Cranney Home Services
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cranney Home Services has received 4.4 out of 5 stars based on 216 customer surveys conducted through Our Research Partners.
5
156
4
22
3
20
2
10
1
8
7th year as a Best Pick Call
"It's a simple philosophy: exceed the customer's expectations at a fair price. We are a full-service heating, cooling, electrical, and plumbing company. Our trained and certified team of professionals is committed to keeping your home safe, comfortable, and efficient and making your lives easier as homeowners."

Brian Cranney | President & Founder
Company Information
Services Offered
Cranney Home Services is a full-service HVAC contractor that serves residential customers. In addition to providing maintenance services, the company installs and repairs heating and cooling systems, boilers, and heat pumps. Cranney Home Services offers 24/7 emergency service.
Warranty
Cranney Home Services offers three-year parts-and-labor warranties on all work performed.
Company History
The family-owned company began servicing Boston's North Shore in 1985.
Distinctions
Cranney Home Services was a Best of The Salem News award winner in 2020.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company states that it donates $1,000 a month to local nonprofit groups.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
24 Water Street
Danvers, MA 1923
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Cranney Home Services has received 4.4 out of 5 stars based on 216 customer surveys conducted through Our Research Partners.
5
156
4
22
3
20
2
10
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/07/2022

No review comments provided

Review by
08/31/2022

No review comments provided

Review by
08/08/2022

“Plumbing services inadequate and over priced”

Review by
08/07/2022

“When we do have someone in our house, they are always delightful. However, the lack of ability to schedule anything is extremely frustrating.”

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08/07/2022

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07/13/2022

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07/11/2022

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07/11/2022

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07/11/2022

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07/08/2022

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07/08/2022

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07/08/2022

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07/08/2022

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07/08/2022

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07/08/2022

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07/08/2022

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06/22/2022

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06/22/2022

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Review by
06/21/2022

“Expensive but good work”

Review by
06/21/2022

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06/21/2022

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06/21/2022

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06/21/2022

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06/21/2022

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06/21/2022

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Review by
06/21/2022

“Great if you're looking for an overpriced one-stop contractor liaison, but consider doing your own legwork and find the specialist yourself.”

Review by
06/15/2022

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06/15/2022

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Review by
06/14/2022

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06/14/2022

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Review by
06/14/2022

“They are an efficient company. They keep their appointments scheduled on time and do great work.”

Review by
06/14/2022

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06/14/2022

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06/14/2022

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Review by
06/14/2022

“I wholeheartedly endorse their services and believe they are excellent.”

Review by
06/14/2022

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06/14/2022

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Review by
06/14/2022

“I would recommend for emergency service, but too expensive for normal service.”

Review by
06/14/2022

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06/14/2022

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Review by
06/14/2022

“Their services are excellent but rather pricey.”

Review by
06/14/2022

“Honestly I had plumbing work done and electrical and both were not great experiences. The plumber destroyed my new shower surround and the electrician never followed up on a piece that he needed to order”

Review by
06/13/2022

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06/13/2022

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Review by
06/13/2022

“The service technicians were friendly and confident.”

Review by
06/13/2022

“They were very efficient, on time, and organized.”

Review by
06/13/2022

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06/13/2022

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Review by
06/13/2022

“They are extremely prompt, professional, and reasonable.”

Review by
06/13/2022

“They gave wonderful service, and it's a wonderful company. They have great technicians.”

Review by
06/13/2022

“Extremely professional service from everyone I worked with......from making appointments to completing the job! Fantastic!”

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06/13/2022

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06/13/2022

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06/13/2022

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06/13/2022

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Review by
06/13/2022

“They accomplished the work well. They added four heaters to my house, and everything works well.”

Review by
06/13/2022

“They are very professional, nice, and great to work with. The only reason for the four star rating is due to a leak, but they are going to be resolving that when the part comes in.”

Review by
06/13/2022

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06/13/2022

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Review by
06/11/2022

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Review by
06/10/2022

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Review by
06/10/2022

“Great service - on the expensive side.....”

Review by
06/10/2022

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06/09/2022

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06/09/2022

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06/09/2022

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06/09/2022

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Review by
06/09/2022

“Excellent quality service.”

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06/09/2022

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Review by
06/09/2022

“The technicians were thorough, neat and work done in a timely manner! I will highly recommend Cranney and use them the next time I need service!”

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06/09/2022

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06/09/2022

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Review by
06/09/2022

“I’ve recommended Cranney, but most people think they’re too expensive for miscellaneous electrical & plumbing work.”

Review by
06/09/2022

“The prices they charge are literally two to three times what other reputable contractors charge. It is very obvious that the technicians are commissioned employees.”

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06/09/2022

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06/09/2022

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06/09/2022

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Review by
10/31/2021

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Review by
10/26/2021

“I look forward to hiring them again.”

Review by
10/19/2021

“Cranney Home Services communicates well, is professional and does the jobs well.”

Review by
10/19/2021

“The workers were professional. The service and communication were good. And the price was fair.”

Review by
10/19/2021

“The people who came new what to do.”

Review by
10/19/2021

“They did good on the heating system and came right out. Everything was fine.”

Review by
10/19/2021

“Cranney Home Services provides great service.”

Review by
10/19/2021

No review comments provided

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10/19/2021

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Review by
10/19/2021

“Twice a visit was scheduled and confirmed. After waiting the entire day no one showed up.”

Review by
10/12/2021

“They did very good work. I thought they were expensive but was happy with the outcome. But the follow-up was terrible. I was told they would let me know about inspections and it never happened, and I was told they would submit for my $2,500 energy rebate and it never happened. I even called several times but wasn't called back.”

Review by
10/12/2021

“I would never recommend them”

Review by
10/08/2021

“Customers service good, quality of work not so good”

Review by
10/07/2021

“They are swift to respond and are high-quality contractors. They stand behind their work.”

Review by
10/07/2021

“Every time I called, they were on time and were knowledgeable on the issues that I have.”

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10/07/2021

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10/07/2021

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Review by
10/07/2021

“They were very expensive.”

Review by
10/04/2021

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Review by
10/01/2021

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Review by
09/30/2021

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09/30/2021

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09/30/2021

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