“I would like to recognize Patrick and my technician. They explained everything to me and I appreciated that.”
“The onsite technicians have always been fantastic. I've had a lot of work done by them for a few years now, and the field technicians that they send have always been great.”
“The whole job exceeded my expectations. The company and technician were both knowledgeable and helpful regarding my project.”
“I would like to recognize the guys who installed our heater and HVAC from Cranney Companies for their exceptional service because they did a great job. Everyone has been super helpful, polite, and professional.”
“The electrician who has come out more than once was really, really good. I said to myself I would ask for him by name. I actually wrote it down, but I don't have it handy. I would ask for him to come out again. I would wait to take an appointment for when he was available.”
“I really like their service.”
“I am satisfied in the work over all with Cranney Home Services. Just fabulous! The customer service was great and the ones that came out were great.”
“Their professionalism and friendliness stand out in terms of great qualities.”
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“I would like to recognize Carl for his exceptional service.”
“I would like to recognize the crew for their exceptional service. There were a couple of electricians and two or three plumbers.”
“The technicians are great, service has been good. Any issues were responded to professionally.”
“The coordinator of the project. He gave me education about the system and checked back with me. His name is Mike.”
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“They are extremely unreliable.”
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“The second technician that came out was good, but I don't remember his name.”
“I would recognize the whole company.”
“The guy that came last time was really good. He paid more attention to the cleaning up and was very thoughtful. We do really like the guy that usually comes also.”
“The company has had to reschedule a few time. It has been hard for us to get them out here.”
“I would like to recognize Patrick and my technician. They explained everything to me and I appreciated that.”
“Completing the job in a timely manner like they said met or exceeded my expectations.”
“I would like to recognize, Mike and Ben. They were very nice.”
“I felt the people they sent to my house were unprofessional and the cost was way too high. I will never use them again. They lost a customer.”
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“I would like to recognize Carl for his exceptional service.”
“I was very happy with the work.”
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“Cranney Home Services exceeded our expectations with the annual program that they provide. It is exceptional. We love that we were able to receive a promotion. It was good deal that allows us to make calls for the needed inspections. We are also appreciated the A/C guy taking his time and not pressuring us. He was realistic and helpful with scheduling us.”
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“Nicholas was very smart and very nice. He addressed the issue. Justin Thompson was very knowledgeable and nice.”
“They exceeded my expectations in all areas. They were great!”
“Cranney home provided great services !”
“I would like to recognize Ryan. He was fantastic and explained everything to me. I was very confident with his explanation and his work.”
“I'd like to recognize Max for his exceptional service. He was nice and explained thoroughly what he did and what needs to be done and he wrote it all down for me so that I could share the correct information with my husband when he got home.”
“Cranney Companies exceeded my expectations with the prices of their services. They had lower prices than everyone else that we received a quote.”
“The onsite technicians have always been fantastic. I've had a lot of work done by them for a few years now, and the field technicians that they send have always been great.”
“I like them because they will come to your house in the middle of a blizzard.”
“They always had quality work.”
“The quality of the work was great and so were the workers.”
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“We had a really tough job because we have a really small attic and they were unsure if they would be able to fit the system; which they did so that kind of exceeded my expectations.”
“They exceeded my expectations with the guys they send, they are courteous.”
“The whole job exceeded my expectations. The company and technician were both knowledgeable and helpful regarding my project.”
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“Cranney Companies was really good at explaining what was going on.”
“The Cranney Companies met my expectations.”
“They have met my expectations by being reliable and coming during emergencies.”
“The tech was fine and knowledgeable. I was surprised when they called to schedule appointment for me instead of me having to call them to set it up. It was set weeks in advance. I took the day off of work and then the day of, I get a call saying they aren't coming today. I didn't ask for the appointment, they set the appointment, and they cancelled on me. It was extremely inconvenient and frustrating. They ended up sending someone after hours which I appreciated, but I had already missed a day of work.”
“I am a valued customer for them, so I pay a monthly fee. So they have done a lot of different types of work for me.”
“They met and exceeded our expectations with communicating, all the team members knowing exactly what needs to be done, they explained everything to me and what they were going to do and did it on their own.”
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“Cranney Companies' installation and service exceeded my expectations.”
“I would like to recognize the guys who installed our heater and HVAC from Cranney Companies for their exceptional service because they did a great job. Everyone has been super helpful, polite, and professional.”
“I'd like to recognize Anthony for his exceptional service.”
“With Cranney, they do guarantee their work, and if everything happens within a two-year span they come and fix it. They came back and fixed one problem that I had, and it's doing beautifully.”
“For the HVAC project, it was a short timeline but Shawn made sure it was able to get done.”
“The electrician who has come out more than once was really, really good. I said to myself I would ask for him by name. I actually wrote it down, but I don't have it handy. I would ask for him to come out again. I would wait to take an appointment for when he was available.”
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“They have very good customer service. They always contact us when we are due for service.”
“They met my expectations.”
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“They did the basic job of cleaning my furnace correctly, as best as I could tell. That's all they've done.”
“They exceeded or met my expectations in all the areas.”
“It's a quality organization and I am very confident in their work and in their technicians.”
“I was happy that I had heat and hot water showers again.”
“I already have recommended you all to friends.”
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“I am very satisfied with their service!”
“They're a really great company.”
“It was a good experience.”
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“We have been working with Cranney Home Services for about six months, and they have been very responsive and timely.”
“They ran into some unanticipated problems. They worked to resolve them, and did it very professionally.”
“He was very helpful with the situation that we had with our furnace. Everything was good!”
“They run a tight ship. They never got back to have an inspection.”
“I love the company. I would recommend them, 100 percent!”
“They were very nice, hospitable. I am glad I used them.”
“I was very satisfied, and they were professional. They did good work in the time they said they would. I am very happy with the unit and would highly recommend them.”
“When they came in, they were a little bit rushed the first time so they didn't do things quite right and had to come back, which was unfortunate. But they did make good on it.”
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“They only did an estimate.”
“I did call them for a job maybe in the last six months and it was negative.”
“They had to come back twice because they did something the first time to reactivate the furnace. They didn't know what they were doing. They were supposed to come at a time and they didn't come and came two days later.”
“I waited and waited on the estimate, and when I called the office the lady I spoke with was very nice, but when the gentleman called me back, he wasn't so nice. The estimate was so high, I don't know how anybody can afford it.”
“The only thing I would say is that one of my units is not working right now. They put me off for two weeks because they said it was too cold. I have not been able to use the room with the broken heater.”
“They are really honest. You can see everything that is in the contract, in the job. They are on time and they leave it clean and are perfect with times. The job is perfect, no questions asked. Anything you discuss with them, you see in your home. I cannot say anything negative. I want to say thank you to Scott and the salesman and everyone from customer service to accounting to the electrician, the plumber and assistant plumber. I am really happy with the energy efficient heating system in my house. They had perfect customer service. They called me back and were excellent. They are good with time, and if you call with a problem, they will come out on the same day. I have never seen another company this good.”
“They did a very good job. They answer their phone calls, which I like.”
“It was a nightmare before they got here, and when they did get here, they explained everything and they were very clean and they did a great job!”
“Overall it has been good, but their prices are higher than anyone else in the area for the same type of work. They are dependable though, which is worth something. I think their prices are too high compared to everyone else.”
“They did some heating maintenance. The guys that came were really approachable, friendly, and explained everything to me. I’d give them an A.”