Smart Choice Cleaning
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Smart Choice Cleaning has received 4.4 out of 5 stars based on 115 customer surveys conducted through GuildQuality.
5
73
4
26
3
8
2
4
1
4
5th year as a Best Pick Call
"Our mission is to provide the most outstanding customer experience ever. We do this by creating lasting and positive relationships with our clients and by using our experience, education, and systems to provide an unparalleled level of service that is backed by our 100 percent money-back guarantee."

John Alzubi | President
Company Information
Services Offered
Smart Choice offers a full range of housecleaning services, including one-time, weekly, biweekly, monthly, post-construction, and move-in and move-out cleaning services. The company also offers carpet and upholstery cleaning and stain removal, water damage restoration, tile and grout cleaning, and Oriental rug cleaning. Smart Choice specializes in deep cleaning and offers green cleaning products.
Services Not Offered
Smart Choice does not offer laundry, ironing, or dishwashing services.
Minimum Job
A minimum of $139 is required.
Warranty
The company offers a money-back guarantee for issues reported within 48 hours.
Company History
Smart Choice was started in 2004.
Distinctions
The company is a Cleaning for a Reason partner.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Areas Served
Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
Address
7631 Fullerton Road E
Springfield, VA 22153
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Smart Choice Cleaning has received 4.4 out of 5 stars based on 115 customer surveys conducted through GuildQuality.
5
73
4
26
3
8
2
4
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“We were initially worried about having someone clean during COVID, but we?ve now had them clean twice and they take all proper precautions and we?ve felt very comfortable.”

Review by
11/16/2020

“The entire team is sensational”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“I had asked them to clean a couple of places where my regular cleaners had not been able to clean properly. The Smart Choice people did a wonderful job on both those areas.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/03/2020

“The cost and scheduling where areas of satisfaction. I thought the amount charged was reasonable for the size of the space to be cleaned and Smart Choice Cleaning was able to get the cleaning scheduled relatively quickly.”

Review by
11/02/2020

“They have been cleaning my house since 2011. I still have them, so they must be doing a good job!”

Review by
11/02/2020

“I always find that they do an outstanding job in the kitchen area.”

Review by
11/02/2020

“The bathrooms exceeded my expectations.”

Review by
11/02/2020

No review comments provided

Review by
11/02/2020

“Smart Choice Cleaning did my whole house. They cleaned for my and they cleaned my carpets. They met all my expectations.”

Review by
11/02/2020

“They are always good at communication, being on time, and meeting my expectations. They are thorough. They are very flexible about doing extra work.”

Review by
11/02/2020

“Smart Choice Cleaning Inc. met the expectations I had.”

Review by
11/02/2020

“The crew of ladies that did the cleaning were nice.”

Review by
11/02/2020

“I hired them to clean my house and the house had just had renovations and was 99% empty. They did not have to move furniture or anything. I told Regina that the workshop had to be cleaned properly and if they needed more time to let me know because they had allotted 4-4.5 hours to clean. They left after 4 to 4.5 hours and it was not cleaned properly toward the back. It was a week or two later that I went over there. I called them about it and said that I spoke with Regina about this up front and I needed them to go back over there and finish and I would pay them for another hour, and they would not. I would not refer them to anyone.”

Review by
10/26/2020

“Two of three jobs were excellent.”

Review by
02/12/2020

No review comments provided

Review by
01/22/2020

No review comments provided

Review by
01/20/2020

“The staff has done an excellent job for me over the last seven years. They are very loyal, consistent, and professional.”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“They do the job right.”

Review by
01/20/2020

“I think the scores speak for themselves.”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“They do a good job, but it also depends on who they send out.”

Review by
01/15/2020

“The people who cleaned the carpet really tried hard. They really tried to do their best.”

Review by
01/08/2020

“The house looked beautiful and they did a great job.”

Review by
01/07/2020

No review comments provided

Review by
01/07/2020

“I'm not happy with the overall service.”

Review by
01/06/2020

“I would like to recognize the owner for his exceptional service.”

Review by
01/06/2020

No review comments provided

Review by
01/06/2020

“I would like to recognize Monta for her exceptional service.”

Review by
01/06/2020

No review comments provided

Review by
01/06/2020

“The rest of the house was adequately cleaned.”

Review by
12/23/2019

No review comments provided

Review by
12/22/2019

No review comments provided

Review by
12/22/2019

No review comments provided

Review by
12/16/2019

“The two cleaners assigned to my move-out cleaning showed up on time, were very personable, did a great job, and finished sooner than estimated. I'd use Smart Choice again.”

Review by
12/15/2019

“I've had Smart Choice several times when I want a really good cleaning. They've always been wonderful. However, a friend used them last week and she was not happy. The ladies didn't understand what they were supposed to do, so after they did the couple of major things that she pointed out, they left the rest of the place not done. Probably the major problem was that the women didn't understand English.”

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/15/2019

“They stole items from me and when I complained they only brought back half of what they took.”

Review by
12/14/2019

No review comments provided

Review by
12/13/2019

“Anna and Natalie have done a excellent job cleaning my home!”

Review by
12/12/2019

“They did a good job cleaning my house.”

Review by
12/12/2019

“The main cleaner did a fantastic job.”

Review by
12/12/2019

“They met my expectations.”

Review by
12/12/2019

“The team showed up promptly as expected.”

Review by
12/12/2019

No review comments provided

Review by
12/12/2019

No review comments provided

Review by
12/12/2019

No review comments provided

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

“They exceed my expectations in the commons space cleanings.”

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

No review comments provided

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“Regina is so friendly and professional, it is always great to speak with her! Best customer service. Our cleaning team is always great as well.”

Review by
12/10/2019

“Recurring user however, all workers have displayed excellence and professionalism in the delivery of services.”

Review by
12/10/2019

“I have a three-story townhouse, and when the two-person crew finishes, everything is clean and shiny. They are efficient and speedy.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“I cannot recall their names off the top of my head but they crew were awesome and took great care of my home.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“Overall, the bathrooms and kitchen looked clean.”

Review by
12/10/2019

“Rip off”

Review by
11/25/2019

“The floor cleaning met my expectations.”

Review by
09/23/2019

“The house was clean.”

Review by
09/23/2019

“They cleaned all of the floors really well.”

Review by
09/18/2019

“All of the women worked very hard.”

Review by
09/20/2018

“I would like to recognize the lead guy for the carpet cleaning. He did a very good job and explained the process to me. He was very good. The cleaning staff was excellent too.”

Review by
09/20/2018

No review comments provided

Review by
09/19/2018

“They are reliable; do not damage things and I feel comfortable having them in my home when I am not there.”

Review by
09/19/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“They met my expectations because they have done some very clever things in the kitchen.”

Review by
09/17/2018

“They met my expectations in all areas.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“All areas met my expectations.”

Review by
09/17/2018

“We've had several different ladies. Everyone who has come has been wonderful and we are happy to have them.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“They are really good people who come at the scheduled time. I have had no issue with them not showing up. They are hard workers and do a really good job.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“Their communication is great.”

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

“I am not a fan of the 2 hour window they give for arrival time.”

Review by
09/15/2018

No review comments provided

Review by
09/13/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“they cleaned my ceiling fans!”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

No review comments provided

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