Cranney Home Services
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cranney Home Services has received 4.5 out of 5 stars based on 124 customer surveys conducted through Our Research Partners.
5
89
4
16
3
10
2
7
1
2
7th year as a Best Pick Call
"It's a simple philosophy: exceed the customer's expectations at a fair price. We are a full-service heating, cooling, electrical, and plumbing company. Our trained and certified team of professionals is committed to keeping your home safe, comfortable, and efficient and making your lives easier as homeowners."

Brian Cranney | President & Founder
Company Information
Services Offered
Cranney Home Services is a full-service residential plumbing contractor that installs, services, and repairs plumbing fixtures, sewers, drains, water heaters, sump pumps, and more. The company also offers leak detection and repair, pipe and valve repair, and 24/7 emergency service.
Warranty
Cranney Home Services offers three-year parts-and-labor warranties on all work performed.
Company History
The family-owned company began servicing Boston's North Shore in 1985.
Distinctions
Cranney Home Services was a Best of The Salem News award winner in 2020.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company states that it donates $1,000 a month to local nonprofit groups.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
24 Water Street
Danvers, MA 01923
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2666

Compiled Score:

Cranney Home Services has received 4.5 out of 5 stars based on 124 customer surveys conducted through Our Research Partners.
5
89
4
16
3
10
2
7
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/31/2021

No review comments provided

Review by
10/22/2021

No review comments provided

Review by
10/19/2021

“Cranney Home Services communicates well, is professional and does the jobs well.”

Review by
10/19/2021

“Cranney Home Services provides great service.”

Review by
10/19/2021

No review comments provided

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10/19/2021

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10/19/2021

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Review by
10/12/2021

“Professional and knowledgeable”

Review by
10/07/2021

“Every time I have needed them they answer the bell. No excuses, they show up.”

Review by
10/07/2021

“They are swift to respond and are high-quality contractors. They stand behind their work.”

Review by
10/07/2021

“Very professionally ran service. They have very good computer systems to manage the whole process.”

Review by
10/07/2021

No review comments provided

Review by
10/07/2021

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Review by
10/07/2021

“They were very expensive.”

Review by
10/03/2021

“Just keep up the good work!”

Review by
09/30/2021

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09/30/2021

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09/30/2021

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09/30/2021

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09/30/2021

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09/29/2021

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09/03/2021

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09/02/2021

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Review by
09/02/2021

“They are professional and have been taking care of me for 5 years. They are always there to help me out.”

Review by
09/02/2021

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09/02/2021

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09/02/2021

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Review by
09/02/2021

“Extremely responsive, very timely and great people to work with.”

Review by
09/02/2021

“Overall, I am happy with their services. Some services are a little pricey.”

Review by
09/02/2021

“It is extremely over priced.”

Review by
09/02/2021

No review comments provided

Review by
08/31/2021

“I would not recommend unless it was an emergency. The cost was significant and the job was not well done. The caulk around the sink is crumbling, the caulk around the tub spout is uneven, if I wanted it to look that way, I could have done it myself. The person who came was not prepared for the job to be done, the appropriate parts were not on his truck. A Symmons trim kit was installed, but it is not the correct tub spout as the diverter is on the wall as expected, but also on the spout which does nothing. I did respond to the initial survey they sent, not quite as harshly as this but no one ever reached out. Perhaps I should have done a Google review.”

Review by
08/29/2021

“Pleasant, competent technicians that always go the extra mile.”

Review by
08/29/2021

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Review by
08/29/2021

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Review by
08/24/2021

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08/24/2021

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08/23/2021

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08/22/2021

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08/22/2021

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08/22/2021

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08/22/2021

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08/20/2021

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Review by
08/18/2021

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Review by
08/18/2021

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Review by
08/17/2021

“Annual review of HVAC system and, separately, plumbing system”

Review by
08/17/2021

“I already have.”

Review by
08/17/2021

“They are very responsive and the work is always well done.”

Review by
08/17/2021

“They were prompt and courteous.”

Review by
08/17/2021

No review comments provided

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08/17/2021

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08/17/2021

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08/17/2021

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08/17/2021

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08/15/2021

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08/13/2021

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08/13/2021

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Review by
08/13/2021

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Review by
08/13/2021

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Review by
08/13/2021

“A little too much pressure to sign up for yearly service”

Review by
08/13/2021

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08/13/2021

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Review by
08/11/2021

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08/11/2021

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08/10/2021

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08/10/2021

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08/10/2021

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08/10/2021

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Review by
08/10/2021

“Crew was knowledgeable which is what I needed for my plumbing work. They were fast and made corrections to my electrical panel which I needed for the electrical work. Extremely professional and clean.”

Review by
08/10/2021

“Service is on time and thorough. I needed a whole home heating/AC unit installed. Very pleased from start to finish.”

Review by
08/10/2021

“I’ve always have prompt friendly service”

Review by
08/10/2021

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08/10/2021

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04/11/2021

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02/26/2021

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02/25/2021

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Review by
02/24/2021

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Review by
02/24/2021

“They provide great service.”

Review by
02/24/2021

“Cranney Home Services was kind, prompt, and thorough with their work.”

Review by
02/23/2021

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02/23/2021

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02/23/2021

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02/20/2021

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Review by
02/19/2021

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Review by
02/19/2021

“They do a very good job. They are very responsible and whenever I need a technician they send one right away. It is a really great company.”

Review by
02/19/2021

“The follow-up was poor.”

Review by
02/16/2021

No review comments provided

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02/16/2021

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02/16/2021

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02/16/2021

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02/12/2021

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02/12/2021

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Review by
02/11/2021

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Review by
02/11/2021

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Review by
02/11/2021

“Prompt, efficient but felt the price for the call was excessive ($330) for 45 min. F”

Review by
02/11/2021

“Cranney services are reliable and the technicians are very helpful, if you listen to them and are questioning.”

Review by
11/27/2019

No review comments provided

Review by
11/21/2019

“My Gas water heater was not working, and when he came out it was a simple fix. I was glad that they suggested not to come out as an emergency repair. I was also pleased with the contract.”

Review by
11/14/2019

“The technician was very unprofessional.”

Review by
11/13/2019

No review comments provided

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