Isaac's Moving & Storage
2nd year as a Best Pick
Best Pick 2017
certified company
A
rated
Based on 250 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Isaac's Moving & Storage has received 5 out of 5 stars (A-rating) based on 250 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Isaac's Moving & Storage brings years of experience and a dedication to quality service to every move. We take pride in providing moving and storage services for our customers in Boston, Philadelphia, and Houston. Planning a move? The team at Isaac's will show you the way moving is supposed to be. Contact us for a free estimate."

Ami Joseph | President
Company Information
Services Offered
Isaac's Moving & Storage offers residential and commercial customers a variety of moving and storage services. The company performs local, long-distance, and international moves in addition to providing secure, climate-controlled storage vaults as well as mobile self-storage vaults. Isaac's specializes in providing moving services for seniors and senior living communities.
Company History
The company has been in business for more than 25 years.
Distinctions
Isaac's Moving & Storage is an American Moving & Storage Association (AMSA) ProMover and staffs multiple AMSA Certified Moving Consultants. The company is also a member of the International Association of Movers (IAM), the FIDI Global Alliance, the Latin American & Caribbean International Movers Association (LACMA), and the Worldwide Employee Relocation Council (ERC).
Licenses
MDPU #29953, USDOT #550501, MC #270660
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Outstanding job. Everyone was professional, knowledgeable, hardworking, and polite. Movers were extremely careful with everything. This company was the best in all aspects—A+”

“Everyone we worked with at Isaac's was top-notch. Super professional, knowledgeable, efficient—all around, awesome.”

“We had a terrific experience with Isaac's. Our belongings were handled with care, the workers went above and beyond, and their customer service was exemplary—A+.”

“I was very pleased with Isaac's. The customer service I received was beyond excellent. The timeliness and expertise of the three movers was greatly appreciated.”

“I couldn't have been more pleased. They did an unbelievable job. We wouldn't consider using any other moving company.”

“The Isaac's team was so professional and fast. They moved me on the hottest, busiest moving day of the year into a 3rd floor walkup. They were extremely careful with my furniture and I couldn't believe how little they stopped to take breaks. I would highly recommend them.”

“Nicole is great. Very organized, responsive, professional, nice. Movers are very professional and organized too.”

“I had a great experience and appreciate the flexibility provided in my dates.”

“They did a great job. Put all the boxes in their place and also helped us assemble our furniture back. They even had spare nuts when a couple were lost by us before the move.”

“A very positive experience. All went Very smoothly. I would recommend them.”

“Simply put, Isaac's Moving and Storage was excellent in all aspects of our move from Boston to western Massachusetts. Exceptional.”

“There was some misunderstanding in the amount of items I was shipping - when the consultant came I told him all kitchen items would be shipped but when the movers came they didn't think they were and were not prepared. However they did a great job. When I received my boxes, the movers at my destination point commented on how well packed things were, and that they don't typically see that quality. I haven't opened yet all the boxes (20 percent remains) but so far items I have unpacked are in perfect condition.”

“I've moved 13 times in the past 15 years and used a number of movers. Isaac's is by far the most professional, careful, communicative, flexible and just plain NICE!”

“My goods were transported well with no breakage or damage.”

“The professional style excellent telephone contact and on-site representative. The team of movers were pleasant.”

“The packing and moving was a surprising experience. Isaac's Moving did a professional and great job. Everything was perfectly packed and all my belongings where unpacked and placed safely in my new home in Spain.”

“I had a difficult move with three separate pick-up locations and then one final destination drop-off location. They showed up with 4 movers right on schedule. Asked me what I needed and a brief run down of the task at hand. They made no complaints and got right to work. I thought the 3rd stop was prepared for the move but upon arrival I was just as surprised as anyone that nothing had been accomplished prior to that exact moment. I may have flipped out on a family member but all the movers were great, patient and helpful with building boxes and helped to organize the chaos and not let this hiccup effect the job to be completed. Finally on the road to the last stop. There were some logistical issues on our end that should have been address prior but once again this crew was patient and accommodating. They took time and care in packaging up fragile items and really thought out the process of how to load the truck properly. They unloaded the numerous pieces of furniture and took direction well on where to put things. These guys saved me and my back lots of pain and stress. They made no complaints, focused on what needed to be done and accomplished it. I am a straight shooter and believe me if people suck I will be the first one to say it. These guys, all of them were great, friendly and personable. Very happy with the whole process and can't recommend them enough based on my personal experience.”

“Could not have been a smoother experience.”

“The whole experience was positive, from talking with the sales representative to make the plans to the actual moving day. It went very well. The movers were kind and thoughtful of my elderly parents.”

“Awesome as always! Frank was super!!”

“The movers showed up on time, and got everything moved out in an orderly and timely fashion. Very good team!”

“Everything went smoothly from start to finish. Movers were very professional, eager to please and focused on getting the job done without wasting time. There was no damage and even when I asked them to move a piece of furniture 3 times for placement in our new home, they did it with a smile.”

“They were on time and finished earlier than expected. Everything was moved without any damage. I am completely satisfied.”

“On time, fast and efficient. Very good experience.”

“Great experience. No breakages. Great customer service.”

“Great all around.”

“Courteous, professional. Made the moving experience positive. They took care of me.”

“All of the guys were terrific and the lead person truly did a great job on all aspects of our move.”

“Very careful with furniture. Made sure things were placed where I wanted. Very respectable workers.”

“They did a great job but broke one of our pieces of furniture, hid it behind a bunch of boxes so that we didn't find it till later after signing the paperwork.”

“Perfect experience. Thank you so much!”

“Great experience and probably the best moving crew I have ever worked with. Would not hesitate to recommend them!”

“They came on time. They boxed things up. They moved heavy odd shaped furniture up old stairs with no complaints or breakage. They were quick and efficient and the manager even stopped by to say hello.”

“We sold our house. Home for 18 years. Then Isaac's came to our rescue, with a very professional quote, and planned out procedure. We were moving from Boston to Florida. We hadn't purchased our new home yet. We moved into a temporary, studio apartment, for a month, while we chose the perfect house. Called Isaac's to move our precious possessions down to Florida, for 2nd storage, while we waited to close on our new home. It was relatively an easy procedure. Isaac's arranged for a smaller truck to deliver our things to our new home as our new community has narrow streets. Thanks Isaac's we couldn't have done it without you!”

“Moving is stressful, plain and simple, but the extraordinary crew at Isaac's moved the entire contents of our house to another state, wrapping each and every piece of furniture carefully to ensure a safe delivery. They even wrapped our old porch furniture! We can't say enough about their professionalism, and we were so pleased that Isaac's scheduled the same awesome crew to unpack our furniture the next day. Extremely hard workers, and I would not hesitate to recommend this company to a friend.”

“The crew was amazing!!!!”

“Customer service and movers were very professional, outstanding group.”

“Madeline Homsy, the customer service representative with whom I dealt was outstandingly helpful. The movers were so efficient that I managed to include more of my belongings in the crate than I would have imagined. Isaac's you did a great job and made my move to the United Kingdom so much easier. Thank you.”

“Terrific. Courteous, respectful, wrapped everything super carefully, went the extra mile.”

“Isaac's packed most of our belongings. We self-packed only a small portion. The majority of items arrived intact except for some picture frames with glass that had cracks. These articles could have been packed with more cushioning around them. Otherwise, they were on time, courteous and efficient.”

“A positive experience from start to finish. Their office staff and moving staff are extremely professional and take the utmost of care making sure the customer is satisfied with the total moving experience.”

“The guys were awesome!!!”

“I could not imagine a better experience. They were clean and efficient and caring.”

“The team at Isaac's took excellent care of my move. The initial estimate I received was thoughtfully done and very accurate. There were a few issues on condition of furniture: the moving crew failed to reattach a bed to its base properly, and another piece of furniture had a functionality problem after being moved. These problems were quickly handled by customer service. I gave them an A- for punctuality because they were 90 minutes early for my move out. I wasn't ready, and did not yet have access to an elevator key. So they were prompt, just made it tougher on me.”

“The movers arrived within the scheduled window. They were professional and knowledgeable.”

“Using Isaac's was the best decision we made. The entire move was headache free. They were professional, courteous and patient. They answered all our children's questions and let them feel part of it. We recommend them to all who ask us.”

“The service was good. The customer service and timing was good.”

“They were very polite and professional. They took care to wrap everything in blankets and box up pictures & TV. They were very quick 29th packing and loading the truck. I would highly recommend them if you are planning on moving.”

“We've used IM&S twice now for moving, one of which was a multi-part move, from storage to apartment, from apartment to house as we were shifting furniture around. The movers were professional, thorough, and sensitive to our needs around antique and delicate pieces that required extra care. We highly recommend Isaac's.”

“Ours was a simple move with several valuable and fragile antiques. When I offered to pack these myself, Isaac's representative asked why not let the insured pros do the job. Made sense to me. Everything arrived intact and placed as labeled. Gentlemen top to bottom!”

“They were amazing! Professional caring neat and exceptionally hard working.”

“It was a great experience working with Isaac's Moving & storage. They gave me an excellent service, that accommodated all my wishes and needs.”

“My daughter used them moving into a new house and liked them. I moved my dining room set to her house.”

“Both sides of our moves - the Jamaican guys who were one man short in Cambridge, Mass. and the Copenhagen, Dk. guys - were fantastic. We had one slightly broken bowl, that was it. I think I should have specified to the guys that it was a piece of art and should be packed like one, but I didn't see when it went into the box.”

“Courteous service, punctual, honest. A pleasure to deal with.”

“Overall great experience. Isaac's Moving took care of our move. It was seamless. Thank You.”

“They're an outstanding company. They're much better than I expected. Moving companies don't all have the best reputation, but they did a super job. They were on time, the personnel were good, they were very gentle with the furniture, and they came in under the estimate. They moved us locally about ten miles, and everything was handled beautifully. The house they moved everything into is brand-new, and they didn't scratch, dent, or bump into anything. They're definitely an A.”

“They were great. I totally love them because they did an amazing job. They ended up going under budget and did it in less time than we expected. We moved our entire house, and literally only one mug broke, so they were awesome. A friend referred me to them, and I'd give them an A on everything.”

“We were in a situation where we had sold our house and didn't have a place to move into, so for our initial move, we had them pick everything up and put it into their own storage for five or six weeks. Then we found a place, went back to them, and they moved everything back in. They were very much on top of things. We'd had the new place painted, and the guys who moved us were very careful with the walls and everything else while being very efficient. One of my neighbors couldn't believe how quickly they moved everything in and out. They couldn't have been more helpful. To the best of my knowledge, we didn't lose a single thing in the move, and since there was no damage to anything, I would say it was a very positive experience. I would not hesitate at all to recommend them or give them an A+.”

“They're an A company because they were excellent.”

“The manager that I worked with was excellent. There was a little problem with one of the things that happened, but they resolved that quickly and really well. It only took them a couple of hours, so I would use them again and rate them as an A.”

“They were absolutely terrific, and they did two moves for us. They did a pickup first, and then they had to put it into storage while we waited a few months. Then we had to get it back, which was a different crew, and that took three or four hours. They were unbelievable. They were careful, pleasant, cooperative, and worked like crazy. I can't say anything bad about them. I chose them because they had a storage place close by—I didn't want a place that was north of Boston. Plus, they had a flat rate for moving the stuff into storage.”

“They were very good. It was a local move, so we weren't moving too far. I only had one problem, and they took care of that bill for me, so I would recommend them. They're an A+ company.”

“We've used them before, and we would use them again if the need arose. They did a good job on a local move. They were on time and within the estimate, so it was fine with no issues—A work.”

“They were very personable, helpful, and fun to work with. The moved me from one side of town to the other, which took them the whole day, and there was no damage at all. I'd give them an A.”

“They did a great job. They were very friendly, helpful, and patient with us. There was a little scratch, but it was not a big deal, so they get an A grade.”

“They were very good. Some other movers we've had misjudge, are late, or don't even show up. This company is a very well run, professional, organized operation. Everything was moved carefully in a few hours. We'd used them 20 years ago when we downsized from one place to another, so we used them again, and then shortly after that, my son changed apartments. We were paying for that move because he's still a student, so we called them. I would give them an A.”

“They were very good. They're an A-grade company.”

“They were very conscientious and careful. They had to move furniture within the house so we could get some construction work done, and there was no damage, so I would give them an A.”

“They were on time and did the job very thoroughly and diligently. They were good to deal with. It took them about three hours, and everything was taken care of with no damages. They get an A grade.”

“They were just really great and efficient. They held my things in storage for a year and a half and then moved me locally. Everything came through and got taken care of, and they were pretty fast, so I was very pleased. I'd give them an A.”

“They moved me about a year ago, and they were very good.”

“They were really good and efficient. It was a hot day when we moved, and they were hard workers. There were some minor issues that you'd expect in a move, but I would give them an A rating.”

“They were helpful and made sure we were happy. They were cooperative, and they made the extra effort, so I'd rate them as an A.”

“They showed up on time, they did the work quickly in two days, and they were pleasant. They're an A-grade company.”

“They did work for me ten months ago. I would give them an A grade.”

“They were prompt. When they came to the new house, they unloaded very quickly and efficiently in two hours, and I didn't have any damages. I'd give them an A.”

“They were very professional. They wrapped all of the furniture and were very careful not to track anything in—they put stuff down on the front lawn as they were walking in and out the front doors, so I thought they were very neat and professional. I chose them because they were the first ones to show up after I called. They earned an A.”

“Isaac's has always been a great mover, and I've been happy with everything they've ever done for me.”

“They were quick, careful, and polite. They came just a little before eight, and they were through by midafternoon. They did a whole-house move, and it was pretty good, so I'd give them an A.”

“They were very professional with the way they handled things and the time frame. They had three men here, and they delivered 20 boxes of clothes and storage tubs. Everything was basically done quickly and efficiently, so it didn't take them long. They did an A job.”

“They were on time, worked very efficiently, and came in under the original estimate. The move took them about five hours, and we used them because the place we moved to recommended them.”

“The whole experience was fine, so I would recommend them. They get an A because they were great all around.”

“They were efficient and really good. I've used them twice. They were very nice, and I have a lot of stuff. One of the buildings I was moving into recommended them.”

“Their workers had a very positive attitude. I needed a local company, and they were able to solve my problem. I would give them an A.”

“They were polite. They knew exactly what they were doing with the work they did, and so overall, it was a good experience. I found out about them through friends. It took them about eight hours.”

“They were very fast, friendly, efficient, and thorough. A friend of mine recommended them. They came in under the original estimated time, so it took them under four hours. I'd give them an A.”

“It was very positive. They were very flexible on the day of the move in terms of just helping out, doing what we needed, and disposing of trash, so the crew was very helpful. I went with them because they were the first company that got back to me after I put in the initial inquiry. They get an A.”

“They were easy to work with, really responsible, and calm, and they didn't break anything. We've used them a couple times over the years, and so we'd give them an A.”

“Isaac's Moving & Storage was unbelievable—so courteous and helpful. They wrapped the furniture and set everything up. They were excellent. I would give them a 10+. Their efficiency was excellent, too. From when they came to our old home to when they delivered everything, they didn't waste a minute. They were very careful setting everything up, and I really appreciate all that they did. They really were wonderful—definitely A+.”

“They were fabulous. I've never had a better mover in my life, so I can't say enough good things about them and their service. Everything was top-of-the-line. On a scale of one to ten, they're an eleven. I didn't have any damage, and they got it done quickly. It was the best team I've ever had. They earned an A+.”

“Isaac's Moving & Storage is great. They are very professional, and they do a terrific job. They get an A+. They are lifesavers.”

“They were thorough, quick, and got it done within a day. They were excellent.”

“Isaac's was great from start to finish. I used them first to move out and then to move back in. I had so much damage in my old house that they moved my furniture into the garage and then back into the house. It took them maybe three hours each time, but nothing was damaged, and they were very professional. I'd give them an A for their excellent work.”

“They're very professional, courteous, and on time. They show up when they're supposed to, they do the job, and the bill has always come out right, so I have no complaints. I've used them several times, so they've done a few things for me, and they're excellent. The most recent job took about four hours. I'll give them an A because they're always on the money.”

“I'd give Isaac's the best grade—A+.”

“They're hard working guys. They worked in that brisk snowstorm last year and did everything they needed to do to get through it. They moved two houses into one house, and it took them all day and night. They packed everything up really wonderfully, and they just did a great job moving us. They're really good, trustworthy guys. I've used them twice now.”

“It was an extremely positive experience. After having one experience with them, I went ahead and booked them for my second move. It was a nice crew. Everyone was easy to deal with and efficient, and they moved fast. I liked them.”

“They get an A because they were the best company I've ever done business with.”

“We loved everything about them.”