Mr. Handyman of Anne Arundel & NE PG
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mr. Handyman of Anne Arundel & NE PG has received 4.7 out of 5 stars based on 93 customer surveys.
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2nd year as a Best Pick Call
"From basic electrical and plumbing work to roofing and bathroom remodels, Mr. Handyman can do everything on your 'honey-do' list. We are proud of the excellent reputation we have developed over the years and grateful to our thousands of customers for their continued support. Repeat business and referrals are key to our success."

Kevin Crysler | President
Company Information
Services Offered
Mr. Handyman offers a variety of services, including repairs and installation for drywall, gutters, siding, and roofing; electrical, plumbing, and carpentry services; and bathroom remodeling.
Services Not Offered
The company does not perform yard work or basement waterproofing.
Warranty
Mr. Handyman offers a full, one-year warranty on all workmanship and materials they provide. Additional material warranties may apply.
Company History
The locally owned-and-operated franchise has served residential and commercial customers since 2005.
Distinctions
Kevin Crysler is a member of the West County Chamber of Commerce and a volunteer speaker with the Maryland Business Roundtable for Education.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
MHIC #128435
Areas Served
Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
10/24/2017

No review comments provided

Review by
10/21/2017

No review comments provided

Review by
10/20/2017

“I had a good experience with Mr. Handyman of Anne Arundel & NE PG. The guy (forgot his name) showed up on time, he was professional and knowledgeable. Although I was told I had the right lumber for replacing rotting wood, it was determined after he started cutting out the old rotted wood, that I did not have the right lumber but he could go purchase it from a hardware store which was only 8 minutes from my home. However, it took him an hour to return. And since you pay BY THE HOUR it added a significant amount to the total cost of the job.”

Review by
10/20/2017

“The person was friendly, punctual, and did an excellent job. The grab-bar in the bathtub was perfect and very useful. I thought the cost was a little high but it was nice to have several small projects done at one time and done very well. I would definitely use them again.”

Review by
10/16/2017

“The service technician booking the appointment was very thorough in explaining what my request involved. I appreciate the company's honesty and willingness to hear my concerns before making the determination to perform the services.”

Review by
10/16/2017

“I hired them to clean the gutters and complete a small plywood floor for a shed. Extremely slow, excessive charges and incomplete, shoddy work, mess was left everywhere. When contacted owner to discuss issues and possibly reduce the invoice to make it competitive to other written estimates, he refused. Way overcharged for sloppy and incomplete work.”

Review by
10/16/2017

“I had a big list of things to get done. He took care of them all and left my place spotless. What else could I ask for?”

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/12/2017

No review comments provided

Review by
10/12/2017

No review comments provided

Review by
10/12/2017

No review comments provided

Review by
10/12/2017

“Very professional, great service, good price.”

Review by
10/12/2017

“My main problem with Mr. Handyman is that my driveway gate still has problems after servicing. The gate still sags as if the bolts were not tightened sufficiently and it scrapes the ground when swung inwards. I haven't had time to telephone the company to have them return because I have been concentrating on getting my sunroom completed, but I intend to contact Mr. Handyman in the near future.”

Review by
10/12/2017

“Prompt, excellent service provided by Anne Arundel Handyman on a variety of handyman services. Especially appreciate the prompt follow up confirming the appointment and a reminder the day before. Second time using their services. Arrived early, worked quickly and all work complete in a highly satisfactory manner. Wish I could say the same for the South Lee County (FL) office. Can't even get a response after two attempts on their website.”

Review by
10/11/2017

“I've used Mr. Handyman of Anne Arundel and NE PG multiple times over the last three years. Their work is excellent. I purchased a home that ended up having lots of hidden problems and unexpected repairs. Mr. Handyman was just what I needed. They show up on time with a truck full of tools and worked by the hour. I like this because I needed a lot of different things done in different locations of my home and did not a per job type of company. My home looks really nice now after all their work!”

Review by
10/11/2017

“I asked the company to replace the ball bearing on my sliding glass door and instead they just lubricated it. It was a total waste of money. They did not perform the services asked for.”

Review by
10/11/2017

“I hired them to perform a job and after they completed that there was still time from the paid hour so the person offered to do something else and was able to fix a wall for the same price. The person went above and beyond what they were hired to do.”

Review by
10/11/2017

“Can't recommend them enough. Expertise at a reasonable price.”

Review by
10/11/2017

“Excellent for window A/C install. poor on yard waste removal. they used a pickup truck that was too small and had to make 2 trips which added considerably to my final cost.”

Review by
10/11/2017

“Work was performed in a reasonable amount of time. Further, on occasions, they provided good suggestions regarding the elimination of possible water leakage problems.”

Review by
10/11/2017

“Did what I needed in one hour, as estimated. Came back free of charge when his work did not hold up. Re-did it.”

Review by
10/11/2017

“I was really happy with the work they did, but it was very expensive. This would definitely deter most people.”

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

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Review by
10/11/2017

No review comments provided

Review by
01/04/2017

“The person who came to give the estimate was knowledgeable and not pushy. Based on that experience, we contracted with them to do some work. The handyman who showed up did not arrive with proper materials, was argumentative and difficult when asked to come back when he had the proper materials. We had to speak to a manager in order to make that happen and to prevent him from charging for the time he spent driving to a supply store and back to obtain the necessary materials. The work seems to be completed properly, but there was much debris left on the ground that was easy to pick up, but the handyman failed to do so. As a result of this experience, we cancelled the additional work we had originally contemplated. We contacted management about our experience, and they begrudgingly offered an apology.”

Review by
01/03/2017

“It was bad as far as - but then they came back to fix it. Well, he did a few things. One of them was to attach a shutter to the front of the house. And they ended up doing and there ended up being a nail poking inside of the house. I'm not even sure how that's possible. But he did come - we called and after they came back and fixed it for at no cost. C Overall. I don't know about their expertise.”

Review by
01/03/2017

“It was fine. I'd guess A+. The price is a little bit higher than I wanted to spend from what it was, but you know I need to get it done so it was very easy and convenient to have somebody come out and do what I needed to do, and the quick turnaround. It was just a tile replacement and gutter cleaning. It wasn't a large gutter cleaning, either. It was just like, one little small strip and one tile replacement and I think it was 3 dollars or so? I think it was at 29. I'd recommend them again.”

Review by
01/03/2017

“They’re an A overall. I had mini blinds put up, I had some painting done - they painted one of the rooms. I had closet organizers put together, I had them re-do some walk-in closets to have organizers put in. I had organizers put in in my garage also. And I had them put in all the window treatments in my house. The mini blinds throughout the house. I am definitely likely to recommend.”

Review by
01/03/2017

“I had a few experiences with them, one was very positive - a couple other were sort of neutral. I had them do some electrical work, some plumbing, and hanging some ceiling fans. Probably B- Overall. I didn't really experience much customer service, I didn't have interaction with anybody. Punctuality was good.”

Review by
01/03/2017

“I would give it a B+. Quality of work was pretty good. It was the tabletop that they installed. Whatever time they said they were going to be there, they were there. And they came out and then I thought they did quality work on the- they came out and took measurements, took pictures and stuff like that and they showed that everything was correct.”

Review by
01/03/2017

“I would give them A+. I mean I was not happy on the first time. We keep calling them. The first time, I was not happy. I did not fill out the survey because I was upset. But this time, the same guy came, and then he had to adjust for the last time. And we were very happy, he was very nice the second time he came. It was a vinyl repair outside.”

Review by
01/03/2017

“I think they're overpriced. I'd give them a C. Quality was fine. Customer service was fine. My only complaint was that I do think they're expensive. I had some odds and ends things that needed to be done around my home. A gate was adjusted and he discovered rot on the porch roof and he replaced that. So, just some miscellaneous things.”

Review by
01/03/2017

“There was a door lock that needed repairs and a garage door that needed repair. There was a toilet flush that was repaired. There was like one thing that he wasn't able to repair - the nob was stuck and maybe there was some parts needed or something but, so that wasn't fixed. But I have no complaints.”

Review by
01/03/2017

“They were great. I had a good experience. A+ Overall. I had very tall ceilings in my foyer and they had to replace some bulbs basically but one of the lights wasn't working and they had to fix it and they did a great job doing that so that was basically it. I'd recommend them.”

Review by
01/03/2017

“It was very good. I'd grade A. Customer service was very good. Punctuality, cleanliness, and expertise were very good. I would recommend them. They did some outside work on the house.”

Review by
01/03/2017

“They were good. The only problem I had is that they had to call in another contractor to put in the window. I had an egress window, but it was the same company, they just had to call in another worker. But everything was fine.”

Review by
01/03/2017

“I mean, I find that it's expensive. It's not a bargain or anything like that. But they did good work and the person I was happy with them. But I felt like it was expensive. That would be my only concern.”

Review by
01/03/2017

“It was very positive. They put in a new drop down stairs to my attic, and then they did a couple little odd-jobs like putting down some more molding where we had it come up for some reason. A+ Overall.”

Review by
01/03/2017

“We only used them once, I believe. He pulled back some installation in our attic in our old house. A+ overall. They were quick and efficient, didn't cost a fortune, so that's already a plus.”

Review by
01/03/2017

“It was good. A overall. He installed a floating tile that was floating, and then he caulked the bathtub.”

Review by
01/03/2017

“He took a lot of time and cost me a lot of money, and didn't do a very good job. D overall.”

Review by
01/03/2017

“A+ overall. It was installing faucets. It was installing bathroom and kitchen faucets.”

Review by
01/03/2017

“It was fine, it was good. An A overall. He actually fixed the window and some drywall.”

Review by
01/03/2017

“It was very positive, I’ve used them many times. They've done everything from electrical to painting to some minor carpentry. An A overall. Very likely to recommend.”

Review by
01/03/2017

“It was very good. It was a A. They were right on time. They hung blinds, mounted a 65-inch TV, and scraped up some concrete glue. I've already recommended them.”

Review by
01/03/2017

“A+ overall. The whole experience was A+. They were prompt, they were very professional. They were very experienced in what they did and very knowledgeable.”

Review by
01/03/2017

“It was positive. I'd say A overall. They replaced some deck beans, and then just a couple of odd jobs to help replace the ceiling fan and replace the sink.”

Review by
01/03/2017

“He replaced a garbage disposal. A+ Overall. They were quick and punctual, they did what they had to do, and they were out. They were very nice.”

Review by
01/03/2017

“I had a good experience with that. No complaints.”

Review by
01/03/2017

“I'd give it an A overall. I would recommend them.”

Review by
01/03/2017

“A+ overall. I had a window sill repaired.”

Review by
01/03/2017

“It was decent, so I would say an A I guess. They cut and installed a butcher's block countertop. I don't have a problem with them.”

Review by
01/03/2017

“It was very good experience. It was great working with them. A+ overall. I did siding and mount-in TV, and then general repairs.”

Review by
01/03/2017

“I'd give it an A. He pretty much cleaned out one area of gutters, one section, and put on some gutter covers. I'd recommend it.”

Review by
01/03/2017

“They did drywall repair and painting. They’re an A overall. The work was good.”

Review by
01/03/2017

“I'd say like a B overall. The work was smoke detectors and garbage disposal.”

Review by
01/03/2017

“The experience - that's pretty good the first time. I'd give them a B overall. I believe they did some work on the cabinet, or a leak behind the cabinet - that's what it was, yea. There was actually a leak in the wall behind the cabinet.”

Review by
01/03/2017

“I have no complaints. I would recommend them for home repairs.”

Review by
01/03/2017

“A+ Overall. That was woodwork.”

Review by
01/03/2017

“It was an A.”

Review by
12/30/2016

“It was all good.”

Review by
12/30/2016

“It was fine. It was a lot of electrical work. It was an A overall.”

Review by
12/30/2016

“The experience was fine. No complaints. I'm happy with the work.”

Review by
12/30/2016

“They built some front steps for us. A overall. Quality above, no complaints at all. We were just very satisfied.”

Review by
12/30/2016

“They came to fix a gutter. B overall.”

Review by
12/30/2016

“They put shutters up. A+ Overall.”

Review by
12/30/2016

“He replaced drywall in the ceiling. A+ overall.”

Review by
12/30/2016

“Overall B+. I was selling a house and I needed to do something that the inspector had found, so it was a general handy-man kind of thing.”

Review by
12/30/2016

“They did some painting and some closet work. A+ Overall. They were very prompt and answered my questions and delivered as I expected.”

Review by
12/30/2016

“They did exterior home repair. Probably B+ overall. I don't recall their punctuality.”

Review by
12/30/2016

“They repaired drywall. A overall. They were just good, reasonably fast, and clean.”

Review by
12/30/2016

“It was fine. There was no problem. I just had a TV installed, that was about it. I’d say an A is fine for their overall experience. They were on time. They did a good job and were on time.”

Review by
12/30/2016

“Everything was fine. I didn't have a problem at all. They repaired some sheetrock in the ceiling of my living room. Everything is an A. I would use them in a heartbeat if I had the need.”

Review by
12/30/2016

“It was almost a year ago. B overall. I don't remember their punctuality. I don't remember their cleanliness. Seriously, It's been almost a year, and all he did was seal a window.”

Review by
12/30/2016

“I’d grade them the highest rating overall. The guys at Handyman were really good, they did my subfloor. The customer service was really good. The expertise was really good.”

Review by
12/30/2016

“It was just cleaning gutters. A overall. They actually exceeded punctuality - they came early. They left a bit of a mess, but it's OK. They accommodated me. I asked them if they could take pictures when they were finished, and they did that for me and emailed me the pictures.”

Review by
12/30/2016

“They did some electrical and installation. I would say A+ overall. I have recommended them. There's not anything specific I like about their service, I'm just always very pleased with their work and the professionalism and we've used them several times.”

Review by
12/30/2016

“He was excellent. He hung pictures, he disassembled an expensive headboard, took down drapes and put them back up with a different location. He was prompt, efficient, professional, and courteous. He did an excellent job. Between A and A+ overall.”

Review by
12/30/2016

“I haven't used them in a while, but it was great. An A overall. It was nothing big, they fixed my trashcan. If they weren't so expensive, I'd recommend them all the time; but, since they didn't know how to do the work, it was great - unlikely.”

Review by
12/30/2016

“Overall, it went well. I was happy. They installed an air conditioning unit for us. I would say an A overall. I think it was fine. I think they came on time, I think they did the job in the right amount of time, so I thought it went well.”

Review by
12/30/2016

“They reinstalled my shower doors. An A- overall. The quality of work was fine. Customer service was good. The punctuality and everything was good, also. He failed to install my brackets on my door. When I realized they were gone, I was cleaning, and the shower door swung inward like they were about to fall off. So he had to come back.”

Review by
12/30/2016

“They did quite a number of odd jobs, from carpentry, building a deck rail, to installing some new light fixtures inside and outside the house, some cement patching, so a range of small odd-jobs. An A overall. We would recommend, we already have. He was very competent, pleasant to work with, he did everything we asked perfectly well.”

Review by
12/30/2016

“It was a positive experience. I would say A+ overall. He was very good. He knew exactly what he was doing. The last one I had was he came to put up curtain rods in the bedroom and he transferred some lights for me, I had some lights. Ceiling Lights, I had put from one room to the next. I've used them before.”

Review by
12/30/2016

“I would say B overall. I had to have recaulking of the tub, I had to have the front screen door fixed, and then also some drywall fixed. I think the only thing was the comments maybe that the guy had; because I had previous work done, and he was kind of complaining about having to fix previous work, but I mean there was nothing I could do about that.”

Review by
12/30/2016

“Mr. Handyman was fine. The guy that the two sent, or that Mr. Handyman sent it was great, name's Dennis and I'll have him back anytime. A+ Overall. He was here when he'd said he'd be. There was no problem with cleanliness and expertise. He personally was very clean. When he left, he left the worksite clean. He did what he was doing and got it done and got out. I'd recommend them. I do recommend them to people who look for somebody that do jobs like that. He put in a new sink faucet for me.”

Review by
12/30/2016

“It was a positive experience. They did everything - just about everything I needed done. I didn't get something because they couldn't complete something because I needed to buy a part. But other than that, everything was fine. Probably a B. I think the quality was fine. They did everything they said they would, and they did it well. So I would say I'm pleased with it. I would say their punctuality and cleanliness was also good. I definitely would recommend this company.”

Review by
12/30/2016

“It was great. I used them twice, and the work was done well. The guy was professional but friendly. Listened to what I wanted, and did it. He got here on time. No complaints at all, and it was a fair price - he treated me fairly. On the last occasion, he removed old caulking from around windows and then recaulked them. He installed two ceiling fans. He hung four drapery rods and hung the curtains. He patched some cracks in the drywall and painted.”

Review by
12/30/2016

“Not as positive I thought it would be. More like negative. So the issue was that I was pretty clear about explaining the different things that needed to be done in my house. The need to adjust gutters, and get citing nailed back in and the last thing was fixing a faucet that they got loose. So then the two gentlemen show up. They do show up on time, they were very friendly which was nice. But right off the bat, they say hey - we can't fix this, we can't fix that. That they can't get to the faucet because it's too difficult for them to get to. And so right off the bat, I'm already in a situation where I'm paying for a job that I know is not going to get done. And then I have them do the work anyway, work what they can do, and then they did just the gutters. And they get to the point where they can't adjust the outer gutters. Which, you need to have it lower than the rest of the gutters so that the water drains off the roof properly. So they basically hurried it, they don't get the gutter adjusted properly, they said everything's good to go and they leave and the next time I have a rain, the water overflows in the gutter they had just adjusted. And on top of it, when it comes to the billing, they say 'Oh, it's 800 dollars.' and it's how could it be 800 dollars? It's because we were here for 3 hours and It's 200 bucks an hour, 200 times 3 is 600. So I end up paying 600 dollars and the job is not done. So this is why my experience is negative.”

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