Abacus Plumbing, Air Conditioning & Electrical
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.5 out of 5 stars based on 133 customer surveys conducted through GuildQuality.
5
103
4
9
3
10
2
4
1
7
11th year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus provides plumbing repair, installation, and inspection for water heaters, tankless water heaters, water softeners, water filtration and treatment systems, sinks, toilets, fixtures, garbage disposals, and gas lines. Abacus offers repiping, annual plumbing inspections, and slab leak detection as well as drain and sewer cleaning, repair, and replacement.
Services Not Offered
Abacus does not offer septic system work.
Warranty
Abacus offers a 1-year parts-and-labor warranty that increases to 2 years for members and up to a 15-year warranty on standard tank water heaters.
Company History
Abacus was founded in 2003.
Distinctions
Abacus was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
2105 Denton Drive
Austin, TX 78758
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-20628

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.5 out of 5 stars based on 133 customer surveys conducted through GuildQuality.
5
103
4
9
3
10
2
4
1
7
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
07/26/2021

“I would like to recognize Brandon for his exceptional service.”

Review by
07/22/2021

“Andres was exceptional.”

Review by
07/20/2021

“Every person I have encountered has been really good.”

Review by
07/07/2021

“They changed the water heater, it was supposed to be better, but it's not right.”

Review by
06/28/2021

No review comments provided

Review by
06/27/2021

No review comments provided

Review by
06/27/2021

No review comments provided

Review by
06/27/2021

No review comments provided

Review by
06/24/2021

“I was satisfied with the fairness of the job. He did a great job.”

Review by
06/24/2021

“They met/exceeded expectations in all areas.”

Review by
06/24/2021

“I can't remember his name, but the plumber that did the work was a very good plumber.”

Review by
06/24/2021

“I have had a lot of trouble with the AC in my home for 15 years. I have had it replaced for the third time now. This is finally the way the AC is supposed to work. They did a very professional job. They left everything clean upon leaving. I wouldn't want to go with anyone else now. I have had trouble with several HVAC companies. This is the first one I am overly satisfied with in all aspects.”

Review by
06/23/2021

“All three of them were fine, they did a good job.”

Review by
06/23/2021

“They were very efficient, on time and very customer friendly.”

Review by
06/23/2021

“They were very good, very professional and very helpful. I trust their service and know if I have an issue they'll be right here to take care of it.”

Review by
06/23/2021

“The service was done long ago, I can't remember that young man's name, but he did a great job.”

Review by
06/23/2021

“The plumber went to a lot of effort to get the part installed before the end of the day. He had to go pick it up and come back.”

Review by
06/22/2021

“I would like to recognize the technician.”

Review by
06/21/2021

“I wasn't satisfied with the overall result.”

Review by
06/20/2021

“Always professional and friendly, always do quallity work.”

Review by
06/20/2021

No review comments provided

Review by
06/20/2021

No review comments provided

Review by
06/15/2021

No review comments provided

Review by
06/12/2021

“Yes, we recommend Abacus to all our friends & family.”

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

“Not only were they professional, punctual and clean, they were also kind and thoughtful in squeezing me in when I had an emergency.”

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

No review comments provided

Review by
06/09/2021

No review comments provided

Review by
06/09/2021

No review comments provided

Review by
06/09/2021

“Absolutely not likely to recommend.”

Review by
06/09/2021

“I have a service contract with Abacus for electrical as well as plumbing. I had requested a service call but no one came out”

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

“Andres”

Review by
06/08/2021

“Abacus employees are always professional and knowledgeable. I have been very happy with their work!”

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

“Once the pipe section was replaced with pex, it was obvious that the amount being charged was far more than fair for time spent and materials used on the job. It took several calls before speaking with a supervisor who was willing to listen to my concerns and agree to an an adjustment of charges for completed work.”

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

“I appreciate the service, but I dislike unnecessary recommendations.”

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

“The first plumber who responded to the leak did an excellent job. I forget his name now but his work was excellent and he was efficient and neat and tidy. He repaired the leak very well.”

Review by
07/14/2020

No review comments provided

Review by
07/12/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Everyone that has come out and done work for us has been excellent. They are exceptional.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“They met all of my expectations.”

Review by
07/07/2020

“They were very professional and timely. Their quality of work is a plus.”

Review by
07/07/2020

“They met and exceeded my expectations in all areas.”

Review by
07/07/2020

“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“The quality of the product and the warranty meets my expectations.”

Review by
07/07/2020

“They have done a very good job for me.”

Review by
07/07/2020

“They were very thorough.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“They are very knowledgeable and provided different options.”

Review by
07/07/2020

“I cannot remember because it was a long time ago.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Steve, he was knowledgeable. He was apologetic about the issues that had arisen.”

Review by
07/06/2020

“Outstanding company.”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

“I want to commend Ricky Maldonado for an outstanding job of repairing my plumbing problem.”

Review by
06/27/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

“Everyone they have sent has been exceptional IMO”

Review by
06/25/2020

“The replacement and upgrade of my electrical panel was a genuine piece of art.”

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

“yes I only know plumbing”

Review by
06/24/2020

“Timeliness, availability”

Review by
06/24/2020

No review comments provided

Review by
09/12/2019

“They fixed the problem and unclogged it! I was satisfied with that!”

Review by
08/23/2019

“Jose was really good.”

Review by
08/23/2019

No review comments provided

Review by
08/23/2019

No review comments provided

Review by
08/22/2019

“They had to tear up my deck to dig a trench, and just the way they took care of it and put it back together. I thought I was going to have to pay to someone to do my deck, and I didn't.”

Review by
08/21/2019

“They did what expected.”

Review by
08/21/2019

“All of the technicians have been great.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“I would like to recognize Bob Connolly for his exceptional service.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“The plumbing met my expectations.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“I am not happy with the technician who came out. I did not like how he handled my request for services. The service was not completely preformed. I think that they could have done a better diagnosis of the problem.”

Review by
07/23/2019

“I would like to recognize Randy for the plumbing and I generally like all of them.”

Review by
07/23/2019

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations. They did a good job. They were fine.”

Review by
06/17/2019

“Very professional!”

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