“I’ve worked with previous contractors that don't communicate things, basic things like when they're going to show up, what they're going to do. I just found Sterling’s communication level to be fantastic. There was a good understanding of the scope of work. We knew when they were going to be there. They did what they said they were going to do. It was just really great. They stand by their products. They've checked on us a couple of times post-work to make sure that we're happy and things are going OK. I'll give them an A+, for sure. Everything's good. ”

“I'd give them a B overall. One of the plants, they didn't have them, so they got some more, and they had to hunt around for them, and I didn't think they were the best ones I've ever seen. A lot of it was cut off and stuff like that. ”

“They redid my flower beds in the front. They listened to my needs and my suggestions on color and were pretty good about working in my time frame as well. Polite, courteous, and friendly. I'd give them an A. ”

“They did landscaping for me. They were accommodating. They kept their word and the crew that was sent to do the work was very cooperative. I'd give them an A. ”

“It was always positive with them. They just do good work, all the way around. They get an A. I would definitely recommend them. ”

“I had no complaints with them, and I sure would recommend them.”

“They ripped out all of our existing landscape, replaced it, and changed the size of some of the beds. They were open to our ideas, he had plenty of his own ideas, and he was easy to work with, friendly, and helpful. They were great. All the people he had come in and work for us were really, really nice and very helpful. They’re A+.”

“They put in some azaleas across the front and did some work in the pool house. They were reliable. I would hire them again. I would probably give them the best grade—A+. I had no problems with them. They cleaned up everything, took everything away, didn't leave a mess. They were here when they should've been here. I would recommend them, and I would hire them again. ”

“It was nothing but positive—very, very good. It was my home and they did rehab. My husband has been ill for a number of years, so we haven’t maintained our lawn and garden as well as we should have, so they cleaned everything up. They added soil amendments where they were needed, they pruned bushes, and they came up with a plan for seasonal flowers, which they planted. They did everything. I remember we had a crepe myrtle that had a fungus, and they sprayed it. They just did everything and, they did a wonderful job. The owner was good about coming out and checking on things. So I used them again. I had to abandon Houston because of the flood, and I'm still thinking I need to call them and have them go in and get it ready to sell the house, because I know the yard needs it. Everything about them was nothing but good, and also, their office manager, Rodger, I could tell him what I needed, and he could communicate very well to the owner. Everything was great. No complaints and no minuses, as far as I'm concerned, on their service. I'd probably give them an A+—not one negative thing except of course it's expensive, no one likes that. That can't be helped, but they were definitely not cheap. Very likely to recommend them.”

“I think their office manager is kind of frustrating to work with, but overall the work itself is good. They’d get an A because the guy that runs their office is kind of difficult to work with. They were on time. ”

“They did all kinds of replacements, refurbishing, and just general maintenance. They're responsive to needs and offer a good product. They're certainly open to discussion of any issues, whatever. They’re an A. ”

“They did what they said they were going to do, and it turned out good. I'd grade them A. Some of the placement and choice of plants didn't work out. We had to do a lot of moving around of plants after the fact ourselves, but overall it was good. ”

“Easy to work with, professional, and they address any concerns that we had. With service companies, sometimes you don't get really great service, but we got good service from them, really great service. They get an A. I'd recommend them. ”

“They were just very honest and did a great job. I'd rate the experience A+. ”

“Perfect.”

“They did everything. They came in on budget. The subcontractors were great that they used. I'd give them an A overall. ”

“They did front bed design and installation. I liked that he was responsive and knowledgeable. I'd grade them B. ”

“I felt like Susan took a lot of time to understand what I wanted the result to be. She selected the material very carefully, and I was very happy with it. I would rate it as an A. We had some negotiation there for punctuality, but it wasn't her fault; the weather was just not that great. I'm very likely to recommend them.”

“The staff at Sterling takes the time to keep you engaged in the design process the entire way—including shopping for plants—so the end result is something that you know you will enjoy.”

“They're excellent designers, and they have great ideas. They were very easy to work with. I liked what they did very much. They did landscaping. I'd give them an A+. I’ recommend them.”

“They did some work for me, but it's been awhile. I’d grade them as an A-; they were good.”

“They were very responsive, and he listened to what I wanted. They deserve an A.”

“They've done a good job for us. No complaints at all.”

“I've been using Sterling Design for years. Frank does the design for us and recommends the planting for Summer and Fall. They do what they say.”

“They gave us everything we asked for. They did landscaping for the whole backyard. I’d say A.”

“Everything was fine; all they did was install grass.”

“They are expensive but knowledgeable. I would give them a B+ grade.”

“Organized is probably the most thing I would say and timely—A+.”

“Sterling Design was thorough and did what I wanted. I would give them an A+.”

“Everything was fine. They did the design, and I was happy with it. I would give them a B.”

“We are very happy with them, and the way they do everything; I like that. I would give Sterling Design an A. Everything I tell Frank to do he does promptly and efficiently.”

“After they planted something, I didn't like the way they did it, and they pulled it up immediately and fixed it. Because I wasn't here and I said, ‘Oh no, they’re not even,’ and they said, ‘no problem.’ And they fixed it. I would rate them as an A.”

“The work was done on time and executed as planned. 0ur front and side yards were blended into a beautiful, restful spot for us and our neighbors to enjoy. They also recommended a Hardscape company that did excellent work for us.”

“They are very professional. I liked their ideas, but I don't always follow them because I find them very expensive. And that's why I have chosen someone else this year. I would give them an A. Their quality of work and customer service were good. I would not recommend them.”

“Sterling Design very efficient, and they tried to please me in every way. They did a very good job, and they had good plants. I've had them for several years now, and I enjoy them very much. I would grade them as an A; I was very pleased. I would recommend them.”

“They were very thorough, and the designer did a very good job giving it a great deal of thought for location, what plants were getting what sun, and what goes where—just very well thought out. It was just this one project, but they did come back and do the maintenance. I would give Sterling Design an A.”

“I did have some work done quite a few years ago. There were some great and some very poor aspects of the work. Recently, we had to replace the front yard tree that was installed because it died, but it wasn't the tree we wanted installed in the first place. At this point, we're pretty unhappy. Negatives outweigh the positives. It was a big job. It was a pretty extensive job of about $13, to $14, with a lot of moving pieces. Some stuff was done very well, and some stuff wasn't done well at all. Especially plant selection—for example, a number of the azaleas that we had put in were sickly and were not properly planted, without the root balls being broken up. And so they never took, and they died. They turned out to be poor quality. The tree that was put in was not the tree that we wanted, and it was always sickly and then it died. The negatives of the poor plant selection really ticked me off. I would grade them a C-. There was a little bit of responsiveness, but pretty much, we were on our own. The selections of the products that were used were very questionable.”

“They were supposed to plant some plants. I looked at them still again today a year later, and they weren't planted in the ground. They had been root down, and the soil washed away. I wasn't too happy with that part. I enjoyed the planning and all, but the workers that they had at times weren't qualified. Overall, they never did come over and do work that I had asked them to do. I would grade them a C. But the planting all that was very good—just the way it was carried out, I wasn't happy with the results. That last experience was pretty bad. Just the office dealings went well. The planning and the layout and all of that, I think the landscaper did an excellent job, but the workers didn't carry it out. With my last experience, I would be embarrassed to recommend them to my neighbors. It was the work, the way it wasn't carried out properly—that's my main thing.”

“They were very professional, they were proficient, and they finished the job when they said they would—and I'm a very harsh judge. It was a rather small area, but they did follow up, and when I had some concerns later, I called them and they came back and investigated. They eliminated the problem which was not attributed to them; it was my fault. They said they would replace the plant no problem. And I said, ‘No, you will not. It's not your responsibility.’ I would give them an A grade.”

“I thought their design was great, and they were very personable. They did a good job all the way around, and I would recommend them. They just did one big landscaping project. I would rate them as an A. It was a good experience.”

“In the end, I liked the final product that they delivered in terms of landscaping. But there several hiccups along the way. They were not always honoring their appointments and didn't show up. I would grade Sterling Design as a B.”

“They had been part of a promotion where you paid $8 and they were supposed to do a lot of stuff, but they did not do that. I really liked the gentleman that came to give me a plan for the yard. I would have been willing to pay if they had done it for all the beds. But they showed up with scraggly plants, and they made a huge mess. They didn't clean up after themselves, and all the plants died within a week. They were overheated in the truck. The problem was that he had accepted too many promotions, and he had all this work and wasn't making any money. And that didn't work because they had done such a crappy job. So that's the problem. They wouldn't fix anything. He came out and said, ‘You get 25 plants.’ It was a leaf; it wasn't a plant. You were supposed to get so many small, so many medium, and so many large. Their large plants were something that you would buy at a nursery that would be a small plant. They were overextended, and he was trying to start a business. And it was a great way to do it, but he had sold hundreds of promotions. I felt bad for him because I did like him—he had great ideas. But he didn't follow up on his work, the bad news is that he just couldn't do it. He couldn't keep up the work. I would grade them a D.”

“They did a good job. They were pleasant, the workmen came when they were supposed to, and they completed the job. They just did one landscaping job. I will grade them as an A.”

“Sterling Design did a good job. They were very efficient, on time, and I'm pleased. They put in some grass for me the one time. I would rate them as an A. They are pretty pricey; that would be the only thing.”

“They took the time to sit down, really listen to our needs and what we are looking for, and translate those into a plan. They came out to do a landscape design and then an install. I would give them an A.”

“I liked all the plants that Sterling Design picked out. I let her do it all, and she made good selections with lots of color that are still lasting. It was just that one project. I would give them an A-.”

“I liked their professional service, their planting, and the way they completed the work on time. They've done a couple of projects. I would give them an A.”

“They did a good job and went over everything. We got everything that we wanted. They did a good job.”

“The guy that owns it, Frank, is very nice guy. I liked them a lot; they did a wonderful job. I would give them an A+ grade.”

“I have nothing negative to say whatever; it was well executed. I would grade them as an A.”

“I liked that they were able to work with me as a remote homeowner and that they sent very qualified people. They did a very good job. They earned an A+.”

“I got a plan for my yard, and they helped me get most of it done at the time. And I can get the rest done in the future. I would give them an A grade.”

“They did some work for us a few years back, and they did a good job. Overall, they did lots of new plants and landscape. I would grade them as an A.”

“Frank has come out a couple of times in a couple of years but no real work since 28? They offer very complete service. I would grade them as an A+.”

“They were all right. They were expensive, and they left a bit to be desired. Would I use them again? Probably not. I got what I asked for, but it was expensive—B.”

“They were reliable and did beautiful work. They were honest and followed through with what we talked about. I would rate them as an A+.”

“Sterling Design listened to what I was interested in, they were fast, and they cleaned up after themselves. I would rate them as an A.”

“Sterling Design was A+. They did a real good job, and the look of it is nice.”

“I would rate them as an A.”

“They did what they said they would do. I would give them an A.”

“They are excellent. I liked his professionalism and his ideas. He certainly knew the neighborhood and the plants well. I would rate them as an A. He only did a drawing; he didn't install anything.”

“They paid attention to detail, got the job done on time, and were willing to work with me on changes. They were overall pleasant to work with. I would give Sterling Design an A+. They were always there when I needed them.”

“They are an excellent company. We are a high-end yard homeowner; we have koi ponds, swimming pools, and we want all the plants to add to the beauty of the backyard. They've done an amazing job. I would grade them as an A+. Our account executive Susan is outstanding; if we didn't have her I don't know how we would have gotten it finished.”

“They did a great job. They did our backyard and front yard. I really like the way the landscape architect came out and spent about an hour looking at our property each time and then came up with a suggestion after talking with us about what we wanted. We had to tweak the backyard a couple of times, but he was more than willing to do that. The crew that he had coming in was just fabulous. They were good, they cleaned things up, and it was very nice. We got so many compliments on our landscaping by the people in the neighborhood. In fact, I think it's one of the prettiest lots in our subdivision. I would give Sterling Design an A+.”

“That was quite some time ago. They came, and they were timely and they answered questions. What I didn't like was that instead of giving me the material, he sent me a list of different websites to go look stuff up for the landscaping that I had. I wouldn't say they were bad, but they weren't very helpful. I would grade them a C+.”

“They always get here when they are supposed to, and everything is fine. In fact, I'm waiting on them to come in another week or two to work on some things. I would rate them as an A+. They've always done great work for me and got here when they were supposed to.”

“We had an excellent experience with Sterling Design, and we were absolutely delighted. I would give them an A+. The yard is just beautiful; we are thoroughly enjoying everything that was done. Already have recommended them, but I would certainly recommend them again.”