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FEATURED REVIEWS
“They are generally great for responding to emergencies. However, I think that because they are emergency focused they are not great in scheduling. I am no longer using them unless its an emergency.”
“Brian always exceeds my expectations. He does the job with excellence, going above and beyond—he doesn’t settle for “good enough”. He deserves 6 stars!”
“They were fantastic. Did the job perfectly and communicated with me to make sure we were all on the same page. I would absolutely recommend them.”
“I would recommend Winters Home Services to a friend because the contractors are always professional and do a great job.”
“We have now used Winters for plumbing and a boiler replacement and think they're excellent. We would recommend them to family and friends and anyone reading this review. I appreciate their advice on avenues to take and never feel that they're trying to up sell me. They are knowledgeable, professional, and reliable.”
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“Pricing, very happy of serv and technicians.”
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“Zane is always polite and knowledgeable. Explains everything”
“Winters Home Services gave me an estimate and stuck to the amount. They were prompt with the schedule as promised.”
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“They are generally great for responding to emergencies. However, I think that because they are emergency focused they are not great in scheduling. I am no longer using them unless its an emergency.”
“They were good.”
“They sent out a very knowledgeable person that did a very good job inspecting our heating system, and making sure it was in working order.”
“I have already recommended them to a friend.”
“The diagnosis they gave me was not correct, but I still had to pay the price they told me.”
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“Winters came to my rescue during the June 2021 heatwave. My downstairs air handler seemed not to be working properly. Winters promised to push my work to the front of the line. Brad H., the Winters technician, came from an install from Woburn, MA after 8:00 pm. Turns out that Brad was also the Winters technician who installed the unit a year ago. He carefully checked the unit, its condenser in the courtyard and the thermostat. We discussed the ins and outs of the unit and he laid to rest some of my concerns. When Brad left, the unit was running, the cooling process had begun and released the upstairs unit from working overtime. I was more than grateful, especially also because Brad told me to immediately contact him if there were any issues, and he would set things right. Thank you so much Winters!”
“What kind of air-conditioning service company claims to provide "24/7 priority service" for their annual contract customers, but makes you wait 10 days for an emergency repair in the middle of the summer? Answer: The kind of company that doesn't actually provide the stated service and doesn't plan to keep your business, apparently. Spoke with Jenny today on behalf of my elderly parents. Explained that the A/C isn't working. We have had temps in the 80's. Was told we have to wait 10 days for the next available HVAC A/C technician. I said, what about your 24/7 priority policy? She said we don't have any A/C technicians until then. That's laughable. You can be SURE we won't renew our annual contract. Plus, their contract is TWICE as expensive as the one I have. Oy.”
“Absolutely. They are open, plain spoken and focused on fixing any/all”
“Brian always exceeds my expectations. He does the job with excellence, going above and beyond—he doesn’t settle for “good enough”. He deserves 6 stars!”
“They were fantastic. Did the job perfectly and communicated with me to make sure we were all on the same page. I would absolutely recommend them.”
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“Responsive and reliable but expensive. Trying to sell protection plans.”
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“Courteous efficient and proficient service !”
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“we had an AC inspection, followed by addition of fluid. The guy was great. Very thorough. Cost a lot for topping off the fluid. Hey, professionallsm is costly. The question asks me if I am likely to recommend. Yes, but, costs a lot.”
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“Communication between employee and home office need improvement.”
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“I would recommend”
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“They provided convenient scheduling and efficient service!”
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“I would recommend Winters Home Services to a friend because the contractors are always professional and do a great job.”
“I have already recommended Winters Home Services to our friends.”
“We have now used Winters for plumbing and a boiler replacement and think they're excellent. We would recommend them to family and friends and anyone reading this review. I appreciate their advice on avenues to take and never feel that they're trying to up sell me. They are knowledgeable, professional, and reliable.”
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“The boiler's working again, but I need to call Winters to remind them to finish the job! See below.”
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“The first guy they sent out basically did nothing except jiggle something around. We were unhappy with that. The second person they sent was wonderful!”
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“I was satisfied.”
