Southland Insulators
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Southland Insulators has received 4.7 out of 5 stars based on 226 customer surveys.
5
182
4
28
3
10
2
4
1
2
9th year as a Best Pick Call
"With our extensive training and certification, we have acquired a level of building-science knowledge that puts Southland at the forefront of problem-solving for homeowners. With more than 30 years in operation, we have earned a reputation as a leader in our industry. Our Fifth Fuel Division focuses exclusively on existing homes."

Gerald Palmer | President
Company Information
Services Offered
Southland Insulators offers residential and commercial insulation services, attic air-sealing, and attic ventilation system installation. The company uses spray foam to create unvented attics and crawl spaces. Southland Insulators also offers energy audits.
Warranty
All jobs are backed by a one-year warranty.
Company History
Southland Insulators was founded in 1986 by Gerald and Nancy Palmer. Both founders are still active in the day-to-day management of the family-owned company.
Additional Information
The company installs a variety of insulation types, including cellulose insulation, fiberglass batt and blown insulation, and both open- and closed-cell spray foam.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
8521 Quarry Road
Manassas, VA 20110
Hours
Mon
6:00 am - 5:00 pm
Tue
6:00 am - 5:00 pm
Wed
6:00 am - 5:00 pm
Thu
6:00 am - 5:00 pm
Fri
6:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#2701035383

Compiled Score:

Southland Insulators has received 4.7 out of 5 stars based on 226 customer surveys.
5
182
4
28
3
10
2
4
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2019

“They met their schedule and cost. I was pleased overall.”

Review by
09/25/2019

“They did everything that they were supposed to do.”

Review by
09/25/2019

“I have used them a number of times and they are perfect every time.”

Review by
09/25/2019

“It was long ago, so I don't remember the names and there were four or five installers. He was the last guy who showed up.”

Review by
09/25/2019

“I would like to recognize the people who worked on the job for their exceptional service.”

Review by
09/25/2019

“Southland Insulators was extremely fast, friendly, and professional. I would recommend Southland Insulators to anyone.”

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/16/2019

“They were all good.”

Review by
09/16/2019

“They met/exceeded my expectations in all of the areas. They completely re-insulated our basement. They took the old insulation down and disposed of it. It was great.”

Review by
09/16/2019

“They did our crawl space and I hope they did a good job. I have not been under there so I do not know.”

Review by
09/16/2019

“They were excellent and hey came back and to make sure everything was right. They were perfectionist.”

Review by
09/16/2019

“I would like to recognize the entire team for the exceptional service, they were all good!”

Review by
09/16/2019

No review comments provided

Review by
09/16/2019

“They were very nice and very professional.”

Review by
09/13/2019

“I thought they were very responsive and met the terms of the contract very well.”

Review by
09/11/2019

“The people on site were great. The scheduler or coordinator was great. This is our second big project with Southland. We did one with Juan previously, and he was wonderful. The new salesman, whoever he was, was very easy to work with.”

Review by
09/11/2019

“My salesman and the work crew were excellent.”

Review by
09/11/2019

“I cannot remember the names of the three individuals who came to my house, but there were no issues. Those individuals were quite friendly, nice and helpful throughout the process.”

Review by
09/11/2019

“I would like to recognize Josh Figueroa for his exceptional service. He did a good job figuring out what I needed and explaining it to me well.”

Review by
09/11/2019

“The two guys that came out were fantastic. The had clear communication and did the job well.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“I do not remember anyone at this time.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“The quality of materials exceeded my expectations.”

Review by
09/11/2019

“The company was professional and met the timeline, but there was a bit of miscommunication on the contracted work. I felt they could have been more thorough in regards to filling in insulation in all the areas they told me they were going to during the walk-through and evaluation.”

Review by
09/11/2019

No review comments provided

Review by
08/04/2018

“I would like to recognize the guys that came out here, for their exceptional service. They were really professional and nice. The lead guy explained everything really well and seemed to be very knowledgeable. Everything went really well and I would definitely recommend them. They did a great job. Especially the one guy in particular that was leading the team.”

Review by
07/31/2018

“They exceeded my expectations with their turnaround time from start to finish. From when I made the phone call to when they got the job done, it was very quick communication throughout.”

Review by
07/31/2018

“This is the second time we used them. We had them come to our other townhouse ten years ago and they did the same thing to our house we are at now earlier this year.”

Review by
07/31/2018

“Southland Insulators met my expectations with the end result. They said we would be more comfortable in the house and we have felt that.”

Review by
07/31/2018

“They met my expectations in general.”

Review by
07/31/2018

“The garage met my expectations.”

Review by
07/31/2018

“I was satisfied with them wrapping the whole house with plastic wrap to keep everything clean.”

Review by
07/31/2018

“They exceeded my expectations with clean up.”

Review by
07/31/2018

No review comments provided

Review by
07/31/2018

No review comments provided

Review by
07/28/2018

“I was satisfied with them because they were very neat in what they did. They cleaned up the job very well and the insulation was neat and clean. I was very impressed.”

Review by
07/25/2018

“Their friendliness and honesty exceeded my expectations.”

Review by
07/23/2018

“They did a really good job talking to my husband and answering questions and showing him the product.”

Review by
07/23/2018

“The first guy who came out to explain why needed to be done, was very good, and friendly/nice. He explained everything in a way I could understand, and made your timeline clear.”

Review by
07/23/2018

“They thought of things like the baffles that go up from the tip of the roof. We didn't realize they would take care of that and it was really well done. It is tidy and nicely done.”

Review by
07/23/2018

“I thought they were thorough, nice and clean. They were really good. We did call them about the vent. They asked if they needed to come back and clean up. I feel if we called them again, they would come back out. They did what they said they would do, but they didn't anticipate the vent problem. It was just a clean up after they left.”

Review by
07/23/2018

“I was satisfied with how long it took. They worked throughout the day. They had to rip out a lot of stuff. They cleaned up well. They did a good job.”

Review by
09/14/2017

“They re-insulated the attic for me. They did a good job. They were efficient, quick, showed up when they said they were going to show up, and finished when they said they were going to finish. I'd give them an A+.”

Review by
09/13/2017

“They took out what insulation was in my attic, sealed the attic, and then replaced some and added more insulation. It was very simple. Everybody was very nice. They showed up when they said they would. I'd give them an A.”

Review by
09/13/2017

“They did insulation work for me. I liked the fair estimate. Quality work. I liked the speed of the work. I'll give them an A.”

Review by
09/13/2017

“I had an extremely positive experience with them. They added insulation in my attic area where it was below the standard considered appropriate for this time frame. The house is 20+ years old and I'd had some construction workers doing a bathroom renovation. They'd moved insulation around and hadn't replaced it. I didn't know that until I had an electrician later going up there to do something. He told me that, first of all, I had insulation that was completely missing over my master bath. Secondly, he didn't think the insulation met current standards, so I went with Southland. They came in and they did an outstanding job. They're very, very clean. I was very pleased with them. Fairly priced, I thought. One of the things that impressed me, because they're using a hose that comes from outside the house all the way up a set of stairs, down a hallway, into a room, and they're blowing in a type of insulation. It has all the potential for being extremely messy or, if they're not careful, leaving residue. That was exceptional. They came in and then they left and they had the house in the same shape we had it in. I thought with insulation there was potential for a lot of stuff I might have to vacuum up or clean up on the driveway, so I was very pleased with that. They definitely get an A+.”

Review by
09/07/2017

“I called them because I wanted to get an estimate as to what it would take to lower my gas bill because I was spending a tremendous amount of money on my gas bill. Someone came out and explained to me what it would take to insulate my attic. They helped me reinforce the door to my crawlspace. They helped me fix some insulation in my crawlspace. They were really helpful. The guy who came out had obviously worked in the home-building space for a really long time. He was very nice, incredibly intelligent, knowledgeable, and trustworthy. They helped me solve the issue. I can feel a difference in the overall warmth of my home. I think there's been a minor decrease in my gas bill but the biggest thing I've noticed is in the increase of warmth in my home in the winter. I'd give them an A.”

Review by
09/07/2017

“I had just moved in to a house that had been occupied by the same people since it was built in 1949 so I wanted to get new insulation. They took out the old insulation and put in the new one pretty well. They did a good job. I'm satisfied with the product. The only thing that surprised me is that it's so thick, they had to put up these partitions at the edge of the floor. It's probably a foot or more above. I didn't expect that. I didn't know it was going to look that way—That's the only thing that's frustrating. They insulated above the second floor ceiling up in the attic. They get an A overall.”

Review by
09/07/2017

“Southland Insulators did the entire house. Very efficient. Showed up on time. Good price. Just all around first class work. They insulated the walls and the attic. It was the kind of insulation you roll out inside the walls and then they blew it into the attic. They're definitely an A+. It was very good quality work. We had a couple walls and they said, 'we'll go ahead and insulate this because there will be sound coming through here. You don't want that sound when you have guests in the house.' They're very friendly.”

Review by
09/07/2017

“I had quite a few companies come out to give me estimates on getting my crawlspace encapsulated and my attic insulated. They were the only ones who came out and gave me an estimate for both. They were the best price and they offered more than the other companies did. When they came out they were professional. They were done within a day under the crawlspace and it took them another day to do the attic but everything was fine. I'd give them an A+.”

Review by
09/07/2017

“They were very nice people that I dealt with the entire time, including the sales rep. They re-insulated my entire attic. I could see an unbelievable difference this summer and last winter. It's quieter in my house, I could see a difference in my energy bills, and it was just warmer upstairs in the winter. This is hard to believe, but my upstairs is cooler this summer than the downstairs. I would rate them A+.”

Review by
09/07/2017

“They were fast, and they were efficient. They had a couple different product offerings, and they explained them well. I think we made the right choice. They were very good. They insulated a room over a garage. They used two different types—it was compacted material blown in the floors and then just batten put in the roof/ceiling area. They were an A; I was very pleased.”

Review by
09/07/2017

“They've done a couple insulation jobs for me on a few houses. One of them was they did the entire house, the walls, and the attic. Then the other one, the last one that I did, they put it inside the crawlspace for me. I've used them several times and they've been really good for me. I'd rate them as an A.”

Review by
09/07/2017

“They added additional insulation into my house. They made it a very easy process. They came in, gave me flat-rate quote, they raised up the amount of insulation to how much I asked for, and they were in and out within a few hours. I can definitely feel the difference in my home. I'd give them an A+.”

Review by
09/07/2017

“They came by and insulated my attic. They came on time. They were extremely neat in what they did. There was no mess. They did the job and did a thorough job—showed it to me when they were finished, asked me if I had any questions, cleaned up outside and they were on their way. They get an A+.”

Review by
09/07/2017

“Southland put in the insulation. They were nice. And they lowered our energy bill. They made our house more comfortable. They insulated part of the house. It's an old house, and there were spots that needed to be insulated. They re-insulated, basically. They get an A for everything.”

Review by
09/07/2017

“Southland insulated over my garage and blew in some insulation. They were professional, easy, and got the job done. I'd rate them A.”

Review by
09/07/2017

“They re-insulated our attic and over our bedrooms, which is the first floor. It made it much more comfortable. I'd rate them A+.”

Review by
09/07/2017

“It was pretty straightforward. They blew insulation into my attic and did a pretty good job keeping the mess down in other parts of the house. I'd give them an A.”

Review by
09/07/2017

“They sealed my attic and then added insulation. I'd rate them very good; I'd give them an A.”

Review by
09/07/2017

“They did additional insulation and sealing for my attic. They were highly recommended.”

Review by
09/07/2017

“They're great. Great service. Great product. They get an A+ across the board.”

Review by
09/07/2017

“They blew in some cellulose insulation above the second-floor ceiling. They also sealed the top of the walls that touch the ceiling on the second floor. I've seen a difference in energy bills since it was put in. I'd grade them A.”

Review by
09/07/2017

“I thought they were fantastic. There was a crawlspace next to the kitchen that was totally uncovered. They completely covered and sealed it. They completely insulated it to cover all the stuff and fix the walls, and it's great. I'd give them an A.”

Review by
09/07/2017

“We had our attic insulated. My overall experience with the people who put the insulation in was great. We had somebody put up some drywall with us that we got through them, so it was a subcontractor—that was not great. I'd give Southland an A.”

Review by
09/07/2017

“I had some insulation work done earlier this year. Everything about it was positive. They put insulation in the attic and sealed up my basement—sealed up all the outside holes. They did a great job. I had no complaints at all for any of the work. I'd give them an A+.”

Review by
09/07/2017

“They provided me with insulation in our attic. They sealed some of the ducts. Overall, it was positive because they came in, gave me an estimate on time, and when they did the work, they were on time, very professional, and took care of business. They get an A.”

Review by
09/07/2017

“I could tell there was airflow that was unnecessary and the house was flooding in certain areas from the HVAC, so they did all the work. Basement, interior, and exterior work. They did some insulation. I could feel the difference immediately. They get an A.”

Review by
09/07/2017

“They insulated my basement with blanket insulation. They did it very efficiently, very cleanly, and they did a good job. I can feel a difference in my home. They get an A.”

Review by
09/07/2017

“We had them reinstall some insulation under our crawlspace. That's an area we do not want to go, and they did it with no hesitation and did a great job. They’re an A+.”

Review by
09/07/2017

“My experience with this company was positive.”

Review by
09/07/2017

“It was an awesome experience.”

Review by
09/07/2017

“There was an issue with the estimate that was given. The person who came on board said this was not accounted for, and needed to increase the price. They did insulation in the attic and in the basement. I would rate them as satisfactory, and I'd give them a B.”

Review by
09/07/2017

“They did the insulation in the attic for me. Apart from minor issues, I'd give them a B.”

Review by
09/07/2017

“They didn't come back and do the touch-up. After the job had been completed, I called many times for them to come and finish up a little thing. I never even got a call back. I didn't like that. The work they did was excellent. However, they scratched the walls. They left debris outside. They did not clean up after themselves—they had to send another crew to do that. They insulated the attic for me. When they came down with their equipment, they scratched walls. It's something normal that everyone knows will happen, but normally they'll come back and clean it up. When I called them to let them know what the issue was, I never got a single call back. That's the part I don't appreciate. They do a good job but they are horrible with customer service. I will probably not call them back because I don't know that they'll call me back.”

Review by
09/07/2017

“They did our attic insulation. They did the cellulose insulation for us. Everything was fine. It wasn't a great experience, but it certainly wasn't a bad experience. The workers were fine; they kept to themselves. They weren't particularly friendly, but they weren't mean. I thought they would have a supervisor come out, and they did not; that was one thing I would have liked. I mentioned that to them after the fact. Now there are nails in our ceiling; after they did the work, a lot of nails divots from where they had to hammer in were left, and that's going to be a lot of extra work on our part that still hasn't been done. That's not something they take care of. I think that's the standard that any company would have done, but it's kind of a pain. I'd give them a B. The quality of work is good. I never actually see the attic so I wouldn't know if it's good or bad.”

Review by
09/07/2017

“They did some work for me last spring. My experience with them was negative because the method they used to install the insulation required a greater extent of work; that, and to have the walls repaired, was more than the cost of the insulation itself. I was completely unprepared for that. I'd give them a C. They promised me twice that they would bring their infrared camera, and do an image of my other walls so I would see where other insulation gaps were. Both times, they forgot them or the batteries weren't charged, so that was not pleasing to me. They were punctual. We asked them to put a piece of plastic up at the end of the hallway to keep dust from going down the steps. They didn't think they needed it, so they didn't do it, and it turned out there was a lot of dust.”

Review by
09/07/2017

“The first experience I had with them, when they did my crawlspace, was fantastic. So, when I called them back to insulate the rest of my house they said they could go ahead and blow insulation in from the outside. That's what the guy who came to do the estimate told me, that it all could be done through the outside. When they got there, the first thing they told me was they couldn't do it all from the outside. A portion of my living room had stone on the other side, so they had to come in and drill three-inch holes in my wall unexpectedly. They told me that they'd have to charge me in order to patch up the holes and paint over it. I was willing to let that go, because whenever you do construction on your house stuff happens—I get it—and I could have done that myself easily. I didn't worry about that. They didn't tack any of my ductwork, or my vents though. They cracked my dining room wall twice; it was about a four-foot crack the first time. This wasn't part of the insulation at all. When they were blowing in insulation, my wall started cracking, so they stopped and told me I had to go back to secure my drywall with drywall screws all around the outside of the house. So I did that, they came back, and they started blowing insulation in again—and continued to crack my walls. I was really disappointed, too. I'd have to grade them a D because I asked them to reimburse me, and I ended up reporting them. After they got that complaint, they finally reimbursed me for the wall.”

Review by
09/05/2017

“They've done work for me at three different jobs. They've done insulation for me. They've done a whole house for me, which was a 7,500 square foot home. They did all of the blown-in insulation, they did lcynene insulation, and they did the batt insulation at that house. There was all high R value, so I did the higher batt insulation in the walls. It was two-by-six construction. I did Icynene insulation in the band boards and in the garage. They did the blown insulation in the attic. They did a good job. They were prompt. They were competitive in their pricing. So everything about them was positive. Then my father-in-law had a barn, more like a house, but it was a 500-foot shop. They did that on my recommendation to him and he had a very positive experience with them. Then my father up in Northern Virginia had all of his insulation redone because they got squirrels in the attic and made a mess of it. Southland called them up, they came out and did the bid, and it was cheaper than the other bids significantly. They scheduled the work, they showed up the day the work was to be done, and they got it all knocked out in one day, cleaned up after themselves, and did it for cheaper than the other guy was going to do it for. They do good work, show up when they're supposed to, clean up after themselves, and are competitive in their pricing. I'd give them an A+.”

Review by
09/05/2017

“They upgraded the insulation in my attic, and they also put an attic cover over my access door that went from my second floor up into the attic that has a zipper so it's really fully insulated. More importantly, I think that when I asked them to come out and do a quote for me, because I was checking with some other folks, they did a really good job of explaining why they wanted to recommend I do made sense and it made sense to me. Their sales rep was really very knowledgeable about what was going on in my attic and why what they do could make a difference. Prior to that, when I had my home built several years ago, he told me it made good sense to put in some attic fans that were powered by electricity. I don't know how effective they were but over time they stopped operating—so when I asked Southland what they thought about them, they said I should have never had them in the first place because the type of roof I had is designed to allow excess heat to go out on its own. What I really need is a stronger barrier between my attic and the second level. They did a really nice, neat job. They came in one day, had a great crew, had all the right equipment, did all the home prep to make sure the house was not going to see any unnecessary attic insulation or traffic from them being there. They knew what they were doing. They're definitely A+.”

Review by
09/05/2017

“I've used them a few times and they're very proficient. They showed up and did exactly what they said they were going to do. The work was done very well. The homeowner was happy. It was an overall good experience. I contracted them to do it for someone else. I saw the finished work. It was an A experience.”

Review by
09/05/2017

“I had them rearrange and add insulation to my attic. They did a good job with that. They added insulation—originally, we wanted them to move the insulation that was up there and put it underneath the floorboards. Instead, they put new insulation under the floorboards and moved the insulation that was there to make better use of it. They're A+.”

Review by
09/05/2017

“They did some work for us. They encapsulated our crawlspace under our house, which basically conditioned it into a living space. Obviously, we wouldn't live in our crawlspace. It gives us better air quality in the house and is going to preserve our heating and air conditioning unit under the house as well. I would give them an A-.”

Review by
09/05/2017

“Southland did blown-in insulation in the walls and the attic of the garage that we have attached to the house. They did the job in the time they said they were going to do it, and the insulation was the right quality. It kept the garage warm and that's what I was looking for. I'd give them an A+. There were no issues.”

Review by
09/05/2017

“They put attic insulation in for me. They used fiberglass. I'd rate them A.”

Review by
09/05/2017

“They replaced all the insulation in my attic. I'll give them an A.”

Review by
09/05/2017

“They did insulation in my attic, and I'll give them an A.”

Review by
09/05/2017

“I had a positive experience with Southland Insulators.”

Review by
09/05/2017

“They did a spray-in insulation in our crawlspace. It was easy. They explained everything. I was very happy with their product. They get an A+.”

Review by
09/05/2017

“They insulated a ceiling, an attic, and an exterior wall. They used an open-cell insulation, spray-foam. I'd give them an A overall.”

Review by
09/05/2017

“They were great. They insulated a whole bunch of things for us. We were satisfied with the work they did for us. I'd give them an A.”

Review by
09/05/2017

“They installed attic insulation, which was the recycled paper material, cellulose. They also insulated the space above my garage and also the space above the family room which was accessible to the garage. They did two main jobs. I'd give them an A.”

Review by
09/05/2017

“I had my basement insulated. In my basement, there's a crawlspace—I had that insulated. There's a bedroom above it. Then I had my attic insulated. They were both A work.”

Review by
09/05/2017

“They did foam insulation for me because they had a pump and they pumped it in. They came on time. They did the work. They cleaned up well after they left. I'd give them an A.”

Review by
09/05/2017

“Everything was great with Southland. They were on time. Everything went as planned. They insulated my basement with the blue cell stuff. They took off siding and sprayed inside the wall cavity. I'd grade them A+.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: