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FEATURED REVIEWS
“Tim did an excellent job doing the estimate. He contacted me and everything. I need to call him back to do some more estimates for me.”
“I would like to recognize Brian Melancon for his exceptional service. He did a great job.”
“Brian was wonderful. He was courteous and reinstalled my front door without any issues. I would definitely use them again.”
“Their handyman did a fantastic job. I would say that it was excellent. ”
“I will give them a positive rating. I would say it was excellent work with no complaints.”
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“They were very reliable and on time. They did a very complete and satisfactory job.”
“I would like to recognize Edd Konopka.”
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“The installer was great.”
“They provided good advice on how the work should be done.”
“The person who came to my house to do the work was very friendly and very professional.”
“They exceeded my expectations because of the installation of our door.”
“They did a great job and it was with someone I trust.”
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“Everything went as expected.”
“I thought the repairman did a great job.”
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“on time, quality work”
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“with reservation”
“I was most satisfied with the overall responsiveness.”
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“Ed was remarkable!”
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“I have had two bathrooms remodeled as well as a kitchen sink repaired. Each member of the team was very professional, and the work was excellent. I would highly recommend The Trusted Toolbox.”
“They did everything great, and incredibly fast.”
“The Trusted Toolbox met my expectations. ?There were some very challenging handyman services they provided as well in which I think they exceeded my expectations.”
“john”
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“Matt who performed the work did an excellent job. Initial appraiser whose name escapes me was pleasant and very thorough in describing the work.”
“Courteous, professional employees! I cannot overstate this enough... It was a huge breath of fresh air.”
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“The person that came out was very professional and very nice. I think his name was Mr. Charles.”
“Andrew Jones”
“The workers were really nice, but I can not remember their names.”
“I can not remember her name, but the young lady was very helpful.”
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“They met or exceeded my expectations as I had a small job and a few companies were basically wanting to do siding work for me. I only needed a couple of boards replaced and the other companies wanted to sell me something. They gave me a good quote for what I needed and didn't try to sell me more.”
“Her name may have been Erin?”
“I would like to recognize the last guy that came out and did the tile, for his exceptional service. He did a good job.”
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“Sam and Curtis were very courteous and had great communication. I liked them!”
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“Brian Meiancon”
“Timely response and good work at a reasonable price.”
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“Marshall Spruill was outstanding running the job.”
“Martine the contractor who came out and repaired the damage. He was so nice and pleasant”
“Other than Andrew, the whole organization made this a very good experience.”
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“Tim did an excellent job doing the estimate. He contacted me and everything. I need to call him back to do some more estimates for me.”
“Everything was what we expected.”
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“I would like to recognize Brian Melancon for his exceptional service. He did a great job.”
“I was most satisfied with the customer service, their friendliness, and the original quote. They were pleasant to work with and responsive.”
“They exceeded my expectations because of their carpentry and how they installed the faucets and light fixtures. They were very professional, polite and on time. I am going to do business with them again. I have some flooring that I am going to have done and I am going to have them do it for me because I trust them.”
“John is amazing!”
“While the job took longer than it should have and will now move into a second day the tech was kind, courteous, fair and is trying his best to make us satisfied customers. I know handy man jobs can run long or be more complex when you start them so I'm thankful for the patience and professionalism of your techs.”
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“Both gentlemen were courteous and efficient”
“The work Brian Melancon did for us was excellent. If I needed repair again, I would definitely ask for Brian.”
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“John Costello was the tech on all our projects. He did terrific work and was a consummate gentleman.”
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“We needed some siding repaired and a set of mini blinds hung”
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“Ryan did a great job performing the repairs. He was knowledgeable, adaptable, and honest.”
“I would not recommend Trusted Toolbox. I found the company to be very frustrating and had poor communication. In fact, at times I felt like they could care less if they won my business and were actually argumentative.”
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“The person who came out to do the initial assessment was the only negative experience I had with the company. He was unnecessarily critical of work that had been done before, including insults to the person who had performed the work. In this case, WE had performed the previous work, and we have knowledge in the area. The people who came out to do the work were professional, courteous, knowledgeable, punctual, and did what they said they were going to do.”
“Brian was wonderful. He was courteous and reinstalled my front door without any issues. I would definitely use them again.”
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“The two handymen were professionals, not rookies. Beautiful job restoring a guest bath. I'll call Trusted Toolbox every time now.”
“Overall, all the technicians were cooperative and listened to our needs. The front office paid attention to details and were quick to coordinate requests. The longest task that took more time was due to the first tech not being a plumbing expert when the kitchen was taken a part to check for leaks. However, they quickly sent over their resident plumber and remedied the problem.”
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“They sent 3 different people and I had problems with each one which tells me they have a company-wide problem not just one employee. That is not acceptable. The first person they sent out spent 2 days at my house all for nothing. At the end of the second day he finally admitted he did not know how to do the work. When I complained to the owner of the company he never apologized even though I expressed my extreme disappointment, instead telling me the guy ‘had a bad day’. I agreed to let them fix it hoping the one guy was just bad. The next guy that came I thought fixed the problem, but he painted some outside steps knowing it would be raining later. So, guess what? Then the third guy comes to do some other stuff and re-paint the steps. He painted them the wrong color. The end.”
“They did great. There was a bunch of miscellaneous tasks that needed to be done in my young adult son's condo, things like light plumbing and curtain rod installation, as well as a number of other minor handy man tasks. They were very prompt. One thing I especially appreciated was when I inquired about a kitchen faucet. I had a time constraint, and they told me they could only send someone who wasn’t a certified plumber. It sounded like the whole faucet needed to be replaced, but the guy came, looked at it, and said that, while he wasn’t certified, he could do what needed to be done to stop the leak. He also said that the faucet didn’t need replacing. He did whatever he did, and the leak stopped; and that was a few months ago. I would grade them an A. There was some billing miscommunication on the follow-up. I had asked her to email it, and she thought I had said to mail it, but that was the only problem I had.”
