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“Have already done so many times”
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“Unique replaced both of our hydronic heat/AC systems with heat pump systems over two consecutive years. These are extremely complicated systems because there are 3 zones in our house, and the systems are are tied into the boiler (automatically switching between the heat pump, boiler, and AC). The systems work flawlessly because Unique has the requisite expertise in choosing, sizing, and installing these types of systems. I fully trust Unique to get the job done fast and right.”
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“Excellent, prompt, and courteous service, from obtaining a quote, to installation, to performing maintenance.”
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“Estimating job process went well, install seemed rushed and didn't communicate well with client as it was happening. Initial service tech months later was very nice.”
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“Every stage exceeded our expectations -- from the initial consult/planning until the last day of the job! I think what set Unique Indoor Comfort apart was their creativity in being able to give us a whole-house solution, with really competitive pricing, and amazing quality & speed of work. Can't say enough good things!”
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“on time, friendly service, good value.”
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“Very happy with the central air system they installed.”
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“Unique Indoor Comfort provided a competitively priced proposal for the type of system we preferred, They agreed that our preference was the most sensible solution for cooling our gambrel style house. Of all the companies interviewed they were the most knowledgable of the operation physical requirements and successful installation of a high velocity system. Their methods of installation ensured minimal disruption of the living spaces and very little cleanup. Unique Indoor Comfort scheduled the work in the spring and completed the work without unforeseen conditions or change orders with additional expense. The system has performed well.”
“Friendly, Clean, Capable, Experienced. You won't find a better company to install and service residential heating and cooling systems.”
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“I had such a great experience working with Unique Indoor Comfort. The staff were helpful, on time, professional and friendly. Everything was explained to me and after they finished the work they walked me through the system which was very helpful. I am so happy with my new energy efficient HVAC system and tankless water heater. I will definitely be using them in the future and have already recommended them to my family members.”
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“The customer service and installers are very nice. The project took far longer than projected, and I have 2 open issues that need to be resolved in the Spring. The permitting process was flawed by Unique, and I was not pleased with how that went.”
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“Unique Indoor Comfort is an extremely professional and are a great company in general. So far, They are one of the best companies I have worked with.”
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“Company installed AC systems in 2 places we have lived. Both were extremely complicated jobs and they did a masterful job. Now they do annual check of the system and the technician they send each year knows our system and does great work.”
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“I used to like them quite a bit, but I really struggled with them when my air-conditioning broke. I couldn't get anyone to call me back. The guy came and didn't take any notes. They kept losing my information. They told me they couldn't come out for 6 weeks. No one followed up with me at all. It was a suboptimal experience. I ended up going with a different company who came out within 36 hours.”
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“Would not recommend charged me $308.00 for labor for 20 minutes start to finish and I used them for 3 years never again .”
“Install and service of mini duct system was very good. But the AC unit only lasted 10 years.”
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“Hassle free professional company to deal with.”
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“UIC has been servicing our system for 14 years, and most of the work has been excellent. Responsive and professional. Last year was the exception. Another plumber incorrectly plumbed a water heater, causing damage to the heating system. UIC sent 4 technicians to try to fix the problem before the owner came himself and properly diagnosed the problem. In the end, I contracted UIC to re-plumb the water heater and replace the damaged pump. The owner promised he would help us explain the mistake in a small claims action. When that time came, I reached out multiple times to the owner without any response. Not only did he insist on charging us for the 4 visits during which his new techs were unable to see what the problem was, he refused to honor his promise to help out in recovering our losses with the original plumber.”
“We’ve had great experiences with the installation and service of our A/C unit. Highly recommend UIC.”
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“Great customer service.”
“Extremely professional, they got the work completed on time and the follow up was good also.”
“The employees from Unique Indoor Comfort were extremely professional. They perform exactly as they say they will.”
“These guys do a great job had two ac systems installed last year on a two family. Very nice work and very neat .”
“We didn't have a great experience with them through customer experience.”
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“Working with this company was terrible. I would not recommend them.”
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“They were right on schedule and finished the work earlier than scheduled. They were fast on responding to any inquiries. Great customer service.”
“I have recommended them to others.”
“Unique Indoor Comfort is a very professional organization. I was very happy with the experience every step of the way.”
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