Abacus Plumbing, Air Conditioning & Electrical
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.5 out of 5 stars based on 405 customer surveys conducted through GuildQuality.
5
312
4
45
3
18
2
17
1
13
10th year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus provides plumbing repair, installation, and inspection for water heaters, tankless water heaters, water softeners, water filtration and treatment systems, sinks, toilets, fixtures, garbage disposals, and gas lines. Abacus offers repiping, annual plumbing inspections, and slab leak detection as well as drain and sewer cleaning, repair, and replacement.
Services Not Offered
Abacus does not offer septic system work.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Abacus was founded in 2003. CEO Alan O'Neill has over 40 years of plumbing experience.
Distinctions
Abacus was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
4001 Kendrick Plaza Drive
Houston, TX 77032
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-20628

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.5 out of 5 stars based on 405 customer surveys conducted through GuildQuality.
5
312
4
45
3
18
2
17
1
13
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/18/2020

No review comments provided

Review by
07/18/2020

“I appreciate the service, but I dislike unnecessary recommendations.”

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

“The first plumber who responded to the leak did an excellent job. I forget his name now but his work was excellent and he was efficient and neat and tidy. He repaired the leak very well.”

Review by
07/14/2020

No review comments provided

Review by
07/12/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Everyone that has come out and done work for us has been excellent. They are exceptional.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“They met all of my expectations.”

Review by
07/07/2020

“They were very professional and timely. Their quality of work is a plus.”

Review by
07/07/2020

“They met and exceeded my expectations in all areas.”

Review by
07/07/2020

“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“The quality of the product and the warranty meets my expectations.”

Review by
07/07/2020

“They have done a very good job for me.”

Review by
07/07/2020

“They were very thorough.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“They are very knowledgeable and provided different options.”

Review by
07/07/2020

“I cannot remember because it was a long time ago.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Steve, he was knowledgeable. He was apologetic about the issues that had arisen.”

Review by
07/06/2020

“Outstanding company.”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

“I want to commend Ricky Maldonado for an outstanding job of repairing my plumbing problem.”

Review by
06/27/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

“Everyone they have sent has been exceptional IMO”

Review by
06/25/2020

“The replacement and upgrade of my electrical panel was a genuine piece of art.”

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
06/25/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

“all”

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

“yes I only know plumbing”

Review by
06/24/2020

“Timeliness, availability”

Review by
06/24/2020

No review comments provided

Review by
09/12/2019

“They fixed the problem and unclogged it! I was satisfied with that!”

Review by
08/23/2019

“Jose was really good.”

Review by
08/23/2019

No review comments provided

Review by
08/23/2019

No review comments provided

Review by
08/22/2019

“They had to tear up my deck to dig a trench, and just the way they took care of it and put it back together. I thought I was going to have to pay to someone to do my deck, and I didn't.”

Review by
08/21/2019

“They did what expected.”

Review by
08/21/2019

“All of the technicians have been great.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“I would like to recognize Bob Connolly for his exceptional service.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“The plumbing met my expectations.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“I am not happy with the technician who came out. I did not like how he handled my request for services. The service was not completely preformed. I think that they could have done a better diagnosis of the problem.”

Review by
07/23/2019

“I would like to recognize Randy for the plumbing and I generally like all of them.”

Review by
07/23/2019

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations. They did a good job. They were fine.”

Review by
06/17/2019

“Very professional!”

Review by
06/17/2019

No review comments provided

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize the gentleman that came out and did the assessment for HVAC installation; he was very knowledgable and helpful.”

Review by
06/12/2019

“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”

Review by
06/12/2019

“I feel that they were all three very knowledgeable in their fields. They were punctual and showed up on time. They were very professional.”

Review by
06/12/2019

“I would like to recognize everyone they sent for exceptional service. We've had a new air conditioner installed, plumbing work and electrical re-wiring done. They were all outstanding!”

Review by
06/12/2019

“I'd like to recognize both the technicians that came out, they were both exceptional, very professional and knowledgeable.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“They did what they said they would do.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize the technician for exceptional service.”

Review by
06/12/2019

“My salesperson was awesome, I don't know his name but he was very, very nice, professional, and courteous.”

Review by
06/12/2019

“They are a great company and the technicians are great. They are really great and we really appreciate their service. They are very professional.”

Review by
06/12/2019

“I would recognize Dana Barnes and the guy that came over and fixed my problem. He was very good because it was a special situation. I bought the house two years ago and the previous owners put the cap on the drain clean out the wrong way. In order to take it out, they had to drill a hole in it which caused a leak. He sealed the cap and it has been a month and there have been no leaks. Everything worked out great and Dana was very personable.”

Review by
06/12/2019

“I don't remember who was here.”

Review by
06/12/2019

“I was satisfied because they were here on time.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize the last technician that came out for his exceptional service. He was the one in constant communication.”

Review by
06/12/2019

“I would like to recognize Jose Ortiz in the Air Conditioning department.”

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

“Had work done on shower and was told another company would contact me about replacing tile but never heard from them.”

Review by
06/07/2019

“Recognize Monte Cunningham HVAC Technician. I always request that he service my system. Best ever!!!!!”

Review by
06/06/2019

“Come out on Easter weekend to clear a clog in the main drain line.”

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“I forget his name, but the Tech who installed our hot water tank did a really good job.”

Review by
02/16/2019

“Everything was just fine and dandy.”

Review by
02/16/2019

“The people that were here did a fantastic job.”

Review by
02/15/2019

“They are just very professional, they come on time and they stay a little later if they have to, to get the job done.”

Review by
02/15/2019

“They exceeded my expectations. They are just a good company; I've used them several times.”

Review by
02/15/2019

“I've had several different employees come to the house; they've all done a great job.”

Review by
02/14/2019

“I like the way they inform the customer of when they are coming through text and email. They are generally always on time, even when I had an emergency they were able to get out on time. Also, all the technicians are professional.”

Review by
02/14/2019

“They're very good at communication, as far as explaining what needs to be done and why. They've improved significantly. They used to hit heavy with sales pitches when they were doing maintenance treatments, and they've improved considerably on that, and I appreciate that very much.”

Review by
02/14/2019

“I have a wonderful water filter installed now. There were no areas where they exceeded my expectations. They were on time and they were suppose to be.”

Review by
02/12/2019

No review comments provided

Review by
02/11/2019

“I have used Abacus for the past 15 years and have always received excellent service. They are very responsive to emergencies. Their prices may be slightly higher but it is well worth it!”

Review by
01/25/2019

“I only use the plumbing department.”

Review by
01/25/2019

“$1200.00 to replace 10 feet of galvanized hot water line pipe in attic. Met plumbing did it for $400.”

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