CroppMetcalfe
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

CroppMetcalfe has received 4.7 out of 5 stars based on 91 customer surveys conducted through Our Research Partners.
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11th year as a Best Pick Call
"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | General Manager
Company Information
Services Offered
CroppMetcalfe offers residential and commercial termite and pest control treatment and prevention services, including mosquito, bedbug, and stink bug services, wildlife removal, and rodent exclusion.
Company History
CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-operated company ever since. The company has four locations in the Washington, DC, area.
Distinctions
CroppMetcalfe is a member of the National Pest Management Association (NPMA).
Employee Information
Technicians are rigorously trained and have an average of 15 years of field experience. CroppMetcalfe employees wear uniforms and drive fully stocked vehicles.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
8421 Hilltop Road
Fairfax, VA 22031
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#11130

Compiled Score:

CroppMetcalfe has received 4.7 out of 5 stars based on 91 customer surveys conducted through Our Research Partners.
5
79
4
6
3
1
2
2
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/11/2021

“These techs that come to the house are on time, respectful.They come in and do their job and they do a good job. I see the effects of it and I appreciate that it's lasting. I like this company. I think they're effective. I think they're client-oriented and I would recommend them.”

Review by
11/08/2021

“Victor deserves a 10 rating. He completes all jobs and A very likeable guy who takes Time to explain what he is Doing and cleans up Afterwards. Knows his stuff And lucky to have him Repair what needs be done”

Review by
10/30/2021

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Review by
09/14/2021

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09/14/2021

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Review by
09/14/2021

“Cropp-Metcalfe is a reliable company. Have always had a positive experience. I like the fact they went to an annual maintenance schedule. Then, when I make the appointment, they send the right person for the job.”

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09/13/2021

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09/13/2021

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09/09/2021

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09/08/2021

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09/06/2021

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09/06/2021

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09/06/2021

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Review by
09/06/2021

“Cropp-Metcalfe is the best company for heating and air-conditioning, plumbing, electricians, pest and termite control. I have or had contracts for all 5.”

Review by
09/06/2021

“I would recommend CroppMetcalfe to a friend based on their professionalism and the quality of their work. However, you must be willing to negotiate a reasonable price.”

Review by
09/06/2021

“Our pest control tech does a very good job.”

Review by
09/02/2021

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Review by
09/02/2021

“Scheduling of service was constantly unpredictable, it was difficult to reach someone to change, and the entire office operation didn't seem to care a bit.”

Review by
09/01/2021

“Usually arrive on the day and time that was projected. They follow there requirements for entering my home. I direct them to the designated areas and observe them during there application of the spray. They are courtesy and always ask if there is anything else needed. Sign papers and they are gone.”

Review by
09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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04/17/2021

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03/08/2021

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01/13/2021

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01/13/2021

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Review by
11/19/2020

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11/19/2020

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Review by
11/16/2020

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Review by
11/16/2020

“The service for pest control was thorough, responsive and effective.”

Review by
11/13/2020

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Review by
11/13/2020

“Very happy with pest service and duct cleaning. Not happy with furnace service.”

Review by
11/12/2020

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11/05/2020

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11/05/2020

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Review by
11/05/2020

“We have used CM for heating and air conditioning and pest control. We have been uniformly pleased with their responsiveness and their prompt and thorough work at our house.”

Review by
11/05/2020

“CroppMetcalfe provide great service.”

Review by
11/04/2020

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11/04/2020

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11/04/2020

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Review by
10/21/2020

“It was great service, and they are always professional. It does not matter if it is pest control, heating and air, plumbing or electrical. I am very happy with them.”

Review by
10/20/2020

“CroppMetcalfe's service was good.”

Review by
10/20/2020

“I like how they can take care of any household repair or needs. They cover it all.”

Review by
10/20/2020

“They are very professional and courteous.”

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/19/2020

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Review by
10/19/2020

“We had a yearly service contract for $400 or more, and when we needed a special job done they were going to charge us another $150. They call it a laddered fee because it was high up.”

Review by
10/14/2020

“CroppMetcalfe has provided excellent service and accommodated my schedule.”

Review by
10/13/2020

“Great experience. On time. Good work great results!!!”

Review by
10/13/2020

“My services included the repair of a master bathroom shower and toilet. My technician talked me through the true issues and the price effective measures to solve them. He repaired the toilet with ease. Though he didn't have all the tools and kits available to fix the shower, he walked me through the process on how the kit would be ordered and how follow appointment would be handled.”

Review by
10/13/2020

“Great work.”

Review by
11/04/2019

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09/17/2019

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09/16/2019

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09/16/2019

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Review by
09/16/2019

“My best information came from the supervisor, not from the man who came out initially.”

Review by
09/15/2019

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09/15/2019

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09/15/2019

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09/08/2019

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09/08/2019

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09/08/2019

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Review by
09/06/2019

“Most of the representatives are friendly and well-disversed. They respect my home by placing covers on their feet. They go the extra mile by inquiring about other areas in my home that I did not originally request service for. They provide great informaiton.”

Review by
09/05/2019

“CroppMetcalfe (NoVA) is very professional and knowledgable.”

Review by
09/05/2019

“CroppMetcaff always does a good job. I have been using them for years and never had a problem. They are very professional.”

Review by
09/05/2019

“CroppMetcalfe has always been very responsive whenever I have called for an appointment. They have always gotten me in quickly.”

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09/05/2019

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09/05/2019

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09/05/2019

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09/05/2019

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09/05/2019

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09/05/2019

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09/05/2019

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09/04/2019

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09/04/2019

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Review by
09/03/2019

“they were quick to answer with a visit and I saw results the same night after first visit. the technician answered all my questions.”

Review by
12/03/2018

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Review by
11/27/2018

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11/26/2018

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11/26/2018

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11/26/2018

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11/23/2018

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11/23/2018

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11/23/2018

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Review by
11/23/2018

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