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AreaSet
“Let me preface this review by saying that our house is up for sale, and the timing of this absolutely infuriating experience could not have been worse. Probably the most frustrating experience working with a service provider I’ve ever had. Over promised and still have yet to finish the job that was started in July - again, we have our house actively listed for sale. The lack of follow through and responsibility taken is truly astonishing. This isn’t the first job that this has been an issue, either. Additionally, there was a severed electrical cord that is connected to the sewer pump that was left exposed for at least a month during which time there were multiple heavy rainstorms that turned the trench into a muddy river. However, the most concerning part is that, despite my request, I still haven’t been provided the inspection report that was promised over a week ago, or even proof that one was completed. Shocking that Daniel’s hasn’t been the subject of legal action for deception business practices, unfinished work, and/or work that isn’t up to code.”
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“They're excellent!”
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“Daniel's representatives arrive when they say they will, do good work using good products, answer questions willingly and are very courteous.”
“I thought they were good, but they were super expensive. They charged me over $200 for a leaky toilet, then had to return. I thought that was obscene. I could've bought a new toilet. They fixed the problem, but were incredibly expensive and had to return.”
“I was charged $600 and it leaked. I called back and they sent back the same plumber, who said that to fix that would cost $2,000. He charged a $50 service fee. I am very unhappy after spending over $10,000 with them on another job. We hired someone else to fix it.”
“Great, efficient communication via text message.”
“Several serious problems with the HVAC install, from sales to install, have left me with an AC unit I can't use because it runs continuously. I have been unable to get a manager to communicate with me.”
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“Daniels really helped me work through a difficult situation with my HOA calling them multiple times to get permission to shut off water.”
“Daniel's Plumbing & AC provided excellent and professional service as well as great timeliness and quality work.”
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“It was easy. They provided friendly service.”
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“They give friendly service.”
“I feel like I got overcharged. They didn't do a good job. The technician was snaking out my drain and broke off a chunk of the snake. Despite getting two other technicians out to work on it, they couldn't get it out. They left it in there and charged me three and a half times what he was advertising to do the work for. It's stopped up again and it's been less than a month.”
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“The person who came to my home was prompt, professional, courteous and knowledgeable. He quickly took care of my drain problem. I would definitely recommend Daniel’s Plumbing & AC to everyone.”
“Keith was a great. Helpful and knowledgeable. Found the issue was quick to fix it and was happy to chat about different long term solutions for the issue at hand”
“Were timely and did not spend time on their personal phone.Better if phones were turn off for the customer sake.”
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“Neat professional and competent”
“Everything was well done. They did a great job.”
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“Rip off labor rate”
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“Fast, Affordable, Quality Work”
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“They are very reliable and I have used them at multiple locations over the past two years.”
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“Did not fix the issue in fact they told my husband to call another plumber after being charged 1600”
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“I consider Daniel's Plumbing & AC to be a real asset to my toolbox if you will of vendors. They are responsive, courteous, and they get the job done quickly! I have now chosen them as my go-to plumber!”
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“The service guy broke it down and explained everything in great detail. He was very kind and great to work with.”
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“They exceeded all of my expectations!”
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“Sorry, don’t remember what y’all did here if anything”
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“Daniel's Plumbing & AC was professional, and timely.”
“My experience was excellent.”
“He went above and beyond and probably did more than he needed to. It was very good service and a really good experience!”
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“I appreciate the thoroughness of the technicians that come. They explain and provide all options. They also are usually on time. I've had good luck with them!”
“They were very efficient. They stuck with it until they found the problem. I was impressed with their service!”
“I am very pleased with their work. I have used them any times for different issues.”
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“It is extremely difficult to get feed back or talk to anyone directly. I have gone weeks without definitive answers and being left with not having any hot water.”
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“The last person on the job was courteous and helpful.”
“Great service!”
“I appreciate Daniel's Plumbing. They did great work, in a timely manner. The workers were friendly and go the job done quickly!”
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“They provided wonderful services!”
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“They did a good job and were professional.”
“They exceeded all of my expectations!”
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“In terms for the gas line extension and also the servicing of the A/C and water heater work was good.”
