MillTown Plumbing, Heating, AC & Drain Cleaning
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 118 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
MillTown Plumbing, Heating, AC & Drain Cleaning has received 5 out of 5 stars (A-rating) based on 118 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"We're committed to offering honest answers to all of your plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown provides residential and commercial customers with repair, maintenance, and installation of hot water heaters, indirect water heaters, tankless water heaters, bathroom fixtures, sinks, drains, and connections for gas appliances.
Services Not Offered
The company does not repair washing machines, dryers, dishwashers, well pumps, or water softeners.
Warranty
MillTown offers a one-year parts-and-labor warranty on all installations and replacements.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
#2255
Areas Served
Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They did a great job!”

“They were just fine, this was about our 4th outfit with them and we think they are great.”

“We had a great experience.”

“If I ever have a problem, I will call them.”

“Everything went really well.”

“They did a very good job.”

“I am very satisfied with everything. They helped me out with my water heater.”

“I am satisfied.”

“I was happy with the work they did.”

“I had an excellent experience with MillTown. I've used them multiple times for leaks and all kinds of plumbing. They deserve an A+++. Everything was excellent.”

“They've done quite a bit of work for us. I use them for any plumbing needs. I like that they are quick to respond. They have great communication, and they're very knowledgeable about what they do. I'd give them an A+.”

“I've used them on several projects. I like their thoroughness, professionalism, and quality. I would grade my overall experience as an A+, and I'd highly recommend them.”

“They installed a boiler for me. They were nice and professional, and they knew what they were doing. I'd give them an A+.”

“MillTown is the best plumbing company in Massachusetts.”

“They had to hook up a chiller for one of our machines. They also had to disconnect it because the manufacturer sent us the wrong one. They had to do two jobs and they both were excellent. Overall, I'd give them A+.”

“They replaced a water heater. I'd give them an A for my overall experience. They are very good, excellent.”

“I use them on a regular basis. I've used them five times this week alone for service calls. Service was fine. I'll give them an A+. I like that their technicians are knowledgeable. Their office staff is also knowledgeable and they take care of any issues in a timely manner. They generally stick to a timeframe if they give one.”

“They did something to my hot water heater and some other plumbing repair. I would grade my overall experience an A+. I would recommend them. I liked that there was not a long wait for the service. If there was a problem, there was a couple of days before they could get over there. From talking to the technician, they were very knowledgeable about what to do.”

“They recently did some plumbing work for me and I would grade my experience as A+ with them. They were quick to fix the problem and they left the area clean.”

“They replaced a toilet for me. My overall experience could be graded as A+. They did their job and they did it very well.”

“They fixed a leaking toilet. They actually replaced a leaking toilet. I'd give them an A+ for the overall experience with them.”

“They did an emergency repair for me. I'd give them an A for my overall experience. They were prompt.”

“I had a couple of properties, so in my unit they fixed the heater. The main issue was the pipes and I just called to verify them. The problem was actually outside my unit but it was leaking through my unit. The guys went in a fixed the problem. I'd give them an A for the overall experience.”

“They did some work on my kitchen faucet. Overall, I'd give them an A.”

“They did a garbage disposal for us. They are very nice. They were quick, nice, and neat. They came out twice and both times they were really nice to deal with. I'd give them an A.”

“I thought they were efficient and did the job. They were very courteous. I had a problem with a bathroom sink. I would rate the overall experience I had with them as an A.”

“I just hired them for just routine plumbing work. I have hired them a bunch of times. For my overall plumbing experience with them I would grade them A-. Recently, they were here for something else and they didn't do a very good job so that's why the minus.”

“They checked out something that they had serviced in the past. It was just some general plumbing. I would grade my overall experience with an A.”

“They did a good job for me. The hot water was not working in the bathroom and they took care of it. They did a good job.”