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FEATURED REVIEWS
“I would like to recognize everyone I have interacted with for exceptional service. Every time that I have dealt with a representative they have been friendly and professional. This also applies to the work crews.”
“Rodger with Papalia Plumbing & Heating Inc provided me with exceptional service.”
“Derek, the technician, was excellent and provided me with exceptional service from Papalia Plumbing & Heating Inc.”
“I'd like to recognize Rodge, he was the team lead. He was fabulous, very thorough and very considerate while I was working from home. He was great at explaining things as what was needing to be done. The first day we did have to change the plan based on his knowledge and experience. He really went above and beyond and was extremely nice and polite.”
“Betty Jo is an outstanding asset to the company. The administrative staff is also excellent - very well-informed and responsive. The president, not so much after he hung up on me one day!!! I called back and we straightened things out.”
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“Yes, Derek Meany was very helpful in educating us about how to address the temperature difference between the thermostat setting and the temperature in the living room.”
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“I thought they were really thorough when they came and did the maintenance check. They did a really great job!”
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“I felt like everyone was very professional. They were very clean. They helped to answer all of our questions and concerns.”
“I would like to recognize the installer. He was terrific.”
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“There is no one that I would like to recognize at Papalia Plumbing & Heating in particular but they were all excellent.”
“Yes, the technician that installed my ecobee thermostats earlier this year . I forgot his name”
“The entire job met my expectations from Papalia Plumbing & Heating Inc.”
“I would like to recognize everyone I have interacted with for exceptional service. Every time that I have dealt with a representative they have been friendly and professional. This also applies to the work crews.”
“Papalia Plumbing & Heating are very responsive and provide outstanding service.”
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“This work was done a year ago. it seems odd to ask for a survey now.”
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“Any service person you send to our home is always respectful and professional.”
“Derek, the technician, was excellent and provided me with exceptional service from Papalia Plumbing & Heating Inc.”
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“Rodger with Papalia Plumbing & Heating Inc provided me with exceptional service.”
“Papalia Plumbing & Heating exceeded my expectations by providing recommendations for what I can do in the future.”
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“Overall, they're good. I don't have any complaints.”
“The whole team was great.”
“I was given the wrong information on my quote and when I questioned it, no one wanted to assist me.”
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“Papalia employees are consistently prompt, knowledgeable and friendly. On the rare occasions where something isn't fixed on the first visit , there is never any question that followup visits are without charge.”
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“Ultimately issues were resolved but I was not thrilled with the way the company operates.”
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“I don't remember names. The sales person and the lead on the job were excellent communicators”
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“No - don?t wish to.”
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“They misrepresented what we were getting.”
“Being professional.”
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“I was impressed by every one of them, notably the electrician.”
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“They were always available and responsive to our requests for help with the system.”
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“The quality of their work met my expectations.”
“I would like to recognize the technicians for exceptional service.”
“I would like to recognize DJ for his exceptional service.”
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“Rodger was very good.”
“I would like to recognize the receptionist, Robin.”
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“Whole team on site were great. And deal with difficult parking etc with no attitude. All good.”
“Branden was knowledgeable, professional and courteous. He was able to answer the questions that I had. Crystal was very helpful in keeping me informed on when to expect Branden's arrival time to my home. Very well done.”
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“They met all my expectations with everything.”
“They did what they said and when they were going to do it. Very happy with their work.”
“They met my expectations for the whole job.”
“Papalia was outstanding. The staff was clean and courteous.”
“The service professionals always provide great customer service and satisfaction.”
“They were professional and they knew what they were doing. We just had that one issue that messed the job up.”
“They were very professional and on time.”
“They met my expectations.”
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“Papalia Plumbing & Heating Inc met/exceeded my expectations in all areas of the project.”
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“Christine for her help in setting up all my appointments with the contractor and inspector. She kept in touch with me about the update on the job and always made sure I was happy with the service.”
“Everyone was helpful and professional”
“I'd like to recognize Rodge, he was the team lead. He was fabulous, very thorough and very considerate while I was working from home. He was great at explaining things as what was needing to be done. The first day we did have to change the plan based on his knowledge and experience. He really went above and beyond and was extremely nice and polite.”
“Dave Adams and his staff were very good, answered all my questions, emails, etc. Craig DeLeo, HVAC Install manager was very helpful. PJ and his electrical crew were thorough. All the staff have been helpful and professional.”
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“Papalia did an excellent job replacing my existing furnace & central AC and installing a steam humidifier. The entire process was smooth from start to finish with an excellent quality finished product.”
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“I already have recommended Papalia.”
“Scheduled easily & arrived on time”
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“The electrician did an awesome and neat job. Please give credit to the whole team. The building inspector commented on the nice work also.”
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“Betty Jo is an outstanding asset to the company. The administrative staff is also excellent - very well-informed and responsive. The president, not so much after he hung up on me one day!!! I called back and we straightened things out.”
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