Abacus Plumbing, Air Conditioning & Electrical
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 388 customer surveys.
5
297
4
52
3
16
2
15
1
8
9th year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus provides plumbing repair, installation, and inspection for water heaters, tankless water heaters, water softeners, water filtration and treatment systems, sinks, toilets, fixtures, garbage disposals, and gas lines. Abacus offers repiping, annual plumbing inspections, and slab leak detection as well as drain and sewer cleaning, repair, and replacement.
Services Not Offered
Abacus does not offer septic system work.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Abacus was founded in 2003. CEO Alan O'Neill has over 40 years of plumbing experience.
Distinctions
Abacus was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
4001 Kendrick Plaza Drive
Houston, TX 77032
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-20628

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 388 customer surveys.
5
297
4
52
3
16
2
15
1
8
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
06/17/2019

“Very professional!”

Review by
06/17/2019

No review comments provided

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize the gentleman that came out and did the assessment for HVAC installation; he was very knowledgable and helpful.”

Review by
06/12/2019

“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”

Review by
06/12/2019

“I feel that they were all three very knowledgeable in their fields. They were punctual and showed up on time. They were very professional.”

Review by
06/12/2019

“I would like to recognize everyone they sent for exceptional service. We've had a new air conditioner installed, plumbing work and electrical re-wiring done. They were all outstanding!”

Review by
06/12/2019

“I'd like to recognize both the technicians that came out, they were both exceptional, very professional and knowledgeable.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“They did what they said they would do.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize the technician for exceptional service.”

Review by
06/12/2019

“My salesperson was awesome, I don't know his name but he was very, very nice, professional, and courteous.”

Review by
06/12/2019

“They are a great company and the technicians are great. They are really great and we really appreciate their service. They are very professional.”

Review by
06/12/2019

“I would recognize Dana Barnes and the guy that came over and fixed my problem. He was very good because it was a special situation. I bought the house two years ago and the previous owners put the cap on the drain clean out the wrong way. In order to take it out, they had to drill a hole in it which caused a leak. He sealed the cap and it has been a month and there have been no leaks. Everything worked out great and Dana was very personable.”

Review by
06/12/2019

“I don't remember who was here.”

Review by
06/12/2019

“I was satisfied because they were here on time.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize the last technician that came out for his exceptional service. He was the one in constant communication.”

Review by
06/12/2019

“I would like to recognize Jose Ortiz in the Air Conditioning department.”

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

“Had work done on shower and was told another company would contact me about replacing tile but never heard from them.”

Review by
06/07/2019

“Recognize Monte Cunningham HVAC Technician. I always request that he service my system. Best ever!!!!!”

Review by
06/06/2019

“Come out on Easter weekend to clear a clog in the main drain line.”

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“I forget his name, but the Tech who installed our hot water tank did a really good job.”

Review by
02/16/2019

“Everything was just fine and dandy.”

Review by
02/16/2019

“The people that were here did a fantastic job.”

Review by
02/15/2019

“They are just very professional, they come on time and they stay a little later if they have to, to get the job done.”

Review by
02/15/2019

“They exceeded my expectations. They are just a good company; I've used them several times.”

Review by
02/15/2019

“I've had several different employees come to the house; they've all done a great job.”

Review by
02/14/2019

“I like the way they inform the customer of when they are coming through text and email. They are generally always on time, even when I had an emergency they were able to get out on time. Also, all the technicians are professional.”

Review by
02/14/2019

“They're very good at communication, as far as explaining what needs to be done and why. They've improved significantly. They used to hit heavy with sales pitches when they were doing maintenance treatments, and they've improved considerably on that, and I appreciate that very much.”

Review by
02/14/2019

“I have a wonderful water filter installed now. There were no areas where they exceeded my expectations. They were on time and they were suppose to be.”

Review by
02/12/2019

No review comments provided

Review by
02/11/2019

“I have used Abacus for the past 15 years and have always received excellent service. They are very responsive to emergencies. Their prices may be slightly higher but it is well worth it!”

Review by
01/25/2019

“I only use the plumbing department.”

Review by
01/25/2019

“$1200.00 to replace 10 feet of galvanized hot water line pipe in attic. Met plumbing did it for $400.”

Review by
01/22/2019

No review comments provided

Review by
01/09/2019

“They unclogged my plumbing.”

Review by
01/08/2019

“Abacus Plumbing, Air Conditioning & Electrical exceeded my expectations in regards to a situation with our water heater. Aaron Duffey was wonderful; he was very helpful and knowledgeable. He came up with a solution that no one else communicated with us before,”

Review by
01/08/2019

“I was most satisfied with their professionalism and the quality of the final product.”

Review by
12/20/2018

No review comments provided

Review by
12/19/2018

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations in all areas.”

Review by
12/18/2018

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations with the PEX piping in the attic.”

Review by
12/18/2018

“They met my expectations.”

Review by
12/13/2018

No review comments provided

Review by
12/11/2018

“I am satisfied with them because they are very professional.”

Review by
12/11/2018

“I would like to recognize Brian for his exceptional service.”

Review by
12/11/2018

“They came to my home when they said they would come and it was on short notice. They are just a good quality company.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“They repaired our flood damage.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“They are very timely, explain things well and are very responsive.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“There are just very professional and they came on short notice.”

Review by
12/11/2018

“I am satisfied because they have always have done a good job for us.”

Review by
12/11/2018

“I like that they have a program that they will come out and check your plumbing, electrical, and air conditioning and heating systems.”

Review by
12/09/2018

“Abacus did everything right the first time. The appointment, on time, the estimate, totally explained, and did the job as promised, completed on schedule.”

Review by
12/09/2018

“We were very satisfied with our recent experience: service agent was on time, very diligent in assessing the problem and thorough in fixing it.”

Review by
12/09/2018

No review comments provided

Review by
12/09/2018

No review comments provided

Review by
12/09/2018

No review comments provided

Review by
12/07/2018

“They installed a commercial grade water heater in my house, and it made too much noise. They worked hard to reduce the noise and came back until it was resolved.”

Review by
12/05/2018

“I am likely to recommend Abacus Plumbing, Air Conditioning & Electrical to a friend. Sebastian is a quality professional. He completed the installation quickly and there was no mess.”

Review by
12/04/2018

No review comments provided

Review by
12/03/2018

No review comments provided

Review by
12/03/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

“Their work was excellent and they did a very nice job.”

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
11/30/2018

“I would recognize anyone and everyone. It is har dot single anyone out because they are that good. In all the years I have been doing business with them I have dealt with nothing but top professional, intelligent, experienced individuals from the top all the way down. They are a wonderful crew and I am so pleased with them.”

Review by
11/30/2018

“They did not try to sell me anything and only did what needed to be done and were honest abut things that could wait until a later date.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

“Already have recommended them! Mr. Castro did a fine job.”

Review by
11/30/2018

“They met my expectations by calling me back.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

“I have used Abacus multiple time and have always been satisfied with their work.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

“I like them because I can trust the work they do. Whenever they come you know the work is done right. I have used other plumbing companies in the past and have had problems afterwards but never with them.”

Review by
11/30/2018

“The company met all of my expectations.”

Review by
11/30/2018

“I would like to recognize both technicians for their exceptional service.”

Review by
11/30/2018

No review comments provided

Review by
11/29/2018

No review comments provided

Review by
11/28/2018

“all were great”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

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