The Trusted Toolbox
4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Trusted Toolbox has received 4.6 out of 5 stars based on 183 customer surveys.
5
133
4
34
3
14
2
1
1
1
4th year as a Best Pick Call
"We strive to earn our customers' trust every day by delivering professional handyman services to complete home or office repairs and enhancements. Our background-checked handymen have the support of an entire company when stepping into your house."

Chris Lalomia | President
Company Information
Services Offered
The Trusted Toolbox offers residential and commercial handyman services, including carpentry, door and window installation, and bathroom updates as well as minor painting, electrical, and plumbing work and wood rot, drywall, and deck repair.
Services Not Offered
The company does not perform roofing, gutter, landscaping, or concrete work.
Minimum Job
All jobs require a $150 minimum labor charge.
Warranty
The Trusted Toolbox offers a one-year workmanship warranty on all completed work.
Company History
The company was founded in 2008.
Distinctions
The Trusted Toolbox is the recipient of numerous awards and is a member of the National Association of the Remodeling Industry, the North American Deck and Railing Association, and the Johns Creek Chamber of Commerce.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3221 Hill Street 106B
Duluth, GA 30096
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

The Trusted Toolbox has received 4.6 out of 5 stars based on 183 customer surveys.
5
133
4
34
3
14
2
1
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2019

No review comments provided

Review by
09/04/2019

“They were very reliable and on time. They did a very complete and satisfactory job.”

Review by
09/04/2019

“I would like to recognize Edd Konopka.”

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

“The installer was great.”

Review by
08/22/2019

“They provided good advice on how the work should be done.”

Review by
08/15/2019

“The person who came to my house to do the work was very friendly and very professional.”

Review by
08/15/2019

“They exceeded my expectations because of the installation of our door.”

Review by
08/15/2019

“They did a great job and it was with someone I trust.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“Everything went as expected.”

Review by
08/15/2019

“I thought the repairman did a great job.”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

“on time, quality work”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

“with reservation”

Review by
08/05/2019

“I was most satisfied with the overall responsiveness.”

Review by
08/04/2019

No review comments provided

Review by
07/31/2019

“Ed was remarkable!”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“I have had two bathrooms remodeled as well as a kitchen sink repaired. Each member of the team was very professional, and the work was excellent. I would highly recommend The Trusted Toolbox.”

Review by
07/30/2019

“They did everything great, and incredibly fast.”

Review by
07/30/2019

“The Trusted Toolbox met my expectations. ?There were some very challenging handyman services they provided as well in which I think they exceeded my expectations.”

Review by
07/30/2019

“john”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Matt who performed the work did an excellent job. Initial appraiser whose name escapes me was pleasant and very thorough in describing the work.”

Review by
07/30/2019

“Courteous, professional employees! I cannot overstate this enough... It was a huge breath of fresh air.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“The person that came out was very professional and very nice. I think his name was Mr. Charles.”

Review by
07/30/2019

“Andrew Jones”

Review by
07/30/2019

“The workers were really nice, but I can not remember their names.”

Review by
07/30/2019

“I can not remember her name, but the young lady was very helpful.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“They met or exceeded my expectations as I had a small job and a few companies were basically wanting to do siding work for me. I only needed a couple of boards replaced and the other companies wanted to sell me something. They gave me a good quote for what I needed and didn't try to sell me more.”

Review by
07/30/2019

“Her name may have been Erin?”

Review by
07/30/2019

“I would like to recognize the last guy that came out and did the tile, for his exceptional service. He did a good job.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Sam and Curtis were very courteous and had great communication. I liked them!”

Review by
07/30/2019

No review comments provided

Review by
07/28/2019

No review comments provided

Review by
07/26/2019

“Brian Meiancon”

Review by
07/25/2019

“Timely response and good work at a reasonable price.”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Marshall Spruill was outstanding running the job.”

Review by
07/25/2019

“Martine the contractor who came out and repaired the damage. He was so nice and pleasant”

Review by
07/25/2019

“Other than Andrew, the whole organization made this a very good experience.”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/23/2018

No review comments provided

Review by
07/23/2018

No review comments provided

Review by
07/20/2018

“Tim did an excellent job doing the estimate. He contacted me and everything. I need to call him back to do some more estimates for me.”

Review by
07/19/2018

“Everything was what we expected.”

Review by
07/19/2018

No review comments provided

Review by
07/18/2018

“I would like to recognize Brian Melancon for his exceptional service. He did a great job.”

Review by
07/18/2018

“I was most satisfied with the customer service, their friendliness, and the original quote. They were pleasant to work with and responsive.”

Review by
07/18/2018

“They exceeded my expectations because of their carpentry and how they installed the faucets and light fixtures. They were very professional, polite and on time. I am going to do business with them again. I have some flooring that I am going to have done and I am going to have them do it for me because I trust them.”

Review by
07/16/2018

“John is amazing!”

Review by
07/16/2018

“While the job took longer than it should have and will now move into a second day the tech was kind, courteous, fair and is trying his best to make us satisfied customers. I know handy man jobs can run long or be more complex when you start them so I'm thankful for the patience and professionalism of your techs.”

Review by
07/15/2018

No review comments provided

Review by
07/14/2018

No review comments provided

Review by
07/12/2018

“Both gentlemen were courteous and efficient”

Review by
07/12/2018

“The work Brian Melancon did for us was excellent. If I needed repair again, I would definitely ask for Brian.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“John Costello was the tech on all our projects. He did terrific work and was a consummate gentleman.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“We needed some siding repaired and a set of mini blinds hung”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“Ryan did a great job performing the repairs. He was knowledgeable, adaptable, and honest.”

Review by
07/11/2018

“I would not recommend Trusted Toolbox. I found the company to be very frustrating and had poor communication. In fact, at times I felt like they could care less if they won my business and were actually argumentative.”

Review by
09/11/2017

No review comments provided

Review by
09/09/2017

No review comments provided

Review by
09/09/2017

“The person who came out to do the initial assessment was the only negative experience I had with the company. He was unnecessarily critical of work that had been done before, including insults to the person who had performed the work. In this case, WE had performed the previous work, and we have knowledge in the area. The people who came out to do the work were professional, courteous, knowledgeable, punctual, and did what they said they were going to do.”

Review by
09/09/2017

“Brian was wonderful. He was courteous and reinstalled my front door without any issues. I would definitely use them again.”

Review by
09/06/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

“The two handymen were professionals, not rookies. Beautiful job restoring a guest bath. I'll call Trusted Toolbox every time now.”

Review by
09/05/2017

“Overall, all the technicians were cooperative and listened to our needs. The front office paid attention to details and were quick to coordinate requests. The longest task that took more time was due to the first tech not being a plumbing expert when the kitchen was taken a part to check for leaks. However, they quickly sent over their resident plumber and remedied the problem.”

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/04/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

“They sent 3 different people and I had problems with each one which tells me they have a company-wide problem not just one employee. That is not acceptable. The first person they sent out spent 2 days at my house all for nothing. At the end of the second day he finally admitted he did not know how to do the work. When I complained to the owner of the company he never apologized even though I expressed my extreme disappointment, instead telling me the guy ‘had a bad day’. I agreed to let them fix it hoping the one guy was just bad. The next guy that came I thought fixed the problem, but he painted some outside steps knowing it would be raining later. So, guess what? Then the third guy comes to do some other stuff and re-paint the steps. He painted them the wrong color. The end.”

Review by
10/04/2016

“They did great. There was a bunch of miscellaneous tasks that needed to be done in my young adult son's condo, things like light plumbing and curtain rod installation, as well as a number of other minor handy man tasks. They were very prompt. One thing I especially appreciated was when I inquired about a kitchen faucet. I had a time constraint, and they told me they could only send someone who wasn’t a certified plumber. It sounded like the whole faucet needed to be replaced, but the guy came, looked at it, and said that, while he wasn’t certified, he could do what needed to be done to stop the leak. He also said that the faucet didn’t need replacing. He did whatever he did, and the leak stopped; and that was a few months ago. I would grade them an A. There was some billing miscommunication on the follow-up. I had asked her to email it, and she thought I had said to mail it, but that was the only problem I had.”

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