Pest Management Services Incorporated
5th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
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Compiled Score:

Pest Management Services Incorporated has received 4.8 out of 5 stars based on 259 customer surveys.
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5th year as a Best Pick Call
"Pest Management Services Incorporated is determined to provide you with the best customer satisfaction possible. We use the latest pest control technology available in order to ensure that you receive the safest and most effective means of pest control in each application."

Patty Pierleonardi | Co-owner
Company Information
Services Offered
Pest Management Services Incorporated (PMSI) offers customized solutions for common pests, such as ants, rodents, spiders, roaches, and centipedes, as well as uncommon pests, such as bedbugs, snakes, and other wildlife, for residential and commercial clients, including FedEx Field, the Inova Sports Complex, the Under Armour Performance Center, and the Capital One Center.
Company History
The company was started in 1986.
Distinctions
PMSI is a National Pest Management Association QualityPro company and a member of the Virginia Pest Management Association. The company is the official pest control partner of the Washington Redskins, Baltimore Ravens, Washington Capitals, Washington Wizards, and Chesapeake Bayhawks.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
#1201
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

Pest Management Services Incorporated has received 4.8 out of 5 stars based on 259 customer surveys.
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27
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/28/2017

“I know them in two capacities because I know they did work for us at home and they actually do work at my office too. I know them pretty well. At the office, they do maintenance and preventative. There's also if there's a dead rodent in the building or if there's bees outside that are bothering the school children. They're super reactive and responsive, which is nice. We had a dead bird in a dryer vent. So, they cleaned it out and they put a grate over the dryer vent so another one couldn't come in. I'd give them an A+. They're super quick to respond.”

Review by
09/28/2017

“They said that they sprayed, but the bugs are really bad still—even two days after the spraying. Last month, we asked them to increase a different formula to help take care of the gnats, and they did it, and it was OK for a couple of weeks. This time, when they came out I don't know if they used the same more intense formula, because the very next day we still had the gnats and bugs. You can't even stand outside and have a conversation. I'd give them a B-, overall.”

Review by
09/28/2017

“I've communicated with them for years. Ben is always the man who comes. I feel like he's a friend. I've known him so long and Patty in the office is just great. They've given me wonderful service. They did pest control all around the house. I live really close to the woods. It's all kinds of stuff. I'd give them an A+ overall. He's always within that framework. There's only one fella that comes here. He knows what he's doing.”

Review by
09/28/2017

“It was good. They took care of outdoor bugs, mosquitos, and ticks and things. I'd give the overall experience an A+. I didn't have any issues with pests at that time. I don't have any complaints. They weren't very proactive, but otherwise I don't have any complaints. They knew what they were doing. I would definitely recommend them.”

Review by
09/28/2017

“It's always positive. They've been with us for years. It's a routine. We understand it. They've always been professional, on time and courteous. It's all around. We have a maintenance contract with them that they maintain not only the two units in this house, but the two units next door at my mother's house. I would give them an A-.”

Review by
09/28/2017

“They were always thorough and they're always on time. They're pleasant to be around. They do everything. They come quarterly for us. They originally were looking to trap rodents, but I don't think we've had any in a while. They do that and they also spray for insects and they do termite control. I'd give them an A+.”

Review by
09/28/2017

“I think we have good customer service and they always let me know before they're coming. We don't have pests—we don't have issues. I liked them more before because I used to have one simple guy and now they keep changing the people, but for the most part it's still been a positive experience. I'd give them an A-.”

Review by
09/28/2017

“They provided the services they promised. They do a maintenance service, and they come quarterly. We do have bees and ants on occasion, but it's more of a general pest control. I'd give them an A overall. I never know when they're coming; I no longer get the notification. I've recommended them a number of times.”

Review by
09/28/2017

“They're always really nice and helpful. We do an annual termite inspection and we also do a maintenance pack for ants. There's only been one time where we saw ants in between services and they came back no charge and took care of it. I'd grade them with an A. I think their price was a little high.”

Review by
09/28/2017

“They're accommodating to my schedule. They always send reminders and the technician that comes out is super nice. They do general treatment. I would give them an A+ across the board. I have no complaints whatsoever. My husband used to work as a home builder and he would recommend the company.”

Review by
09/28/2017

“It works and Justin, who comes out to spray, is very nice, very polite, and very professional. It's just all around, usually like ants and stuff. What we originally called them for was for ants. I'd grade them an A+, always.”

Review by
09/28/2017

“They're good. They're always thorough. They always go around the house, inside and out completely without having to be asked so that's good. It was just maintenance. I'd give them an A+. I've never had complaints.”

Review by
09/28/2017

“I don't know the guy's name but the guy that always comes around to do the pest management, he's a really nice guy and does a good job. I guess they take care of ants, insects, and roaches. I'd grade it A+.”

Review by
09/28/2017

“They have a great worker. The guy who comes out is really friendly and nice. They have come out multiple times. I'd give them an A+ overall. I've actually recommended them to a bunch of friends by now.”

Review by
09/28/2017

“It was good. They always show up when they're supposed to. They do a good job. If I have any issues, they come right back out. I have an annual contract. They handle a variety of things. I’d say A+.”

Review by
09/28/2017

“The technician that I had come out to my property was very professional and honest. Good, quality work was done. I had bedbugs and roaches. They’re an A+. I'd definitely recommend them.”

Review by
09/28/2017

“They show up on time. They do a thorough job. I don't have any bugs, except a few spiders every now and then. They will come if I call them to clean that up. I'd give them an A+.”

Review by
09/28/2017

“They're always on time and the guys that come here are always courteous and they're flexible. They focused on all around pests. I'd give them an A+ overall.”

Review by
09/28/2017

“They do tick treatment for us. We stopped seeing them—less ticks on our dog. I'd give them an A.”

Review by
09/28/2017

“They always go above and beyond taking care of us. I've used them before. It's A+.”

Review by
09/28/2017

“They were friendly. They did some normal pest stuff. I'd give them an A overall.”

Review by
09/28/2017

“They took care of the problem. We had bees. Overall, I'd give them an A+.”

Review by
09/28/2017

“They did their job. I'd give the overall experience an A.”

Review by
08/20/2016

“Mike is great! PMSI is reliable and honest. They will only recommend what is necessary.”

Review by
08/19/2016

“I don't have any complaints, except I think they're expensive. They want me to renew the regular service, and then they want me to renew the treatments. I don’t know why I can't just have one renewal.”

Review by
08/19/2016

“It's a B. The guy that comes here is great. They always come on the day that they're supposed to.”

Review by
08/19/2016

“The people at PMSI  are great. We've been with them for three years. They’re A+.”

Review by
08/19/2016

“Steve  is great. We love Steve. It's been great. We're very happy with the company and our technician. They both get an A grade.”

Review by
08/19/2016

“It's been fine, an A or B. As far as I can tell, it's fine. Punctuality and cleanliness are fine. I think they're up front.”

Review by
08/19/2016

“They  did a great job, particularly the man who came to our house. He always remembered everything about the house. He was very professional and polite. I would grade them an A.”

Review by
08/19/2016

“They're good guys. When it comes to inspecting my house, and when it comes to spraying, they’re an A. I forget his name, but they’re technician did a good job. I plan on recommending them to my sister.”

Review by
08/19/2016

“They do fine. Their technician deserves an A. I think he's doing very well, and I have no complaints about how he's treating. I would say they’re all A's and very thorough. I would recommend them in a second.”

Review by
08/19/2016

“I'd say they're an A-. We use Greg, he's really awesome.”

Review by
08/19/2016

“They're an A+ company. I am likely to recommend them.”

Review by
08/19/2016

“They're an A. They're good. I have very good things to say about them.”

Review by
08/19/2016

“We're satisfied with Pest Management Services. We have no complaints.”

Review by
08/19/2016

“For Pest Management Services, it's an A+. I never had a problem.”

Review by
08/19/2016

“They're great. They’re A+. They deserve an A+ across the board.”

Review by
08/19/2016

“It was an  A+ experience, absolutely. I would recommend them.”

Review by
08/19/2016

“I'd rate PMSI with an A for our experience.”

Review by
08/19/2016

“It's an A from me. I would recommend them.”

Review by
08/19/2016

“Pest Management Services deserves an A+.”

Review by
08/19/2016

“I'd grade the overall experience an A.”

Review by
08/19/2016

“It's been fine. I'd say they're an A.”

Review by
08/19/2016

“I'd rate them an A+. They're fine.”

Review by
08/19/2016

“They're an A. I'm happy with them.”

Review by
08/19/2016

“My experience was positive.”

Review by
08/19/2016

“I would grade them an A.”

Review by
08/19/2016

“I would give them a B.”

Review by
08/19/2016

“I have no complaints.”

Review by
08/19/2016

“I'd rate them an A+.”

Review by
08/19/2016

“I'd grade them a B.”

Review by
08/19/2016

“It's an A+ from us.”

Review by
08/19/2016

“Everything's fine.”

Review by
08/19/2016

“I grade them an A.”

Review by
08/19/2016

“I grade my experience with Pest Management Services an A+.”

Review by
08/19/2016

“It's an A from me for Pest Management Services.”

Review by
08/19/2016

“It's an A from me for Pest Management Services.”

Review by
08/19/2016

“I'd rate my experience an A.”

Review by
08/19/2016

“I have a constant problem with little ants, and I'm constantly having to vacuum. They come in the house and then they die. I have a constant problem in my living room and then at the basement at the bottom of the steps. They keep spraying and they keep coming. I guess I grade them like a C-.”

Review by
08/19/2016

“Mike  Bean has been taking care of us for years. We're very, very happy with Pest Management Services and Mike Bean. I’d grade them an A++. We give him the code to the garage door to let himself in, that's how comfortable we are with him.”

Review by
08/19/2016

“I had an absolutely  positive experience. PMSI has been great to us. The service has been great. I like the appointments, and the customer service has been great. I've recommended them to about four different neighbors, and they've all switched.”

Review by
08/19/2016

“We’ve had a good experience; no complaints. All of our bugs went away when we were at our old place. Now we're in our new place, and we didn't have any problems to begin with, but we’ve still kept up with our quarterly stuff.”

Review by
08/19/2016

“I haven't worked with them in a long time, but I would give them a B. I had no issue with the work, it was their pricing I had a problem with. Their customer service was fine. They came when I was at work, so I didn't necessarily see them. I didn't have an issue with how clean they were. They seemed to kill all of my bugs. I'm not using them now, so I don't know if I'll be recommending them.”

Review by
08/19/2016

“Their service of fumigating our house. I would say it was a neutral experience because we still have some infestation it appears and he's been out here. The initial time he diagnosed that we had carpet beetles and I think they were called hornmill worms or something like that. It was carpet beetles and Indian hornmill. I don't remember the name of the other bug but one of them they believe got in because we had a parakeet at that time. They were trying to tell us that it has been discovered that one of the two bugs gets into the factory and gets into the parakeet food. So we believed that one of the may have come in through the parakeet food. My son dropped a parakeet off here for a couple of months while he was traveling the country so I have them to thank for that. So anyways, he came back two or three times within the first couple of weeks to check and see how thing were going, and he treated it. Then we were out of our house for the better part of three or four months because we were having some remodeling done. So we cleared everything out of this house, we've lived here for 27 years and we had hardwood floors put down and the whole nine yards, spent a load of money. So we tore out the old carpet, threw away a bunch of furniture and put a bunch of stuff in storage. Now we don't know if some of the stuff we put in storage had some of the bugs still in them. But now they seem to be popping up again, and he has been out to treat it twice since then and we're still seeing them. I don't want to say I had a negative experience because they have tried, but whatever spray or techniques they have used has not completely solved the problem. I have to give it a neutral experience. I could go negative, but negative would seem that they weren't trying anything. It just seems whatever chemical they’re using or means has not been totally successful of ridding us of the pest problem. They have come anytime we've called them and said 'Hey can you come out and take a look we think we still have them,' they have been good about that. But again we get back to, they're spraying but we still have them, we still see some of the bugs. I couldn't give them any better than a C+/B-. He's been very diligent in making sure, we still have a lot of boxes we haven't opened. We have not been able to unpack and put away everything. So it's not like he has availability to get to every square inch of the house. Anytime we've called and complained hey have come out and sprayed for us. We're on a contract with them where they gave us the initial treatment and then there were three more treatments over the period of a year. We have none treatment left and if it’s not solved after that then I don't know what I'm going to do. It seems to me that they haven't found the answer. I don't know if I'm going to have to one of the better known companies. I'm not so sure I could say that these guys are doing the best they can or have the right chemicals, or are going about it the right away. They have tried. We still have the bugs. We still have the bugs. I would probably try someone to try one of the more established, well known pest control companies, as far as recommending them to someone else. Now I've spent quite a lot of money having my house remodeled, all hardwood floors we don't have any rugs anymore except for throw rugs. I just don't want to go through this again and have it infested. Evidently one of them burrows themselves into carpet and therefore that's why they're called carpet beetles. But they also get into beds and furniture and stuff like that, the last thing I want to do is be throwing out thousands of dollars in new furniture we'll have bought after having gotten rid of the old stuff.”

Review by
08/19/2016

“The experience was positive. I'm a realtor and I recommend them all the time to my clients. I had them come the first time to get rid of moths, and it didn't work. They were always very nice and on time, and they always called. But the first time, something just didn't work. The second time, it looks like it's worked. But it gets expensive when you have to do a treatment twice. I always recommend them for my pest reports, though. They were polite, and the person that came was very professional. They called, and they came, so that was good. I don't know what happened, why it didn't work the first time. It was just a slight issue. They were very good with punctuality and cleanliness, and they had good expertise.”

Review by
08/19/2015

“They're awesome. They're absolutely awesome, they do everything that you want them to do, they handle it, and they're a great business. The man that comes out is named Greg, and the guy's awesome. He's personable, he handles it and does things, and gets an A+ rating from me. He took care of some ticks. We’re from the highest tick county in the United States: Loudon County. So, maintenance is definitely necessary. We had no issues. Termites have not been an issue for us. I never give an A+ grade, but I’d give them an A+. Detail matters to me and they demand that as well. They are phenomenal. They're absolutely great, and they get an A+ rating from me.”

Review by
08/19/2015

“They do a good job. They do what I'm paying them to do, they show up on time, and they give me prior notice before they come. They do a great job, and they answer questions. They do a routine check and routine service around the perimeter of the home. If I have any evidence of insects or bugs or anything, they come and do the work inside, but I haven't. I thought we might have had some termites, but they came out and checked and said that we did not. We have a termite service with them, so I called, and they came out and did everything that I expected them to do. They get an A grade.”

Review by
08/19/2015

“They seemed to know what they were doing, I did have a problem, and they were kind of laughing at me about it, and didn't help me with that. I had a lizard in my living room, and they said, well, we can't do anything for you, we don't come out, had the service for a year, the pest control, well we have to go out, and this, this, this, so I just cancelled or whatever, I liked what they were doing, but as far as anything free, I have to go out and then we'll decide how much it's going to cost and that kind of thing, I just went to Lowe's and got a trap and got the little lizard, by myself, so I will have to say, the guys were really nice and stuff, but when I wanted something extra, I thought it was a follow up 30 days or something, if I had a problem that they would come back, then they were discussing well we'll have to see that, we don't cover that, we'll do the outside, but we won't do the inside, and I said what? I had quarterly pest control with them, and termite, and they're going to continue to do that. I would give them a B.”

Review by
08/19/2015

“They came when they said they would and didn't stay for very long. They just sprayed for bugs, I don't have termite it's just pest. I would give them a B. I had to call twice, I originally called and asked to be on a quarterly program with them, and they came once, and then months later I called and said are you guys ever coming back? So they've gotten it wrong, so, but now I should be on a quarterly program with them.”

Review by
08/19/2015

“When I had an emergency, they came right away. I don't have any issues with insects or bugs. I'm allergic to bees, and I had an issue when I was working in the yard. I was taking out a hammock, and there were two nests of wasps. They attacked me, so my son called Pest Management Services. They came out almost immediately—within ten minutes—and got rid of them. They're very, very nice, and I have not had any issues with ants or bugs or anything. I have not had a problem with them at all. They do termite control for me, too. I would give them an A.”

Review by
08/19/2015

“It was great, we actually signed up for our quarterly service. They're very fast to respond, and worked with us to resolve issues. They did quarterly pest and termite control for me. I found them through a neighbor. I would give them a B.”

Review by
08/19/2015

“I'm very fond of their service, and they take care of what service needs to be done. They do quarterly service for inside the house. They do just pest service for me, no termite work. They have also done the mice problem as well. I would give them an excellent grade.”

Review by
08/19/2015

“They're fine. They send out a reminder postcard and make a phone call to let me know when they're coming. The guys are always on time, and they're quick and polite. The billing has never been a problem. Overall, it's been a great experience. I get the quarterly treatments, and for a couple of years, I had them do termite inspection stuff. I would give them an A.”

Review by
08/19/2015

“What I like about them is that they're prompt, thorough, and flexible with the appointments. They send me reminder cards, too. They just do a general pest treatment on a quarterly basis. They’re an A.”

Review by
08/19/2015

“We're happy with Pest Management Services. I liked the convenience and the fact that they're consistent. They treat inside and outside of the house. They were referred to us by a family member. I would give them an A.”

Review by
08/19/2015

“I like the people that work for them. They take care of my needs and wants. They do both pest and termite control. I’d rate them as excellent.”

Review by
08/19/2015

“They were well, they were good. I liked that they were polite and very informative. They did interior pest. I would give them a B.”

Review by
08/18/2015

“It was fine—they were professional, and they did what they said they were going to do. They get a positive rating and an A grade.”

Review by
08/18/2015

“They did outside and inside pesticide work. I noticed a difference when they first started spraying. The workers are very good, and I would give the company an A grade.”

Review by
08/18/2015

“We like PMSI. We love them, and it has been almost 10 years. I like them, they’re very good, and we're satisfied.”

Review by
08/18/2015

“They're fine with me. They've been doing it for about three years, and everything's fine. The customer service is fine, and I am satisfied with them. I use them as a subscription service. I’d say they’re an A.”

Review by
08/18/2015

“They were effective. They did outside spraying. The workers conducted themselves in a professional manner. I chose them because of a recommendation from a friend. They’re an A-grade company.”

Review by
08/18/2015

“The same technician comes each time, so he knows the house and the problem that I have. He's able to provide me with targeted, specific service. He sprays to keep the ants, spiders, and everything out of the house. I am satisfied with their customer service. I've been with Pest Management Services for years. I was referred to them when I first moved here. I would grade them as an A.”

Review by
08/18/2015

“We had no problems, is all we can say, they're friendly, nice people. I was not around when they are, my husband was. We are satisfied with what they did for us. My husband handles all that, I don't know where we found them. I would give them a B, we had some kind of a problem with them, they came once and they didn't do the inside, just the outside but I'm not sure what happened about that.”

Review by
08/18/2015

“They're always responsive when I call them, they come on time, and we've had no problems since then. They come regularly to spray outside and to also do some work inside. A few years ago, they also did mosquito spray in the yard. It's a subscription service. The customer service is very good. PMSI gets an A from me.”

Review by
08/18/2015

“They arrive on time and do the job, and they're responsive if we have a complaint. If we have a problem later in the month or during the time that they haven't been servicing, they'll come out and take care of the problem for us. The workers conduct themselves in a professional manner. They get an A grade from me.”

Review by
08/18/2015

“The exterminator was very professional, very experienced, and very courteous. The customer service was positive as well. I think we found them through a recommendation from somebody years ago. We've been satisfied with that recommendation. I would give them an A.”

Review by
08/18/2015

“They were really great. They were friendly, helpful, and prompt, and the mice disappeared. They did vermin elimination for me. The workers conducted themselves in a professional manner, and they were great. I'm satisfied with their customer service as well. I’d rate them as an A.”

Review by
08/18/2015

“They're great. I had them for about a year, and I was satisfied with them. I'm on a quarterly service with them and use them as needed. They were spraying outside for ants and some other bugs that come around, but mainly it’s for ants and ticks. There were no problems. The interaction with the workers is excellent. I call, somebody answers the phone, they take my request, and they dispatch someone. Sometimes you have to wait a little while—maybe a week—for service, but it depends. If it's an emergency, they'll come right out.”

Review by
08/18/2015

“We've been using them for quite a while. They do a good job at a reasonable price and show up when they say they're going to show up, and it's just a very positive experience. They just do inside and outside spraying, my wife handles most of that stuff, they come out every once in a while, whether she calls, or they come out on their, on some schedule, I don't know for sure. Customer service is friendly. It could have been the price as to why we chose them. I would give them an A.”

Review by
08/18/2015

“We've used Pest Management Services for a long time, and we've been very happy with them. They're all very timely, and they make sure that everything gets taken care of. They do pest management. Basically, they were spraying regularly for ants, roaches, and other bugs—it's a subscription service. Not seeing the bugs is a good thing. As long as we're not seeing them, it's good, and we've been pleased with what they've done. If there has been a problem, they've come back. The customer service was good as well. I was referred to them by my sister. They’re an A-grade company.”

Review by
06/09/2015

“I've been using PMSI for pest control, and they've done a good job. I've had a positive experience. I'd give them an A.”

Review by
10/28/2014

“They're very friendly, and they educate you—they kind of walk you through the whole process. They did skunk removal, animal removal. I would give them an A.”

Review by
10/28/2014

“I really liked the technicians from Pest Management. The guy was really nice, very thorough, and seemed very knowledgeable. He came out to spray every month. I would give them an A+.”

Review by
10/28/2014

“I met the owner and the technician, and they're both really nice. They said that in the beginning it's hard to sort of get rid of everything, and before the next service call, they said that I might feel like they should come back. I asked if they would come back for free, and they said they would. I haven't needed them except during their regular time, but they sort of knew that in the beginning it's hard to get all the bugs out. They offered to do that, and that was really nice. The job was for carpenter ants and spiders. My neighbor referred them to me. I'd give them an A+.”

Review by
10/28/2014

“A certain technician always comes to my house on Saturdays around six or seven o’clock in the morning, because he doesn't want to hit traffic, but that’s no excuse for knocking on my door at six or seven o’clock AM in the morning. I asked him many times not to do it, and he still does it. Then, I called in to complain about it and cancel the one-year subscription I have with them, and they said that was not possible. I still have to pay for it and get through the whole year, even though I said, ‘Don't send the guy on Saturday morning and he's waking me up and my whole family.’ I don't think it's a new technician. It was just a guy that came out to my house. Another problem is that the one time they came to my house on a rainy day to spray outside my house. I wasn't over there. First of all, they didn't create an appointment or anything—they showed up. My grandmother called me and she said there was a guy in the backyard, so I said, ‘Put him on the phone.’ So I asked him who he was, and he said he worked for the company and he's there to spray the backyard. I said, ‘Well, I don't have any appointment. No one called me or anything,’ and he said, ‘Well, I apologize. I'm already here. Do you want me to do it or do you want me to come another day?’ I said, ‘Well, since you're already there, go ahead and do it,’ but no one told me. And this was a rainy day. I come home to see the invoice that he left me says that he sprayed my house on a perfect day. If it's rainy, they cannot spray, because it's going to get washed off with the water, but still, he sprayed it and he said it was a good day and it was a rainy day. So, I called in to complain about that, and ever since then, they don't listen. They just want to get through the year, charge the customer, and that's it. I'd give them a C.”

Review by
10/28/2014

“I would say it started out very positive. They're a really nice group of men that came over. They all did kind of different things. They put insulation in our attic. They blew it in our attic and the dust from the insulation, which was macerated paper, ended up going all over the house. They also did some pest, they put some stuff outside in the yard and sprayed indoors, and as I said, I hate to complain about them, because I thought they were just so, so nice, but it was unbelievable the mess that happened. They didn't try to resolve it afterward. Geez, sorry, see ya later, bye. It was some person I don't even know that I was talking to on the phone who referred me to them. I'm going to use them again. I will not ever have them put the stuff in my attic, ever, but I will use them again. Let's say a B-. They were just so, so nice, it's just that it was stunning to see how messy it was. It's all resolved now.”

Review by
10/28/2014

“I did use PMSI. It was a very bad experience. They didn't do anything. I had those small German roaches, so they said they were going to remove it 100 percent, but they didn't do anything. They came in and they used a chemical to cure the roach problem—they did it four or five times, but each time, the guy was coming for like ten minutes, maybe. He was very quick, he did something, he left, and we didn't see any changes. After three months of doing this, we still have the roaches everywhere. They said, ‘We'll fix it. It takes time.’ They're trying to just kill time and charge more money. I figured out they're just looking for more money. It's a very bad company. I’m very, very unhappy with it. Initially, they were doing my next door neighbor's, so I went over and I asked him, ‘Do you do also roaches and stuff?’ He said, ‘Yeah, we fix everything,’ but he couldn't do it. They’re a D-.”

Review by
10/28/2014

“I actually have them working on two different properties. One is mainly for mice and spiders, and the other one was for ants. They were both interior and exterior. If there's something that they don't currently do, they can either do it as a one-time thing or just add it on to your service. My husband found them. I would probably give them an A-. Out in the country, we have voles. I did have them treat for them, but unless they did every piece of my lawn, they weren't going to get rid of it. They did treat for them, but then they just moved. Where they treated, they got rid of them, but then they just relocated somewhere else into the yard. I will say that if we did have a problem or if there was an issue, they'd come back and try to remedy it.”

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