The Trusted Toolbox
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Trusted Toolbox has received 4.4 out of 5 stars based on 144 customer surveys conducted through Our Research Partners.
5
106
4
8
3
13
2
11
1
6
7th year as a Best Pick Call
"We strive to earn our customers' trust every day by delivering professional handyman services to complete home or office repairs and enhancements. Our background-checked handymen have the support of an entire company when stepping into your house."

Chris Lalomia | President
Company Information
Services Offered
The Trusted Toolbox offers residential and commercial handyman services, including carpentry, door and window installation, and bathroom updates as well as minor painting, electrical, and plumbing work and wood rot, drywall, and deck repair.
Services Not Offered
The company does not perform roofing, gutter, landscaping, or concrete work.
Minimum Job
All jobs require a $150 minimum labor charge.
Warranty
The Trusted Toolbox offers a one-year workmanship warranty on all completed work.
Company History
The company was founded in 2008.
Distinctions
The Trusted Toolbox is the recipient of numerous awards and is a member of the National Association of the Remodeling Industry, the North American Deck and Railing Association, and the Johns Creek Chamber of Commerce.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
5865 Oakbrook Parkway Suite F
Norcross, GA 30093
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

The Trusted Toolbox has received 4.4 out of 5 stars based on 144 customer surveys conducted through Our Research Partners.
5
106
4
8
3
13
2
11
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/14/2022

No review comments provided

Review by
08/06/2022

“Trusted Toolbox is my go to resource for any kind of handyman service I may need. Love working with them!”

Review by
08/06/2022

No review comments provided

Review by
08/06/2022

No review comments provided

Review by
08/01/2022

No review comments provided

Review by
07/31/2022

No review comments provided

Review by
07/30/2022

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Review by
07/30/2022

“The job was small. Just repair/replace about 4 square foot space of rotted facia and repaint to match color of house. In the process of the job, the technician uncovered a rotted roof joist in the area which he repaired. All in all, the job was bid professionally, the tech showed up on time and the work was done right. Very professional and for a small repair job! I have some other needs around the house, When the time comes, Trusted Toolbox will be the first place I call for a bid.”

Review by
07/30/2022

No review comments provided

Review by
07/30/2022

“I would not recommend because I didn’t like the pricing structure. I had two rooms painted; I paid a few hundred dollars for materials to paint one room and another few hundred dollars for the same materials to paint the second room. The pricing also felt like a nickel and dime process. I was told that two coats would be required and was quoted a price for two coats. As it turns out, the project needed three coats so that resulted in an additional cost. The project was pushed over budget because the estimator didn’t provide an accurate estimate. The cost for the the third coat of paint was nearly as much as the entire project.”

Review by
07/26/2022

No review comments provided

Review by
07/26/2022

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Review by
07/26/2022

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Review by
07/26/2022

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Review by
07/25/2022

“I have been very pleased with The Trusted Toolbox workers. They are always professional and helpful. I would highly recommend the company.”

Review by
07/25/2022

“They did an excellent job replacing my sliding glass door with French doors.”

Review by
07/25/2022

“I cannot say enough about Randy and his men regarding remodeling the guest bathroom tub/shower combo and primary bath standup shower remodel, new bathroom flooring and replacement of the toilet and vanity. They were very prompt and efficient. Randy and the men always gave me a heads up when they were on their way. They always cleaned up at the end of each day. Randy was great keeping me informed on the timeline of the project. In the end, the bathrooms looked awesome! Me and my husband are very pleased. We will continue to use The Trusted Toolbox in our home needs.”

Review by
07/25/2022

No review comments provided

Review by
07/25/2022

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Review by
07/25/2022

No review comments provided

Review by
07/25/2022

“I was ready to hire them but the never returned my [multiple] outreaches for a start date.”

Review by
07/25/2022

“The work was very subpar one light fixture was not installed correctly and knocked out power in three rooms in my house”

Review by
07/25/2022

“Replaced a piece of drywall and left dust all over the house. Installed a bathroom heater& fan and didn’t remove the shipping foam in the heater fan and told me it was radiant. If I had used it like that much it would have burnt it up. I don’t think the Trusted Toolbox would have warranted that. Then stole screws out of other switch plates to mount the ones in the bathroom and all he had to do was ask, the old ones were in a bag, but not in the bathroom.”

Review by
12/07/2021

No review comments provided

Review by
12/02/2021

No review comments provided

Review by
10/17/2021

No review comments provided

Review by
10/17/2021

No review comments provided

Review by
10/15/2021

No review comments provided

Review by
10/15/2021

“TT is the first company / vendor I recommend to my clients.”

Review by
10/15/2021

No review comments provided

Review by
10/08/2021

“The work was parching dry wall on the back side of 2 bathrooms. When the work was done, I couldn't see any line between the new dry wall and the older; it was just absolutely beautiful. I was sorry that I hadn't looked at it when the workman asked me to, because he would have seen & heard how pleased with it I was.”

Review by
10/08/2021

“We have used Trusted Toolbox for several projects. Their staff have been on time and did good work. Our most recent experience wasn’t as good though. We had someone out to get an estimate on a window replacement but we never got that estimate. After following up several times we gave up and hired another company to do the work.”

Review by
10/07/2021

No review comments provided

Review by
10/07/2021

No review comments provided

Review by
10/07/2021

No review comments provided

Review by
10/07/2021

No review comments provided

Review by
10/07/2021

“Job did not meet expectations”

Review by
10/04/2021

No review comments provided

Review by
10/03/2021

No review comments provided

Review by
10/02/2021

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Review by
10/02/2021

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Review by
10/02/2021

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Review by
10/02/2021

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Review by
10/02/2021

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Review by
10/01/2021

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Review by
10/01/2021

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Review by
10/01/2021

“Very professional. Always on time.”

Review by
10/01/2021

“Great service, On time and finished the work to spec.”

Review by
10/01/2021

“I was pleased with their work and professionalism.”

Review by
08/17/2021

“The prices on our estimates were so high I wouldn't recommend TTT to a friend.”

Review by
08/16/2021

No review comments provided

Review by
08/10/2021

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Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“Have used Trusted Toolbox several times and hav been completely satisfied every time! Knowledgeable, courteous and friendly each time.”

Review by
08/04/2021

No review comments provided

Review by
08/04/2021

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Review by
08/04/2021

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Review by
08/04/2021

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Review by
01/04/2021

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Review by
01/03/2021

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Review by
01/02/2021

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/12/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

“The WORST sales person of ALL companies I've ever dealt with. This sales person is literally 100% unresponsive. Does not return calls. Does not answer emails. Just doesn't care once they have signed you up for service.”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

“The work we got was inconsistent, they did good job some things but not others.”

Review by
11/05/2020

“Did a new fence and deck work”

Review by
11/05/2020

“They have always done great work. When the storm came through a few years back and knocked down our trees and siding, I called, and they came out the day same. They are always prompt, friendly, and I am satisfied with the work.”

Review by
11/05/2020

“They communicated well with me, and the guy wore a mask the entire time while he was very helpful! They did very well!”

Review by
11/05/2020

“I am very satisfied! Great work!”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

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Review by
11/05/2020

“They did not do the work, he technician came to check the issue and gave me an alternate method to do the job!”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

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Review by
11/05/2020

“I had very high hopes however they started the day off late. When the tech arrived he apparently didn't understand that the kitchen light, that I asked to be installed, was to be bright. I was very disappointed that it wasn't.”

Review by
11/04/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“see below”

Review by
09/22/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

“They were very reliable and on time. They did a very complete and satisfactory job.”

Review by
08/22/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

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