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FEATURED REVIEWS
“I would like to recognize the technician for his exceptional service.”
“Mari should be recognized for his exceptional service.”
“All areas met my expectations. They are very professional.”
“I would like to recognize Zale for exceptional service.”
“They were very professional and knew what they were doing.”
“Communication met or exceeded my expectations.”
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“Pricing, very happy of serv and technicians.”
“I would like to recognize the technician for his exceptional service.”
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“Zane is always polite and knowledgeable. Explains everything”
“Mari should be recognized for his exceptional service.”
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“They were very professional and knew what they were doing.”
“Brian did a great job.”
“They are generally great for responding to emergencies. However, I think that because they are emergency focused they are not great in scheduling. I am no longer using them unless its an emergency.”
“Maury and Brian both had exceptional service.”
“They were good.”
“They met my expectations with the service they provided for the heating system.”
“All areas met my expectations. They are very professional.”
“I would like to recognize Zale for exceptional service.”
“The service was not exceptional. The diagnosis was not the problem. I was satisfied because they resolved it at the end.”
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“Winters came to my rescue during the June 2021 heatwave. My downstairs air handler seemed not to be working properly. Winters promised to push my work to the front of the line. Brad H., the Winters technician, came from an install from Woburn, MA after 8:00 pm. Turns out that Brad was also the Winters technician who installed the unit a year ago. He carefully checked the unit, its condenser in the courtyard and the thermostat. We discussed the ins and outs of the unit and he laid to rest some of my concerns. When Brad left, the unit was running, the cooling process had begun and released the upstairs unit from working overtime. I was more than grateful, especially also because Brad told me to immediately contact him if there were any issues, and he would set things right. Thank you so much Winters!”
“What kind of air-conditioning service company claims to provide "24/7 priority service" for their annual contract customers, but makes you wait 10 days for an emergency repair in the middle of the summer? Answer: The kind of company that doesn't actually provide the stated service and doesn't plan to keep your business, apparently. Spoke with Jenny today on behalf of my elderly parents. Explained that the A/C isn't working. We have had temps in the 80's. Was told we have to wait 10 days for the next available HVAC A/C technician. I said, what about your 24/7 priority policy? She said we don't have any A/C technicians until then. That's laughable. You can be SURE we won't renew our annual contract. Plus, their contract is TWICE as expensive as the one I have. Oy.”
“Maury was great”
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“Maury”
“Absolutely. They are open, plain spoken and focused on fixing any/all”
“They were fantastic. Did the job perfectly and communicated with me to make sure we were all on the same page. I would absolutely recommend them.”
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“Brian always exceeds my expectations. He does the job with excellence, going above and beyond?he doesn?t settle for ?good enough?. He deserves 6 stars!”
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“All who have come out have been great!”
“Responsive and reliable but expensive. Trying to sell protection plans.”
“They were responsive and fast”
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“Brian ?”
“Courteous efficient and proficient service !”
“Professionalism and punctuality.”
“Michael and Brad - both amazing. Just sorry I don?t know their last names”
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“Excellent communication. An education. Your website is also very good.”
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“Organized, professional, knowledgably, clear communication”
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“John H”
“Communication between employee and home office need improvement.”
“Tomy”
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“Very professional”
“They agreed to come on the weekend when others I tried would not and they correctly diagnosed and solved the problem. They were excellent.”
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“I would like to recognize Anthony for his exceptional service.”
“The customer service was excellent.”
“Zane with Winters Home Services has been at my home several times. Zane is knowledgeable, willing to explain, and we always have an interesting conversation.”
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“I can't remember any names.”
“They met and exceeded all of my expectations.”
“Service wise it was great service. Beyond that, everything was as I would expect it to be.”
“They provided convenient scheduling and efficient service!”
“The communication is really good! Every time we call, they pick up, and they understand our problems.”
“My technician Zane was really professional. He cut to the chase and was very efficient.”
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“dedication to client was great”
“They fixed the problem relatively quickly.”
“Our technician, Zane did a great job.”
“I would recommend Winters Home Services to a friend because the contractors are always professional and do a great job.”
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“We don't remember their names! But our technicians were fabulous. Please know we think they're excellent.”
“Jesse listened to my problem and did what he could aside from replacing parts Willy nilly. Fingers crossed.”
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“Helped out with a new boiler, reasonable quote, respectful technician. Overall outstanding. We were very happy with Winters”
“The boiler's working again, but I need to call Winters to remind them to finish the job! See below.”
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“I would like to recognize Maury for his exceptional service.”
“The first guy they sent out basically did nothing except jiggle something around. We were unhappy with that. The second person they sent was wonderful!”
“The response time from Winters Home Services exceeded my expectations.”
“The technician came and diagnosis the situation and then went to get the part. It was all great.”
“The person who came out to the house the first time. He was great and I would recommend him to anyone.”
“The price could be better.”
“I was satisfied.”
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