Abacus Plumbing, Air Conditioning & Electrical
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 393 customer surveys.
5
301
4
53
3
15
2
17
1
7
9th year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus provides plumbing repair, installation, and inspection for water heaters, tankless water heaters, water softeners, water filtration and treatment systems, sinks, toilets, fixtures, garbage disposals, and gas lines. Abacus offers repiping, annual plumbing inspections, and slab leak detection as well as drain and sewer cleaning, repair, and replacement.
Services Not Offered
Abacus does not offer septic system work.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Abacus was founded in 2003. CEO Alan O'Neill has over 40 years of plumbing experience.
Distinctions
Abacus was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
4001 Kendrick Plaza Drive
Houston, TX 77032
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-20628

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 393 customer surveys.
5
301
4
53
3
15
2
17
1
7
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/14/2019

“I like the way they inform the customer of when they are coming through text and email. They are generally always on time, even when I had an emergency they were able to get out on time. Also, all the technicians are professional.”

Review by
02/14/2019

“They're very good at communication, as far as explaining what needs to be done and why. They've improved significantly. They used to hit heavy with sales pitches when they were doing maintenance treatments, and they've improved considerably on that, and I appreciate that very much.”

Review by
02/14/2019

“I have a wonderful water filter installed now. There were no areas where they exceeded my expectations. They were on time and they were suppose to be.”

Review by
02/12/2019

No review comments provided

Review by
02/11/2019

“I have used Abacus for the past 15 years and have always received excellent service. They are very responsive to emergencies. Their prices may be slightly higher but it is well worth it!”

Review by
01/25/2019

“I only use the plumbing department.”

Review by
01/25/2019

“$1200.00 to replace 10 feet of galvanized hot water line pipe in attic. Met plumbing did it for $400.”

Review by
01/22/2019

No review comments provided

Review by
01/09/2019

“They unclogged my plumbing.”

Review by
01/08/2019

“Abacus Plumbing, Air Conditioning & Electrical exceeded my expectations in regards to a situation with our water heater. Aaron Duffey was wonderful; he was very helpful and knowledgeable. He came up with a solution that no one else communicated with us before,”

Review by
01/08/2019

“I was most satisfied with their professionalism and the quality of the final product.”

Review by
12/20/2018

No review comments provided

Review by
12/19/2018

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations in all areas.”

Review by
12/18/2018

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations with the PEX piping in the attic.”

Review by
12/18/2018

“They met my expectations.”

Review by
12/13/2018

No review comments provided

Review by
12/11/2018

“I am satisfied with them because they are very professional.”

Review by
12/11/2018

“I would like to recognize Brian for his exceptional service.”

Review by
12/11/2018

“They came to my home when they said they would come and it was on short notice. They are just a good quality company.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“They repaired our flood damage.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“They are very timely, explain things well and are very responsive.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“There are just very professional and they came on short notice.”

Review by
12/11/2018

“I am satisfied because they have always have done a good job for us.”

Review by
12/11/2018

“I like that they have a program that they will come out and check your plumbing, electrical, and air conditioning and heating systems.”

Review by
12/09/2018

“Abacus did everything right the first time. The appointment, on time, the estimate, totally explained, and did the job as promised, completed on schedule.”

Review by
12/09/2018

“We were very satisfied with our recent experience: service agent was on time, very diligent in assessing the problem and thorough in fixing it.”

Review by
12/09/2018

No review comments provided

Review by
12/09/2018

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Review by
12/09/2018

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Review by
12/07/2018

“They installed a commercial grade water heater in my house, and it made too much noise. They worked hard to reduce the noise and came back until it was resolved.”

Review by
12/05/2018

“I am likely to recommend Abacus Plumbing, Air Conditioning & Electrical to a friend. Sebastian is a quality professional. He completed the installation quickly and there was no mess.”

Review by
12/04/2018

No review comments provided

Review by
12/03/2018

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Review by
12/03/2018

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Review by
12/02/2018

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Review by
12/02/2018

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Review by
12/02/2018

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Review by
12/02/2018

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Review by
12/02/2018

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Review by
12/02/2018

“Their work was excellent and they did a very nice job.”

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

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Review by
12/02/2018

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Review by
12/02/2018

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Review by
11/30/2018

“I would recognize anyone and everyone. It is har dot single anyone out because they are that good. In all the years I have been doing business with them I have dealt with nothing but top professional, intelligent, experienced individuals from the top all the way down. They are a wonderful crew and I am so pleased with them.”

Review by
11/30/2018

“They did not try to sell me anything and only did what needed to be done and were honest abut things that could wait until a later date.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

“Already have recommended them! Mr. Castro did a fine job.”

Review by
11/30/2018

“They met my expectations by calling me back.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

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Review by
11/30/2018

“I have used Abacus multiple time and have always been satisfied with their work.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

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Review by
11/30/2018

“I like them because I can trust the work they do. Whenever they come you know the work is done right. I have used other plumbing companies in the past and have had problems afterwards but never with them.”

Review by
11/30/2018

“The company met all of my expectations.”

Review by
11/30/2018

“I would like to recognize both technicians for their exceptional service.”

Review by
11/30/2018

No review comments provided

Review by
11/29/2018

No review comments provided

Review by
11/28/2018

“all were great”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

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Review by
11/28/2018

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Review by
11/28/2018

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Review by
11/28/2018

“All the technicians weave had have been excellent”

Review by
11/28/2018

“I am satisfied that the work is normally completed on the first visit.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

“We have been using Bob for years and would not use anyone else. he is a five star rating every time.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

“Always reliable. They do great work at a reasonable price.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

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Review by
11/27/2018

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Review by
11/27/2018

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Review by
11/27/2018

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Review by
11/27/2018

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Review by
11/27/2018

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Review by
11/27/2018

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Review by
11/27/2018

“Have never had a bad experience with any of their employees they”

Review by
11/27/2018

No review comments provided

Review by
11/19/2018

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Review by
11/19/2018

“Very professional service personnel”

Review by
10/22/2018

“Abacus Plumbing, Air Conditioning & Electrical did not meet or exceed my expectations. It is a zero.”

Review by
10/16/2018

“They are very professional.”

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

“Sebastian did an excellent job. I cannot remember his last name.”

Review by
10/16/2018

“I used them for another property, and would like to recognize Bayo.”

Review by
10/16/2018

“I would like to recognize the lead technician who communicated with me about my project for his exceptional service.”

Review by
10/04/2018

“They figured out after numerous times what was going on this the plumbing. They brought out a specialist because of my 1921 old house.”

Review by
10/04/2018

“Abacus Plumbing, Air Conditioning & Electrical exceeded my expectations.”

Review by
10/04/2018

“The technician was wonderful. He did everything that he said he would. He explained everything clearly and we had no complications. It was so smooth.”

Review by
10/04/2018

“I don't remember the tech's name, but he did a good job.”

Review by
10/04/2018

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations with everything except the price.”

Review by
10/04/2018

“There were no areas that they exceeded my expectations.”

Review by
10/03/2018

No review comments provided

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