Winters Home Services
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 359 Surveys
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Best Pick Guaranteed
Verified General Liability Ins.
Verified Workers' Comp
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"What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of 'fixing it right, right away—today.'"

Tim Flynn | President
Company Information
Services Offered
Winters Home Services specializes in the service, repair, and installation of heating and cooling equipment for residential customers. In addition to installing air quality control products, the company offers plumbing and drain services.
Services Not Offered
Winters Home Services does not work on window A/C units or oil heating systems.
The company honors manufacturers' warranties on parts and offers a variety of maintenance plans for HVAC systems.
Company History
Winters Home Services is a local company that was founded in 1995.
Employee Information
Employees must meet the company's professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to being serviced.
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

“It was a great experience!”

“They've been prompt and courteous.”

“Initially, they came out for busted pipes. It was 10 at night and they stayed until two in the morning. It was an emergency call. I found their information from a website. We worked with them recently for mold in the air conditioner as well. I plan to use them when I replace my air conditioner. They all deserve raises!”

“They had to reschedule for some other client emergencies. We understood—it was not their fault.”

“Winters did a good job. I had some trouble with the furnace keeping up with the heat.”

“Winters was really easy to work with. We really liked the tech that came out. He worked over the weekend, and he spent a lot of extra effort on the repairs. I was happy with the work—A.”

“They're very organized, professional, accommodating, and honest. The most recent job they did was come look at my HVAC. They were able to diagnose a thermostat issue, and they took care of it in relatively short order. They also put in a stove for me. I've used them a couple of times, and Winters is reliable. I'd give them an A+.”

“Their attention to detail was great. They were very friendly and punctual, and I appreciated that. I would definitely rate them as an A.”

“Winters Home Services came out to clean my boilers for me, and they did a thorough job.”

“They were wonderful; they were very good.”

“Right now I have no complaints. It was an OK service.”

“Winters did work for me. They were good.”

“They came and started the job right away. I would say they're an A.”

“I have no complaints.”

“They did a great job. I would recommend them.”

“Winters did a great job.”

“They did work in the summer, and they did a good job. I have no complaints. I would recommend them.”

“Winters Home Services was fine. They were efficient, they came when I needed them, and it was a good service. They put the heater in. They were excellent.”

“They were very flexible, took care of the problem, and were good. There was a problem with my heating system, and he came in and fixed something. I don't know exactly what he did, but he told me about it, so he did tell me everything he was doing. He did a good job explaining it. I chose them because when I reached out to a few companies, Winters was the nicest. I called them during a snowstorm, and they still managed to come out. Somehow, my heat just didn't work. It was just a better experience with them, start to finish, than it was with anyone else. They're an A+ company.”

“Winters Home Services did HVAC work in January. It was fine. I liked their fast response. They came out in an emergency and fixed my heater that pumps the heat for the house. It was the heating and air unit. I'd give them an A+. They were good.”

“They put in a heating system for me last year, and this year, they came out to do maintenance—an annual cleanup thing. They're doing a good job; so far, so good. They were A+ all around.”

“They came in very fast. It's great customer service every time you call them. Whoever's in the office is doing a great job, and then the people they send out are very educated. They don't try to hard sell you on getting the most expensive thing. They educate you enough and give you all the options for you to decide on what to do for your situation. My system wasn't working in the summertime, so they came, put more Freon in it, and then put a sealant in it. I couldn't break the bank at this moment in time, so we just had to do a quick fix, but we went middle-of-the-road because the sealant he put in should have fixed the crack in there. I'd give them an A+.”

“Winters Home Services is always great. They're just punctual. I can always get them on short notice and they have good around-the-clock service. They're very good. They have good customer service. In April, they installed a garbage disposal for me. They've done A/C work, installed a furnace, and have done a bunch of other stuff. I've been using them for a couple of years. They'd get an A.”

“I haven't had any issues. Winters Home Services said they would come out, so they came out, found the problem, and fixed it. There was an issue with the heating system making all kinds of noise. They found that some expansion tank had a problem. I'd recommend them. I haven't had any problems with them, so there's no reason why I wouldn't.”

“We'd used them several times. They always come on time, they tell us what they're going to do, they're very respectful, and they do a good job. I've had them do furnace cleaning and repair and replacement of a water heater. I had gotten a different company that I was very happy with, but then they left and sold the business to Winters, so I used them. I'd give them an A grade.”

“They were friendly and knowledgeable. They were checking for a gas leak, and they fixed the gas pump. I'd had them before but they changed. I'd dealt with them before, so I liked them. They put in my furnace. I'd rate them as an A.”

“We've had Winters do a lot of work here. This is a condominium. They've done mostly plumbing and HVAC work. We've been using them for so long. One time, it was really cold, and it was New Year's Eve, but they showed up. We thought that was pretty good, and we've been using them ever since. They were something other than Winters when we used them. Winters bought them out, so it's been like 30 years we've used them. They get an A.”

“They did my heating and cooling. They were on time, and I liked their customer service. I'd give them an A.”

“I had a positive experience with Winters Home Services. They replaced my furnace.”

“They were fine. They did some heating work for me. It was all fine. I'd say they deserve an A.”

“We had Winters for the heating. They did a good job. I'd give them an A grade.”

“They were expedient. They replaced a furnace. The expediency was why I chose them. They were great—A.”

“They were fine. Everything was taken care of. They were very professional. They came to repair an HVAC unit. They'd get an A from me.”

“They were very attentive and quick to respond. They did heating work. It was maintenance, installation, and repair. I'd give them an A.”

“Everything was fine. Basically, they came when they said they would come, and things got taken care of. They did HVAC work for me—furnace maintenance. Usually we have them once a year. We've been using them for a while. I'll rate them as an A.”

“I liked that they came when they said they said they were going to come, did what they said they were going to do, and charged me what they said. They were fixing the radiators on our heating system. I'd used them before. I'd grade them an A.”

“I just thought they were very friendly and knowledgeable. They were looking at my heating system. I just know about them from the area. I'd give them an A.”

“They were very efficient, on time, and neat. They were working on my heating system. I'd grade them an A.”

“They were always helpful. They were fixing something with the furnace. They're the ones that installed our furnace a few years ago also. I'd give them an A.”

“Winters did work for us. They were doing the annual inspection and maintenance for the HVAC unit. I liked that they showed up when they said they would, they did what they had to do, and they seemed knowledgeable. I'd rate them as an A.”

“Winters Home Services did work for me. They were punctual and very thorough in their work. They did maintenance work on our heating and air conditioning unit. I chose them because they were local.”

“They replaced the computer panel on the furnace. I thought they were good.”

“The guy seemed to know what he was doing, and he did the work. They were just maintaining the new gas furnace and checking it out.”

“I had an issue with a heater. They were on time. I expected it to take longer because it was after a snowstorm, so they were actually early. I'd say they deserve an A.”

“They did work a couple months ago. We had a positive experience. The company is dependable. We've been doing business with them for many years. I think they came to fix a gas heater. They come to service us when we call them. I don't call them if I don't need them.”

“They were prompt, to the point, courteous, and clean—it was all-around good. I think he checked my system for my heat. I don't know about the company, but as far as the technician goes, he's an A. If he reflects what the company's got going on, they're an A, but I only dealt with one person.”

“They did work for my business last year. Last year I also had my heater replaced, and Winters installed that for me. They were very nice, I suppose. They're an A.”

“Winters did work for me. They do good work, and they stand behind their work. They installed a humidifier for me. I'd used them before. I'd give them an A.”

“I was happy with the work.”

“The work is fine, and I would hire them again.”

“They're very responsive and very informative. They were one of the few people who could figure out my heating system, so I've used them ever since. The workers have always been really great—super nice and very conscientious of trying to keep my house clean. I've never had a problem with anybody—A+.”

“Winters Home Services is always available, and the service technicians are incredibly professional, knowledgeable, and friendly. Their customer service is terrific. They've done everything for me. The first instance was when our A/C went off on a very, very hot night. They came right out, and it was great. I'd give them an A.”

“We love Winters Home Services, and we're happy with the service. They're wonderful. They checked on the heating system and did the annual checkup of the air conditioning system. They also put in both systems. They get an A. They do excellent work.”

“We were having great difficulty with our boiler system that had been put in by somebody else. There were issues with how it had been installed, and Winters Home Services was very committed to working through it. The system was demonstrating hard-to-trace symptoms, and they just got through it. It was a really good experience, and I would recommend them highly. I'd give them the best grade.”

“I would definitely use them again. I had a heating issue on the second floor of my house, and they had to replace a unit to heat the upstairs. The rep who came to the house was fantastic and did a great job. I'd rate them as an A+ company.”

“They've done a bunch of stuff. They put in a new water heater in a summer place of ours. They put in a new gas heating and air conditioning unit on the roof of our condo. They were wonderful, I thought. Somebody else recommended them. I'd give them an A.”

“Winters Home Services is fantastic. They fix my furnace, they fix my tenant's furnace, and they clean both furnaces. They come right away in an emergency. I'd grade them as an A.”

“We always have a positive experience with Winters Home Services. The servicemen are very good and very thorough, and the girls in the office are very good, too. I had my furnace cleaned. They get an excellent rating—I have no complaints.”

“We had an excellent experience with Winters Home Services. They delivered timely and appropriate services. They did heating repairs. I chose them because they were recommended. The gentleman who came by was timely and knowledgeable. They deserve an A.”

“Winters Home Services put in a high-efficiency furnace, and I'm very happy. I would give them an A.”

“I'd rate Winters Home Services as an A-worthy company because they've always been super. All the way across the board, I'm very happy with them.”

“I liked everything about them. They were great. I liked the professionalism, attitude, time, and expertise—all of the above. My house is super warm. They gave me a new igniter and a new burner. They get an A grade in my book.”

“They were knowledgeable and courteous. They repaired some piping on the furnace. I chose them because they replaced another company I was using, and that company left Winters' name on the door. I'd definitely give them an A+.”