Winters Home Services
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Winters Home Services has received 4.5 out of 5 stars based on 114 customer surveys conducted through GuildQuality.
5
90
4
10
3
4
2
5
1
5
6th year as a Best Pick Call
"What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of 'fixing it right, right away, today.'"

Tim Flynn | President
Company Information
Services Offered
Winters Home Services repairs and installs plumbing equipment for residential customers. The company also performs work on water heaters and provides services related to heating and cooling systems as well as air quality control.
Warranty
The company offers various warranties on parts and labor as well as manufacturers' warranties.
Company History
Winters Home Services is a local company that was founded in 1995.
Employee Information
Employees must meet the company's professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to service.
Additional Information
The company sells and services most brands of plumbing equipment, including Rinnai, Navien, A. O. Smith, State Water Heaters, Kohler, Toto, and American Standard.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
108 School Street
Watertown, MA 02472
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#3105

Compiled Score:

Winters Home Services has received 4.5 out of 5 stars based on 114 customer surveys conducted through GuildQuality.
5
90
4
10
3
4
2
5
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
07/27/2021

“I would like to recognize the repairman for exceptional service!”

Review by
07/27/2021

“I would like to recognize the technician for his exceptional service.”

Review by
07/27/2021

“I would like to recognize Brian for his exceptional service.”

Review by
07/27/2021

No review comments provided

Review by
07/14/2021

“Work was not finished, siding is falling off house, used wrong material, skipped some agreed work”

Review by
07/06/2021

No review comments provided

Review by
07/06/2021

No review comments provided

Review by
07/06/2021

“Kimber”

Review by
07/06/2021

No review comments provided

Review by
07/06/2021

No review comments provided

Review by
07/06/2021

No review comments provided

Review by
07/05/2021

“The guy that came out had exceptional service.”

Review by
07/05/2021

“I would like to recognize Vinnie for his exceptional service.”

Review by
07/05/2021

“They met my expectations.”

Review by
07/05/2021

“They know their business and they are honest.”

Review by
07/05/2021

“I would like to recognize the technician for his exceptional service!”

Review by
07/05/2021

“Over the years, there were two or three different people who came out. Every one of them was excellent.”

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

“Maury and Brian both had exceptional service.”

Review by
07/05/2021

No review comments provided

Review by
07/01/2021

“They met my expectations by doing the job right the first time. Job well done.”

Review by
06/30/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“Brian is professional knowledgable and polite the best”

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

No review comments provided

Review by
06/29/2021

“None really.”

Review by
06/22/2021

No review comments provided

Review by
06/20/2021

No review comments provided

Review by
06/20/2021

“Maury”

Review by
06/20/2021

“Absolutely. They are open, plain spoken and focused on fixing any/all”

Review by
06/20/2021

“Brian always exceeds my expectations. He does the job with excellence, going above and beyond?he doesn?t settle for ?good enough?. He deserves 6 stars!”

Review by
06/20/2021

“All who have come out have been great!”

Review by
06/19/2021

No review comments provided

Review by
06/19/2021

“I have always recommended Winters whenever I'm asked by a friend or neighbor.”

Review by
06/18/2021

“Brian ?”

Review by
06/18/2021

“Courteous efficient and proficient service !”

Review by
06/18/2021

“My water heater needed to be replacement and Winters Home Services did a great job. James "Jamie" Jones was the person who replaced the water heater and he did an extraordinary job. He coordinated everything for delivery of the water heater and also had to do some creative maneuvering around the boiler to accommodate the new water heater. Outstanding job.”

Review by
06/18/2021

No review comments provided

Review by
06/18/2021

No review comments provided

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

“Michael and Brad - both amazing. Just sorry I don?t know their last names”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

“Overcharge, unfriendly service guy”

Review by
03/01/2021

No review comments provided

Review by
01/10/2021

No review comments provided

Review by
11/24/2020

“It's been a while but I think the plumber's name was Jamie. He did a terrific job.”

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“Organized, professional, knowledgably, clear communication”

Review by
11/23/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Communication between employee and home office need improvement.”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Very professional and thorough servicing of my gas burner. Made very helpful recommendations regarding the age and efficiency of the burner and monitoring for eventual replacement”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Very mean and disrespecting attitude toward a customer and lying by Ken and James John”

Review by
11/10/2020

“They did what they were going to do!”

Review by
11/10/2020

“Zane with Winters Home Services has been at my home several times. Zane is knowledgeable, willing to explain, and we always have an interesting conversation.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“They did quality work.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“They did the job well!”

Review by
11/10/2020

“I'd like to recognize Kane and the crew of my project for their exceptional service.”

Review by
11/10/2020

“Service wise it was great service. Beyond that, everything was as I would expect it to be.”

Review by
11/10/2020

“The technician who came out was great.”

Review by
11/10/2020

“The service provided by Winters Home Services was fine, but I believe they were overpriced for the area. I would only use Winters Home Services in an emergency situation.”

Review by
11/10/2020

“dedication to client was great”

Review by
11/10/2020

“They fixed the problem relatively quickly.”

Review by
11/10/2020

“Winter Home Services had to return to my home three times to fix my toilet as well as the garbage disposal was not installed correctly and the faucet drips.”

Review by
11/06/2020

“I would recommend Winters Home Services to a friend because the contractors are always professional and do a great job.”

Review by
11/06/2020

“Winters Home Services provided fast service.”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Yes Michelangelo Desimone”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“We don't remember their names! But our technicians were fabulous. Please know we think they're excellent.”

Review by
11/05/2020

“ALways courteous and capable staff .. always follow up ...adhere to precautions at all times.”

Review by
11/05/2020

No review comments provided

Review by
05/02/2020

“The boiler's working again, but I need to call Winters to remind them to finish the job! See below.”

Review by
03/31/2020

“They exceeded my expectations in the quickness of the job.”

Review by
03/21/2020

“They met my expectations because they were timely and efficient.”

Review by
03/16/2020

“The person who came out to the house the first time. He was great and I would recommend him to anyone.”

Review by
03/16/2020

No review comments provided

Review by
03/13/2020

“The price could be better.”

Review by
03/13/2020

No review comments provided

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“I would like to recognize the Plumber that came out for his exceptional service.”

Review by
03/09/2020

“Winters Home Services met or exceeded my expectations. The guy was super friendly.”

Review by
03/05/2020

“They were very thorough about telling me everything that was going to happen.”

Review by
03/05/2020

“I was pleased with the installer who installed my kitchen faucet.”

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