Randall Moving & Storage
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 325 Surveys
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Randall Moving & Storage has received 5 out of 5 stars (A-rating) based on 325 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"Randall Moving & Storage offers premium local and long-distance moving services at an affordable rate. What is most notable about our company is the quality of each and every one of our crewmen. Their professionalism and commitment to providing an excellent moving experience have made the company the success it is today."

Randall Smith | President
Company Information
Services Offered
Randall Moving & Storage offers residential and commercial full-service packing, local and long-distance moving, and storage. The company also provides crating for fragile items, piano moves, load and unload service for self-serve truck renters, and packing and moving supplies for purchase.
Minimum Job
The company generally requires a four-hour minimum job and offers senior and military discounts.
Company History
The regional, family-owned company was founded in 1979.
Distinctions
Randall Moving & Storage is a ProMover member of the American Moving & Storage Association and a military-approved carrier.
Employee Information
According to Randall Moving & Storage, the company uses only experienced movers on each job, and new hires must undergo extensive training by moving-industry professionals.
Licenses
#430, USDOT #230816, MC #161503
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I know they are a local company and they put great patience in trying to assist me when I needed the moving done. If I remember correctly, I had them move my parents, it was a health situation, who were moving into a nursing home and I had to get the furniture moved quickly and all that. So, they did that for me and they also stored the furniture for me. That was only a local move. I'd give them an A+ overall. I really didn't have any issues at all with them. They were efficient. They were there when they were supposed to be. They took care of our items when they were stored.”

“They did the job and nothing was broken or lost. I'd give them an A+ overall. It was great. They did a very good job.”

“They helped me get my couch in my house. They were quick and professional. It was a local move. They didn't even move the furniture. The couch could not be taken up the stairs in my townhouse so they had to hoist it over the balcony. For me, they were an A+ overall.”

“They were approachable. They came in and did the work they were supposed to do and they got it done in the time that they were supposed to. They moved us twice, in fact. We moved local is what we did. We sold our house and had to move to a hotel for 3 months. They moved us into the hotel and then they moved us into our condo. They deserve an A+ overall. The quality of work was great. They helped me. I would recommend them.”

“They were fabulous, hands down. I liked everything. They didn't stop. We added stuff to it, they did it and didn't worry about giving me a bill. I bought them lunch, they didn't want to eat. They said, 'no, we've got work to do.' I made them eat. They were just 'go go go go go.' The guy I dealt with, he was just fabulous. It was a local move. I'd give them an A+ overall. I already have recommended them twice.”

“We had a good experience. They're fast. They did the job well. They moved all of my stuff. It was a residential move. It was a local move, like twenty-five miles. They're an A+. They're pretty good. I already recommended them to two of my friends.”

“I found them incredible to work with. They listened to my concerns. They actually were able to take care of what I needed in a very timely manner. The people that I dealt with were all incredibly nice and willing to explain what was going on. In the move and stuff there was some craziness and they were able to explain what they were doing and why they were doing it and then negotiated with me on things like the rates and that kind of stuff. So, they were willing to be flexible. They did a long-distance move. They actually took stuff down to Charlottesville, Virginia for me which ended up being about a three hour trip. I'd give them an A overall.”

“It was a full single family home move. They showed up when they said they were going to, took care of everything, and told me everything upfront. I'd give them an A.”

“It was a relatively small moving job. They showed up on time, they were fast, efficient, and respectful of my property. I'd give them an A overall.”

“It was just a residential home. They were just great guys. They took very good care of my furniture and a lot of the antiques. They were just great. As a matter of fact, I'm about to hire them again—I have to move again. They were just really professional and conducted themselves in a very positive, easy-to-get-along-with manner. I'd give them an A overall.”

“It was just a standard residential move: three bedrooms, living room and kitchen stuff. They were very responsive. They didn't give me the runaround. They were very straight about their quote. When the crew arrived, they were very courteous. They were very good to work with. There was never any conflict. They were always very willing to accommodate my needs. I would give them an A overall. I already have recommended them.”

“My stuff wasn't broken, I guess that's positive. It was just a couple of miles. They're the same as any other moving company I've used. I'd give them an A overall. I didn't have any issues with them.”

“The guy that we worked with had a really good presentation and good service. Their punctuality, the time they spent, and their quality work made it a positive experience. They did our local move back in January. I would give them an A overall.”

“They did fine. They were quick. They were friendly. I would say they weren't excellent, but I felt as though they were good work. I didn't have any issues.”

“They did what they needed to do. They were friendly. It was real good. They did packing and local moving for us. I'd give them an A overall.”

“They were alright. They did their job. I paid them and they moved the furniture. It was a local move. I'd give them an A overall.”

“They were good. I thought they were very helpful and friendly and stuff like that. It was a local move. I think they were good. I'd say an A overall.”

“They were great. They were friendly, showed up ready to work, got the job done, neat, clean, didn't make a mess, and didn't damage anything. They were professional. This one was a local move. I'd give them an A overall.”

“They were just hard workers. They moved us locally. I'd give them an A overall.”

“They were on time. They did a local move for me. I'll give them an A overall.”

“They were pretty quick and efficient and friendly. It was a local move. I'd give them an A. I would be extremely likely to recommend them.”

“They were punctual. Their employees were very courteous and professional. The people in their office were the same way. This was a local move. I would give them an A overall. I have recommended them.”

“They were really thorough and they did some extra things that they were really helpful to me since it was just me and I couldn't do any of it myself. They did a local move. Overall, I would give them an A+. I think their customer service was fine. Mostly, they were OK.”

“We had a large moving job and they did a good job. They worked hard. They were good people and good workers. I can't think of one negative thing to say. They're an A. I'm very likely to recommend them.”

“They were perfect. The movers cared for everything. They wrapped everything, and they were very careful about the walls and the floor. I was totally impressed. They were on time and quick. It was incredible. They're A++.”

“We love Randall Moving. They're our family moving company. They're professional, they show up on time, and they're prepared. They do a great job moving our things, and everything is in order. They're very nice and professional—A+.”

“I'd give Randall Moving & Storage an A+. They were absolutely phenomenal—they were excellent. Their punctuality and cleanliness were perfect. They were great. I'd recommend them to anybody.”

“They get an A+. I'd give them the highest marks for everything. They were fabulous.”

“They are excellent. I'd give them the highest grade.”

“Randall Moving was fine. It was a very good move. They were very good. They all get an 'excellent.'”

“I'd give them an A+.”

“Randall Moving & Storage deserves an A+.”

“We used them last year. They were good. I'd rate them an A+.”

“They're an A+ company. It was great.”

“I'd give them an A+ for the job they did.”

“They were very good. I really liked them a lot. I'd give them an A+ overall.”

“It's an A+ from us.”

“I'd give Randall Moving an A+.”

“Those guys are very great. They did a very great job for me. I'd give them an A+ rating.”

“I'd grade them with an A+. The quality of work was great. The customer service was great. The cleanliness, expertise, and punctuality were good.”

“They're an A+ company.”

“I did the appointment and all. They were great movers and great people. They finished the job on time, and I had no issues. They get an A+ from me.”

“They deserve an A+ for the job they did.”

“It was fine. It was A+ work.”

“They were there on time, pleasant, and careful with our furnishings. They did everything we asked for on a timely basis. I would give them an A+ grade.”

“They get an A+ grade from me.”

“Randall Moving & Storage is an A+ company.”

“It was A+. Everything was great.”

“I'd rate them as an A+.”

“I'd give Randall Moving an A+. Unrelated to the move, we had a refrigerator in the apartment that had to be delivered to another apartment. The other apartment was cluttered with stuff, and these guys didn't think anything of it. They went to the other apartment, talked to the woman, got everything straightened out, and moved some stuff. It was over and above what they had to do. I paid them for it, but still. I would have taken one look at that cluttered apartment and said forget it, but these guys stepped up.”

“I've used them before, and I've actually referred my brother to them. They deserve an A+. They were a little bit late, but they finished early. They were very good.”

“They did well. We were pleased. I'd give them an A grade.”

“I was satisfied with them. That was the second time I'd used them. We were trying to move out of Maryland and back into Virginia in the middle of a snowstorm, so it was handled well considering the circumstance. We had the problem with the snow. It was alright overall, and I used them twice. I have no complaints.”

“My husband and I would rate them an A.”

“I'd give them an A.”

“It was fine. They deserve an A.”

“I have no complaints.”

“I'd rate them an A.”

“They get an A.”

“I moved here last December. I don't have any complaints, except they missed one of my fans that was supposed to be delivered at home. It was a floor fan.”

“Overall, everything they did was great. I have no complaints.”

“I'd give them an A. The quality of work was great. They did a good job.”

“They get an A rating from me.”

“I'd give them an A.”

“They were an A.”

“They were here a year ago. I don't remember if they were the ones who packed up the truck or unloaded it, but we had positive experiences on both ends. We moved across the state, and we had one set of movers pack us and the other unpack us; I think they were the ones in Northern Virginia. We had a very good experience with them. They were very fast, and we packed an incredible amount in that truck. Their customer service seemed to be fine, though we didn't use it. I'd grade them with an A. They were really good. The workers were able to lift things, and they filled up the truck. I don't remember there being any particular issues.”

“It was OK. It was a long time ago, but I guess it was all right. It was a living room and bedroom set and a few boxes. The customer service was all right, as far as I can remember. It seems like there was some kind of issue, but I can't remember what it was. They get an A.”

“Randall Moving & Storage was my son's mover, and they were very good. It was about 20 miles. Everything was top-rate. I'd give them an A+. They did everything really well, and I didn't have any complaints with them at all.”

“They were down-to-earth people, and they didn't have anyone I couldn't actually communicate with. They helped me in every aspect, so I'd give them an A+. We searched for local places to help move, and they were willing to take us where we needed to go.”

“Randall Moving & Storage did work for us about a year ago. They were good—that's about all I can say. I had a positive experience.”

“They were accommodating. We had a little issue with the closing; we were supposed to be there the next day, so they had to take all the stuff off the truck and put it in storage. It was a mistake on our part, but they were accommodating and very nice. I would give them an A.”

“They did what they committed to—that's rare these days. It wasn't a big move; it was a four-person, single-family home move. I had no problems at all with their customer service, and I'm one who usually complains. I'd give them an A rating.”

“Randall Moving & Storage did work for us over a year ago. The people were very efficient, and they were good. I would use them again. It was just my bedroom furniture and a bunch of boxes, so it was not a big move at all. I'd give them an A; I don't have any reason not to.”

“They were pretty good and thorough when they were packing and loading the truck. I had to go to storage, and they took it to storage and unpacked stuff there. I didn't have anything get broken. One of my co-workers told me about them. I had called a couple other places, and she had used them. The customer service was fine; they were easy to deal with. I ended up losing my keys to the car in storage, and they were patient about that, even though it was taking them more time. I'd grade them with an A.”

“I used Randall Moving & Storage last year, and it was really good. Nothing was damaged. They were really efficient in moving. The guys worked really hard, and they were nice and quick. It was just a small apartment. I'd give them an A, definitely.”

“They did a good job. They were careful with our stuff, they were polite, and they worked very hard. We chose them because we had used them in the past. It was kind of a big deal because we were moving out of an apartment, but we had a bunch of stuff stored because we moved to that apartment from an 11-room house. We had to move not only the stuff from the two-bedroom apartment, but also all the stuff we had stored, which filled a double-sized garage. They get an A from me.”

“The move occurred last November, and it was a positive experience, definitely. I think the guys were very courteous, very careful in the move, and very efficient. It was a very small apartment and about a two-mile move. I'd say they deserve an A.”

“We didn't have a problem with Randall Moving & Storage. I liked their positive attitudes and their customer service, and I liked dealing with them. They were OK.”

“They were there on time, and there were no issues at all that I can think of. They seemed pretty positive, and they did their job in a way that exceeded my expectations. They did it pretty quickly. It had taken me three days to move all the stuff into my storage unit, and they moved everything out of two storage units within an hour and a half or two hours. They did a great job. I'd rate them an A.”

“They did a great job. They were a smaller company; they were very personable, and everybody knew each other. They worked unbelievably hard and were very neat. I liked the whole thing; you couldn't ask for a better move. It was ten miles, and it was a five-bedroom house. I interviewed three people, and their person seemed like one of the nicest people. I went with them based on that interview. I'd give them an A.”

“They showed up on time, and they moved my entire house in a day, which was great. It was only about a 20-mile move, and it was only a town house. It wasn't a whole lot of stuff, but they got it done in the amount of time they told us they were going to get it done in. The customer service was good, and so was dealing with them. I'd give them an A grade.”

“The team from Randall Moving & Storage was outstanding. They were helpful and respectful, and they pointed out things and asked questions about where I wanted stuff to go. They couldn't have been better guys. They are absolutely A+.”

“They were reliable, they didn't break anything, and they worked with me when I had some issues. The customer service was very, very good. They definitely get an A+—they were top-notch.”

“We had a great time with Randall Moving & Storage. It was an emotional thing, and they were just delightful. They put me at ease right away. I'd highly recommend them. They were terrific.”

“My experience with Randall Moving & Storage was excellent. They were really fast, and they did more than they anticipated they could do, which was nice. The customer service was also great. I would give them an A+ rating.”

“Randall helped me move my new apartment. The movers were friendly, nice, and efficient. There were no broken items. I would give them an A rating.”

“Randall Movers was fabulous. The guy I spoke to said that his crew would come in, be professional, and do the job, and that's exactly what they did. They were extremely professional, and they treated my mother like a queen. It was a massive job, and they did really well.”

“Randall Movers moved me, and they were great. They were courteous, knowledgeable, and very nice, and there were no broken items. They're A+.”

“The guys from Randall Movers were really hard workers. It was hard to move into my place, but they took a lot of pride in their work. They were very cautious. I really appreciated that.”

“They worked hard and were very polite. They took good care of our stuff, and everything was done on time. They get an A.”

“I was very impressed. They were very cooperative, courteous, and friendly. They just went above and beyond, and the management was very nice. It was the Fourth of July, and it was hot. These guys were real gentlemen. I was very impressed, and they have my kudos and the highest recommendation. I would use them again, and I would be more than happy to recommend them to friends and family. I would give Randall Movers the top grade—an A.”

“Randall Movers moved the whole house. We just got a few quotes and picked them. The move was excellent. Probably the best movers we've had, and we've moved quite a bit. They got everything moved in a reasonable amount of time. I would give them an A.”

“I used them several times, and they're very responsive. They're a local firm, and I wanted to support a local business. The movers were excellent. They were on time and careful with my belongings. I give them an A+.”

“They were fantastic. They were just very friendly, and they stayed busy. It was just a pleasant experience. My daughter had used Randall Movers before, so I found them through word-of-mouth. I would use them again if I needed to. It went very smoothly, and I would definitely recommend this company out to others. It'd be an A+.”

“The work Randall Movers did was great. They were on time, and they were thorough. The job was much harder than originally expected, but they really toughed it out. It's the second time I've used them. I went with them originally because they're a customer of mine. Everything went wonderful.”

“I was kind of surprised because they were very young guys compared to the movers I've had in the past. But they were very knowledgeable, very professional, and knew exactly what they were doing with the way they used straps and dollies and everything else to lift the heavier objects. They were extremely quick and extremely efficient. I guess it would be considered a local move—it was only about 20 or 25 miles—but they showed up on time, and they were very efficient and very professional. The quote pretty much stayed the same. I'd give them an A. If I need a mover again, I would call Randall Movers.”

“They moved my residence, and it was just very easy—no complaints. Everything got to the destination OK, no problems. The estimate was under, so it was perfect. They did A work.”

“They were good workers, and we referred them to other people who needed moving. It was a short move, and there was no damage at all. I would give them a high grade—they're very good movers. They're an A.”

“They were punctual. They did everything they said they were going to do in the time allotted. I just thought they were wonderful. There was no damage done during the move. I would recommend Randall Movers, and I'd give them an A.”

“We only had Randall Movers for one day. They did everything we needed pretty fast. I heard about them through Best Pick Reports. When they did the move for me, they used mostly furniture blankets for the heavy stuff. I moved most of it myself, and I just had them do the heavy stuff. They used plenty of materials—shipping and moving blankets around the furniture. They offered me boxes and that kind of stuff, but I just required them to move the furniture. Nothing got scratched up or damaged. They did good. I'd give them an A.”