Smart Choice Cleaning
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Smart Choice Cleaning has received 4.6 out of 5 stars based on 114 customer surveys.
5
85
4
18
3
7
2
2
1
2
3rd year as a Best Pick Call
"Our mission is to provide the most outstanding customer experience ever. We do this by creating lasting and positive relationships with our clients and by using our experience, education, and systems to provide an unparalleled level of service that is backed by our 100 percent money-back guarantee."

John Alzubi | President
Company Information
Services Offered
Smart Choice offers a full range of housecleaning services, including one-time, weekly, biweekly, monthly, post-construction, and move-in and move-out cleaning services. The company also offers carpet and upholstery cleaning and stain removal, water damage restoration, tile and grout cleaning, and Oriental rug cleaning. Smart Choice specializes in deep cleaning and offers green cleaning products.
Services Not Offered
Smart Choice does not offer laundry, ironing, or dishwashing services.
Minimum Job
A minimum of $139 is required.
Warranty
The company offers a money-back guarantee for issues reported within 48 hours.
Company History
Smart Choice was started in 2004.
Distinctions
The company is a Cleaning for a Reason partner.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Areas Served
Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
Address
7631 Fullerton Road E
Springfield, VA 22153
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Smart Choice Cleaning has received 4.6 out of 5 stars based on 114 customer surveys.
5
85
4
18
3
7
2
2
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/25/2019

“The floor cleaning met my expectations.”

Review by
09/23/2019

“The house was clean.”

Review by
09/23/2019

“They cleaned all of the floors really well.”

Review by
09/18/2019

“All of the women worked very hard.”

Review by
09/20/2018

“I would like to recognize the lead guy for the carpet cleaning. He did a very good job and explained the process to me. He was very good. The cleaning staff was excellent too.”

Review by
09/20/2018

No review comments provided

Review by
09/19/2018

“They are reliable; do not damage things and I feel comfortable having them in my home when I am not there.”

Review by
09/19/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“They met my expectations because they have done some very clever things in the kitchen.”

Review by
09/17/2018

“They met my expectations in all areas.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“All areas met my expectations.”

Review by
09/17/2018

“We've had several different ladies. Everyone who has come has been wonderful and we are happy to have them.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“They are really good people who come at the scheduled time. I have had no issue with them not showing up. They are hard workers and do a really good job.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“Their communication is great.”

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

“I am not a fan of the 2 hour window they give for arrival time.”

Review by
09/15/2018

No review comments provided

Review by
09/13/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“they cleaned my ceiling fans!”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“Very good service! The ladies were very professional and worked very hard.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“It takes a few cleanings for the cleaning crew to understand expectations and be consistent.”

Review by
09/11/2018

“So far always a nice job and friendly staff.”

Review by
09/11/2018

“Value for our money and flexibility with scheduling is awesome!”

Review by
09/11/2018

“I don't know the specific names but the staff team that does my condo are quick, efficient and thorough. They are truly appreciated”

Review by
09/11/2018

“Have used them for several years. Even with changes in the crews the quality has remained very good.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“Both women who came to my house were excellent and cleaned places I didn't even know needed cleaning.”

Review by
09/11/2018

“Have been with Smart Choice cleaning for eight years. They are excellent. So helpful. Love their regular service tailored to my needs. Also great special services—rug cleaning, ovens, refrigerator, water damage, emergency clean-up.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
11/18/2017

“They're just great all around. They did housecleaning for me. I'd give them an A. I would recommend them.”

Review by
11/18/2017

“They did excellent work, I have no complaints, and I would recommend them. They did housecleaning.”

Review by
11/18/2017

“Smart Choice Cleaning did a great job. They were extremely thorough. I'd give them an A+.”

Review by
11/18/2017

“They did housecleaning services. I'd give them an A. I would recommend them.”

Review by
11/18/2017

“I use Smart Choice Cleaning all the time. It doesn't seem to matter who the cleaners are, they always seem to do a very, very good job. They did housecleaning for me. I'd give them an A. I do recommend them.”

Review by
11/18/2017

“They were just quick and thorough. They did housecleaning services—I was moving out. Overall, including cost, I'd say an A+. They were very good, very quick, and very thorough. I would recommend them.”

Review by
11/18/2017

“They were awesome. They were very diligent and very thorough. They did a great job cleaning the house and I would hire them again. I'd give them an A+.”

Review by
11/18/2017

“They did everything—they did a great job. It was housecleaning. I'd give them an A+. They actually were early. I already have recommended them.”

Review by
11/18/2017

“I didn't complain and I would complain if I didn't have a positive experience. I do know that they had to come out where we live during rush hour traffic, and I know they didn't really want to at that time and I don't blame them, but they did anyway. I just appreciate them because we were trying to move and it was kind of a short notice, so I appreciate them just getting out here. I'd give them an A. We didn't have anything in here, they just cleaned. Completely empty. I thought customer service was great. I was not here for the service being done but they were out when they were supposed to because we had our carpet cleaner coming in afterward. We were in a rush, it was perfect. I would recommend them.”

Review by
11/18/2017

“They were taking care of both housecleaning and carpet cleaning. I think it was when I was selling a home and needed a cleaning to be ready for pictures. Even thought there was a snow storm, they had two crews that got the job done in half the time. Good quality and price and attentive to work—everything that I wanted. I'd give them an A. They were there right when they said they would be.”

Review by
11/18/2017

“I don't remember anything super negative. I think we're probably like most consumers, always want something cleaned a little bit more than industry standard. But when we pointed stuff out to them, they gladly went back over it. I think we were pleased with them. It was a move out cleaning—we were moving away and they came and cleaned our house. I'd give them an A.”

Review by
11/18/2017

“I've been using them for a couple years. They're great. I'm a realtor, so I use them on several houses. I use them about probably six or seven times a year. They do house cleaning services. They go to vacant houses I have, so I don't encounter them but they do a really good job so let's say A across the board. I never actually see them. I would recommend them.”

Review by
11/18/2017

“They were efficient. They didn't take very long. I was on a very short time frame so they didn't take very long getting it done and they were very thorough. They were just doing move out cleaning, so cleaning the floors, bathroom, fridge, etc. I'd give them an A+. I would recommend them.”

Review by
11/18/2017

“I liked everything about Smart Choice Cleaning. They were quiet, fast, thorough and they checked the house before they left. They will take care of you. They did both housecleaning and carpet cleaning. I'd give them an A+. I would recommend them.”

Review by
11/18/2017

“It was good. Smart Choice Cleaning did a really good job. It was housecleaning services. I would give them a B.”

Review by
11/18/2017

“They just cleaned the house. I thought they were great. I'd give it an A, they deserved an A.”

Review by
11/18/2017

“They just did housecleaning. I'd give them like a B.”

Review by
11/17/2017

“They did what I asked. I can't remember if they were the company that did the carpet or the house cleaning. I'd give them an A+.”

Review by
11/17/2017

“They're very thorough and they do a great job. It was house cleaning for a move out but they have done carpet cleaning for me as well. I'd give them an A.”

Review by
11/17/2017

“We did a move out special with them. We have used those guys before. We were referred to them by a family member so we continued to use them. It was very easy and they did really good work, so A+. I would absolutely recommend them.”

Review by
11/17/2017

“They came on time and did a great job. I'll give them an A. Everything was great. I don't have any concerns, complaints, or anything at all. I certainly would recommend them.”

Review by
11/17/2017

“They were great. I don't think I was even there. I had someone there to take them and they said they were really nice and professional. That's all I remember. We were moving so they were doing clean out moving. I guess A+, we didn't have any charges.”

Review by
11/17/2017

“Prompt, efficient, did what they said, and went unaccompanied, which I appreciated—I'm a real estate agent. They did a couple of houses for me and I didn't have to be there. It was helpful. They did house cleaning. Definitely an A. I would recommend them.”

Review by
11/17/2017

“They've been cleaning my house now for a couple of years and they've always been on time and thorough. If there's ever a time when they accidentally break something, they definitely let me know. Very responsive, basically. I've just used them for housecleaning. I'd give them an A+.”

Review by
11/17/2017

“Everything was fine. It's been a while to be honest. Everything was fine. They did housecleaning. I think it was good. I don't really remember. It was not perfect but it was good. To be honest, I think the one thing they didn't do was the windows and I think it was part of the windows—I don't really remember what it was. A is fine. They were on time.”

Review by
11/17/2017

“I think that probably my favorite part was they follow up with whatever they're doing. You always get the people that are in your house and a follow up call later to make sure that they did everything they said they were going to do. They did not do carpet cleaning, they did upholstery chairs for us. They cleaned those and they also did regular house cleaning—A+, they're really good. They'll follow up—if there's anything wrong, you're good. Their customer service is probably the best part about it.”

Review by
11/17/2017

“They cleaned for me probably in the Spring time. I feel that they just came in, didn't dawdle, got to work and did what they were supposed to do. They did a good job with the cleaning. I've had them do house and carpet cleaning for me. I'd give them a B. I've already recommended them.”

Review by
11/17/2017

“It was not as I expected to be. They just missed a few things that they said they were going to clean and didn't. It was just basic cleaning. I'd probably give them a C.”

Review by
12/30/2016

“We were moving so they did a final clean-out. I think before we put it on the market they did a super cleaning. I'd give them an A. The guy that sold it did rug cleaning. He was really good, so I'd give him an A—good customer service. When they told me they were coming, they came on time. I think they did a great job cleaning. I always want them to do more.  ”

Review by
08/28/2016

“They pick and choose what they'd clean instead of cleaning the full house as agreed, and without discussing with us first. So we sometimes end up have a full room or bathroom not cleaned.”

Review by
08/25/2016

No review comments provided

Review by
08/25/2016

No review comments provided

Review by
08/22/2016

No review comments provided

Review by
08/22/2016

No review comments provided

Review by
08/22/2016

“Smart Choice did an excellent job. Highly recommend their services!”

Review by
08/19/2016

“I've been using Smart Choice Cleaning for a few years and I'm very satisfied with their service.”

Review by
08/19/2016

No review comments provided

Review by
08/19/2016

“Carpet cleaning - I don't think he made any special effort to remove some stubborn stains in a couple areas. Maid service - arrived late and when uncleaned areas were pointed out, the lady claimed she had to leave to pick up children. Came back next day but I think I was charged again. Credit card was charge but got no invoice. Sloppy service I think.”

Review by
08/16/2016

No review comments provided

Review by
08/16/2016

No review comments provided

Review by
08/16/2016

No review comments provided

Review by
08/16/2016

No review comments provided

Review by
08/16/2016

“On time service, attention to detail and made our home shine.”

Review by
08/16/2016

“The  move out cleaning was the best! The team arrived on time and cleaned every inch of the house, the worked very hard and we were extremely happy with their work. The house was spotless when they were finished. Definitely an A+.”

Review by
08/16/2016

“Great job. Wish the service was a wee bit less pricey, but, overall, I can't complain. Punctual (EXTREMELY important to me), professional, and thorough.”

Review by
08/16/2016

“Very good job cleaning carpets and the house! I've already recommended to multiple people! Makes it very easy to move out of a rental!”

Review by
06/25/2015

“It was fine. The person who did the carpet was very friendly. They cleaned two rooms for me. They're an A-rated company.”

Review by
06/25/2015

“They're prompt and professional, and they did a satisfactory job. They were doing carpet cleaning all throughout the house. I interacted with the workers, and their customer service was very good. I'd rate them as an A.”

Review by
06/25/2015

“They were thorough. We had the rug in one room steam cleaned. Their customer service was fine. They came in and did their work. I would say they're an A. I had no complaints about what they did.”

Review by
06/25/2015

“They were good, and they did what they did. They did carpet cleaning in three rooms for me. They did a bedroom, living room, and hallway. The customer service was good. I'd rate them as an A.”

Review by
06/25/2015

“They did what I asked them to do. I thought the price was reasonable. I wasn't home, my parents were home when they came. They put the furniture back in the right places. They were doing carpet cleaning for me. I think they did the whole house. I think they did it over two or three days. They use environmental-friendly solvents and cleaners. I'd give them an A.”

Review by
06/25/2015

“They cleaned the carpets. They did a good job and showed up on time, and everything was fine. I really didn't deal with the customer service because I didn't have a problem. They were in and out with no real interaction. The work was just in my basement—it was two rooms and a hallway. They get an A. They did fine.”

Review by
06/25/2015

“They were very thorough. I had maid service. The end product was kind of a wow factor. It was pretty much a one-time thing. It was the whole condo. I used them a few different times. The first time was probably a little over a year ago. They gave me a good quote. I would probably go with an A-.”

Review by
06/25/2015

“The first time I used Smart Choice Cleaning, the owner came out on short notice to do a water cleanup, so they were very responsive. They had done good work. I just use them for carpet cleaning and water extraction. They'd be an A-grade company to me.”

Review by
06/25/2015

“I was satisfied with the job they did. I didn't have any problems with the folks that actually performed the service. They showed up on time and did the job pretty quickly. They were cleaning my carpets all throughout the house. Smart Choice Cleaning gets an A.”

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