, and my ceiling had collapsed. We just couldn't find it the first time. He looked, and I looked—we all looked. He did not charge me for the first visit since we couldn't find it. We had to get up there with a flashlight and all kinds of weird stuff to figure out where the leak was. I chose them because they were local. They earned an A grade.”

“They did a great job.”

“They replaced a kitchen sink faucet. They were available when I needed them, and that is why I chose them over other companies. They get an A because I didn't have any complaints.”

“MET Plumbing was terrific. They came out and looked at a leak, and they fixed the thing that needed to be fixed and nothing more—they didn't take advantage of the fact that I know nothing about plumbing. I'd give them an A+.”

“The technician that came to my house was awesome. I think he did a great job, and I was more than pleased. I would give them the highest rating I could. They deserve an A+.”

“MET was great. They unstopped a drain and changed all the knobs for the sink and lavatory that were corroding—A+.”

“MET Plumbing did a garbage disposal. The quality of work was excellent. This was my first time using them, and I would use them again. I'd give them an A+ grade. They were on time, and they called ahead of time when they were coming and told us the exact hour they were coming—they were very good.”

“They did some work for me, and I received quality work. They got the job done right, and they were just very accommodating. They fixed a leak outside of the house where the main line comes into the house line. Their customer service was excellent. I did not have any communication problems. I would rate them an A+.”

“MET Plumbing did well. He unstopped our sink. He was good—he told us a lot of things about how to keep our plumbing in straight. He was really nice and to the point. They were able to do the job in a timely manner for me. This was the first time I used them; I think my daughter found them. I would use them again. I'd give them an excellent rating—A+.”

“They did everything they said they would. They did it not only on time, but I had a schedule, and they met it. They had to bore underneath my slab to fix a broken water pipe. The quality of work was very good. The workers were all very good and very professional, and the customer service was very good. I would highly recommend using them. They deserve an A+.”

“MET Plumbing did a superb job. They repaired the wobbly base of a toilet in the house. After I had the problem fixed, I didn't have any more issues. I would give them an A+ because there weren't any complaints as far as I'm concerned. It was a messy job. The problem didn't reoccur, which to me is an A+.”

“MET Plumbing did the job. They were good guys—they went the extra mile. I had a drippy faucet, and they replaced my shower pipes in the wall. They were very courteous and nice boys. Cleanup was good—I didn't have to clean up after them. I would give MET Plumbing an A+.”

“It's been quite a while ago, but they did a good job. They basically gave me a quote, and they stuck to the quote. They gave me options as to which ways I could go. They did several things. They replaced the shower valve and cleaned out a drain line—those were two major things. The time frame the work was finished in was great. Their cleanup made it look like no one had been there—it was good. Their customer service was good—they contacted me afterward to see how things went and sent a card and so forth. There hasn't been a need for any additional repairs. I'd say they're an A+.”

“It started out with a leak, and they wound up repairing the leak and then changing out our hot water heater. The quality of the work was very good, and the workers and the cleanup were very good. I would use MET Plumbing again if I had it to do all over again. They're an A+ grade.”

“MET Plumbing got everything working—they fixed my garbage disposal, and they fixed the water softener outside. The workers are good—very knowledgeable. I'd give them an A+ rating.”

“They are a good bunch of people. If I need another plumber, I'm going to call MET Plumbing back. They did what I expected—I had a small problem, and they took care of it promptly. They did what they're supposed to do to keep my business. They installed a new water heater. I'd rate them an A+.”

“They were timely and had good service. They installed a water tank for us. We got other estimates besides theirs, but MET Plumbing stood out because they were very timely, courteous, and had good service. They communicated well initially for us, too. We received a warranty. I would give MET Plumbing an A+ grade, and I'd use them again if I had additional work.”

“MET Plumbing did some work for me. They installed a kitchen faucet because one of the handles had broken. The work the technician did was absolutely fine—he showed up the same day that I called and did pretty quick work of it. A friend of mine had used them for a plumbing issue, and she was satisfied, so I used them. I feel I received quality work from the company. I would give them an A+. After he completed the work, I had no complaints about the service.”

“MET Plumbing did a good job, and they're nice people. They've actually been here three times. I think the last time was for the sink—they've done two toilets and the kitchen sink. The technicians were great, and they cleaned up well after they were done. They get an A+.”

“It's been a while since they did any work, but it was good. The last time we had them come in, we had them fix the plumbing under our sink. We had put in a new sink, and the plumbing that was done previously wasn't quite right, so they fixed the piping underneath and made it work right. The quality of work was good. I would use them again. The cleanup was fine. I had a couple people come, and I liked who I was working with at MET Plumbing. I'd grade them an A+.”

“They knew what they were doing, they were good at what they did, and they were very pleasant to work with. We've had them out several times. The last time they came out, I think, is when they put our second clean-out plug in for us. David and his partner are nice—they're honest and good at what they do. I feel they do things in a timely fashion. I would give them an A+.”

“I thought it was very good—I was very pleased. They were quick, efficient, and very knowledgeable. They changed out a pipe in the attic. This was the first time that I used them. They deserve an A+.”

“They were replacing some pipes under the kitchen sink. They were very friendly, knew accurately what had to be done, and were very quick in both scheduling and handling the work. It was pretty easy to schedule my time—they worked around my schedule. They were a recommendation from a friend. They definitely rated an A+ for me.”

“They arrived and completed the job on time. They installed a brand-new faucet for me. I thought the technician that came out was just fine. When everything was totally done, I didn't have to clean up behind them. I would give them an A+.”

“The technician went above and beyond when he didn't have to. He was very courteous, clean, and very efficient. When we were first buying the house, there was a leak from the ceiling of the upstairs bathroom into our living room, and they came in and fixed it for us. It was just a really well done job and very quick. I think they were really good with cleaning up—we just had to replace that hole, and that's all. They'd be an A+.”

“They installed a garbage disposal, and the workers that came out were good. This was my first occasion using them; I think I saw their advertisement in Best Pick Reports. I would use MET Plumbing again. The quality of their service was good—I'd give it an A+.”

“They did good work—I'm satisfied with the work they did. They did some plumbing in the bathroom. This was my first time using them. They're an A+.”

“Their quality of work was fine. I would give them an A grade. I'd use them again, and I'd tell others that we were satisfied with the work done by MET Plumbing.”

“They installed a shutoff valve for me. The quality of work was pretty good. The workers that came out were fine. I'd give MET Plumbing an A grade. They did good work.”

“They were here on time, they did the job, and they were clean. I had them replace the kitchen sink and the garbage disposal because something was going wrong with it. The technician was a very bright young man who knew his job. I'd give them an A.”

“MET Plumbing was very prompt—they came when they promised they would—and they were able to repair my leak. That was my first occasion to use them, and I did not get any other estimates. They cleaned up well after their service, and they were considerate of their surroundings. I'll give them an A.”

“MET Plumbing did work for us—they replaced the hot water heater. So far, it has held up good. I would use the company again. The work's been completed with no complaints. I haven't taken the effort to sit down and visually inspect it, but since everything's working fine, I would assume that it's good, so I would give them an A. It came with a warranty.”