Winters Home Services
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Winters Home Services has received 4.4 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
90
4
19
3
5
2
5
1
7
5th year as a Best Pick Call
"What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of 'fixing it right, right away, today.'"

Tim Flynn | President
Company Information
Services Offered
Winters Home Services specializes in the service, repair, and installation of heating and cooling equipment for residential customers. In addition to installing air quality control products, the company offers plumbing and drain services.
Services Not Offered
Winters Home Services does not work on window A/C units or oil heating systems.
Warranty
The company honors manufacturers' warranties on parts and offers a variety of maintenance plans for HVAC systems.
Company History
Winters Home Services is a local company that was founded in 1995.
Employee Information
Employees must meet the company's professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to being serviced.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
108 School Street
Watertown, MA 02472
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Winters Home Services has received 4.4 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
90
4
19
3
5
2
5
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/24/2020

No review comments provided

Review by
11/23/2020

“Organized, professional, knowledgably, clear communication”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“John H”

Review by
11/17/2020

“Communication between employee and home office need improvement.”

Review by
11/16/2020

“Tomy”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/14/2020

“Very professional”

Review by
11/11/2020

“They agreed to come on the weekend when others I tried would not and they correctly diagnosed and solved the problem. They were excellent.”

Review by
11/11/2020

No review comments provided

Review by
11/10/2020

“I would like to recognize Anthony for his exceptional service.”

Review by
11/10/2020

“The customer service was excellent.”

Review by
11/10/2020

“Zane with Winters Home Services has been at my home several times. Zane is knowledgeable, willing to explain, and we always have an interesting conversation.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“I can't remember any names.”

Review by
11/10/2020

“They met and exceeded all of my expectations.”

Review by
11/10/2020

“Service wise it was great service. Beyond that, everything was as I would expect it to be.”

Review by
11/10/2020

“They provided convenient scheduling and efficient service!”

Review by
11/10/2020

“The communication is really good! Every time we call, they pick up, and they understand our problems.”

Review by
11/10/2020

“My technician Zane was really professional. He cut to the chase and was very efficient.”

Review by
11/10/2020

No review comments provided

Review by
11/10/2020

“dedication to client was great”

Review by
11/10/2020

“They fixed the problem relatively quickly.”

Review by
11/06/2020

“Our technician, Zane did a great job.”

Review by
11/06/2020

“I would recommend Winters Home Services to a friend because the contractors are always professional and do a great job.”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“We don't remember their names! But our technicians were fabulous. Please know we think they're excellent.”

Review by
11/05/2020

“Jesse listened to my problem and did what he could aside from replacing parts Willy nilly. Fingers crossed.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
05/04/2020

“Helped out with a new boiler, reasonable quote, respectful technician. Overall outstanding. We were very happy with Winters”

Review by
05/02/2020

“The boiler's working again, but I need to call Winters to remind them to finish the job! See below.”

Review by
04/01/2020

No review comments provided

Review by
03/16/2020

No review comments provided

Review by
03/16/2020

“I would like to recognize Maury for his exceptional service.”

Review by
03/16/2020

“The first guy they sent out basically did nothing except jiggle something around. We were unhappy with that. The second person they sent was wonderful!”

Review by
03/16/2020

“The response time from Winters Home Services exceeded my expectations.”

Review by
03/16/2020

“The technician came and diagnosis the situation and then went to get the part. It was all great.”

Review by
03/16/2020

“The person who came out to the house the first time. He was great and I would recommend him to anyone.”

Review by
03/13/2020

“The price could be better.”

Review by
03/12/2020

“I was satisfied.”

Review by
03/10/2020

No review comments provided

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“Prompt, courteous, efficient, affordable. Excellent experience!”

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“great”

Review by
03/09/2020

No review comments provided

Review by
03/05/2020

“Was too long ago to remember who it was.”

Review by
03/05/2020

“The guy that came did a good job.”

Review by
03/05/2020

“There is no one I would like to recognize at this time.”

Review by
03/05/2020

“I can't remember any of their names.”

Review by
03/05/2020

“The young gentlemen who came out in response to my call.”

Review by
03/05/2020

“The response time and accommodation were two areas that they impressed me with.”

Review by
03/05/2020

“There is no one I would like to recognize.”

Review by
03/04/2020

“On time very good work the techs understand your problems and explain everything to you before they do the job. We are very happy with winters”

Review by
03/04/2020

“Fantastic response and service”

Review by
03/04/2020

“I am very happy with them, and I will use them again.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“Rafael Guzman was the technician that came the last time. He was very helpful and knowledgeable. He is an excellent technician and I would like him to be recognized for his good work at this time.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“I was very unhappy with the work that they did.”

Review by
07/25/2018

“I would like to recognize Zane.”

Review by
07/15/2018

No review comments provided

Review by
07/05/2018

“I was satisfied with their timeliness and professionalism.”

Review by
07/05/2018

No review comments provided

Review by
07/03/2018

“John the service guy should be recognized.”

Review by
06/24/2018

“Vinnie did a great job with our furnace.”

Review by
06/19/2018

“They were all perfect.”

Review by
06/19/2018

“I was most satisfied that they were prompt and on time.”

Review by
06/18/2018

“He did the work quickly and was very thorough in what he knew. He was really competent.”

Review by
06/18/2018

“I love Steven. He's awesome. He helped me with a couple of things.”

Review by
06/17/2018

“Winters is prompt, have knowledgeable service staff, and DO the job.”

Review by
06/14/2018

“Winters Home Services met all of my expectations.”

Review by
06/13/2018

“I didn't know what to expect. I was very pleased.”

Review by
06/11/2018

“Kenny made sure we were not without water while we were waiting for parts to come in.”

Review by
06/10/2018

No review comments provided

Review by
06/08/2018

“They were very responsive in coming. They scheduled as soon as they could to fit me in. I appreciated that.”

Review by
06/07/2018

“Joe and Jimmy did a good job with the install.”

Review by
06/07/2018

“Winters Home Services always exceeds my expectations. I have been using them for years.”

Review by
06/07/2018

No review comments provided

Review by
06/07/2018

“They failed to fix my broken air conditioning unit.”

Review by
06/07/2018

“I think their prices are very, very high. I called around afterwards and found a lot cheaper.”

Review by
06/06/2018

No review comments provided

Review by
06/06/2018

No review comments provided

Review by
06/05/2018

No review comments provided

Review by
03/29/2018

No review comments provided

Review by
03/29/2018

“Winters did a good job. I had some trouble with the furnace keeping up with the heat.”

Review by
03/29/2018

“They've been prompt and courteous.”

Review by
03/29/2018

No review comments provided

Review by
03/29/2018

No review comments provided

Review by
03/28/2018

No review comments provided

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