“They were not responsive at all and were not timely. We would send things in and never hear back. They came back with the design and it was more expensive and didn't resemble what we had talked about. When we sent in our feedback we heard from them once and never heard from them again after that.”

“I would like to recognize Trey and Jose for their exceptional service.”

“I appreciate when the company comes through for me in a pinch. For example, after the hurricane came through, they basically saved a tree in the back yard by going out of their way. Even their own offices were flooded, but they came out and got the tree staked and put back up. If they hadn't come out, the tree would have fallen into the house. It wouldn't have damaged the house, but I would have lost a tree. That would have been a shame, because it is a very nice tree. I appreciate the extra effort from them after the hurricane, and they went above and beyond, in my opinion. I was very impressed, and I am very appreciative.”

“I was most satisfied with them being easy. I just call up and coordinate through email and they get it done.”

“Everything that they did exceeded my expectations, and especially their customer service. You can call them and they respond, they give you their suggestions, and their professionalism exceeded my expectations too.”

“Having done business with Laird before, I knew their quality of work. They redesigned our entire backyard before, and it is hard to exceed perfection.”

“The whole crew was great.”

“The employees were extremely professional.”

“They did everything we agreed to.”

“They exceeded my expectations with everything. I didn't know how it was going to go and it was fabulous.”

“Every time they exceed my expectations.”

“It came out better than we expected. The overall job exceeded our expectations.”

“They exceeded my expectations with always being on time. Also, there were a few extra things that I added, and it was never a problem for them to do. I was very pleased all around.”

“They made my yard better than I had hoped.”

“I would only recommend the service if Vince is involved. The company is too busy to take care of paying customers. When we returned from out of town our yard was overgrown.”

“They're just a very good company. More dependable than your average contractor and the quality of work was much higher than average. They provided landscaping and they build an external outdoor structure for us. They'd be an A. Nobody's perfect.”

“Everything about it was positive. They were always on time, they worked hard, they did a beautiful job, and they were meticulous. They put in a patio in the backyard and they also landscaped the front. I'd give them an A.”

“Personable, they're very personable. Their crews are very professional. They did a great job. They did landscaping and they also put in a porch for us and concrete. A covered porch. We loved them. It was an A+.”

“They did a great job—that's what I hired them for. They did landscaping work. They get an A+, in my opinion. It came out really well. I had no problems getting in contact with them and they came and did the work when they said they would. They showed up when they said they would. I didn't see anything left over. They put everything together and it came out exactly as he had drawn out.”

“The communication and follow-up with the gentleman I was talking to, Mark, made it a positive experience. He basically straightened out two Cypress trees for us. Unfortunately, it wasn't that effective in terms of what I paid but I thought about having them coming out and re-evaluate for what they charged me. It was a lot of money and it was effective only for a few days. I guess the wind kind of compromised the work they did, but I don't fault them for that. I would've liked some follow-up to see how things are going, that would've been nice so I could explain that. But other than that, it's good. I'd give them a B. I didn't really have a lot of interaction with their customer service. I mean, they did what I asked them to do—it just wasn't effective.”

“They're very good. They work with you and the guys are really good. And they are doing my garden today, funnily enough. I just like them. They're really good. They work with you. And Vince, the guy that I work with, he's one of the head people over there and he's just gets me—what I want, what I don't want. I'd give them an A+. They've been doing my garden since they totally re-landscaped it four years ago. They're good people. I've recommended them to a lot of people. People have used them, maybe not as much as I have, but people have used them, I know they have.”

“I had three very good experiences and since the flood, I have no yard any longer so I will be calling them back again once I am back in my house. So, I have nothing but positive praise. I'd give them an A+.”

“I love them. They were awesome. They were all very professional, friendly, and on time, and I think they got the whole project done in an efficient manner. He was available any time I needed him, basically. I would say A+. I would recommend them.”

“I thought that they were very thorough and very professional and came to us with a plan—they had a plan for what they were going to do. I would grade it an A+.”

“They've done a great job. They were responsive. They did a good job with the work. They helped us figure out what we wanted to do. I'd say they were an A.”

“They were fast and they cleaned up after the job and they did a good job. I'd give them an A.”

“I liked that they were honest and the quality of their workmanship. I'd give them an A+.”

“They were honest. They did exactly what they said they were going to do and they were timely. Just very professional. I would give them an A+.”

“He just delivered like he said he would. He showed up on time, he explained it very well and I would definitely recommend him. They’re an A+.”

“Everything went great. Everything was great. I'd grade them as an A+. Very likely to recommend them.”

“It was positive.”

“I liked the work they did. They redid the landscaping on our front yard. I'd probably give them an A.”

“I've been using them for years. They just do periodic landscaping for me every six months. I'll give them an A.”

“Exceptional customer service and really high quality work. They did a whole landscape redesign for our house. I'd give them an A+ overall.”

“I liked everything about them. Just everything they did was wonderful. They were fabulous, and I loved everything about them.”

“They handled it. Came in, got everything done, and I didn't have to lift a finger. They did landscaping for me. I'd give them an A. They were on time.”

“Well I had to call them back out because they didn't get the stuff done with the trees. They were landscaping. I'd give them an A. It does cost a lot.”

“They just did everything they said at what they quoted so it came out just the way we wanted it. I think it's an A+. We really had no issues. They got recommended to us by our neighbors.”

“They're very meticulous and they did everything they said they were going to do. We had a flagstone walkway, quite a long one with a 12x12 patio put in, so it was extensive work that they had to do. I would give them an A. I would recommend them.”

“It was good design and good work. It was landscaping work including having to put in drainage and change the profile of the yard so it would drain properly—pretty significant. I'd say they’re an A. I would definitely recommend them.”

“They were really helpful. They did a good job. I found them pretty easy to work with actually. They came out, they gave us an initial estimate and we reworked them a little bit. The guy that came out was happy to do it. They actually did a really good job getting the work done. They did it pretty quickly too. They added drainage to our backyard. They were able to come in, dig kind of a deep trench from the backyard to the front yard and then they did the pipework and all that. I'd give them an A+, they were good. They did a good job.”

“Very customer oriented. They do a good job. They're very thorough. They're clean—they keep the area around the house clean, as clean as you can be when you're doing landscaping of course. I've worked with multiple crews, they do ongoing maintenance for us and they're all very nice crews. They redid all of our landscaping—in the backyard put in some flower beds. They also built a screened in porch for us as well as a detached patio concrete pad, but mostly landscaping. I'd give them an A+.”

“They helped us with a volunteer project. They actually helped us out in a pinch and it was a good experience. It was a volunteer project, a non-profit project. We were helping a local elementary school out with some landscaping work and our primary landscape guy bailed on us. I called up Laird and they were able to step in and help out and provide great service in a short amount of time. I would say A+.”

“They listened to me instead of just figuring I was just a woman and didn't know what I was talking about. They did landscaping and drainage. They put in an irrigation system. A+ and I've recommended them to other people, so I was pretty happy because I never recommend anyone. They were great in everything, every way.”

“They've done work on and off over the years. I certainly don't have any complaints about those guys when we've used them. They do all sorts of stuff like tree trimming, grass, or thatch removal—a variety of these kinds of things. I liked their attention to detail. I would say they’re an A+.”

“They were fantastic. They're professionals, they're exact, and they're meticulous—great attention to detail. They were fantastic. And their designs were creative and beyond what we could've come up with ourselves. I mean, they were just outstanding. We can't say enough about them—A+.”

“I thought they were caring and they knew their stuff, they were knowledgeable, helpful and accommodating with our price range. They did landscaping—we had some trees removed and we got pricing on having beds made and other things. I would say an A+. It was good.”

“They're very good. Their crew is probably the most respectful and they show up in starched blue shirts—I mean they're well dressed and they're very clean about themselves. They're great. They really are good. They do it quarterly. I'd give them an A.”

“I would highly recommend them. Everything from start to finish was professional. And I've had plenty of landscaping work done over the years and this was by far the best. And they finished without me having to follow up on anything and they just did a beautiful job. Cleaned up after themselves. And Trey was very good about listening to me, what we wanted. And our house even looks good after the flood. They did pretty much an overhaul, redo some areas of the yard, added new color, we added landscaping lighting.”

“The only problem was the grass they brought in had fleas so I had to have it treated for fleas. They regraded the back area around my pool and laid down sod. I'd give them a B+. I wasn't there whenever they were doing it.”

“I just think they did a good job. Good price, good job. They did landscaping. I'd give them a B. It's just a landscaping job—I wouldn't say I'd get all excited about it.”

“The contract and the man I worked with were really good. They did landscaping for me. I'd give them a B.”

“They did a good job. They did general landscaping for me. I'd say a B.”

“I think the work that they do is a fantastic job. But by the same token, I'm a little concerned because by being a private residence, nobody wanted to tell me in advanced when they were coming because they expect to get paid when they show up. And then when I start inquiring ‘what day are you actually coming,’ and then they got upset and told us they were no longer going to service our residence. They don't do cutting of the lawn. They do major things like trimming, putting in flowers, trimming, setting up landscape and like that. By them just not coming back anymore just like that because I kept asking them ‘what day and time are you coming,’ and that seemed to upset them. I told them I had a schedule too. Especially since they want to be paid when they got done. I would say a D. The actual people they hired to do the work, do a fantastic job. It was the supervisor and the administrative person where there was an issue.”

“I thought that it was beyond good. It was outstanding. They are competent, timely, and they get the job done. I haven't come across too many people that are better at landscaping. They did some drainage on a property of mine in Texas that had been flooded. They identified a hidden piece of drainage that had been failing. They did an outstanding job of detecting it, cleaning it, and getting everything to work. I would give them an A+. ”

“It was an excellent experience. They installed a back patio, put wings on my driveway, and installed some landscaping in my backyard. I would give them an A. They were excellent. I liked the quality of what they delivered. They were punctual, left everything clean, and even protected the grass. They did a nice job. What they did damage, by accident, they came back and fixed. I am extremely likely to recommend them. ”

“They did some landscaping work in my backyard. They implemented a design I had created. I would give them an A+. I liked that they had creative design ideas and they did a quality installation in the backyard. The demolition was done neatly and they cleaned up after themselves well. The implementation was done with quality products, design, and supervision. I was especially worried with getting the drainage in the backyard right, but Laird made it happen. I would definitely recommend them.”

“They worked on a drainage system for me. I would give them an A, because they were excellent. They gave me a price and called to tell me when they were going to start the job. The job took a little longer than they had anticipated. I know it must have cost them more money, but they honored our price. They came out, did they job, and handled anything that went wrong. I would recommend anybody to them. I've called other people, who didn't even show up, and Laird had the best price.”

“I would say they deserve an A. They did a good job, and I didn't see anything wrong with the work they pulled off. The gentleman I dealt with from Lair was very professional, and he went above and beyond to help us. When they did the front walkway, they actually put some gravel down on a walkway that wasn't part of the scope. I don't think they even charged me for it. Overall, they were looking at what we wanted and they pulled it off. I've already recommended them.”

“It was a very good experience. They completely redid our exterior landscaping, then added bedding and stone walls. I would give them an A+. They came out and explained everything that they were going to do. They are all terrific. I've already recommended them.”

“They ascended a porch, did some drainage, and some grass. I would give them an A. They did a good job. We had a few delays, due to weather, but once they got started they finished the job to my satisfaction. They were friendly. I've already recommended them.”

“They put in a brick patio and plants in my backyard. It was a total landscaping of my small backyard. I would give them an A. They were very competent, focused, and knew what they were doing. They just did a great job, that's what I liked about them. I've already recommended them.”

“They did a great job. I've known them for years. They've done a lot of work at our house and it has always been exceptional. I would give them an A+. I know them. They are professionals. Their work is just good. I like everything about them. I would definitely recommend them to friends and I have.”

“They did pretty much everything for me. I would give them an A+. They did great design work. Communication was easy, and they were very responsive to any little issues that we had. They cared a lot about what they were doing and made sure we were happy with it. They were really easy to work with.”

“Laird is fantastic. They completely redesigned our front landscaping to include impressive stonework, a fountain, and year-round color. Our contact, Mark, really listened to my design vision and created an amazing plan for us. Their attention to detail and the quality of their end product was outstanding.”

“They have done extensive work to my outside landscaping including remaking several garden beds, installing a new circular concrete driveway and a front fountain to my property, and installing outside lighting around the house. This is a small company but is capable of doing big jobs with personal service at a good price. I highly recommend them.”

“They were perfect. I would go back to them for everything else. They did some drainage correction for me. I would give them an A+. They were professional, clean, and prompt from the beginning to the end. They had a lot of work to do, so they told me when they would get it done and followed it to the T. I've already recommended them.”

“I would give them an A+, overall. They were on time, said when they were coming and going, and did what they said they were going to do. They were very good about helping me pick stuff out, with the choices I had. They also helped me with me sprinkler system; we had to update that. They were accommodating on every level. I recommended them to my daughter.”

“They were good. I would give them an A. They came in on budget.”

“They did patio and flower bed work for me. I would give them an A+. It was good quality work.”

“I would give them an A. They came in, didn’t mess around, and got to work. They did a good job and cleaned up after themselves.”

“I had an excellent experience with them. They did quite a bit, and they were excellent. I would give them an A.”

“I would give them an A. I've known them for a long time. They are pretty punctual and did what they said they would do.”

“I would give them an A. They actually finished the work and cleaned up after themselves well. It was good quality work.”

“They replanted some trees and bushes and installed some rocks. I would give them an A. They did what they said they would do in the time they said they would do it.”

“They did some drainage work for me. I would give them an A+ all the way. They had an attention for detail, were very professional, and were clean.”

“I would give them an A. They were friendly, prompt, and clean. They came out, gave me a quote, and did the job for a fair price. I was very happy with the job when they were finished. That is all you can ask for.”

“I would give them the best score an A+. We had the work done when there was a lot of rain, so there was a lot of mud and mess; that of course wasn't their fault. I would definitely recommend them.”

“We absolutely had a positive experience. They do yearly cleanup work for us. I would give them an A. They are very honest and they did exactly what they said they were going to do.”

“Mr. Laird, his son, and workers provided excellent design and construction of drainage and landscape improvements on my front yard. They took my plan and made it better.”

“I had an excellent experience with them. They did a design for me. I would give them an A+. He was good to work with. He understood what I wanted and he gave me the design I wanted. That was what I needed.  ”

“They cleaned up the backyard and planted a tree. I would give them an A+. They are very responsive and thorough. They cleaned up more than I expected them to, so they definitely exceeded my expectations.”

“They've done a lot of different work for me. They put in my entire yard, and trim it every year. I would give them an A, excellent. They kept everything clean, had great expertise, and did everything they said they would.”

“It was a very good experience. I had some flooding on the side of my house, so they created a barrier to manage the flooding. I would give them an A+. I was very satisfied. They were prompt and did good work. I’ve already recommended them.”

“I had a fabulous experience. I would give them higher than an A+, overall. They were honest, fair, and very communicative. They were clean, very clean. They picked up around the yard. They were just genuinely nice people to work with. ”

“They did grass, flowers, hedges, gravel, and they subcontracted irrigation work. I would give them a B, overall. I liked the quality of the work.”

“I would say a B, overall. They were quick. They did quality work and were very responsive.”

“It was a positive experience on most of everything. They put in drains, swapped out some plants, and then they laid sod. I was not happy with the sod, so I would have to give them a B. They just seemed caring. They did a good job. It's just that the quality of the sod was no good.”

“It was terrible. He would not give me the plans of what I asked for. So I payed thousands for plans, and he changed them the way he wanted them. He wouldn't do them they way I wanted them, so he disappeared. It's going real well. It's going much better without him; it's turning out well. And, I don't think it would have turned out this well with their interference. I would definitely not use them. I would give them a D. I would not ever recommend them.”

“I liked the way things were explained, and they're flexible. They did some replanting, removing stuff, and some rock work. I just used them one time. They were recommended by a friend. It looks really good, and I've had a lot of compliments on it. I would give them an A+.”

“Laird Landscaping is wonderful. They do beautiful work, and the people who work for them are very professional and very clean. It was a very nice experience. We liked them so much that we’re going to have them do some more work on our landscaping. They’re very good people. I’d give them an A+.”

“They did very high-quality work—everything exceeded our expectations. They did an overall landscaping overhaul and an addition to our patio, and they definitely deserve an A+ grade.”

“Laird Landscaping did a lot. They put in all new drainage and completely new landscaping in the backyard, raised the level of my property line, and put in a new sprinkler system and outdoor lighting. I like the owner and his staff. They came up with the plan and the design, and I loved everything that they did. There was not a single aspect that I was unhappy with—A+.”

“They were very nice, and they did excellent work. They were here before eight in the morning, and they worked until four-thirty or five—until they finished that job. They were really good, and I've really become friends with them. They were so nice. They put in a drainage system, they enclosed the patio, and they did the landscape—it was really nice. They did a lot of work in our neighborhood. I would give them an A.”

“They provide a quality product, they do things in a timely manner, and they have very good people. I've used them for years. I can't say enough good things about them. They're very responsive. The last thing they did for me was resod my backyard. We've had some trouble in the backyard and front yard, and they've gone out of their way to help me figure out what I should do to trim out the trees, how much watering to do, and how much to fertilize. They just go out of their way to make sure the product is well done. They fully helped plan and landscape our whole yard 20 years ago, and they have helped us update it off and on over the last 19 years. When I say landscaping, I'm talking about flowerbeds, the yard, special projects around the patio, rock work, and all that kind of stuff. They're the highest grade possible—I would give them an A+.”

“They were knowledgeable, thorough, and timely. They actually finished the job slightly under budget. The most recent project they did was a backyard remodel. They did the hardscape—the grass wasn't growing, so they replaced it with flagstone and plants. This was my second time dealing with them—the first time, they did a drainage project for us. We were having water issues in our garage, and they put in some conduits to control the flow so water didn't get into the garage. I would give them an A.”

“They spent the time to do the job right, and we're really happy with the work they did. They put in a new flowerbed in the front of the house—they designed the flowerbed, they picked the plants, and they put them in. They also dug a root barrier before they did the flowerbed. I would give them an A+—they did super.”

“They just did a great job—it was just very professional. They are experts in the field. They did all kinds of work for me—walls, refinishing, stone work, sod, and plants. I chose them because I've known them for a long time. I would give them an A.”

“We had a very good experience. All their crews are very professional. It wasn't an inexpensive situation, but it was very fair value. They did our back yard. They were recommended to me. They would get an A.”

“They're professional. They’ve removed a couple of trees for us and pulled some bushes as well. I'd say they’re an A.”