Arch Painting Inc.
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Arch Painting Inc. has received 4.6 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
96
4
16
3
10
2
1
1
3
4th year as a Best Pick Call

Company Message Regarding COVID-19

We are following all recommended guidelines issued by local, state, and federal governments and taking all precautions suggested by the CDC. We are following up on existing estimates and offering discounts.
"We want to be known for exceptional results, work ethic, service, and knowledge. Our long-standing professional relationships and continuous growth are our testimony that we're doing just that. We offer the attentiveness and accessibility of a small company with the capabilities of a larger company."

Joseph Giacalone | Owner & CEO
Company Information
Services Offered
Arch Painting provides interior and exterior painting services for residential and commercial customers. The company also offers drywall repair; faux finishing; door refinishing; wallpaper hanging and removal; deck, fence, and interior surface staining; color consultations; rotten wood replacement; pressure washing; and carpentry services.
Warranty
All work is covered by a two-year warranty.
Company History
The local, family-owned-and-operated company has served the Boston area since 1997.
Distinctions
Arch Painting is an EPA Lead-Safe Certified Firm and a Massachusetts Lead-Safe Renovation Contractor.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
Arch Painting requires no money down or payment until a project is complete.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
1 Presidential Way Suite 109
Woburn, MA 01801
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 154169

Compiled Score:

Arch Painting Inc. has received 4.6 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
96
4
16
3
10
2
1
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/19/2020

“We have had some issues with one of the rooms and Arch has been so responsive and worked to correct the problem, can't ask more than that.”

Review by
03/19/2020

No review comments provided

Review by
02/15/2020

“The crew that came out was exceptional, and I can't remember the name of the crew chief but he was excellent and filled me in everything that happened. He was excellent in informing me. The crew did the job on time and informed me very well about everything they did.”

Review by
02/15/2020

“I'd like to recognize the painter. He was professional and polite, always communicated and he handled my husband and his requests beautifully. He did a wonderful job.”

Review by
02/04/2020

“Very professional and courteous with uneven results”

Review by
02/03/2020

“The painter that did our job, was very professional and did a high-quality job.”

Review by
02/03/2020

No review comments provided

Review by
02/02/2020

No review comments provided

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

“The painter who was the ?boss?”

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

“I've hired Arch Painting Inc. multiple times and have been unquestionably satisfied with their work and staff. Always prompt, responsive, courteous and professional. Would hire them again without hesitation.”

Review by
02/01/2020

“MaRya Jennings”

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

“Most of the paint job has held up well, but I did have to repaint the garage doors”

Review by
02/01/2020

No review comments provided

Review by
01/27/2020

“They were terrific, professional and showed up on time. They did a good job.”

Review by
01/26/2020

“Both Chris Murphey and Elaine were very helpful and professional. Also the painters were respectful and professional, though I don't remember their names.”

Review by
01/25/2020

“They were very patient during my selection of color. They also assisted me in where I would find the exterior shutters I wanted. The painters were all friendly. The staff was amazing”

Review by
01/25/2020

“Excellent quality, very thorough, and paid attention to detail, we were very pleased.”

Review by
01/25/2020

“Rick and his 2 crew members.”

Review by
01/25/2020

No review comments provided

Review by
01/25/2020

No review comments provided

Review by
01/25/2020

“Great job painting. Very hard workers.”

Review by
01/25/2020

“The project manager was very communicative and available. The workers very diligent.”

Review by
01/24/2020

No review comments provided

Review by
01/23/2020

“They met all my expectations. I am very happy with the work.”

Review by
01/22/2020

No review comments provided

Review by
01/22/2020

“They were very fast!”

Review by
01/22/2020

“They were nice, clean, and did the work on time. We're very happy. The project manager came through with the estimates, and they were nice. They allow payment by credit card which was good for us. I have recommended them to people. If we ever need them again I'll call them”

Review by
01/22/2020

“I want to recognize Aaron/Allen for his service.”

Review by
01/22/2020

“I was disappointed when the painters arrived without paint, and I had to go out and buy paint and I was not reimbursed for the supplies I provided.”

Review by
01/21/2020

“Eddie and Jerry, as well as Jose, were excellent workers.”

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

“The painters were great but we had several communication issues. I feel that if the painters were contacted directly instead of going through Arch Painting their would be fewer issues.”

Review by
01/21/2020

No review comments provided

Review by
01/20/2020

“joe salafia Was awesome throughout the whole process.”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“Great painters, nice and professional”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“Roy Meinick was my estimator, main contact for all the work I did with Arch painting. He was the best. Never had an issue. Never disappointed. Nice to have a person who understands all aspects of the business. Great guy.”

Review by
01/20/2020

“MaRyea Jennings was very professional and provided a detailed work scope. Mike Magner addressed the minor issues which arose (see below) promptly and professionally.”

Review by
01/20/2020

“Excellent work and at a great price”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“Willie and his crew were great”

Review by
01/20/2020

“I had to have them come out to repaint a lot of areas. I was not pleased with them. I've called and was assured I would be contacted. This is the first I've heard from anyone. Whats up with that?.”

Review by
10/05/2018

“They were neither great nor bad. My main concern was that I wanted lead-safe painting. They shook the drop cloths outside the window spreading lead chips onto my soil. In the bathroom, the radiator was painted with regular paint instead of metal-safe paint. They took care of it but it required additional calls.”

Review by
10/04/2018

No review comments provided

Review by
10/04/2018

“Arch Painting Inc. met and exceeded our expectations in all areas.”

Review by
10/04/2018

“I was most satisfied with their quick scheduling and also the quality was very good.”

Review by
10/01/2018

“I was most satisfied with the timeliness. They did it quickly and efficiently. It was almost as if they were never there.”

Review by
09/28/2018

“The timeframe exceeded my expectations!”

Review by
09/28/2018

“I was satisfied from start to finish. They were great. The painter even took the time to interact with my grandson.”

Review by
09/20/2018

“I would like to recognize the whole crew because did a fantastic job.”

Review by
09/20/2018

“I am satisfied with the people, specifically the workers who were outstanding.”

Review by
09/20/2018

“I have formed a good business relationship with them. As far as price that is why I used them the first time. After I did like six projects with them it really came down to the quality of work and I knew I would get a really great end piece finished. They had the best price but as you use them more and more they are very reliable and you get good quality work. That is what really matters. You get what you paid for.”

Review by
09/20/2018

No review comments provided

Review by
09/20/2018

“In today's day and age, it is difficult to find quality contractors. They showed up when they said they would, they completed it when they said they would, and they left my home in better condition than it was when they showed up.”

Review by
09/20/2018

“It was done quicker than I had expected.”

Review by
09/20/2018

“The gentleman who worked on our house was great!”

Review by
09/20/2018

“They met or exceeded my expectations in scheduling and time to complete the project.”

Review by
09/20/2018

“Eric provided exceptional service.”

Review by
09/20/2018

“I would recognize Eric for exceptional service.”

Review by
09/20/2018

“I thought the painting part was very good, but the rest wasn't so great, with the handy work. They put the shutters back up crooked, and they weren't ever cleaned like they were supposed to be. Everything else was good, but the clean up and handyman work wasn't done particularly well.”

Review by
03/23/2018

“I was satisfied with the work.”

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

“They came in timely, did the work, left. No issues. Right now, very happy with Arch Painting.”

Review by
03/23/2018

“The foreman went above and beyond in many, many ways. He did more work than what was required to make sure it was done right and looked good. I really appreciated that. He was really friendly and personable. He was easy to get along with. I don't remember his name, but he deserves some recognition.”

Review by
03/23/2018

“I couldn't have been happier. The salesperson was great. The job was completed on time. They were professional, and did excellent work. I would be happy to recommend.”

Review by
03/23/2018

“The clean up wasn't great. There were stains on the deck. They broke the screen door. I had to argue to get it fixed. The painters themselves were fantastic.”

Review by
03/23/2018

“The conclusion of the job, the salesperson never came back to see if I was satisfied. I have another house I want to paint. I never heard from the guy again.”

Review by
02/01/2017

“They were friendly, did good work, and were reliable. They painted the entire inside of my house. I would grade them an A.”

Review by
02/01/2017

“I liked think the overall professionalism of the person that was the lead on the job. He was fantastic at managing the team. It seemed to be on schedule and on budget, which is always good. They painted the exterior of the house. It was the first time I used them. I would grade them an A. I think they did an excellent job. I would recommend them, and I think I've already put the word out to the neighbors.”

Review by
02/01/2017

“They came on time, and they finished on time. I had them come twice, and they finished a little early one day, which was great. They took care, covered everything up, and made sure everything looked the same as when they got there. In one instance, they painted my living room, dining room, and kitchen. And on another occasion, they painted my hallway and a spare room. I would grade them an A. I'm extremely likely to recommend them.”

Review by
02/01/2017

“They were professional, they did the work they said they would do, and they did it on budget and on time. They painted the exterior of our house. I would grade them an A. I would likely recommend them.”

Review by
02/01/2017

“I would grade them a B, they did a decent job and they did exterior painting.”

Review by
01/31/2017

“It was a good experience; they did painting for me. I would grade them an A.”

Review by
01/31/2017

“They painted 7 percent of the inside of my house. I would grade it A+.”

Review by
01/31/2017

“They did exterior painting at my house. I would grade them an A.”

Review by
01/31/2017

“I wouldn't say anything really stood out, but they were professional and didn't miss any spots; and they worked quickly. They largely stayed out of our way and didn't make much of a mess, so that was good. They did the exterior of the house, and we had a little bit of siding that needed some paint. I would grade them an A. I think they were pretty good, and any dissatisfaction I had with our siding was because of the manufacturer, not the painting.”

Review by
01/31/2017

“They were quick and efficient. They were clean, super polite, and on time. They painted our stairs. I would grade them an A.”

Review by
01/31/2017

“They were friendly and really responsive. They were only doing painting for me. I would grade them an A.”

Review by
01/31/2017

“It was a very positive experience. They painted the interior of our house. I would grade them an A+.”

Review by
01/31/2017

“They painted the exterior of my house. I would grade them an A. I would recommend them.”

Review by
01/31/2017

“They painted and did things associated with a paint job. I would grade them an A.”

Review by
01/31/2017

“They painted the house and trim. I would grade them an A.”

Review by
01/31/2017

“They painted a two family home. I would grade them an A.”

Review by
01/31/2017

“They painted our fence. They did a great job.”

Review by
01/31/2017

“They painted the exterior of my home. I would grade them an A.”

Review by
01/31/2017

“They painted the exterior of my home. I would grade them an A.”

Review by
01/31/2017

“They painted the front of our house. I would grade them an A.”

Review by
01/31/2017

“On a scale of one to ten, I would give them a good eight or a seven and a half. There was one item that I know I talked about, but we didn't put it in writing. But when we went back to it, they wouldn't listen. I think the quality was good, and punctuality was pretty good. But all in all, with the industry and demand, I would give them a positive report. It wasn't perfect, but it was better than neutral. I would grade them a B+.”

Review by
01/31/2017

“They are responsive, they are professional, and they are reasonably priced and have adequate insurance coverage. Again it depends on what job, shopping centers that they painted for me. They also painted my house, several jobs that they've worked on. I would grade them an A.”

Review by
01/31/2017

“They have a lot of man power, so if you want a job done quickly, they are the ones you go to. They painted my mother's entire condo. I had to guide them a little bit, but in the end, I would grade them an A. I wasn't there, but I used them before to paint my house.”

Review by
01/31/2017

“To be honest, I liked everything. We just hired them to come back at the end of February to do some more work. I would grade them an A. I especially liked their customer service. Their project manager Alex is outstanding. I've already recommended them.”

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