MillTown Plumbing, Heating, AC & Drain Cleaning
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 118 Surveys
Our Certification Process
Best Pick Guaranteed
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
MillTown Plumbing, Heating, AC & Drain Cleaning has received 5 out of 5 stars (A-rating) based on 118 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"We're committed to offering honest answers to all of your plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown provides residential and commercial customers with repair, maintenance, and installation of boilers, furnaces, central A/C systems, and mini-split A/C systems.
Services Not Offered
The company does not repair fireplaces, wood stoves, or window-mounted A/C units.
Warranty
MillTown offers a one-year parts-and-labor warranty on all installations and replacements.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were communicative, clean, and the installer was phenomenal and kept me in tuned every step of the way”

“MillTown Plumbing were great. I cannot remember the guy's name. He did leave me his business card. He was very helpful and gave multiple options. He provided a realistic approach to the problem. We have had no issues with is since. They did a good job. We use the sink without a second thought that the pipe has been replaced. They are very consultative.”

“They were fine.”

“My husband really liked the guy who came out.”

“Milltown Plumbing came during the winter when it was cold. They showed up on time and gave me good options.”

“The guy that came over was very professionally courteous.”

“MillTown was great. They cleaned my heating system, and it worked out great. They were here when they said they were going to be, and they did a good job. They're A+.”

“I was happy with the work. There was a leak somewhere in the heating system, and they were able to find the source and take care of it. They showed up on time and did what they needed to do. I'd give them an A+.”

“They fixed my boiler, and it was good. The technician was very professional and very knowledgeable. I'd give them an A+.”

“They were prompt, and they did a great job. They fixed my HVAC. I would give them an A+.”

“MillTown did HVAC work for us. They do great work, and I'd grade my overall experience as an A+.”

“They've been fine. I just had them check my furnace. I'd grade my overall experience an A+.”

“They tuned up the boiler. I would rate the overall experience I had with them as an A.”

“We had some work done on some equipment a while ago. It was a rebuild on a furnace. They did a good job. The equipment is running fine. All I know is the equipment works now. It had failed. They rebuilt it and it's working fine now. I have no complaints.”

“The service was fine. They did some HVAC work for me. I would grade my overall experience as A. They did what they needed to do and it was efficient.”

“They fixed something for me. It was heating and air conditioner work. I'd give them an A.”

“I had them check my furnace and it was a positive experience. I'd give them an A for the overall experience. They were very professional. I spoke to a technician who was doing the work and he was very professional. The office support was very professional.”

“They put a new furnace in for me. I would grade my experience with an A. They are friendly people and they seem to be knowledgeable. They gave me a good quote and they did the work when they said they would so it was a good experience.”

“There were like two different appointments for two different things. One of them was good. They came for my furnace. They solved all the problems. They repaired my furnace. Overall, I'd give them an A.”

“They just cleaned my furnace. I would grade my overall experience as A. I was very satisfied. I would recommend them.”

“They were fine. Milltown did something with our heating system. It was a minor repair. It was a nice guy that came. I have no complaints at all.”

“They were prompt and very open. What they did for me had something to do with my boiler and heating system. Overall, I'd give them an A.”

“We had a valve replaced on my furnace. I would rate the overall experience I had with them as an A.”

“I am satisfied. I have no complaints at all. They did some air conditioner work for me.”

“They did some work on the heating system. My overall experience would be graded an A.”

“I just had my furnace checked out. Overall, I'd say they deserve an A. The service was good and they did a good job. I'm happy.”

“Quite a few years ago, they installed a hot water heater for us and then maybe two or three years ago, a new furnace and air conditioning. They certainly deserve an A for my overall experience. Whenever we needed something, they were prompt and took care of whatever the situation was. They were very good.”