MET Plumbing
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

MET Plumbing has received 4.8 out of 5 stars based on 263 customer surveys.
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6th year as a Best Pick Call
"At MET Plumbing, our goal is to exceed your expectations. You will feel well taken care of by our team from the time you call until the job is complete. If you're looking for a positive, long-term relationship with a reliable plumbing company, give us a call. You'll be glad we MET."

Marion Tucker | Owner
Company Information
Services Offered
MET Plumbing provides plumbing services for residential customers, including drain cleaning, water and gas leak repair, sewage line replacement, and installation and repair of toilets, faucets, garbage disposals, water softeners, whole-house filtration systems, and other fixtures. MET Plumbing specializes in tankless and conventional water heater repair and replacement as well as whole-house repiping.
Company History
The company is owned by Marion Tucker, a Master Plumber with over 27 years of experience in the industry.
Employee Information
Prospective employees must pass background checks and drug testing. MET's plumbers wear uniforms, drive marked vehicles, and use boot covers and drop cloths to ensure clean jobsites.
Licenses
M-37282
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Bellaire, Houston, Missouri City, Richmond, Stafford, Sugar Land

Compiled Score:

MET Plumbing has received 4.8 out of 5 stars based on 263 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
07/30/2017

“They did a repair on a water heater. They knew what they were doing, came in, and got it done. A is fine. I already have recommended them.”

Review by
06/20/2017

“I liked everything about them. They changed the faucet in the kitchen and changed the plunger in the bathroom toilet. They deserve an A.”

Review by
06/20/2017

“He was quick and knowledgeable. He did it right. It was good work. They replaced the main shutter valve that goes into my house. I'd give them an A.”

Review by
06/20/2017

“They were very accommodating and very polite. They welded a pipe together in my shower. They get an A. As far as I can tell, everything is all good.”

Review by
06/20/2017

“They took all of the pipes out three months ago. They were very, very driven and very nice. They did a good job. I'd give them an A overall.”

Review by
06/20/2017

“I think they know what they're doing and their skills are good. They came several times. They changed the faucet, and they did some work on the toilet and a number of things. I'd give them an A.”

Review by
06/20/2017

“They seemed very professional, and they did a good job. We had no problems. It was actual plumbing work. I'd say an A+ for the overall rating. I'd definitely recommend them.”

Review by
06/20/2017

“I'd say they did a great job. They put a sink in for me in the master bathroom. They were very friendly and very polite, but they were high-priced. I think they got an A.”

Review by
06/20/2017

“It's been no problem with the hot water heater. Everything looks fine. I'd give them an A+.”

Review by
06/20/2017

“I had a positive experience.”

Review by
06/20/2017

“I felt like they explained everything that needed to take place and just kind of listened to my concerns and fixed it, and I have had no issues whatsoever with it. I was having my shower hardware installed and they had to go in and replace a pipe. My new hardware didn't fit on the old stuff so they had to go in and make it fit. They just cut a hole and went in and did that. I'd give them an A. I had no complaints. I think the guy had to bring somebody else just to be sure of it. He seemed like he knew what he was doing, but I think he had somebody come with him once he figured out what he had to do, to come and help him. I would recommend them.”

Review by
06/20/2017

“Every single time is positive. We have had several different technicians and technician assistants. Every single one of them very professional, very concerned with making sure we were satisfied with the work they were doing at the time, and then follow up afterward. They have fixed a catastrophic leak in our water sprinkler system in our yard. They have fixed a bad drainage problem from the French drain next door going into our water meter off the street. Sink unclogs, shower leaking, a number of things. I guess we've had them out here in the last few years, maybe seven or eight times. Very happy—grade A every time.”

Review by
06/20/2017

“They did good work, but they're just way too expensive. They did the valve that goes to the sprinkler system. I can't say they didn't do good work. The problem is that the job needs to be done by a sprinkler system company. If you call a plumber you're going to pay like four times as much. I was in an emergency for that particular job to replace that, I forget what they call that thing, the valve or whatever. But anyway, that's not a job one would want to call a plumber for. I’d give them a C.”

Review by
06/20/2017

“It was my daughter's house. I'm trying to remember what that was. I know we called somebody to replace the disposal. I babysit for my grandchildren, so I was probably there at the time. I was very satisfied with them. They were courteous and knowledgeable. I think it was two young men. I'm thinking under 30. They were very professional and explained everything to me, and they did a good job. I'd give them an A+. They really did a good job. There's always something you can improve on.”

Review by
06/20/2017

“I wasn't there or home when they did any of the work. My wife was, but I think everything seems to be fine and good and working so I would say it was positive. I think they changed some temperature valves or something like that. The temperature wasn't right in a couple of the showers, and I don't know if she had them do some additional work or not. I don't know what else they would have done. I would say A+ probably.”

Review by
06/20/2017

“He was on time. He did a very good job. He actually came in, did it better than I expected because I thought I had a serious problem and he found a simple problem and did a simple solution. I thought I had taken a shower head off and checked it out. He found it was a junction passed that so it was simple. If I had gone one more I would have found it but that's why I pay professionals to do that. I'd rate it A+.”

Review by
06/20/2017

“I'd use them again. They knew what they were doing. They cleaned up after themselves. They laid the mats down when they brought the hot water heater in and went upstairs in the attic. Two guys did all of the work, and they were in and out of here in three and a half hours, which I thought was fantastic. I'd give them an A+. I recommended them to my neighbor at the end of the street and they liked him too.”

Review by
06/20/2017

“The person who came in the house was really helpful. However, the issue we had in our situation wasn't well resolved and it was quite expensive so we ended up finding a different place. I think we had a leak. I can't remember. It was right when we just bought the house. I can't really remember what was the reason. I would say they deserve a C, however. Pricing-wise I wouldn't use it again.”

Review by
06/20/2017

“They were wonderful. They came in. They knew what needed to be done, they did it, they came right away, and it was on a weekend. It was great. It was the cost that I wasn't expecting, but as far as their services and their work, excellent. They had to change the bottom part of our water heater. It's up in the attic. We have a two-story home. The experience would be an A.”

Review by
06/20/2017

“I had a very good experience. The gentlemen were polite, the work was done well, they were very neat, and it was just a good experience. They were very personable, they did the work well, they cleaned up after themselves, and they explained what they were doing. It was plumbing. It was my water heater. They replaced my two water heaters.”

Review by
06/20/2017

“They were knowledgeable, professional, and friendly, but not overly so. They were everything that I would want. I keep their magnet on my fridge so that I can use them if I ever have trouble again. They've done plumbing work. I'd give them an A+.”

Review by
07/13/2016

“They were prompt and professional. They reconnected my dryer because there was a slight gas leak. Afterwards, they checked my plumbing and gave me a quote for repiping the house. I would give them an A.”

Review by
07/13/2016

“I liked him. He did the work that was requested. After he left my water pressure's never been the same, and my main shutoff valve is broken. I suspect that it happened when they came, because it was immediately the next day. That's so but I can't prove it. We'd just had a leak in the toilet. It had come through to the ceiling and I wasn't sure at that point where the leak was coming from whether it was our plumbing the pipes or just the toilet. They had to cut into the ceiling, see where it was coming from, and then they replaced the turnoff valve on the back of the toilet. I'd probably give them a C.”

Review by
07/13/2016

“I had no complaints. Everything went fine.”

Review by
07/13/2016

“I have no complaints with them. It's good. They did plumbing work.”

Review by
07/13/2016

“They're very helpful, kind, and straightforward. They earned an A.”

Review by
07/13/2016

“Everything was great. They were prompt, on time, and courteous. I had no complaints with them.”

Review by
07/13/2016

“They didn't try to overcharge us and fixed the problem quickly. I had no complaints. They did a great job.”

Review by
07/13/2016

“They completed it fairly quickly, and it’s still working. I don't have any complaints. A valve for my refrigerator was broken and they replaced it. I'd rate them as an A.”

Review by
07/13/2016

“They were efficient, quick, and professional. They did an inspection of the water tank and drainage work for me. I'd give them an A. They were on time and had good cleanup.”

Review by
07/13/2016

“They're OK. They did general plumbing work on two toilet issues. It was quick, and everything is still good. However, I think the price was little high. I'd give them a B.”

Review by
07/13/2016

“I've had them out at my house a few times. They've been helpful, friendly, and knowledgeable each time they've been here. The most recent work was a water heater replacement. They’re an A+ company.”

Review by
07/13/2016

“It's fine. They fixed a drain in the sink. They were polite and explained what they were doing, but they were expensive. I'd give them a B+.”

Review by
07/13/2016

“I've used them before—I had a bathroom faucet changed out. They’re quick, prompt, and neat. I had a positive experience, so I’ll give them an A+.”

Review by
07/13/2016

“They put in two commodes for me. They were prompt, on time, and very courteous. I don't know much about plumbing, but I know they did a good job. I'm pleased.”

Review by
07/13/2016

“Most recently, they fixed a leak in the plumbing. It was excellent. They were very punctual, efficient, clean, and their customer service was great.”

Review by
07/13/2016

“It was very good. They  were fast and the technician was very courteous. They did a partial rebuild on a toilet. I would give them an A+.”

Review by
07/13/2016

“They had to change two faucets. They were professional, punctual, and the quality of work was good. It was great. They get all A's.”

Review by
07/13/2016

“I liked that they did what they said they were going to do in the time frame they told me. They did plumbing work. I'd give them an A.”

Review by
07/12/2016

“Some plumbers show up dirty, but the MET people were clean. They were replacing faucets and a shower head. I'd give them an A overall.”

Review by
07/12/2016

“We had an issue with the water heater and then plumbing problems. Their responsiveness was quite good. I'd give them an A.”

Review by
07/12/2016

“They replaced a seal for the toilet and checked for a crack in my pipes. I thought they were a little expensive. I'd give them a B.”

Review by
07/12/2016

“The work was fine, but it was horribly expensive. I'd give them a B+. The drain from my kitchen sink to my wall had rusted, and he was not pleased.”

Review by
07/12/2016

“He did some bathroom plumbing. They did an X-ray exam of the drainage and found that we had a few problems with the toilet seal. They get an A. They were very efficient and they did the job well.”

Review by
07/12/2016

“They did plumbing for me. They really take care of their customers, and they don't try to sell you things you don't need. They’re a really good company to work with. I'll give them an A.”

Review by
07/12/2016

“They called and promptly scheduled the work. They have a lot of availability, they're punctual, and they do good work. They did plumbing work, and it worked well. I’d rate them as an A.”

Review by
07/12/2016

“They  did what they said they were going to do and charged the price they quoted. They've done plumbing work and drain cleaning for me. I'd give them a perfect score overall—A+.”

Review by
07/12/2016

“MET did plumbing work. They understood the problem and did what was necessary to fix it. They were gracious and didn’t try to sell us anything. I'd definitely give them an A.”

Review by
07/12/2016

“I  have them on my refrigerator and I call them whenever I need plumbing work. I had a crack on the back of my toilet, and they replaced it. I'll give them an A+.”

Review by
07/12/2016

“They're always very responsive and polite whenever I use them. They did plumbing. I'd give them an A.”

Review by
07/12/2016

“MET was very efficient. They've done both plumbing and drain/sewer cleaning. They’re very good; I'd give them an A.”

Review by
07/12/2016

“They were really helpful and took extra time to fix everything. There was a leak in the shower. I'd give them an A.”

Review by
07/12/2016

“They were very professional, timely, and gave us a good price. They did plumbing work. They get an A from me.”

Review by
07/12/2016

“They did plumbing work for me. It was great work. I'd give them an A.”

Review by
07/12/2016

“I liked their professionalism. They fixed a broken pipe. I'd give them an A.”

Review by
07/12/2016

“The work was excellent, but I wouldn't recommend them because of the price.”

Review by
07/12/2016

“It was fine. They had to replace a couple of valves behind my washer. I've used them twice—they’re nice. I'd give them an A rating.”

Review by
07/12/2016

“They said it was this seal that they charged me over $3 to fix then so we turned the water on an upstairs toilet and come to find out that didn't fix it. It still leaked. A minor adjustment was all the toilet needed to be fixed. He said the wax seal was bad, but what the real problem was the water was rising too high in the back of the toilet tank and it was leaking through where the handle is. All they had to do was tighten the chain a little bit which would have taken two minutes. They were nice. They were polite, but they did the wrong repair and it wound up costing me over $3 and it should have only cost me $7. They were nice and were polite. I'd give them a C overall.”

Review by
07/12/2016

“I dislike the way they do business. I am completely dissatisfied with the way they do business. I had a simple leak.. I chose them because I thought it was a legit company. I called them and I talked to the spokesperson and I asked him to come out. They said no problem. I said, 'I need to know the charge' and they said, 'When they come out they will tell me the charge.' I said, 'OK. Be sure to call me in case I don't.' They said OK and the charge just to check it was $18. So I told them my grandson would be there and they could look at it and come over. Did they call me? No they did not. They called my grandson and told him the charge would be over $410 with a discount. They did not call me. My grandson, not knowing better, said OK fix it. They fixed it and took his credit card and charged it. When I got home I was highly upset about it. I called them. Why didn't you tell me? They said that they thought it was understood. I said $15 I'd be glad to pay for the coming over here but I don't want to pay the $410. The piece of pipe they put on cost $6.68 over at the store. The time they spent there was $15. This wasn't no 15-20 minute bill. I said, 'Why are you charging so much for that?' They said it's for the warranty in case it ever goes out and they refused to discuss it anymore. I talked to another lady and she said they would give me a $25 discount.”

Review by
07/12/2016

“We signed up for their preferred customer program. I was impressed with the service, the difference in price, and the priority that it gives you when a service call is necessary. I’m glad that I shelled out the additional money to sign up for that. They did plumbing work, and I'm going to have them back to flush my hot water heaters and mineral build-up. I’d give them an A- because I'm tough. No complaints at all.”

Review by
07/12/2016

“I was very pleased with MET Plumbing. They were very respectful of my home. They had to replace a water heater going through the attic and out the hallway, and I have nice wood floors. So they put down protection and made sure my floor was safe. There were no unexpected expenses; what they quoted is what they charged me. The best part was the gentleman who did it, he seemed very knowledgeable. I would give them an A, and I would refer them to my friends.”

Review by
07/12/2016

“They did plumbing. The gentleman was courteous, knew his stuff, and explained everything before he started working. The next day, we had an issue and he returned immediately. I would give them an A rating.”

Review by
07/12/2016

“They bought out MET from another person that I’d used for years. They're a little bit more expensive than the previous guy is, but they do excellent work. It was plumbing work. I'd give them an A; I have no problems whatsoever”

Review by
07/12/2016

“I had another problem with a plumbing issue two days later. I called a company and it was a whole lot cheaper and they were every bit as good. They just installed a new faucet. I'm sure the plumbing's all the same. I have no complaints outside of the price.”

Review by
07/12/2016

“Every time I've used them, they've been very thorough. I got price quotes up front. They were professional and did exactly what they said they were going to do. One time was plumbing work and the other was drain cleaning. The work was done well, I'd give them an A+ overall.”

Review by
07/12/2016

“They were good. They were confident they could fix the issue, and I haven't had any problems following their visit. They completely redid all of my septic lines, backwashed, and fixed the problem in my kitchen. I'd give them an A. We'd call them back in a minute.”

Review by
01/05/2016

“They came quickly, got the job done and did what was expected. They unclogged the upstairs sink. The job took about 30 to 45 minutes. The work was fine. It was very clean. Everything is still working now. I would recommend them. I would give them an A.”

Review by
01/05/2016

“They came and they fixed the problem quick and they were very polite and that's what I need. They cleared the pipe. It was interior and they fixed it from the outside. It looks good now with no problems. I would recommend them. I would give them an A.”

Review by
01/05/2016

“I liked the fact that my sink is not clogged anymore. They came, did the job and everything is working. The job took half an hour maybe. He worked outside so it was OK. I would recommend them. I would rate them as an A for no complaints.”

Review by
01/05/2016

“They returned our calls quickly. They were knowledgeable and courteous. We had a clogged drain. This was an interior job. The whole job took maybe a half hour. The job looks great today. They get an A grade.”

Review by
01/05/2016

“He explained what was wrong. He seemed to know what he was talking about and did it in a short amount of time. He resealed the toilet is what he did. This was an original toilet that has been there since '45. It had a leak at the base of it. That was causing a back-up into the shower. They did fine. We would give them an A.”

Review by
01/05/2016

“They were very honest. They fixed the problem the first time and then gave some helpful hints that we were able to fix additional problems ourselves without any additional work. It was interior sinks that they did. The work area looked clean after they were finished. I would give them an A.”

Review by
01/05/2016

“They seemed to know what they were doing. They unclogged a drain line for me. It was an interior job. It was like an air conditioning drain. The job probably took 30 minutes. It's still working. They were both good workers. I would say they're excellent work with no complaints.”

Review by
01/05/2016

“They got finished ahead of schedule. They had to repair a clog in my sewer mainline. It took a couple of days. It looked fine after it was completed. It looks good today. I would give them a B. They thought there was one problem. They thought the pipe was collapsed but it actually wasn't. It was partially blocked by an obstruction that was in there. If they diagnosed it correctly the first time, I would have given them an A.”

Review by
01/05/2016

“They got the work done. The toilet actually is clogged up again so I need to call them. It was fine. It was a little higher than what I wanted to pay. I found them online. I'm going to reserve my judgment until I call them back and get them out here. I do remember them telling me that their work had a warranty if I remember correctly. I would give them a B-.”

Review by
01/05/2016

“They explained things. They were pretty professional. They told me what it was going to cost. That was real helpful in my decision-making. They had to repair my main line underneath a concrete slab. It was the water line. They were here for three or four hours. As far as I can tell, it's still repaired. I'm going to give them an A- because it was pretty muddy out there. They did their best to clean up the concrete but it would've been nice if it was all cleaned up.”

Review by
01/05/2016

“They did a very nice job and a good write-up so hopefully I will get the money back from the HOA. There was an old cast-iron pipe in the wall of our rental unit. That pipe had completely rusted and they tracked down where the problem was and where the clog was and ended up having to cut that pipe out and replace it. It took them maybe six hours of work or something like that. It was a while ago. I would recommend them, they did a nice job. I would give them an A.”

Review by
01/05/2016

“They were here right on time. They were very good about cleaning up after themselves. They did some repairs to a shower and they had to replace two of our toilets and they did the plumbing with that. They had to come out for three days. The first repair that they did on the toilet did not fix the problem so they came right away again the next day to take care of the problem. They were good about giving us credit back on what we had already paid and applied that to what we needed to do for the new problem. I would give them a B. It's probably not their fault but they didn't get it right just the first time.”

Review by
01/05/2016

“They did some drain work and it's still fine. Their service was good and they did quality work on the scope of the work. They cleared a clogged drain from the air conditioner evaporator coil. They took about 10 minutes. The work area looked fine and clean after they were done. I would tell others that they did good work but their price of the work was not conventional with the work provided. I would give them a B- because you have to grade on everything. They would be an A if the price was different.”

Review by
01/05/2016

“They arrived really, really quickly after I called which was good because it was an active leak. It was a leaking water hose that they fixed. It took them maybe 20 minutes to get here. Everything looks fine and good today. I would recommend them. I think I would give them a B. It's kind of a long story but when they left our home the first time, we still didn't have any hot water. They leak was fixed but we didn't have any hot water.”

Review by
01/05/2016

“They were very good. They were able to come out the same day even though the lady that answered the phone said they were already booked. I told them my situation and she was able to accommodate me. They were very thorough and explained what was going on and what I needed to do to fix everything. It was a clogged drain. Everything is working today. I would recommend them. I would give them an A.”

Review by
01/05/2016

“They just made it out to my house quickly. They were very professional when they were here. They solved my problem. It was just overall a really good experience. We were having trouble with some pipes with our washing machine. It took a couple of hours because they had to run a snake through a whole bunch of pipes. It took a while. I would recommend them. I would give them an excellent grade.”

Review by
01/05/2016

“It seems expensive to me. Two guys showed up. It was one guy plus an intern or the junior plumber guy. What they had to do was a roto-rooter job and moved one out of the way and I got charged a lot. It was like four or five times more than I thought it was going to be. I don't think they were there for four or five hours but I got charged for it. They fixed the problem though. I didn't follow up with them about the issue. I just kind of endured it. The secondary drainage line was clogged and so they cleared that. They had to move one and half inch of plastic pipe out of the way. I got charged $100 for that and I could have done that with one connector and a piece of glue. It was simple pipework. It was A work. The work didn't have a problem, the price was the problem.”

Review by
01/05/2016

“They did a good job. There was two of them. The main guy knew 100% of everything that he was doing and he was actually teaching his coworker what to do and he explained a lot of things. He was very knowledgeable. One which was extremely hard to get on. They actually installed three closets. One in the kitchen and then the two bathroom faucets. As far as the workmanship and professionalism and knowledge, I would say they're great. As far as the price goes, I just personally think it was overpriced but that's just me. I would say they're an A. They cleaned up. They were professional. They recycled.”

Review by
01/05/2016

“There was another leak after they had finished digging the whole and putting in some new pipes and doing it the right way. They came out there and fixed it up without charging us which was great. Their warranty or whatever, they backed it up with what they said. We had a leak that was underneath the house and it was backflowing up into the dishwasher. They had to dig under the ground and relay the pipe and have it be held right. They did a good job. I thought it was a little expensive. I guess I can see why they're expensive. I would have to give them probably an A.”

Review by
01/05/2016

“They communicated the problem with me and it was really fast and they're really nice to talk with. It was a little too expensive but everything else was good. The bathtub was clogged so I think they had put a camera inside and it appeared that something was broken on a tube because the house is too old and all that. I don't remember how long they took. I wasn't at home so he was calling me and telling me what was going on and all that. I really didn't measure time. It was a great job. They're excellent with no complaints.”

Review by
01/05/2016

“They get an A. It was a clogged drain.”

Review by
01/05/2016

“It's OK. Everything is good.”

Review by
01/05/2016

“No more questions, thanks.”

Review by
01/05/2016

“They were just nice. I would give them an A.”

Review by
01/05/2016

“The technician was good. The price was way too high. They unclogged the drain. It was an interior job. It took them 45 minutes to do the job. I would give them an A.”

Review by
01/05/2016

“They showed up when they said they would and they took care of the job. I thought they were reasonably priced. It was a leak in an upstairs shower drain. I would give them an A.”

Review by
01/05/2016

“A sink was clogged. It was good. They were fast. The guy was bilingual which stood out about their customer service. The work is good today. I think I would give them an A.”

Review by
01/05/2016

“It's OK. They were courteous and professional. They had to snake a drain in the shower. They took probably 30 to 45 minutes, if that. Everything is fine. It's draining. I would give them an A.”

Review by
01/05/2016

“They did nothing wrong. They just fixed something. I would give them an A. It was drainage. It was leaking and they fixed it.”

Review by
01/05/2016

“The pipes are working. So far, it looks like good. They replaced all the pipes in our front yard. It took a day, maybe a day and a half.”

Review by
01/05/2016

“They came out quickly on a weekend. They were fine. I had plumbing issues. It was a drain issue. I would give them an A.”

Review by
01/04/2016

“This was some time ago. They were very helpful. They were very polite and efficient. Overall it was a great experience.”

Review by
01/04/2016

“They were very professional and helpful. I liked what they covered and everything. They put in a water heater. I would rate them as an A.”

Review by
01/04/2016

“They did a fine job. They replaced the lining from the meter to the house. The customer service was fine. I would give them an A for no complaints.”

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