The Trusted Toolbox
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Trusted Toolbox has received 4.6 out of 5 stars based on 153 customer surveys conducted through GuildQuality.
5
111
4
24
3
12
2
4
1
2
5th year as a Best Pick Call

Company Message Regarding COVID-19

Read about the precautions we are taking for safety and health:
- masks
- zero-contact policy
- social distancing
- hand sanitizer and wipes in field
- hand sanitizer stations at office entrances
- some staff working at home


We are offering discounts for booking work now.
"We strive to earn our customers' trust every day by delivering professional handyman services to complete home or office repairs and enhancements. Our background-checked handymen have the support of an entire company when stepping into your house."

Chris Lalomia | President
Company Information
Services Offered
The Trusted Toolbox offers residential and commercial handyman services, including carpentry, door and window installation, and bathroom updates as well as minor painting, electrical, and plumbing work and wood rot, drywall, and deck repair.
Services Not Offered
The company does not perform roofing, gutter, landscaping, or concrete work.
Minimum Job
All jobs require a $150 minimum labor charge.
Warranty
The Trusted Toolbox offers a one-year workmanship warranty on all completed work.
Company History
The company was founded in 2008.
Distinctions
The Trusted Toolbox is the recipient of numerous awards and is a member of the National Association of the Remodeling Industry, the North American Deck and Railing Association, and the Johns Creek Chamber of Commerce.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
5865 Oakbrook Parkway Suite F
Norcross, GA 30093
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

The Trusted Toolbox has received 4.6 out of 5 stars based on 153 customer surveys conducted through GuildQuality.
5
111
4
24
3
12
2
4
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/03/2021

“I am not able to remember the person's name but he was excellent. I would definitely use him again.”

Review by
01/02/2021

“James is awesome”

Review by
11/16/2020

No review comments provided

Review by
11/12/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

No review comments provided

Review by
11/08/2020

“The WORST sales person of ALL companies I've ever dealt with. This sales person is literally 100% unresponsive. Does not return calls. Does not answer emails. Just doesn't care once they have signed you up for service.”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

“Places that they did paint were great! They installed a ceiling in the garage that is fantastic and repaired a shutter of ours and repaired and painted it and looks great.”

Review by
11/05/2020

“They did excellent work all around!”

Review by
11/05/2020

“They have always done great work. When the storm came through a few years back and knocked down our trees and siding, I called, and they came out the day same. They are always prompt, friendly, and I am satisfied with the work.”

Review by
11/05/2020

“The Trusted Toolbox did repair the rotten wood to my satisfaction.”

Review by
11/05/2020

“They exceeded in all areas.”

Review by
11/05/2020

“John”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Fence came out great”

Review by
11/05/2020

“I am very satisfied! Great work!”

Review by
11/05/2020

“They did not do the work, he technician came to check the issue and gave me an alternate method to do the job!”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Gabe was helpful in getting the issue solved sati-factually.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“I had very high hopes however they started the day off late. When the tech arrived he apparently didn't understand that the kitchen light, that I asked to be installed, was to be bright. I was very disappointed that it wasn't.”

Review by
11/04/2020

No review comments provided

Review by
11/03/2020

“Fixed what I needed the first time. Excellent job.”

Review by
11/03/2020

“Brian was exceptional, applied attention to detail.”

Review by
11/03/2020

“The tam did an exceptional job with the deck and construction. So much better than our old one.”

Review by
11/03/2020

“Great job!”

Review by
09/22/2019

No review comments provided

Review by
09/04/2019

“They were very reliable and on time. They did a very complete and satisfactory job.”

Review by
09/04/2019

“I would like to recognize Edd Konopka.”

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

“The installer was great.”

Review by
08/22/2019

“They provided good advice on how the work should be done.”

Review by
08/15/2019

“The person who came to my house to do the work was very friendly and very professional.”

Review by
08/15/2019

“They exceeded my expectations because of the installation of our door.”

Review by
08/15/2019

“They did a great job and it was with someone I trust.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“Everything went as expected.”

Review by
08/15/2019

“I thought the repairman did a great job.”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

“on time, quality work”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

“with reservation”

Review by
08/05/2019

“I was most satisfied with the overall responsiveness.”

Review by
08/04/2019

No review comments provided

Review by
07/31/2019

“Ed was remarkable!”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“I have had two bathrooms remodeled as well as a kitchen sink repaired. Each member of the team was very professional, and the work was excellent. I would highly recommend The Trusted Toolbox.”

Review by
07/30/2019

“They did everything great, and incredibly fast.”

Review by
07/30/2019

“The Trusted Toolbox met my expectations. ?There were some very challenging handyman services they provided as well in which I think they exceeded my expectations.”

Review by
07/30/2019

“john”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Matt who performed the work did an excellent job. Initial appraiser whose name escapes me was pleasant and very thorough in describing the work.”

Review by
07/30/2019

“Courteous, professional employees! I cannot overstate this enough... It was a huge breath of fresh air.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“The person that came out was very professional and very nice. I think his name was Mr. Charles.”

Review by
07/30/2019

“Andrew Jones”

Review by
07/30/2019

“The workers were really nice, but I can not remember their names.”

Review by
07/30/2019

“I can not remember her name, but the young lady was very helpful.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“They met or exceeded my expectations as I had a small job and a few companies were basically wanting to do siding work for me. I only needed a couple of boards replaced and the other companies wanted to sell me something. They gave me a good quote for what I needed and didn't try to sell me more.”

Review by
07/30/2019

“Her name may have been Erin?”

Review by
07/30/2019

“I would like to recognize the last guy that came out and did the tile, for his exceptional service. He did a good job.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Sam and Curtis were very courteous and had great communication. I liked them!”

Review by
07/30/2019

No review comments provided

Review by
07/28/2019

No review comments provided

Review by
07/26/2019

“Brian Meiancon”

Review by
07/25/2019

“Timely response and good work at a reasonable price.”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Marshall Spruill was outstanding running the job.”

Review by
07/25/2019

“Martine the contractor who came out and repaired the damage. He was so nice and pleasant”

Review by
07/25/2019

“Other than Andrew, the whole organization made this a very good experience.”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/23/2018

No review comments provided

Review by
07/23/2018

No review comments provided

Review by
07/20/2018

“Tim did an excellent job doing the estimate. He contacted me and everything. I need to call him back to do some more estimates for me.”

Review by
07/19/2018

“Everything was what we expected.”

Review by
07/19/2018

No review comments provided

Review by
07/18/2018

“I would like to recognize Brian Melancon for his exceptional service. He did a great job.”

Review by
07/18/2018

“I was most satisfied with the customer service, their friendliness, and the original quote. They were pleasant to work with and responsive.”

Review by
07/18/2018

“They exceeded my expectations because of their carpentry and how they installed the faucets and light fixtures. They were very professional, polite and on time. I am going to do business with them again. I have some flooring that I am going to have done and I am going to have them do it for me because I trust them.”

Review by
07/16/2018

“John is amazing!”

Review by
07/16/2018

“While the job took longer than it should have and will now move into a second day the tech was kind, courteous, fair and is trying his best to make us satisfied customers. I know handy man jobs can run long or be more complex when you start them so I'm thankful for the patience and professionalism of your techs.”

Review by
07/15/2018

No review comments provided

Review by
07/14/2018

No review comments provided

Review by
07/12/2018

“Both gentlemen were courteous and efficient”

Review by
07/12/2018

“The work Brian Melancon did for us was excellent. If I needed repair again, I would definitely ask for Brian.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“John Costello was the tech on all our projects. He did terrific work and was a consummate gentleman.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

No review comments provided

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